ACKNOWLEDGEMENT

Though it is customary to thanks all those who helped me in this

project, but since the report of my summer training as part of my course

curriculum for MASTER OF BUSINESS ADMINISTRATION (MBA)

programmed so I take this, opportunity to offer my gratitude to a number of

helping hands for their co-operations and advices to enable me to bring up

this project report.

My training in IFFCO INDUSTRY has been a worth while experience

because of the help I received from a number of people here and I would like

to take this opportunity to extend my heart felt thanks to all those who

made my training a good learning process.

First of all, I express my overwhelming sense of gratitude and special

thanks to S.L.M.WARRIER, MANGER (H.R.) (P& A Department) IFFCO Aonla

Bareilly for encouraging me to take this topic for research work and

providing the stimulus for putting my heart and soul into it.

I wish to record my appreciation to MR.D.KALIA (Senior training

manager) or giving me this opportunity to do my summer training in this

esteemed organization.

My sincere thanks also go to Mr. K.K. PANDEY, Training Officer,

and IFFCO AONLA who gave me his suggestions, invaluable time and

criticism, whenever needed.

I will be doing injustice if I didn’t thank the employees of IFFCO

AONLA, because with out their co-operation my project would not be

possible.

“GUIDANCE IS THE BEST IN THE WAY PROGRESS”.

I am thankful to them for giving me their views and suggestions

regarding training and development at IFFCO AONLA.

1

Finally I would like to thank my teachers and parents for their

guidance, and friends who helped me in the completion of this project

report.

JANKI DEVI

2

PREFACE

To make the student conversant with the practical knowledge and the

industrial atmosphere implant training is must. The training basically aims

at following:-

To be familiar with the industrial environment.

To be aware of what is happening in fast growing professional work.

To visualize study text through practical happenings.

To explore own fields of project.

IFFCO AONLA provided with ample opportunities to pursue above

mentioned goals. I am quite sure that the knowledge that I gain in my

practical training will prove to be very helpful in my future.

Labor welfare work is undertaken by various groups within and outside

an organization to improve the living conditions of workers. The objective

is to make the worker happy, healthy, committed and loyal. Employers

with a progressive outlook have always invested heavy amounts in

enriching the life of workers.

My humble endeavor and motive in presenting the project report is to

present a strategic overview of employee’s welfare at IFFCO which is an

important integral part of Personnel management.

It is hoped that this project will serve as a supportive document to

research workers as efforts has been tried to make this report an

informative, stimulating and self explanatory.

Janki Devi

3

TABLE OF CONTENTS

PART-A

INTRODUCTION ABOUT IFFCO

HISTROY OF IFFCO

ORGANIZATION STUCTURE OF OFFCO

ORGANIZATION CHART OF IFFCO

OBJECTIVES OF IFFCO

GROWING FOR STRENGTH TO STRENGTH

VISION AND MISSION

CORPORATE PLANNING

VISION 2010

IFFCO’S LOGO

HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS) LAUNCHED

4

PART-B

INTRODUCTION OF IFFCO AONLA UNIT

HISTORY OF IFFCO AONLA UNIT

ORGANIZATION STUCTURE OF IFFCON AONLA UNIT

ORGANIZATION CHART OF IFFCO AONLA UNIT

PERFORMANCE HIGHLIGHTS OF IFFCO (2004-05)

SERVICES TO FARMERS

SAILENT FEATURES OF IFFCO AONLA UNIT

MOTTO OF IFFCO

MAJOR AWARDS RECEIVED BY IFFCO

NOTABLE ACHIEVEMENTS OF IFFCO AONLA

PROBLEMS OF THE ORGANIZATION

5

PART-C

PERSONNEL DEPARTMENT

INTRODUCTION

PRIMARY FUNCTIONS OF PERSONNELL DEPARTMENT

ORGANIZATION STRUCTURE OF P&A DEPARTMENT

VARIOUS SECTIONS UNDER P & A DEPARTMENT AT IFFCO

PART-D

EMPLOYEE WELFARE THEORY

SCOPE OF LABOUR WELFARE

IMPORTANCE OF WELFARE MEASURES

TYPES OF WELFARE ACTIVITIES

CHAPTER V OF FACTORIES ACT

6

PART-E

EMPLOYEE WELFARE AT IFFCO

(I) INTRAMURAL WELFARE ACTIVITIES

WELFARE MEASURES OUTSIDE THE WORK-PLACE

LABOUR WELFARE OFFICER

(II) EXTRAMURAL WELFARE ACTIVITES

IFFCO TOWN-SHIP

SIPSA

(III) SOME OTHER NON STATUTORY/ VOLUNTARY WELFARE

SCHEMES

LOANS

MEDICAL BENEFITS

TRANSPORT

PART-F

CONCLUSION

BIBLIOGRAPHY

7

DURATION: FROM 28th MAY TO 27th JUNE 2012

“THE LEADING PRODUCER OF FERTILIZER”

(UREA)

8

9

Part - A

Part - A

10

Introduction About

IFFCO

INDIAN FARMERS FERTILIZER COOPERATIVE LIMITED

During mid- sixties, the co-operative sector in India was

responsible for distribution of 70 per cent of fertilizers

consumed in the country. This Sector had adequate infrastructure to

distribute fertilizers but had no production facilities of its own and hence

dependent on public/private Sectors for supplies. To overcome this lacuna

and to bridge the demand supply gap in the country, a new cooperative

society was conceived to specifically cater to the requirements of farmers.

It was a unique venture in which the farmers of the country through their

own co-operative societies created this new institution to safeguard their

interests. The number of co-operative societies associated with IFFCO has

risen from 57 in 1967 to more than 36,000.

Indian Farmers Fertilizer Co-operative Limited (IFFCO) was registered on

November 3, 1967 as a Multi-unit Co-operative Society. On the enactment

of the Multistate Cooperative Societies act 1984 & 2002, the Society is

deemed to be registered as a Multistate Cooperative Society. The Society

is primarily engaged in production and distribution of fertilizers. The

byelaws of the Society provide a broad framework for the activities of

IFFCO as a Cooperative Society.

IFFCO commissioned an ammonia - urea complex at Kalol and the NPK/DAP

plant at Kandla both in the state of Gujarat in 1975. Another ammonia -

urea complex was set up at Phulpur in the state of Uttar Pradesh in 1981.

The ammonia - urea unit at Aonla was commissioned in 1988. The annual

installed capacity of all the plants was 1.62 million tones of Urea and

NPK/DAP equivalent to 309 thousand tone of phosphates.

The distribution of IFFCO's fertilizer is undertaken through over 36,000 co-

operative societies. The entire activities of Distribution, Sales and

Promotion are co-ordinate by Marketing Central Office (MKCO) at New Delhi

assisted by the Marketing offices in the field. In addition, essential agro-

inputs for crop production are made available to the farmers through a

chain of 167 Farmers Service Centre (FSC). IFFCO obsessively nurtures its

11

relations with farmers and undertakes a large number of agricultural

extension activities for their benefit every year.

At IFFCO, the thirst for ever improving the services to farmers and member

co-operatives is insatiable, commitment to quality is insurmountable and

harnessing of mother earths' bounty to drive hunger away from India in an

ecologically sustainable manner is the prime mission. All that IFFCO

cherishes in exchange is an everlasting smile on the face of Indian Farmer

who forms the moving spirit behind this mission.

