Disaster DATA Disaster DATA Recovery & Your Recovery & Your

SystemSystemPersonal ComputerPersonal ComputerCatherine AgnewCatherine Agnew

CEDu 581 - OconomowocCEDu 581 - Oconomowoc

My Security Philosophy, My Security Philosophy, Part 1Part 1

While I have never had my computer While I have never had my computer crash big-time (it can be slow from time crash big-time (it can be slow from time

to time), I have taken some security to time), I have taken some security precautions to protect my computer precautions to protect my computer and myself. Personally, I do not give and myself. Personally, I do not give out my passwords and seldom check out my passwords and seldom check

the boxes on websites that ask if I want the boxes on websites that ask if I want the computer to remember me. the computer to remember me.

Someone will always have access to Someone will always have access to that information.that information.

My Security Philosophy, My Security Philosophy, Part 2Part 2

I also check for the lock at the bottom of a I also check for the lock at the bottom of a screen when giving personal information screen when giving personal information

so that I know that there is some so that I know that there is some protection of my information. I do run protection of my information. I do run an anti-virus program on my personal an anti-virus program on my personal

computer, but feel I could be more computer, but feel I could be more proactive in backing up my files. I want proactive in backing up my files. I want the maximum amount of protection at a the maximum amount of protection at a

reasonable price in an anti-virus reasonable price in an anti-virus program that is also easy to use.program that is also easy to use.

My Security Philosophy, My Security Philosophy, Part 3Part 3

If something does happen to my If something does happen to my computer, I want to have everything computer, I want to have everything

backed up and access to a Data backed up and access to a Data Recovery Disaster team that is also Recovery Disaster team that is also

easy to work with and effective while easy to work with and effective while being affordable, too.being affordable, too.

PC Backup PlanPC Backup Plan

What I can do:What I can do:• Save information in 2 or more places, can Save information in 2 or more places, can

be any medium that is compatible with pcbe any medium that is compatible with pc• Currently backup data on CDs, flash Currently backup data on CDs, flash

drive, but am considering also backing up drive, but am considering also backing up my hard drivemy hard drive

• Backing up data online is also a Backing up data online is also a possibility – Google docs already an possibility – Google docs already an option – depends on cost if using a option – depends on cost if using a different websitedifferent website

PC Backup PlanPC Backup Plan

Another option:Another option: Kroll Ontrack Data Kroll Ontrack Data RecoveryRecovery

• Performed by hardware, software & Performed by hardware, software & system engineerssystem engineers

• Offers multiple data recovery service Offers multiple data recovery service options onoptions on• Any operating system,Any operating system,• Any make, model or brand,Any make, model or brand,• Any generation of drive, andAny generation of drive, and• All causes of data lossAll causes of data loss

Kroll Ontrack Data Kroll Ontrack Data Recovery – PCRecovery – PC

http://www.ontrackdatarecovery.cohttp://www.ontrackdatarecovery.commSteps needed for full deployment:Steps needed for full deployment:

• ConsultationConsultation – assess loss, pricing, service – assess loss, pricing, service agreement, options (often free consultation)agreement, options (often free consultation)

• EvaluationEvaluation – analyze, view recoverable files, more – analyze, view recoverable files, more pricingpricing

• Data RecoveryData Recovery – recover data, can track progress – recover data, can track progress of recoveryof recovery

• SupportSupport – recovered data of media of choice with – recovered data of media of choice with instructions of how to access recovered data, instructions of how to access recovered data, customer servicecustomer service

(As noted on site, company cannot always retrieve (As noted on site, company cannot always retrieve all data, so users are instructed to backup their all data, so users are instructed to backup their own data ahead of time) own data ahead of time)

Kroll Ontrack Data Kroll Ontrack Data Recovery – PCRecovery – PC

EasyRecovery Professional 6.1 – EasyRecovery Professional 6.1 – Standard EditionStandard Edition

Technical specifications required:Technical specifications required:• Microsoft Windows 98, 2000, XP, ME Microsoft Windows 98, 2000, XP, ME

(can recover from others)(can recover from others)• Microsoft Internet Explorer 4.0 or laterMicrosoft Internet Explorer 4.0 or later• Minimum of 64 MB of RAMMinimum of 64 MB of RAM• Pentium-class processorPentium-class processor• 150 MB of free space (Windows version 150 MB of free space (Windows version

only)only)

Kroll Ontrack Data Kroll Ontrack Data Recovery – PCRecovery – PC

EasyRecovery Professional 6.1 – EasyRecovery Professional 6.1 – Standard EditionStandard Edition

Pricing comparisons:Pricing comparisons:

$500 at Kroll website ($500 at Kroll website (http://www.ontrackdatarecovery.cohttp://www.ontrackdatarecovery.comm))

$500 at Softchoice website $500 at Softchoice website (www.softchoice.com)(www.softchoice.com)

Kroll Ontrack Data Kroll Ontrack Data Recovery – PCRecovery – PC

EasyRecovery Professional 6.1 – EasyRecovery Professional 6.1 – Standard EditionStandard EditionUser responsibilities:User responsibilities:

1.1. Backup information in more than one Backup information in more than one locationlocation

2.2. Keep up-to-date and delete old files that are Keep up-to-date and delete old files that are not needed to have ample space on computernot needed to have ample space on computer

Administrator responsibilities:Administrator responsibilities:1.1. Complete evaluation with all aspects covered Complete evaluation with all aspects covered

and realistic goalsand realistic goals2.2. Recovery process in a timely manner with Recovery process in a timely manner with

open communication (no surprises)open communication (no surprises)3.3. Ongoing technical support available Ongoing technical support available