Electrolux Report Final Total

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    AProject Study Report

    On Titled“SUPERVISION AND BRAND SATISFACTION OFELECTROLUX PRODUCTS ”

    Submitted in partial fulfillment for the Award of degree of

    Master of Business A !inistration "MBA#

    Submitted By Submitted To

    Name of Student: Syed Sadiq Hussain Dr. Manish JainClass : MBA I Sem Head of the De!artment"T# "oll No. $$MAI%%&'( De!artment of Mana)ement

    A"*A INSTIT#T+ ,- +N IN++"IN / T+CHN,0, *1#1AS2 JAI3#" 4"AJ.5

    67$$8$'

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    Prefa$e

    “Learning categorizes you and practicing on that learning specialize you “.

    Each and every theory being taught in acade ic institutes can only beco e !ruit!ul i! used

    practically. The i portance o! any acade ic courses "ould gain advantage and acceptance o!

    true !or # only through practical e$perience. %ence it is &uite necessary to put theories as into

    tas'. ( did it "ith y project.

    All organizations !ace change in their environ ent "ith resultant change in their ar'et and in

    their ability to satis!y their ar'et. Each organization has to !ace ne" ar'eting proble s and

    opportunities in their e$isting and potential ar'et.

    The changing trends and ne" s'ills being adopted by the e ployees in such a syste atic "ay

    by getting various training sessions "hich help the to a'e use o! these ne" trends and

    technologies.

    This practical 'no"ledge has ade one thing clear in y ind that to 'eep you on the zenith

    one has to 'eep hi sel! changing "ith ti e.

    This Project is a part o! curriculu o! )*A progra at the depart ent o! business

    ad inistration o! RA+AST%A, TE-%,(-AL ,(/ERS(T0# 1ota. The ain objective o! this

    project is to “Supervision 2 *rand Satis!action o! Electrolu$ Products3.

    3

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    A$%no&'e (e!ent

    ( e$press y "ar est than's 2 deep sense o! gratitude to the individuals !or their generoushelp in discussing the project and giving their valuable ti e in success!ul co pletion o! thisproject. Ti e to ti e ( got constructive suggestions# guidance and encourage ent.

    ( "ould li'e to e$press y deep than's to Dr) Ar*in A(ar&a'+ Presi ent+ Ar,a -rou. of Co''e(es and Prof) M) L) -u.ta+ Prin$i.a'+ Ar,a Institute of En(ineerin( / Te$0no'o(,+1ai.ur !or e$tending e the opportunity o! presenting the 4inal year project and providing allthe necessary resources !or this purpose.5ith uch pride and delight ( "ould li'e to e$press y sincere than's to Dr) Manis0 1ain"2ea of t0e e.art!ent# !or his e$cellent guidance and valuable suggestions throughout theproject "or'. ( e$press heart!elt than's to Mr) 2ites0 Ti%,ani 6Project 7uide8 !or her "onder!ulsupport and !or giving e an opportunity to present project report on “SUPERVISION ANDBRAND SATISFACTION OF ELECTROLUX PRODUCTS”

    ( also "ant to give y hu ble regards to Ms) Pa !a S0ar!a+ Mr) Pra!o S0ar!a+ Ms)Nis0a -o,a'+ Mr) Ans0u' Mat0ur+ Ms) An%ita Paree% # Ms) S0a*i%a+ Ms) S0i*a'i+ Ms) Monaan Ms) Us0a !or their valuable support and believe in y "or'. 5ithout their sustainedinterest and encourage ent# this "or' could not have been possible to reach the state o! co pletion "ith satis!action. (n !act it is their real devotion to the develop ent "or'# "hichinstilled in e# the need o! a passionate co it ent to pursue this project.

    ( a also grate!ul to all y !riends !or providing critical !eedbac' and support "henever re&uired. There are ti es in such projects "hen the cloc' beats you ti e and again and yourun out o! energy# you just "ant to !inish it once and !orever. Parents ade e endure suchti es "ith their un!ailing hu our and "ar "ishes.

    ( regret !or any inadvertent o issions.

    ,a e o! Student S3ED SADI4 2USSAIN

    -lass )*A (/ SE)

    RT Roll ,o. 99)A(::;

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    E5e$uti*e Su!!ar,

    (n order to obtain an estee ed position and oreover aintain this position innovation ideas

    are re&uired. The path o! replication doesn>t give success. (n odern era# "here custo er is

    beco ing ore and ore i portant organization should beco e ore innovative.

    There are varieties o! !actors# "hich have pro pted countries?!ir s to venture in the global

    ar'et@

    • Recession in do estic ar'et# and overseas opportunities.

    • 7overn ent incentives.

    E ergence o! global consu ers in any product !ields.

    *ut in all these conditions success goes to those co panies that atched to the current

    environ ent i peratives and are ready to deliver "hat people "ant to buy.

    (t is y goodness that in such 'ind o! co petitive era ( joined Electrolu$ ltd !or Project. A!ter

    visiting all o! the above depart ents ( ca e to 'no" about the sales and distribution#

    ar'eting.

    At the end o! y !or al introduction to the co pany and its other depart ents ( have assigned

    to "or' on the project “Su.er*ision / Bran Satisfa$tion of E'e$tro'u5 Pro u$ts” .

    (t "as learning e$perience !or e. ( ca e in close contact "ith ar'et trends and learned

    about various advantageous things to be achieved in the ar'et.

    -o pany can have co petitive edge over its co petitors in do estic as "ell as international

    ar'et. (t "as the best opportunity !or e to study such an i portant subject# "hich gave e

    great industrial e$posure and also an introduction to corporate "orld.

    5

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    Co*er Pa(e

    Certifi$ate

    Prefa$e 6

    A$%no&'e (e!ent 7

    E5e$uti*e Su!!ar, 8

    Contents

    9) Intro u$tion :

    9)9 Strate(, ;

    9)6 Pro u$t De*e'o.!ent 9<

    9)= Strate(, for (ro&t0 98

    6) Or(ani>ation / Po'i$ies 9?

    6)9 -o*ernan$e Stru$ture 9@

    6)6 O&ners0i. 9;

    6); -rou. Lea ers0i. 6?

    7) T0e a, e or% 7=

    7)6 Sustaina 'e -o*ernan$e 7=

    7)7 Mana(e!ent A..roa$0 7?

    7)8 Co e of Et0i$s 8<

    7)= or%.'a$e Co e of Con u$t 87

    6

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    7): So$ia' Res.onsi i'it, =9

    8) Our 2istor, =8

    =) Bran s @8

    =)9 E'e$tro'u5 !aster Bran @8

    =)6 E'e$tro'u5 Professiona' :<

    =)7 S.e$ia' Bran s :9

    ?) Pro u$ts :7

    @) Inno*ation ;<

    :) Life C,$'e ;7

    ;) Consu!er 2ea't0 / Safet, ;8

    9

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    9=)= Sa!.'e Desi(n 9

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    9) Intro u$tion

    Electrolu$ is a global leader in household appliances and appliances !or pro!essional use#

    selling ore than B illion products to custo ers in ore than 9CB ar'ets every year. The

    co pany !ocuses on innovations that are thought!ully designed# based on e$tensive consu er

    insight# to eet the real needs o! consu ers and pro!essionals.

    Electrolu$ products include re!rigerators# dish"ashers# "ashing achines# vacuu cleaners

    and coo'ers sold under estee ed brands such as Electrolu$# AE7DElectrolu$# Eure'a and

    4rigidaire. (n BB=# Electrolu$ had sales o! SE1 9BC billion and CC#BBB e ployees.

    5ith revenues o! SF 9G billion in BB

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    across its three plants and eighteen branch o!!ices. Electrolu$ currently has three stateDo!D

    theart anu!acturing !acilities in (ndia located at Shahjahanpur 6Rajasthan8 and 5arora

    6)aharashtra8 producing re!rigerators and *utibori 6)aharashtra8 producing "ashing

    achines. Electrolu$ has a 99 per cent ar'et share in !ridges and a < per cent share in

    "ashing achines.

    ;< ,ears of 'ea in( inno*ations an esi(n

    A$el 5ennerD7ren# the !ounding !ather o! Electrolu$# established the principles by "hich the

    co pany still thrives. %is drea to i prove &uality o! li!e has had !unda ental i pact on

    ho es around the "orld. Today>s Electrolu$# JB years later# is a global leader in household

    appliances and appliances !or pro!essional use.

    “Thin'ing o! you3 e$presses the Electrolu$ o!!ering@ To aintain continuous !ocus on the

    consu er# "hether it>s a &uestion o! product develop ent# design# production# ar'eting#

    logistics or service.

    9)9 Strate(,

    Electrolu$ continues to "or' intensively on i proving pro!itability. On the basis o! a co petitive

    production syste # a ong others# strong invest ents in ne" products !or the highDprice

    seg ents and a strong Electrolu$ brand "ill enable the 7roup to achieve the longDter goal o!

    an operating argin o! ;K.

    • Electrolu$ is an innovative# consu erDoriented co pany in "hich all product

    develop ent gro"s out o! insight into consu er needs. “Thin'ing o! you3 is the basic

    the e o! all operations# !ro initial contact "ith a consu er to installation and service o!

    sold products. Planning o! ar'eting ca paigns is integrated at an early phase o!product develop ent# and all activities are coordinated !or a$i u i pact. This

    creates a uni!or # po"er!ul i age o! Electrolu$ across all product categories and

    ar'ets.

    The Electrolu$ product o!!ering is i proved continuously through identi!ication o! rapid

    gro"th seg ents# product categories# regions and sales channels. (n the interest o!10

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    creating longDter co petitiveness# Electrolu$ is i ple enting a co prehensive

    progra !or savings in production and purchasing# "hich involves relocating production

    to and increasing purchases !ro lo"Dcost countries.

    (n accordance "ith the established strategy# Electrolu$ has i ple ented e$tensive

    changes "ithin !loorDcare operations as "ell as operations in Latin A erica# Australia#

    Southeast Asia and Pro!essional Products. A ore e!!icient ar'eting organization has

    been established in Europe. ( proved product o!!ering in the S has enabled an

    esti ated ar'et share o! about CK in the pro!itable pre iu seg ent.

    Electrolu$ strategy is the tool !or achieving the longDter goal o! an operating argin o!

    ;K. Electrolu$ is# there!ore# !ocusing !irst and !ore ost on@• -ontinuing to reduce production costs# partly through relocating production to lo"Dcost

    countries.• ( proving operating inco e in Europe through a better product i$ and lo"er costs.

