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Building Capacity for effective government wide Monitoring and Evaluation Dr Mark Orkin and Mr Oliver Seale SAMEA Conference Friday, 30 March 2007

Dr Mark Orkin and Mr Oliver Seale SAMEA Conference Friday, 30 March 2007

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Dr Mark Orkin and Mr Oliver Seale SAMEA Conference Friday, 30 March 2007. Building Capacity for effective government wide Monitoring and Evaluation . Presentation Structure. Strategic Objectives and Outputs (Mark Orkin) Transformation to the Academy (Mark Orkin) - PowerPoint PPT Presentation

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Page 1: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Building Capacity for effective government wide Monitoring and Evaluation

Dr Mark Orkin and Mr Oliver SealeSAMEA Conference

Friday, 30 March 2007

Page 2: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

2

PresentationStructure ♦ Strategic Objectives and Outputs (Mark Orkin)♦ Transformation to the Academy (Mark Orkin)♦ Capacity building for Monitoring and Evaluation (Oliver

Seale)

Objectives♦ To provide an overview of SAMDI’s current focus areas

and plot its future course.♦ To explore and engage with SAMDI’s capacity building

mandate for government wide monitoring and evaluation.

Page 3: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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♦ Good Governance: Anti-corruption, Gender and disability, Batho Pele and Public Participation programmes.

♦ Capacity of the State: Local Government Strategic Agenda, Skills Assessment and Capacity Building programmes.

♦ Macro-organisation of the State: Single Public Service, Integrated Service Delivery and E-Government Service Delivery Projects.

♦ Transversal Systems: Integration of Planning and Government-wide Monitoring and Evaluation System.

Strategic Objectives and OutputsGovernance & Administration (G&A) Cluster Priorities

Page 4: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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♦ Develop and administer a training framework for curricula and materials.

♦ Co-ordinate the provision of executive development programmes for the Senior Management Service.

♦ Develop and implement a quality management and monitoring system.

♦ Capacitate departments to identify their human resource development needs.

♦ Establish and maintain partnerships and links with national and international institutes and training providers.

♦ Arrange customised training programmes to support foreign policy on the African Union (AU) and the New Partnership for Africa’s Development (NEPAD).

Strategic Objectives and OutputsSAMDI 2007/08 to 2009/10

Page 5: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Year-on-Year Comparison

0

2000

4000

6000

8000

10000

12000

14000

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

PTD

's

2005/06 2006/07

Strategic Objectives and Outputs Training Statistics: 1 Apr. 2006 – 28 Feb. 2007

Page 6: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Strategic Objectives and Outputs PTDs* delivered in Provinces (to end-Jan. 2007)

KZNMpumalangaLimpopoWestern CapeEastern CapeNorthern CapeFree StateGautengNorth WestNational

Distribution of Government Employees per Province

Distribution of PTDs per Province

14% 18%5%

5%10%

14%6%

2%11%5%

2%3%

5%3%

10%18%

6%

31%

20%

12%

* PTDs = Person Training Days

Page 7: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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♦ Support JIPSA (Joint Initiative On Priority Skills Acquisition) policy formulation and training.

♦ Incubate AMDIN (African Management Development Institutes’ Network) and DRC (Democratic Republic of Congo).

♦ Contribute to the ASGI-SA (Accelerated and Shared Growth Initiative for South Africa) through concentrated public sector human resource development activities and operations.

♦ Transformation to the Academy – refer detail slides.♦ Capacity building for Monitoring and Evaluation – refer detail

slides.

Strategic Objectives and OutputsFocus areas for 2007/08 and beyond

Page 8: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy SAMDI: Need for a paradigm shift♦ R1 billion p/a spent in departments but 43% of staff in

provincial departments reported no training in 2006.♦ International benchmarks suggest at least 5 days training per

annum: For approx. 250,000 middle and junior managers requires 1,25

million PTDs p.a.; Allowing for 60% of training already occurring in departments still

requires 0,5 million PTDs p.a. ♦ For induction, staff turn-over is 120 000 people p.a. requiring

another 0,2 million PTDs.♦ Thus, the total-demand driven requirement is 0,7 million

PTDs: nearly 10 times SAMDI’s present output!

Page 9: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy Vision and activities ♦Three “mantras”

Provision to facilitation.Competition to collaboration.Selective coverage to massification.

