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Empowering Employee Sustainability: Perceived OrganizationalSupport Toward the Environment
Eric Lamm • Jennifer Tosti-Kharas •
Cynthia E. King
Received: 5 June 2013 / Accepted: 4 February 2014
� Springer Science+Business Media Dordrecht 2014
Abstract This paper contributes to the ongoing discus-
sion of sustainability behaviors by introducing the con-
struct of perceived organizational support toward the
environment (POS-E). We propose and empirically test an
integrated model whereby we test the association of POS-E
with employees’ organizational citizenship behaviors
toward the environment (OCB-E) as well as to job atti-
tudes. Results indicated that POS-E was positively related
to OCB-E, job satisfaction, organizational identification,
and psychological empowerment, and negatively related to
turnover intentions. We also found that psychological
empowerment partially mediated the relationship between
POS-E and the dependent variables. We discuss the theo-
retical implications as well as practical implications for
managers seeking to encourage sustainability in their
organizations.
Keywords Corporate social responsibility �Environment � Extra-role behaviors � Organizational
citizenship behavior � Perceived organizational support �Psychological empowerment � Sustainability
Introduction
Although organizational leaders are increasingly adopting
policies recognizing sustainability, understood as ‘‘the
successful market-oriented realization and integration of
ecological, social, and economic challenges to a company’’
(Schaltegger et al. 2013, p. 220), the role of individual
employees in implementing those policies is not well
understood (e.g., Boiral and Paille 2012; Daily et al. 2009;
Ramus and Killmer 2007). Consumers and the public
increasingly expect businesses to take action to lessen their
environmental impact (Lacy et al. 2010). In response, many
prominent companies, such as Ford (Miel 2012, May 23),
Ikea (Morales 2012, October 22), Wal-Mart (Jung 2012),
Proctor and Gamble (Scott 2012, April 11), and Unilever
(Baker 2012, April 10) have adopted high-level sustain-
ability initiatives designed to reduce their environmental
impact. These initiatives may include implementing sus-
tainability policies and performance targets, employing
specialist staff, and investing in new operational and
training systems (Smith and O’Sullivan 2012). Indeed,
many scholars argue that, in order to be effective, sus-
tainability needs to be embedded across the organization
(Haugh and Talwar 2010) and integrated into a compre-
hensive sustainability strategy (Galpin and Whittington
2012).
Yet, despite the importance of these top-down strategic
initiatives, the role of the individual employees in imple-
menting environmental sustainability is equally important.
Employees may develop and champion sustainability ini-
tiatives at work (Ramus and Steger 2000). Further, strate-
gic initiatives cannot be implemented without the active
support and participation of individual employees (Jenkin
et al. 2011). However, employee participation is compli-
cated; for the majority of employees, sustainability
E. Lamm (&) � J. Tosti-Kharas � C. E. King
College of Business, San Francisco State University, 1600
Holloway Avenue, San Francisco, CA 94132, USA
e-mail: [email protected]
J. Tosti-Kharas
e-mail: [email protected]
C. E. King
e-mail: [email protected]
123
J Bus Ethics
DOI 10.1007/s10551-014-2093-z
behaviors are not required tasks, but rather are voluntary
(Ramus and Killmer 2007). As a result, the cumulative
environmental impact of a company is in part affected by
discretionary decisions made by individual employees
every day. While the impact of one individual’s decisions
might be small, in the aggregate, the impact is significant
(Stern 2000). Therefore, it is important to understand fac-
tors associated with individual employees choosing to
engage in sustainability behaviors and to understand the
implications for organizations, and by extension for the
environment.
This paper explores factors associated with organiza-
tional citizenship behaviors toward the environment (OCB-
E), which are defined as ‘‘voluntary behaviors not specified
in official job descriptions that, through the combined
efforts of individual employees, help to make the organi-
zation and/or society more sustainable’’ (Lamm et al. 2013,
p. 165). Examples of such behaviors include turning off the
lights when not in use, using double-sided paper to print,
and drinking from reusable beverage containers. OCB-Es
are gaining research attention; however, empirical research
on the factors that are associated with these behaviors
remain scant.
This paper makes a number of contributions. First, we
explore how a contextual characteristic, which we term
perceived organizational support toward the environment
(POS-E), can be associated with OCB-Es, and also with job
attitudes in general, including job satisfaction, organiza-
tional identification, turnover intentions, and psychological
empowerment. Second, we identify psychological empow-
erment as a key mechanism that mediates the relationship
between the contextual antecedent, POS-E, with OCB-E and
job attitudes. Third, we contribute to the extensive literature
on psychological empowerment (see in particular Seibert
et al. 2011) by proposing POS-E and OCB-E as previously
unexplored contextual antecedent and behavioral conse-
quences, respectively. Finally, we offer guidance to man-
agers interested in encouraging employee sustainability
behaviors, improving psychological empowerment, job
satisfaction and organizational identification, and/or reduc-
ing turnover within their organizations.