    • Strengthening the position in the pre iu seg ent in ,orth A erica.

    9)6 Pro u$t De*e'o.!ent

    -onsu er insight is the basis o! all product develop ent "ithin Electrolu$. (denti!ying trends in

    various custo er and consu er seg ents enables Electrolu$ to o!!er attractive products.

    Products launched by Electrolu$ are developed on the basis o! the 7roup>s process !or

    consu erDoriented product develop ent. These products are targeted to a greater e$tent than

    previously on the higher price seg ents# "hich involves an i prove ent in the product i$.

    Pro u$ts for s.e$ifi$ nee s an se(!ents

    A large nu ber o! intervie"s "ith consu ers and visits to their ho es enables Electrolu$ to

    identi!y global social trends and needs to "hich ne" products can be tailored. Product

    develop ent is not initiated until a consu er need# "hich the ne" product "ill satis!y# has

    been identi!ied# and the consu er seg ent has been targeted. Subse&uently# Electrolu$ can

    o!!er products "ith appropriate !eatures# attractive design and resourceDe!!icient operation.

    11

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    Ne& a..'ian$es 'aun$0e in Nort0 A!eri$a 6

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    Stren(t0enin( t0e E'e$tro'u5 ran

    Electrolu$ is actively co itted to increasing the share o! products sold under the Electrolu$

    brand. The brand is ainly positioned in the highDend o! the seg ents !or innovative products

    "ith attractive design# lo" consu ption o! energy and "ater and cli ateDs art !unctionality.

    Since BBB# 7roup sales o! Electrolu$Dbranded products# including those that are doubleD

    branded# have risen !ro 9=K to al ost hal! o! sales. Al ost all 7roup appliances and

    vacuu cleaners in Latin A erica and in Southeast Asia are Electrolu$branded. (n Europe#

    these products have a C;K share that is gro"ing steadily. (n ,orth A erica and Australia# the

    share o! Electrolu$Dbranded products is increasing !ro a lo" level.

    Lar(est e*er .ro u$t 'aun$0 in Nort0 A!eri$a

    4or any years# the 7roup has aintained a strong position in the ,orth A erican assD

    ar'et seg ent through the 4rigidaire brand. (n BB # the Electrolu$ brand !or appliances "as

    launched through the e$clusive Electrolu$ (-O,M series# "hich generated ar'et a"areness.

    (n BB=# a co prehensive launch o! Electrolu$branded appliances "as i ple ented. The goal

    is to achieve a substantial longDter position in the gro"ing pre iu seg ent# "hich sho"s

    considerably higher pro!itability than the ass ar'et.

    The launch "as the biggest ever !or the 7roup in ,orth A erica. 1itchen appliances "erelaunched in April and laundry appliances in Septe ber. The launch involved a assive

    ar'eting ca paign that highlighted Electrolu$ e$perience in product develop ent and

    European design. The a bassador !or the Electrolu$ brand in all advertising# including T/ and

    the "eb# "as 1elly Ripa# a "ellD'no"n T/ personality in the S. She gave the launch "ide

    publicity in A erican agazines and tal'Dsho"s. %er li!estyle corresponds "ith that o! a ajor

    target group !or Electrolu$ N "o en age

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    At yearDend BB=# appro$i ately 9CB 'itchen and laundry appliances "ere available at ore

    than #BBB retailers throughout ,orth A erica. The average sales price !or an Electrolu$Dbranded product is three ti es the price !or a corresponding 4rigidairebranded product.

    Lar(est e*er .ro u$t 'aun$0 in Euro.e

    The 7roup>s largestDever product launch in Europe "as i ple ented in BBG. (t involved

    replacing about BK o! the Electrolu$ product o!!ering in s

    appliances "ill be produced in lo"Dcost countries# and savings "ill a ount to appro$i ately

    SE1 < billion annually. )ore than hal! o! production is currently in lo"Dcost countries. All 7roup

    vacuu cleaners are already produced in lo"Dcost countries.

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    Every decision to relocate production is preceded by care!ul analyses o! a nu ber o! !actors#

    including present and !uture laborDcost levels# transportation para eters# access to suppliers#

    and closeness to !uture gro"th ar'ets. Such analyses have resulted in decisions on ne"

    production !acilities in# e.g.# Poland# %ungary# )e$ico# -hina and Thailand. (n BB=# Electrolu$

    opened a large# ne" plant in +uarez# )e$ico# !or production o! "ashing achines and tu bleD

    dryers !or the ,orth A erican ar'et. This plant and the plant !or re!rigerators that "as

    opened in BB; in +uarez no" e ploy about #GBB people.

    Pro(ra! for !ore effi$ient .ro u$tion

    Since BBC# the 7roup has "or'ed through the Electrolu$ )anu!acturing Syste 6E)S8# a

    global progra !or increasing production e!!iciency. *ased on a nu ber o! proven ethods !or

    i proving production that "ere developed both e$ternally and inDhouse# E)S has beeni ple ented in virtually all Electrolu$ plants# "ith great success. Sa!ety and the "or'ing

    environ ent have been i proved# and so has product &uality. The success o! E)S has led to

    lin'ages "ith other ajor invest ents and projects "ithin Electrolu$# such as purchasing and

    product develop ent.

    )anaged by Sustainability A!!airs# energyDreduction targets are coordinated through E)S. To

    date# substantial -O e issions reductions and cost savings have been achieved. The

    7roup>s over CB !actories are responsible !or e itting JBK o! direct -O e issions. The goal

    is to reduce total energy consu ption by 9CK bet"een BBC and BBJ. This "ill generate cost

    savings o! appro$i ately SE1 9BB annually.

    9)= Strate(, for (ro&t0

    Achieving Electrolu$ goal !or pro!itable gro"th re&uires a strengthened position in the higher

    price seg ents# e$pansion o! operations in speci!ic product categories# and higher sales in

    gro"th regions.

    Although gro"th in the total ar'et !or household appliances is li ited in ter s o! value#

    several clear and po"er!ul trends are driving strong gro"th in speci!ic product categories#

    regions and sales channels. (denti!ying these trends# "ill enable Electrolu$ to i prove its

    product o!!ering and thus create pro!itable gro"th.

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    -reater s0are in 0i(0 .ri$e se(!ents

    7ro"th in the ar'et !or household appliances is ainly in the lo"D and highDprice seg ents.

    The 7roup>s invest ent in product develop ent and ar'eting is ai ed partly at increasing

    the share o! products sold in the highDprice seg ents# "hich contributes to higher average

    prices and argins. Electrolu$ launches o! innovative products in Europe and ,orth A erica

    have strengthened the 7roup>s positions in the highDprice seg ents in these ar'ets. The

    prices o! ne" products launched in the S are on average three ti es higher than previous

    7roup products in the A erican ass ar'et.

    Ra.i e5.ansion in (ro&t0 re(ions

    Electrolu$ "ill increase sales in gro"th regions such as Eastern Europe# Latin A erica and a

    large portion o! Asia. The 7roup has a strong presence in these regions in ter s o! sales andproduction. (n e erging ar'ets# de and !or odern appliances is sho"ing vigorous gro"th

    as disposable inco e increases and a iddle class "ith strong purchasing po"er develops.

    The 7roup>s local presence in the !or o! production !acilities and sales co panies together

    "ith the "ide e$perience o! gro"th ar'ets generates opportunities !or continued e$pansion.

    4or e$a ple# the strong position that Electrolu$ has achieved !or !rontDloaded "ashing

    achines in Southeast Asia is the basis !or e$panding operations in ter s o! 'itchen

    appliances.

    Ne& .ro u$t $ate(ories are e*e'o.in(

    Electrolu$ "or's continuously on identi!ying product categories "ith potential !or rapid and

    pro!itable gro"th. The 7roup>s longstanding reputation !or a proactive approach to

    sustainability contributes to a success!ul launch o! ne" products that consu e less energy and

    "ater. Sales and pro!itability !or products "ith the highest energyDe!!iciency N the 7reen range

    N are closely onitored and sho" a ore pro!itable trend than 7roup products as a "hole.

    (n addition# certain product seg ents sho" uch higher gro"th than the corresponding

    product category in general. Over the last !e" years# sales o! !rostD!ree !reezers and !rontD

    loaded "ashing achines have increased ore than overall gro"th !or !reezers and "ashing

    achines.

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    6 Or(ani>ation / Po'i$ies

    Electrolu$ operations are organized in si$ business sectors that include a total o! C product

    lines. There are !our 7roup sta!! units. The 7roup has a decentralized corporate structure in

    "hich overall anage ent o! operative activities is largely per!or ed by sector boards.

    -rou. .o'i$ies an (ui e'ines

    Electrolu$ ai s at i ple enting strict nor s and e!!icient processes to ensure that all

    operations create longDter value !or shareholders and other sta'eholders. This involves the

    aintenance o! an e!!icient organizational structure# syste s !or internal control and ris'

    anage ent and transparent internal and e$ternal reporting.

    -O)PASS "as initiated during BB= as a groupD"ide project. (ts ai is to clari!y joint

    processes and i prove their e!!iciency in order to strengthen control and lo"er costs.

    Transparent in!or ation also allo"s better decision data to be developed.

    Electrolu$ has deter ined that all o! its operations "ill be underta'en on an environ entally#

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    socially and ethically responsible basis. A proactive approach in this regard reduces ris's#

    strengthens the brand# increases the otivation o! personnel and ensures good relations "ith

    the individuals "ithin the co unities "ith "hich the 7roup interacts. 1ey policies in this

    conte$t include the Electrolu$ -ode o! Ethics# the Electrolu$ 5or'place -ode o! -onduct and

    the Electrolu$ Policy on -ountering -orruption and *ribery.

    -rou. Mana(e!ent

    7roup )anage ent includes the President# the si$ sector heads and the !our 7roup sta!!

    heads.

    Business se$tors

    The si$ sector heads are e bers o! 7roup )anage ent and have responsibility !or the

    inco e state ents and balance sheets o! their respective sectors. 5ithin )ajor Appliances#

    the business sectors are geographically de!ined# "hile the sectors Pro!essional Products and

    4loor -are and S all Appliances are global.

    The overall anage ent o! the sectors is the responsibility o! sector boards# "hich eet

    &uarterly. The President is the chair an o! all sector boards. The sector board eetings are

    attended by the President# the anage ent o! the respective sectors and the -hie! 4inancial

    O!!icer. The sector boards are responsible !or onitoring onDgoing operations# establishingstrategies# deter ining sector budgets and a'ing decisions on ajor invest ents.