IFFCO, to day, is a leading player in India's fertilizer industry and is making

substantial contribution to the efforts of Indian Government to increase

food grain production in the country. IFFCO's mission is "to enable Indian

farmers to prosper through timely supply of reliable, high quality

agricultural inputs and services in an environmentally sustainable manner

and to undertake other activities to improve their welfare.

ORGANISATION STRUCTURE OF IFFCO

The organization structure of IFFCO is such as to provide a high

degree of collaboration among the managerial personnel. This helps in

attaining organizational effectiveness. The structure consists of both line

and staff managers but there are a clear demarcation in their authorities

and responsibilities. Though the structure provides unlimited powers to the

managers yet most of the managers believe in benevolent leadership. This

is the main reason behind the new records made by IFFCO.

The Head Office of IFFCO is situated at New Delhi. It has cooperative

staff that plays a link pin role between cooperative office operating units of

Kalol, Kandla, Phulpur, and Aonla units. There are five zones i.e. North

Zone, East Zone, West Zone, Central Zone, and South Zone. Each zone has

its own Headquarter. The head-quarter of each zone is as follows:

12

Zone Headquarter

North Zone Chandigarh

East Zone Kolkata

West Zone Bhopal

North Central Zone Lucknow

South Zone Bangalore

Each head quarter has certain number of neighboring states under it

and the functioning of those states is controlled by that particular head

quarter. Each state has a State Office under each zone. Under each State

Office there are Area Offices and under each Area Office there are Service

Sectors.

The organization structure of IFFCO consists of Board of Directors.

The Govt. of India nominates two members of the board. The members of

the Cooperative Societies nominate rest of the members. A Chairman heads

the Board of Directors. The Chairman is the Functional Head of the

organization since he is an elected member. There is also a Vice Chairman

elected by the members of the Board of Directors.

One of the members of the Board of Directors is the Managing

Director (MD). The MD is the Executive Head since he is an appointed

member. The MD is responsible for carrying out all the functions of the

organization.

The Managing Director controls the functions of the

following:

• Director Marketing

• Director Finance

• Executive Director (Personnel &Administration)

• Executive Director (Technical)

•Executive Director (Technical Service Deptt. / Planning &

13

Development)

The Finance Director and the Marketing Director are also the

members of the Board of Directors but they do not have voting rights since

they are not elected members.

14

ORGANIZATION CHART OF IFFCOORGANIZATION CHART OF IFFCO

BOARD OF DIRECTORSBOARD OF DIRECTORS

CHAIRMAN & VICE CHAIRMAN

CHAIRMAN & VICE CHAIRMAN

MANAGING DIRECTORMANAGING DIRECTOR

DIRECTORMARKETIN

G

DIRECTORMARKETIN

G

DIRECTORFINANCE

DIRECTORFINANCE

EXECUTIVEDIRECTOR

& P.A.

EXECUTIVEDIRECTOR

& P.A.

EXECUTIVEDIRECTOR

TECH.

EXECUTIVEDIRECTOR

TECH.

EXECUTIVEDIRECTOR

TECH.

EXECUTIVEDIRECTOR

TECH.

OBJECTIVE OF THE COMPANY

During last 35 years of existence, IFFCO has taken a remarkable step

forward and has established itself as Asia’s largest fertilizer company.

THE BROAD OBJECTIVES OF SETTING UP THIS

VENTURE ARE AS FOLLOWS:

1) The main thrust of IFFCO’s activity is an increasing agricultural

productivity through balanced fertilization.

2) Some of the innovative endeavors of IFFCO in the pursuit of its

commitment to serve the farming community are village and district

adoption programs, intensive fertilizer - promotion campaigns and

reclamation of problematic lands.

3) It aims to promote the activities for enriching the life of rural masses

playing a role of catalyst by village adoption.

4) To create a healthy social atmosphere by establishing some health care

centers in clusters of villages.

5) To create scientific awareness among the farmers.

6) To ensure availability of fertilizers at the farmers’ doorstep.

15

7) Other side of IFFCO is to provide relief to rural masses at time of

contingencies and to help them in the treatment of wasteland.

IFFCO has grown steadily since its inception today. It has emerged not

only as the largest fertilizer producing organization in India but also Asia’s

largest fertilizer co-operative.

GROWING FOR STRENGTH TO STRENGTH

Channeling the power of the unity, IFFCO has become an unchallenged

frontrunner in India's initiatives. On the other hand, is its massive

manufacture base both working in tandem to serve the needs of millions of

farming families, nationwide?

On last count, IFFCO has membership of a whooping 36,000 member

societies separate across INDIA. This year's fertilizers production of 55.50

lakhs tones in the highest ever by IFFCO, further increasing it's lead as the

no. 1 fertilizers organization in India. In 2004-2005, IFFCO'S pants

contributed nearly a fifth to nations total nitrogenous and phosphoric

fertilizers production.

IFFCO production capacity not only offers the best quality product but

also enables production at the most competitive cost; constant

improvement in energy efficient has been a major focus area a part of

optimization of operational cost.

At IFFCO, we are firmly on the track leading to farmer's service. A long

journey, perhaps w/o an end but with every action a matter of delight a

satisfaction for us economy.

16

17

Vision&

Missio

VISION

To augment the incremental incomes of farmers by helping them to

increase their crop productivity through balance use of energy efficient

fertilizers; maintain the environmental health; and to make cooperative

societies economically and democratically strong for professionalized

service to the farming community to ensure an empowered rural India.

MISSION

1. To provide to farmers high quality fertilizers in right time and in adequate

quantities with an objective to increase crop productivity.

2. To make plant energy efficient continually reviews various schemes to

conserve energy.

3. Commitment to health, safety, environment and forestry development to

enrich the quality community of life.

4. Commitment to social responsibilities for a strong social fabric.

5. To institutionalize core values and create a culture of team building,

empowerment and innovation which would help incremental growth of

employees and enable achievement of strategic objectives.

6. Foster a culture of trust, openness and mutual concern to make working a

stimulating and challenging experience for stake holder.

7. Building a value organization with an improved and responsive customer

focus. A true commitment to transparency accountability and integrity

principle and practice.

18

8. Souring raw materials for production of phosphoric fertilizers at

economical cost by entering into Joint Ventures outside India.

9. To ensure core and non- core sector.

10. A true Cooperative Society committed for fostering cooperative

movement in the country.

19

CORPORATE PLANNING

NITROGENOUS FERTILIZERS PROJECT OMAN

(OMIFCO):-

IFFCO along with other joint partners is setting up an ammonia urea

fertilizers project is OMAN with an annual capacity of 16.53 lakhs MT UREA

and 2.5 lakhs MT AMMONIA. The project cost of US$ 969 million is being

financed with DEBT: Equity Ratio of 2:1. Against the total equity of US$ 320

million IFFCO has contributed 25% equity amounting to US$ 80 million.

Natural gas as feed stock for the plant will be supplied by the govt.

of Oman under a long term gas supply agreement. The Govt. of India (GOI)

will purchase the entire urea production from OMIFCO under a 15 year urea

off take agreement .IFFCO will purchase the entire surplus Ammonia under

10 year Ammonia off take agreement.