The paper will proceed as follows. First, we review the
literature on sustainability and corporate social responsi-
bility, and highlight the need for individual-level research
in this area. We then introduce the concept of POS-E as our
independent variable and propose its associations with job
attitudes and behaviors. Next, we propose a theoretical
model whereby psychological empowerment acts as the
central mediator between POS-E and job attitudes and
behaviors. We then empirically test our hypothesized
relationships. Finally, we present our conclusions, impli-
cations for theory and practice, limitations, and directions
for future research.
Literature Review and Hypotheses
The public increasingly assumes that corporations have an
obligation to limit their environmental impact and to help
address global sustainability challenges (Senge et al. 2008).
While the precise nature of this responsibility continues to
be debated, global business leaders have, by an over-
whelming majority, accepted that business has a significant
role to play in achieving sustainability (Lacy et al. 2010).
Sustainability is considered as a multi-level construct,
comprising individual, organizational, political-economic,
social-cultural, and ecological levels (Starik and Rands
1995). Nevertheless, both academic research and the pop-
ular press tend to focus on sustainability initiatives by
organizations rather than by individuals. This is true for
both sustainability as well as the related corporate social
responsibility (CSR) literature. CSR refers to the view that
corporations are responsible to society and the environ-
ment, in addition to shareholders. In a recent review of
CSR, researchers found that 90 % of the articles reviewed
focused on either the organizational or institutional level,
while five percent concerned multiple levels, and only four
percent focused on the individual-level (Aguinis and Gla-
vas 2012). As a result, the role of individual employees in
implementing CSR programs, including sustainability ini-
tiatives, is not well understood. Notable exceptions include
the role of specific individual actors, including environ-
mental champions (e.g., Andersson and Bateman 2000) and
leaders influencing organizational adoption of sustainabil-
ity goals (e.g., Egri and Herman 2000). In order to advance
the fields of CSR and sustainability, a multi-level integra-
tion of research and theory is needed (Aguinis and Glavas
2012). Additional research is especially warranted to
understand what factors influence individual engagement
with CSR and sustainability activities, and the underlying
psychological mechanisms that lead to CSR outcomes
(Aguinis and Glavas 2012).
Perceived Organizational Support Toward
the Environment (POS-E)
There is some empirical evidence regarding antecedents to
individual-level sustainability behaviors. The field of
environmental psychology has several theories that explain
pro-environmental behavior, such as the norm-activation
model, the theory of planned behavior, and the values-
beliefs-norms theory (e.g., Bamberg and Moser 2007; Stern
2000). However, these pro-environmental behavior theo-
ries have been predominantly applied to the study of con-
sumers in domestic contexts, rather than to employees in
the workplace (Smith and O’Sullivan 2012; Stern 2000).
In the workplace context, several related theories can be
helpful in explaining individual-level engagement in CSR
E. Lamm et al.
123
and sustainability behaviors. Evidence indicates that
supervisor commitment to CSR (Ramus and Steger 2000),
employee values (Mudrack 2007), and employee concern
with issues (Bansal 2003) are reliable predictors of
employee-level CSR engagement. Further, organizational
justice theory posits that employee psychological needs for
control, belongingness, and meaningful existence drive
CSR engagement (Aguilera et al. 2007). Finally, social
identity theory has been used to demonstrate how inter-
group perceptions and group norms can influence sustain-
able agricultural practices (Fielding et al. 2008).
The underlying theme behind many of these related
literatures is that there are characteristics of the socio-
political environment that condone, encourage, or motivate
individuals to act in sustainable ways. Socio-political
support refers to elements of the work context ‘‘including
the supportiveness of the climate of the organization, the
employee’s perception that the organization values and
cares about him, and the level of trust the organization has
in the employee’’ (Seibert et al. 2011, p. 983). One of the
most prominent socio-political support variables in the
literature is the construct of perceived organizational sup-
port (POS). POS represents generalized beliefs made by
employees concerning how much the organization values
their contributions and cares about their well-being (Rho-
ades et al. 2001, p. 825). As POS represents generalized
beliefs, a more nuanced construct is needed to represent
socio-political support for sustainability. Building from the
POS definition, we define POS-E as follows: the specific
beliefs held by employees concerning how much the
organization values their contributions toward sustain-
ability. While POS-E represents a much narrower and more
specific view of perceptions of the organization than its
counterpart POS, it shares some characteristics including
beliefs that the organization is providing opportunities,
beliefs that the organization is allowing autonomy over
some decisions and beliefs that the organization values
their contributions. However, we see the two constructs as
unique, as POS refers to support for non-specific contri-
butions while POS-E directly specifies organizational
support for sustainable actions. We therefore believe that
POS and POS-E will be positively related, yet conceptually
distinct constructs.
