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Dr. Eng. Yosef Mahmoud Asfour
MCSE+I, CCNP, CISM, CGEIT, CRISC
Nationality Jordanian & Canadian
Marital Status Married with four children
Date of Birth 1971
Mobile (+966) 504 260 244 Address PO Box 522 Riyadh 11342 KSA
E-Mail [email protected]
CV Link http://as4ysf.webs.com/CV_YSF.pdf
Objective
Seeking an opportunity to perform in a senior managerial position in the field of computer technology engineering,
business development, science & communications environment.
Professional Profile
19 years of rich and varied experience in the computer and information technology sector and business development. (Hardware, Software, Network and Communications).
12 years experience in managing IT resources, products and business development.
Experience in management & consultation (planning, design, implementing strategies and policies).
PMO & Project management team leader (project manager for 14 systems including ERP solutions).
Analyze, designed, developed and implemented 15 systems using (SDLC).
High experience in IT infrastructure with reengineering capability. Designing and implementing IT strategic plans procedures & policy manuals, security, IT department structure with job description, Business Continuity Plan (Contingency Plan), Disaster Recovery Plan, Risk Management, Application Service Availability.
Able to reengineer and build IT operational process (availability management, problem, change management, configuration, assets, fault, helpdesk tools and techniques, maintenance, workload, enterprise backup and recovery, capacity and performance, bandwidth, application).
Understanding in IT auditing, standards, scope, high management reporting, and educate employees.(CISA)
Writing professional technical and business reports and manuals.
Producing professional interactive presentations.
Ability to work with various types of software and hardware in a professional manner.
Work with 18 different programming languages and various databases.
Good experience with different brands/models/types of machines.
Professional teaching & training.
Supervise and assist students in their Master Thesis.
Attended 72 training courses.
Personal Work Profile
Task oriented, able to work long hours to meet deadlines.
Strong imagination and innovation capability, able to provide effective solutions to complex problem.
Dexterity of how to operate computer centres.
Acquainted with different application software, utilities, and systems.
Professional ability to learn and practice programs promptly.
Membership in different organisations and institutes.
Microsoft®
Certified Professional
Systems Engineer +I
Dr. Yosef M. Asfour (2/14)
Work Experience*
█ The Centennial Fund December 2011 - Present
Sector Head of Information Technology - CIO
Responsible for the IT and business development, manage the IT initiatives and provide all related services for all
sectors with 32 branches distributed in Saudi regions. Besides that, I am in charge of, Sector Head of the Corporate
Performance
█ Alajlan & Bros. Co. June 2010 - June 2011
MIS Manager
Responsible for the IT for whole the group covering companies and factories.
█ Alesayi Group – Al’Masaar Communications & Information Technology Co. Ltd. December 2009 – July 2010
Technical Manager
Responsible for the projects such as Automated Traffic Violations Administering and Monitoring (ATVAM) MOI
Program. Providing technical consultation and lead the MIS.
█ Alessa Industries Co. (AIC) March 2007 - September 2009
Group IT Director - CIO
Manage the Group Information Technology for Hamad A. Alessa & Sons Co., 17th regional branches all over the
kingdom, National Factory for Air Conditioners Co. and National Refrigeration Co. Factory.
█ Herfy Food Services Co. December 2006 – April 2007
IT Director / CIO
Manage Information Technology Department to serve the company's HQ, Restaurants, Bakery Shops, Meat
Processing Factory, Bakery Factory and Rusk & Bakery Products Factory. This includes responsibility for selecting &
deploying main systems, projects, linking and developing sub-systems with headquarters and supporting company
departments.
█ Arriyadh Development Co. February 2001 - November 2006
GM IT consultant &
Director of Information Center
Managed 2 departments (Information Technology Department and Documentation Center Department). Responsible
for the company's main system, projects, linking and developing sub-systems with headquarters and support
company departments.
█ SalesBoom.com Inc. November 2003 – December 2004
Sales and Regional Consultant (Part-time)
Responsible for the company’s regional Customer Relationship Management (CRM), Sales Force Automation (SFA),
marketing and customer support automation software solutions and web hosting.
█ Zajoul for Advance Communication Technology Co June 2000 - February 2001
IT Manager
Projects leader, control systems, and build a network to connect Zojoul’s 6 companies. Also to support the users and
department’s needs.
█ Universal Marketing Centre Group UMCG (OTHAIM) Head Office August 1997 - May 2000
Systems Development Manager (Systems Analyst).
Projects leader for development, design, and implementation, to give suggestions in clear-cut scope systems
requirements. Senior trouble-shooter, assistant the technical support department.
█ Al Rajhi Banking Head Office August 1995 – August 1997
Communication and Network Dept.
ATM and POS Supervisor (communication engineer). I worked also, in Site Preparation department as (senior
computer engineer), I was supervisor responsible for manage all individuals at their computer centres spread in whole
regions of the K.S.A. Also, I worked as Computer & Network Engineer for Western Region (first computer engineer)
and there were other contracts with others to create their network like (Ministry of Education, Islamic Bank).
