50
Page 1 CHAPTER-I INTRODUCTION

Employee Satisfaction Alcon (1)

  • Upload
    mt-ra

  • View
    232

  • Download
    6

Embed Size (px)

Citation preview

Page 1: Employee Satisfaction Alcon (1)

Page 1

CHAPTER-I

INTRODUCTION

Page 2: Employee Satisfaction Alcon (1)

Page 2

INTRODUCTION

The Development in Science & technology has brought tremendous change in business

strategy. The globalization has its own inspect on the industrial environment making it

competitive. Hence, to survive in the market the Captains of the industries perforce have to keep

themselves addressed with changing environment and adopt new techniques of their resource

management.

The human resource in any organization is not important but Valuable to any

organization. This significant resource. Warrant due consideration executives and managers right

from the beginning. They have to take into account organizational deployment and adopt new

strategies for recruitment of the best talent available. The talent available in the marketing is

plenty but requirement is to recruit a suitable talent as per the job requirement and the

requirement of the organization. The different organ may choose their own systems but the and

result by selecting the best will go a long way to fulfill the organizational goals.

The function of Human Resource Executive/Personnel managers does not end merely at

selection stage rather it begins from that step because the talent so selected is required to be

developed to fulfill the organizational interest or

the goals so that there is an overall prosperity of both the organization & the individual. Towards

this end the importance of recruitment & selection of the desired talent enhances the potential

and opportunity for the organizations to and achieve its objectives.

Page 3: Employee Satisfaction Alcon (1)

Page 3

EXECUTIVE SUMMARY

The success and failure of the organization largely depends on the human or employees

working in the organization. So recruitment and selection both are very important and they are

concerned with obtaining, organizing, and motivating the human resources required by the

enterprise.

Research was carried out to understand the practices of recruitment and selection

followed by Alcon Cables ltd, Rajpura. To understand the formulation of recruitment and

selection policies in the company and to give the suggestions for improvement in recruitment and

selection procedures currently followed by the company.

Through this report I was also able to understand, recruitment is sometimes confused

with employment. The two are not one and the same. Recruitment is just one step in the process

of employment. Similarly recruitment and selection are also different in nature. The function of

recruitment precedes the selection process. Recruitment is concerned with developing suitable

techniques for attracting more and more candidates while selection is the process of finding out

the most suitable candidate for the job.

Page 4: Employee Satisfaction Alcon (1)

Page 4

CHAPTER-II

COMPANY PROFILE

Page 5: Employee Satisfaction Alcon (1)

Page 5

Products / Services :

ALUMINUM CONDUCTOR XLPE INSULATED , PVC INSULATED ARMOURED AND

UNAROMOURED CABLE.

COPPER CONDUCTOR XLPE INSULATED, PVC INSULATED ARMOURED AND

UNARMOURED CBALE.

COPPER FLEXIBLE CABLE.

COPPER FLAT CABLE

Company Profile :

We are manufacture of LT power and control cable and flexible cable

Establishment Year: 1959

Firm Type: Partnership

Nature of Business: Manufacturer

Level to Expand: State

Page 6: Employee Satisfaction Alcon (1)

Page 6

PRODUCTS & SERVICES

>> Other products and services

Twine, cordage, ropes and cables

Twine, man-made fibre

Cords, natural fibre

Cords, man-made fibre

Cords, silk and cotton waste

Cords, paper

Cords, braided

Cords, impregnated

Cords, endless

Cords, plastic or latex coated

Cables, cords and ropes, plaited bands and stranded wire slings, metal

Cables, stainless steel wire

Cables, galvanised steel wire

Cables, iron and steel, mixed cables

Cables, mixed, metal-textile fibres

Cables, multi-wire, 4 to 16 strands, non-ferrous metals

Page 7: Employee Satisfaction Alcon (1)

