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EARNINGS CALLQ1 2021
MANAGEMENTPRESENTERS CHARLOTTE SIMONELLI
Executive Vice President and Chief Financial Officer
ALICIA SWIFT
Senior Vice President, Investor Relations and Financial Planning & Analysis
RYAN SCHNEIDER
Chief Executive Officer and President
3
IMPORTANT DISCLOSURES
Forward-Looking Statements
This presentation contains forward-looking statements. The Company desires to take advantage of the Safe Harbor
Provisions of the Private Securities Litigation Reform Act of 1995 and is including this statement for the express purpose of
availing itself of the protections of the safe harbor with respect to all forward-looking statements. Therefore, the Company
wishes to caution each participant to consider carefully the specific factors discussed with each forward-looking statement
in this presentation and other factors contained in the Company’s filings with the Securities and Exchange Commission
under the captions “Forward-Looking Statements”, “Risk Factors” and “Management’s Discussion and Analysis of Financial
Condition and Results of Operations” as such factors in some cases have affected, and in the future (together with other
factors) could affect, the ability of the Company to implement its business strategy and may cause actual results to differ
materially from those contemplated by the statements expressed herein. Forward-looking statements and projections are
inherently subject to significant economic, competitive, and other uncertainties and contingencies, many of which are
beyond the control of management, including, among others, the ongoing COVID crisis, inventory levels, and uncertainties
related to the continued strength of the housing market or refinancing volumes. The information contained in this
presentation is as of April 29, 2021. The Company assumes no obligation to update the information or the forward-looking
statements contained herein, whether as a result of new information or otherwise. RECIPIENTS ARE STRONGLY
ADVISED TO READ THE COMPANY’S FILINGS WITH THE SECURITIES AND EXCHANGE COMMISSION BECAUSE
THEY CONTAIN IMPORTANT INFORMATION
Non-GAAP Financial Measures
Certain financial measures, as used in this presentation, are supplemental measures of the Company’s performance that
are not Generally Accepted Accounting Principles (“GAAP”) measures. Refer to slides 21-23 of this presentation and
Tables 1a, 5, 6a, 6b, 7, 8a, 8b and 9 of the April 29th press release announcing first quarter 2021 financial results for the
definitions of these non-GAAP financial measures, a reconciliation of these measures to their most comparable GAAP
measures, and the Company’s explanation of why it believes these non-GAAP measures are useful to investors.
4
Nation’s largest owner and operator of residential real
estate brokerages.
Global franchisor of some of the
most recognized brands in the real
estate industry.
Leading full-service title and
settlement services company in the
U.S.
RECOGNIZED FOR LEADERSHIP
LEADING AND LARGESTFULL-SERVICE RESIDENTIAL REAL ESTATE
COMPANY IN THE U.S.
5
Realogy
Integrated Model
REALOGY VALUE CIRCLE
6
MARKETING, TECHNOLOGY,
DATA PRODUCTS
LUXURY
FRANCHISE EXPANSION
Domestic and International
OPEN ARCHITECTURE
Expanding the ecosystem
TITLE/MORTGAGE
Seamless end-to-end
transaction process
REALSURE
Expanding and going direct-to-
consumer
Proactive balance
sheet improvement
3.1x net leverage at
3/31/2021
Repaid $150M of Term
Loan B in April 2021
INVESTMENT FOCUS PRIORITIES BALANCE SHEET
INVESTING
IN THE
BUSINESS
FOR FUTURE
GROWTH
DEBT REDUCTION
2021 PRIORITIES
7
INDUSTRY LEADING
SIZE AND SCALE
• Leading national footprint with 15.7% market share at 3/31 on LTM basis
• 3rd consecutive quarter of market share gains
• Gained almost 100 bps of market share since Q2 2020
FULL-SERVICE
BROKERAGE
MODEL
• National title and mortgage JV complements the Brokerage footprint
• Benefits from both purchase & refinance activity
• Cultivates greater incremental transaction economics
TECHNOLOGY &
CONSUMER
PRODUCTS
• Advancing digital technology to simplify the transaction process
• Strategic advantage with open architecture
MULTI-BRAND
POSITIONING
• National multi-brand strategy across all demographics and geographies
• Ongoing investments to grow and expand franchise footprint
STRONG FINANCIAL
PROFILE
• Powerful Q1 top and bottom-line growth
• Profitability and solid free cash flow profile
• Stronger balance sheet with Q1 net leverage of 3.1x and 0.64x SSLR1
1 SSLR stands for Senior Secured Leverage Ratio. Refer to Tables 8a and 8b of the Press Release dated April 29, 2021 for the Company’s calculation of net debt leverage ratio and senior secured leverage ratio.