(Supervision, administration, maintenance, installation, configuration, repairing and detection of problem\failures
parts).
Dr. Yosef M. Asfour (3/14)
█ Mamdouh Agency for Advertising & Publishing February 1995 - May 1995
Head of Computer Department
Responsible for operating, maintaining art design Software and Hardware.
█ Al-Waleed Inf. March 1991 - June 1993
Programmer & User/Technical support
* (Please see pages 7-14 for detailed Job Experience Information) References upon request
Dr. Yosef M. Asfour (4/14)
Educational Background
█ The American University in London 2005
Achieved PhD of science in Computer Engineering-IT Project Management with GPA 3.50 out of 4.0 Scale.
█ The American University in London 1998
Achieved MS of science in Computer Engineering with 97% GPA 3.88 out of 4.0 Scale.
█ The American University in London 1995
Achieved B.Sc. of science in Computer Engineering with GPA 3.74 out of 4.0 Scale.
█ The American University in London
Achieved diploma in computer Science with GPA 3.83 out of 4.0 Scale.
█ The American University in Cairo
Achieved 1 year career certification in computer science.
Certifications
CCNP: Cisco Certified Network Professional
.
MCSE: Microsoft Certified Systems Engineer Microsoft®
Certified Professional
Systems Engineer +I .
CGEIT: Certified in the Governance of Enterprise IT
.
CRISC: Certified Risk and Information Systems Control
CISM: Certified Information Security Manager .
Studied CISA: Certified Information Systems Auditor (Under Process to be certified) .
Studied CMA: Certified Management Accountant (Under Process to be certified) CMA .
Technical Qualification Courses
The art of negotiation and persuasion Training workshop course.
Self-motivation Training workshop course.
Emergency Medicine and First Aid Introductory Training course.
Skills deal with others and influence them Training course.
EMC2 Networker Backup System Training course.
ITIL Foundation Training course on The Information Technology Infrastructure.
MS Forefront
MS Exchange2007
MS Axapta Technical course.
CCNA & CCNP full track training course.
Advanced IT Project management course.
Telecommunications & Wide Area Networks course.
IT Infrastructure course "The Future Of Managing The Distributed Computing Environment".
IDS attended a training course "Architect, Apply & Administer IDS".
Microsoft Windows2000 Full Track full MCSE training course track for Windows2000 Operating System.
MS Great Plains Modules in System Manager, Modifier, Integration Manager, ReportWriter, GL, Bank Reconciliation, Payable, Receivable, Fixed Assets, Collection Management, Payroll, HR, And Advanced eTimesheet.
Crystal Report 8.5 course.
MS Visual Basic course MS Visual Basic 6.0.
MS SQL Server™ 2000 "Administering a Microsoft® SQL Server™ 2000 Database".
Microwave LAN courses microwave technique - radio wave for WavLan.
CMA Certified Management Accountant attended training courses in Beker Conviser.
CISA Training Course 60 hour to be Certified Information Systems Auditor and Control from ISACA.
Dr. Yosef M. Asfour (5/14)
Microsoft Windows NT W.S.E course on Windows NT Workstation, Server and Enterprise.
Planning for Projects Management Program course on Microsoft Project98.
AS/400e training courses from IBM attended 6 training courses with Certified IBM trainer as:
1. System Operator (+Workshop).
2. Security Concepts & Planning.
3. Relational Database Coding and Implementation.
4. Concepts and Facilities.
5. Control Language (+Workshop).
6. RPG IV Programming Language.
Mylex Servers Technical Training Certificate: RAID (Redundant Array of Independent Disks) technology for server machines. Using disk array controllers card organising and configuring plus customising the logical disk sizes with RAID levels.
English Language Certificate: English language of level 3A with 48 hours attended.
19 Intensive Computer Training Courses: Attended 19 computer training courses from Al-Waleed Inf. as: Introduction of Code Generation, Principles of Clarion, Advance Topics of Clarion, Programming in Clarion, Advanced Systems & Design, Lotus1-2-3, dBaseIII+, Utilizing–FoxPro, Methods & Tools for Word Processors, Word Processing(I) Moharer, Word Processing(II) Word, Word Processing(III) Professional Write, Word Processing(IIII) MSAwrite, Secretary, MS Windows, Freelance Graphics, PowerPoint, Presentation, Training End-Users.
Riyadh Language Institute-Ministry of Education: Serial courses level 5 to 9 with excellent grade average of 92%.
King Saud University Society Services Deanship Centre, Riyadh: Attended English course of level 4.
Computer Skills
Computer Languages
1. Power Builder 4. Gupta 7. COBOL 10. Assembly 13. dBASE 16. Access
2. RPG IV 5. C++ 8. Pascal 11. Basic 14. Prolog 17. Centura
3. ZPL II 6. C 9. Visual Basic 12. Fox Pro 15. Clarion 18. Delphi
19. Morph X++
Software (Applications, Graphics, Utilities, Operating systems and others):
WaveStudio, ABC FlowChart, Visio, Microsoft Project, Excel, Lotus, FaxPro...
