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EMBRAER AUTHORIZEDSERVICE CENTERReference Guide 2015
1E M B R A E R A U T H O R I Z E D S E R V I C E C E N T E R
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Table of Contents
Guide Map
Legend
NORTH AMERICAEmbraer Aircraft Maintenance Services Inc. (EAMS)
LATIN AMERICA & CARIbbEANTAP Maintenance and Engineering Brazil
EuROpE, MIddLE EAsT & AfRICAAtlantic Air Industries (AAI - France)Hop RegionalOGMA - Indústria Aeronáutica de Portugal S.A.Flybe Aviation Services (FAS)LOTAMS - LOT Aircraft Maintenance ServicesLLC Nord-TechnikEgyptair M & E
CHINATianjin AirlinesSTAECO
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SERVICE CENTERS NETWORKCOMMERCIAL AVIATION
Embraer HeadquartersBrazil
EmbraerUSA
EAMSUSA
TAP MEBrazil
AAIFrance
OGMAPortugal
Flybe ASUK
RegionalFrance
LOT AMSPoland
Egypt AirEgypt
Tianjin AirlinesChina
EmbraerSingapore
EmbraerChina
EmbraerFrance
EMBRAER SITES
EMBRAER HEADQUARTERS
AAIMorocco
NordtecRussia
StaecoChina
EMBRAER AUTHORIZED SERVICE CENTERS (EASC)
(*) Maintenance Organization providing airframe services to third party, according to the information available.
EMBRAER OWNED SERVICE CENTERS (EOSC)
INDEPENDENT THIRD-PARTY MRO’S*
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L E G E N dAircraft
CapabilityInterior
Capability LevelsEngine
Capability LevelsApu
Capability LevelsAvionics
Capability LevelsLanding Gear
Capability LevelsEngineering
services
LineServicing, minor repairs,
routine checks / overnight and
troubleshooting
MinorRepair or recovering of
interior, including seats, baggage compartment,
carpet replacement, cabinet surfaces and
wood parts
MinorServicing, inspection, routine checks, line
component replacement and troubleshooting
MinorServicing, inspection, routine checks, line
component replacement and troubleshooting
MinorInspection, testing,
line component replacement and troubleshooting
MinorServicing, inspection, routine checks, line
component replacement and troubleshooting
SupportOn-site support on maintenance and
modifications
BaseAirframe checks and
structural repairs
MajorReconfiguration or
refurbishment
MajorComplete shop visit
checks, including hot section inspection and
testing
MajorComplete shop visit
checks, including hot section inspection and
testing
MajorComplete shop visit
checks, including inspection and testing
MajorComplete shop visit
checks, including inspection and testing
STCSupplemental type
certificate capability to support maintenance
and modifications
ModificationMajor modifications
and STC’s
PaintingPaint strip and repaint
the aircraft and/or major components
APU: Auxiliary Power Unit STC: Supplemental Type Certificate
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AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
Embraer Aircraft Maintenance Services Inc.Certification: FAA / EASA / CASA
fACILITy - COMpANy INfORMATIONAddress: 10 Airways BlvdCity: Nashville, Tennessee 37217Country: USAPhone: +1 615 367 2100Fax: +1 615 367 4327
www.embraer.com
COMMERCIAL CONTACTName: Reinaldo GasparettoFunction: director Sales and Business development North AmericaPhone: +1 9543593102Mobile: +1 9546109490FAX: +1 [email protected]@embraer.com
AOG CONTACTName: Neal ReagorPhone: +1 615 878 [email protected]
EMBRAER 195
EMBRAER 175
ERJ 145
ERJ 135
EMBRAER 190
EMBRAER 170
ERJ 140
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MAInTEnAnCE CAPABILITy
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MAINTENANCE& ENGINEERING
fACILITy - COMpANy INfORMATION• rIO DE JANEIrO FAcIlItyAddress: Estrada das Canárias, 1682, Prédio 2, Bloco C - Ilha do GovernadorCity: Rio de JaneiroCountry: Brazil
• POrtO AlEGrE FAcIlItyAddress: Rua Augusto Severo, 851, Portaria 1, Bairro São JoãoCity: Porto AlegreCountry: Brazil
www.tapme.com.br
