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Dexia at a glance. 1. Overview. Dexia focuses on …. Public and Wholesale Banking Comprehensive banking and financial solutions for public and semi-public operators, particularly in Belgium and France. Retail and Commercial Banking - PowerPoint PPT Presentation
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Dexia at a glance
2
Overview
Retail and Commercial BankingComplete range of retail, commercial and
private banking services, mainly in Belgium, Luxembourg and Turkey
Public and Wholesale BankingComprehensive banking and financial solutions for public and semi-public operators, particularly in Belgium and France
Dexia’s business lines constantly interact in order to serve clients better
Asset Management and ServicesAsset management, investor and insurance
services in particular to the clients of the other two business lines
Dexia focuses on …
3
Overview
609billion eurosThe Group balance sheet as at 30 June 2010, down 6.5% on 31 December 2008. Dexia has undertaken to reduce its balance sheet by 35% between 2008 and 2014.
8millionThe number of individual and SME clients of the retail, commercial and private banking activities of Dexia.
19.0billion eurosThe Group’s core shareholders' equity as at 30 June 2010, up from 18.0 billion euros as at 30 June 2009.
35,177members of staffas at 31 March 2010. Belgium represents 41% of the workforce, Turkey 24%, Luxembourg 11% and France 7%.
232billion eurosThe total of Dexia’s long-term commitments to the local public sector as at 30 June 2010, down 1.8% on 30 June 2009.
134billion eurosTotal customer assets recorded by Retail and Commercial Banking as at 30 June 2010, against 126 billion euros as at 30 June 2009.
12.2%
The Group’s Tier 1 ratio at 30 June 2010, confirming the Group’s good solvency level.
248million eurosThe net income Group share for 2Q 2010, against 216 million euros in 1Q 2010. Net income for 1H 2010 amounted to 464 million euros.
Key figures
4
DexiaA European Banking Group from the Roots
France
1987Foundation ofCrédit Local
de France (CLF)
Luxembourg
1856Foundation of
Banque Internat.à Luxemb. (BIL)
Belgium
1860Foundation of
Crédit Communalde Belgique (CCB)
Acquisition of BIL by CCB
1996
2000
2001
1991
Alliance CCB - CLF
2006 Acquisition of DenizBank
5
Overview
Ethias Group
Other institutional and individual shareholders
Employee shareholdingHoldingCommunal
27.1
5.23.0
17.6
14.8
13.7
1.4
French State
Belgian Federal State
Three Belgian Regions
5.7
5.7
5.7
Caisse des dépôtset consignations
CNP Assurances
Arco Group
Shareholding structure as at 30 June 2010 (in %)
6
Dexia Corporate University
2
7
Building & anchoring the project 2004-2007: a modelof corporate university
Impact of the Financial Crisis 2008: towards a corporatelearning center?
Dexia Forward 2014: supporting the strategy
DEXIA CORPORATE UNIVERSITY
Content
8
Dexia Corporate UniversityMission
To contribute to
the evolution of the Dexia Group
the achievement of the business results
by providing excellent development programs by helping shaping the Group culture by envolving people and facilitating the implementation of the
Group strategy
9
The “Parabole”
Dexia Corporate UniversityBuilding the project
10
Dexia Corporate University
Governance – a business driven initiative
DexiaCampus
Composed of heads of business
Sets strategic priorities for the DCU
Validates budget & activity report
University Council
11
Dexia Corporate University 2004-2008
Extended & integrated offer
Learning Faculties
New programs Marco Polo
12
Dexia Corporate University 2004-2005Facilitating change & building Group culture
13
Dexia Corporate University
Communication- Branding
Intranet DCU site
Entity DCU contacts
DCU catalogue
14
Dexia Corporate University
Communication- External Branding
ECCU
Business Review
15
Building & anchoring the project 2004-2007: a modelof corporate university
Impact of the Financial Crisis 2008: transformation of learning… towards a corporate learning center?