Composer, MicroTek, MsDraw, InstntArt, Paint publisher, PhotoShop, Corel Draw, Power Point, Freelance,
Harvard, Print Master, Paint Brush, PC Paint, MacDraw, MacPaint, Card Shop Plus...
Microsoft Plus!, OfficeXP/20XX, Word9, Internet Explorer, MS Outlook& Express, FrontPage, Write, Office
MacWrite...
PCAnyware, WinFax, Norton, AntiX(MacAfee/Symantic/TrendMicro), PartitionExpert, PartitionMagic,
PcTools, Corlado backup tape, EMC Networker Client Backup Agent, MIDI, CPM Macintosh, DOS, UNIX,
VMS V5.5, AIX V4.3, Microsoft Windows 2.0/ ME/2K/XP/Vista/Win7, MS Windows Server NT4/2000/2008,
Lotus Notes, MS Exchange, MS Back Office, MS ISA Server, MOM, SMS, VMware, Patch Link software,
Sybase SQL, Oracle, MS SQL, Novell 3.11- 4.12..
Client Access/400, Terminal Emulator, MSTS.
Application Software:
Acquainted with: (MS Dynamics Axapta, MS Dynamics Great Plains, Oracle E-Business Suite Essentials, Mena Suite,
CMMS, Citeweb from ACS Xerox, PoliSacan from Vitronic, RealPro®, Alpha2000, OBS, JDA System, Al’Taj,
Al’Aswaq System, Time Attendance & Telephone Billing System and Other systems) serving:
Financial Control, Warehousing, Maintenance, Store Operations, Purchasing, Retail, Distribution, Accounting,
Merchandising, Analyzing Modules, CRM, (Financials AP, AR, CE, GL, SCM & Manufacturing , Purchasing, Inventory,
BOM, Quality & Work in process, Order Management, Cost Management, Projects, supply chain, MRP OM, BOM,
WIP, Quality & MR, International Financials Reporting Standards (IFRS), Discoverer, Applications Desktop Integrator
(ADI), Financial Analyzer (OFA) with the web interface, Applications Implementation Methodology (AIM), Oracle
PL/SQL, Forms and Reports, SQL Server Analysis and RDBMS).
Dr. Yosef M. Asfour (6/14)
Membership:
ISACA Information Systems Audit and Control Association
Director of Membership – Riyadh Chapter, Membership number# 153764.
CISCO Systems, Inc.
Membership number# CSCO11003848.
PMI Project Management Institute
Membership number# 408407.
MCP Microsoft Certified Professional
ID number# 1592272.
Computer Machine Experience Skills:
Printer: Different types of Impact (Dot-Matrix – Line - Plotter - Ink Jet) and Unimpact Laser as: QMS, C-itoh, Epson, OTC, Lexmark, IBM, Alis, Roland, Gerber, HP, Zebra, Cannon, Toshiba.
CPU: Sony, Dell and Blade PE 2950, PE R610, PE R200 Server, IBM, AST, Tandon, Mylex, ALR, Acer, Digital, HP-Compaq.
Screen: Taxan, Acer, OptiQuest, CTX, SC Series, ALR, Compaq, IBM, ADI, HP, LG, Samsung.
HD (ID&RLL&MFM&SCSI): Seagate Medalist Series, Western digital, Conner, ST3660A, Hitachi, Maxtron.
Card: Eicon, MSX, SCSI, Scanner, Lan, Video, VGA, Appian-Jeronimo, and a lot of manufactory brand names.
Barcode Scanner: Symbol, PC-WAND.
Scanner: Toshiba, Canon, HP, Epson, Fujitsu, Logitech, ScanMan, Gerber Fx-RS307, Mustek MFS6000CX.
Modem: AT&T, Paradyne, Calback, Matorola,Gandalf, US Robotics, Tellabs.
TDM: FLEXMUX, Black Box.
MiniComp.: IBM (AS/400e), Tandem (XCL).
ATM: Lobby, Island.
POS: VeriFone.
UPS: Best, Liebert, APC.
Stabilizer: Claude Lyons, Stack, APC.
Mainframe: IBM8091 (ES9000), IBM Controller 3746-900 & 3745-17A and its P50 console.
HUB: SynOptics, Kingstone, LanPro, Cisco.
Router & Switch: CISCO 2501 - 7200 - Core Switch 6500 E - Catalyst Switches 3560E, 3Com, LinkSys.
Storage: EMC2 CLARiiON XC-480 – CELERRA NS-480, HP.
Backup: Quantum Scalar i500 tape libraries, HP.
Fire System: Wagner, OxyReduct, fireTrace Solutions.
