Owner’s Manual

Elite XS

ENGLISH

3 & 4 Wheel

30 Iss 4

26 Iss 4

How to use this manual

We at Sunrise Medical want you to get the best out of yourSterling Elite XS. This Owner’s Manual will familiarise you with the Scoota

and its features. It contains guidance on everyday usage and generalcare in addition to information on the high quality standards which we

adhere to and details about the warranty.

Your Scoota will reach you in excellent condition having been personallyinspected before leaving our premises. By following the guidelines for

maintenance on page 21 your Scoota will maintain its first class conditionand give you years of complete reliability and satisfaction.

Elite XS

27Iss 4

Introduction page 1

Guarantee page 2

Features page 3

Safety warning and user guidance page 4 - 8

Adjustments to your Scoota page 8

Tiller control functions page 9 - 10

Operating your Scoota page 11 - 13

Guidance for safe operation and use page 14 - 15

Programmable Controller page 16

Batteries and charging page 17 - 20

Routine maintenance page 21

Service history page 22

Contents

1Iss 4

Thank you for choosing a Sunrise Medical Sterling Elite XS.

Before using your Scoota please read this manual carefully. It will provide you with all theinformation you will require however, if you have any queries about the use, maintenance orsafety of your Scoota please contact your local Sunrise Medical Service Agent. If you have

any other questions please write to the address below.

This Scoota is designed for comfort, safety and durability and has been exhaustivelyresearched and tested by our experts.

The Elite XS Scoota is classified as a category C vehicle under the European wheelchairstandard EN 12184.

It is intended for the use of people of all ages who may have difficulty walking distances orfor periods of time. It is ideal for indoor and outdoor use and suitable for users up to 150kgin weight (330 lbs). Weights can cause performance variation. Maximum user weight tested

using 150kg test dummy.

The scoota is designed to be driven on pavements and roads but should not be driventhrough mud, water or snow which is deeper than 50mm.

It has been manufactured to comply with the requirements of the KBOH R06/SBV/SBRP57, Medical Device Directive 93/42/EEC, the radio interference requirements

of EEC Directive 89/336/EEC and the battery charger requirements of EECDirective 73/23/EEC and 89/336/EEC. Electro Magnetic fields, such as thoseemitted by shop alarms may be disturbed by use of the Scoota. The function ofthe scoota as well may be disturbed by Electro Magnetic fields emmitted by shop alarms.

Sunrise Medical is dedicated to providing products of exacting quality which conform fullyand reliably to the requirements of their intended use. We are BS/EN ISO 9001 accredited

which is the internationally recognised standard for quality management systems. Thisapproval ensures we provide quality in all areas of our business from development through

to final delivery. Should you require any further assistance then please contact your localdealer.

CUSTOMER SERVICESSUNRISE MEDICAL LIMITEDSUNRISE BUSINESS PARKHIGH STREET WOLLASTONWEST MIDLANDS DY8 4PS

ENGLAND

International Telephone +44 1384 44 66 88 Fax +44 1384 44 66 99

E-Mail: sunmail@sunmed.co.uk

Introduction

2 Iss 4

Guarantee

Please remember to fill in and post the guarantee registration card enclosed with this manual. SunriseMedical Limited recommend that you do not undertake maintenance tasks other than those explained inthis manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical tocarry out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.

Your guaranteeThe guarantee form is supplied with this manual,please fill in the relevant details to register andactivate your warranty.THIS IN NO WAY AFFECTS YOUR STATUTORYRIGHTS.

Warranty conditions1 The repair or replacement will be carried out by an

authorised Sunrise Medical Dealer/Service Agent.2 To apply the warranty conditions should your

Scoota require attention under thesearrangements, notify the designated SunriseMedical Service Agent immediately giving fullinformation about the nature of the difficulty.Should you be operating the Scoota away from thelocality of the designated Sunrise Medical ServiceAgent work under the “Warranty Conditions” will becarried out by any other service agent designatedby the manufacturer.

3 Should any part of the Scoota require repair orreplacement as a result of a specific manufacturingor material defect within two years from thedate on which the possession of the Scoota wastransferred to the original purchaser, and subjectto it remaining within that ownership, the part orparts will be repaired or replaced completely freeof charge if returned to the authorised Service Agent.Note: This guarantee is not transferable.

4 Any repaired or replaced part will benefit fromthese arrangements for the balance of thewarranty period applicable to the Scoota.