Page 7

Cables, metal, covered

Cables, metal, braided

Power line cable and wire fittings

Terminals, power line cable and wire

Connectors, power line cable and wire

Clamps, power line cable and wire

Cable clips and wiring clips, electric

Cable cleats and saddles, electric

Brackets, power line cable and wire

Cable glands

Cable glands for hazardous areas

Junction boxes

Junction boxes, watertight

Junction boxes, earth-cable, fused

Power line vibration dampers and spacer dampers

Cable tensioners and cable laying equipment, electric

Cable support systems

Page 8: Employee Satisfaction Alcon (1)

Page 8

Cable suspenders, electric

Cable racks, electric

Cable trays, electric

Cable thimbles and sockets, electric

Cable end sleeves, electric

Cable joint accessories, underground distribution

Electric wires and cables, insulated

Wire, mineral fibre covered, electric

Wire, ceramic covered, electric

Wire, textile covered, electric

Wires and cables for telecommunications and electronics

Cables, coaxial

Cables, coaxial, microwave

Cables, miniature, electric

Local area network (LAN) equipment NES

Local area network (LAN) systems, complete

Local networks, optical fibre cable

Page 10: Employee Satisfaction Alcon (1)

Page 10

CONTACT INFORMATION :

Web-site: Visit Website

Contact Person: B.K.SAGGI

Designation: PARTNER

Phones (Office) : 1762329943

Phones (Resi.) : 329943

Mobile: 9316603066

Fax: 1762232687

Address: 27-A, FOCAL POINT, RAJPURA

RAJPUA - 140401

(Punjab) India

Page 11: Employee Satisfaction Alcon (1)

Page 11

Vision And Mission

The company aims at successfully meeting the varied needs of the Indian consumers. The

Company has continuously Endeavored to bring new products to the Indian Consumer the

Company stayed close to its roots nature and it has been a platform for its success for several

years.

Mission Statement

The mission statement of Alcon Cables ltd. Rajpura is „‟To produce and sell goods and

service to achieve the highest return on sales in the Industry to total satisfaction of customers ,

employees and Share holders in that order.

Quality

Rajpura Branch of Alcon Cables ltd has a good Quality control system together with

Research and Development which is comparable to its best in the Industry. It is to the Credit of

its good Quality Control system and efficient R and D Department, thatAlcon Cables Ltd,

Rajpura has been honoured and awarded .‟‟THE AMERICAN INTERNATIONAL QUALITY

CERTIFICATE AND GOLD MEDAL.‟‟

Page 12: Employee Satisfaction Alcon (1)

Page 12

CHAPTER-III

REVIEW OF THE

LITERATURE

Page 13: Employee Satisfaction Alcon (1)

Page 13

REVIEW OF THE LITERATURE

Although it has been more common to investigate employee attitude data at the individual

employee level, researchers have begun to explore similar relationships at the business-unit level

and the organizational level. Research conducted under the rubric of organizational climate has

had success in aggregating individual employees‟ perceptions and investigating their relationship

to both organizational-level and individual-level outcomes (see, e.g., Schneider, White, & Paul,

1998; Zohar & Luria, 2005). In addition, there are a handful of studies that have explored the

relationship between aggregated employee job satisfaction attitudes and organizational (or unit-

level) performance.

Ostroff (1992), studying a sample of 364 schools, investigated the relationship between

employees‟ attitudes and organizational performance. Ostroff found that aggregated teacher

attitudes such as job satisfaction and organizational commitment were concurrently related to

school performance, as measured by several performance outcomes such as student academic

achievement and teacher turnover rates. Across 12 organizational performance indexes, the

magnitudes of the correlations between teacher satisfaction and performance ranged from .11 to

.54, with a mean of .28. When the unique characteristics of the schools were statistically

controlled for, teacher satisfaction and other job-related attitudes continued to predict many of

the organizational performance outcomes. Results were strongest for teacher satisfaction; thus,

organizations with more satisfied employees tended to be more effective than organizations with

dissatisfied employees. This study indicates that satisfaction is an important social process factor

that fosters organizational effectiveness. The major limitation of this study pertains to the nature

of the study sample; all organizations were secondary schools. The extent to which similar

relationships would hold for organizations in other types of industries (manufacturing, service,

etc) and occupations cannot be determined.