Dr. Yosef M. Asfour (7/14)
Detailed Job Experience Information
█ The Centennial Fund December 2011 - Present
Sector Head of Information Technology - CIO
Responsible for the IT and business development, manage the IT initiatives and provide all related services for all
sectors with 32 branches distributed in Saudi regions. Besides that, I am in charge of, Sector Head of the Corporate
Performance
Accomplishments:
Charge of, Sector Head of the Corporate Performance.
Put I.T. Master Strategic Plan, Vision, Mission and Value. IT Policy, Procedures, Restructuring IT sector Staffing and Job description. Standardize work. IT master Plan and Budget. Prepare other development planning budgets for projects.
Member for many committees and Steering Committee member Such Contracts & Agreements Committee, Sectors Head Committee, Credit Committee, Prince Prize, …
Upgrade the infrastructure and applications ERP GP, SharePoint, Database, Internet, network…
Implement Call Centre for Customer Service.
Implement sub systems like attendance system, Helpdesk system "Contact AdventNet ManageEngine ServiceDesk Plus" we resolve over than 950 request.
Supervision departments and units the information technology sector and create harmony between work and monitored and assessed and raise their efficiency and morale in order to endure the pressures of work.
Main TCF Portal Restructure the system and upgrade it and its infrastructure and develop sub systems (Such as HADAF, TCF Digital Map, GMW, …), develop new workflows (Such as Mentoring and Business Plan and feasibility study builder), analyse, enhance & maintain, reports & dashboard, Document Centre. Implement, Training, and documentation.
Web Sites:
o Enhance and update the TCF websites.
o Design and develop Global Week of mentoring for Entrepreneurship GMW http://gmw.org.sa
o Develop and manage content for Prince Abdul Aziz bin Abdullah Prize Global Entrepreneurship http://abdulazizprize.org.sa
o Other social network websites such as Facebook, twitters, YouTube, …
ERP's:
o Upgrade the ERP MS GP and provide financial support and provide reports and help in extraction budgets.
o Conduct Oracle training and transfer technical knowledge..
o Study and selection of HR Modules and develop an action plan being implemented and integrated with the main ERP. 4 modules (MenaPay, MenaHR, MenaME, MenaExplorer).
Oracle Cooperation Agreement with Oracle to provide technology such Oracle E-Business Suite Essentials, training and support for TCF and Entrepreneurship.
Centennial Fund & BlackBerry Academy for Entrepreneurship: Academy offers the Centennial Fund, BlackBerry, citing knowledge of young entrepreneurs and help them hone their skills in programming applications for smart phones and then marketed.
Prince Abdul Aziz bin Abdullah Prize Global Entrepreneurship The annual awards launched by His Royal Highness Prince Abdul Aziz bin Abdullah bin Abdul Aziz as a pilot program to encourage pilot projects where these awards are designed to celebrate the owners of pilot projects in the Kingdom through appreciation and rewards.
Ettihad Entrepreneurs (transfer box model for countries and the Middle East): The Union Initiative on the transfer box model through fund technical systems and provide an integrated ecosystem services to entrepreneurship to stimulate young people in the Gulf countries and invest their energies and converted to contribute to economic projects in advancing economic development and social development.
Dr. Yosef M. Asfour (8/14)
Centennial Fund & Intel innovations Centre: Initiative training program targets youth and adults interested in establishing their own business but lack some of the skills needed for leadership.
Centennial Fund & Microsoft for Entrepreneurship Initiative: offers the Entrepreneurs Cloud eCloud brand, and training, knowledge of young entrepreneurs, help them hone their skills in programming applications for smart phones, and then marketed.
Electronic integration with Credit Validation (SIMAH) enhancement the process
TCF provide diffident Clouding systems for Entrepreneurs.
PwC: Business continuity and risk management study the old DRP
e-government concept and the transformation process Yasser Integration: Cover all phases establish, Installation, Connectivity, Networking, Security and systems integration.
Ruwad Ecosystem Portal: The Ruwad Entrepreneurship Portal is an initiative created to provide key resources to Saudi Entrepreneurs and Small-to-Medium Enterprises (SME). Ruwad is the one stop shop for those embarking upon the entrepreneurial journey or those who are looking to grow their business. The portal combines the engagement potential of a social network with the resources vital to the entrepreneurship imperative. The entire ecosystem is represented online via the portal and includes components directly targeted and created for entrepreneurs such as education, mentoring, business development, collaboration, funding, and lifecycle services.
Panel performance indicators and periodic reports (KPI): Panel development project performance indicators and periodic reports, Create a set of data lists belong to departments based on feeding performance reports and periodic reports ,Training employees to use the menus and nutrition surveillance data, Panel analysis system, Create Balanced Scorecard, Prepare the IT infrastructure and server software for the project
█ Alajlan & Bros. Co. June 2010 - June 2011
MIS Manager
Responsible for the IT for whole the group covering companies and factories.
Accomplishments:
Put I.T. Master Strategic Plan, Vision, Mission and Value.
Establish policies, objectives, goals, procedures and activities.