    (n the e$ternal reporting# the 7roup>s operations are divided into !ive business sectors.

    Operations "ithin -onsu er Hurables are divided into !our geographic business areas@

    Europe# ,orth A erica# Latin A erica and Asia?Paci!ic and Rest o! "orld. Pro!essional

    Products is the !i!th business area.

    6)9 -o*ernan$e Stru$ture

    The Electrolu$ 7roup co prises ore than 9;B co panies "ith operations in over CB

    countries. The parent co pany o! the 7roup is A* Electrolu$# a listed S"edish li ited

    co pany. The co pany has its pri ary listing in Stoc'hol at the e$change ,ASHA O):

    Stoc'hol . The governance o! Electrolu$ is based on the S"edish -o panies Act# the

    regulatory syste o! ,ASHA O): Stoc'hol and the S"edish -ode o! -orporate

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    group in the EuroclearDsyste or 6ii8 have ade public and noti!ied the co pany that they

    have ade a "ritten agree ent to ta'e D through the coordinated e$ercise o! voting rights D a

    co on longDter vie" on the anage ent o! the co pany. The na es o! the

    representatives and the na es o! the shareholders they represent shall be announced as soon

    as they have been appointed.

    That i!# during the ter o! o!!ice o! the no ination co ittee# one or ore o! the shareholders

    having appointed a representative to the no ination co ittee no longer is a ong the !our

    largest shareholders "ith regard to the nu ber o! votes held# representatives appointed by

    these shareholders shall resign and the shareholder or shareholders "ho then are a ong the

    !our largest shareholders "ith regard to the nu ber o! votes held# ay appoint their

    representatives. nless there are special circu stances# no changes shall be ade in theco position o! the no ination co ittee i! there are only arginal changes in the nu ber o!

    votes held or i! the change occurs later than three onths be!ore the Annual 7eneral )eeting.

    A shareholder that has beco e one o! the !our largest shareholders on account o! any ore

    signi!icant change in the nu ber o! votes held later than three onths be!ore the Annual

    7eneral )eeting shall# ho"ever# be entitled to appoint a representative "ho shall be invited to

    participate in the co ittee>s "or'. A shareholder "ho has appointed a representative as

    e ber o! the no ination co ittee has the right to dis iss such e ber and appoint a ne"

    representative as e ber o! the co ittee. -hanges in the co position o! the no ination

    co ittee shall be announced as soon as they have occurred.

    That the no ination co ittee shall prepare the belo" proposals to be sub itted to the

    Annual 7eneral )eeting B9B !or resolution@

    a8 Proposal regarding -hair an o! the 7eneral )eeting#

    b8 Proposal regarding the *oard o! Hirectors#

    c8 Proposal regarding -hair an o! the *oard o! Hirectors#

    d8 Proposal regarding Hirectors> !ees !or each o! the Hirectors as "ell as re uneration !or

    co ittee "or'#

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    e8 Proposal regarding Auditor# Proposal regarding Auditor>s !ees# and

    g8 Proposal regarding no ination co ittee !or the Annual 7eneral )eeting in B99.

    That the no ination co ittee# "hen per!or ing its duties# shall !ul!il the tas's that other"ise

    rest upon the no ination co ittee under the S"edish -ode on -orporate 7overnance

    including# i.a.# to provide the co pany "ith certain in!or ation in order to enable the co pany

    to !ul!il its in!or ation obligation under the -ode and to# upon re&uest o! the no ination

    co ittee# provide personnel resources such as secretary !unction !or the no ination

    co ittee to !acilitate the "or' o! the co ittee. (! needed# the co pany shall also be able to

    pay reasonable costs !or e$ternal consultants that the no ination co ittee dee s necessaryin order !or the co ittee to be able to !ul!il its assign ent.

    6)8 -enera' Meetin(

    The decisionD a'ing rights o! shareholders in A* Electrolu$ are e$ercised at 7eneral )eetings

    o! shareholders.

    The decisionD a'ing rights o! shareholders in Electrolu$ are e$ercised at shareholders>

    eetings. The Annual 7eneral )eeting 6A7)8 o! Electrolu$ is held in Stoc'hol # S"eden#

    during the !irst hal! o! the year. The A7) resolves on@

    The adoption o! the annual report

    Hividends

    Election o! *oard e bers and# i! applicable# auditors

    Re uneration to *oard e bers and auditors

    7uidelines !or re uneration to 7roup )anage ent Other i portant atters

    E$traordinary 7eneral )eetings 6E7)8 ay be held at the discretion o! the *oard or# i!

    re&uested# by the auditors or by shareholders o"ning at least 9BK o! the shares.

    Participation in decisionD a'ing re&uires the shareholder>s presence at the eeting# either

    personally or through a pro$y. (n addition# the shareholder ust be registered in the share

    22

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    register at a prescribed date prior to the eeting and ust provide notice o! participation in the

    anner prescribed. Additional re&uire ents !or participation apply to shareholders "ith

    holdings in the !or o! A erican Hepositary Receipts 6AHR8 or si ilar certi!icates. %olders o!

    such certi!icates are advised to contact the AHR depositary ban'# the !und anager or the

    issuer o! the certi!icate in good ti e be!ore the eeting in order to obtain additional

    in!or ation.

    (ndividual shareholders re&uesting that a speci!ic issue be included in the agenda o! a

    shareholders> eeting can nor ally re&uest the Electrolu$ *oard to do so in good ti e prior to

    the eeting via an address provided on the 7roup>s "ebsite.

    Hecisions at the eeting are nor ally ta'en on the basis o! a si ple ajority. %o"ever# asregards certain issues# the S"edish -o panies Act stipulates that proposals ust be

    approved by shareholders representing a greater share o! votes cast and shares represented

    at the eeting.

    6)= Votin( Ri(0ts

    T0e s0are $a.ita' of AB E'e$tro'u5 $onsists of A s0ares an B s0ares)

    An ADshare entitles the holder to one vote and a *Dshare to oneDtenth o! a vote. All shares

    entitle the holder to the sa e proportion o! assets and earnings and carry e&ual rights in ter s

    o! dividends

    Boar Co!.osition

    The Electrolu$ *oard o! Hirectors consists o! nine e bers "ithout deputies "ho are elected

    by the Annual 7eneral )eeting !or a period o! one year. Three additional e bers# "ithdeputies# are appointed by the S"edish e ployee organizations# in accordance "ith S"edish

    labor la"s.

    The A7) elects the -hair an o! the *oard. Hirectly a!ter the A7)# the *oard holds a eeting

    !or !or al constitution at "hich the Heputy -hair an o! the *oard is elected# a ong other

    things. All e bers o! the *oard# e$cept !or the President# are non e$ecutive e bers. Three23

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    o! the nine *oard e bers are not S"edish citizens.

    E*a'uation of in e.en en$e

    The *oard is considered to be in co pliance "ith the re&uire ents !or independence o!,ASHA O): Stoc'hol . )arcus 5allenberg has been considered independent in relation to

    the co pany and the anage ent o! the co pany# but not in relation to ajor shareholders o!

    Electrolu$. %ans StrQberg has been dee ed to be independent in relation to ajor

    shareholders o! Electrolu$# but not# in his capacity as President and -EO# in relation to the

    co pany and the anage ent o! the co pany. %ans StrQberg has no ajor shareholdings#

    nor is he a parto"ner in co panies that have signi!icant business relations "ith Electrolu$. As

    already entioned# %ans StrQberg is the only e ber o! 7roup )anage ent "ith a seat onthe *oard.

    Co!!ittees

    The *oard has established a Re uneration -o ittee and an Audit -o ittee. The ajor

    tas's o! these co ittees are preparatory and advisory# but the *oard ay delegate decisionD

    a'ing po"ers on speci!ic issues to the co ittees. The e bers and -hair en o! the

    -o ittees are appointed at the *oard eeting !ollo"ing election. The *oard has alsodeter ined that issues ay be re!erred to ad hoc co ittees dealing "ith speci!ic atters

    6)? Boar s or%

    The ain tas' o! the Electrolu$ *oard is to anage the 7roup>s operations in such a anner

    as to assure the o"ners that their interests# in ter s o! a longDter good return on capital# are

    being et in the best possible anner. The *oard>s "or' is governed by rules and regulations

    including the S"edish -o panies Act# the Articles o! Association# the -ode and the "or'ingprocedures established by the *oard.

    The board deals "ith and decides on 7roupDrelated issues such as@

    • )ain goals

    • Strategic orientation24

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    • ( portant policies

    • Essential issues related to !inancing# invest ents# ac&uisitions and divest ents

    • 4ollo"Dup and control o! operations# co unication and organization# including evaluation

    o! the 7roup>s operative anage ent• Appoint ent o! and# i! necessary# dis issal o! the President

    • Overall responsibility !or establishing an e!!ective syste o! internal control and ris'

    anage ent

    T0e Boar s &or% in 6

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    • Hecision that a soDcalled green range# consisting o! products "ith high environ ental

    per!or ance# "ill be de!ined and i ple ented by each sector.• Hecision to reduce the nu ber o! e ployees by ore than

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    The Electrolu$ process !or internal control and ris' anage ent related to !inancial reporting is

    designed to provide reasonable assurance regarding the reliability o! !inancial reporting and

    the preparation o! !inancial state ents !or e$ternal purposes in accordance "ith applicable

    la"s and regulations# generally accepted accounting principles and other re&uire ents !or

    listed co panies.

    The process is based on the control environ ent and co prises !our ain activities@ Ris'

    assess ent# control activities# in!or ation and co unication# and onitoring# as de!ined in

    the !ra e"or' !or internal control issued by the -o ittee o! Sponsoring Organizations o! the

    Tread"ay -o ission 6-OSO8.

    The *oard has overall responsibility !or establishing an e!!ective syste o! internal control and

    ris' anage ent. The *oard has deter ined its "or'ing procedures# "hich include the

    allocation o! tas's to *oard e bers. The *oard has established an Audit -o ittee# "hich

    assists the *oard in overseeing relevant anuals# policies and i portant accounting principles

    applied by the 7roup in !inancial reporting# as "ell as changes in these principles.

    Responsibility !or aintaining an e!!ective control environ ent and operating the syste !or

    ris' anage ent and internal control o! !inancial reporting is delegated to the President.

    )anage ent at various levels has operational responsibility "ithin their respective areas.

    6); -rou. Lea ers0i.