Page 14: Employee Satisfaction Alcon (1)

Page 14

CHAPTER-IV

RESEARCH

METHODOLOGY

Page 15: Employee Satisfaction Alcon (1)

Page 15

RESEARCH METHODOLOGY

1. Focus And Objectives of project

Focus of my study is to highlight the significance of human Resource with following

objectives:-

(a) Human beings are complex in nature with potential to grow This resource is creative and

has the ability to contribute in further in the cause of human lives.

(b) The organization requires demonstrating due concern to Recruit & select required talent

for the organizational progress.

2. Approach or Methodology

I was briefed by very guide Shri B.K. SAGGI G.M. (HR & Adm) Alcon Cables Ltd.

Rajpura. He highlighted salient aspects of human Resource management & importance of proper

Recruitment & selection of employees for overall growth of the organization. He concerned

numerous aspects related to recruitment & selection like the importance, policy, manpower

planning, process, objectives & various options available to recruit the requisite talent.

3. Research Design

The Research design is the blue print for the fulfillment of objectives and answering

questions. It is frame-work which determines the course of action towards the collection and

analysis of required data. It is a master plan specifying the method and procedures for collecting

and analyzing the method information. Descriptive Research is used in this study, as the main

aim is to describe characteristics of the phenomenon or a situation.

Page 16: Employee Satisfaction Alcon (1)

Page 16

4. Data Collection

The Sources of data includes :-

1. Primary Data Sources.

2. Secondary Data Sources.

Primary Data Sources :- Primary Data has been Collectly directly from sample respondents

through questionnaires with the help of interview.

Secondary Data Sources:- Secondary data sources are those which has already been used and

kept as records like website of company, manuals reports etc.

Sample Design:- Sample design is definite plan determines before any data is actually obtained

for a sample from a given population.

Target Population : Employers

Sample Unit : Individual

Sampling Technique : Convenient sampling

Sample size : 100 respondents

5. Limitations of the Study

Various limitations of the study are:-

(a) Various Parameters used in the project may not be 100% realistic.

(b) The sample size taken over a limited period may have a margin of error.

Page 17: Employee Satisfaction Alcon (1)

Page 17

(c) Time constraint in the project.

Introduction

Employee satisfaction means different things to different people. While we believe that

employee satisfaction is necessary for high performance studies in the past have not supported

this belief.

In general people most often associate satisfaction with happiness and comfort.

Satisfaction means you will find casual relationship to organizational performance our research

by identifying the principal elements of fulfillment, empowerment and engagements.

Meaning

“Employee satisfaction means different things to different people.”

employee satisfaction is the terminology used to describe where employee are happy and

contented and fulfilling their desires and needs at work.”

Page 18: Employee Satisfaction Alcon (1)

Page 18

CHAPTER-V

OBJECTIVE OF

THE STUDY

Page 19: Employee Satisfaction Alcon (1)

Page 19

OBJECTIVE OF THE STUDY

To get practical knowledge

To know how to applied theory practically

To get knowledge that how employee important role in human resource

I want to know the employee think about Austin engineering company and their interest

of work

To know that which type of facilities provided by the employees

Research design

Generally, there are basic three types of research design, Exploratory, descriptive and Casual

research. Here we have taken Descriptive Research Design and the reason behind it is as follows:

The Descriptive Research Design is used when the researcher is interested in knowing the

characteristics of certain group. Here we are interested in knowing the proportion of employees

in a given population have behaved in a particular manner making projection of things.

Data collection method

Whatever information data and data I gathered mainly I received from two sources

primary and secondary data.

Method of Data Collection

Primary Data Secondary Data

Page 20: Employee Satisfaction Alcon (1)

Page 20

Primary Data

I received most of the information from primary data. I asked many information and question to

the employees and they given me many types of information.

I used questionnaire method to survey of the data.

