EMPLOYEES’ STATE INSURANCE CORPORATION SUPER … · 2020-03-12 · Signature of the tenderer with Stamp Page 1 of 12 EMPLOYEES’ STATE INSURANCE CORPORATION SUPER SPECIALITY HOSPITAL

Signature of the tenderer with Stamp

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EMPLOYEES’ STATE INSURANCE CORPORATION

SUPER SPECIALITY HOSPITAL SANATHNAGAR, HYDERABAD–500 038

(Ministry of Labour&Employment, Govt.of India) E-Mail: [email protected]

Ph. Fax. 040-23801122, 23702455, Fax No. 23801122

No. 523-D/29/17/outsourcing of laundry/2017-Gen Date: 13.03.2020

Re-Invitation of Open E-tender for providing laundry services

The Dean, ESIC Super Speciality Hospital, Sanathnagar, Hyderabad, re-

invites open e-tender under two-bid system for providing laundry services at ESIC

Super Speciality Hospital, Sanathnagar, Hyderabad‛ as per details mentioned in

Annexure II attached herewith. The ‚Tender Documents‛ are available on line from

13.03.2020 and comprises of the Terms and Conditions of Contract (Annexure I), the

Tender Application Form (Annexure III) proforma for quoting rates (Annexure IV),

Undertaking (Annexure V) and Instructions for Online Bid Submission

(Annexure VI). If the tenderers are in a position to quote for the contract in

accordance with the requirements stated in the attached schedule/annexures, they

may submit their quotations online.

Tenderers are requested that, before quoting their rates or filing tender, the tender

form may please be read out thoroughly (line by line), otherwise purchaser will not

be held responsible for any error / oversight of the tenderer.

The present tender is in standard form. Hence, applicability of certain clauses to the

tenderer may depend on specific facts/ circumstances related to the tender. So,

Tenderers are requested to ignore such clause /clauses, which is/are not applicable in

the instant case. In case of any doubt, the same may be got clarified in the pre-bid

meeting. All payments shall be made by Demand Drafts drawn in favour of ESI

Fund A/c No.1, payable at Hyderabad. Cheques/cash will not be accepted.

If any modification of the schedule is considered necessary, you should

communicate the same by means of separate letter to be submitted at the time of

pre-bid meeting to be held as detailed in Annexure I.

The Dean, ESIC Super Speciality Hospital, Sanathnagar, Hyderabad, does not pledge

himself to accept the lowest or any tender and reserves to himself the right of

accepting the whole or any part of the tender or portion of the quantity offered and

the tenderer shall supply the same at the rate quoted by them.

Acceptance by the purchaser shall be communicated in due course. The successful

bidder shall comply with the instructions contained in the said communication

immediately / when asked for.

Dean


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THE TENDERER IS REQUESTED TO FOLLOW THE CHECK LIST AT THE TIME OF

SUBMISSION OF TENDER DOCUMENT WITHOUT WHICH THE OFFER IS LIABLE

TO BE CANCELLED.

CHECK LIST

1 Earnest Money Deposited by

Demand Draft only

(Rs 20,000/-)

Whether uploaded [Yes/No] Whether original

Demand Draft

submitted [Yes/No]

2 Valid Trade Licence Whether uploaded [Yes/No]

3 PAN/TAN other statutory

documents

Whether uploaded [Yes/No]

4 GST Registration Certificate Whether uploaded [Yes/No]

5 Technical Bid form completely

filled


6 Price Bid filled Whether uploaded [Yes/No]

7 Tender document signed on all

pages


8 Undertaking as per annexure I on

Rs 100/- non-judicial stamp paper

Whether uploaded [Yes/No] Whether original

submitted [Yes/No]

9 Document showing atleast three

years experience in providing

laundry services to 100 or more

bedded hospital


10 Document showing proof of

address of workshop


Note:

i) If valid licence constitutes/consists of more than one certificate/page then all the pages are

to be enclosed failing which bid is liable to be cancelled.

ii) In case any licence expires within the period of submission of tender, an application

towards renewal of the same should be uploaded along with the last licence, and attested

photocopies of the same may be submitted. The renewed licence is to be submitted, in case

of award of the contract.

iii) The Original Demand Draft and Undertaking has to be put in a sealed cover and

dropped in the tender box. The cover should be super scribed ‚EMD in respect of e-tender

for providing laundry services‛.