    The Electrolu$ 7roup is led by the *oard o! Hirectors and the 7roup )anage ent Tea .

    The *oard decides on issues related to the 7roup>s ain goals# strategic orientation and ajor

    policies# as "ell as i portant issues related to !inancing# invest ents# ac&uisitions and

    divest ents.

    (n addition to the President and -EO# 7roup )anage ent includes the si$ sector heads and

    the !our 7roup sta!! heads. The President and -EO is responsible !or ongoing anage ent o!

    the 7roup in accordance "ith the *oard>s guidelines and instructions

    Boar of ire$tors27

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    The *oard o! Hirectors consists o! nine e bers# "ithout deputies# "ho are elected by the

    Annual 7eneral )eeting !or a period o! one year. Three e bers "ith deputies are appointed

    by the S"edish e ployee organizations# in accordance o! S"edish labor la"s.

    Mar$us a''en er(

    C0air!an

    *orn 9JC;. *. Sc. o! 4oreign Service. Elected BBC. )e ber o! the

    Electrolu$ Re uneration -o ittee.

    Boar C0air!an o! SE*# S'andinavis'a Ens'ilda *an'en A* and Saab A*. %onorary

    -hair an o! (-- 6(nternational -ha ber o! -o erce8. Heputy -hair an o!

    Tele!ona'tiebolaget L) Ericsson. *oard )e ber o! Astra eneca Plc# Stora Enso Oyj# the

    1nut and Alice 5allenberg 4oundation and Te ase' %oldings Li ited.

    Pre*ious .ositionsG President and -EO o! (nvestor A*# 9JJJN BBC. E$ecutive /iceDPresident

    o! (nvestor A*# 9JJ

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    9JJGN9JJ=. President and -EO o! A** 4inancial Services A*# 9JJ9N9JJG.

    2o' in(s in AB E'e$tro'u5G ;#CBB *Dshares.

    2asse 1o0ansson

    *orn 9J J. ). Sc. in Electrical Engineering. Elected BB=. E$ecutive

    /ice President and %ead o! Research and Hevelop ent o! Scania A*#

    since BB9.

    Pre*ious .ositionsG 4ounder o! )ecel A* 6part o! Helphi -orporation8.

    Senior anage ent positions "ith Helphi -orporation# 9JJBD BB9.

    2o' in(s in AB E'e$tro'u5G B shares.

    1o0n S) Lu.o

    *orn 9J ;. *.Sc. in )ar'eting. Elected BBG.

    Boar Me! er o! Spectru *rands (nc.# -iti Trends (nc. and -obra Electronics -orp.# SA.

    Pre*ious .ositionsG Principal o! Renaissance Partners# BBBD BB=. E$ecutive /iceDPresident

    o! *asset 4urniture# 9JJ=N BBB. -hie! Operating O!!icer o! 5alD)art (nternational# 9JJ;N9JJ=.

    Senior /iceDPresident )erchandising o! 5alD)art Stores (nc.# 9JJBN9JJ;.

    2o' in(s in AB E'e$tro'u5G CBB AHR.

    1o0an Mo'in

    *orn 9JCJ. *.Sc. in Econ. Elected BBG. )e ber o! the Electrolu$

    Re uneration -o ittee. President and -EO o! ASSA A*LO0 A* since

    BBC.

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    Boar Me! er o! ASSA A*LO0 A*.

    Pre*ious .ositionsG -EO o! ,il!is'DAdvance# BB9N BBC. President o! (ndustrial Air Hivision#

    Atlas -opco Airpo"er# *elgiu # 9JJ=N BB9. )anage ent positions "ithin Atlas -opco# 9J=

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    *orn 9JC9. ).*.A. Elected BBG. )e ber o! the Electrolu$ Audit -o ittee.

    Boar Me! er o! Eg ont 4onden# LE7O A?S# Pandora %olding A?S and )onbergDThorson

    A?S# Hen ar'.

    Pre*ious .ositionsG President and -EO o! *ang 2 Olu!sen a?s# BB9D BB=. E$ecutive /iceD

    President o! LE7O Syste # 9JJJN BB9. Hivisional Hirector o! LE7O Syste # 9JJ;N9JJJ.

    )anaging Hirector o! --( Europe# 9J==N9JJ;. )anaging Hirector o! AA S 7ra!i'# 9J=

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    *orn 9JCC. Representative o! the S"edish -on!ederation o! Trade nions. Elected BB;.

    2o' in(s in AB E'e$tro'u5G B shares.

    -uni''a Bran t

    *orn 9JC

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    Peter Kar'sson

    *orn 9J;C. Representative o! the S"edish -on!ederation o! Trade nions. Elected BB;.

    2o' in(s in AB E'e$tro'u5G B shares.

    Ben(t Li&Hn(

    *orn 9J C. Representative o! the 4ederation o! Salaried E ployees in

    (ndustry and Services. Elected BBC.

    2o' in(s in AB E'e$tro'u5G B shares.

    Se$retar, of t0e Boar

    Ce$i'ia Vie&e(

    *orn 9JCC. *. o! La". 7eneral -ouncel o! A* Electrolu$.

    Secretary o! the Electrolu$ *oard since 9JJJ.

    %oldings in A* Electrolu$@ 9=#= G *Dshares# 9C# J options.

    6)9< Bi 'io(ra.0, 2ans Star er(

    %ans StrQberg has served as President and -EO o! A* Electrolu$ since

    April BB . %is priorities are clear@ Product develop ent based on

    consu er insight# establishing Electrolu$ as a truly global brand# cost

    e!!iciency# and talent anage ent.

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    StrQberg 'no"s that product innovation is a 'ey to pro!itable gro"th as consu ers have

    de onstrated their "illingness to spend ore !or products that eet their needs and

    pre!erences. %e has co itted to increase invest ent in product develop ent !ro one

    percent to about t"o percent o! sales over the co ing years. (n BB;# Electrolu$ had increased

    invest ents in product develop ent to 9.= percent o! sales.

    Product develop ent based on consu er insight is his passion. Huring his ti e as -EO and

    head o! the !loorDcare sector# his tea developed Electrolu$ Trilobite # the "orld>s !irst

    auto atic vacuu cleaner. Today# under his 7roup leadership# a rigorous product creation

    process ensures greater precision# shorter lead ti es and shorter product cycles.

    One o! the !irst goals StrQberg announced "hen he beca e -EO "as to establish Electrolu$

    as a truly global brand. Speci!ically# he set a goal that t"oDthirds o! the 7roup>s products are to

    be sold under the Electrolu$ na e by BBG. One i portant step in this area "as the

    appoint ent o! a single global advertising agency that handles brandDbuilding activities. ,o"#

    the nu ber o! products being branded or doubleDbranded is al ost CBK percent# co pared

    "ith B percent in BB . Al ost GC percent o! the co panyUs ar'eting budget is spent on

    building the Electrolu$ brand.

    %ans StrQberg is the architect o! a ajor restructuring progra . (n BB # he announced theclosure o! seven !actories# "ith about hal! o! the re aining G !actories in high cost countries

    at ris' to be closed or relocated by the end o! BB=. (n 4ebruary# BBC# he announced the spinD

    o!! o! the co pany>s highly pro!itable outdoor business "hich "as co pleted by idD BB;.

    StrQberg# "ho joined Electrolu$ in 9J=s ,orth A erican "hite goods operations. StrQberg

    and his tea in ,orth A erica introduced a !rontDloading "ashing achine to the .S. ar'et#

    and today the co pany has a signi!icant ar'et share "ith this product.

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    (n 9JJ=# he beca e e$ecutive vice president and head o! the 7roup>s 4loorD-are and Light

    Appliances sector# and also a e ber o! the 7roup anage ent tea .

    Prior to his Electrolu$ years# StrQberg "or'ed at the S"edish E bassy in 5ashington# H.- as

    an assistant to the technical attachW.

    StrQberg "as born in 9JCG in S"eden. %e holds a aster>s degree in science and engineering

    !ro the -hal ers niversity o! Technology# 7othenburg# S"eden. StrQberg is arried. %e

    and his "i!e have t"o children.

    7 T0e a, e or%

    Our co it ent to sustainability is integrated throughout our organizationX!ro boardroo to

    product designI !ro !actory !loor to ar'eting and co unications.

    7roup codes# policies and initiatives help us secure an environ entallyDsound# ethicallyDdriven#

    peopleD!ocused and sa!e "or'ing environ ent "here "e operate. 5e apply robust

    anage ent syste s based on (SO9 BB9 and (SOJBB9. )ore than that# our o"n tailorD ade

    AL4A progra 6A"areness D Learning D 4eedbac' D Assess ent8 anages -ode o! -onduct

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    co pliance and through our EPA 6environ ental per!or ance assess ent8 "e anage

    environ ental concerns.

    5herever "e operate in the "orld# "e see' to be a responsible player. This also includes

    e phasizing# onitoring and !ollo"ingDup that our suppliers de onstrate high standards !or

    "or'place conduct and environ ental protection. 5e believe that running business this "ay

    reduces ris' and enhances our longDter viability in the ar'etplace.

    7)9 Sustaina i'it,

    5e can a'e a positive contribution to sustainable develop ent both through our operations

    and our products.

    5e are continually "or'ing to reduce energy consu ption !ro products and e issions !ro

    !actoriesI "or'ing to ensure that our e ployees and business partners are treated !airlyI and

    striving to be a good neighbour in the co unities in "hich "e operate. (n this section# "e

    describe ho" "e apply the concepts o! sustainability and outline ho" "e tac'le 'ey issues

    a!!ecting our business.

    7)6 Sustaina 'e -o*ernan$e

    Electrolu$ is grounded on an e!!ective governance syste # based on universal values !or

    conducting business. (t ensures that the sa e rules apply# no atter "here in the "orld "e

    operate or the circu stance that arises.

    Our codes are !ounded on conventions o! the (nternational Labour Organization and the OE-H

    7uidelines !or )ultinational Enterprises and !urther re!lect our endorse ent o! the , 7lobal

    -o pactUs ten principles. (n addition to the -ode o! Ethics# 5or'place -ode o! -onduct# Policyagainst -orruption and *ribery# and Environ ental Policy# Electrolu$ has a series o! businessD

    related policies addressing such issues as !inancial reporting and disclosure as "ell as hu an

    resources.

    5e have incorporated assess ent tools and thirdDparty onitoring that allo" us to gauge our

    per!or ance in relation to the Environ ental Policy and 5or'place -ode o! -onduct.