Implementation of the project commenced on August 15, 2002.The

project is expected to be commissioned with in schedule and the

commercial production is expected to start by 15 July 2005. We are happy to

inform that trial production of Ammonia started on March 28, 2005 and of

April 12, 2005.

20

VISION 2010

In order to maintain the sustained pace of remarkable growth being

achieved under the MISSION —2005, the Society is in the process of

formulating another growth plan “VISION 2010”.

The Fertilizer pricing policy environment in the country continues to be

uncertain. In order to sustain growth and ensure adequate return to the

member shareholders on the investment, IFFCO is exploring opportunities

for diversification into other areas of profitable business apart from

investments in the fertilizer sector. In its foray into other sectors, the Society

strengthening cooperative infrastructure and cooperative system with

overall - emphasis on strengthening Rural India.

Accordingly, the following main objectives have been kept in

view while formulating the “VISION- 2010”.

1. Attaining an annual turnover of Rs. 15000 crore by 2010;

2. Installation of Ammonia and Urea plants including acquisition of fertilizer

units;

3. Backward integration to meet feed-stock requirements such as

phosphoric Acid etc;

4. Generation of power;

5. Exploration / Distribution of Hydro-carbons;

6. Production and marketing of micro-nutrients, seeds, bio fertilizers,

pesticides etc;

7. Value addition to Agro-products and marketing;

8. Manufacture of Petrochemicals;

9. .Banking and Financial Services;

10. Information Technology and IT enabled services.

21

IFFCO’S LOGO

Logo's ratio is 1:2:5 and the color is green. The rectangle shows that

the Indian economy is depend upon the agriculture and green color shows

the faith of the farmers, they believe that after using the urea their fields

will always be green, the remaining white color shows that the quality of the

IFFCO's product is very good and oval shape is meant for the wealth and

prosperity.

IFFCO's are four pants:

1. KALOL

2. KANDLA

3. PHULPUR

4. AONLA

22

Having the capacity of the production of 4.7 million tones of

fertilizers. IFFCO's all plant have been achieving the annual capacity

utilization in the range of 122-120% in the critical condition of the limited

supply of the natural gas.

HUMAN RESOURCE MANAGEMENT

SYSTEM (HRMS) LAUNCHED

The ambitious FIRMS Package of IFFCO was formally launched on June

4, 2003 at New Delhi. In a simple but elegant function, the President of

IFFCO’s Employees Union, Mr. Bharadwaj, launched the software and

reviewed one of the modules after entering his personal number and

password. Mr. S.C. Mittal (General Manager, Management Services) gave an

over view of the package and explained the usefulness of the package to

the organization. Mr. Rakesh Kapoor (Finance Director) and Mr. S.K.Mishra

(ED — Personnel & Administration) and other dignitaries from Employees

Union, Officers Association, production units, marketing and corporate office

graced the occasion.

The HRMS package is software of wide dimensions and touches almost

all aspects of employee related activities. It consists of about 35 modules

and provides an exhaustive MIS for managers at various levels for

monitoring and also provides an elaborate Employee Information System

(EIS) to update employees on information pertaining to them. Important

modules include Payroll, Establishment, and Time Office, Medical

Reimbursement, Provident Fund, Loans & Advances and a host of other

modules that address all the requirements of all the employees of the

Society.

The launch of HRMS, in tandem with the IFFCO’s Wide Area

Network, heralds a new approach of wide ranging unified and integrated

systems throughout the organization that can result in a boost to employee

productivity

23

24

Part - B

25

IFFCO

Aonla Unit

ABOUT AONLA UNIT

The IFCCO AONLA unit is located in genetic plants of Uttar Pradesh

Bareilly district about 28 km. South-west in Bareilly-Badaun-Aonla road. It

was set up on 08 January 1985 and started commercial urea production at

16 July 1988. The infrastructure of Aonla unit is very big and constructed on

713 acres of land.

IFFCO AONLA unit is one of the most efficient and quality-wise as

well as environment oriented unit so that M/s KPMG Peat Marwick, a quality

registrar has certified it as ISO:9002 unit and M/s BVQI London has

26

accredited it as ISO:14001 unit. The Aonla unit, Ammonia -Urea complex is

comprised of the two phases:

AONLA-I

AONLA-II

AONLA-I was established in 1988 and it was digested to nation by

honorable prime minister of India late SHRI RAJEEV GANDHI on 17 May 1989.

AONLA-II was established in 1996 December. This unit was digested

to nation by honorable prime minister of India SHRI I.K.GUJRAL on 28 January

1997.

The total capacity of both the phases is 891000 million tones ad

145200 millions tones per annum of ammonia and urea respectively. There

are two streams of ammonia and four streams of urea.

The natural gas from H.B.J pipeline being supplied from Bombay

highway is the feed for the plant. AONLA I was commenced on May 1988

and AONLA II were on December 1996. Both units are achieving the annual

capacity utilization 116%.

27

ORGANIZATION STRUCTURE OF IFFCO AONLA UNIT

The organization structure of IFFCO —Aonla Unit is as follows:

Sr. General Manager Office:

SGM is the highest authority of Aonla Unit whose decision in the

Concern is final. Presently; Mr. N. C. NIGAM is Sr. GENERAL MANAGER.

General Manager:

The GM is the next higher authority of Aonla Unit. He assists the

Senior General Manager in taking all decisions.

Personnel & Administration Department:

The P&A Department is the heart of the organization. It is responsible for

formulating policies and procedures in the matter of Personal and

Administration as a whole. Under this all Personal functions like recruitment,

training, welfare, time office, etc. and all Administrative functions like

liveries, security, hospital, etc. are controlled.

Finance & Accounts Department:

It co-ordinates with all departments and complies the organization with all

financial results such as Profit & Loss Account, Balance Sheet, Budgeting,

etc.

Systems Department:

This department is responsible for consolidation and integration of database.

Further, it provides services beyond the operation level requirements in

application of material management, production reports, financial

management and personnel management, etc.

Utility Department:

28

This department of Utilities controls the functioning of steel and power

purification of water for recycling.

Production Department:

Under this department, the production and all related activities of

production of ammonia and urea are carried on.

Maintenance Department:

Under this, the maintenance of all mechanical, electrical, telephone and

mechanical services are controlled.

Organizational Chart at Aonla Unit

Unit Head

General Manager

Manager Manager Manager Manager

Manager

Finance Production Maintenance (HR)

Marketing

Manager Personnel Manager Administration

29

PERFORMANCE HIGHLIGHTS FOR THE YEAR 2004-05

The following are the performance highlights of IFFCO:-

Production of Fertilizers 61.54 LAHK TONNES

Production of Urea 37.14 LAKH TONNES

Production of NPK/DAP 24.40 LAKH TONNES

Highest sale of fertilizers 64.64 LAKH TONNES

Profit before Tax Rs.470.92 CRORE

Profit after Tax Rs.319.64 CRORE

Turnover Rs.7224 CRORE

Plant Productivity 1510 tone/head

Marketing Productivity 4042 tone/head

30

SERVICES TO FARMERS

Agricultural Extension and fertilizer use promotion programs as an

integral part of the marketing activity. Programs are conducted at Area /

State / Zonal Offices under the guidance of agricultural scientists. Programs

undertaken are:

• Balanced fertilization programs

• Adoption of villages for all round socio-economic development

• Farmers visit to various agricultural institutes and research farms

• Farmer’s Meetings, Field Days and Crop Seminars

• Mobile Soil Testing Laboratories with Audio-Visual aids

FARMERS BENEFIT PROGRAMS

IFFCO from its very inception has been alive to its responsibility of

increasing the agricultural productivity through promotion of scientific

farming among the farming community including balanced fertilization.