5 Parts replaced after the original warranty hasexpired are covered for a further three months.

6 Items of a consumable nature will not generallybe covered during the normal warranty periodunless such items have clearly suffered unduewear as a direct result of an originalmanufacturing defect. These items includeamongst others upholstery, tyres, inner tubes,batteries and other similar parts.

7 The above warranty conditions apply to all ,Scootaparts, for models purchased at full retail price.

8 Under normal circumstances, no responsibility willbe accepted where the Scoota has required repairor replacement as a direct result of:-(i) The Scoota or part not having been maintained

in accordance with the manufacturer’srecommendations, where such exist. Or failingto use only the specified original equipment parts.

(ii) The Scoota or part having been damaged byneglect, accident or improper use.

(iii) The Scoota or part having been altered fromthe manufacturer’s specifications, or repairshaving been attempted prior to the ServiceAgent being notified.

Please keep a note of your local Service Agent’saddress and telephone number in the spaceprovided. In the event of a breakdown, contactthem and try to give all relevant details so they canhelp you quickly.

The Scoota shown and described in this manual maynot be exactly the same in every detail as your ownmodel. However, all instructions are still entirelyrelevant, irrespective of detail differences.The manufacturer reserves the right to alter withoutnotice any weights, measurements, or other technicaldata shown in this manual. All figures,measurements, and capacities shown in this manualare approximate, and do not constitute specifications

Your local service agent:

Your local service agent:

Sunrise Medical LimitedHigh Street, Wollaston, West Midlands DY8 4PS England

Tel 01384 44 66 88 Fax 01384 44 66 99E-mail: sunmail@sunmed.co.uk

www.sunrisemedical.co.uk

3Iss 4

Tyres(Page 7)

Batteries and Charging(Pages 17 - 20)

Flip uparmrests(Page 8)

Seating(Page 8)

FreewheelLever(Page 11)

Seat SwivelLever(Page 8)

Bumper

Tilleradjustment(Page 9)

Control fasciaPanel

(Pages 9 - 10)

ControlLevers

(Page 9)

Features

Fig. 1

EmergencySecondary BrakingSystem Handbrake

(Page 13)

4 Iss 4

Safety warning and user guidanceGetting on your Elite scoota

1. Ensure that the key is turned to the off position.2. Stand at the side of the scoota.3. Pull the seat rotate lever upwards and rotate the seat until it faces

you (Photo 1).4. Make sure that the seat is locked securely into position.5. Position yourself comfortably in the seat (Photo 2).6. Pull the seat rotate lever upwards and rotate the seat until facing

forward (Photo 3).7. Make sure that the seat is locked securely into position.8. Ensure that your feet are placed firmly on the floorboard of the

scoota (Photo 4).

Getting off your Elite scoota1. Bring your Elite scoota to a complete stop.2. Make sure that the key is turned to the off position (Photo 4).3. Pull the seat rotate lever upwards and rotate the seat until you are

facing the side of the scoota (Photo 5)4. Make sure that the seat is locked securely into position (Photo 2).5. Carefully get out of the seat and stand by the side of your scoota

(Photo 6).6. You may leave the seat in this position or return it to facing forward.

Photo 1 Photo 2 Photo 3

Photo 4 Photo 5 Photo 6

5Iss 4

Safety warning and user guidanceGeneral safety warnings

Safety is important with any vehicle that ispower driven. Below are some essentialtips to safeguard your use. These are notconclusive and should be read inconjunction with the sections, whichexplain how to adjust, operate andmaintain your vehicle.

Always ensure that your Scoota is switchedoff before attempting to mount or dismount.

Do not attempt to operate your Scootawhilst standing next to it.

Always ensure that you are able tooperate all the controls from a seatedposition, that the rear view mirror (if fitted)is set correctly and that the seat issecurely locked into place.

Do not hang anything from your scooter’shandle bars, wig wag levers or rear viewmirror (e.g. handbag, shopping bag) asthis may interfere with the safe operationof your scooter and could result in injuryto yourself or others.

Attention: Switch on the scoota lightsto make yourself visible when there arelow levels of light , day or night.

Do not operate your Scoota whilst underthe influence of alcohol or drugs.

Please observe all relevant rules andregulations pertaining to pedestrians atall times.

Turning cornersAlways reduce your speed whenturning corners, particularly whentravelling downhill. Disregard ofthis advice could lead to yourScoota tipping over.