DEAN

Enclosures:

Annexure – I (Tender Terms & Conditions)

Annexure – II (Schedule of Requirements)

Annexure – III (Tender Application Form)

Annexure – IV (Proforma for quoting rates)

Annexure - V (Undertaking)

Annexure - VI (Instructions for Online Bid Submission)


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Annexure I

TERMS AND CONDITIONS FOR Open E-TENDER ENQUIRY FOR PROVIDING

LAUNDRY SERVICES

PART-A.

Period for submission of e-Tender form From 13.03.2020 to 02.04.2020 upto 1 PM

Pre-Bid meeting 23.03.2020 at 2.30 PM

Last Date & Time of submission of e-tender 02.04.2020 upto 01.00 PM

Date & Time of Opening of e-Tender 03.04.2020 at 01:30 PM

Bid Security / Earnest Money to be sent through

Post/Dropped in the tender box in a sealed cover

along with undertaking (Annexure V)

Rs 19,000/-

Performance security / Security Deposit Money A Sum equivalent to 10 percent of the bid

value

Estimated cost Rs 9,50,000/-

PART-B :

The tender document can be downloaded from (https://eprocure.gov.in/eprocure/app &

https://www.esic.nic.in from 13.03.2020. The Bidders are advised to register themselves with

e-procurement Portal at: (https://eprocure.gov.in/eprocure/app as described in Annexure VI

to participate in the e-Tender. The e-tender should be filled online on CPP portal as per

prescribed format. Incomplete bids are liable for rejection. ESIC reserves the right to reject

any tender without assigning any reason.

Part -C

1. EMD of Rs 19,000/- should be deposited by the bidder by enclosing Demand

Draft only in favour of ‘ESI Saving Fund A/c No.1’ Payable at Hyderabad, along

with Technical bid which shall be refunded/adjusted to bidders without any interest

after finalization of tender. Earnest Money demand draft must be submitted in a

sealed cover duly super scribed ‚EMD in respect of e-tender for providing laundry

services‛ and dropped in the tender box located at 2nd Floor, Admin Block, ESIC

Super Speciality Hospital, Sanathnagar, Hyderabad 500038.

The EMD will be forfeited

(a) If a bidder withdraws his bid during the period of bid validity specified by the bidder

in the tender form. (OR)

(b) In case of a successful bidder if the bidder fails to furnish performance security: (OR).

(c) If at any stage, any of the information/declaration given/made by the bidder is found

to be false.

2. A Pre bid meeting shall be held on 23.03.2020 at 02:30 pm at Conference Hall, 2nd floor,

ESIC, Super Speciality Hospital, Sanathnagar, Hyderabad to clarify issues connected

with the tender. Prospective bidders are invited to attend the same

3. The bidder should have local outlet in Twin Cities of Hyderabad / Secunderabad

4. All documents need to be self attested, stamped, scanned and uploaded. Hard copies of

the documents need not be submitted except for the Demand Draft and undertaking.

(https:/eprocure.gov.in/eprocure/app

https://www.esic.nic.in/

(https:/eprocure.gov.in/eprocure/app


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5. Price Bid:

a. Prices to be quoted online as per Annexure IV

b. Prices quoted must be meaningful and measurable in the context.

c. Price must be clearly shown in figures and words in Indian Currency.

d. The rates mentioned should be inclusive of freight charges, packing charges etc.

Price Quoted should be for the supply at Hospital store, ESIC Super Speciality

Hospital, Sanathnagar, Hyderabad. No transportation charges will be paid by

the Hospital

e. In respect of each item, the cost (inclusive of freight and packing charges) and

GST shall be entered in separate columns

f. Successful tenderer shall not be entitled to any hike in prices for any reason other

than the statutory levies during the period of contract.

g. The rates quoted should not be higher than those quoted in any other

organization/institution or the M.R.P.

h. Price should be quoted online only.