IFFCO field staff use the whole range of methods such as field

demonstration, farmers’ meeting, soil testing, crop seminars, field days,

distribution of mini kits etc. to the weaker sections of the community for

effective transfer of improved agricultural technology.

FARMERS SERVICE CENTER

IFFCO has established about 200 Farmers Service Centers where all

essential inputs like fertilizers, seeds, agro chemicals and guidance for their

judicious use are provided under one roof. The agricultural implements like

seed cum fertilizer drills, sprayers, dusters etc. are also provided to farmers

on custom hiring basis. Considering their popularity among the farming

31

community, IFFCO in collaboration with NCDC is presently engaged in

developing 2500 co-operative societies on the pattern of IFFCO Farmers

Services Centers.

FARMERS INTEGRATION SCHEME

To fulfill its objectives of serving the farming community, the society

has drawn up a scheme of farmers’ integration under which the farmers

from one part of the country are taken to another part in small groups. The

objective is to expose them to modern agricultural heritage, social customs

and lifestyle of different regions of the country and thus to achieve the

objective of national integration.

SOME FEATURES OF IFFCO AONLA UNIT

MANAGEMENT INFORMATION SYSTEM

In keeping pace with changing time, management information system

has been given due status at Aonla Unit. The unit has a campus wide

computer network using client-server technology. Fiber Optic Cable of about

7 Km length runs throughout the plant and forms the nerve system of

network. All networking components like state of art switches and hubs have

been provided by IBM The network comprises of 200 No of clients and- 5 No.

of servers. Most of the clients are Pentium and Pentium MMX Computers.

IBM Rs.6000 is the main server having AIX and Oracle 8.0 on it. Rest is

Windows NT and Netware Servers. All functional areas of the Unit have been

computerized. The network is connected to all Units, Head Office and

Marketing Offices via satellite through NICNET. Lotus Notes 4.5 on Windows

NT facilitates e-mail within and outside the country.

Aonla Unit’s own website has been placed on Internet so as to enable

others to know about the success story of Aonla Unit.

32

33

ENVIRONMENT MANAGEMENT

IFFCO understands its responsibility towards the environment,

therefore, to maintain the ecological balance, Zero Effluent Technology has

been selected for its plants. The effluent from various plants undergoes

extensive treatment and collected in lagoons from where it is used for

irrigation of: the green belt. A large 80 meters wide green belt has been

created around the plant. Some of the important environment management

facilities provided are, deducting system disc-oil separator, hydrolyser, non-

chromate cooling water treatment program and separate effluent treatment

plant. The air quality is also monitored continuously.

The environment parameters that are monitored are well below the

MINAS and other pollution standards. The logons area has become natural

habitat for the migratory birds during winter season and can excel as any

picnic resort.

Quality Control

Being an ISO: 9002 Unit, IFFCO Aonla lays much emphasis on

customer satisfaction through quality objectives. To meet its quality

objective, a full-fledged laboratory has been established to monitor quality

of production process at various stages round the clock and as well as the

inputs and final product Urea.

Community Development

IFFCO being an institution is committed to work for the improvement

of the socio economic conditions of rural population around the plant. Aonla

Unit has adopted several villages under its village development

scheme .Hand pumps, road construction, school building and other

amenities have been provided in the surrounding villages. Medical camps,

free distribution of medicines, polio and diphtheria vaccines, family planning

and social marketing are the few activities undertaken in these villages.

34

Subah Ladies Club of township also plays active part in social welfare by

running an education center for the education of poor children.

Human Resource Development

Employee development leads to the organizational development.

IFFCO has grasped this fundamental truth. A fully functional Training and

Development Section has been created to provide learning avenues to the

employees. Most of the employees are recruited as trainees and then

required to undergo extensive off-the job and on -the job training in various

disciplines. Other managerial and developmental training is also arranged in

-house as well as at the other prestigious institutions. The developmental

activities do not end with employees but extended to the families also.

Fire and Safety

Safety and fire prevention bring the primary factor of well being of an

organization. Therefore a well equipped fire and safety section has been

established in addition to various in built safety features of the plants and

their technology. Fire and Safety section has been provided with

sophisticated and modern facilities like fire fighting tenders , rapid

intervention vehicle , fire proof clothing , personal protective equipments ,

explosive meters, safety belts, air breathing apparatus , etc.

To inculcate safety habit in each of the employee, various safety seminars,

training and competitions are organized from time to time. A detailed on -

site emergency plan has been developed and practiced at regular intervals

to maintain preparedness to meet any eventuality.

35

MOTTO OF IFFCO

1. EXCELLENCE IN ENERGY CONSERVATION.

2. COMMITMENT TO BETTER ENVIRONMENT.

3. OVERALL COMMUNITY AND RURAL DEVELOPMENT.

36

37

Major Award

Received

38

NSCI SAFETY AWARD- 2002 ( PRASHANSA PATRA)

IFFCO Aonla Unit has won the NSCI Safety Award- 2002 ( PRASHANSA

PATRA) from National safety Council of India. The awards committee under

the Chairmanship of Shri Anil D. Ambani has declared the results of the NSCI

safety awards for the year -2002. The achievement reflects the corporate

culture on safety and health built assiduously with commitment and

leadership from the top.

The award was presented by Shri Sushil Kumar Shinde , Hon'ble Chief

Minister of Maharashtra at a function held at 10.00 AM on 27th December,

2003 at Walchand Hirachand Hall ( 4th floor) , Indian Merchants Chamber ,

LNM IMC Building , Churchgate, Mumbai. Shri Anil D. Ambani , Chairman NSC

presided over the function.

The award was jointly received by Sh. V.K.Bali , Sr. Executive

Director(Technical) and Shri H.C.Dave , Sr. General Manager, Aonla

Unit.

39

Above : Shri V.K.Bali , Sr.Executive Director(Tech.)-IFFCO & Shri H.C.Dave ,

Sr.General Manager, Aonla receiving the award from Shri Sushil Kumar Shinde

, Chief Minister Maharashtra .

KALOL

Seven Awards for overall, performance from FAI.

Two Awards for Industrial safety from GOI.

Award for Technical Innovation from FAI.

Two Raj Bhasha Shields for performing Hindi.

Award for Safety from National safety Council, Chicago.

Indo German Greentech Environment Excellence Award.

PHULPUR

Four Awards for Productivity from NPC.

Six National Safety Awards from GOI.

Two awards for Overall Performance from FAI.

Two awards for Technical innovation from FAI.

Three National Energy Conservation Awards.

Three Awards for best Environment Protection from FAI.

Best Environment Excellence Award from Indo-German Greentech

Foundation.

Best technical Paper award by FAI.

KANDLA

Twelve safety Award from National Safety Council, Bombay GOI.

Twenty three Safety Awards from Gujarat Safety Council, Baroda.