Dexia Forward 2014: Corporate university is a strategic tool
DEXIA CORPORATE UNIVERSITY
Content
16
Dexia Corporate University
Impact of the financial crisis
17
Transformation plan
Long term structural changes
Continuous launch of new initiatives
Rationalizing corporate learning offer
cost reduction
2008-2010
2011
18
Transformation of the Learning
“An aligned Learning delivery”
Rationalizing the learning offer
One generic Learning offer
One generic policy in e- learning, languages and MBA’s
Transversal training offer and coaching framework to TOP 150, High-potential executives and SENIOR EXECUTIVES
Commonly designed
Lead DCU
Validated by the LDC
Delivered locally
Designed and coordinated by DCU
19
Dexia Corporate University 2008-2009Single learning offer
DexiaCampus
Develop a common learning strategy & budget
Learning & development committee
Competence Centres
Single learning offer
20
Dexia Corporate University
Rationalizing the offer
Trainings developed and
delivered by Corporateniversity
Trainings developed under
CU label and delivered locally
Trainings developed and
delivered locally
Learning Offer
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Finance and Risk
Competence Centers
Organizational and business development
LeadershipCommunicatio
noperation technology
Leadership training path – Change management – Coaching – Project Management (change) - mentoring
Dexia knowledge/Culture (incl. Conferences, Mgt
breakfasts) Marketing & Client OrientationMarco Polo & Business Assignments
e-Learning policy - Communication - Languages – IT - Operations – Process &project management
All matters related to finance, risk, tax, legal and accounting
Transformation of the training and development line“An aligned training delivery”
Analysis of training needs – Competence Centers
22
Dexia Corporate University
Training Paths
Inspire
Lead
Grow
Start
4
3
2
1
Senior Executives
SMT
Group Executive Team
High Potential
Employees
Newly Hired & Junior Executives
DC 2
DC 1Team
Leaders
Specialists Project Managers
High Potential
23
Dexia Corporate University
Lead InspireStart Grow
• Knowing Yourself• Interpersonal Skills• Dealing with Conflicts
• Manage Yourself• First Management Skills• Change & Team
• Leadership and Vision• Development• Leading Innovation
• Lead & Organization
• Personal Effectiveness• Generating Ideas• Presentation Skills
• Written Communication• Influencing Skills• Change Management (1)• Advanced Management Skills
• Executive Written Skills• Presentation Skills• Effective Decision Making• Influencing with impact• Negociating• Intercultural Management
• Mastering Negociation
FUNDAMENTALS
OPTIONAL
24
Dexia Corporate UniversityExternal offer
Public Finance Academy
Gives administratives and officials its educational expertise
Guides them through the complex word of finance and its regulatory framework
25
Building & anchoring the project 2004-2007: a modelof corporate university
Impact of the Financial Crisis 2008: towards a corporatelearning center?
Dexia Forward 2014: Corporate University
DEXIA CORPORATE UNIVERSITY
Content
26
Dexia tomorrow
2008 2014
International
Clients
Complex products
Expansion
World Leader
Simplicity
Proximity
Agile
Simplicity
Refocused
Long term
Essential
Retail Public sectorRetail Clients
Volume
Essential
Public sector
Turkey
Key words
27
Impact of the financial crisis
Major Transformation plan with focus on cost.
Impact on managers
New focus for managerial skills (change and project management, reengineering, monitoring , reactivity )
Managing uncertainty is key
New technical competences are required ( Basel 3, …)
Engagement is an issue
New organizational values
Retention of talents and internal mobility are key
28
Transformation of the Learning 2011
“An aligned Learning delivery”
Design and training offer
One generic Learning offer
One generic policy in e- learning, languages and MBA’s
Transversal training offer and coaching framework to TOP 150, High-potential executives and SENIOR EXECUTIVES Supporting strategic projects
Commonly designed
Lead DCU
Validated by the LDC
Delivered locally
Designed and coordinated by DCU
29
Dexia Corporate University 2011Supporting the corporate strategy
Values
Forum
Top management
1
2
3
Embedding the new values in the organization communication, integration in HR processes,
change/leadership
Connect (networking, strategic reflection, emergence of best practices)
Milestones in cascading of strategy
Involving top managers in the CU (sponsoring, Leaders teach leaders)
Support (seminars, change management projects)
Refocus on Corporate University
30
Coaching
Mentoring
Change Management
Dexia Corporate UniversityOffer : support initiatives
31
A change support team per stream HR Business Partner + Dexia Corporate University
Integration of a change management set of information in the « Managing the transformation » web site for the top 500
Do’s and Dont’s change management in the communication toolkit for the managers
Support for all managers Scope : all managers who have change situations to manage in their teams.
What :
1. ½ day Workshop by function (ex: IT dev teamleaders together)
2. Objective: define an action plan to manage the change with my team
When: Between the 20th of september and mid october
Coaching and mentoring for managers Scope : all managers for whom a need has been identified
What:
1. Internal and external coaching proposed by the DCU
2. Registration in the Mentoring program proposed by the DCU.
When: As of October
« On going » DCU programs
DCU support – Transformation plan
32
Dexia Corporate UniversityDCU motto