6. The quantity shown in the tender can be increased or decreased to any extent depending

upon the actual requirement at the discretion of the Hospital. The Hospital does not

undertake to provide that much quantities of linen for laundry.

7. Validity of bid for acceptance should be for a minimum period of 12 months.

8. The rates quoted should not be higher than that quoted in case of any other

organization/Institution (under taking by the tenderer to be enclosed.)

9. The Tenderer must furnish all the details in the Annexure III :

10. The contractor is to be entirely responsible for the execution of the contract in all

respects in accordance with the terms and conditions as specified in the tender

document. The contractor shall not sublet transfer or assign the contract or any part

thereof without the written permission of the Dean/competent authority. In the event

of the contractor contravening this condition, Dean/ competent authority shall be

entitled to place the contract elsewhere on the contractors account at his risk and the

contractor shall be liable for any loss or damage, which the Hospital, may sustain in

consequence or arising out of such replacing of the contract.

11. Performance security: The successful bidder has to deposit 10% of the total cost as the

performance security with Dean in the form of demand draft, in favour of E.S.I Saving

Fund Account No.1 payable at Hyderabad or Bank Guarantee which will be released

after successful completion of contract.

Whenever any claim for the payment of a sum of money arises out of or under this

contract against the contractor, the Hospital shall be entitled to recover such sum by

appropriating, in part or whole the security/earnest money deposited by the

contractor, when the balance or the total sum to be recoverable, as the case may be

shall be deducted from any sum then due or which at any time thereafter may

become due to recoverable under this or any other contract with the purchaser.

Should this sum not be sufficient to cover the full amount recoverable, the contractor

shall pay to the purchaser on demand the remaining balance due.


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12. Tenderer should have mechanical washing and drying facilities. The Dean or his

representative may visit the premises of the tenderer before award of contract to

ensure that required washing facilities are available.

13. All tenders should remain valid for acceptance for a period of twelve months from

the date of opening of the tender

14. The contract / tender, if awarded, shall be valid initially for one year from the date

of award of Contract subject to continuous satisfactory performance and on failure

on this aspect by the contractor, the Competent Authority will reserve the right to

terminate the contract. The period of the contract can be extended for further period

at the discretion of the Competent Authority

15. The bidder shall have atleast 3 (three) years experience of providing laundry services

to 100 or more bedded hospital and documentary evidence shall be submitted in

support thereof along with the tender document.

16. In the event of any violation of laws, rules, statutory provisions by the contractor,

this will amount to breach of contract and in such case, the hospital will have the

right for terminating the contract, forthwith, without giving any notice or assigning

any reason

17. The contractor shall be required to submit his bill in triplicate month-wise by 7th of

the subsequent month for further action and payment shall be released as per the

terms & conditions, less deduction at source of Income tax at prevailing rates and

GST, if applicable. The bills shall have to be submitted with the certificate of

completion of job issued by the Sister / In Charge / unit I/C of various wards / units.

18. The tenderer shall be required to collect the used linen everyday from such places in

the hospital, and such times as may be advised to him from time to time.

19. The linen after being washed, dried and ironed shall have to be delivered back to the

respective units from where they have been collected, at such intervals that may be

prescribed to him, and in case of linen belonging to the Operation Theatre, Casualty

etc, the same shall have to be delivered back as fast as possible, but not later than one

day.

20. The tenderer / agency shall use highest grade of washing materials, reagent,

disinfectants, colouring agents, whitening agents, etc. for maintaining proper

washing durability of the linen and attaining adequate disinfection.

21. Woollen items and blankets shall essentially be dry washed and any other items

requiring special treatments due to the nature of fabric shall have to be treated

accordingly

22. If any item / linen is delivered damaged / detoriated / torned after being handled /

washed / dried / treated / ironed by the tenderer / agency, the same shall be rejected

by the competent authority of the hospital. In such cases the tenderer / agency shall

have to replace the items with fresh ones of the same quality or pay the price of such

items at the relevant market price and the decision in this of the authority in this

regard shall be final and binding.