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    nderstanding the concerns o! consu ers is central to the "ay "e do business. 0et "e are

    accountable# and strive to be transparent# to any ore sta'eholders Xcusto ers#

    e ployees# shareholders and others a!!ected by our operations. -ontinuous dialogue "ith

    the also helps us anticipate nonD!inancial ris's and opportunities.

    7)7 Mana(e!ent A..roa$0

    4ully integrating sustainability into 7roup strategy and operations at all levels is 'ey to

    aintaining success in the long ter .

    The Electrolu$ organization is decentralized# "hich gives business units !le$ibility in eeting

    consu er pre!erences and local ar'et re&uire ents. (n order to ensure a holistic approach#

    groupD"ide per!or ance is onitored# training is coordinated and targets are aggregated.

    Or(ani>ationa' res.onsi i'it,

    The *oard assesses ethical ris's and opportunities annually. SustainabilityDrelated strategies

    and policies are de!ined by 7roup )anage ent.

    Each business area is responsible !or i ple entation. This helps ensure that learning can be

    both leveraged across ar'ets and eet local needs. Responsibility covers environ ental

    anage ent# hu an resources as "ell as health and sa!ety issues. (n addition# the business

    areas anage the i pacts o! operations on co unities# both during operation and

    restructuring.

    7roup Sustainability A!!airs supports business areas and 7roup !unctions "ith e$pertise#

    training# issue identi!ication and onitoring. Sustainability A!!airs is part o! 7roup Sta!!

    -o unications and *randing.

    7roup Purchasing is responsible !or co pliance "ith the -ode o! -onduct along the supply

    chain. The Responsible Sourcing Progra enables the 7roup to aintain local presence and

    support purchasers and suppliers "ith training# audits and develop ent activities. The

    anager o! the progra reports to 7roup Sustainability A!!airs.

    Po'i$ies37

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    The Electrolu$ -ode o! Ethics co prises rules o! conduct !or the 7roupUs relations "ith

    e ployees# shareholders# business partners and other sta'eholders.

    Ele ents o! the Electrolu$ -ode o! Ethics are described in greater detail in the -ode o!

    -onduct# the Policy on -ountering -orruption and *ribery# and the Environ ental Policy. All o!the above are based on universal standards o! business practice# including those o! the

    (nternational Labour Organization and the OE-H 7uidelines !or )ultinational Enterprises.

    -odes and policies also re!lect the Electrolu$ co it ent to the ten principles o! the ,

    7lobal -o pact. The *oard revie"s ethical and sustainabilityDrelated policies on an annual

    basis. All o! the above policies have been endorsed by 7roup )anage ent.

    %u an resourceDrelated policies such as the 7randparent Principle and the Recruit entPolicy are designed to ensure !air and transparent hiring practices. The -o pensation Policy

    de!ines a consistent approach to re uneration. The purpose o! the policy “Appoint ent o!

    Senior )anagers3 is to ensure that Electrolu$ appoints the right people to achieve strategic

    objectives in line "ith 7roup policies. Training o! the policy has been conducted throughout the

    global %u an Resource co unity. -o pliance is !ollo"ed up annually. ,onDco pliant units

    are re&uested to have short and longDter action plans in place.

    E5terna' assuran$e

    This 7R( su ary report# "hich is included in the Annual Report# is revie"ed by the

    co pany>s auditors# Price5aterhouse -oopers.

    Third party assurance o! co pliance "ith (SO 9 BB9 is i ple ented annually at all certi!ied

    !acilities. (n addition# thirdDparty assurance o! co pliance "ith the -ode o! -onduct is

    conducted "ithin ris'Dde!ined regions. Electrolu$ operates B plants in Asia# Latin A erica and

    Eastern Europe. 9< o! these "ere audited during BB=# nine o! "hich e$ternally audited. (n

    total# ; -ode o! -onduct audits too' place a ong suppliers# si$ o! "hich "ere e$ternally

    audited.

    Trainin( an !onitorin(

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    (n order to integrate anage ent procedures throughout the 7roup# Electrolu$ runs training

    progra s covering (SO9 BB9# the -ode o! -onduct# sa!ety and hu an resource progra s.

    These are also supported by internal and third party per!or ance onitoring.

    En*iron!enta' .erfor!an$e

    7roup )anage ent has stipulated that an environ ental anage ent syste is to be

    i ple ented !or each business area>s entire operation. All anu!acturing units "ith at least CB

    e ployees are andated to be certi!ied according to (SO 9 BB9. (n BB=# J K o! all !actories

    "ere certi!ied. ,e"ly ac&uired units ust co plete the certi!ication process "ithin three years

    a!ter ac&uisition. Reducing energy use is a 7roup objective. Sustainability A!!airs is

    responsible !or sharing best practice as "ell as onitoring per!or ance groupD"ide. Reduction

    targets are i ple ented# ho"ever# pri arily through the Electrolu$ )anu!acturing Syste

    6E)S8# a global progra !or i ple entation o! e!!icient production. (n addition# the E)S is

    used !or onitoring and eli inating "aste and increasing sa!ety and &uality "ithin production

    processes.

    La or .ra$ti$es an 0u!an ri(0ts

    At yearDend# the A"arenessDLearningD4eedbac'DAssess ent 6AL4A8 tool "as deployed in all

    Electrolu$ business areas to easure ho" units have progressed relative to the -ode o!

    -onduct and to assess the status o! health and sa!ety# as "ell as related anage ent

    practices. Sustainability A!!airs provides business areas "ith !eedbac' and suggestions !or

    i prove ents.

    A 'ey priority is to ensure that groupD"ide policies are co unicated# "ith particular !ocus on

    the -ode o! Ethics and the -ode o! -onduct.

    Peo.'e *ision

    The Electrolu$ People vision is to have an innovative culture "ith diverse# outstanding

    e ployees that drive change and go beyond in delivering on the 7roup>s strategy and

    per!or ance objectives. %u an resource policies# leadership progra s and an internal

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    recruit ent tool help to realize the vision. Sustainability is included in induction progra s !or all

    ne" senior anagers.

    2ea't0 an safet,

    (ndividual business areas are responsible !or ensuring that health and sa!ety is e!!ectively

    anaged. Local units are responsible !or ta'ing action and reporting data in accordance "ith

    prevailing la"s.

    At Electrolu$ !actory !acilities# health and sa!ety is onitored through the Electrolu$

    )anu!acturing Syste 6E)S8. (n BB=# sa!etyDper!or ance goals "ere de!ined.

    So$iet,

    The Electrolu$ public policy agenda is pri arily coordinated "ith industry organizations such

    as the European Appliance (ndustry Association 6-E-EH8 and the A erican %o e Appliance

    )anu!acturers Association 6A%A)8.

    A public policy outco e currently supported by Electrolu$ in Europe is the creation o! ar'et

    !ra e"or's that pro ote purchases o! energyDe!!icient appliances.

    Electrolu$ observes neutrality "ith regard to political parties and candidates. ,either the

    Electrolu$ na e# nor any resources controlled by 7roup co panies ay be used to pro ote

    the interests o! political parties or candidates.

    7)8 Co e of Et0i$s

    The Electrolu$ 7roup -ode o! Ethics outlines both prescriptive and proscriptive ethical

    standards that re&uire strict adherence !ro all e ployees and *oard e bers o! the

    Electrolu$ 7roup# in all ar'ets and at all ti es.

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    The -ode !or alizes the principles by "hich the 7roup conducts its relations "ith e ployees#

    shareholders# business partners and others. Electrolu$ encourages suppliers# sales agents#

    consultants and other business partners to adopt these principles.

    T0e E'e$tro'u5 -rou. Co e of Et0i$s

    The Electrolu$ 7roup is co itted to conducting its business and pursuing its interests in a

    legal and ethical anner. The 7roup>s policy is to be a responsible corporate citizen. (llegal

    behavior or actions by Electrolu$ or any person associated "ith the 7roup threaten to

    under ine the 7roup>s reputation !or honesty and integrity# and "ill not be tolerated. Electrolu$

    believes its e$cellent reputation contributes to business success.

    (t is the responsibility o! e ployees and anage ent ali'e to ensure co pliance "ith this-ode o! Ethics. E ployees are encouraged and e$pected to report any incidents o! nonD

    co pliance to relevant internal o!!icers# "ith the assurance that there "ill be no retaliation or

    other negative conse&uences !or persons reporting in good !aith.

    S$o.e of A..'i$ation

    This -ode o! Ethics outlines both prescriptive and proscriptive ethical standards# "hich are to

    be strictly !ollo"ed by all e ployees# o!!icers and *oard e bers o! the Electrolu$ 7roup# inall ar'ets and at all ti es. This -ode o! Ethics !or alizes the principles by "hich the 7roup

    conducts its relations "ith e ployees# shareholders# business partners and other interests.

    Electrolu$ encourages suppliers# sales agents# consultants and other business partners to

    adopt these principles.

    Le(a' Co!.'ian$e

    As e bers o! a group "ith business activities in ore than CB countries around the "orld#

    7roup co panies are subject to a "ide range o! legal re&uire ents. All e ployees# o!!icers

    and *oard e bers in the Electrolu$ 7roup shall co ply in all their business activities "ith all

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    applicable la"s# rules and regulations. (n situations "here local or national la" does not

    provide ade&uate guidance# the 7roup applies its o"n policies and procedures. (n the event

    that local or national la" con!licts "ith the principles contained in this code# the la" shall

    prevail.

    Re'ations &it0 Business Partners an Custo!ers

    The Electrolu$ 7roup shall e$ercise !airness in all dealings "ith its business partners. The

    7roup shall not o!!er custo ers or potential custo ers# or any representatives o! such entities#

    any re"ards or bene!its in violation o! either applicable la"s or reasonable and generally

    accepted business practices. -usto ers shall be treated honestly and e&uitably# and in a

    anner that respects their independence.

    A$$ountin( an Re.ortin(

    All !inancial transactions by the Electrolu$ 7roup ust be reported in accordance "ith

    generally accepted accounting practices as set !orth in applicable Electrolu$ accounting

    policies# and as provided in local la"s and regulations. Accounting records ust sho" the

    nature o! all transactions in a correct and nonD isleading anner. The 7roup is co itted to

    ensuring transparency in its !inancial reporting. The 7roup has a policy o! !ull# !air and accurate

    disclosure to ensure that the ar'et receives ti ely# co prehensive and understandable

    in!or ation on an i partial basis. The Electrolu$ 7roup -ode o! Ethics 4ebruary 99# BB

    Page 6 8

    Conf'i$ts of Interest

    4or the 7roup to operate in a !air and open anner# it is i portant that every e ployee avoid

    any situation or interest "hich ight inter!ere "ith his or her judg ent regarding his or her

    responsibilities to the 7roup# other e ployees# custo ers# suppliers and other partners.

