Digital library services

Jonas S. Arntzen 10.05.2010

Ask a librarian

A virtual reference service

Cooperation - over 55 libraries and 200 librarians from all over Norway

SMS• best suited for questions that can be

answered concisely

• Free of charge

• E.g. How many camels are there in Somalia?

E-mail• Deeper questions that requires more work

• Answers stored in an archive

• Answered within the course of the next business day

Chat• When you need the answer fast

• Open workdays 10 - 16.00

• Heavily used by pupils for school assignments

www.biblioteksvar.no/en

biblioteksvar@biblioteksvar.no

Reserve & renew

Borrow and return in any library

Renew by SMS

• Send BIB RENEW followed by a national borrowers ID to 2242 to renew.

Спасибо!

jonas.svartberg.arntzen@kul.oslo.kommune.no

www.slideshare.net/LabDeichman