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7-8 October 2015 9.00 a.m - 5.00 p.m Sime Darby Convention Centre Drafting HR Policies & The Employee Handbook Under Malaysian Law and Practice This programme will identify what factors need to be taken in drawing up HR policies and the employee handbook. It also discusses related legal and human issues and gives an insight into market trends in HR policies and employee benefits. As it is strategic in nature, this workshop will appeal to HR Policy decision makers and those responsible for drafting them. For more information contact: Pathma Nathan at [email protected] or Rosha Rosli at [email protected] or call 03-6201 7708. Malaysian International Chamber of Commerce and Industry (MICCI) Block C-08-8, Plaza Mont’ Kiara, No.2 Jalan Kiara, Mont’ Kiara, 50480 Kuala Lumpur tel: 03-6201 7708 fax: 03-6201 7705 web: www.micci.com MICCI Member: RM1,100 Non-Member: RM1,250 (Inclusive of 6% GST) Fee includes course materials, certificate of attendance, lunch and tea breaks) Draw up clear HR Policies, SOPs and the Employee Handbook; and define their aims and purposes Identify legal and market standard benefits and entitlements for employees and define their aims and purposes Ensure the adherence to legal standards surrounding various policies Identify areas of responsibility for the HR Department Course objectives TRAINING PROGRAMME Cyril Pagadala comes with more than 18 years of real hands-on work experience in Human Resource Management, Operations, Customer Service and Administration. He has a BA (English) and MA (Human Resource Management) He is now a lecturer and corporate trainer for many years. He has trained small, medium and large local and multinational organisations from various industries. FACILITATOR Malaysian International Chamber of Commerce and Industry (16841-V)

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Page 1: Drafting HR Policies & The Employee Handbook Under ... · PDF filedrafting hr policies & the employee handbook under ... drafting hr policies and the employee handbook under malaysian

7-8 October 2015 9.00 a.m - 5.00 p.m

Sime Darby Convention Centre

Drafting HR Policies & The Employee Handbook Under Malaysian Law and Practice

This programme will identify what factors need to be taken in drawing up HR policies and the employee handbook. It also discusses related legal and human issues and gives an insight into market trends in HR policies and employee benefits.

As it is strategic in nature, this workshop will appeal to HR Policy decision makers and those responsible for drafting them.

For more information contact:Pathma Nathan at [email protected] or Rosha Rosli at [email protected] or call 03-6201 7708.

Malaysian International Chamber of Commerce and Industry (MICCI) Block C-08-8, Plaza Mont’ Kiara, No.2 Jalan Kiara, Mont’ Kiara, 50480 Kuala Lumpur

tel: 03-6201 7708 fax: 03-6201 7705 web: www.micci.com

MICCI Member: RM1,100 Non-Member: RM1,250

(Inclusive of 6% GST) Fee includes course materials,

certificate of attendance, lunch and tea breaks)

• Draw up clear HR Policies, SOPs and the Employee Handbook; and define their aims and purposes

• Identify legal and market standard benefits and entitlements for employees and define their aims and purposes

• Ensure the adherence to legal standards surrounding various policies

• Identify areas of responsibility for the HR Department

Course objectives

TRAINING PROGRAMME

Cyril Pagadala comes with more than 18 years of real hands-on work experience in Human Resource Management, Operations, Customer Service and Administration.

He has a BA (English) and MA (Human Resource Management) He is now a lecturer and corporate trainer for many years. He has trained small, medium and large local and multinational organisations from various industries.

FACILITATOR

Malaysian International Chamber of Commerce and Industry (16841-V)

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Registration Form (Fax to 03 6201 7705) – Pathma Nathan / Rosha Email: [email protected]> / [email protected]>

Tel : 03-6201 7708

MALAYSIAN INTERNATIONAL CHAMBER OF COMMERCE AND INDUSTSRY (CO. NO:16841-V)

DRAFTING HR POLICIES & THE EMPLOYEE HANDBOOK UNDERMALAYSIAN LAW AND PRACTICE

7th & 8th October 2015 (Wednesday & Thursday), Sime Darby Convention Centre,KL

Name Designation Handphone no.1. _______________________________ ______________________ ____________________ 2. _______________________________ ______________________ ____________________ 3. _______________________________ ______________________ ____________________