Secondary Data

Some information I also received from the secondary data. There are two types of the secondary

data is as above

o Internal Sources

Annual report of AEC

Print mutual

o External Sources

Websites

Population list

Library books

Sampling Process

Defining the Population

It is the aggregate of all the elements define prior to the selection of the sample. It is

necessary to define the population in terms of the element, sampling unit, extant and time. We

have conducted a survey of employees and to know the satisfaction level of the employees in

Austin engineering company. Theses specifications are as follow.

Element :- Employee of Alcon Cable Industry

Sampling Unit :- Alcon Cable Industry

Page 21: Employee Satisfaction Alcon (1)

Page 21

Specifying the Sampling Method

It indicates how the sample unit are selected. We have selected random sampling method.

The Project last 6 week and cover all the topics related to the employee satisfaction.

Sample size decision

In this case population and sample both are well defined for the Alcon Cable Industry as

per the convenience also this can be arranged in order as per our wish which would be easily

assessable.

Selecting the sample

So far as our research is concerned we have taken sample size 40 employees of 655

population of the Alcon Cable Industry.

Page 22: Employee Satisfaction Alcon (1)

Page 22

CHAPTER-VI

DATA ANALYSIS AND

INTERPRETATION

Page 23: Employee Satisfaction Alcon (1)

Page 23

DATA ANALYSIS AND INTERPRETATION

Question 1:-

Analysis of age group of employess.

Age group No. of Employees Percentage

1 21 to 30 16 40%

2 31 to 40 14 35%

3 41 to 58 10 25%

Total 40 100%

In total 40 employees 16 employee‟s age are 21 to 30, it means 40% reviews are taken

from young employees in the company and 14 employee‟s age are 31 to 40 means 35% reviews

are taken from and fewer than 40 employees 10 person‟s age are 41 to 58 it means 25% reviews

are taken from experience employees.

0

20

40

60

80

100

21to30 31to40 41to58 total

16 14 10

404035

25

100

NO.OF EMPLOYEE

Per

Page 24: Employee Satisfaction Alcon (1)

Page 24

Question 2:-

In Alcon Cable Industry of employees.

Education No of Employee Percentage

1 8 To 10th

Pass 10 25 %

2 ITI 2 5 %

3 11 To Graduation 12 30 %

4 P.G. Or Engineering 16 40 %

Total 40 100%

Here from the chart we can say that more than 50% employs are graduate and post-graduate 10

employs review that are based on 8th

to 10th

pass, and 2 employees came from ITI field. 12

employees are graduate and 16 employs are P.G. or Engineering field.

Page 25: Employee Satisfaction Alcon (1)

Page 25

Question 3:-

Analysis of Marital Status of employees in Alcon Cable Industry

Marital Status No. Of Employee Per.

1 Married 32 80%

2 Unmarried 8 20%

Total 40 100%

In the company fewer than 40 employees 32 are Married and 8 employees are Unmarried. It

means 80% are Married and 20% employees are Unmarried.

Page 26: Employee Satisfaction Alcon (1)

Page 26

Question 4:-

Experience wise Analysis of employees in Alcon Cable Industry

No. Experience No. Of Employee Per.

1 1 Month to 6 Month 6 15%

2 6 Month to 1 Year 2 5%

3 1 Year to 5 Year 10 25%

4 5 Years above 22 55%

Total 40 100%

In the company fewer than 40 employees. 6 are experienced of one Month to 6 Months, 2

employees are 6 Months to 1 Year, 10 employees are working on 1 Year to 5 Years and 22

employees are working 5 Years above.

0

10

20

30

40

50

60

70

80

90

100

1month to 6months

6 months to 1 year1 year to 5 years 5 years above total

62

10

22

40

15

5

25

55

100

NO.OF EMPLOYEE Per

Page 27: Employee Satisfaction Alcon (1)

Page 27

Question 5:-

If you have any problem than are you get solution from meeting?

Answer No. Of Employee Per.

Yes 26 65%

No 14 35%

Total 40 100%

Above chart shows that 26 employees means 65% employees got solution of their

Problems from PM meeting conducted in Alcon Cable Industry. But 14 employees means 35%

did not get any type of services solution from PM's meeting conducted quarterly in Alcon Cable

Industry.