Nineteen Awards for Safety from National Safety Council, USA.

Letter of Appreciation from CEB for Energy Conservation.

Raj Bhasha Award for Promoting Hindi.

40

Six Awards for Overall Performance from FAI.

OTHERS

Three awards for Best Display in FAI Exhibitions.

Two awards for Highly Commendable Accounts.

Award in Appreciation of Initiative in Family Planning.

Awards for Best House Journal.

NOTABLE ACHIEVEMENTS OF IFFCO, AONLA

Aonla Project “Mechanical” completion achieved within 36 months

from zero date.

Commissioning of Ammonia Plant within 36 days from the process

feed cut-in into primary reformer.

Commencement of commercial production in just 42 month from Zero

date inspire of delay in supply of natural gas by M/s GAIL and C02

compressors by M/s BHEL.

Implementation of Aonla Project has been taken as modal for future

projects by Govt. of India.

IFFCO has bagged two prestigious National Awards- One for best

project implementation. (Second prize) by Ministry of Program

Implementation, Govt. of India and other for technical film new

horizons- Aonla project (Second prize) by FAI.

ASCI, Hyderabad have adopted implementation of Aonla project as a

model case study for there general management level courses.

The consumption of energy per tone of Urea produced at Aonla has

been record lowest in Indian fertilizer industries.

The project was implemented with a saving of Rs. 30 Crore from the

original estimate of Rs.696 Crore.

Doordarshan, Lucknow and Delhi in its National Network presented

the story of the Aonla project highlighting project completion and its

other social activities.

41

Development of 50 meter inside green belt around the factory to keep

the environment cleans.

National Energy Conservation Award —1995 (first prize) in the

Fertilizer Sector by Ministry of Power, Govt. of India.

Certificate of Merit from NPC for performance in the year 1993-1994.

PROBLEMS OF THE ORGANISATION

• IFFCO Aonla Unit is a natural gas based fertilizer plant set up on Hazeera –

Beejpur- Jagdishpur (HBJ) Pipeline. This pipeline is running through four

states and has become very old there by posing a threat for the IFFCO Aonla

Unit.

• The IFFCO Phulpur Unit is a non- gas based plant running on Naphtha and

Coal. The problem faced by it is that the cost of Naphtha is very high thus

increasing the cost of production.

• The IFFCO Aonla Unit is a subsidized organization but the Government of

India is trying to finish this subsidy as soon as possible.

• The Aonla Unit is also facing a problem of shortage of gas; therefore, the

cost of production is growing higher.

42

43

Part - C

44

Personal

PERSONNEL DEPARTMENT

INTRODUCTION

The Personnel department is concerned with people at work and with

their relationships with each other. It may be defined as a set of programs,

functions, and activities designed to maximize both personal and

organizational goals. It ensures that the organization attracts and hires

qualified, imaginative and competent people. It involves the establishment

of various policies to deal with employees and to retain them. To this end, it

lays rules regarding working conditions, designs appropriate compensation

plans, and strengthens employer-employee relations.

The primary functions of the personnel department are:

1) Organizational planning and development.

2) Staffing and development.

3) Training and development.

4) Compensation, Wages and Salary administration.

5) Motivation and incentives.

6) Employee services and benefits.

7) Employee records.

8) Labor and IR.

9) Personnel Research and personnel audit.

10) It is responsible for initiating and evolving sound personal policies,

procedures and practices.

11) It is responsible for laying uniform service conditions for all the

employees.

45

12) It hold periodic meetings and discussions with representative of all

recognized unions for resolving issues of company wise nature and inter in

to agreement in respect of wages and allowances and allied matters.

Organizations Structure of P&A Deptt.

Executive Director

(Head Office)

J G M (P&A)

Chief Manager

Senior Manager

Deputy Manager

Senior Personnel/Senior Administrative Officer

Personnel Officer/Administrative Officer

Jr. Personnel Officer/Jr. Administrative Officer

Sr. Assistant

Jr. Assistant

46

Various section under personnel Department at

IFFCO

HRD CELL

The cells have been created at divisional levels to ensure effective

implementation of HRD plan with special emphasis on Identification of

development needs and preparing manpower for future needs.

It carries out following activities:

a) Recruitment: For recruitment and selection both internal as well as

external sources are used.

b) Internal recruitment: Lower grade employees are promoted to higher

grades according to the eligibility criterion.

c) External Sources: No agencies are hired. Vacancies are notified in

employment Exchange, advertisement in News paper in also given. Usually,

external recruitment is resorted only when internal sources dry up.

2) Selection: After screening of application suitable applications are called

for psychological, personality physical tests and interview. Selection is done

by a selection committee. It consists of Head of concerned Department,

Specialist and member from Personal Department.

3) Training: Most of the employees are recruited as trainees and then

required to undergo extensive off the job and on the job training in various

disciplines.

Posting and Transfers:

Regardless of the post to which an employee is initially appointed and the

station where he is posted. IFFCO reserves the right to transfer him from one

post to another equivalent post and from one station to another, anywhere

in India or abroad.

Promotion:

47

IFFCO has a fixed and written promotion policy which is based on both

seniority and merit. Usually it is based on both qualification as well as cadre.

Termination :

An employee’s service may be terminated at any time on one month’s (but

not less than 30 days) notice on either side or by the emp1oye.

Industrial Relation :

The organization has set up healthy traditions in encouraging and fostering

cordial and, harmonious industrial relations in dealing with employees.

The main functions of IR section are as follows:

1) Compliance of statutory provisions.

2) Dealing with unions.

3) Participate Dispute.

Welfare:

This sections deals with various welfare activities. (Like sport and cultural

programmed for employees, Canteen facility etc.)

Time office:

Keep track of employee attendance. Employees are given electronic cards

which are to be electronically punched at the time of entering or leaving the

office.

Provident fund :

IFFCO has its Own Board of Employees Provident fund as per EPF and misc.

Provisions. Act, 1952 and PF benefits shall be as IFFCO EPF rules.

Retirement:

Retirement and super annotation shall be at the age of 60 years.

48

Various Section Under Administration Department:

Estate Office:

Takes care of sanitation of plant and township, allotment of houses, shops

etc. Administration department also take care of indirect facilities like

medical, HBL, libraries etc.

Horticulture:

Looks after the plantation in the whole IFFCO Unit including township.

Guest house:

Proper maintenance of guest house is required for accommodation facility to

people like contractors, trainees etc.

Sanitation:

Takes care of sanitation of plant and township.

Transport:

Takes care of proper running of transport facility provided to the employees.

General Administration:

It takes care of other things such as furniture and fixtures, stationery, stock

and non stock items.

Hospital:

Attention is paid by Administration department for proper running of

hospital, responsible for appointment of doctors and hiring specialists.

49

50

Part - D

Employee Welfa

EMPLOYEE WELFARE

INTRODUCTION

Employee or labour welfare is a comprehensive term including various

services, benefits and facilities offered to employees by the employer.