Restructure MIS chart & sections tasks, Prepare IT KPI's, High level presentation. Handel recruitments put IT Job description, make, User IT Polices & Procedures Manual. In addition to starting reengineering I.T. Operational Process and rebuilding the company I.T. infrastructure
Negotiation and sign different agreements such: NDA, Web site, Upgrade DC HW, ERP Vendor, etc...
Implement sub systems like Helpdesk system “ServiceDesk Plus" designs structure.
Redesign the WAN and save expenses.
ERP: o Review MS GP, RMS and other sub-systems like RP32 for HHT. o Prepare technical and finance comparison between MS Dynamics AX & GP. o Evaluate, negotiate ERP Business Partners and select the suitable. o Start Business Process reengineering Blueprint Model. o Review and compare ERP's (Oracle and MS AX) Modules. Oracle E-Business Suite selected after
workshop and deep reviews made on Financial Modules, HRMS Human Resources and Supply Chain Management (SCM).
█ Alesayi Group – Al’Masaar Communications & Information Technology Co. Ltd. December 2009 – July 2010
Technical Manager
Responsible for the projects such as Automated Traffic Violations Administering and Monitoring (ATVAM) MOI
Program. Providing technical consultation and lead the MIS.
Dr. Yosef M. Asfour (9/14)
Accomplishments:
Put I.T. Master Strategic Plan, Vision, Mission and Value.
Establish policies, objectives, goals, procedures and activities.
Restructure MIS chart & sections tasks, Prepare IT KPI's, High level presentation. Handel recruitments put IT Job description, make User IT Polices & Procedures Manual. In addition to starting reengineering I.T. Operational Process and rebuilding the company I.T. infrastructure
Negotiation and sign different agreements such: NDA , Web site, Upgrade DC HW, STC, Al’Elm, etc...
Implement sub systems like Helpdesk system “ServiceDesk Plus" designs structure, Time Attendance and Telephone Billing System.
Study to get DataWharehousing selection goes to Oracle.
Evaluating companies Data centres ERADA and Al’Masaar, Resizing the Data Centres (Location, Active Directory, Firewall, ISA, UPS Configure, Event Categorization and SMS enable, Fire System Wagner/ OxyReduct / fireTrace Solutions, AC Install, configure to be Auto Power ON, Testing Generator, Access control & Finger Print, etc..).
Member of committees with Masaar, MOI, Al’Elm, ACS Xerox, Vitronic and Logica: Sys Integration, Central Region Management, Change Management, Operation, Communication, Acceptance Community.
ATVAM Project: o Review the Operational and Maintenance plans. o Work in financial and budget activities. o Analyze and evaluate performance to objectives for operations and maintenance. o Improve Automation and client’s relation such TPD, MOI… o Use Citeweb and CMMS Application from ACS Xerox, PoliScan from Vitronic. o Design and conduct Citeweb test performance on VPC (Violation Processing Center). o Manage Integration and connection with Al’Elm SMS and National Information Center NIC System. o Work in LPR in tests environment. o EMC2 Networker System: Suggest License Client Backup Agent & Modular’s. Change the Networker
Backup policy, Jobs Status monitor. o Prepare study for using light flash for Fixed Speed System. Court connectivity “Authority to Settle
Disputes, Issues and Traffic Violations” o Review As-Built Documentation Final Acceptance. o Work on Facility building agreement, BOM and determine AC Power required. o Establish/Modify Websites of: Al’Masaar, Erada, e2, Riyadh Traffic and Saher.
Networking: o Implement and handle Fibre & MPLS Links for over than 250 locations, o Implement secure remote desktop connectivity structure using 5 levels of security. o Resize design structure the LAN and connect buildings LAN.
Other: o Handling IT Request, quotations, Evaluate and Recommend. Manage requests and PO; Redesign the
Material Request and PO Templates. o Establish Al’Masaar domain and MX Record for masaar-sa.com on email system MS Exchange,
Configure Toshiba eStudio355 on eMail system. o Implement User Group Policies and Design and unify the Desktops background. o Upgrade SharePoint, MS SQL DB, MacAfee, OS Win7, MS Office, etc…
█ Alessa Industries Co. (AIC) March 2007 – September 2009
IT Director / CIO
Manage the Group Information Technology for Hamad A. Alessa & Sons Co., 17th regional branches all over the
kingdom, National Factory for Air Conditioners Co. and National Refrigeration Co. Factory.
Accomplishments:
Put I.T. Master Strategic Plan, Vision, Mission and Value.
Restructure I.T. chart & divisions tasks, redistribute I.T. employees & Handel recruitments, put needs & working plan, started making Polices & Procedures Manual. In addition to starting reengineering I.T. Operational Process and rebuilding the company I.T. infrastructure.
Negotiation and sign different agreements such: Reconcile old Service Contract and sign another, System Auditing, Upgrading company network routers and switches for network, Axapta functional consultant support, IT offices repartitioning and furniture, etc...