23. The tenderer / agency shall be liable to wash/ dry / iron, etc. newer linen / newer

types of linen which may be introduced in the hospital, time to time, on comparable

terms and conditions.


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24. If the contractor fails to deliver the Washed linen within the period prescribed for

such delivery in the contract, the Dean may without prejudice to his right to recover

damages for breach of the contract, be entitled at his option

a. To recover from the contractor as agreed liquidated damages, and not by way

of penalty a sum equivalent to Rs 10/- per each item of linen for each day of

delay by the contractor, or

b. To get the linen washed elsewhere, without notice to the contractor, on his

account and at the risk of the contractor,

c. To purchase the linen from the market without notice to the contractor at his

expense to be recovered from his monthly bills/ performance security.

Dean

ANNEXURE-II

Schedule of Requirements

Sl No Particulars Expected quantity in a year

A B C

1 Bed Sheets White 77000

2 Draw Sheets White 3500

3 Blankets woolen 3000

4 Pillow Covers 9000

5 Patient Gowns 10000

6 Towels 7300

7 Curtains 600

8 Doctors coat 300

9 Paediatric dress 1000

The quantities shown above are indicative only and may increase or decrease. The

Hospital doesnot undertake to provide that much quantity for laundry.


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Annexure III

Technical Bid

1 A Name of the firm/Company

B Constitution(Proprietorship/Partnership/Company etc)

C Name of the Proprietor/Managing Partner/ Managing

Director

2 A

(i)

Full Postal Address of Office

(ii) Full Postal Address of Workshop

B Cell Phone No.

C Telephone No.

D Fax No.

E Email Id

3 Name and address of

your Bankers stating the

name in which the

Account stands

a).Name of the Bank

b).Name of the bank branch

c).Account No.

d).IFSC code

e).MICR Number

4 A PAN / GIR No.

B Goods & Service Tax Registration No.

5 Details of earnest money

deposit

Amount (Rs.)

D.D. / P.O. No. and Date

Drawn on Bank

Valid up to

6 Are you in the list of approved contractors of any other

organizations/ Institution, if any give details

7 Details of appropriate license

8 Any other information which you consider necessary to

furnish

Place: Signature of the tenderer

Date: Full Name

Office seal of the tenderer


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Annexure IV

PRICE BID

Sl. No.

Item Description

Quantity Units BASIC RATE In Figures To be entered by the Bidder in Rs. P

GST Amount in INR Rs. P

TOTAL AMOUNT Without Taxes col (13) = (4) x (7) in Rs. P

TOTAL AMOUNT With Taxes col (14) = sum (8) to (13) in Rs. P

TOTAL AMOUNT In Words

1 2 4 5 7 9 13 14 15 1 Type 1.01 Bed Sheets

White 77000 Nos

1.02 Draw Sheets White

3500 Nos

1.03 Blankets woolen

3000 Nos

1.04 Pillow Covers

9000 Nos

1.05 Patient Gowns

10000 Nos

1.06 Towels 7300 Nos 1.07 Curtains 600 Nos 1.08 Doctors coat 300 Nos 1.09 Paediatric

dress 1000 Nos

Total in Figures Quoted Rate in Words

Note:

a. The bidders have to quote for all the items (online only).

b. The quantities shown above are indicative only and may increase or decrease. The

Hospital doesnot undertake to provide that much quantity for laundry.

c. GST amounts are to be entered in column 9 in absolute values (not in percentage

terms) on the total amount for that item (i.e., on Quantity x basic Rate))

d. For operative convenience, a single agency which is technically suitable and has

quoted for all the items (Sl No 1.01 to 1.09 of price bid) only will be selected on the

basis of total amount at the column ‚Total Amount with taxes‛(yellow box).