Kerb climbingDo not attempt to mount or dismountkerbs in excess of 10cm (4").Always mount and dismount kerbswith caution and directly facing thekerb.Do not attempt to mount or dismountkerbs in reverse.

Hill climbingWhere possible always travel upor down hills or ramps directlyfacing the slope of the hill.This Scoota has been tested toclimb an incline of no more than50 metres (4 x 10m, then 1 x 10m)at 14 degrees (1 in 4) with amaximum user weight of 113kg(250 lbs). Do not attempt to climbinclines in excess of this. Forinclines longer than 50 metres,you should not climb in excess of11 degrees (1 in 5) with a max.user weight of 150kg (330 lbs).Do not traverse across the face ofa slope, in excess of 10° (1 in 6).Always reduce your speed to theminimum setting when reversingdown hills.Do not attempt to drive along withthe wheels at different levels, e.g.along the pavement and roadsimultaneously.Please note that lap belts mustonly be obtained and fitted byan authorised Sunrise dealer.

6 Iss 4

Photo 11 Photo 12

Safety warning and user guidanceLifting components over 10kg

Please note that these instructions are to be used as a guide only.

Seat:1. Lift rotate lever upwards and turn seat 90° clockwise (Photo 7).2. Stand behind seat (Photo 8).3. Fold backrest forward and flip up armrests.4. Place hands on either side of seat base, lift seat vertically keeping back posture

upright. Bend knees if required (Photos 9 & 10).5. Place seat at desired location keeping back posture upright at all times, bend knees

where required.

Batteries:1. Remove battery panel (Photo 11) and unstrap and disconnect batteries (Photo 12).2. Bend knees with battery positioned centrally in front of you (Photo 13).3. Grab battery handle with both hands.4. Lift vertically by straightening legs, keeping back posture upright (Photo 14).5. Place battery at desired location, keeping back posture upright and bending knees

if required.

Photo 7 Photo 8 Photo 9

Photo 10

Photo 13 Photo 14

7Iss 4

Safety warning and user guidanceBatteries

Always check the batteries aresufficiently charged before settingoff.Always ensure that your batteriesare in good condition and that noleakage has occurred.Beware, battery fluids arecorrosive and care should betaken at all times to avoid contactwith it. If it comes into contact withthe skin or clothing, washimmediately with soap and water.If it comes into contact with theeye, immediately flood the eyewith running cold water for at least10 minutes and seek medicalattention.Keep batteries upright at all times,especially when transporting yourScoota.

Always follow the proceduresfor battery charging set out inPages 17 - 20.

Always charge your batteries in aroom with good ventilation.Do not charge your batteries inoutdoor conditions.Do not expose any part of yourcharger, battery or Scoota to directheat (i.e. Gas fires or nakedflame).

TyresDo not inflate your Scoota tyresusing a powered airline.Each tyre pressure should be upto172 Kilopascals (25 P.S.I.).

Emergency BrakingRemoval of the ignition key whilstmoving will switch off the powercausing immediate and fullbraking. This method of stoppingis not recommended except in anemergency.Caution!Routine use of emergency brakingwill cause damage to your Scoota.

Freewheel mechanismCaution!Transporting the Scoota along aslope in freewheel mode can bedangerous. Take extra care if thisis necessary. Always re-enage thefreewheel device after use.Never sit on your Scoota whilst infreewheel since the Scoota will nolonger automatically stop.

8 Iss 4

Seat AdjustmentFlip Up Armrests (Fig 3): By pulling up on the end of either armrest, the armrest will flipback for easy transfer on and off of your Elite.Seat Rotate Lever (Fig 4): This is found under the right side of the seat. Pull it up allowsthe seat to rotate 360 degree and release to lock in any 45 degree position desired.Seat Height Adjustment: The seat post is height-adjustable, providing 4 height positions.Carefully unscrew the bolt and nut, and insert into desirable position and tighten nutSliding Mechanism (Fig. 5): This allows forward and backward movement of the seat.Pull up lever found under the front of the seat and use legs and body to move to therequired position and release lever.

Use of mobile phonesMobile telephones or two way radiodevices must not be used whileoperating the vehicle.Use of mobile phones or two wayradios can cause excessively strongelectromagnetic fields. This may interferewith the vehicle’s electronic systems.If mobile phones or mobile radios arerequired to be used, the vehicle mustbe brought to a halt and the powerturned off before any such device isswitched on or used.