    A con!lict o! interest can arise# !or e$a ple# "here an e ployee or e ber o! his or her !a ily

    6a8 has a !inancial interest that could a!!ect such e ployee>s judg entI

    6b8 gains personal enrich ent through access to con!idential in!or ationI or

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    6c8 isuses his or her position in the 7roup in a "ay "hich results in personal gain.

    A con!lict o! interest can also arise "hen an e ployee# or a e ber o! his or her !a ily# has a

    personal interest# direct or indirect# in any supplier or custo er o! the 7roup. (! an e ployee

    believes he or she ay have a direct or indirect con!lict o! interest# he or she ust disclosesuch potential con!lict to anage ent. (! appropriate# anage ent shall revie" the atter in

    conjunction "ith 7roup Legal A!!airs.

    Po'iti$a' In*o'*e!ent

    The Electrolu$ 7roup observes neutrality "ith regard to political parties and candidates.

    ,either the Electrolu$ na e# nor any resources controlled by any 7roup co panies# shall be

    used to pro ote the interests o! political parties or candidates.

    En*iron!enta' Prote$tion

    The Electrolu$ 7roup strives to ensure that its products# services and production contribute to

    sustainable develop ent. To this end# product design ai s to reduce adverse environ ental

    i pact throughout the product li!e cycle# "hile resource and energy consu ption# "aste and

    pollution are regularly onitored !or i prove ent. The 7roup ta'es a proactive approach

    regarding environ ental legislation# and encourages suppliers to adopt the sa eenviron ental principles as those pursued by Electrolu$.

    or%.'a$e Pra$ti$es

    All Electrolu$ 7roup activities ust be conducted "ith respect !or hu an rights# e ployee

    health and sa!ety# and the "ellDbeing o! local co unities in "hich the 7roup operates. ,o

    7roup operating unit or e ployee shall tolerate underage or bonded laborI cultural# ethnic or

    gender discri inationI or physical# psychological# se$ual or verbal abuse. 5ages shall e&ual or e$ceed levels speci!ied by applicable local la"# and all e ployees are !ree to e$ercise the right

    to !or # join or re!rain !ro joining labor unions or other organizations devoted to collective

    bargaining.

    Res.onsi i'it, of Mana(ers an E!.'o,ees

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    Electrolu$ 7roup anagers are responsible !or co unication o! the letter and intent o! this

    -ode o! Ethics "ithin their organizations# and !or encouraging e ployees to reveal behavior

    that ay be in con!lict "ith these principles. Reports o! violations o! this -ode o! Ethics ay be

    sub itted anony ously and con!identially to the chair an o! the Electrolu$ Audit -o ittee.

    There shall be no retaliation or other negative conse&uences !or persons reporting in good

    !aith. 4ailure to co ply "ith the provisions o! this -ode o! Ethics can result in disciplinary

    action. This -ode o! Ethics has been adopted by the Electrolu$ *oard o! Hirectors and can

    only be a ended or "aived by the *oard. A end ents or "aivers 6to the e$tent they apply to

    our -hie! E$ecutive O!!icer and?or our -hie! Ad inistrative O!!icer8 shall be disclosed

    i ediately.

    7)= or%.'a$e Co e of Con u$t

    T0e E'e$tro'u5 -rou. or%.'a$e Co e of Con u$t

    Electrolu$ has a long tradition o! providing sa!e and healthy "or'ing conditions# opportunities

    !or education and health care# and care!ul accounting o! environ ental i pacts.

    An i portant co ponent in these e!!orts is the Electrolu$ 5or'place -ode o! -onduct# "hich

    "as adopted by 7roup )anage ent in early BB . The -ode de!ines ini u acceptable

    "or' standards !or all people involved in the anu!acture and sale o! 7roup products D in all

    countries# business sectors and occupations. (t is based on internationally recognized treaties

    and agree ents# such as the core conventions o! the (nternational Labor Organization and the

    OE-H 7uidelines !or )ultinational Enterprises.

    The -ode covers@

    • child labor

    • !orced labor44

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    • health and sa!ety

    • nonDdiscri ination

    • harass ent and abuse

    "or'ing hours• co pensation

    • !reedo o! association

    • environ ental co pliance

    The -ode o! -onduct is applicable at all Electrolu$ locations and co pliance is re&uired o!

    suppliers. To !acilitate and support the introduction and onitoring o! the -ode o! -onduct# the

    7roup has developed AL4A# an electronic co unication tool designed to support learning on

    the -ode re&uire ents# collecting e$e plary and best practices and assessing the

    per!or ance o! operating units "ith regard to the -ode.

    or%.'a$e re uire!ents

    This -ode o! -onduct is applicable to all locations and units "ithin the Electrolu$ 7roup# and

    co pliance is re&uired o! our suppliers. Electrolu$ units are !ree to introduce and en!orce

    stricter standards than re&uired in this -ode o! -onduct.

    -enera' re uire!ents

    a) La&s an re(u'ations

    All Electrolu$ 7roup units# suppliers and subcontractors shall operate in !ull co pliance "ith

    relevant la"s and regulations applicable to their operations and e ploy ent in the countries in"hich they operate. This is the ini u re&uire ent in all sections o! this -ode o! -onduct.

    ) Su..'iers an su $ontra$tors

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    Suppliers shall agree to co ply "ith this -ode o! -onduct. (! suppliers use subcontractors !or

    the production o! Electrolu$ group products# it is the responsibility o! the supplier to ensure that

    the subcontractor co plies "ith the re&uire ents in this -ode o! -onduct. On re&uest# the

    supplier shall be able to in!or Electrolu$ "hich subcontractors they use.

    S.e$ifi$ re uire!ents

    a) C0i' 'a or

    -hild labor is not tolerated in any !or . nless local la" stipulates a higher age li it# no person

    younger than the age !or co pleting co pulsory education or younger than 9C 6or 9 "hereper itted by (LO convention ,o. 9s social situation.

    ) For$e 'a or

    4orced or involuntary labor is not tolerated in any !or . This includes prison# indentured and

    bonded labor# and other !or s o! "or'ing against one>s o"n "ill or choice

    $) 2ea't0 / safet,

    All e ployees shall be provided "ith a sa!e and healthy "or'ing environ ent and# "hen

    applicable# sa!e and healthy residential !acilities# "ith applicable local la" as a ini u . The

    e ployer should ta'e appropriate action to prevent "or'place accidents or illnesses.

    ) Non is$ri!ination

    Electrolu$ 7roup recognizes and respects cultural di!!erences. ,evertheless# all e ployees

    shall be treated strictly according to his or her abilities and &uali!ications in any e ploy ent

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    decisions# including but not li ited to hiring# advance ent# co pensation# bene!its# training#

    layo!!s and ter ination.

    e) 2arass!ent an a use

    ,o e ployee shall be subject to corporal punish ent or to physical# se$ual# psychological or

    verbal harass ent or abuse. Earned "ages shall not be deducted as a !ine or penalty under

    any disciplinary practice unless regulated under a collective bargaining agree ent or

    recognized under la"s.

    f) or%in( 0ours

    Electrolu$ recognizes the need !or a healthy balance bet"een "or' and !ree ti e !or alle ployees. nless national regulations re&uire a lesser a$i u hours o! "or'# and e$cept

    under e$traordinary business circu stances# e ployees shall not# on a regularly scheduled

    basis# be re&uired to "or' a standard "or' "ee' o! ore than = hours per "ee' or a total

    "or' "ee' o! ore than ;B hours 6including overti e8. E$cept in e$traordinary business

    circu stances# all "or'ers shall be entitled to at least one day o!! in every sevenDday period.

    () Co!.ensation

    5ages# including overti e and bene!its# shall e&ual or e$ceed the level re&uired by applicable

    la".

    0) Free o! of asso$iation / ri(0t to $o''e$ti*e ar(ainin(

    All e ployees are !ree to e$ercise their legal rights to !or # join# or re!rain !ro joining

    organizations representing their interests as e ployees. ,o e ployee should be subject to

    inti idation or harass ent in his or her peace!ul e$ercise o! these rights. The e ployer shallalso respect the e ployees> right to collectively bargain.

    i) En*iron!enta' $o!.'ian$e

    The Electrolu$ 7roup>s Environ ental Policy and Position State ents are valid !or all

    Electrolu$ 7roup units. Suppliers and their subcontractors are e$pected to co ply "ith the

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    re&uire ents in the position state ent “Restricted )aterials List3 in addition to local la"# and

    are encouraged to !ollo" the Electrolu$ 7roup Environ ental Policy.

    Monitorin( an $o!.'ian$e

    )anage ent is responsible !or i ple enting and in!or ing e ployees o! their rights# duties

    and responsibilities under this -ode o! -onduct. )anage ent is also responsible !or

    aintaining ade&uate docu entation to de onstrate its and its suppliers> co pliance. As a

    condition o! doing business "ith the Electrolu$ 7roup# suppliers ust authorize Electrolu$ and

    its designated agents 6including third parties8 to per!or audits# including con!idential

    e ployee intervie"s.

    7)? Arti$'es of Asso$iation

    ARTICLES OF ASSOCIATION OF AKTIEBOLA-ET ELECTROLUX

    6-orporate (denti!ication ,o. CC;BBJD 9G=8 as "orded !ollo"ing the a end ents registered by

    the S"edish -o panies Registration O!!ice on April 9G# BB=.

    Arti$'e 9The na e o! the -o pany is A'tiebolaget Electrolu$. The -o pany is a public co pany

    6publ8.

    Arti$'e 6

    The registered o!!ice o! the *oard o! Hirectors shall be in Stoc'hol .

    Arti$'e 7

    The object o! the -o pany>s business is to carry on trade# pri arily in capital householdgoods# to anu!acture achinery and e&uip ent# to ac&uire and anage shares# and to carry

    on other business activities co patible there"ith.

    Arti$'e 8

    The share capital o! the -o pany shall be not less than SE1 seven hundred and !i!ty illion

    6SE1 GCB#BBB#BBB8 and not ore than SE1 three billion 6SE1

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    Arti$'e =

    The nu ber o! shares shall be not less than pre!erential rights.