Through such generous fringe benefits the employer makes life worth living

for employees. The welfare amenities are extended in addition to normal

wages and other economic rewards available to employees as per the legal

provisions. According to Dr Parandikar, “Labour welfare work is work for

improving the health, safety and general well being and the industrial

efficiency of the workers beyond the minimum standard laid down by labour

legislation”. Welfare measures may also be provided by the government,

trade unions and non-government agencies in addition to the employer. The

basic purpose of labour welfare is to enrich the life of employees and keep

them happy and contented. Welfare measures may be both statutory and

voluntary Labour laws require the employer to extend certain benefits to

employees in addition to wages. Voluntary benefits are the result of

employer’s generosity, enlightenment and philanthropic feelings.

SCOPE OF LABOUR WELFARE

• The Labour Investigation Committee:

Anything done for intellectual, physical, moral and economic betterment of

the workers, whether by employers, by government or by other agencies

over and above what is laid down by law, or what is normally expected on

the part of the contracted benefits for which workers may have bargained.’

51

• The Committee on Labour Welfare:

Today, welfare is generally accepted by employers. The state steps in to

widen the area of applicability only. Welfare is being looked at as a social

right of workers. The committee described it as social security measures

that contribute to improve the conditions under which workers are employed

in India. (1969 Report). Labour we includes both statutory as well as non-

statutory activities under taken by employers, trade unions and both the

central and state governments for the physical and mental development of

workers.

IMPORTANCE

The significance of welfare measures was accepted as early as 1931,

when the Royal Commission on Labour stated: The benefits are of great

importance to the worker which he is unable to secure by him. The schemes

of labour welfare may be regarded as a wise investment because these

would bring a profitable return in the form of greater efficiency.

The working environment in a factory adversely affects the health of

employees because of excessive heat or cold, noise, fumes, dust and lack of

sanitation and pure air. Such oppressive conditions create health problems

for workers. These have to be contained through preventive st.eps aimed at

improving the lot of workers.

A second reason in favors of welfare work is called the ‘social invasion

of the factory’. Workers face lots of adjustment problems when they take up

factory work. The congested environs, noisy machines, slum areas,

monotonous jobs impact the psyche of realities who come to cities in search

of jobs. To escape from such trying conditions, the worker absents himself,

becomes irregular and shows signs of indiscipline. Such changes — known

as the social invasion of the factory — call for extra inducements in the

workplace in addition to normal wages, so that the worker begins to enjoy a

fuller and richer life.

52

Another social reason pointed out by the Labour Investigation

Committee reads thus: “the provision of canteens improves the physique;

entertainment reduces the incidence of vices; medical aid, maternity and

child welfare services improve the health of the workers and bring down the

rates of general, maternal and infantile mortality; and educational facilities

increase their mental efficiency and economic productivity.

Labour welfare work, thus, serves the following purposes:

Enables workers to have a richer and more satisfying life.

Raises the standard of living of the workers by indirectly reducing the

burden on their pocket. Welfare measures will improve the physical

and psychological health of employees, which in turn, will enhance

their efficiency and productivity.

Absorbs the shocks injected by industrialization and urbanization on

workers.

Promotes a sense of belonging among workers, preventing them from

resorting to unhealthy practices like absenteeism, labour turnover,

strike, etc. Welfare work makes the service in mills more attractive to

workers. It improves the relations between employers and employees.

“It promotes a real change of heart and a change of outlook on the

part of both the employers and employees”.

Prevents social evils like drinking, gambling, prostitution, etc., by

improving the material, social and cultural conditions of work.

Congenial environment as a result of welfare measures will act as a

deterrent against such social evils.

TYPES OF WELFARE ACTIVITIES

The meaning of labor welfare may be made clearer by listing the

activities and facilities which are referred to as welfare measures.

A comprehensive list of welfare activities is given by Marty in his

monumental work of labor welfare he divide welfare measures into two

broad groups, namely

53

1. Welfare measures inside the work place; and

2. Welfare measures outside the work place. Each group include several

activities.

1. Welfare Measures inside the work place

a) Conditions of the Work Environment.

b) Conveniences.

c) Workers’ Health Services.

d) Women and Child Welfare.

e) Workers’ Recreation.

f) Employment Follow-up.

g) Economic Services.

h) Labor- Management Participation.

i) Workers’ Education.

2. Welfare Measures outside the Work Place

a) Housing: bachelors’ quarters; family residences according to types and

rooms.

b) Water, Sanitation, Waste disposal. .

c) Roads, lighting, parks, recreation, Playgrounds.

d) Schools: nursery, primary, secondary and high school.

e) Markets, Co-operatives, consumer and credit societies.

f) Bank.

g) Transport.

h) Communication: post, telegraph and telephone.

i) Health and medical services: dispensary, emergency ward, out patient and

in-patient care, visiting; family planning.

j) Recreation: games; clubs; craft centers; cultural programmes, that is,

music clubs; interest and hobby circles; reading room and library; open air

theatre; swimming pool; athletics, gymnasia.

k) Watch and ward; security.

54

l) Community leadership development: council of elders; committee of

representatives; administrative of community services and problem; child,

youth and women’s clubs.

Welfare facilities may also be categorized

a) Intra-mural

b) Extra-mural.

Welfare Facilities by the government

With a view to making it mandatory for employers, to provide certain

welfare facilities for We their employees, the government of India has

enacted several laws from time to time. These laws are -

the factories Act, 1948; the Plantation labor Act, 1951; the Bidi and Cigar

Workers (Conditions of Employment) Act,1996; and the Contact Labor

(Regulation and Abolition) Act, 1970. Another significant step taken by the

central government has been to constitute welfare funds for the benefit of

the employees. These funds have been established in coal, mica, iron-ore,

limestone, and dolomite mines. The welfare activities covered by these

funds include housing, medical, educational and recreational facilities for

and their dependents.

Welfare activities may also be defined as:

1)Statutory Provisions;

These are mandated by the factories Act, 1948; The Mines Act, 1952; The

plantation Labor Act, 1951 and same other acts of all there, the factories act

is significant.

2) Non statutory Provisions:

55

Non statutory benefits, also called voluntary benefits include loans for

house building, education of children leave travel concession, fair price

shops, loans for purchasing personal conveyance and a host of other

facilities

The Indian factories Act, 1948 is a comprehensive place of legislation

covering all the aspects regarding the factories Under the rule making

power practically all the states have framed their rules and regulations there

by ensuring maximum advantages.

The act was first conceived in 1881 when legislation was enacted to

protect children and to provide health and safety measures later, hours of

work were sought to be regulated and were therefore, incorporated in the

Act in 1911. The Act was amended and enlarged in 1934 following the

recommendations of the Royal Commission of labor A more comprehensive

legislation to regulate working conditions replaced the Act in 1948.

56

57

CHAPTER V Of FACTORIES ACT

Welfare

(Sections 42 to 52)

Chapter V of the Act contains provisions for welfare measures for the

workers. The whole of the chapter containing sections to the long desired

provisions of uniform standard of welfare order for industrial labor.

a) Washing facilities (S.42)

b) Facilities for storing and dry clothing (S.43)

c) Sitting facilities for occasional rest for workers who are obliged to work

standing (s.44)

d) First aid appliances (like first aid owes or cupboards) one for every 150

workers and ambulance facilities, if there are more than 500 workers (S.45)

e) Canteens if employing more man 250 workers (S.46).

f) Shelters, rest rooms and lunch rooms, if employing over 150 workers

(S.47) .

g) Crèche if employing more man 30 women (S.48).

h) Welfare officer, if employing 500 or more workers (S.49).

