Do's-Don'ts (ppt)

Lecture Do’s & Don’ts

810

David G. [email protected]

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Pre-Lecture Preparation

Slide Preparation

Presentation Guidelines

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Get into “Slide Show” before class

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Get into “Slide Show” before class

Focus Projectors

Distribute Handouts

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Slide Preparation

7

0%10%20%30%40%50%60%70%80%90%

100%

0 50 100 150 200 250 300 350 400 450

# of Additives

Cum

ulat

ive

Usag

e, %

Comparing Economic Stability Across Multiple Periods

Introduce alternate additives and concentrates

Ensure customer acceptance of alternate formulations (if needed)

Consolidate “similar” additives and concentrates

Exclude customer and supplier proprietary additives /

concentrates

Review and identify additive /

concentrate types

Cumulative additives / concentrates volume percentage vs. cumulative number of additive / concentrate (total additives and concentrates used = 414)

1additive0.3 MM lb

7 additives 3 MM lb

13 additives 6 MM lb


61 additives43 MM lb


1 2 3 4 5 6

Number of plants that additive / concentrate is run at

Situation: A large number of additives were procured, but a small number of them accounted for most of the usage

Approach taken: A five step consolidation approach was taken

Results:

• 40-50% reduction in number of SKUs in certain major categories

• Significant savings achieved by consolidating SKUs and suppliers base

• Complexity of procurement process reduced

EXAMPLE

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Purpose of Visuals Is to: Clarify Aid in Visualization & Comprehension Is not to: Awe or dazzle

Be an artistic masterpiece

Think KISS

Perform Spel Cheek (oops!)

Insure Internal Consistency

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Building Plan

Build New Library for Law School

Engineering School: Improve Internet Connectivity

In-School Cafeteria for Business School

Covered shelter for bus stop in front of Crampton


Improve Internet Connectivity in Engineering School

Create space for Business School Cafeteria

Provide Covered Shelter for Crampton Bus Stop

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Building Plan


Engineering School: Improve Internet Connectivity

In-School Cafeteria for Business School

Covered shelter for bus stop in front of Crampton


Improve Internet Connectivity in Engineering School

Create space for Business School Cafeteria

Provide Covered Shelter for Crampton Bus Stop

Law School: New library

Engineering School: Improved internet connectivity

Business School: Add cafeteria

Crampton Bus Stop: Erect covered shelter

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Think KISS



Be careful with certain Colors

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Alabama A&M University Huntsville, Alabama

Clark Atlanta University Atlanta, Georgia

Florida A&M University Tallahassee, Florida

Howard University Washington, DC

North Carolina A&T Greensboro, NC

Prairie View A&M University Prairie View, Texas

Tennessee State University Nashville, Tennessee

Texas Southern University Houston, Texas

Tuskegee University Tuskegee, Alabama

Participating Schools

Alabama A&M University Huntsville, Alabama

Clark Atlanta University Atlanta, Georgia

Florida A&M University Tallahassee, Florida

Howard University Washington, DC

North Carolina A&T Greensboro, NC

Prairie View A&M University Prairie View, Texas

Tennessee State University Nashville, Tennessee

Texas Southern University Houston, Texas

Tuskegee University Tuskegee, Alabama

Participating Schools

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Think KISS



Be careful with certain Colors

Note Preference: Words --> Bullets --> Objects & Pictures

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• Unparalleled financial information and education geared to help you save money.• Assistance with credit, debt, and tax issues.• Assistance with savings and budgeting issues.• A personalized written step-by-step plan to make you a homeowner soon.• Guidance to help you make wise financial decisions.• Learn essential dos and don'ts from experienced professionals and

homeowners who have both failed and succeeded.• An outline of options so you can easily determine the best mortgage for you.• Get financial information that will leave you debt free for life.• An easy to follow step-by-step mortgage process. • A fast link to available government money programs.• Mortgage approval guaranteed where your interests are protected.• Access to special mortgage programs designed to save you thousands.• Information most lenders don't want you to know.• Options to allow you to move faster.