0

10

20

30

40

50

60

70

80

90

100

YES NO total

NO.OF EMPLOYEE

Per

Page 28: Employee Satisfaction Alcon (1)

Page 28

Question 6:-

Are you satisfied with participative management in your company?

Answer No. Of Employee Per.

Yes 34 85%

No 6 15%

Above chart shows that 40 employees reviews in which 34 employees means 85% Satisfied with

PM in Alcon Cable Industry. But 6 employees are not Satisfied with participative management in

Alcon Cable Industry.

0

10

20

30

40

50

60

70

80

90

100

YES NO total

NO.OF EMPLOYEE Per

Page 29: Employee Satisfaction Alcon (1)

Page 29

Question 7:-

Are you getting involvement while taking any type of decision by the

company?

Answer No. Of Employee Per.

Yes 12 30%

No 16 40%

Sometime 12 30%

0

20

40

60

80

100

YES NO SOME TIME total

NO.OF EMPLOYEE Per

Page 30: Employee Satisfaction Alcon (1)

Page 30

Here 12 employees means 30% reviews who are getting involvement while any decision taken

from company. And 16 employees means 40% did not get any involvement in any decision of

company. And 12 employees means 30% sometimes get involvement in any decision given by

company.

Question 8:-

Are you getting familiar environment in your company?

Answer No. Of Employee Per.

Yes 38 95%

No 2 5%

Generally, We find that every company wants to familiar Environment and 2 employees means

5% do not feel familiar Environment Alcon Cable Industry.

0

10

20

30

40

50

60

70

80

90

100

YES NO total

NO.OF EMPLOYEE Per

Page 31: Employee Satisfaction Alcon (1)

Page 31

Question 9:-

Do you have the job satisfaction?

Answer No. Of Employee Per.

Yes 31 77.5%

No 9 22.5%

Job satisfaction is the more Important thing for employees and company both . Here , 31

employees means 77.5% are satisfied with their job and 9 employees means 22.5% does not

satisfied with their job.

0

20

40

60

80

100

120

YES NO total

NO.OF EMPLOYEE Per

Page 32: Employee Satisfaction Alcon (1)

Page 32

Question 10:-

How your superior dose behaves with you?

Answer No. Of Employee Per.

In a considerate Manner 15 37.5%

Stiffly 6 15%

Rudely 4 10%

Formally 15 37.5%

Generally , we find that behavior of superior is more important part of an employees.

here 15 employees means 37.5% faced that superior behavior with them in considerate manner ,

6 employees means 15% faced stiffly behavior , 4 employees means 10% suffered from rudely

behavior and 15 employees means 37.5% get formal behavior by their superior.

0

20

40

60

80

100

In a Considerate

Stiffly Rudely Formally total

NO.OF EMPLOYEE Per

Page 33: Employee Satisfaction Alcon (1)

Page 33

Question 11:-

If worker are participate in any decision, and then do you think that mutual

understanding creates in company’s environment?

Answer No. Of Employee Per.

Yes 40 100%

No -

Mutual understanding plays key role in any company's Environment. And all 40 employees

believes that if workers are participate in any decision , Mutual understanding creates in

company's Environment.

0

20

40

60

80

100

YES NO total

40

0

40

100

0

100

NO.OF EMPLOYEE

Per

Page 34: Employee Satisfaction Alcon (1)

Page 34

Question 12:-

Are there any workers committee?

Answer No. Of Employee Per.

Yes 20 50%

No 5 12.5%

I don't know 15 37.5%

Alcon Cable Industry has work committee. But only 20 employee means 50% knows about it

and 5 employees means 12.5% told him that there is no any works committee and 15 employees

means 37.5% do not know about work committee.

20

515

4050

12.5

37.5

100

0

20

40

60

80

100

120

YES NO I DON' T KNOW

total

NO.OF EMPLOYEE

Per

Page 35: Employee Satisfaction Alcon (1)

Page 35

Question 13:-

Are you afraid from your employer while discussing any matter related with

company?

Answer No. Of Employee Per.