Dr. Yosef M. Asfour (10/14)
Study, analyze and upgrade the WAN to increase communication bandwidth of branches lines by upgrade it to new IPVPN circuits and rebuild their LAN. Also, connect Factories with 75MB wireless mesh topology.
Rebuild the LAN infrastructure of the HQ and ARAI Factories compatible with IP telephony and future expanding.
Implement sub systems like attendance system, Helpdesk system "Contact AdventNet ManageEngine ServiceDesk Plus".
Implement MS Exchange 2007 and migrate old data.
Implement MS Forefront.
Activate an old non used attendance system.
MS ERP Dynamics Axapta customization: o System Documentation: Finish process documentation: 12 processes done with flowcharts, form with
references, and screen shots with explanation (Credit Sales, Showroom Sales, Purchase, Service, Production, Master Planning, Cycle Counting, Inventory Adjustment, Consumable Adjustment, Movement Journal, Quality Control, and Replenishment Orders).
o System customization documentation – with alfanarIT. o System Audit: Delivered Scope of Work for Whole IT Audit, Delivered Scope of Work for system audit
and Work with Integral Co., Istanbul o Solve licensing issue and implement the SDLC procedures. o Support the current system by upgrade and re implement area and solve many bugs.
Document and support Travel Agency Application.
Restructure the Data Centres (Location, Domain, Active Directory, Firewall, ISA, Citrix, etc..).
Establish and Implement Intranet.
Implement Trend Micro.
IT risks assessment with KPMG Consultant.
Provide study to implement Bar Coding for warehouses and showrooms.
Provide a study and start a project for Factories to enhancement and automation production lines.
Herfy Food Services Co. December 2006 - April 2007
IT Director / CIO
Manage Information Technology Department to serve the company's HQ, Restaurants, Bakery Shops, Meat
Processing Factory, Bakery Factory and Rusk & Bakery Products Factory. This includes responsibility for selecting &
deploying main systems, projects, linking and developing sub-systems with headquarters and supporting company
departments.
Accomplishments:
Put I.T. Vision, Mission and Value.
Restructure I.T. chart & divisions tasks, redistribute I.T. employees, put needs & working plan, started making I.T Strategic Plan and Polices & Procedures Manual. In addition to starting reengineering I.T. Operational Process and rebuilding the company I.T. infrastructure.
Aloha POS, ISP and Enterprise Decision Support System (EDSS): Starting the project for outlets automation, which included selecting and starting the system for 130 restaurants which can also work for our 13 Bakery Shops (showrooms) with connecting them centrally in headquarters operation centre and integrating it with the main and sub systems.
o Make studies and surveys on retail & hospitality systems and a technical comparison for systems and their company providers.
o Built a project plan that covers business requirements, design business & operation procedure, workflow, hardware & software requirements and the rollout & training schedules.
Enterprise Resource Planning (ERP) Solutions & Contact Centre
Working in selecting and implementing suitable solutions among various ERP's/ Contact Centre and companies to improve work progress, office automation, and connecting all subsystems.
Dr. Yosef M. Asfour (11/14)
Arriyadh Development Co. February 2001 - November 2006
Director of Information Center
Managed 2 departments (Information Technology Department and Documentation Centre Department). Responsible
for company projects, linking and developing sub-systems with headquarters and support company departments.
Accomplishments:
Member of a selected committee for 11 different projects to automate and develop : (Systems Upgrade Project, Office Automation Project, Archiving and e-filing Project, IT Auditing Project, Markets Project, Permanent Wholesale Project, Transportation Project, Restructuring Wholesale operation , Reengineer Tameer Centre Operation, Real-state Operation Team, and MS Great Plains Club).
7 Branch / Project MAN network connectivity using radio wave technique.
The company was awarded in 2003 with the (Technological Excellence).
IT Auditing: Define a scope of work cover whole company, job description, doing periodical auditing, give audit reports for the high management, support and training Internal Auditing Unit and educate other staff.
Handling and success with documenting: Wholesale System, Real-estate System, Finance System with 6 modules, Communication System, Attendance system, LAN, and Internet connectivity and web mastering.
Designing and implementing: IT Strategic Plan, Procedures & Polices Manual, Security, IT structure Job
Descriptions, Business Continuity Plan (Contingency Plan), Disaster Recovery Plan, Risk Management, Application Service Availability.
Reengineer IT Operational Process: management of: Availability, Problem, Change management, Configuration, Assets, Fault, Helpdesk tools and techniques, Maintenance, Workload, Enterprise backup and recovery, Capacity and performance, Bandwidth, Application.
Rebuild the IT infrastructure, machines & software, network, documentation, OS, systems, application, database, and the internet. Upgrade suitable specifications, servers, workstations, switches, LAN, computer centre (UPS/ cabinets/ floor/ emergency/ security & access control/ communications)
Carry out a study and implementing Customer Relationship Management (CRM), Sales Force Automation (SFA) web hosting solution.
A member of 5 professionals designing and implementing the company website.
Part of a team of consultancies responsible to relocate the Headquarter and its IT Dept.