A Very Wordy Chart

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A Very Wordy Chart

• Unparalleled financial information and education geared to help you save money.• Assistance with credit, debt, and tax issues.• Assistance with savings and budgeting issues.• A personalized written step-by-step plan to make you a homeowner soon.• Guidance to help you make wise financial decisions.• Learn essential dos and don'ts from experienced professionals and • homeowners who have both failed and succeeded.• An outline of options so you can easily determine the best mortgage for you.• Get financial information that will leave you debt free for life.• An easy to follow step-by-step mortgage process. • A fast link to available government money programs.• Mortgage approval guaranteed where your interests are protected.• Access to special mortgage programs designed to save you thousands.

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A Bullet Chart

Information• Financial• Educational

Assistance• Credit / Debt / Tax• Savings / Budgeting

Guidance• Wise financial decisions• Do’s & don’ts• Debt free life• Mortgage process & programs

- Government- Special

Guaranteed mortgage approval

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Information• Financial• Educational

Assistance• Credit / Debt / Tax• Savings / Budgeting

Guidance• Wise financial decisions• Do’s & don’ts• Debt free life• Mortgage process & programs

- Government- Special

Guaranteed mortgage approval

A Comparison Chart

• Unparalleled financial information and education geared to help you save money. • Assistance with credit, debt, and tax issues.• Assistance with savings and budgeting issues.• A personalized written step-by-step plan to make you a homeowner soon.• Guidance to help you make wise financial decisions.• Learn essential dos and don'ts from experienced professionals and

homeowners who have both failed and succeeded. • An outline of options so you can easily determine the best mortgage for you.• Get financial information that will leave you debt free for life.• An easy to follow step-by-step mortgage process. • A fast link to available government money programs.• Mortgage approval guaranteed where your interests are protected.• Access to special mortgage programs designed to save you thousands.• Information most lenders don't want you to know.• Options to allow you to move faster.

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Combating Nervousness

There are many ways to address nervousness whenanticipating presenting to alarge audience. Some of thetechniques are the use of cue cards, teleprompters,laptops and other techniques.The the best known means of combating and controlling nervousness is through smartpractice.


Techniques:

- Cue cards

- Teleprompter

- Laptop

- Practice


Never Better

Best

Graphs

Payroll

$20,000$17,000$15,000$18,000

Numbers

NFC East

• St. Louis• Wash., DC• Dallas• New York• Philadelphia

Bullets

Complex Expressions

Charts Flow Charts Org Charts

Pictures

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Sales EnterpriseOpportunity ManagementAccount ManagementActivity ManagementContact ManagementForecastingQuotingProposal GenerationMarketing EncyclopediaCampaign ManagementLead ManagementFulfillmentIncentive CompensationTarget Account SellingSales Analysis

Call CenterIntegrated Telesales, Telemarketing, and Customer Service SolutionDynamic Agent Desktop via Intelligent Call ScriptingPowerful Computer Telephony Integration (CTI)Data-driven Workflow for Routing, Authorizations, and Escalation

Field Service Comprehensive Field Service ApplicationSupports Field Service Operations and LogisticsFirst and Only Mobile Solution for Field EngineersFully Integrated with Siebel Service Enterprise and Siebel Call Center

Service EnterpriseAccess Multiple Knowledge Bases for Immediate Call ResolutionSupports Universal Queuing for Phone, E-mail, Web, Fax, and IVRComprehensive Support for Contracts and AssetsData-driven Workflow for Routing, Authorizations, and Escalation

Marketing EnterpriseComprehensive Marketing AutomationFirst Prebuilt Customer Data MartIntegrated Database Marketing and Campaign ManagementFull Marketing Communications SupportMeasure, Monitor, and Track Marketing Strategies