If you are in any doubt about yourability to drive the Scoota due toany medical condition ortreatment, then consult yourdoctor.

Safety warning and user guidanceTransportation

When transporting the scoota removeseat and lower tiller (Fig. 2).Always stow your Scoota in theluggage compartment of your vehicle.Always ensure your Scoota or Scootaparts are securely anchored whenbeing transported.Do not sit on your Scoota whilst it isbeing transported in or on anothervehicle.Do not attempt to carry passengers onyour Scoota.Do not attempt to tow another vehicle.

Fig. 2

Fig. 4

SeatRotateLever

Fig. 3

Fig. 5

9Iss 4

Tiller control functionsHand Controls (Fig. 6 to 8)

Remember that your controls arelocated on the Tiller (Fig. 6). Thehandle bar angle can be adjusted to themost comfortable position by your localauthorised Sunrise dealer.Wig-Wag Control (Fig. 7): Locatedunder the handle bar grips. Your speedas well as forward and reverse motionis controlled here.The right hand or left thumb moves theElite in a forward motion and alsocontrols the rate of speed by theamount of the pressure applied.The left hand or right thumb moves theElite in a reverse motion and controlsthe rate of the speed by the pressureapplied.The lever will return by itself whenreleased, and you will stop gently. Brakingis engaged when Wig-Wag is released.Key Switch (Fig. 8): Located on lowercentre of control panel. Insert the keyvertically and turn 90 degree clockwise.To turn off scooter, turn key back tovertical position and remove.

Fig. 6

Fig. 7

Fig. 8

Wig-WagControl

HandleBars

Wig-WagControl

TillerAdjustment

Lever

KeySwitch

HandleBar

FaciaPanel

Tiller AdjustmentThe angle of the tiller can be adjustedfor getting on and off the scooter andfor achieving a comfortable drivingposition.

Rotate the lever 90º clockwise, holdthe handlebar and push or pull thetiller to the required position.

Tiller Adjustment

10 Iss 4

Tiller control functionsBattery Gauge (Fig. 9): Located on the centre of the control panel. Itindicates the average amount of charge you have in the batteries. Greenindicates fully charged batteries. Yellow indicates caution and approximatelyhalf-charged batteries. Red indicates warning and less than half-chargedbatteries. Please be aware that the meter reading will fluctuate whenaccelerating from start or travelling uphill, this is normal. The reading ismore accurate when the scoota is operating on flat level ground.Indicator Switch (Fig. 9): Located on right/left corner of control panel.Press the left or right switch whenever left or right direction is intended.Press the switch again, the indicator light will be turned off.Speed Adjustment Dial (Fig. 9): This allows you to preset your desired topspeed. Turn the dial anti-clockwise to slow for very gentle operation. Turn itclockwise to increase your speed.Horn Switch (Fig. 9): Press switch to cause a warning sound.Headlight Switch (Fig. 9): The scooter comes equipped with a head lightwhich is activated by a push on/push off switch located near the centre ofthe control panel. The face of the switch is lighted in the “on” position. If thelight is advertently left after the use, removal of key will extinguishheadlight.Hazard Light Switch (Fig. 9): This switch can be pushed on whenever theswitch is turned on/off.

Battery Gauge

Left HornRight Horn

Left IndicatorRight Indicator

Lights

Hazard WarningLights

IndicatorPanel Lights

Head LampPanel Light

On/Off Paneland StatusLight (Seepage 18)

IndicatorPanel Lights

SpeedAdjustmentDial

Fig. 9

UK users Note: When driving on the pavement the speed should be set to the half mark

11Iss 4

Caution!It is advisable that during the firstfew sessions of operating yourscoota that the area around youis clear of obstacles andpedestrians.Before operating your Scoota,ensure the seat height has beenadjusted to your satisfaction, andthe tiller angle has been set foroptimum safety and comfort.

Mounting

When first driving the scoota, besure you and the Elite are on alevel surface. Put the key in itsslot, but leave it turned off. Standbehind the Elite seat and reachdown to the Seat Lock Lever. It islocated on the right side directlyunder the seat (can be configuredon either side of the seat: standardposition is on the right side).

