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Dominion Virginia Power’s Emergency Preparedness and Response Strategy

Fred Parry, CEM,PMPSr. Manager, Electric T&D Projects

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Dominion Safety Campaign

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WinterPlanning Review

SpringRestoration Training

Southeastern Electric Exchange Mutual Aid Conference

FallHurricane Season

Dept. of Homeland Security East Coast Catastrophic Exercise

SummerAnnual

Storm DrillVA

Emergency Manageme

nt Preparedness Exercise

Emergency Preparedness Center

YEAR-ROUND PREPARATION AND PRACTICE

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ERPLANNING AND PREPARATION

BEFORE THE STORM

Annual Storm Drills:

– Dominion participation in VDEM drill

– Local Emergency Operation Center (EOC) participation in Dominion’s mid-year drill

GIS access/training in advance of storm season

– Gives EOC’s information about power outages

Critical service facilities identification

– joint effort by local EOC and Dominion Virginia Power

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Planning for Major Events, including:– Storms

– National Security

Resource & Restoration Management

Coordination with local and state emergency management and jurisdictional partners

CENTRALIZED EVENT AND COMMUNICATIONS COORDINATION FOR

MAJOR STORMS

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Emergency Preparedness Center

3 Regional Operations Centers

34 Local Offices

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BEFORE THE STORM

Weather Forecast Updates– Internal meteorologists monitor potential impact to Dominion Service Territory

System Wide Conference Calls– Allows teams in the different regions to coordinate preparation efforts

Contact Suppliers– Advanced procurement of equipment & materials

Coordinate with Neighboring Utilities– Evaluate need for mutual assistance

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Planning and Preparation

Activate Emergency Preparedness Center in Richmond

Activate Regional Storm Centers

Local offices– Staff Up– Stock Up– Prepare for Deployment

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ERLocal Office Storm Role Template

Restoration Manager

Resource Support

Patrollers

Point Manager(s)

(Field)

Tree Crews

(Field)

Resource Manager

Resource Support

Forester

Operations Supervisor

Operations Analyst

Operations Support

Patrol Manager

Patrol Support

Patrol Analyst

Packaging Manager

Packaging Support

Packaging Analyst

Logistics Manager

Logistics Support

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Dominion presence at Virginia EOC

Coordinate with VDOT and partner utilities and service providers, such as cable and telephone

Municipal EOC conference calls and visits

Restoration information and status updates from Dominion representatives

Jurisdiction outage numbers & interactive outage map on Dom.com

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DURING THE STORM

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RESTORATION AND RECOVERY STRATEGY

1010

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Work Packaging Assignment

Physical Repairs & Job Completion

Commitment to Restoration Times for

Customers

90%

10%

Patrol Future Work

Work Packages Delivered to Crews

Work Type Assessment & Define Resources Available

Print & Package Assembly

Work Scheduling Review and Customer

Update (ETR)

Safety Meeting & Work Package Review

WORKING AROUND THE CLOCK TO RESTORE POWER

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High PublicProfile Interest

Large Industrial & Commercial Transmission / Primary delivery Assigned Large Industrial and Commercial Accounts

Fuel Distribution Terminials

Large Medical Hospitals Rehab Centers, Nursing Homes, Critical Centers

Assisted Living

Homeland Security, Federal & Military

Large Military Bases and Posts, CIA, Pentagon

Assigned Large Govt Accounts

State and Local Government SCC, Capitol Building Prisons Municipal Complexes

Public Safety Emergency Ops Centers, 911 Emergency SheltersFire, Police, Rescue

Squads

Water Treatment / Pump Stations

Major Water Treatment/Supply, Sewage Treatment

Water/Sewage Pumps, City Well Pumps

Telecommunications Central Telecommunications Facilities

Major TV/ Radio Stations, Transmitter Sites

Cell Towers, Neighborhood Switching

Stations

Transportation Tunnels, WMATA, Major Airports Drawbridge, Railroad Crossings

Educational Large Universities and Colleges

Primary, Secondary Schools

Customer Category Critical

RESTORATION PRIORITY GIVEN TO CRITICAL PUBLIC SAFETY & HEALTH FACILITIES

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Critical partnership with 20 member utilities

Membership ensures that help is there when we need it

HELP WHEN YOU NEED IT MOSTSOUTHEASTERN ELECTRIC EXCHANGE

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HELPING CUSTOMERS STAY UP-TO-DATE 24/7

Customer Care – 1-866-DOM-HELP (1-866-366-4357)

Manage Your Account on www.dom.com – restoration status updates

Dominion Storm Center on www.dom.com – storm prep tips, restoration progress reports, photos

News releases and local media updates

Facebook and Twitter14

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until your lights are back on.

Report Outages at : 1-866-DOM-HELP (1-866-366-4357)

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Dominion Safety Campaign

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