INVESTMENT HIGHLIGHTS
8
1 See Slide 22 for a reconciliation of Operating EBITDA to Net (loss) income attributable to the Company. Refer to Table 9 of the Press Release dated April 29, 2021 for the definitions of certain non-GAAP financial measures and the Company’s explanation of why it believes these non-GAAP measures are useful to investors.
2 Refer to Table 8b of the Press Release dated April 29, 2021 for the Company’s calculation of net debt leverage ratio.
$1.5 BillionREVENUE GENERATED
+ $379 MILLION Y/Y
$162 MillionOPERATING EBITDA1
+ $130 MILLION Y/Y
+44% Y/YTRANSACTION
VOLUME GROWTH
+ 20% SIDES | +19% PRICE
3.1xNET DEBT/EBITDA2
MARKET SHAREGROWTHTHIRD CONSECUTIVE QUARTER
Q1 2021 BY THE NUMBERS
9
Net Revenue($ in millions)
Q1 2020 Q1 2021 $ Change
Realogy Franchise Group1 $ 220 $ 254 $ 34
Realogy Brokerage Group 869 1,171 302
Realogy Title Group 137 201 64
Intercompany Eliminations (58) (79) (21)
Total Revenue $ 1,168 $ 1,547 $ 379
1. Realogy Franchise Group is inclusive of Realogy Leads Group and Cartus Relocation Services.
BUSINESS UNIT REVENUE
10
Operating EBITDA($ in millions)
Q1 2020 Q1 2021 $ Change
Realogy Franchise Group1 $ 96 $ 141 $ 45
Realogy Brokerage Group (51) (5) 46
Realogy Title Group 12 61 49
Corporate (25) (35) (10)
Operating EBITDA $ 32 $ 162 $ 130
Note: See Slide 22 for a reconciliation of Operating EBITDA to Net (loss) income attributable to the Company. Refer to Table 9 of the Press Release dated April 29, 2021 for the definitions of certain non-GAAP financial measures and the Company’s explanation of why it believes these non-GAAP measures are useful to investors.
1. Realogy Franchise Group is inclusive of Realogy Leads Group and Cartus Relocation Services.
BUSINESS UNIT OPERATING EBITDA
11
Note: The segment numbers noted above do not reflect the impact of intercompany royalties and marketing fees paid by Realogy Brokerage Group to
Realogy Franchise Group of $58 million and $79 million during the three months ended March 31, 2020 and 2021, respectively.
Operating EBITDA($ in millions)
Q1 2020 Q1 2021 $ Change
Realogy Franchise Group $ 38 $ 62 $ 24
Realogy Brokerage Group 7 74 67
Realogy Franchise and Brokerage Groups Combined
$ 45 $ 136 $ 91
REALOGY FRANCHISE & BROKERAGE
OPERATING EBITDA
WITHOUT INTERCOMPANY ROYALTY
12
Closed Transaction Volume is based on the actual number of business days in the period presented, without adjustment.
(1) Includes all franchisees except for Realogy Brokerage Group.