Freewheel mechanismA freewheel device disengagesthe power drive to allow manualoperation (Fig. 10).The freewheel is selected bypulling up the lever which islocated at the rear of the scoota.Once it has been selected a visualdisplay will appear as shown(Fig. 11) and it will beaccompanied by a high pitchedsounding of the horn. This is asafety device to warn you that thescoota is in freewheel mode.To stop the horn sounding whilstpushing your scoota, switch off thepower using the key.To turn off the freewheel andengage the motor, simply push thelever downwards.Note: Use extreme caution in thefreewheel mode, especially onslopes/inclines.

Operating your Scoota

Fig. 10

Fig. 11

On/OffLight

Freewheel lever

12 Iss 4

Operating your ScootaBasic Driving

1. Make sure you are properlyseated on the Elite and that theSpeed Control Dial is turnedfully anti-clockwise towards thetortoise.Note: Reverse movement ofscooter may not occur whenSpeed Control Dial is turnedfully anti-clockwise.

2. Insert key into Key Switch andturn clockwise to on(90 degrees).

3. On tiller, use the Wig-Wag asdescribed earlier.You will gently accelerate.Release and you will gentlystop. Practice these two basicfunctions until you get used tothem.

4. Steering the Elite is easy andlogical. Just be sure toremember to get wideclearance when turning so thatthe rear wheels clear anyobstacle.

5. Shortcutting a pavementcorner can cause the backwheel to go off the pavement,causing problems, if the corneris very rough. Avoid this at alltimes by steering anexaggerated curve around theobstacle.

6. When steering in a tight spot,such as entering a doorway orwhen turning around, stop thescoota and then turn thehandlebar to where you want togo, then apply power gently.This will make the Elite turnvery sharply. It is alsorecommended that the pre-setspeed is set to a slower settingto aid control in tight spots.Exercise caution whenreversing

7. Reversing requires attention.Right thumb or left fingersoperation of the Wig-Wag willreverse the scoota. Alwayssteer in the opposite directionof the way you want to go. Themore you use the Wig-WagControl the faster you will go.Reverse speed is 50% slowerthan forward speed. If the Elitedoes not move in reverse, turnthe speed control dialcloockwise until the scootamoves gently backwards.

13Iss 4

Operating your Scoota

Fig. 12

ESBSHandbrake

BrakingTo stop the Scoota simply releasethe Wig-Wag control, whilstkeeping your hands on thehandlebar. Two types of brakingwill automatically operate(a) Automatic regenerative

braking, which slows theScoota to a standstill and

(b) Automatic braking which willoperate a short while afterreleasing the control lever andholds the Scoota in position,even if you are on a hill.This is not instantaneous andwill engage in approx. 1/2 awheel turn.

Emergency BrakingIn the unlikely event of anunwanted movement of theScoota, using the ESBShandbrake or switching off at thekey will bring the Scoota to a stop.The Emergency SecondaryBraking System (ESBS) isoperated by using the handbrakeon the tiller (Fig. 12) which will slowthe scoota to a controlled stop.Though very effective,emergency braking is extremelyabrupt and must never be used innormal use.

Switching offThe Scoota must always beswitched off at the key.

Note: When the Scoota is not inuse for a long period of timealways disconnect the batteriesunless they are being charged.

14 Iss 4

Mounting and dismounting kerbsYour Scoota is capable ofmounting and dismounting kerbsand obstacles up to 10cm (4").Remember when climbing kerbsto drive forwards and face the kerbat 90°. Stopping about 30 - 60cm(I - 2 feet) away, select a mediumto high speed setting and drive upwithout stopping. Leaningforwards will also help maximiseyour stability. (Fig. 13)

Note: Heavier users will requirehigher speed settings.To dismount a kerb, face the kerbat 90°, but select a low speedsetting. Move forward and slowlyallow your Scoota to drop gently,front wheel(s) first from the kerb.The rear stabilising wheels maymake contact with the kerb whendismounting this is normal.

Note: Low speed settings are alsorecommended when travellingdown hill, particularly in reverse.Also, reduce your speed whenturning corners. The anti-tipdevices fitted with the scoota mayinterfere with kerbs whenmounting and dismounting.

Travelling across slopesCare should be taken traversingacross a slope. (Fig. 14)

Note: Do not traverse across theface of a slope in excess of 10°(1 in 6).Disregard of this advice couldresult in your Scoota tipping.