Five for the Price of OneFive for the Price of One

Brazil Economy

Source : IMF

162 164 170 172 175 177

1998 1999 2000 2001 2002 20030

50

100

150

200

Mill

ions

of i

nhab

itant

s

Population

Population

19.619.1

19.4 19.4 19.520

1998 1999 2000 2001 2002 200318

19

20

21

%

Investments as a % of GDP

Total Country Investments as a % of GDP

8.3 8.3 7.86.8

7.9 8

1998 1999 2000 2001 2002 20030

2

4

6

8

10

%

Unemployment rate

Unemployment Rate %

8.3

48

9.318.7

50

15

1998 1999 2000 2001 2002 20030

10

20

30

40

50

60

%

Exc rate % increase YTY - Dec/Dec

"Real Devaluation" %

28.925.6

17.4 17.3 18.2 15.6

1998 1999 2000 2001 2002 200305

10152025303540

%

Interest Rate

Interest Rate %

1.7

8.9

67.7

6.84.9

1998 1999 2000 2001 2002 20030

2

4

6

8

10

12

%Inflation (IPCA-IBGE)

Inflation %

2000 GDP growth (4.4%) driven by the Industrial Sector, Foreign Direct Investments (BUS$ 29) and Privatization.2001 GDP (+1,51%) impacted by energy crisis and "real "devaluation (19% YTY)Economic stabilization scenario.

Assessment of IMF, foreign investment banksStandard & Poor's 2001 rate: BB-

2002 :Increase exports ,presidential elections and 1.2% to 1.4% projected GDP growth. 2003 : New government in place; investments continuity and 2.5% to 3.0% projected GDP growth.

Brazil Economy

VENEZUELA

7.33.3

2.72.4

2.11.5

1.00.5

0.0(0.3)(0.4)

(2.7)

ChinaChileSpain

WW AverageFrance

BrazilUSA

GermanyMexico

Hong KongJapan

Argentina

Source: World Bank (www.worldbank.org)

GDP % Growth in 2001

5

10

15

20

25Industry - Transformation: 22%

Industry - Other: 15%

Agriculture: 8%

Commerce: 7%

Transportation: 3%Communications: 2%

Financial Svcs: 5%

Public Adm: 16%

Other Services: 22%

Source: Central Bank

Brazil GDP by Industry

Brazil is the 11th Economy in the World

Source : IMF

Total Country Debts as a % of GDPCountry Comparisons

71%55%

143%

109%

53%42%

62%

103%

Brazil US Japan Italy0%

50%

100%

150%

76%

55%

157%

108%

56%42%

72%

102%

Brazil US Japan Italy0%

50%

100%

150%

Net Debt Gross DebtSource : IMF

OBS. : The main difference between Gross and Net Debt is that Gross Debt do not consider the amount of money the country is going to receive

O R D E

M

EP

R

O

G R ES

S O

2001

2002

25

Economic Progress During Market Upswings Can Lead toDouble Digit Job Growth in the Public Sector

10% to 30% savings

6-18 months

Key elements • Creative ideas generation internally and by the

supplier• New supplier relationship : Win Win strategy

with clear rules mutually acknowledged, open book approach

• Total cost approach• Supplier by supplier approach instead of by

category

Collaborative Cost Reduction Application example -Automotive application -

Price/ unit

2003 2004 2005 20062002Duration

Budget effective realization of potential

CCRprocess

Supplier's margin

Change

8.007.50

7.00

10.5010.00

11.00

9.509.00

6.00

- 18%

Negotiated life time conditionsActually paid price

Clients savings potentialSupplier's share of savings potential

How often do you use this approach? How significant have the benefits been?