Riyadh Auto Auction International. (Mazad Arriyadh): Member in a 4 manager committee that worked to design business and operation procedure, organization structure, work flow, human resource, hiring, systems requirements (analyzing-design-develop-implementing, training and hardware).
Enterprise Resource Planning (ERP) Solutions o A member of the selecting ERP committee, steering committee, and project implementation committee. o Studied and selected suitable solutions among various ERP's (Oracle, MS, SAP,…) and companies,
improved work progress, office automation, and connected all subsystems. We selected and started the MSGreatPlains & RealPro® ERP's.
o Built and implemented the projects plans as a project manager. o Assisted in the Finance Dept. with support and consultation
Public Transportation Center PTC: A member of a 4 managers committee to accomplish designing and developing business and operation procedure, organization structure, work flow, human resource and hiring, systems requirements analyzing-design-develop-implementing and training, hardware.
Permanent Whole Sale Market (PWSM) Member of a 3 managers committee to accomplish designing and developing business and operation procedure, organisation structure, work flow, human resource and hiring, systems requirements analysing-design-develop-implementing and training, hardware.
Dr. Yosef M. Asfour (12/14)
SalesBoom,com Inc. November 2003 – December 2004 Part-time
Sales and Regional Consultant
Responsible for the company’s regional Customer Relationship Management (CRM), Sales Force Automation (SFA),
marketing and customer support automation software solutions and web hosting.
Zajoul for Advance Communication Technology Co. June 2000 - February 2001
IT Manager
Projects Leader, managed control systems, and build a network to connect Zojoul’s 6 companies. Also to support all
the user’s and department’s IT needs. Accomplishments:
Contract and manage implementation of different systems projects: MS GreatPlains ERP and WEB enabled Solution, Alfa2000 ERP Solution, OBS (Open System Solution) and Rawatwb Human Restores System provided from IBM-ACP.
Supervise network expand, Casio-Resco Secure Perfect system for gate security and controlling employee attendance, supervision and data recovery for Sybase and MS SQL Database.
Quoted, estimate and purchase servers/Ws/Software/Centrals.
Prepare with colleagues bid tender for Communications like SEC-Co.
Devising special reports using Infomaker, Access, and PowerBuilder.
Provide suggestions and devise requirements for the moving of the Headquarters.
Watani Shopping Festival (WSF): A commercial campaign designed to financially support project. Watani project aims to introduce information technology to Saudi Arabia the campaign is designed around the idea of shop & win. I was responsible to handle and prepare machines side (Servers/IVR/WS/Lucent Dialogic Central/E1) software was also made to select winner using random system programmed by me using Delphi.
Universal Marketing Center Group UMCG (OTHAIM) Head Office August 1997 - May 2000
Systems Development Manager (Systems Analyst).
Projects leader for development, design and implementation, to give suggestions in clear-cut scope for systems
requirements. Senior trouble-shooter and assistant for the technical support department.
Accomplishments: Involved in many projects, Y2K Project , Storm Project, Eagle Project and Glaring Arrow Project.
Reports: Did over 150 different reports cover statistics, survey, accountants, observation, supervision and inventory
Arabaization Team: I was team supervisor. I lead 13 persons. We Arabize and review 35,000 items.
Applying Arabazing on POS model IBM4693 that was the 1st one in the world (18/3/98).
Carry out the data processing support Arabic among AS/400e and IBM POS through IBM PowerPC RS/6000 AIX UNIX.
Carry out the data code conversion support Arabic among MS Windows and AS/400.
Design and install the company site (HTML).
Install, configure, and administer NT Servers.
Assemble IBM POS machines model 4693.
HHT hand scanner, Download and maintenance.
Barcode designing and programming.
Human Resources & Administration System HRAS2000: Co-developed a new system under Power Builder covering whole facilities were in old system under VAX machine.
Branch Back Office System: There were about 4 non Y2K complaint sub-systems (Barcode System, HHT System, Stocktaking2, and BTS System). I suggest redeveloping one system covering all of them under one database. I analyzed and developed a very fast and strong system covering all user needs.
Information Base System: Providing graphical statistical information. Interface for high management levels with information system easy to interact with it. It’s present particular information about the situation, activity, and indicators of work in the group. The system goal is to increase the interplay between the responsible managerial and the activities through browsing and interaction with the system.
Dr. Yosef M. Asfour (13/14)
Digital Image Improvement Using Neural Networks Graduation research, I study two different fields of science the Artificial Neural Network (ANN) and the Digital Image Processing field. I proposed a fast image-processing model for the famous type of image filters applied on ANN. The objective was to accelerate the process time from the traditional complexity arithmetic calculation to ANN revolution.
Stocktaking System: This System serves stocktaking transactions for 23 branches. It’s designed to give less cost and short-way to accomplish the stocktaking. The system idea came after doing a lot of transactions and different ways of stocktaking systems to reach the more practical and speediest way. You can print reports details and summary.