Guidance for safe operation and useFig. 13

Maximum kerb height 10cm (4")

Maximum slope 10° (1 in 6)

(Scoota shown to illustrate kerb mounting)

(Scoota shown to illustrate travelling across slopes)

Use on the pavementWhen using your Scoota on thepavement always be aware ofpedestrians and situations whichmight require extra care. Forexample, young children and pets.Remember, especially when drivingin public places, to drive with cautionand regard for others at all times.When manoeuvring in confinedareas, including shops, ensure theminimum speed is selected. If youleave your Scoota outside a shopensure that it does not obstructpedestrians, and remember to keepthe key with you for security.In the UK always set the speed tohalf. This is achieved by settingthe Speed Knob to position 4.

Fig. 14

15Iss 4

Guidance for safe operation and useHill climbing

Your Scoota is designed to travel upor down most reasonable slopes upto 14° (1 in 4) (Fig. 15), howeverboth hill climbing capability anddistance travelled between batterycharges will be adversely affectedby such things as:1. The weight of the user.2. Terrain (e.g, grass or gravel).3. Steepness of hills4. Level of charge and the age of

the batteries.5. Extremes of temperature.6. Use and weight of accessories.

TransportationYour Scoota may be disassembledquickly and simply for transportationby car. Alternatively, if you wish touse a ramp to load your Scoota intothe back of a car then:(i) Remove the seat, leaving the

seat stem in position.(ii) Lower the tiller using the

adjustment lever, to its lowestsetting. (Fig. 16).

(iii)Select the minimum speedsetting, and using extreme carestand alongside the Scootadrive it forward up the ramp,switch the Scoota off, releasethe freewheel lever at the rearof the Scoota and push theScoota fully into the car (Fig. 17).

Important: Remember to re-engage the drive unit by pushingthe freewheel lever upwards tostop the Scoota from moving.Always secure your Scootabefore transportation.

Maximum slope 1 in 4 (14°)Fig. 15

Fig. 17

Freewheel lever

Fig. 16

16 Iss 4

Guidance for safe operation and use

Fig. 18

Fig. 19

Fig. 20

Fig. 21

Fig. 22

Lap BeltPlease note that a lap belt isavailable and must be fitted onlyby your local authorised Sunrisedealer.

The belt is attached to thearmrests of the seat.

RampsThe Elite easily climbs ramps toaccess or within a building.

Where ever possible always travelup or down the ramp directlyfacing the slope as seen in photos20 to 22.

17Iss 4

Programmable ControllerIn order to keep you safe, undercertain conditions your scootamay either not let you drive, bringyou to a safe stop, or drive at areduced speed or power.

Note: The controller can beprogrammed to alter themaximum speed, rate ofacceleration and decelerationand the rate of braking. This willhave an effect on drivingperformance. This should onlybe done by an authorisedSunrise dealer as it is possibleto program the settings outsideof the safe parameters intended.

If the scooter stops or will not drivethe reason is normally indicatedby a flashing STATUS light on thedash board.

If your scoota operates, butseems to lack top speed andpower; this indicates a flat batteryand/or the controller has beenworked so hard it is very hot andcan not supply full power.

This will happen more frequentlyand more quickly on hot days, inhilly environments and with heavydrivers.

This action is perfectly normal andmeans the controller is working tokeep itself, the motor, the batteriesand you safe.

18 Iss 4

Batteries and chargingGeneral information

Batteries are the power source foralmost all of the modern mobilityproducts available today. The design ofbatteries used in mobility products issignificantly different from the batteriesused to start a car for example. Carbatteries are designed to release a largeamount of power over a short period oftime, whilst mobility batteries (commonlycalled deep cycle batteries) release theirpower, evenly, over a long period of time.Therefore, due to the lower productionvolumes and increased technologicalrequirements, mobility batteries aretypically more expensive. Commonlytwo 12 volt batteries are used together ina mobility product giving a total voltage of24 volts. The size of the battery, (e.g. itsavailable power) is expressed in ampsper hour (e.g. 74amp/hr). The higher thenumber, the bigger the battery size,weight and, potentially, the greater thedistance you can travel.

Battery typesYour Scoota should be fitted with apair of one type of either 56 or upto74 Amp maintenance free batteries.Always be careful handling thebattery if the battery casing is broken,as corrosive acid may be leaking.The capacity at 5 hrs. discharge time= 56Ah and 74Ah.ISO 7176-4 requirement 7.11.Maximum size of batteries is 276mmx 176mm x 220mm.The batteries are interchangeableand so can be connected to eitherside.Please do not dispose batteries,always recycle.