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    (! the share capital is increased by "ay o! a bonus issue# ne" shares o! each series shall be

    issued in proportion to the previous nu ber o! shares o! each series. Previous shares o! a

    given series shall thereby entitle the holder to receive ne" shares o! the sa e series. This

    shall not constitute any restriction in the possibility to issue ne" shares o! a ne" series by "ay

    o! a bonus issue# !ollo"ing the necessary a end ents to the articles o! association.

    O"ners o! series A shares shall be entitled to re&uest conversion o! series A shares to series *

    shares. Such re&uest !or conversion# "hich shall be ade in "riting and speci!y the nu ber o!

    shares to be converted# shall be ade to the -o pany. The -o pany shall "ithout delay

    noti!y the conversion to the S"edish -o panies Registration O!!ice !or registration. The

    conversion is e!!ected once the registration is co pleted and it has been noted in the -entral

    Securities Hepository Register.

    Arti$'e ?

    The *oard o! Hirectors o! the -o pany shall consist o! not less than !ive and not ore than

    !i!teen e bers "ith not ore than ten deputy e bers.

    Arti$'e @

    4or the audit o! the -o pany# one authorized accounting !ir or t"o auditors "ith t"o deputy

    auditors shall be appointed at the Annual 7eneral )eeting.

    The *oard o! Hirectors is authorized to appoint one or several special auditors to audit such

    state ents or plans prepared by the *oard o! Hirectors in accordance "ith the -o panies Act

    6 BBC@CC98 in relation to such an issue o! shares# "arrants or convertibles "ith provisions on

    nonDcash consideration or that subscription shall be ade against pay ent through setDo!! o!

    clai s or other provisions# trans!er o! o"n shares against nonDcash consideration# reduction o!

    the share capital or the statutory reserve# erger or division o! li ited co panies.

    Arti$'e :

    The calendar year shall be the -o pany>s !inancial year.

    Arti$'e ;

    A notice convening a 7eneral )eeting shall be published in the S"edish O!!icial 7azette#

    Svens'a Hagbladet and Hagens ,yheter.

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    Arti$'e 9<

    (n order to participate in a 7eneral )eeting# a shareholder shall noti!y the -o pany not later

    than the day stated in the notice convening the eeting be!ore p. .# stating the nu ber o!

    assistants. This day ay not be a Sunday# other public holiday# Saturday# )idsu er Eve#

    -hrist as Eve or ,e" 0ear>s Eve# and ay not !all earlier than the !i!th "ee'day be!ore the

    eeting.

    Arti$'e 99

    The !ollo"ing atters shall be dealt "ith at the Annual 7eneral )eeting@

    election o! chair an at the eetingI

    preparation and approval o! the voting listI

    approval o! the agendaI election o! t"o inutesDchec'ersI

    &uestion as to "hether the eeting has been properly convenedI

    presentation o! the annual report and the audit report as "ell as the consolidated accounts

    and the group audit reportI

    resolutions on

    a8 the adoption o! the pro!it and loss account and the balance sheet as "ell as the

    consolidated pro!it and loss account and the consolidated balance sheet#

    b8 the discharge o! liability o! the directors o! the *oard and the )anaging Hirector#

    c8 dispositions in respect o! the -o pany>s pro!it or loss in accordance "ith the adopted

    balance sheetI

    resolution on the nu ber o! directors and deputy directorsI

    resolution on the !ees !or the *oard o! Hirectors and# i! applicable# the auditor or the auditorsI

    election o! the *oard o! Hirectors and# i! applicable# auditor or auditors and deputy auditorsI

    other atters to be dealt "ith at the 7eneral )eeting in accordance "ith the S"edish

    -o panies Act.

    Arti$'e 96

    The -o pany>s shares shall be registered in a -entral Securities Hepository Register under

    the 4inancial (nstru ents Act 6S"@ lagen 69JJ=@9 GJ8 o 'onto!Yring av !inansiella

    instru ent8.

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    7)@ En*iron!enta' I!.a$ts

    *ased on a li!e cycle approach# "e 'no" that the greatest potential !or Electrolu$ to contribute

    to sustainability lies in i proving product e!!iciency during use. *ut our "or' does not stop

    there.

    Our goal is to a$i ize the use o! purchased aterial and co ponents. This not only reduces

    costs# but also reduces "aste.

    5e are stepping up e!!orts to i prove energy use "ithin our o"n operations# thereby saving

    easurable -O e issions and operational costs. Electrolu$ has set a target to cut energy use

    by 9CK groupD"ide by yearDend BBJ# co pared to BBC energy consu ption.

    Operational environ ental concerns include@

    • Energy and "ater e!!iciencyI• Reducing !actory e issionsI

    • Reducing "asteI

    • TransportationI

    • %andling hazardous aterials# andI

    • Hesigning products "ith sound aterial use# high levels o! environ ental per!or ance and

    recyclability.

    7): So$ia' Res.onsi i'it,

    The role o! business in society is continually evolving. Electrolu$ is in the process o!

    i ple enting a series o! initiatives to eet sta'eholder e$pectations.

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    Our pri ary socialDrelated issues include building a robust and transparent corporate

    governance syste # health and sa!ety conditions in anu!acturing and the supply chain#

    i proving &uality o! li!e through our products and guarding consu er health and sa!ety. Our

    co unity involve ent initiatives are pri arily conducted on the local level to serve local

    needs.

    Our people put a !ace on our na e D !ind out ho" "e strive to create an environ ent "here

    our talent can thrive.

    A"areness D Learning D 4eedbac' D Assess ent 6AL4A8 is the tool "e use to anage our

    -ode o! -onduct# and in part# health and sa!ety in our organization.

    (! you "ish ore detailed in!or ation on our approach to socialDrelated issues# clic' on the

    subject atter listed under related pages at the right hand side o! the screen.

    7); Res.onsi 'e Sour$in(

    ,o atter "here our suppliers are located# "e e$pect co pliance to the Electrolu$ -ode o!

    -onduct and Environ ental Policy. (n !act# both re&uire ents are an integrated part o! our

    purchasing policy.

    (nsisting on high ethical and sustainable standards "ithin our supply chain is a central

    co ponent o! our purchasing policy. Our responsible sourcing progra is ho" "e ensure

    co pliance to the Electrolu$ 5or'place -ode o! -onduct and Environ ental Policy. The

    Supplier )anage ent Syste 6S)S8# a "ebDbased resource o! all Electrolu$ re&uire ents#

    policies and directives on its suppliers# !urther connects the purchasing process "ith these

    policies.

    Targeted suppliers are evaluated based on a ris' assess ent that ta'es into account !our

    areas o! ris'@

    98 7eographical location

    8 E$tent o! business "ith supplier

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    can o!!er solutions "ith European or global coverage. Our "arehousing and distribution

    structure is (SO JBBB certi!ied.

    8 Our 2istor,

    Starting out "ith a single vacuu cleaner# a!ter =B years o! innovations and ac&uisitions# The

    Electrolu$ 7roup today is a global leader in ho e appliances and appliances !or pro!essional

    use.

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    beco es the agent !or Lu$ in 7er any# nited 1ingdo and 4rance.

    %o e sales begin in S"eden. The sales en# "ho pull the heavy achines through the streets

    on handDcarts# ust arrange a de onstration ti e "hen the house"i!e can pro ise that herhusband?bread"inner "ill be ho e to approve the invest ent.

    9;9=

    A$el 5ennerD7ren sets up the sales co pany Svens'a Ele'tron 6later

    4inans A* Svetro8. The ethod o! ho e de onstration and hire purchasebeco es increasingly "ellDestablished and proves a great success.

    9;9@

    On October

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    9;9;

    On August 9# an agree ent is reached bet"een A* Lu$ and Svens'a Ele'tron A* 6in "hich

    5ennerD7ren is the do inating o"ner8 giving Ele'tron the sole sales rights to A* Lu$ vacuu

    cleaners. The agree ent# "hich is valid through 9J J# obligates Ele'tron to

    buy its vacuu cleaners !ro Lu$ and sho" Lu$ the anu!acturer on all the

    vacuu cleaners.

    At the Annual 7eneral )eeting on August J# Ele'tro e'anis'a A* 6"hollyo"ned by 5ennerD7renDdo inated Ele'tron8 changes its na e to A*

    Electrolu$. The ne" na e is a co bination o! Ele'tro e'anis'a and Lu$.

    9;69

    )odel / is launched. (t is regarded as the !irst step to"ards an easy to use vacuu cleaner !or

    ordinary ho es. Pay e$tra close attention to the runners D an invention by )r 5ennerD7ren

    hi sel!. They "ere in use on Electrolu$ achines "ell in to the 9J;BUs.

    9;66

    S"edish engineering students# *altzar von Platen and -arl )unters# !ro

    the Royal (nstitute o! Technology in Stoc'hol # present a sensational

    invention D a achine that produces cold through heat using a ne" and

    brilliant application o! the absorption process. The achine can be driven

    by electricity# gas or 'erosene.

    9;67

    The production o! re!rigerators based on PlatenD)unterUs invention begins at a ne"ly !or ed

    co pany# A* Arctic.57

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    9;6=

    Electrolu$ purchases Arctic and launches the !irst absorption re!rigerator#

    the UUHD!ridgeUU on the "orld ar'et. 4or any people UUthis "onder!ul bo$UU

    solves the proble o! storing !resh !ood at ho e.

    9;6?

    The !irst plant !or the production o! vacuu cleaners outside S"eden is

    opened in *erlin# Te pelho!. A$el 5ennerD7ren ac&uires /olta !ro

    S'andinavis'a *an'en. A$el 5ennerD7ren beco es chair an o! the board.

    9;6@

    Electrolu$ builds vacuu cleaner plants in Luton# England and -ourbevoie# 4rance. These

    plants are eventually e&uipped !or the production o! re!rigerators. Production begins in a

    nu ber o! countries all over the "orld.

    9;6:

    The share capital in Electrolu$ is increased tenD!old !ro si$ illion S"edish 'ronor to ;B

    illion. The turnover at !ive plants# so e t"enty subsidiaries and CB o!!ices throughout the

    "orld is SE1 GB illion.

    The 7roup is consolidated and introduced on the London Stoc' E$change 69J

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    9;7<

    The !irst builtDin re!rigerator is launched# a co pact product !or the 'itchenette in the s all#odern apart ents o! the ti e. %arry 7 4aul'ner is appointed president.