Wholesale System: This is a retail system serve all of users type (Customer Services, Cashier, POS, BackOffice, Exitor and Reviewer). I control retail transactions to determine the sell price and discount ratio for each items under the cost price and discount percent umbrella for each authorized person. Also it controls costing and storehouse quantity. The system covers all types of invoices like normal invoice, return invoice and POS invoice; with their different kinds of status to cover a full cycle as (issue, paid, update, returns, discard, xcancel, closed). There is also many control reports around like (cost > sell) and a lot of different sales reports.
Pricing System A centralise system serve price changes and modifications (cost and sell) with existing controlled measure. Also its serve special offers and discounts with all their kind and periodical festivals. Printing pricing reports are available.
Branch Transaction Support System BTSS: System service supermarkets and wholesales branches transaction. Its enable you to print commercial offers, shelf labels which has been design in highly degree of fascination art and attraction of beauty, and its carried 9 different shapes, designs and sizes. Also prints over 12 reports. Has central interface with head office controller with daily updating data.
Al Rajhi Banking & Investment Corporation Head Office August 1995 – August 1997
Communication and Network Dept.
ATM and POS Supervisor (communication engineer). I worked also, in Site Preparation department as (senior
computer engineer), I was supervisor responsible for manage all individuals at their computer centres spread in whole
regions of the K.S.A. Also, I worked as Computer & Network Engineer for Western Region (first computer engineer)
and there were other contracts with others to create their network like (Ministry of Education, Islamic Bank).
(Supervision, administration, maintenance, installation, configuration, repairing and detection of problem\failures
parts).
Accomplishments: Novell software versions 2.15, 3.10, 3.11, 4.0 and 4.12. F/S, P/S and other Devices (Installation, System
administration & Configuration). Also, defining and preparing menus and users.
LAN cabling installations using ring, coaxial and star twisted pair-hub topologies.
Farabi Emulation versions 1.3.2, 1.4.2 as a gateway to the front-end processor (Installation & Customization).
Modems (Nested & Stand-alone, rach mount) with MSD board and ACAA card (connect, configure & pgrade).
Managing about 105 telephone lines (circuit's quality). Also, Controlling, monitoring and solving problems over 65 leased and condition lines with PTT (Ministry of Posts, Telegraphs and Telephones).
Tandem CLx Computers operation working on CMI & SCF (Communication Management Utilities) for controlling lines, PU's, LU's.
Diebold ATM's (Automatic Teller Machines) Lobby, Island type's connection to the front-end processor, configuration, monitoring & maintenance.
POS (Point Of Sale) terminals configuration, installation.
Cooperation with others to set plans and flow up constructors (Architectural, PTT Special Services) in preparing new Jeddah communication centre to another site, and controlling the project of shifting our equipment.
Cooperation with others in operating 63 branches(CRT's). And 43 ATM's & about 300POS in Western region.
Designing forms for management purposes to control and rescheduling the workflow procedure.
Solve more than 2500 problem.
FSG (File Server Generator): I developed FSG to generate, prepare and install all programs in 73 minutes instead 3 days of work: (Novell NetWare, define booting image file, create user and its trustee and login script, passwords handle, Gateway installation and customization, system corporation programs, affected files).
Auto Report:
Dr. Yosef M. Asfour (14/14)
It's helpful in analyzing the employees work and problems of each category to achieve easy evaluation and studies. It serves employee to enter their jobs rather than preparing their reports manually. Online system prepared using Access95.
Supper Agendas3: Advance handles for telephones for each person/frame can use modem to dial up numbers.
Complain System: As a helpdesk to flow and solve branches complain.
Mamdouh Agency for Advertising & Publishing February 1995 - May 1995
Head of Computer Department
Responsible for operating, maintaining art design Software and Hardware. Accomplishments:
Al-Moyassar System: Complete Accounting database package system, worked under MS Windows environment using SQLBase engine, I worked with an accountant who has a large experience in his field to develop this system.
ATCM (A Technical College Model): Graduation project in “Tel Communication Faculty” system management, I proposed a technical college model for an educational organization. It developed using Gupta language application.
Public Medical System: It’s a system that classifies the traditional medical subscription and gives full information of a certain subscription, preparation, contents and usage. It also gives full information of symptoms and suggests a various way of treatments.
Home Expenditure: It resembles MS Money. It is a fully arabized system that runs under MS Windows.
Libraries Activities: The system follows up the borrowed books/tapes/cassette and gives full information about the people who took the books/tapes/cassette out of the libraries and the schedules of returning them back.
Al-Waleed Inf. March 1991 - June 1993
Programmer & User/Technical support
Accomplishment:
Al-Limousine: Limousine System managing & organization. It is a system that keeps track of the driver, salary, loans, and car expenditure. It has more than 15 reports for monitoring an information retrieval.
Local Area Network “LAN”: Academic project in Telecommunications & Networking talk about the basics from A to Z with simple steps to introduce what is LAN.
Digital Telephone: The system is a simple telephone directory system written in Gupta under MS Windows.
References upon request