Maintenance freeThis type of battery uses a differentmethod of carrying the electrolytewhich is totally sealed within thebattery’s outer case. As the nameimplies, no maintenance is requiredother than regular charging. As thebattery case is sealed, you cansafely transport this type of batterywithout fear of acid spilling.Furthermore, they are approved fortransportation on aircraft.It is recommended that the batteriesare always stored upright.Only use dry batteries supplied byan authorised Sunrise Dealer.

Battery careBelow is set out a battery care planfor maintenance free batteries. Thishas been agreed between SunriseMedical and the batterymanufacturers to enable you to getthe best out of your batteries. If adifferent care plan is followed, thismay result in lower than expectedperformance from your mobilityvehicle.

Note: Do not expose any partof the battery to direct heatand when charging alwaysplace on a hard surface in aroom with good ventilation.You should not charge thebatteries in outdoorconditions.

Do not smoke when in thevecinity of charging batteries.Exclude all naked flamesfrom the area.

19Iss 4

Batteries and chargingMaintenance free battery careplan

1. Only use an approved SunriseMedical charger compatible withthe vehicle to be charged.

2. Charge your batteries everynight, regardless of the amountof use your mobility device hashad during the day.

3. Do not interrupt the chargingcycle.

4. If your mobility device is notrequired for use, it should remainconnected to the charger untilrequired. This will not damagethe batteries, so long as themains socket/plug is left switchedon.Do not turn the mains socketoff with the charger stillconnected to the batterieswill eventually deplete thebattery charge.

5. If you leave your vehicle for anextended period (more than 5days) first charge your batteriesfor 24 hours, then removecharger lead and disconnectthe main battery lead(s).

6. Failure to allow for recharge willdamage the batteries and canlead to shortened distancesand permanent failure.

7. Do not top up the charge ofyour batteries during the day.Wait until the evening for a fullovernight charge.

8. As a general rule, maintenancefree batteries take longer tofully charge than lead acidbatteries.Always remember to removethe plug from your scootaafter charging to preventdriving away whilst attached.The scoota can not beoperated when beingcharged.

9. The battery terminals need tobe checked regularly for signsof corrosion. If any corrosion isapparent, then clean theterminals completely (a wirebrush is ideal) and re-greasethe terminals using Vaselinepetroleum jelly, not ordinarygrease. Ensure that theterminal nuts and bolts, cableclips and exposed cable arecompletely covered with jelly.

Caution!Take care not to short circuit thebattery terminals. When usingmetal tools, exercise great care.Remove all conductive jewellery(e.g. watches, necklaces etc.)before handling exposed batteries.

10.Following all the nine pointsabove should result in ahealthier battery, greater rangefor the vehicle user and alonger life for your batteries.

20 Iss 4

Batteries and chargingThe range of your vehicle

Most manufacturers of mobilityproducts state the range of theirvehicles either in the salesliterature or within the OwnersManual.The range stated sometimesdiffers from manufacturer tomanufacturer even though thebattery size is the same. SunriseMedical measure the range oftheir vehicles in a consistent anduniform manner, but variances stilloccur due to motor efficienciesand overall product load weight.The range figures are calculatedto I.S.O. Standard 7178, Part 4:Scoota Energy ConsumptionTheoretical Range.This test is carried out incontrolled conditions with new,fully charged batteries, on a leveltest surface and a user weight of75kg.The range figures statedshould be seen as a theoreticalmaximum and could be reduced ifany single, or combination, of thefollowing circumstances occur:1. User weight heavier than 75kg.2. Batteries whose age and

condition are less than perfect.3. The terrain is difficult e.g. very

hilly, sloping, muddy ground,gravel, grass, snow and ice.

4. The vehicle climbs kerbsregularly.

5. The ambient temperature isvery hot or very cold.

6. Incorrect tyre pressures in oneor more tyres.

7. Lots of start/stop driving.8. Also thick pile carpets within

the home can affect range.

All this technical informationmay seem complicated and alittle daunting, but pleaseremember, that the battery sizesavailable on your Sterling EliteXS should give sufficient rangeto cope with the majority ofcustomer’s lifestyles.

21Iss 4

Off Board Battery ChargerYour scoota is fitted with an off-board charging facility. Pleasenote that only chargers with acapacity of minimum 4 Amp andmaximum 10 Amp supplied byyour local authorised Sunrisedealer should be used.1. Switch your Scoota off.2. Uncoil the charger lead3. Lift up the charge connector

cover located on the tiller andconnect charger.