Hypothesis 1a POS-E will positively relate to POS.
Hypothesis 1b POS-E and POS will be distinct
constructs.
Thus, as POS-E represents employee perceptions of how
much the organization values efforts directed toward sus-
tainability and sets the stage for how conducive an orga-
nization is to employees’ sustainability behaviors, it will
serve as the central independent variable in our integrated
model. We now explore the relationship between POS-E
and job attitudes and behaviors for employees who value
environmental sustainability. We focus our hypotheses on
employees who value environmental sustainability, as they
are the ones for whom POS-E is most likely relevant. By
contrast, employees who do not value sustainability are
unlikely to attend to cues that the organization values their
contributions in this area.
Organizational Citizenship Behavior Toward
the Environment (OCB-E)
The popular construct of organizational citizenship
behavior (OCB) offers a useful theoretical foundation for
studying voluntary employee behaviors directed toward the
environment. OCB is defined as ‘‘individual behavior that
is discretionary, not directly or explicitly recognized by the
formal reward system, and in the aggregate promotes the
efficient and effective functioning of the organization’’
(Organ et al. 2006, p. 3). OCBs have been widely studied
over the past 30 years, in part because they are positively
related to organizational effectiveness (Podsakoff et al.
2009) and also likely due to the fact that several studies
have found them to be negatively related to employee
turnover intentions (Chen 2005; Chen et al. 1998; Moss-
holder et al. 2005).
Borrowing from this well-established stream of the lit-
erature, scholars (Boiral 2009; Boiral and Paille 2012;
Daily et al. 2009; Lamm et al. 2013) have begun focusing
their attention on OCBs directed toward the environment
(OCB-Es). The two concepts are conceptually similar as
they both focus on voluntary behavior outside the param-
eters of an individual’s job functions. The distinct differ-
ence is that OCBs are directed at helping the organization
(OCB-O) or individuals within the organization (OCB-I),
while OCB-Es are directed toward the environment.
However, only a few studies have tested OCB-Es
empirically. Boiral and Paille (2012) developed and tested
an OCB-E measurement scale, based on a typology pre-
viously proposed by Boiral (2009). Lamm et al. (2013)
established and validated a measure of OCB-Es, and found
POS, affective commitment, and beliefs about the impor-
tance of sustainability were positively related to OCB-Es.
Further, these authors found that OCB-Es were positively
related to, yet distinct from, OCBs in general.
Some scholars have theorized (Daily et al. 2009) that
environmental concern will be translated to the organiza-
tion in the form of OCB-Es. However, environmental
intent and environmental action are very different for
various reasons and ‘‘the role of environmentalist predis-
positions can vary greatly with the behavior, the actor, and
the context’’ (Stern 2000, p. 415). While some actions,
Empowering Employee Sustainability
123
such as printing double-sided, may be considered unques-
tionable as it takes no additional effort on the part of the
employee, other actions in the workplace could be con-
sidered inefficient such as powering down one’s console
when not in use or properly disposing of electronic waste.
Thus, an individual would look to the organization for the
recommended processes or procedures as it may take away
time from the employee’s core job responsibilities. If
employees fear looking like they are wasting company
time, a good performance evaluation may trump environ-
mental values. Cognitive dissonance theorists might argue
that the employees would minimize the dissonance by
justifying in their minds that it is more important to keep
their jobs to support the action they take in their private
lives. Therefore, OCB-Es may be contingent on percep-
tions of the degree to which the organization supports such
sustainability behaviors.
Indeed, managers can promote a context, climate, and
conditions favorable to the emergence of voluntary
and discretionary environmental initiatives not
directly or explicitly rewarded by the organization. A
context favorable to environmental OCBs can be
encouraged in different ways, particularly through
green leadership by managers, the development of a
pro-environmental culture, the establishment of vol-
untary programs and structures, and adapted training,
information, and recruitment policies (Boiral 2009,
p. 230).
Given the confines of a structured organizational environ-
ment, individuals may feel limited in their capacity to make
discretionary sustainability decisions either in the absence
of a sense of whether the behaviors are appreciated by the
organization or if those decisions are potentially disadvan-
tageous to the organization. Thus, they use their percep-
tions of the organization’s support for the behaviors as
guidance to make their sustainability decisions. Accord-
ingly, we expect that the more employees believe their
organization supports their contributions toward sustain-
ability, the more likely they will be to perform OCB-Es.
Hypothesis 2 POS-E will positively relate to OCB-E for
employees who value environmental sustainability.
Job Attitudes
As mentioned earlier, POS-E represents a more specific
version of POS that is focused on environmental sustain-
ability. Consequently, POS-E is expected to have similar
effects as POS on attitudinal consequences. In this paper,
we focus on three of the main job attitudes considered by
organizational researchers: job satisfaction, organizational
identification, and turnover intention.