♦First main stream of activityExecutive development programmes for SMS.Entrant, lower and upper SMS: programmes, courses and events. In collaboration with universities and counterparts.

♦Second main stream of activity“Massified” management training for junior and middle managers.Training frameworks of curriculum and materials in conjunction with

provincial academies and DPLG; Monitoring and Evaluation to regulate providers; The induction programme for new entrants at all levels.

Page 10: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy 2006/7 SAMDI outputs: basis of new approach

0

5000

10000

15000

20000

25000

30000

35000

MDT ELD HRDT SCM HRMT FPMT SDT ID

MLD MLD MLD CRMT CRMT CRMT CMSDI CMSDI

Pers

on-T

rain

ing

Days

(PTD

s)Univ. etcContractorSAMDI

2006/07

MDT- Management Development Training; ELD - Executive Leadership Development; HRDT- Human Resource Development & Training; SCM: Supply Chain Management; HRMT - Human Resource Management Training; FPMT - Finance & Project Management Training; SDT - Service Delivery Training; ID - Institutional Development

Page 11: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy ENE training spend in national departments

0.00

1.00

2.00

3.00

4.00

5.00

6.00

Justi

ce an

d Con

. Dev

.

Arts ab

d Cult

ureDEAT

Educa

tion

Social D

evelo

pmen

t

DPLG

Labo

ur

Health

Land

Affa

irs

Transpo

rt

Agricu

lture

Parlia

ment

Safety

and S

ecuri

ty

Home A

ffairs

Public

Works

Water A

ffairs

and F

orestr

y

Housin

g

Perc

ent

Tr/Curr %

Tr/Pers %

Page 12: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy Learning framework: tentative harmonised modules

Performance levels

Senior

Middle

Junior

Supervisor

Fina

nce

Peo

ple

Pro

ject

s

Cul

ture

Info

rmat

ion

Oth

er

Fina

nce

Hum

an R

es.

Sup

ply

Cha

in

Info

rmat

ion

Oth

er

Oth

er

Imm

igra

tion

Pen

sion

s

Indu

ctio

n

Generic competencies

Functional competencies

Sectoral competencies

Page 13: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy Projects for Internal Task Teams

1. Audits of junior and middle management courses

2. Planning and implementing the training framework

3. Enhancing the monitoring and evaluation system

4. Streamlining accreditation processes

5. Planning for massified induction programme

6. Preparing for service provider mobilisation

7. Planning executive programmes for SMS level

8. Recasting delegations and policies

9. Scoping operational system for outsourced training

10.Conceive a knowledge management system

Page 14: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Transformation to the Academy Recap and way forward

♦ Executive development programmes.♦ Learning framework for massified middle and junior

management learning.♦ Curricula and material development, guality assurance and

accreditation.♦ Provider and user relations; M&E of large-scale provision ♦ Provincial infrastructure.♦ Research capacity and networking.♦ Continental support for Management Development Institutes,

international relations.♦ Impending restructuring process.

Page 15: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation BackgroundAims and objectives

The aim of the system is to contribute to improved governance and enhanced effectiveness of public sector institutions.

The system aims to collect, collate, analyse and disseminate information on the progress and impact of programmes.

Result Areas Accurate information on progress in the implementation of public

sector programmes is updated on an ongoing basis; Information on the outcomes and impact achieved by

government is periodically collected and presented; The quality of monitoring and evaluation (M&E) practices in

government and public bodies is continuously improved.

Page 16: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation Provincial needs analysis: example of feedback (A)

1. Little coherent or articulated strategy in provinces, though expenditure on expensive systems to collate M&E data.i. What would a coherent strategy need to contain? ii. What is an articulated strategy? What type of links

are we looking for? iii. What systems are there? What do we mean by a

system?iv. What data are there? How were they obtained? What

is the quality of this data? v. What collation is taking place? How? Can a system

collate data?

What are the

implications for training?

Page 17: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation Provincial needs analysis: example of feedback (B)

2. Monitoring programmes are just about collecting data, very little analysis and feedback given.

i. What data, why and how are they being collected?

3. Alignment of plans doesn’t existi. What planning does take place and how? ii. How is M&E incorporated into planning?iii. What do we mean by alignment why do we

need it? iv. Is alignment always possible and necessary?

What are the

implications for training?