COMMERCIAL CONTACTName: Anderson d. F. FenocchioFunction: director – Business development & SalesPhone: + 55 51 3375 7099Mobile: + 55 51 9955 0331Fax: + 55 51 3375 [email protected]
AOG CONTACTName: Valdir S. dos SantosFunction: Regional Sales Manager Phone: +55 51 3375 7258Mobile: +55 51 9955 4562Fax: +55 51 3375 [email protected]
EMBRAER 195
EMBRAER 175
ERJ 145
ERJ 135
EMB 120
EMBRAER 190
EMBRAER 170
ERJ 140
TAP Maintenance and Engineering BrazilCertification: ANAC, FAA, EASA, Others
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
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fACILITy - COMpANy INfORMATION• tOulOusE FAcIlItyAddress: Toulouse – Francazal AirportCity: ToulouseCountry: France
• BEN slImANE FAcIlItyAddress: Ben Slimane AirportCity: Ben SlimaneCountry: Morocco
www.atlantic-air-industries.com
COMMERCIAL CONTACT• tOulOusE FAcIlItyName : Thibaut LaudetFunction: Business developmentPhone: +33 6 83 69 53 83 [email protected]
Name: Michel BiteauFunction: Business developmentPhone: +33 6 71 76 26 22 [email protected]
• BEN slImANE FAcIlItyName: Bécaye BaFunction: Managing directorPhone: +212 6 61 25 17 02 [email protected]
AOG CONTACTName: Pierre da CostaFunction: Purchasing departmentPhone: +33 5 34 57 20 02 [email protected]
Name: Isabelle ThanadabouthFunction: Purchasing departmentPhone: +33 5 34 57 20 07 [email protected]
Name: Stéphanie JesselFunction: Purchasing departmentPhone: +33 5 34 57 20 35 [email protected]
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
Atlantic Air IndustriesCertification: EASA
EMBRAER 195
ERJ 145
ERJ 135
EMB 120 EMBRAER 190
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: 149, avenue du Brézet - 63100 Clermont-Ferrand City: Clermont-Ferrand Country: France
www.hop.fr
COMMERCIAL CONTACTName: Mr Pascal LoyerFunction: Customer Support Manager Phone: +33 4 73 60 13 82Mobile: +33 6 22 09 23 94Fax: + 33 4 73 60 12 [email protected]@hop.fr
AOG CONTACTName: Benoit Navarro Function: AOG desk Manager Phone: +33 4 73 60 12 04 [email protected]
AOG dEskPhone : +33 4 73 60 12 04
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
Hop Regional Maintenance Services: ZI Aéronautique SudCertification: EASA
EMBRAER 195
EMBRAER 175
ERJ 145
ERJ 135
EMBRAER 190
EMBRAER 170
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: Parque Aeronáutico de Alverca City: Alverca do Ribatejo, 2615-173 Country: Portugal
www.ogma.pt
COMMERCIAL CONTACTName: José SalvadaFunction: Marketing & Sales director Phone: +351 219 579 056Mobile: +351 912 899 914Fax: +351 219 573 [email protected]
Name: Filipe AugustoFunction: Marketing and Sales directorPhone: +351 21 957 90 92Mobile: +351 91 289 99 54Fax: +351 21 958 04 [email protected]
AOG CONTACTAOG [email protected]
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
OGMA - Indústria Aeronáutica de Portugal S.A.Certification: FAA / EASA/ ANAC /CASA/ dOA/ Others
EMBRAER 195
EMBRAER 175
ERJ 145
ERJ 135
EMB 120
EMBRAER 190
EMBRAER 170
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: Flybe Aviation Services, New Walker Hangar City: Exeter International Airport, EX5 2BG, devon Country: UK
www.flybeas.com
COMMERCIAL CONTACTName: Richard RobinsonFunction: Commercial ManagerPhone: +44 (0) 1392 266625Mobile: +44 (0) [email protected]
AOG [email protected]: +44 (0) 1392266962 (from 7am to 7pm)Phone: +44 (0) 1392446265 (from 7pm to 7am)
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
Flybe Aviation Services (FAS) Ceritification: EASA/FAA
EMBRAER 195
EMBRAER 175
EMBRAER 190
EMBRAER 170
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ERJ 145
ERJ 135
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: 45C, 17 Stycznia st. 02-146 WarsawCity: WarsawCountry: Poland
www.lotams.com