58

59

Part - E

60

Employee Welfa

INTRAMURAL WELFARE ACTIVITIES

Intramural activities are those which are provided within the

establishment such as latrines and urinals, crèches, rest centers, canteens,

uniforms, library, medical aids, subsidized food, shift allowances etc.

The following are the welfare activities provided inside the work place

at IFFCO:-

a)Safety:

For the purpose of neighborhood safety and safety of the plant there are

mainly three types of securities at IFFCO.

I. CISF( Central industrial Security force): appointed by Govt.

II. IFFCO security.

III. Security on contract basis

To take care of the cleanliness of the work place there is a separate

sanitation department (under Administration Department).

b) The various other functions such as House keeping: up-

keeping of premises- Compound Wall, Lawns, gardens and saffron,

passages; With-washing. Etc. are taken care by Estate office and

Horticulture Department Separately according to the nature of the job.

c) Sanitation and cleanliness:

At IFFCO proper attention is paid to the Workshop (room) sanitation

and cleanness. Proper attention is paid accusation of dust (and

refuse) and is removed daily by sweeping or by other effective

means.

Ventilation:

At IFFCO there is Provision for adequate ventilation by circulation of

fresh air.

Elimination of dust, fumes, smoke and gases:

61

At IFFCO effective measures are adopted to clean the dust and fume

from the workroom. The fumes are discharged at a height of 96

meters and the content of NH3 and Urea in it is a low as 6 ppm.

Humidity:

At IFFCO the humidity of the air is not artificially increased during the

manufacturing process.

Overcoming:

At IFFCO there is 15 cubic meter space for every worker thus no

overcrowding.

Lighting:

At IFFCO there is sufficient and suitable lighting artificial or natural

provided and maintained at every part of a factory.

d) Control of effluents:

IFFCO understand its responsibility forwards the environment. The effluent

from various plants undergoes extensive treatment in Effluent Treatment

Plant (etv) and this water is then used for irrigation.

e) Sitting arrangement:

At IFFCO there is suitable arrangement for sitting and proper attention is

paid to the convenience and comfort of workers , there are shelters

restrooms and lunchrooms for the same purpose.

(f) Work men’s Safety measures:

At IFFCO there is proper maintenance of machines and tools used.

To provide protection against dangerous fumes and gases (Which can

be used up to 35 minutes) workers are provided with breathing

apparatus, safety helmet, earplugs or muffs , Goggles, Dust mask,

hand gloves to avoid any sort of inhalation. Further there is a huge

vacuum cleaner and high rotation fans to remove accumulated from

workshop or from clothes of workers respectively.

62

For the employee working in Ammonia Plant, Ammonia Suit is

provided to product them.

Detectors are there in the plant to detect leakage of Ammonia and

Hydrogen.

Pressure relive Valves are there to excess pressure if any machinery.

All electric equipment’s are earned to prevent any shock.

IFFCO has trained male workers for examination of the machinery’s

Further employees are not allowed to wear loose clothing and are

instructed to wear shoes while working.

IFFCO employees no young person work as dangerous machines

unless he is fully trained or under adequate supervision, there is no

women worker in plants.

In IFFCO proper attention is paid to fencing of machines:

There is a safeguard (Pu11 guards, coupling guards etc.) On every

moving part of a prime mover, every part of electric generator or

motors, rotators converter, every dangerous part of any other

machinery.

(g) Information or Communication:

There are amble notice Board, Posters, Pictures, Slogans for proving

information throughout the plant and in township as well.

There is also communication facility via communication channels (inside

plants & control rooms) through which workers and engineers can

communicate with each other easily when required.

(h)Working hours:

In IFFCO the working hours (in general shifts) are from 8:15 to 17:30, the

lunch time is from 12:30 to 13:00 On Saturday’s the working hours are from

8:15 to 12:30 only. Thus no worker works more than 48 hours in a week.

Shifts:

In IFFCO there are four shifts in which workers are working the timing of the

shifts are as follows;

Shift A 06:00 to 14:00

63

Shift B 14:00 to 22:00

Shift C 22:00 to 06:00

Shift G (General) 08:15 to 17: 30

In IFFCO there is provision for intervals for rest of about 30 minutes

they can also take occasional break if required.

Extra wages for Overtime: In IFFCO workers are paid for overtime

at twice the existing rate of wages. The officers are given compensatory off

for working overtime.

i) Conveniences urinals and lavatories:

Sufficient lavatories and urinal accommodation (Separate for male and

female workers) of prescribed type and conveniently situated and accessible

to workers at all time while they are at factory.

There are bathrooms, waste disposal baskets, spittoons, washbasins in a

sufficient number at convenient places and are maintained in a clean and

hygienic condition.

j) Drinking Water: there is sufficient number of water coolers in the

plant situated at convenient places.

k) Canteen: In IFFCO the canteen is established near the main gate of

the factory. It provides tea, snacks and meals at very reasonable rates to

the employees.

l) There are shelters, cloak rooms, rest rooms, reading rooms. There is

library (both at the plant and in the township) for the employees.

Worker like urinals, rest rooms etc. in the plant as there are no Women

worker in the plant.

m) Employment follow up: in IFFCO progress of the employee

Problems with regard to workload, Supervisors and colleagues in Taken care

by P & A Department via grievance handling etc.

n) Economic Services: In IFFCO there, are suitable, welfare schemes

regarding health insurance, rewards and incentives, and gratuity and

64

pension, workmen’s compensation for injury, family assistance in times of

need, profit and bonus sharing schemes etc.

o) Labor - management participation: The participative

management is encouraged by formation and working of various

committees like workers committees, safety committee, canteen committee

etc.

p) Worker’s Education: in IFFCO stress is given to enhance the

worker’s education this is done via reading room library, social education,

seminars, factory news review, magazines etc.

q) Washing facility: In IFFCO there is adequate and suitable facilities

for washing for the use of the workers employed there in. They are kept

clean and hygienic.

r) Fire and Safety: A well equipped, fire , and safety section has been

in addition to various built in safety features of plan and technology.

To include safety habit in each employee various safety seminars, training

and competitions are organized from time to time.

Labor Welfare Officer:

Schedule of the act provides that in Every factory where in 500 or more

workers are ordinarily employed, The employer shall appoint at least one

welfare officer. The officer is expected to act as an advisor, counselor,

mediator and Liaoning.

Officer between the management and the labour Specifically his/her duties

include the following:

For the same purpose IFFCO has appointed a welfare officer Mr. Jeetendra

Bhardwaj who acts as an advisor, counselor, mediator and Liaoning Officer

between the management and the lobour.

1. Supervision of safety, healthy and welfare programmes

(i) Like housing, recreation and sanitation services.

(ii)Working of joints committees.

(iii)Grant of leave with wages.

(iv)Redressed of worker’s grievances.

65

2. Counseling workers in

(i) Personal and family problems.

(ii)Adjustment to their work environment.

(iii)Understanding their rights and privileges.

3. Advising management in matters of

(i)Formulating welfare policies.

(ii)Apprenticeship training programmers.

(iii)Complying with statutory obligation to workers.

(iv) Developing fringe benefits.

(v) Worker’s education.