Submitted by: __________________________________________________________________

Company / Organization: ________________________________________________________

Address: ______________________________________________________________________

______________________________________________________________________________

Telephone: ______________________________ Fax: ________________________________

Email: __________________________________ Contact Person: ______________________

Designation :_________________________Course FeesRM 1100- price per person (MICCI member)RM1250 - price per person (Non-member)(fee inclusive tea breaks and course materials, inclusive 6% GST)

Payment / Terms & ConditionsYou can transfer the payment to Account No: 14194-0-01-001737-8, Alliance Bank Malaysia Berhad in favour ofMalaysian International Chamber of Commerce & Industry. A copy of the transfer slip should be faxed to 03 6201 7705together with this form OR

You can pay by cheque made in favour of Malaysian International Chamber of Commerce And Industry OR MICCIand mail this form together with your cheque to: Malaysian International Chamber of Commerce & Industry, C-8-8, 8th

Floor, Block C, Plaza Mont Kiara, No. 2 Jalan Kiara, Mont Kiara,50480 Kuala Lumpur.

Cancellations must be made in writing. There will be no refunds for cancellations made less than five working daysprior to arrival but substitutions are allowed. The organizer reserves the right to modify, cancel or postpone the event,should circumstances arise that make such action necessary. All changes will be notified in advance.

O MemberO Non Member

Meal OptionVegetarian / Non-vegetarian* (delete not applicable)

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MALAYSIAN INTERNATIONAL CHAMBER OF COMMERCE AND INDUSTSRY (CO. NO:16841-V)

DRAFTING HR POLICIES AND THE EMPLOYEE HANDBOOK UNDER MALAYSIAN LAW AND PRACTICE

Date: 7 & 8 October 2015, Wednesday & Thursday

Trainer: CYRIL PAGADALA Venue: Sime Darby Convention Centre ,Kuala Lumpur

INTRODUCTION

HR Policies are the organisation’s top management philosophy and general guidelines as to aims, objectives, responsibilities and accountabilities regarding the organisation’s prerogatives and its employees’ entitlements and benefits at all levels. The Employee Handbook on the other hand contains the specific terms and conditions of employment. This handbook forms the bulk of the employment contract; the other part being the employment /appointment letter. These two documents are fundamental to every organisation even though the content and standards may vary widely according to differing needs and requirements.

About the Programme This programme shows what factors need to be taken into account in drawing up HR policies and the employee handbook. It also discusses related legal and human issues and gives an insight into market trends in HR policies and employee benefits.

As it is strategic in nature, this workshop will appeal to HR Policy decision makers and those responsible for drafting them.

Why Attend This Programme? A well developed HR policy would provide clear direction for management decision, while a clearly written employee handbook would provide transparency for better communication and employee relations. Participants will receive a clearly written sample of the HR Policies & SOPs Manual and the Employee Handbook which the participant can easily customise for different organisations.

COURSE OBJECTIVES At the end of the programme, participants are able to • Draw up clear HR Policies, SOPs and the Employee Handbook; and define their aims and

purposes • Identify areas of responsibility for the HR Department • Identify job functions and establish accountability and responsibility of employees

carrying out HR functions • Identify management prerogatives • Identify legal and market standard benefits and entitlements for employees and define

their aims and purposes • Establish the ‘paper’ trail or flow chart • Ensure the adherence to legal standards surrounding various policies

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COURSE CONTENT

1)Introduction • Definition of HR Policies • Definition of Standard Operating Procedures (SOP) • Definition of Employee Handbook • Definition of Mission & Vision • Limitation of HR Policies, SOPs and Handbook

2) Policy & SOP on HR Organisation Chart & Jobs 3) Policy & SOP on Employment 4) Policy & SOP on The New Employee 5) Policy & SOP on Career Development 6) Policy & SOP on Performance Appraisals 7) Policy & SOP on Motivation8) 8) Policy & SOP on Normal Hours of Work and OT 9) Policy & SOP on Rest Days, PH & OT 10) Policy & SOP on Annual Leave Entitlement 11) Policy & SOP on Special Leave 12) Policy & SOP on Maternity / Paternity Benefits 13) Policy & SOP on Medical & Dental Benefits 14) Policy & SOP on Basic Salaries / Allowances / Reimbursable Claims 15) Policy & SOP on Loans / Uniforms / Scholarship Other Benefits 16) Policy & SOP on Discipline 17) Policy & SOP on Termination 18) Policy & SOP on Grievance Handling & Exit Interviews 19) Policy & SOP on the Employee Handbook

LEARNING METHODOLOGY

Presentations, interactive discussion, workshop sessions

FOR WHOM ?