Job Satisfaction
Individuals spend the majority of their lives in the work-
place and many seek greater fulfillment than a simple
paycheck. For individuals who perform actions in their
private lives that support sustainability, perceiving that the
organization supports sustainability efforts in the organi-
zation as well, would increase their perception of value
congruence. Value congruence is the notion that individ-
uals seek compatibility between their values and various
aspects of the organization (Caldwell et al. 2004). One
specific area of value congruence is person-job fit, which is
the match between the individual and the tasks performed
at work, and this type of fit is most strongly associated with
job satisfaction (Kristof-Brown et al. 2005, p. 284).
In a similar vein, support can also be found from the
literature on cognitive dissonance reduction (Festinger
1957) as individuals will want to remove any discomfort
that may exist between aspects of their private and pro-
fessional lives. For example, for individuals who incorpo-
rate sustainability into their everyday lives at home,
knowing that it is accepted and encouraged at work, may
be directly related to how satisfied they are with their jobs.
It is a similar argument as has been made in the literature
on ethical climate where dissonance will arise if there is a
mismatch in one’s ethical values and the perceived ethical
norms of the organization, and higher levels of ethics are
associated with positive job attitudes (Koh and Boo 2001).
Drawing from the literature on POS, Rhoades and Ei-
senberger (2002, p. 701) hypothesized that POS should
affect job satisfaction ‘‘by meeting socio-emotional needs,
increasing performance-reward expectancies, and signaling
the availability of aid when needed’’. Accordingly, in their
meta-analysis they found that POS had a strong effect on
job satisfaction. Due to the theoretical similarity between
POS and POS-E, the same effect is expected. We therefore
predict that POS-E will positively relate to job satisfaction.
Hypothesis 3 POS-E will positively relate to job satis-
faction for employees who value environmental
sustainability.
Organizational Identification
POS-E may also increase employees’ sense of organiza-
tional identification, which has been defined as an indi-
vidual’s perception of oneness with or belongingness to an
organization (Ashforth and Mael 1989). Scholars have
proposed that when employees’ needs are fulfilled, they
will incorporate organizational membership into their
social identity (e.g., Eisenberger et al. 1986; Rhoades and
Eisenberger 2002). Likewise, employees who perceive that
their goals align with those of the organization and who
E. Lamm et al.
123
feel a sense of person-job fit will identify more strongly
with the organization (Kristof-Brown et al. 2005; Rupp
et al. 2010). For pro-environmentally-minded individuals,
POS-E may signal that the organization shares, or at least
tacitly acknowledges, the employee’s environmental values
and goals.
A recent study found a positive relationship between
employee participation in CSR activities and organiza-
tional identification (Kim et al. 2010). Logically, the pre-
ceding step to participation is perceptions of an opportunity
to participate. Accordingly, we predict that POS-E will
positively relate to organizational identification.
Hypothesis 4 POS-E will positively relate to organiza-
tional identification for employees who value environ-
mental sustainability.
Turnover Intention
We also expect that employees who have a strong sense of
POS-E will have lower turnover intentions. Extant research
provides support for the negative relationship between
turnover intentions and job satisfaction (Jaramillo et al.
2006; Mulki et al. 2006, 2008). Paralleling our arguments
supporting job satisfaction, for individuals who value
environmental sustainability, perceiving their organization
as having similar values will influence them to remain with
the organization. As person-organization fit negatively
relates to turnover (Kristof-Brown et al. 2005) we expect
employees who feel value congruence, that is a perceived
mutual support for environmental sustainability, will be
less likely to quit their jobs because they want to maintain
these psychological benefits.
The related literature on ethical culture can be helpful
as well. Many scholars (e.g., Mulki et al. 2008; Ruiz-
Palomino et al. 2013) have investigated and have found
support for the negative relationship between perceived
ethical culture and turnover intentions as individuals did
not want to remain in an organization whose values
conflict with their own. Similarly, if individuals believe in
taking action in support of environmental sustainability,
they may feel conflicted if they are only capable of acting
sustainably in their private lives and not also in their place
of work.
Finally, drawing again from the POS literature, there is
empirical support that a high degree of POS is associated
with lower rates of turnover intention (Liu 2008; Wayne
et al. 1997). Therefore, we hypothesize that POS-E will be
negatively related to turnover intention.
Hypothesis 5 POS-E will negatively relate to turnover
intention for employees who value environmental
sustainability.
