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The Trusted Leader in Collision Repair for 40 Years

Don's Auto Body

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Page 1: Don's Auto Body

TheTrustedLeader inCol l is ionRepair for40Years

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Don’s Auto Body opened its doors 40 years ago and it continues to operate at its original location at 1420 North Second Street in St. Charles, Missouri. They are a third generation company that was started by Don Tritz in 1969 as a collision repair company. Currently, his son Dave Tritz operates as president of the company, while Dave’s son Adam, operates as the general manager.

Dave started working for his father full-time in 1974. Dave’s son Adam continues the family tradition and has advanced to be the company's general manager overseeing production and many other aspects of the business.

Customer service and a mutual level of trust and respect are cornerstones to the success of Don's Auto Body. Earning a customer’s trust is an important detail that they do not take for granted.

They believe in giving back to the St. Charles community... Don’s Auto Body participates in nonpro!ts such as the Boys & Girls Club, Kiwanis Club, local churches, and supports several local school fundraisers.

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  Certi!ed Collision Repair   Hail Repair   Rental Car Assistance   Paintless Dent Repair   Total Loss Consulting   Towing   Damage Reports   Assistance with Insurance Claims   Pickup and Delivery

Don’sAutoBodyworkswi th topof the l ineequ ipment inc lud ingbrandssuchasChief , Car-O-L iner , Kuhn , L inde , Robin-Air andDupont cer t i f iedpa int systems, andmore .

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“The service was friendly and professional, and the work done to my car was excellent. I would de!nitely return in the future and recommend Don’s Auto Body to all my friends. “ H. Lewis - St. Charles, MO

“The service is always great at Don’s Auto Body. I have been going to them for over 20 years and I am always satis!ed.” B. Glazebrook - St. Peters, MO

“It was fantastic service from the moment I walked in the door – from start to !nish.” S. Ganousis - O'Fallon, MO

“It was a job well done, and everything was handled professionally.” R. Figge - St. Charles, MO

“Exceptionally satis!ed with the service. Don’s Auto Body is the only body shop I will trust with my car repairs.” R. Kemp - St. Charles, MO

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Will you use new parts from my vehicle manufacture?(GM,Toyota,Ford,etc.) The use of original equipment manufactures(OEM) parts is always the !rst choice for Don's Auto Body in repairing your vehicle. We believe that these are the best parts available in restoring your vehicle to pre-accident condition. However, these OEM parts are not always the most cost effective avenue of repair. Because of these cost variances, many insurance policies require the use of aftermarket (AM) replacement parts. Many times these parts will have variances related to !t,!nish and overall performance. We suggest that you check with your insurance agent to see what your policy covers. In addition to AM parts there are reconditioned parts, recycled parts, and certi!ed AM parts.

My insurance company is steering me to a certain body shop; do I have to go there? TheanswerisNo.Youdonothavetogotothepreferredrepaircenter.Thevehicleownerhastheop8ontochoosetherepaircenter.Yousimplyneedtostatetotheinsuranceclaimadjusterthatyouhaveanautobodyrepaircenterthatyouchoosetouse.Theprocessfromtherevariesfrominsurancecompanies.Withmanycompaniestheywillsendoutaappraisertoinspectdamageandstarttheprocess.Somecompanieswillexceptacopyofthees8matefromtherepaircenteralongwithphotofortheirreview.Inanycasethevehicleowneralwayshasachoice.

I was told you are a “preferred shop” for my insurance company. How can I be sure you’re not working in their best interest and not mine? In many cases the preferred shop that belongs to the network offers some type of saving to the insurance company. The best way to assure your best interest is to ask a lot of questions about what is being done to your vehicle and what other options are there.

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Limited Lifetime WarrantyElectronic Payment Insurance Insurance Draft or Check Personal Check Visa/MC/Discover Card Cert i f icat ions

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AdamTri tzGeneral Manager

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HoursofOperationMonday – Friday 8:00 a.m. – 5:00 p.m.

1420 North Second Street Saint Charles MO 63301 Office: 636.946.8949 Fax: 636.723.1973 www.donscollisionrepair.com

Find us on:

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From Highway 70 Take the North 5th Street exit. Continue on 5th Street to Clark Street. Turn right on Clark Street continue 3 blocks to Second Street. Turn left onto Second Street, continue for approximately 12 blocks, we’re on the right.

From Highway 370 Take the 3rd Street exit. Turn right on Highway 94 to Tecumseh. Go left on Tecumseh to Second Street. Turn right on Second Street and shop will be on the left after 6 blocks.