• HR Managers • Heads of HR Department • Policy Decision Makers

FACILITATOR PROFILE OF CYRIL PAGADALA

Cyril comes with more than 18 years of real hands-on work experience in Human Resource Management, Operations, Customer Service and Administration. His work experience covers various industries such as the banking, manufacturing, hospitality and other service industries He has worked for both local and multinationals and in both small and large companies. He also worked for a group of companies where he was the Director of Human Resource & Administration. He has a BA (English) and MA (Human Resource Management) He is now a lecturer and corporate trainer for many years He has gone through the whole gamut of HRM functions including setting up the HR Department A-Z and company start up operations with appropriate systems in a new organisation as part of start-up operations One of the main functions in any organisation that he worked for has been developing the company’s HR Policies and Employee Handbook.

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He delivers and facilitates the programmes in a simple, easy-to-understand way and willingly shares knowledge. Due to his real hard-knock work experience, he is able to provide many simple solutions to work challenges. His participants range from CEOs, managers, executives, supervisors to clerks; and professional engineers, lawyers and computer specialists both local and foreigners. He has many repeat clients. Maybe this is due to his simple philosophy: “SHARE REAL WORK KNOWLEDGE”. Perhaps a cue may also be taken from a participant: ‘I NEVER KNEW THIS WAS SO EASY!’ He has trained small, medium and large local and multinational organisations from various industries. Some of them are: Hospitality: Hotel Maya, Tanjung Rhu Resort, Equatorial Hotel, Shangrila Hotel, NIKKO Hotel, Country Heights Resorts, Kelab Sukan Cahaya, Nando’s, Mines Resort, Boulevard Hotel, Pacific Regency Apartments, STAR Cruises, Japan Travel Bureau (Japan Embassy); Medical: Hospital Pantai Indah, Subang Jaya Medical Centre, Optimax Eye Specialist Centre; Shipping: Kudrat Maritime, Global Airfreight, MISC; Car: Honda, EON, PERODUA, Swedish Motor Assemblies; Construction: Bumimetro Construction, YTL Land, Fujiya Constructions; Consultants: Job Street.com, Job Hunt, Eurogain Consulting; Education: INTI College, University Islam International; Banks: MBB, RHB, MBF Cards; Cosmetics: Clara International; Food: Cadbury, Dumex, Sara Lee, BABA Products; Insurance: Multipurpose Insurance, Takaful Nasional, Manulife; Technology: STT Technologies, Samsung Electronics (M), JVC Video (M), UPD Systems, Malaysian Biotechnology Sdn Bhd; IT: Oracle (USA), Orga (Germany)

Petrol & Chemicals: Petrochemical, Petronas, Hitachi Chemical, Sime Kansai, CCM Chemicals; Electronics: Toshiba, Sony, Canon, Hitachi; Media: Redtone Telecommunications, STAR, NST; Tyres: Continental Sime Tyres; Steel: Prestar Steel Pipes, Perwaja Steel, Genting Sanyen, Ornasteel Enterprise Corporation; Voluntary: Malaysia AIDS Council; Manufacturing: Malaysia Newsprint Sdn Bhd, BC Wonder Bowl, Schaefer Kalk (M), Guardian Venture (M), Sinora, Cargil Palm Products, Vacances; Government & GLCs: Dewan Bahasa dan Pustaka, Ministry of Local Government and Housing, Income Tax Board, Airod, Sabah Tourism Board, FELDA, Telekom Malaysia, TNB, Company Commission of Malaysia, EPF (Malaysia), EPF (Brunei)

COURSE FEES

MYR 1,100 ( MICCI Member) MYR 1,250 ( Non-member) (Fee inclusive tea breaks and course materials , inclusive 6% GST) SBL / HRDF Claimable

Contact Person

Malaysian International Chamber of Commerce & Industry C-8-8, 8th Floor, Block C, Plaza Mont Kiara, No. 2 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur Tel: 03-6201 7708 Fax:03-620 7705

Pathma Nathan e:[email protected] or Rosha e:[email protected]