    9;79

    /acuu cleaner production begins in Old 7reen"ich# -onnecticut# SA. The !irst airDcooled

    re!rigerator is produced. Electrolu$ presents L9# the !irst airDcold re!rigerator.

    9;78

    Electrolu$ ac&uires /olta !ro A$el 5ennerD7ren. The 7roup no" has an alternative to the

    ho e sale o! vacuu cleaners and thereby greater ar'et coverage.

    9;7?

    Production o! vacuu cleaners begins in Australia.

    9;7:

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    Strea ed products are odern. O! the vacuu cleaners o! this decade# the

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    o"ns the producer Archi edes 6both co panies "ere sold to )onar'D-rescent in 9J;C8.

    9;8:

    There is a great de and !or s all electrical otors. ntil no"# Electrolu$ has produced the

    at Lilla Essingen alongside vacuu cleaners. Production no" oves to a ne" plant in

    /Vstervi'.

    (n 7er any# operations begin again a!ter the "ar. Re!rigerators are produced in *erlin and

    vacuu cleaners in 5ilhel sha!en.

    Sigurd ,aucho!! beco es -hair an o! the *oard.

    9;=<

    Electrolu$ begins producing vacuu cleaners and !loor polishers in SZo Paolo# *razil.

    9;=9

    The !irst household "ashing achine is introduced. Production o! steel shelving oves !ro

    )otala to SV!!le# the !oundations o! "hat "ill later beco e Electrolu$ -onstructor. /acuu

    cleaner production begins in Oslo# ,or"ay.

    Elon /. E' an is appointed president.

    9;=7

    The production o! "ashing achines is trans!erred !ro 7othenburg to

    /Vstervi'

    61

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    .

    9;==

    The production o! !loor polishers and re!rigerators begins in *uenos Aires#

    Argentina. Electrolu$ shares are listed on the 7eneva Stoc' E$change.

    9;=?

    The !irst chest !reezer is launchedDbig ne"s in !ood storage. A$el 5ennerD7ren sells his

    Electrolu$ shares to the 5allenberg 7roup. 7roup sales pass the hal! billion 'ronor ar'.

    9;=@

    The spelling o! the 7roupUs na e is changed throughout the "orld !ro Ele'trolu$ to

    Electrolu$.

    9;=:

    The 7roup success!ully e$ports caravan re!rigerators to the SA D but the

    big rush ta'es place in 9J;Bs.

    62

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    9;=;

    The !irst dish"asher designed by Electrolu$ is a benchtop odel# the e$tre ely popular UUround jar.UU The !irst co bined !ridge?!reezer is produced in the to"n o! )otala# S"eden.

    9;?6

    Ele'tro%elios is ac&uired !or SE1

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    9;?=

    The 7roupUs turnover passes the billion 'ronor ar'. The long econo ic boo continues !or

    the re ainder o! the year. A decision is ade to build a coo'er plant in )otala. The sale o!

    absorption re!rigerators roc'ets.

    9;?@

    %ans 5erthWn beco es president. The restructuring o! the divided 5estern European "hiteD

    goods industry begins.

    Electrolu$ ta'es the initiative on changes in Scandinavia. The co pany purchases ,or"egian

    Ele'tra 6coo'ers8# Hanish Atlas 6re!rigerators8 !ollo"ed by 4innish Slev 6coo'ers# sauna units8./acuu cleaner production oves !ro Stoc'hol to /Vstervi'.

    9;?:

    The inority interest 6

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    9;@9

    The co ercial cleaning service is established as a result o! ne" co pany ac&uisitions. A

    !aceDli!t !or "hite goods ta'es place. There is a trend to"ards ne" colors. -aravan

    re!rigerators 6absorption8 are boo ing on the S ar'et.

    9;@7

    The o!!ice achinery co pany 4acit is ac&uired D a purchase outside the principal business

    sphere o! Electrolu$. The deal brings "ith it the production o! 'itchen and bathroo cabinets

    6*allingslYv8.

    The ups"ing !or the absorption re!rigerator techni&ue accelerates. The 7roup purchasesanu!acturers in Lu$e bourg and 7er any 61re!t# Siegas8 to eet the de and on the

    European ar'et.

    9;@8

    (t has long been clear that a po"er!ul !oothold in the S household

    appliance ar'et is essential. The vacuu cleaner producer , E D ,ational

    nion Electric?Eure'a D is ac&uired 6today the Eure'a -o pany8. This deala'es Electrolu$ the "orldUs nu ber one producer o! vacuu cleaners. (t

    also boosts the 7roupUs air conditioning technology research and 'no"Dho"

    resources.

    5hite goods are ar'eted under the brand na es o! Enviro ental coo'er de Lu$e# 4uture

    Line and Superstar Electronic.

    The co it ent to nature conservation products# vacuu syste s !or the transport andcleaning o! "aste "ater continues. The OR5A1 "aste co pressor is launched.

    9;@=65

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    A nu ber o! s all ac&uisitions in sectors such as laundryDservice# aterials handling and

    agricultural achinery ta'e place.

    9;@?

    Electrolu$ oves into the 4rench ar'et. The "hiteDgoods anu!acturer Arthur )artin and the

    vacuu cleaner co pany Tornado are ac&uired. These deals include ,estor )artin o! *elgiu

    and )enalu$ o! S"itzerland. The purchase o! Tornado also includes a subsidiary in %olland.

    The ac&uisition o! vacuu cleaner co panies in the SA and 4rance strengthens the 7roupUs

    position in the !loor care ar'et.

    9;@:

    The Electrolu$ S"edish household appliance sector is strengthened by the

    ac&uisition o! %us&varna. The deal also brings an entirely ne" addition to

    the product range D chainsa"s. This D in turn D initiates ne" purchases in the

    sa e industry# Partner in the sa e year and +onsered and Pioneer in 9JGJ.

    The "hiteDgoods co pany Ther a o! S"itzerland is ac&uired.

    9;@;

    Electrolu$ enters the S "hite goods ar'et through the ac&uisition o! Tappan# in )ans!ield#

    Ohio# a anu!acturer o! household appliances and coo'ers.

    9;:<

    Electrolu$ a'es an i portant ac&uisition. The etal conglo erate 7rVnges is purchased6 ines# steel "or's# alu inu and copper# vehicle sa!ety belts8 !or SE1 G C illion. The

    7roupUs total turnover is al ost SE1 < billion# an increase o! C9K co pared "ith the

    preceding year.

    9;:9

    66

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    /acuu cleaner capacity is e$tended still !urther through the ac&uisition o! the 4rench

    co pany# ParisDRh[ne# and the 7er an co pany# Progress.

    9;:8

    The ac&uisition o! the (talian co pany anussi 6!ounded 9J9;8 including its subsidiaries in

    Spain# a'es Electrolu$ the un&uestioned leader in the European ar'et !or household

    appliances.

    The anussi purchase also a'es the 7roup nu ber one in !ood service e&uip ent. Sales

    e$pansion in the 4ar East including Oceania@ SE1 billion.

    9;:=

    The "hite goods sector range o! "ashing achines and tu ble driers# and air conditioning is

    e$tended through the purchase o! an'er in 7er any and HuoDTher in the SA.

    9;:?

    The third largest "hite goods co pany in the SA# 5hite -onsolidated (nc.# is ac&uired "ith

    brands such as 4rigidaire# 7ibson# 1elvinator and 5hite 5estinghouse.

    The Outdoor Products business area e$pands !ollo"ing ne" ac&uisitions including the S

    co pany# Poulan?5eed Eater. The etal recycling co pany# 7otthard ,ilson# is purchased.

    The 7roupUs total annual sales are SE1 C< billion.

    9;:@

    Electrolu$ purchases the !irst "hite goods division o! the *ritish co pany# ThornDE)(# "ithbrands such as Tricity# Stott *enha and Par'inson -o"an. 5hite goods are also

    strengthened by the purchase o! -orbWro and Ho ar# SpainUs leading co panies in this sector.

    9;::

    67

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    The outdoor products business is rein!orced through the purchase o! A erican 0ard Products

    60ardpro8. The Spanish ar'et gro"s in i portance. The re!rigerator co pressor producer

    nidad %er Wtica is ac&uired. Sa!ety belt operations are e$panded in Europe.

    9;:;

    The 7roupUs leading position in Europe is rein!orced by the ac&uisition o! the 7er an *uderus

    7roupUs anu!acturing operations o! "hite goods and !ood service e&uip ent# including

    industrial "ashing achines.

    An agree ent is signed "ith Sharp -orporation on the sale o! Electrolu$ "hite goods on the

    +apanese ar'et. (ron ore ining "ith the La co co pany# Liberia 6previously o"ned by

    7rVnges8 ceases. The 7roup "inds up its operation in the sterilization and disin!ection sectors.

    9;;<

    Outdoor products e$tends its range by ac&uiring the S co pany# Allegretti2 -o.# "hich anu!actures products such as batteryDdriven garden tools.

    9;;9

    The %ungarian "hiteDgoods co pany Lehel is ac&uired. The UULo"DEnergy Re!rigeratorUU islaunched. (t halves energy consu ption !or the user. Robotic vacuu cleaners !ro the S

    co pany# 1ent# !or co ercial use in hospitals# airports# etc.# are introduced on the S

    ar'et. Electrolu$ sells ost o! the co ercial service business area.

    68

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    %ans 5erthWn resigns as -hair an o! the *oard. The ne" chair an and -EO@ Anders

    Scharp. Lei! +ohansson is appointed president.

    9;;6

    Electrolu$ buys 9BK o! AE7Us household appliances division "ith an option on a !urther 9BK.

    The 7roup publishes its environ ental policy. 4i!tyD!i!ty joint venture "ith Rau!oss Plastal

    -o ponents.

    9;;7

    Totally -4-D!ree re!rigerators are launched. 7otthard ,ilson succeeds in co pletely recycling

    a re!rigerator in a closed syste . Ac&uisition o! !urther 9BK o! AE7Us appliances division ta'esplace# and opening o! negotiations to ta'e over re aining shares. 7roup sales e$ceed SE1

    9BB billion.

    9;;8

    The Electrolu$ 7roup celebrates its GCth anniversary.

    9;;?

    Electrolu$ strengthens its position on the South A erican ar'et by ac&uiring the secondD

    largest "hite goods anu!acturer in *razil# Re!ripar# "hich later beco es Electrolu$ do *rasil.

    9;;@

    The 7roup begins a t"oDyear restructuring progra "ith the purpose o! i proving pro!itability.

    Strea lining o! 7ro