Realogy Franchise Group & Brokerage Group Combined
Closed Homesale Sides 20%
Average Homesale Price 19%
Combined Total Homesale Transaction Volume (sides x price) 44%
Realogy Franchise Group(1)
Closed Homesale Sides 20%
Average Homesale Price 22%
Franchise Total Homesale Transaction Volume (sides x price) 47%
Realogy Brokerage Group
Closed Homesale Sides 20%
Average Homesale Price 14%
Brokerage Total Homesale Transaction Volume (sides x price) 37%
Q1 2021 TRANSACTION VOLUME TREND
13
TITLE FOOTPRINT TITLE AGENCY OPERATIONS
• Full-Service title, escrow and settlement
services across 45 distinct brand names
• Licensed title agency in 43 states and
Washington DC
• Supports both Realogy and non-Realogy
Brokerage transactions
• Involved in ~214,000 transactions in 2020
• Underwriter of title insurance policies with a
nationwide network of attorneys and agents
• Licensed in 37 states & Washington DC
• We are the only real estate affiliated title
company with an underwriter in the country
• Premiums generated from both affiliated
and unaffiliated title agencies
HIGHLIGHTS
• Our title and mortgage economics
growth are unparalleled in our industry
• Realogy Title Group generated $61M in
Q1 2021 Operating EBITDA
• RTG delivered $226M in Operating
EBITDA for Realogy in 2020
REALOGY TITLE GROUP
UNDERWRITER | TITLE RESOURCES
14
MORTGAGE JV -- GUARANTEED RATE AFFINITY
REALOGY MORTGAGE JV
• 49.9% ownership of Guaranteed Rate Affinity reported as equity
earnings on income statement
• Guaranteed Rate (our JV partner) is one of the largest retail
mortgage lenders in the U.S
• Many loan officers co-located within Realogy Brokerage offices
supporting both Realogy and non-Realogy transaction
mortgages
• Originates purchase & refinance mortgages to be sold in market
• The JV originated more than $13 billion of loans in 2020
• Digital mortgage closing product had 4x usage growth in 2020
15
INDUSTRY LEADERSHIPIN FRANCHISE AND OWNED BROKERAGE
16
• The RealVitalize program provides
home sellers with home improvement
resources prior to or during the home
listing period with no up-front costs or
interest fees
• RealVitalize partners with Angi
which offers the nation’s largest
network of pre-screened, homeowner-
rated home service professionals
• RealSure is a differentiated ibuying product:
• Gives homesellers a guaranteed cash
offer
• Provides opportunity to get a higher
price in the market using a Realogy
agent
• RealSure is helping to win listings
• Realogy and Home Partners of America (JV
partner) are accelerating RealSure in 2021
• Will expand to 20 markets
• Grow more aggressively in existing
markets
• Begin to go direct-to-consumer
CONSUMER OFFERINGS
17
1. Adjusts up or down based on the previous quarter senior secured leverage ratio as defined by the senior secured credit facili ties.
2. Includes 75 basis points LIBOR floor.
3. Defined as net corporate debt divided by EBITDA as defined by the senior secured credit facilities. See Table 8b of our April 29, 2021 press release for a Net Debt Leverage Ratio calculation.
CAPITALIZATION TABLE
Pricing MaturityAs of March 31,
2021
Non-extended Revolving Credit Commitment L+225 1 February 2023 $ —
Extended Revolving Credit Commitment L+225 1 February 2025 —
Non-extended Term Loan A L+225 1 February 2023 197
Extended Term Loan A L+225 1 February 2025 237
Term Loan B L+225 2 February 2025 390
Senior Secured Second Lien Notes 7.625% June 2025 550
Senior Notes 4.875% June 2023 407
Senior Notes 9.375% April 2027 550
Senior Notes 5.750% January 2029 900
Finance Lease Obligations 28
Corporate Debt (excluding securitizations) 3,259
Less: Cash and cash equivalents 404
Net Corporate Debt (excluding securitizations) $ 2,855
EBITDA as defined by the Senior Secured Credit Agreement $ 935
Net Debt Leverage Ratio 3 3.1 x
APPENDIX
19
Q1 2021 vs. Q1 2020
Amount % Change
Realogy Franchise Group 1
Closed Homesale Sides 244,698 20%
Average Homesale Price $394,000 22%
Average Broker Commission Rate 2.47% — bps
Net Royalty per Side $382 21%
Realogy Brokerage Group
Closed Homesale Sides 74,993 20%
Average Homesale Price $608,960 14%
Average Broker Commission Rate 2.43% 2 bps
Gross Commission Income per Side $15,393 13%
Realogy Title Group
Purchase Title and Closing Units 33,828 18%
Refinance Title and Closing Units 20,467 130%
Average Fee per Closing Unit $2,262 —%
(1) Includes all franchisees except for Realogy Brokerage Group.
KEY REVENUE DRIVERS
20
Restructuring($ in millions)
Q1 2020 Q1 2021
Personnel-related costs 1 $ 3 $ 2
Facility-related costs 2 9 3
Total restructuring charges $ 12 $ 5
1. Personnel-related costs consist of severance costs provided to employees who have been terminated and duplicate payroll costs during
transition.
2. Facility-related costs consist of costs associated with planned facility closures such as contract termination costs, amortization of lease
assets that will continue to be incurred under the contract for its remaining term without economic benefit to the Company, accelerated
depreciation on asset disposals and other facility and employee relocation related costs.