Page 18: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Capacity building for Monitoring & Evaluation Provincial needs analysis: example of feedback (C)

4. Planning without indicatorsi. What type of indicators do we mean and how

should these be developed?ii. What indicators do exist and how are they

measured?iii. How are they decided on?

5. Lack of or poor baseline datai. What baseline data do exist and do we evaluate

it?ii. What type of baseline data are required?iii. How are these presently obtained?

What are the

implications for training?

Page 19: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Capacity building for Monitoring & Evaluation Conceptual framework for training

1.1. DescriptionDescription2.2. Existing data basesExisting data bases3.3. Data collection methodsData collection methods4.4. Baseline data Baseline data

1.1. What will be done (strategy)What will be done (strategy)2.2. Why will it be done (policy)Why will it be done (policy)3.3. How will it be done (operations)How will it be done (operations)4.4. Indicators and criteria (how to measure)Indicators and criteria (how to measure)5.5. When (timeframes)When (timeframes)

MonitoringMonitoring

Existing situationExisting situation New project or New project or programmeprogramme

PlanningPlanning

1.1. System to be used (MIS)System to be used (MIS)2.2. Indicators Indicators 3.3. MethodsMethods4.4. Baseline dataBaseline data5.5. Inputs Inputs 6.6. TrackingTracking

i.i. ProcessesProcessesii.ii. ActivitiesActivities

7.7. Interventions and modificationsInterventions and modifications8.8. OutputsOutputs9.9. OutcomesOutcomes

EvaluationEvaluation

1.1. System to be used (EIS)System to be used (EIS)2.2. IndicatorsIndicators3.3. MethodsMethods4.4. Baseline dataBaseline data5.5. CriteriaCriteria6.6. AssessmentAssessment7.7. ProcessProcess8.8. ImpactImpact9.9. Lessons learnedLessons learned10.10. FeedbackFeedback

Page 20: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation Training principles for various levels

Principles

1. Understanding of basic principles of M&E

2. Applying principles to a specific project

3. Applying principles to a programme

4. Applying principles to overall management in departments

5. Applying principles across departments/provinces

6. Actually performing evaluations

Levels

Basic for general users of information Basic for project managers Intermediate for programme managers Advanced for executive managers Advanced for CFOs and DDGs Specialist technical training for M&E staff

Page 21: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation Target Audiences1. Users

i. Political heads and parliamentarians (incorporated into report-backs to portfolio committees)

ii. Accounting officers (DGs)iii. Executive managers and managers in govt departmentsiv. Users of the service or the information outside government

2. Producersi. Programme managersii. Project managersiii. Operations staffiv. Participants

3. M&E staff in national and provincial departments

Page 22: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation

Examples of current provisionInstitution Programme Duration Level Content

University of Stellenbosch

Diploma in Monitoring and Evaluation Methods

1 year Post Graduate

♦ General principles & paradigms ♦ Clarificatory evaluation♦ Process evaluation & programme monitoring♦ Data collection methods♦ Statistical and qualitative methods♦ Impact assessment designs

University of Cape Town

Workshop on Monitoring and Evaluation

1 week All ♦ General principles♦ Measuring Public projects

Regenesys Short course in Monitoring and Evaluation

3 days NQF 4 ♦ Monitoring and evaluation concepts♦ Results-based management♦ Concepts of outcomes♦ Project objectives and indicators♦ Monitoring and evaluation system♦ Team performance improvements♦ Performance standards ♦ Risks and the impact thereof♦ Success and failure factors♦ Project evaluation reports

Page 23: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

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Capacity building for Monitoring & Evaluation Strategy and Plan of Action♦ Progress Report

Terms of reference developed for Task Team. 15 workshops on M&E for programme and project management

(340 officials). Initial needs analysis on provincial M&E capacity. Consultation with key internal and external stakeholders.

♦ Plan of Action Research on M&E training needs - SMS, MMS, JMS,

practitioners (March ‘07). Determine current providers of M&E - HEIs, privates, NGOs etc.

(March ‘07). Undertake training needs analysis for M&E (May ‘07). Develop M&E training programme (Sept ‘07); roll-out (Nov. ‘07).

Page 24: Dr Mark Orkin and Mr Oliver Seale SAMEA Conference  Friday, 30 March 2007

Your Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and DevelopmentYour Partner in Improving Service Delivery through Training and Development

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Siyabonga

Thank you

Rolivhuwa

Dankie

Nakhensa

Re a leboga