Yes 8 20%

No 23 57.5%

Sometime 9 22.5%

Above chart shows that 8 employees means 20% are afraid from their managers , 23

employees means 57.5% are not afraid from their managers . And 9 employees means 22.5% are

sometimes feels afraid from their managers while discussing any matter related with company.

0

20

40

60

80

100

YES NO SOME TIME

total

8

23

9

40

20

57.5

22.5

100

NO.OF EMPLOYEE

Per

Page 36: Employee Satisfaction Alcon (1)

Page 36

Question 14:-

Do you participate in the celebration of your organization?

Answer No. Of Employee Per.

Yes 32 80%

No 8 20%

Here we can say that Alcon Cable Industry includes every worker in every celebration.

But here 32 employees means 80% got participants in any celebration , and 8 employees means

20% did not get participation in any celebration in the organition.

0

20

40

60

80

100

YES NO total

32

8

40

80

20

100

NO.OF EMPLOYEE Per

Page 37: Employee Satisfaction Alcon (1)

Page 37

Question 15:-

Do you have any status so that employer approaches you for seeking your

help?

Answer No. Of Employee Per.

Yes 22 55%

No 18 45%

Generally, we find that every employees wants to such as status in which

everybody wants their help. And if anybody has some ability than employer must noticed that

things. here 22 employees means 55% believes that they have some special abilities to employer

wants their help. And 18 employees means 45% believes that they have no any ability to

employer wants their help.

0

20

40

60

80

100

YES NO total

22 18

40

5545

100

NO.OF EMPLOYEE Per

Page 38: Employee Satisfaction Alcon (1)

Page 38

CONCLUSION OF HYPOTHESIS

Here by analyzing the employees view and opinion researcher can say that there are more

than 50% employees are satisfied with the company policy. So that alternative hypothesis should

be rejected and null hypothesis should be accepted.

Hypotheses

Many learned the Scientific Method in highschool. In graduate school the only difference is that

there is no teacher who "holds your hand" nor is there any "step-by-step" lab manual. Rather, it's

the student researcher who must formulate a hypothesis or need, design experiments and ensure

proper data collection. In essence you are your own teacher and you write your own lab manual.

Recall, the Scientific Method is hypothesis-driven; one makes an educated guess to explain a

cause-and-effect relationship. Experiments are conducted to test this guess and ultimately answer

if the hypothesis is true or false (there is no right or wrong).

Design is different from the Scientific Method. Design is needs-driven with the goal of

optimally designing something to meet some demand. For instance, you don't hypothesize about

constructing artificial hearts but design and construct systems that increase a patient's quality of

life. Design often leads to hypothesis-driven research. A design's performance begs questions:

Why did it fail or why does it perform so well? Without educated guesses and experimental

verfication, one doesnt' know.

Briefly the Scientific Method (i.e. hypothesis-driven research) involves Observation, Hypothesis,

Controlled Experiment and Conclusion. More specifically:

Page 39: Employee Satisfaction Alcon (1)

Page 39

FINDINGS

Research shows that every three months Alcon Cable Industry organized one meeting participate

management called works committee , But most of employees do not know about that meeting.

And those who know about meeting, they unknown about who are that members of works

committee from workers side

Alcon Cable Industry provide different types of the facilities to the employees like provident

funds , 30 Year's lives per year , medical facilities , dearness allowance , free bus services , free

interest loan , training to the employees , social camp , training in house , training outside for

specific employees etc. so that employees get motivation and they will performing well.

Page 40: Employee Satisfaction Alcon (1)

Page 40

CHAPTER-VII

LIMITATION OF THE

STUDY

Page 41: Employee Satisfaction Alcon (1)

Page 41

LIMITATION OF THE STUDY

The limitation of the study are as follow:-

Personal Bias:

Individuals may have personal bias towards particular investment option so they

may not give correct information and due to which the conclusion may be derived.

Employees don‟t provide all types of information of the company

Time Limit:

The time duration given for the research is less.

Area:

The area was limited to Rajkot City only, so we cannot know the degree of the literacy

outside the city.

