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EMPLOYEE EMPOWERMENT Presented By Saad Ejaz

Employee empowerment

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Page 1: Employee empowerment

EMPLOYEE EMPOWERMENT

Presented By Saad Ejaz

Page 2: Employee empowerment

DEFINITION To invest people with authority sharing varying degrees of power with

lower-level employees to better serve the customer

Page 3: Employee empowerment

EMPLOYEE EMPOWERMENTTHREE LEVELS3 Levels

Enabling the employees to make bigger decisions without having

refer to a senior.

Involving the employees to improve the ways things are done

Encouraging employees to Play a more effective role in their work.

Page 4: Employee empowerment

BENEFITS Improved employer satisfaction. By being shared, organizational power

can grow. Employees to perform better. Increases trust in the organization

Page 5: Employee empowerment

COMPLICATIONS Giving up control can be threatening to some managers. Managers may not want to share power with someone they look down

upon. Managers fear losing their own place and special privileges in the system.

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PROCESS OF EMPLOYEE EMPOWERMENT

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THE CREDO OF AN EMPOWERING MANAGER

1. Demonstrate That You Value People

2. Share Leadership Vision3. Share Goals and Direction4. Trust People5. Provide Information for Decision Making6. Delegate Authority and Impact

Opportunities, Not Just More Work7. Provide Frequent Feedback

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CONTINUED……..8. Solve Problems: Don't Pinpoint

Problem People9. Listen to Learn and Ask Questions

to Provide Guidance

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CHALLENGES OF EMPLOYEE EMPOWERMENT1. Message Disconnect2. Insufficient Training3. Reluctant Managers4. Breakdown of Organizational Structure

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EMPLOYEE EMPOWERMENTGOOD OR BAD

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EMPLOYEE EMPOWERMENTGOOD OR BAD Pros of Employee Empowerment It leads to greater job satisfaction,

motivation, increased productivity and reduces the costs.

It also leads to creativity and innovation since the employees have the authority to act on their own.

There is increased efficiency in employees because of increased ownership in their work.

Lesser need of supervision and delegation.

Page 12: Employee empowerment

EMPLOYEE EMPOWERMENTGOOD OR BAD Employees when empowered become

more entrepreneurial and start taking more risks. Greater the risk, greater are the chances to succeed.

Focus on quality from the level of manufacturing till actual delivery and service of goods.

Page 13: Employee empowerment

EMPLOYEE EMPOWERMENTGOOD OR BAD Cons of Employee Empowerment Egotism / arrogance: Worker arrogance

can create a big trouble for the supervisors and the managers. There can be problems in delegating. Employees avoid reporting about their work and feedback can be taken negatively.

Risk: Creativity and innovation demands a greater risk bearing capacity and there are equal chances of success and failure. Workers often lack the expertise to execute are enterprise, which can cost big.

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EMPLOYEE EMPOWERMENTGOOD OR BAD Industrial Democracy: Labor unions and

workers are empowered and they may misuse the same. Strikes and lock outs become more frequent. Also, labor unions gain insights into management and their functioning and they leak the same.

Security: Since information comes and is shared by all, there are apprehensions about leakage of critical data

Page 15: Employee empowerment

We can conclude that definitely employee empowerment is a positive element in an organization. However it depends on the demands & circumstances. Empowering employees develops self confidence & loyalty in them & leads also to improved customer satisfaction. Morever everyone’s limit is to be defined when empowered.

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