Psychological Empowerment
In addition to the attitudinal consequences discussed above,
we hypothesize that employees who perceive organiza-
tional support toward the environment will also experience
psychological empowerment. Two distinct conceptualiza-
tions of empowerment: structural and psychological have
developed since the 1970s. Structural empowerment is
focused on the organizational conditions that contribute to
a sharing of power, decision making, and control over
resources (Maynard et al. 2012). By contrast, psychological
empowerment is focused on ‘‘the state or set of conditions
that allow for employees or teams to believe that they have
control over their work’’ (Maynard et al. 2012, p. 1235).
Building on earlier scholarship, Spreitzer (1995) refined a
four-dimensional framework of empowerment, which
contains the dimensions of meaning, competence, self-
determination, and impact. In this framework, meaning
refers to the fit between one’s work goals and beliefs or
values; competence refers to individuals’ belief that they
can skillfully perform their work; self-determination
involves individuals’ sense of autonomy or control over
their work behaviors; and impact is the degree to which
individuals view their behavior as making a difference.
Two recent studies (Maynard et al. 2012; Seibert et al.
2011) have synthesised the past two decades of empow-
erment research. Seibert et al. (2011) found two categories
of antecedent variables to empowerment: contextual ante-
cedents and individual characteristics. One of the signifi-
cant contextual antecedents is socio-political support. One
source of socio-political support is organizational support,
and we believe by extension POS-E as well. Seibert et al.
(2011) explain how socio-political support has a direct
effect on multiple dimensions of psychological empower-
ment. For example, social support will foster feelings of
acceptance which will enhance the feeling that the work is
meaningful. At the same time, feelings of self-determina-
tion will be increased as the employee will be able to make
choices. Finally, feelings of competence and impact will be
increased ‘‘because of the greater availability of the
material resources, power, and influence needed to
accomplish tasks and work-related goals’’ (Seibert et al.
2011, p. 983). Thus, as it has been well established in the
literature that socio-political support leads to psychological
empowerment, and whereas POS-E is a measure of socio-
political support, POS-E should positively relate to psy-
chological empowerment.
Hypothesis 6 POS-E will positively relate to psycho-
logical empowerment for employees who value environ-
mental sustainability.
In addition to our prediction that POS-E will be related
to employees feeling psychologically empowered, we
Empowering Employee Sustainability
123
believe that perceptions of empowerment will mediate the
relationship between POS-E and the previously hypothe-
sized consequences. That is, psychological empowerment
will be the mechanism by which POS-E affects OCB-E, job
satisfaction, organizational identification, and turnover
intention. This is consistent with reviews of the psycho-
logical empowerment literature which have found that the
vast majority of studies have used psychological empow-
erment as a mediator (Maynard et al. 2012). The Seibert
et al. (2011) synthesis of the literature depicts an integrated
model whereby empowerment is preceded by contextual
antecedents (e.g., socio-political support) and individual
characteristics, followed by attitudinal consequences (e.g.,
job satisfaction and turnover intentions), as well as
behavioral consequences (e.g., OCB). Our study uses this
model for guidance in the directional nature of the
relationships.
The Seibert et al. (2011) meta-analysis found that OCB
was a behavioral consequence of psychological empower-
ment. Meaningful work that is within an employee’s dis-
cretion may make an employee go ‘‘above and beyond’’
because employees value and strive to improve the orga-
nization as a whole. Consequently, for those employees
who perceive that their organizations support their envi-
ronmental aims, they are likely to perform OCB-Es
because they feel a sense of meaning, self-determination,
and impact. Thus, psychological empowerment should
mediate the relationship between POS-E and OCB-E.
In addition, Seibert et al. (2011) found that psycholog-
ical empowerment is positively related to job satisfaction.
The authors noted that ‘‘psychologically empowered
workers are likely to experience more intrinsic need ful-
fillment through work and therefore report higher levels of
job satisfaction’’ (p. 985). Further, they found that psy-
chological empowerment negatively relates to turnover
intention and theorized two reasons why this might be the
case. First, employees are expected to view psychologi-
cally empowering work as a valuable resource provided by
the organization, which they will likely reciprocate with
increased loyalty and reduced turnover intentions (Blau
1964). Second, employees realize that empowering work
arrangements are difficult to find so the net benefit of
finding a better arrangement is reduced (Seibert et al.
2011). This finding is corroborated by the Maynard et al.
(2012) meta-analysis that revealed that higher levels of
psychological empowerment have been found to be asso-
ciated with lower intentions to leave or quit. Again,
employees who believe that their organization supports
their environmental goals are likely to feel satisfied at work
and less likely to leave their jobs because they feel a sense
of meaning, competence, and impact.
The Seibert et al. (2011) meta-analysis did not directly
examine the link between psychological empowerment and
organizational identification, although they did establish the
link between a related construct, organizational commitment.
However, a recent study (Zhu et al. 2012) found support for
psychological empowerment serving as a mediator between
transformational leadership and organizational identification.
