Diffusion of Innovation Vvv

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    DIFFUSION OF INNOVATION

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    GROUP MEMBERSGROUP MEMBERS

    VENUGOPAL ARRAVELLI

    VENKAT SWAMINATH CHANNA

    susheel

    VASUDHAUBAD KHAN

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    MEANINGThe diffusion of an innovation is the spread

    of a product, process, or idea perceived asnew, through communication channels,among the members of a social system

    over time. Innovations can be a newproduct or output, a new process or way ofdoing something, or a new idea or concept.

    The newness of an innovation is

    subjective, determined by the potentialadopter.

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    CONTINUE.

    The product will reach a maturitystage where little growth will

    be seen & some products may also reach a decline stage,usually because the product category is being replaced bysomething better. For example, typewriters experienceddeclining sales as more consumers switched to computers orother word processing equipment.

    The product life cycle is tied to the phenomenon of diffusion ofinnovation. When a new product comes out, it is likely to first beadopted by consumers who are more innovative than othersthey are willing to pay a premium price for the new product andtake a risk on unproven technology.

    It is important to be on the good side of innovators since many

    other later adopters will tend to rely for advice on theinnovators who are thought to be more knowledgeable aboutnew products for advice.

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    PRODUCT LIFE CYCLE

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    example, IBM did not invent the personalcomputer, but entered after other firms showed

    the market to have a high potential. Products canbe new to the segmente.g., cellular phones andpagers were first aimed at physicians and otherprice-insensitive segments. Later, firms decided

    to target the more price-sensitive mass market.

    The diffusion of innovation refers to the tendencyof new products, practices, or ideas to spreadamong people. Usually, when new products orideas come about, they are only adopted by asmall group of people initially; later, manyinnovations spread to other people.

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    The DIFFUSION PROCESS is the spread of aninnovation from its source to the ultimate

    consumer that focuses on external forces.The s a t u r a t ion po i n t is the maximumproportion of consumers likely to adopt aproduct.

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    Diffusion Process, Adopter Categories

    INNOVATORS - are first to buy andtypically described as venturesome,younger, well educated, financially stable,

    and willing to take risks.

    EARLY ADOPTERS - are local opinion

    leaders who read magazines and who areintegrate into the social system more thanthe average consumer.

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    Diffusion Process,Adopter Categories

    EARLY MAJORITY - solid, middle-classconsumers who are more deliberate andcautious

    LATE MAJORITY - described as older, moreconservative, traditional, and skeptical of new

    products

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    Diffusion Process,Adopter Categories

    LaggardsResist changeConservative

    Like traditionOften older & lower in

    socioeconomic status

    Non adopters

    Refuse to change

    OK, we will

    buy X.

    If I

    have tobuy it Iwill.

    Noway!

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    Diffusion of innovation research traces thespread of product acceptance across its

    product life cycle

    Total Industry

    Profit

    +

    $ 0

    MarketIntroduction

    MarketGrowth

    MarketMaturity

    SalesDecline

    Time

    Total IndustrySales

    Stage customers:

    Early Adopters Early Majority Majority Laggards

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    Characteristics That Encourage andDiscourage Diffusion

    Encourage

    1. Relative

    advantage2. Compatibility

    with past usage

    3. Simplicity of use

    4. Observability5. Trialability

    6. Divisibility

    Discourage

    1. Value barrier

    2. Usage barrier3. Complexity

    4. Risk barrier

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    Communication in the DiffusionProcess

    2. Trickle Across

    Since the post World War II period, a leveling effect in

    socioeconomic status has occurred which makes trickle-down or up

    effects less relevant. Mass media now communicate information oninnovations to all classes. A more likely process of diffusion is one

    that occurs across groups, regardless of socioeconomic status,

    known as a trickle-across effect.

    1. Trickle Up and Trickle Down

    The transmission of influence between socioeconomic groups

    can be described as a trickle-downprocess from higher to

    lower groups (the traditional view) or a trickle-up process.

    Occasionally, a trickle-up direction occurs. For example,

    innovators and early adopters of jeans and of bluegrass and

    rock music were those in lower socioeconomic classes.

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    Diffusion in organizations

    TWO TYPES OF INNOVATION-DECISIONS

    collective innovation decisions

    Authority innovation decisions

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    Communication Flows

    Two-Step Flow of Communication

    COMPANYMESSAGE

    OPINIONLEADERS

    TARGET AUDIENCES

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    (Field test..

    s OBSERVABILITYOBSERVABILITY - is the opportunity for- is the opportunity for

    buyers to see the newness (+)buyers to see the newness (+)

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    Characteristics of New ProductSuccess

    yCompatibility with existing habits, valuesand consumption behavior, similar usageas existing products

    COMPLEXITYCOMPLEXITY -is a disadvantage for newproducts which slows diffusion and may beoffset by simplifying usage or throughextensive education

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    Why Some New Products Failand Others Succeed

    1. Performance & Price

    New product failures generally offer thesame or worse performance than

    competing products with the same orhigher price 2. Inadequate Market Analysis

    Offer a unique benefit (a differentialadvantage)

    Solve a consumers problem or providean

    opportunity, a reward

    New Product

    Success

    80 to 90% Fail. Why?

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    THANK YOUTHANK YOU