26

Job growth has correlated to economic development over thelast 12 accounting periods

Advanced Sourcing LeversAdvanced Sourcing Levers DescriptionDescription

Total Value Approach

• Joint optimization of complexity, price and total cost (warranty, …)• Total life cycle approach along the whole value chain

Statistical Cost Analysis

Supplier Pricing Model / Target

Pricing

• Cost modeling based on key cost drivers for non-recurring purchases• Validation and negotiation with suppliers of cost drivers parameters

Supplier Tiering • Value chain restructuring aiming at bundling/unbundling value added stages• Transfer of responsibility for tier 2/3 suppliers from/to tier 1 supplier

Design-to-Cost / Lean

Design

Collaborative Cost Reduction

• Joint-generation with suppliers of cost improvement ideas• Pro-active implementation process with risk and savings sharing with suppliers

Job Growth

Cost Analysis

TransPacific

• Systematic analysis for over specification/ over quality• Part/sub systems design optimization / standardization

Best Shoring• Systematic search for competitive suppliers in low costs countries • Focus on each value chain step leveraging competitive advantages of geography

Collaborative Sourcing

• Volume consolidation leveraging primary suppliers volumes• Negotiated contracts passed to primary suppliers to get cost advantage

Mega-Supplier Strategy

• Bundled negotiation with each major supplier• Cross-categories approach to leverage bargaining power on locked categories

• Cost drivers modeling of the pieces/systems• Statistical cost analysis to evaluate should cost

Price optimization

Procurement driven

Specification optimization

Cross-functional,cross value

chain

Geo MasterGeo Master

Geo MasterGeo Master

WW View

WW ViewWW View

WW ViewReplica

Replication

EIM

Applic Server

Applic Server

Applic ServerApplic

Server

Applic Server

Applic Server

Applic ServerApplic

Server

Applic Server

Applic Server

Applic ServerApplic

Server

ConnectedClient

JAVAClient

Web Server

HTMLClient

MVS DB2 CAE

CAE

CAE

MVS DB2

MVS DB2

File System

File System

* rough equiv of JAVA client* 80% load + page production

* MVS DB2 Beta 1Q, GA 2Q 2000* est. 100K concurrent users

Support NS & MS- using NSAPI & ISAPI

Support 3500-5000 users per AppSvr (NT 4-way, see 4.1.4)AIX ??

Connected & JAVA - 10K Users per DB SVR(est. RS/6000 S80)

* Network 100Mb switched Ethernet or better

HTTPor

SSL

MobileClient

avg. 1-3min synch

Sybase under100Mb

Support 1000-1500 users (NT 4-way)* running 5-6 routers per AppSvr* DEP: # users/router & #routers* avg user Q (.DK) is 2K (created each router run)

AIX ??

TCPIP

TCPIP GatewayServer

Client footprint - 4-5Mb + JVMSupport 1000 users (NT 4-way, 4Gb) AIX - est. 2K users (9-way, 8 Gb)* 2-3 Mb AppSvr Mem/user

* Router & Replication Mgr running on AppSvr

* External applications accessing via COM/CORBA

Implementation architecture metricsImplementation architecture metrics

BlackboardData Base

SSI

ER

P - B

ackO

fficeM

obile andFront O

fficeC

ustomer

Interaction

Information Warehouse

Customer Interaction

Product Data Mart

Data Warehouse

Voice(IVR, CTI, ACD)

Conferencing

Web conferencing

Mail

eResp Mgmt

Portal / Extranet

DirectInteraction

Mobile Sales - Configurator

Field/Product Service

MarketingAutomation

LegacySystems

Supply ChainMgmtERP / ERM

Order Mgmt Order Promising

Closed Loop P

rocessingMarket PlanningCategory Mgmt

MarketingAutomation - Campaign Mgmt

Analytical CRMBusiness Performance Mgmt

Operational CRMBusiness Operations Mgmt

CRM

EWM

Call Centre

Corp Mktg IGS / PSS

BTCIO and IPD

eCare

SAS

TeleWeb Int.

Request Management

Other, e.g., Fulfillment, Supply Chain, Finance, HR

CustomerService

e-commerceengines

Dotted boxes are IBM additions to Meta Architecture

Sales Automation, e.g., Lead Mgmt., Oppty. Mgmt.