Sample Size:

The last limitation is Sample Size, which is of 100 only; due to which we may not get the

proper results.

Page 42: Employee Satisfaction Alcon (1)

Page 42

CHAPTER-VIII

SUGGESTION &

CONCLUSION

Page 43: Employee Satisfaction Alcon (1)

Page 43

SUGGESTION

Employer should adopt a progressive outlook . They should consider industry joint

endeavor in which workers have an equal say. Employer should be made conscious of

their obligations to workers benefits of participative management . They should provide

job security to workers .

Strong , enlightened and truly representative trade union should be developed. Only one

union should be recognized in each industrial unit to represent the workers.

Employers and workers should agree on the objective of the industry. They should

recognize and respect the rights and obligation of each other.

Workers and representative should be provided education and training in the philosophy

and process of participative management. Worker should be made aware of the benefits

of participation.

Mere legislation can not make participation successful. A true spirit of mutual co-

operation and commitment to participation must be develop on the part of both

management and labour. An atmophere of trust should be created on both side.

Participation should be continues process .Adequate time must be allowed to let it take

roots. It has to be a slow and steady process. To begin with participation should start at

the operating level of the management.

Page 44: Employee Satisfaction Alcon (1)

Page 44

CONCLUSION

In introduction I have already described that why employees is satisfaction is need of

company ? Than after research of the survey of employees satisfaction and find the problem.

After find the problem and to decide the specific object of the study . And prepare a

research plan of the survey of employees. After collect primary and secondary data than to know

the population size of company and select the some employees and survey of these employees.

At last to prepare questionnaire and these questionnaire is fill up the selected employees. After

finding the problem and you suggestion of the company to solve the program between employees

and employer. So I want to say that though co-operate between employer and employees is very

important for growth of any organization.

Page 45: Employee Satisfaction Alcon (1)

Page 45

CHAPTER-IX

BIBLIOGRAPHY

Page 46: Employee Satisfaction Alcon (1)

Page 46

BIBLIOGRAPHY

1. www.google.com

3. www.yahoo.com

4. projects.com

5. http://en.wikipedia.org/wiki/recruitment and selection.

6. http://www.managament help.org/

7. http://recuritment.naukrihub.com./recuritment Vs selection html. + (Project)

Page 47: Employee Satisfaction Alcon (1)

Page 47

CHAPTER-X

QUESTIONNAIRE

Page 48: Employee Satisfaction Alcon (1)

Page 48

QUESTIONNAIRE

Q1. What is the age group of employees?

a) Under 21 ( )

b) 21 to 34 ( )

c) 45-54 ( )

d) 55 or order ( )

Q2. How long have you worked at Alcon Cables?

a) Less than 6 months ( )

b) 6 months to 1 year ( )

c) 1 year to 5 year ( )

d) 5 year above ( )

Q3. If you have any problem than are you get solution from meeting?

a) Yes ( )

b) No ( )

Q4. Are you satisfied with participative management in your company?

a) Yes ( )

b) No ( )

Q5. Are you getting involvement while taking any type of decision by the company?

a) Yes ( )

b) No ( )

Page 49: Employee Satisfaction Alcon (1)

Page 49

Q6. Are you getting familiar environment in your company?

a) Yes ( )

b) No ( )

Q7. Do you have the job satisfaction?

a) Yes ( )

b) No ( )

Q8. How your superior does behaves with you?

a) In a considerate Manner ( )

b) Stiffly ( )

c) Rudely ( )

d) Formally ( )

Q9. If worker are participate in any decision, and then do you think that mutual

understanding

creates in company’s environment?

a) Yes ( )

b) No ( )

Q10. Are there any workers committee?

a) Yes ( )

b) No ( )

Page 50: Employee Satisfaction Alcon (1)

Page 50

Q11. Are you afraid your employer while discussing any matter related with company?

a) Yes ( )

b) No ( )

Q12. Do you participate in the celebration of your organization?

a) Yes ( )

b) No ( )

Q13. Do you have any status so that employer approaches you for seeking your help?

a) Yes ( )

b) No ( )