Date: Full Name



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Annexure V

Undertaking

(To be submitted on Rs. 100/- non judicial stamp paper)

1. I, the undersigned certify that I have gone though the Terms & conditions mentioned

in the tender document including annexure and undertake to comply with them.

The rates quoted by me/us are valid and binding on me/us for acceptance for the

period of 6 months from date of opening of tender.

2. It is certified that rate quoted by me are the lowest quoted for any

institution/Hospital in India.

3. Earnest money deposited by me/us viz Rs. 19,000/- in the form of Demand Draft in

favour of ESIC saving Fund Account No.1 payable at Hyderabad is attached

herewith and shall remain in custody of the Dean, ESIC Super Speciality Hospital,

Sanathnagar, Hyderabad. I/we give the rights to Dean, ESIC Super Speciality

Hospital, Sanathnagar, Hyderabad to forfeit the EMD deposited by me/us if any

delay occur on my/agent’s part or fails to supply the item at the appointed place and

time and of the desired specifications.

4. There is no vigilance/CBI case or court case pending against our firm and our firm

has never been blacklisted by any Government or private organization.

5. On Inspection if any article is found not as per supply order and specifications, it

shall be replaced by me/us in time as asked for, to prevent any inconvenience at

my/our own expenses.

6. I/we hereby undertake to supply the items as per specifications and directions given

in supply order within the stipulated period.

7. I/we undertake to provide guarantee/warranty as mentioned in specifications from

the date of satisfactory installation and inspection.

8. I/we understand that Dean, ESIC Super Speciality Hospital, Sanathnagar, Hyderabad

the right to accept or reject any or all the tenders without assigning any reasons (s)

thereof.


Date: Full Name



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Annexure VI

Instructions for Online Bid Submission

The bidders are required to submit soft copies of their bids electronically on the CPP Portal,

using valid Digital Signature Certificates. The instructions given below are meant to assist

the bidders in registering on the CPP Portal, prepare their bids in accordance with the

requirements and submitting their bids online on the CPP Portal.

More information useful for submitting online bids on the CPP Portal may be obtained at:

https://eprocure.gov.in/eprocure/app.

REGISTRATION

1. Bidders are required to enroll on the e-Procurement module of the Central Public

Procurement Portal (URL:https://eprocure.gov.in/eprocure/app) by clicking on the link

‚Online bidder Enrollment‛ on the CPP Portal which is free of charge.

2. As part of the enrolment process, the bidders will be required to choose a unique

username and assign a password for their accounts.

3. Bidders are advised to register their valid email address and mobile numbers as part of

the registration process. These would be used for any communication from the CPP Portal.

4. Upon enrolment, the bidders will be required to register their valid Digital Signature

Certificate (Class III Certificates with signing key usage) issued by any Certifying Authority

recognized by CCA India (e.g. Sify / TCS / nCode / eMudra etc.), with their profile.

5. Only one valid DSC should be registered by a bidder. Please note that the bidders are

responsible to ensure that they do not lend their DSC’s to others which may lead to misuse.

6. Bidder then logs in to the site through the secured log-in by entering their user ID /

password and the password of the DSC / e-Token.

SEARCHING FOR TENDER DOCUMENTS

1. There are various search options built in the CPP Portal, to facilitate bidders to search

active tenders by several parameters. These parameters could include Tender ID,

Organization Name, Location, Date, Value, etc. There is also an option of advanced search

for tenders, wherein the bidders may combine a number of search parameters such as

Organization Name, Form of Contract,Location, Date, Other keywords etc. to search for a

tender published on the CPP Portal.

2. Once the bidders have selected the tenders they are interested in, they may download the

required documents/ tender schedules. These tenders can be moved to the respective ‘My

Tenders’ folder. This would enable the CPP Portal to intimate the bidders through SMS /

email in case there is any corrigendum issued to the tender document.

3. The bidder should make a note of the unique Tender ID assigned to each tender, in case

they want to obtain any clarification / help from the Helpdesk.

PREPARATION OF BIDS

1. Bidder should take into account any corrigendum published on the tender document

before submitting their bids.

