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DIFFUSION OF INNOVATION
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GROUP MEMBERSGROUP MEMBERS
VENUGOPAL ARRAVELLI
VENKAT SWAMINATH CHANNA
susheel
VASUDHAUBAD KHAN
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MEANINGThe diffusion of an innovation is the spread
of a product, process, or idea perceived asnew, through communication channels,among the members of a social system
over time. Innovations can be a newproduct or output, a new process or way ofdoing something, or a new idea or concept.
The newness of an innovation is
subjective, determined by the potentialadopter.
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CONTINUE.
The product will reach a maturitystage where little growth will
be seen & some products may also reach a decline stage,usually because the product category is being replaced bysomething better. For example, typewriters experienceddeclining sales as more consumers switched to computers orother word processing equipment.
The product life cycle is tied to the phenomenon of diffusion ofinnovation. When a new product comes out, it is likely to first beadopted by consumers who are more innovative than othersthey are willing to pay a premium price for the new product andtake a risk on unproven technology.
It is important to be on the good side of innovators since many
other later adopters will tend to rely for advice on theinnovators who are thought to be more knowledgeable aboutnew products for advice.
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PRODUCT LIFE CYCLE
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example, IBM did not invent the personalcomputer, but entered after other firms showed
the market to have a high potential. Products canbe new to the segmente.g., cellular phones andpagers were first aimed at physicians and otherprice-insensitive segments. Later, firms decided
to target the more price-sensitive mass market.
The diffusion of innovation refers to the tendencyof new products, practices, or ideas to spreadamong people. Usually, when new products orideas come about, they are only adopted by asmall group of people initially; later, manyinnovations spread to other people.
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The DIFFUSION PROCESS is the spread of aninnovation from its source to the ultimate
consumer that focuses on external forces.The s a t u r a t ion po i n t is the maximumproportion of consumers likely to adopt aproduct.
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Diffusion Process, Adopter Categories
INNOVATORS - are first to buy andtypically described as venturesome,younger, well educated, financially stable,
and willing to take risks.
EARLY ADOPTERS - are local opinion
leaders who read magazines and who areintegrate into the social system more thanthe average consumer.
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Diffusion Process,Adopter Categories
EARLY MAJORITY - solid, middle-classconsumers who are more deliberate andcautious
LATE MAJORITY - described as older, moreconservative, traditional, and skeptical of new
products
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Diffusion Process,Adopter Categories
LaggardsResist changeConservative
Like traditionOften older & lower in
socioeconomic status
Non adopters
Refuse to change
OK, we will
buy X.
If I
have tobuy it Iwill.
Noway!
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Diffusion of innovation research traces thespread of product acceptance across its
product life cycle
Total Industry
Profit
+
$ 0
MarketIntroduction
MarketGrowth
MarketMaturity
SalesDecline
Time
Total IndustrySales
Stage customers:
Early Adopters Early Majority Majority Laggards
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Characteristics That Encourage andDiscourage Diffusion
Encourage
1. Relative
advantage2. Compatibility
with past usage
3. Simplicity of use
4. Observability5. Trialability
6. Divisibility
Discourage
1. Value barrier
2. Usage barrier3. Complexity
4. Risk barrier
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Communication in the DiffusionProcess
2. Trickle Across
Since the post World War II period, a leveling effect in
socioeconomic status has occurred which makes trickle-down or up
effects less relevant. Mass media now communicate information oninnovations to all classes. A more likely process of diffusion is one
that occurs across groups, regardless of socioeconomic status,
known as a trickle-across effect.
1. Trickle Up and Trickle Down
The transmission of influence between socioeconomic groups
can be described as a trickle-downprocess from higher to
lower groups (the traditional view) or a trickle-up process.
Occasionally, a trickle-up direction occurs. For example,
innovators and early adopters of jeans and of bluegrass and
rock music were those in lower socioeconomic classes.
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Diffusion in organizations
TWO TYPES OF INNOVATION-DECISIONS
collective innovation decisions
Authority innovation decisions
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Communication Flows
Two-Step Flow of Communication
COMPANYMESSAGE
OPINIONLEADERS
TARGET AUDIENCES
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(Field test..
s OBSERVABILITYOBSERVABILITY - is the opportunity for- is the opportunity for
buyers to see the newness (+)buyers to see the newness (+)
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Characteristics of New ProductSuccess
yCompatibility with existing habits, valuesand consumption behavior, similar usageas existing products
COMPLEXITYCOMPLEXITY -is a disadvantage for newproducts which slows diffusion and may beoffset by simplifying usage or throughextensive education
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Why Some New Products Failand Others Succeed
1. Performance & Price
New product failures generally offer thesame or worse performance than
competing products with the same orhigher price 2. Inadequate Market Analysis
Offer a unique benefit (a differentialadvantage)
Solve a consumers problem or providean
opportunity, a reward
New Product
Success
80 to 90% Fail. Why?
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THANK YOUTHANK YOU