Areas of implementation responsibilityAreas of implementation responsibility

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Presentation Delivery

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1. Remember Speaker’s Credo

2. Be “Audience Centric”

3. Listen from the Student’s Perspective

4. Change modes after 15-20 minutes

5. Stick to 3-5 Concepts/Messages

6. Minimize use of notes/script

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Speaker’s Credo Tell them what you are going to tell them Tell them Tell them what you told them

32810

1. Remember Speaker’s Credo

2. Be “Audience Centric”

3. Listen from the Student’s Perspective

4. Change modes after 15-20 minutes

5. Stick to 3-5 Concepts/Messages

33810

6. Be careful with laser pointers

7. Explain the chart!

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Keep more for yourself!

Monthly Rent($)

5 Years

10 Years

15 Years

20 Years

600 $36,000 $72,000 $108,000 $144,000

700 $42,000 $84,000 $126,000 $168,000

800 $48,000 $96,000 $144,000 $192,000

900 $54,000 $108,000 $162,000 $216,000

1,000 $60,000 $120,000 $180,000 $240,000

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8. Maximize use of Body Visual

36810

The Eyes have it! - Audience facing 98% - Slide facing 2%

Spread your attention - Stop to connect - Embrace every section - Avoid ‘chief honcho’ bias

Everybody Should Know

37810


Voice your opinion - Increase the volume - Decrease the pace - Project - Enunciate - Inflect - Emphasize - Eliminate verbal fillers (“you know”)

Avoid idioms, technical jargon, slang

Pause for think time - Audience - Students

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Hand out the message - Nature’s visual aids - To be used consciously

Use as a maestro’s baton - Orchestrate certain passages - Harmonize with key words Position for success - Near body at rest - Above waist when used - Never

In pocketsOn faceWith a Prop

39810


DeFeat Bad Habits - Anxious Pacing - Nervous Tapping - Nomadic Wandering - One leg balancing - Slide eclipsing

40810



8. Maximize use of Body Visual

9. Use “Build” slides when possible

41810

Common Distractions*

• Rattling keys or coins in pocketRattling keys or coins in pocket

• Ring twistingRing twisting

• Stoking a beardStoking a beard

• Lip LickingLip Licking

• Tugging an earTugging an ear

• Cracking knucklesCracking knuckles

• Lip bitingLip biting

• Playing with watchPlaying with watch

• Pushing bridge of glassesPushing bridge of glasses

• Drumming figuresDrumming figures

• Bouncing a pencil on it eraserBouncing a pencil on it eraser

• Blowing hair out of eyesBlowing hair out of eyes

• Popping top of magic markerPopping top of magic marker

• Extending/retracting telescopic pointerExtending/retracting telescopic pointer

• Playing with beads, gold chains, jewelryPlaying with beads, gold chains, jewelry

* * Excerpted from “Presentation Plus”, 2nd Edition, David Peoples, Wiley, pg 188

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• Playing with watchPlaying with watch

• Pushing bridge of glassesPushing bridge of glasses

• Drumming figuresDrumming figures

• Bouncing a pencil on it eraserBouncing a pencil on it eraser

• Blowing hair out of eyesBlowing hair out of eyes

• Popping top of magic markerPopping top of magic marker

• Extending/retracting telescopic pointerExtending/retracting telescopic pointer

• Playing with beads, gold chains, jewelryPlaying with beads, gold chains, jewelry


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Positive Signs+ Affirmative head nods+ Knowing smiles+ Active listening+ Note taking + Positive questions+ Endorsing testimonials

Reaction+ More of same

Negative Signs- Restlessness- Looks of:

- Apathy- Preoccupation

- Blank stares- Little eye contact- Sleepers- Empty chairs

Reaction- Abandon script/slides- Ask questions- Give stretch break- Consider using humor- Get personal

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Documents

Do's-Don'ts (ppt)