4. Liaoning with workers so that they may

(i)Appreciate the need for harmonious industrial relations in the plant;

(ii)Resolve disputes, If any;

(iii)Understand the limitations under which they operate.

(iv) Interpret company policies correctly.

5. Liaoning with the management so as to apprise the latter about worker’s

viewpoints on organizational matters.

66

IFFCO TOWNSHIP

IFFCO township spread over an area of 500 acres having 1085 houses

In situated on Bareilly Aonla road in front of factory.

It provides all modern facilities, amenities and recreational aspects to all the

employees residing in the township. The township is well maintained with

planned row of houses, lush green lawns, trees parks and wide roads. It has

its own shopping Center, hospital, recreation club, cable T V community

centre, open air theatre, swimming pool, stadium, temple and school(one

central school and play school) for the children of the employees.

Waste disposal: The effluent from various plants undergo extensive

treatment in lagoons from where they are used for irrigation of the green

belt. The logons area has become natural habitat for the migratory birds

During winter season and excel as any picnic resort.

Community Development: IFFCO being an institution is Committed

to work for the improvement of the socio economic conditions of rural

population around the plant.

Aonla unit has adopted several villages under its village Development

scheme.

Hand pumps, road construction, school building amenities have been

provided in the surrounding villages. Medical camps, Free distribution of

medicines, polio and diphmeria vaccines, Family planning and social

marketing are the few activities undertaken in these village.

Subah ladies club of township also plays an active role in Social

welfare by running an education centre for poor people.

Farmers service centre has been established in village sainda near

Aonla unit which provide fertilizers, pesticides and seeds to the

farmers.

For the same purpose a project “Strengthen Reproductive

67

Health and family Planning Services in Alampur Zafrabad Block of

Bareilly District” is being implemented by IFFCO Jan Kalyan Samiti. It is

funded by USAID - India and IFFCO Aonla named “SIFPSA”.

SIFPSA

(States Innovation in Family Planning Services Project Agency,

India)

To assesses efficiencies of services of reproductive and child health and

primary health care being provided by this project in a Population of 1,70,

000.

65 Community based education and distribution workers who are either

from the same or nearly by village are provided:

A. Preventive, primitive, rehabilitative services and methods of fly planning.

B. Education and Counseling.

C. Clinical Services like tubectomy, deliveries etc.

D. Free pies, iron and folic acid tablets are also given.

Under this project problems of primary healthcare, family planning, Material

health etc, are solved up to a great extent.

68

IFFCO CONVEYANCE ADVANCE RULES

Loan has been granted to the employees of IFFCO after confirmation. The

condition for the same is as follow:

Motor Cars Motor cycle/

scooter

Auto

Vehicle

(moped) of

less than 1

HP

Bicycle

Amount of

Advance

Actual cost

are 90% cost

of maruti

800 cc

(ordinary)wh

ichever is

less limited

to Rs.

1,80,000.

Rs. 40,000 for

motor cycle &

Rs. 30,000 for

scooter or 24

months basic

pay or

anticipated cost

of motor cycle

& scooter

whichever is

least.

Rs. 20,000

or 10

months

basic pay or

anticipated

cost of auto

vehicle

(moped),

whichever

is least.

Rs. 3,000 or

actual cost of

the bicycle

whichever is

least.

Entitleme-

nt

Employees

in grade G1

and above

Employees in

grade L1 and

above

Employees

in grade N

and above

Employees in

grade N and

above

Period of

Recovery

108 equal

monthly

installments.

72 equal

monthly

installments.

60 equal

monthly

installments

.

30 equal

monthly

installments.

69

House Building Loan

(HBL)

1. The advance is granted to employees of IFFCO who have regularly been

appointed to the service of IFFCO and have completed three Years of

service.

2. HBL may be granted for:

a) Purchase of Plot / Land.

b) To buy Flats.

c) For construction of house.

d) For maintenance.

3. The maximum amount of loan granted should not exceed Rs. 5,00,000.

4. The quantum of loan will be such that carry home pay after Deduction of

loan installation shall not be less than 50% of Gross Salary or Rs.4000

(Whoever is less).

Medical Benefits

1) An employee of IFFCO is in respect of any ailment, disease, injury or

disability, befalling him or any dependent number of his family be eligible for

reimbursement or medical expenses, subject to such Limits :-

i) Fees paid by him to an Authorized Medical Attendant for

Consolation (at his clinic or at employees residence).

ii) Fees paid to injection, dressings or minor surgery.

iii) The cost of medicines or Pharmaceuticals necessary for treatment .

70

iv) The fees paid for pathological, bacteriological, radiological or other

examination.

2). The reimbursement shall not exceed the annual ceiling as under.

71

Number of family members

(Including the employee

himself)

Ceiling for routine medical

Treatment (per annum)

For 2 family members. Rs. 2250/-

For 3 family members above Rs. 4500/-

Transport

IFFCO provides Transport facilities to all its employees to move from one

place to another so that they can work more efficiently.

There are three categories of Vehicles:

a) Buses.

b) Light Vehicle.

c) IFFCO Vehicle.

1) Buses : A total number of buses is 13 (on contract basis). Out of which

12 buses are used to carry main and material from IFFCO Township to

Bareilly and Vice Versa.

These buses are use for three purposes:

a) Shift

b) Marketing

c) Schools buses

Out of 13 buses one bus is used for traveling between township to Delhi and

Vice-versa (This bus runs on alternate days i.e. on Monday, Wednesday &

Friday.

2) IFFCO Vehicle

IFFCO also Owns a certain numbers of Vehicle itself. These are as Follows :

Swaraj Mazda - 2

Truck - 1

Minibus - 1

72

IFFCO company cars are allotted to JGM and above grade.

73

Conclusion

CONCLUSION

Employee welfare is a systematic and objective way of increasing the

efficiency and effectiveness of the employees. It is an important aspect of

factory life. The added incentives enables the workers to lead a decent life

in the midst of urban congestion, rising inflation and poor living condition.

The welfare measures include services, facilities and amenities extended for

the intellectual, physical, moral and economic betterment of workers. It is a

wise investment that helps a firm attract, motivate and retain people both in

times of prosperity and adversity.

In IFFCO proper attention and care has been taken for the welfare of

employees and employees here are very satisfied.

It is probably because of this reason that IFFCO has emerged as a

pioneer organization, the field of Co- operatives and is the leading producer

of fertilizers.

The welfare measures at IFFCO whether inside the work place or

outside the work place, extramural or intramural welfare facilities are in

compliance with the Factories Act.

IFFCO has been doing a great job in recognizing the unique place of

the worker in the society and doing well for retaining and motivating

employees.

74

In short IFFCO has been providing its employees the circle

of care as shown below:

Early recognition Avoidance of and treatment of Stigma and

illness, Discrimination, Medical Care, Full Social, Psychological,

Participation, Support, Human Rights, Hospitalization, Social

support, Skills for care, Education, Vocational Support,

Financial Support, Day care, networking with Long-term care

Families.

75

76

Bibliograph

BIBILOGRAPHY

C.B.GUPTA

(Human Resource Management)

V.S.P RAO

(Human Resource Management)

P.C. TRIPATHI

(Personnel Management)

ANNUAL REPORT OF IFFCO

www.iffco.nic.in

SERVICES RULES OF IFFCO

77