The Maynard et al. (2012, p. 1249) meta-analysis of
empowerment provides further support. They noted that
psychological empowerment ‘‘serving as a mediator between
various antecedents and affective reactions (in particular, job
satisfaction) has been supported in numerous studies’’.
In sum, we believe that employees who perceive that
their organizations support their contributions to protect the
environment (POS-E) will feel a greater sense of psycho-
logical empowerment, which in turn will be associated with
increased OCB-E, job satisfaction, and organizational
identification, and reduced turnover intention.
Hypothesis 7 Psychological empowerment will mediate
the relationship between POS-E and (a) OCB-E, (b) job
satisfaction, (c) organizational identification, and (d) turn-
over intention for employees who value environmental
sustainability. Figure 1 depicts the hypothesized relation-
ships among variables in this study.
Contextual Antecedent
Perceived Organizational Support toward the Environment (POS-E)
Psychological Empowerment
Attitudinal Consequences
Job Satisfaction Organizational Identification Turnover Intention
Behavioral Consequences
Organizational Citizenship Behavior toward the Environment (OCB-E)
+ +
+
Fig. 1 Hypothesized Model
E. Lamm et al.
123
Methods
Participants and Procedure
To test our hypotheses, we conducted an online survey of
working adults. The researchers utilized their personal
social networks to recruit participants via email, as in
snowball sampling. In turn, we encouraged email recipients
to forward the survey on to recruit additional participants.
This approach has been effective in prior studies (Baltes
et al. 2011; Chou and Pearson 2012; Dries et al. 2008; He
and Li 2011; Lamm and Meeks 2009). We collected a total
of 1,225 completed surveys. Of these, 492 (40 %) were
eliminated because participants were not over 18 years of
age, working full-time (40 h per week or more), employed
within an organization, or did not provide complete
answers for the variables included in this study.
We then focused the analyses on the portion of the
remaining 733 respondents whom we determined highly
value sustainability. To determine this value, we utilized
the 15-item New Ecological Paradigm scale (Dunlap et al.
2000) that captures an overall pro-environmental sustain-
ability worldview (alpha = .82). Participants answered
questions such as ‘‘Humans are severely abusing the
environment’’ and ‘‘If things continue on their present
course, we will soon experience a major ecological catas-
trophe’’ on a 7-point Likert-type scale from (1) Strongly
Disagree to (7) Strongly Agree. We selected those
respondents who scored above the median of 4.66, noting
that this is also above the scale midpoint. Our remaining
analyses include only these 362 individuals.
Our sample was 39 % male, 37 % married, and 34 years
of age on average (M = 34.43, SD = 11.35). Participants
reported tenure in their organizations of 6.72 years
(SD = 7.01). Thirty-one percent of the sample worked for
organizations of 100 employees or less, while 30 %
worked for organizations of 5,000 employees or more.
Finally, 44 % of respondents reported being non-manage-
ment, 16 % lower management, 18 % middle management,
and 10 % top management.
Measures
Unless otherwise noted, all scale items were rated on a
7-point Likert-type scale from (1) Strongly Disagree to (7)
Strongly Agree.
POS
We measured POS using a 16-item scale (Eisenberger et al.
1986). Sample items included ‘‘The organization strongly
considers my goals and values,’’ and ‘‘The organization
shows very little concern for me’’ (reverse-scored). Scale
coefficient alpha was .96.
POS-E
We created a unique scale to measure POS-E. We devel-
oped five items which were inspired by those from the POS
scale described above. Items included ‘‘I feel that I am able
to behave as sustainably as I want to at my current orga-
nization,’’ ‘‘My actions toward sustainability are appreci-
ated by my organization,’’ and ‘‘My organization does not
care about whether I behave in a sustainable manner or
not’’ (reverse-scored). Coefficient alpha was .73. A full list
of the items appears in the Appendix.
OCB-E
We assessed OCB-E using a 12-item scale developed by
Lamm et al. (2013). Sample items included ‘‘I am a person
who prints double-sided,’’ and ‘‘I am a person who turns
off my lights when leaving my office for any reason’’.
Coefficient alpha for this measure was .85.
Job Satisfaction
We used a 3-item scale to measure job satisfaction (Cam-
mann et al. 1983). Sample items were ‘‘All in all, I am
satisfied with my job,’’ and ‘‘In general, I don’t like my
job’’. Coefficient alpha was 93.
Organizational Identification
Identification with the current organization was measured
using a 6-item scale developed by Mael and Ashforth
(1992). Sample items included ‘‘When I talk about my
organization, I usually say ‘we’ rather than ‘they,’’’ and ‘‘If
a story in the media criticized my organization, I would
feel embarrassed’’. Coefficient alpha was .89.
Turnover Intention
We assessed respondents’ likelihood of voluntarily leaving
their current job using a 5-item scale (Bozeman and Per-
rewe 2001). Example items were ‘‘At the present time, I am
actively searching for another job in a different organiza-
tion,’’ and ‘‘I do not intend to quit my job (reverse-
scored)’’. Coefficient alpha for this scale was .88.