2. Please go through the tender advertisement and the tender document carefully to

understand the documents required to be submitted as part of the bid. Please note the

number of covers in which the bid documents have to be submitted, the number of

documents – including the names and content of each of the document that need to be

submitted. Any deviations from these may lead to rejection of the bid.


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3. Bidder, in advance, should get ready the bid documents to be submitted as indicated in

the tender document / schedule and generally, they can be in PDF / XLS / RAR / DWF/JPG

formats. Bid documents may be scanned with 100 dpi with black and white option which

helps in reducing size of the scanned document.

4. To avoid the time and effort required in uploading the same set of standard documents

which are required to be submitted as a part of every bid, a provision of uploading such

standard documents (e.g. PAN card copy, annual reports, auditor certificates etc.) has been

provided to the bidders. Bidders can use ‚My Space‛ or ‘’Other Important Documents’’ area

available to them to upload such documents.

These documents may be directly submitted from the ‚My Space‛ area while submitting a

bid, and need not be uploaded again and again. This will lead to a reduction in the time

required for bid submission process.

SUBMISSION OF BIDS

1. Bidder should log into the site well in advance for bid submission so that they can upload

the bid in time i.e. on or before the bid submission time. Bidder will be responsible for any

delay due to other issues.

2. The bidder has to digitally sign and upload the required bid documents one by one as

indicated in the tender document.

3. Bidder has to select the payment option as ‚offline‛ to pay the tender fee / EMD as

applicable and enter details of the instrument / scan copy.

4. Bidder should prepare the EMD as per the instructions specified in the tender document.

The details of the DD/any other accepted instrument, physically sent, should tally with the

details available in the scanned copy and the data entered during bid submission time.

Otherwise the uploaded bid will be rejected.

5. Bidders are requested to note that they should necessarily submit their financial bids in

the format provided and no other format is acceptable. If the price bid has been given as a

standard BOQ format with the tender document, then the same is to be downloaded and to

be filled by all the bidders. Bidders are required to download the BoQ file, open it and

complete the white colored (unprotected) cells with their respective financial quotes and

other details (such as name of the bidder). No other cells should be changed. Once the

details have been completed, the bidder should save it and submit it online, without

changing the filename. If the BoQ file is found to be modified by the bidder, the bid will be

rejected.

6. The server time (which is displayed on the bidders’ dashboard) will be considered as the

standard time for referencing the deadlines for submission of the bids by the bidders,

opening of bids etc. The bidders should follow this time during bid submission.

7. All the documents being submitted by the bidders would be encrypted using PKI

encryption techniques to ensure the secrecy of the data. The data entered cannot be viewed

by unauthorized persons until the time of bid opening. The confidentiality of the bids is

maintained using the secured Socket Layer 128 bit encryption technology. Data storage

encryption of sensitive fields is done. Any bid

document that is uploaded to the server is subjected to symmetric encryption using a system

generated symmetric key. Further this key is subjected to asymmetric encryption using

buyers/bid opener’s public keys. Overall, the uploaded tender documents become readable

only after the tender opening by the authorized bid openers.


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8. The uploaded tender documents become readable only after the tender opening by the

authorized bid openers.

9. Upon the successful and timely submission of bids (i.e. after Clicking ‚Freeze Bid

Submission‛ in the portal), the portal will give a successful bid submission message & a bid

summary will be displayed with the bid no. and the date & time of submission of the bid

with all other relevant details.

10. The bid summary has to be printed and kept as an acknowledgement of the submission

of the bid. This acknowledgement may be used as an entry pass for any bid opening

meetings.

ASSISTANCE TO BIDDERS

Any queries relating to the tender document and the terms and conditions contained therein

should be addressed to the Tender Inviting Authority for a tender or the relevant contact

person indicated in the tender.

Any queries relating to the process of online bid submission or queries relating to CPP

Portal in general may be directed to the 24x7 CPP Portal Helpdesk. The contact number for

the helpdesk is 1800 233 7315. Foreign bidder can get help at +91-79-40007451 to 460.