COMMERCIAL CONTACTName: Bogdan OmiecinskiFunction: Manager, Sales and ContractsPhone: +48 226 067 757Mobile: +48 536 360 190 [email protected]
AOG CONTACTName: Lukasz Siwinski Function: AOG Contact Phone: +48 226 068 929Mobile: +48 536 360 [email protected]
Name: Jan Michalak Function: AOG Contact #2 Phone: +48 226 068 929 Mobile: +48 536 360 011 [email protected]
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
LOTAMS - LOT Aircraft Maintenance ServicesCertification: EASA
EMBRAER 195
EMBRAER 175
ERJ 145
ERJ 135
EMBRAER 190
EMBRAER 170
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: Airport - Arkhangelsk 4/1City: ArkhangelskCountry: Russia
COMMERCIAL CONTACTName: Andrey VaynerFunction: Senior VP MaintenancePhone: +749 5787 7667 ext. 4196Mobile: +791 6690 8231 Fax: +749 5783 9249 [email protected]
AOG CONTACTMCC KJA/ manager on-dutyMaintenance control and planning (Line stations KJA, LEd, dME, RTW, NSK) Phone: +798 3143 9695 [email protected] MCC ARH/ manager on-dutyMaintenance control and planning (Line stations ARH, SVO, MMK) Phone: +791 1598 9298 Mobile: +791 1598 [email protected]
Supply chain AOG desk/manager on-dutySupply Chain Control Phone: +749 5787 7667, ext 4193 Mobile: +791 6690 [email protected]
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
LLC nord-TechnikCertification: BdCA (Bermuda)
EMBRAER 195
EMBRAER 175
ERJ 145
ERJ 135
EMBRAER 190
EMBRAER 170
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: Cairo International Airport, Heliopolis. Terminal Building (1), beside Hall (3), P.O. Box 11776City: Cairo Country: Egypt
www.egyptair-me.com
COMMERCIAL CONTACTName: Tarek GhonaimFunction: Marketing & Maintenance Contracts directorPhone: +202-22657468 / +202-22656872 / +202-22656874 / +202-22681740 Mobile: +201-001424806Fax: +202 2265 [email protected]
AOG CONTACTEgyptair AOG Help desk 24 Hours / 7 days AOG supportPhone: +202-22656726 / +202-22656752Fax: [email protected]@egyptair.com
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
Egyptair Maintenance & Engineering Ceritification: FAA, EASA, ECAA
EMBRAER 195
EMBRAER 175
EMBRAER 190
EMBRAER 170
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fACILITy - COMpANy INfORMATIONAddress: Tianjin Binhai International AirportCity: TianjinCountry: China
www.tianjin-air.com
COMMERCIAL CONTACTName: “Karry” (Mrs. Zhan Cheng Yuan)Function: Manager of Planning & Cost Control ManagerPhone: +86 22 24903785Mobile: +86 13662118860Fax: +86 22 [email protected]
AOG CONTACTName: “Karry” (Mrs. Zhan Cheng Yuan)Function: Manager of Planning & Cost Control ManagerPhone: +86 22 24903785Mobile: +86 13662118860Fax: +86 22 [email protected]
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
Tianjin AirlinesCertification: CAAC
EMBRAER 195
ERJ 145
ERJ 135 EMBRAER 190
ERJ 140
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fACILITy - COMpANy INfORMATIONAddress: Yao Qiang International AirportCity: JinanCountry: China PR
www.staeco.com
COMMERCIAL CONTACTName: Lv WeiFunction: General Manager of Commercial departmentPhone: 00 86 531 58802931Mobile: 00 86 139 053109737Fax: 00 86 531 5880 [email protected]
AOG CONTACTName: Lv WeiFunction: General Manager of Commercial departmentPhone: 00 86 531 58802931Mobile: 00 86 139 053109737Fax: 00 86 531 5880 [email protected]
AircraftCapability
InteriorCapability Levels
Engine Capability Levels
APU Capability Levels
Avionics Capability Levels
Landing Gear Capability Levels
Engineering Services
Line Base Mod Paint Minor Major Minor Major Minor Major Minor Major Minor Major Support STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
MAInTEnAnCE CAPABILITy
STAECO - Taikoo (Shandong) Aircraft Engineering Co., Ltd. Certification: CAAC/EASA/ JCAB (Japan)
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EMBRAER 195
EMBRAER 175
EMBRAER 190
EMBRAER 170
Feel free to contact us: [email protected]