Psychological Empowerment
Psychological empowerment was measured using Spreit-
zer’s (1995) 12-item scale. Sample items include ‘‘The
work I do is meaningful to me,’’ ‘‘I am confident about my
Empowering Employee Sustainability
123
ability to do my job,’’ and ‘‘My impact on what happens in
my job is large’’. Coefficient alpha for this scale was .88.
Controls
We assessed several demographic variables to serve as
control variables. These included age, gender, and marital
status. We also included as controls several elements of
respondents’ jobs, including organizational tenure in years.
Organization size was measured as a categorical variable:
(1) Less than 100 employees, (2) 101 to 500 employees, (3)
501 to 1,000 employees, (4) 1,001 to 5,000 employees, (5)
5,001 to 10,000 employees, and (6) Greater than 10000
employees. Management level was measured using the
following options: (1) Non-management, (2) Lower man-
agement, (3) Middle management, (4) Top management.
Results
We report descriptive statistics, coefficient alphas, and
zero-order correlations in Table 1. POS-E was positively
correlated with POS (r = .41, p \ .001), OCB-E (r = .28,
p \ .001), job satisfaction (r = .33, p \ .001), organiza-
tional identification (r = .24, p \ .001), and psychological
empowerment (r = .33, p \ .001), and negatively corre-
lated with turnover intention (r = -.25, p \ .001). To test
our Hypotheses 1a and 2–7, we used multiple regression
analysis, controlling for the effect of age, gender, marital
status, organizational tenure, organization size, and man-
agement level.
Hypothesis 1a predicted that POS-E and POS would be
positively related constructs. This hypothesis was sup-
ported (b = .37, p \ .001). Hypothesis 1b predicted that
POS-E and POS would be distinct constructs. Confirmatory
factor analysis (CFA) was used to test this hypothesis. We
compared the fit of two models: first, a model in which the
items associated with POS and POS-E loaded on their
intended factors and covariance among the factors was
estimated and second, a model in which the factor
covariance was set to 1.0. Acceptable fit is determined by a
CFI of .90 or higher, and an SRMR and RMSEA of .08 or
lower (Bentler 1990). The first model fit the data well
(X2 = 354.77, df = 169, CFI = .96, SRMR = .04, and
RMSEA = .06). The second model fit significantly worse
(DX2 (1, n = 342) = 27.05, X2 = 381.79, df = 170,
CFI = .94, SRMR = .18, and RMSEA = .06). Thus,
POS-E and POS appear to be distinct constructs, in support
of Hypothesis 1b.
Hypotheses 2, 3, 4, and 5, respectively, predicted that
POS-E would be positively related to OCB-E, job satis-
faction, and organizational identification, and negatively
related to turnover intention. Hypotheses 2-5 all received
support. That is, POS-E significantly related to OCB-E
(b = .25, p \ .001), job satisfaction (b = .28, p \ .001),
organizational identification (b = .32, p \ .001), and
turnover intention (b = -.21, p \ .001).
Hypothesis 6 predicted that POS-E would positively
relate to psychological empowerment. As expected, POS-E
was significantly related to psychological empowerment
(b = .26, p \ .001). Thus, Hypothesis 6 was supported.
Finally, Hypotheses 7a, 7b, 7c, and 7d predicted that
psychological empowerment would mediate the relation-
ship between POS-E and OCB-E, job satisfaction, organi-
zational identification, and turnover intention, respectively.
We used the procedure recommended by Baron and Kenny
(1986) to test for mediation. Hypothesis 6 established that
our independent variable, POS-E, was positively related to
the mediating variable, psychological empowerment. Next,
we examined whether psychological empowerment related
to the dependent variables of interest, controlling for POS-
E, in addition to the other control variables in the model.
We found that psychological empowerment was signifi-
cantly related to OCB-E (b = .19, p \ .05), job satisfac-
tion (b = .56, p \ .001), organizational identification
(b = .53, p \ .001), and turnover intention (b = -.32,
p \ .001). Finally, we investigated the relationship
between POS-E and the dependent variables of interest
after adding psychological empowerment to the model. The
relationship became less significant between POS-E and
OCB-E (b = .22, p \ .001), job satisfaction (b = .14,
p \ .01), organizational identification (b = .18, p \ .001),
and turnover intention (b = -.13, p \ .05). The Sobel
(1982) test for partial mediation was significant for all
hypothesized relationships (Z = 2.07, p \ .05; Z = 4.55,
p \ .001, Z = 4.52, p \ .001, Z = -3.77, all p \ .001 for
Hypotheses 7a, 7b, 7c, and 7d, respectively). These results
offer support for Hypotheses 7a, 7b, 7c, and 7d. That is,
psychological empowerment partially mediated the rela-
tionship between POS-E and OCB-E, job satisfaction,
organizational identification, and turnover intention. We
present the results of these hypotheses tests in Table 2.