4. Ensure that the charger plugis dry and in intact beforeconnecting it to the mainsand switching it on.

5. A fuse is located in the fusebox at the rear of the batterycompartment

Important safety warnings:Do not expose any part of thebattery to direct heat(i.e. naked flame, gas fire).When charging always placeon a hard surface in a roomwith good ventilation. Youshould not charge yourbatteries in outdoorconditions.

Batteries and chargingAlways use Sunriserecommended batteries fromyour local authorised dealer.The off-board charger mustbe kept dry in temperaturesbetween -25°C and +40°C andnot be subjected tomechanical damage.In all cases, the charger mustonly be repaired by a Sunriseauthorised dealer.

FusesThe fuse box has the followingstandard rated fusesCharger 15AmpAux Power 5 AmpRight Indicator 2 AmpLeft Indicator 2 AmpLights 2 Amp

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Routine maintenanceThe following table gives an indication as to when routine maintenance checks should be made.

SIX MONTHLY

ANNUALLY

StorageWhen storing your Scoota for long periods (inexcess of one week), charge batteries for 24 hoursand then disconnect the batteries to minimisebattery discharge.

Electronic faultsDo not attempt to investigate faults in the controlbox, the control pod or charger as the design andset up of the electronics is of a safety criticalnature.Spare parts are available from authorisedSunrise Dealers.

Replacing bulbsCaution! Disconnect batteries before changingbulbs.

Indicators 24v 5wRear lights 24v 5wHeadlight 24v 18wAlways replace the bulbs with the correct rating orincorrect operation will result.

WheelsN.B. Wheels should only be removed and refitted bya Sunrise dealer, ensure that the nuts are replaced withSunrise nuts.

Battery charge check (Fig. D)Look at battery charge indicator on tiller before use to ensure batteries arefully charged.Inspection of connectors (Fig. C)Remove rear panel and ensure all connectors are secure.Wipe over with a damp clothUse only a damp soft cloth and mild detergent on panels, tiller and seat.Check tyre pressurePlease use a footpump with pressure gauge to inflate tyres and/or a tyregauge to check pressure. Each tyre should be inflated to 207 kilopacals (30psi).Long overnight battery chargePlease ensure that the batteries are charged for a minimum of 8 hours.Check tyres for wear (See Fig. A and Fig. B)Look at the tyres to ensure that the tread is visible and continuous.The checks below must be carried out by an authorised Sunrise dealerSeat swivel, seat slide (where fitted)Inspection of wiring for chafing and wearBattery terminalsClean and protect with petroleum jelly.Ensure parking brake (where fitted) is correctly adjustedCheck stabiliser wheels for wearInspect motor brushesFull service by dealer

The checks below can be carried out by the user Dai

ly

Wee

kly

Mon

thly

Qua

rter

ly

Six

Mon

thly

Ann

ually

Fig. A Fig. B

There is no service manual available.Maintenance, fault finding and servicing should be carried out byan authorised Sunrise dealer unless otherwise indicated.

Fig. C Fig. D4 7

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YEAR 1 2 3 4Service datesUpholsterySeatBackArmrestsElectricsConditionof loomConnectionsLights (wherefitted)Test runForwardsReverseEmergencystopLeft turnRight turnUp/down slopeOver obstacleParking brake(where fitted)List items repaired/adjusted

YEAR 1 2 3 4Service datesControllerOn/off switchOutput plugOperationDynamic brakingProgrammablesettingsBatteriesLevelsConnectionsDischarge testWheels/tyresWearPressureBearingsWheel nutsMotorsWiringNoiseConnectionsBrakeBrushesChassisConditionSteering

Service historyThis section is designed to assist you in keeping a record of any service and repairs to your Scoota. Shouldyou decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your ServiceAgent will also benefit from a documented record and this manual should accompany the Scoota whenservice or repair work is carried out. The Service Agent will complete this section and return the manual to you.

Customer Name.

Address

Postcode

Date Scoota purchased

Model

Colour

Serial No.

Dealer stamp

Date: Signed:

Dealer stamp

Date: Signed:

Dealer stamp

Date: Signed:

Dealer stamp

Date: Signed:

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Sunrise Medical LimitedHigh Street, Wollaston, West Midlands DY8 4PS England

Tel 01384 44 66 88 Fax 01384 44 66 99E-Mail: sunmail@sunmed.co.uk

www.sunrisemedical.co.uk