Upload
akshay-jain
View
224
Download
1
Embed Size (px)
Citation preview
8/3/2019 Employee Relation Collective Bargaining
1/23
8/3/2019 Employee Relation Collective Bargaining
2/23
It is the relationship between the management & theemployees of an industry.
It facilitates harmonious relationships in an organization bysetting a framework for the management and the
employees. It is based on mutual compromise & adjustment. The state & legal system also have a role to play in the
maintenance of a conflict-free industrial environment.
8/3/2019 Employee Relation Collective Bargaining
3/23
Employeeso Pillars on which the organizations are built.o They contribute to the organizational objectives & are
organizations most valuable resource.o To maintain harmonious industrial relations, employees have to be
satisfied with the organizational policies and procedures.o It is managements responsibility to employ workers who suit the
organizational culture & job requirements and invest in providingthe benefits and incentives necessary to develop and retain them
in the organization.
8/3/2019 Employee Relation Collective Bargaining
4/23
Trade unionso It constitute the employee representative bodies in an
organization.o It negotiate with the management, in the interests of the
employees, at the organizational or industry level.
o Trade unions enjoy power and status based on the supportof the employees.
o In India, there are number of central labor organizations likeIndian National Trade Union Congress (INTUC), All India
Trade Union Congress (AITUC), National LaborOrganization (NLO), and Centre of Indian Trade Union(CITU).
8/3/2019 Employee Relation Collective Bargaining
5/23
The Managemento Management policies can help in maintaining high
employee morale and in preventing industrial conflictsand disputes.
o The role of the management has undergone a bigchange from an explorative authoritative style to a moreparticipative style. The exploitative authoritative style
In initial years of industrialization, the management was authoritative
& workers were paid low wages. The working conditions were pathetic, with the absence of even
basic amenities like water. This led to the growth of the revolutionary trade unions.
8/3/2019 Employee Relation Collective Bargaining
6/23
The Managemento The benevolent authoritative style
With the advent of the human relation era, themanagement was kind, but strict towards the workers.
Welfare amenities & other benefits were provided for theirwellbeing.o Consultative management style
The trade unions strengths increased and theydemanded a say in management-related issues.
Management was forced to introduce a two-waycommunication channel with the employees. However,final word was of the management.
8/3/2019 Employee Relation Collective Bargaining
7/23
8/3/2019 Employee Relation Collective Bargaining
8/23
To safeguard the interests of the labor and themanagement.
To develop & secure mutual understanding and good
relationships among all. To maintain industrial peace and harmony by preventingindustrial conflicts.
To improve the standard of living of the average workerby providing basic and standard amenities.
To ensure discipline in the organization and in theindustry.
To improve the bargaining capacity of the workers.
8/3/2019 Employee Relation Collective Bargaining
9/23
The term was coined by Sydney Webb &Beatrice Webb.
It takes place when a number of work people
enter into a negotiation as a bargaining unit withan employer or group of employers with theobject of reaching an agreement on theconditions of the employment of the work people.
8/3/2019 Employee Relation Collective Bargaining
10/23
Conditions favoring collective bargainingo There should be a single union, or in case of multiple
unions, a common agreement among them.o Management should be open to the requests of the
trade unions and should identify the unionrepresentatives.
o Organizational culture should foster the right focollective bargaining.
o The role of third party should be minimizedo All the parties involved should aim at a win-win
situation & not a win-lose situation.
8/3/2019 Employee Relation Collective Bargaining
11/23
Group activityo The parties involved in the bargaining process
represents different groups- the employees and
the management. Activity in levels
o Starts with bipartite level- management &employees.
o Can proceed to industry/national levelo Govt. intervention through arbitration or
adjudication is the lat level
8/3/2019 Employee Relation Collective Bargaining
12/23
Flexibilityo Aims at mutually agreeable & favorable solution to
the problemo Flexibility in ideas & opinions, demands &
requests, and decisions & agreement is the chiefcharacteristics of the collective bargainingprocess.
Win-win Situation Builds Relationships
8/3/2019 Employee Relation Collective Bargaining
13/23
8/3/2019 Employee Relation Collective Bargaining
14/23
To provide opportunity to the workers, to voice theirproblems.
To facilitate reaching a mutually acceptable solution. To resolve all conflicts/disputes in a mutually agreeablemanner. To prevent any conflicts/disputes in the future through
mutually signed contracts. To provide stabile and peaceful industrial relations in the
organization. To enhance the productivity of the organization by
preventing strikes, lock-outs, etc.
8/3/2019 Employee Relation Collective Bargaining
15/23
Step1- Preparation for Negotiationo Both the parties should have a clear understanding of the
problem at hand.o They should understand & interpret the existing contract to
identify the loopholes or problem, if any.o They should be in possession of all he facts and figures
required for making a strong case.o This case should be built in a strategic manner, after
indentifying the needs of the opposing party and intelligentlypredicting their arguments; thus making the case veryforceful.
8/3/2019 Employee Relation Collective Bargaining
16/23
8/3/2019 Employee Relation Collective Bargaining
17/23
Step2- Negotiationo Submission of the demands of the trade union to
the management. The demands are usually athigher side.
o The management also do the same- by offeringsomething less than what is has in mind.
o Both starts at different levels, negotiate and reacha mutually acceptable agreement.
o The union representative lower their demandsand the management increases its offer.
8/3/2019 Employee Relation Collective Bargaining
18/23
Step2- Negotiation (contd.)o After verbal agreement a mutually acceptable
written agreement is entered into.o If this fails third party (conciliator or an arbitrator) is
introduced.o If the third party fails it leads to industrial dispute.o Then finally, Govt. intervenes to resolve the dispute
and both the parties are bound to abide by the
judgment passed at the adjudication stage.
8/3/2019 Employee Relation Collective Bargaining
19/23
Step3- Contract Administrationo Contract is drafted as per the negotiations result.o Both the parties have to abide by the contract.o The terms and the agreement of the contract must
be widely circulated among all the employees.
8/3/2019 Employee Relation Collective Bargaining
20/23
8/3/2019 Employee Relation Collective Bargaining
21/23
Administrative Participationo At this level, the workers council is given certain alternatives
from which it can select the one it wants to implement.
Decisive Participationo
At this level, decisions are taken jointly on matters relating toproduction and welfare and both the parties have to abide bythem.
Worker participation in management aids two-way communicationwhich results in better flow of ideas and opinions. This helps the
management design & implement employee-friendly policies withminimum resistance.
8/3/2019 Employee Relation Collective Bargaining
22/23
The industrial dispute act 1949 provided for setting up ofworkers committee.
It comprises both the management & the workers. In accordance of the act, work committees were set up in
organizations employing 100 or more workers. The basic objective of setting committees was o promotemeasures for maintaining harmonious relations in theworkplace.
These committees have a president, a vice president, a
secretary and a joint secretary The president is nominated by the employer and the vice-
president is a representative of the workers.
8/3/2019 Employee Relation Collective Bargaining
23/23
The 2nd five year plan (1957-61) recommended thesetting up of joint councils of management consisting ofrepresentatives of workers and the management.
The Indian Labor Conference (ILC) accepted, in
principle, the idea of setting up joint managementcouncils in India.
The basic objectives were identified as:o Promoting cordial industrial relations.o
Enhancing the operational efficiency of workers.
o Providing welfare facilities to workers.o Educating workers to contribute effectively to such schemes.