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1 Developing HR Scorecard

Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

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Page 1: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

1 visit: www.exploreHR.org

Developing

HR Scorecard

Page 2: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

2 visit: www.exploreHR.org

You can download these

excellent slides at :

www.HR-Management-Slides.com

Page 3: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

3 visit: www.exploreHR.org

HR

Strategy

Map

Page 4: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

4 visit: www.exploreHR.org

Drive Long term

Shareholder Value

Enhance ROI of HR Strategic

Initiatives

Develop Internal HR

Capabilities

Develop Strategic

Employee

Competencies

Deploy HRIS System

HR Strategy Map

Financial

Internal

Customers

HR Internal

Process

Learning

Create Positive Work

Environment

Enhance “Internal

Customer” (Employee)

Satisfaction

Enhance Employee

Productivity

Apply Excellent

Recruitment

Process

Optimize

Performance

Management System

Implement Best

Talent Management

Practices

Page 5: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

5 visit: www.exploreHR.org

HR

Scorecard

Page 6: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

6 visit: www.exploreHR.org

Drive Long term

Shareholder Value

HR Scorecard

Strategic Objectives Key Performance Indicators

• Shareholder value

• Shareholder value growth

• ROI of HR Strategic Programs

and Initiatives Enhance ROI of HR

Strategic Initiatives

Enhance Employee

Productivity

• Profit per Employee

• Revenue per Employee

Page 7: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

7 visit: www.exploreHR.org

HR Scorecard

Strategic Objectives Key Performance Indicators

• Ranking in “Best Place to Work Annual

Survey” (conducted by Fortune

Magazine)

• % of Employee Turn Over

• Employee Satisfaction Index

Create Positive

Work Environment

Enhance “Internal

Customer” (Employee)

Satisfaction

Page 8: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

8 visit: www.exploreHR.org

HR Scorecard

Strategic Objectives Key Performance Indicators

Develop Strategic

Competencies

Apply Excellent

Recruitment Process

• Average lead time to recruit employees

• Recruiting cost per employee

• Performance of New Recruits during

the First Two Years of Employment

• Average Lead Time to Develop Strategic

Competencies

• Average Lead Time to Close Strategic

Competencies Gap

• % of Strategic Competencies Available

within the Organization

Page 9: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

9 visit: www.exploreHR.org

HR Scorecard

Strategic Objectives Key Performance Indicators

Optimize Performance

Management System

Implement Best Talent

Management Practices

• Number of Qualified Talents per

Strategic Positions

• Progress of Talent Development Plan

(actual vs. plan)

• % of Senior Managers who Have Been

Promoted Internally

• Average Competency Assessment

Scores

• Number of Performance Feedback

Session Conducted per Year

Page 10: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

10 visit: www.exploreHR.org

HR Scorecard

Strategic Objectives Key Performance Indicators

Develop Internal HR

Capabilities

Deploy HRIS System

• % of HR Employees who Develop

Individual Development Plan

• % of HR Employees who Fully

Execute Their Individual

Development Plan

• Progress of HR Portal

Implementation (actual vs. plan)

• Accuracy Level of HR Database

Page 11: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

11 visit: www.exploreHR.org

Template

“Performance

Scorecard

Table” for HR

Manager

Page 12: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

12 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Page 13: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

13 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Key result areas are the

main goals that HR

manager needs to

accomplish. In this sample,

we have four key result

areas.

Page 14: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

14 visit: www.exploreHR.org

Template : KPI Table for HR Manager

• Key performance

indicators are

measurable indicators

used to evaluate your

performance level

• Every Key Result Areas

must have at least one

KPI.

• Total number of KPIs

shoud be 8 – 10 items.

Page 15: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

15 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Weight of each KPI

should be defined.

Weight of KPI is

determined based

on the scale of

priority. Total weight

should be 100.

Page 16: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

16 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Targets are

defined based

on historical

data and

future

expectations.

Targets can

be

percentage,

number, or

score –

depending on

the type of

KPIs.

Page 17: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

17 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Actual is the actual

results. Or target

achievements.

We should develop

reporting system to

capture these results.

Page 18: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

18 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Page 19: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

19 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Formula to calculate

score : Actual / Target x

100 (for KPI Maximize,

the higher the better) or

Target / Actual x 100

(KPI Minimize; the

lower the better).

Page 20: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

20 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Page 21: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

21 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Formula to obtain

Final Score = Score x

Weight /100

Page 22: Developing HR Scorecardghrd.in/wp-content/uploads/2019/03/HR-Scorecard-and-HR... · 2019-03-08 · Template : KPI Table for HR Manager • Key performance indicators are measurable

22 visit: www.exploreHR.org

Template : KPI Table for HR Manager

Final Score is used to determine

bonus allocation, salary increase,

and promotion.