RESTRUCTURING COSTS
21
($ in millions)For the three months ended
3/31/2020 3/31/2021
Net (loss) income attributable to Realogy Holdings $ (462) $ 33
Income tax (benefit) expense (141) 17
(Loss) income before income taxes (603) 50
Add: Depreciation and amortization 45 51
Interest expense, net 101 38
Restructuring costs, net 1 12 5
Impairments 2 477 1
Loss on the early extinguishment of debt — 17
Operating EBITDA $ 32 $ 162
1. Restructuring charges incurred for the three months ended March 31, 2020 include $2 million at Realogy Franchise Group, $9 million at Realogy Brokerage
Group and $1 million at Realogy Title Group. Restructuring charges incurred for the three months ended March 31, 2021 include $2 million at Realogy
Franchise Group, $2 million at Realogy Brokerage Group and $1 million at Corporate and Other.
2. Non-cash impairments for the three months ended March 31, 2020 include a goodwill impairment charge of $413 million related to Realogy Brokerage
Group; an impairment charge of $30 million related to Realogy Franchise Group's trademarks; $30 million of impairment charges during the three months
ended March 31, 2020 (while Cartus Relocation Services was held for sale) to reduce the net assets to the estimated proceeds; and other asset
impairments of $4 million primarily related to lease asset impairments. Impairments for the three months ended March 31, 2021 relate to lease asset
impairments.
Note: Refer to Table 9 of the Press Release dated April 29, 2021 for the definitions of certain non-GAAP financial measures and the Company’s explanation of why it believes those non-GAAP measures are useful to investors.
GAAP RECONCILIATION
22
GAAP RECONCILIATION
($ in millions)For the three months ended
3/31/2020 3/31/2021
Realogy Franchise Group $ 96 $ 141
Realogy Brokerage Group (51) (5)
Realogy Title Group 12 61
Corporate and Other (25) (35)
Operating EBITDA 32 162
Less: Depreciation and amortization 45 51
Interest expense, net 101 38
Income tax (benefit) expense (141) 17
Restructuring costs, net 1 12 5
Impairments 2 477 1
Loss on the early extinguishment of debt — 17
Net (loss) income attributable to Realogy Holdings $ (462) $ 33
1. Restructuring charges incurred for the three months ended March 31, 2020 include $2 million at Realogy Franchise Group, $9 million at Realogy Brokerage
Group and $1 million at Realogy Title Group. Restructuring charges incurred for the three months ended March 31, 2021 include $2 million at Realogy
Franchise Group, $2 million at Realogy Brokerage Group and $1 million at Corporate and Other.
2. Non-cash impairments for the three months ended March 31, 2020 include a goodwill impairment charge of $413 million related to Realogy Brokerage
Group; an impairment charge of $30 million related to Realogy Franchise Group's trademarks; $30 million of impairment charges during the three months
ended March 31, 2020 (while Cartus Relocation Services was held for sale) to reduce the net assets to the estimated proceeds; and other asset
impairments of $4 million primarily related to lease asset impairments. Impairments for the three months ended March 31, 2021 relate to lease asset
impairments.
Note: Refer to Table 9 of the Press Release dated April 29, 2021 for the definitions of certain non-GAAP financial measures and the Company’s explanation of why it believes those non-GAAP measures are useful to investors.
23
Note: Refer to Table 7 of the Press Release dated April 29, 2021 for a reconciliation of net cash used in operating activities to Free Cash Flow.
Refer to Table 9 of the Press Release dated April 29, 2021 for the definitions of certain non-GAAP financial measures and the Company’s explanation of why it believes those non-GAAP measures are useful to investors.
($ in millions)For the three months ended
3/31/2020 3/31/2021
Net (loss) income attributable to Realogy Holdings $ (462) $ 33
Income tax (benefit) expense, net of payments (140) 15
Interest expense, net 101 38
Cash interest payments (20) (14)
Depreciation and amortization 45 51
Capital expenditures (29) (23)
Restructuring costs and former parent legacy items, net of payments (1) (5)
Impairments 477 1
Loss on the early extinguishment of debt — 17
Working capital adjustments (97) (169)
Relocation receivables (assets), net of securitization obligations (29) (11)
Free Cash Flow $ (155) $ (67)
GAAP RECONCILIATION