Discussion
This paper introduces a new construct, POS-E and further
develops the emerging construct of OCB-E. We found that
POS-E positively related to OCB-E, job satisfaction and
organizational identification, and negatively related to
turnover intentions. Further, we established a psychological
mechanism behind these relationships, finding that psy-
chological empowerment partially mediated the relation-
ship between POS-E and these job attitudes and behaviors.
This study makes a number of theoretical contributions.
First, our findings extend existing research on the
E. Lamm et al.
123
Ta
ble
1D
escr
ipti
ve
stat
isti
cs,
coef
fici
ent
alp
has
,an
dze
ro-o
rder
corr
elat
ion
sfo
rst
ud
yv
aria
ble
s
Mea
nS
D1
23
45
67
89
10
11
12
1.
Per
ceiv
edo
rgan
izat
ion
alsu
pp
ort
tow
ard
the
env
iro
nm
ent
4.5
51
.15
0.7
3
2.
Per
ceiv
edo
rgan
izat
ion
alsu
pp
ort
4.7
81
.32
0.4
1*
**
0.9
6
3.
Org
aniz
atio
nal
citi
zen
ship
beh
avio
rto
war
dth
een
vir
on
men
t
5.5
01
.14
0.2
8*
**
0.0
30
.85
4.
Job
sati
sfac
tio
n5
.25
1.5
10
.33
**
*0
.76
**
*0
.05
0.9
3
5.
Org
aniz
atio
nal
iden
tifi
cati
on
4.7
71
.35
0.3
4*
**
0.6
2*
**
0.1
4*
*0
.64
**
*0
.89
6.
Tu
rno
ver
inte
nti
on
3.3
41
.68
-0
.25
**
*-
0.5
0*
**
-0
.06
-0
.64
**
*-
0.4
6*
**
0.8
8
7.
Psy
cho
log
ical
emp
ow
erm
ent
5.5
70
.93
0.3
3*
**
0.5
00
.18
**
0.6
0*
**
0.5
9*
**
-0
.42
**
*0
.88
8.
Gen
der
0.3
90
.49
-0
.14
**
-0
.03
-0
.15
**
0.0
30
.01
0.0
2-
0.0
5
9.
Ag
e3
4.4
31
1.3
50
.08
-0
.03
0.0
80
.11
*0
.12
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-0
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*0
.30
**
*-
0.0
2
10
.M
arit
alst
atu
s0
.37
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80
.10
0.0
40
.06
0.1
2*
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0.2
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9*
**
-0
.05
0.4
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11
.O
rgan
izat
ion
alte
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re6
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7.0
10
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*0
.00
0.0
00
.08
**
0.1
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-0
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12
.O
rgan
izat
ion
size
3.0
91
.96
0.0
2-
0.1
6*
*-
0.0
8-
0.0
6-
0.1
8*
**
-0
.07
-0
.04
0.0
30
.13
**
0.0
70
.13
*
13
.M
anag
eria
lle
vel
2.3
31
.44
0.0
60
.13
*-
0.0
40
.10
**
*0
.19
**
*-
0.0
90
.20
**
*0
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*0
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0.0
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**
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**
Co
effi
cien
tal
ph
asar
eal
lal
on
gth
ed
iag
on
alin
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ld.
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S-E
,P
OS
,O
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-E,
job
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tio
n,
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aniz
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nal
iden
tifi
cati
on
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on
,an
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cho
log
ical
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ow
erm
ent
wer
eco
ded
1=
stro
ng
lyd
isag
ree
to7
=st
ron
gly
agre
e.A
ge
and
org
aniz
atio
nal
ten
ure
are
rep
ort
edin
yea
rs.
Gen
der
was
cod
ed1
=m
ale,
0=
fem
ale.
Mar
tial
stat
us
was
cod
ed1
=m
arri
ed,
0=
no
t
mar
ried
.O
rgan
izat
ion
size
was
cod
ed1
=le
ssth
an1
00
emp
loy
ees,
2=
10
1–
50
0,
3=
50
1–
10
00
,4
=1
00
1–
50
00
,5
=5
00
1–
10
00
0,
6=
gre
ater
than
10
00
0.
Man
ager
ial
lev
elw
asco
ded
1=
no
n-m
anag
emen
t,2
=lo
wer
man
agem
ent,
3=
mid
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man
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ent,
4=
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per
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*p\
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,*
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p\
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1
Empowering Employee Sustainability
123
Ta
ble
2M
ult
iple
reg
ress
ion
resu
lts
for
hy
po
thes
este
sts
Sta
nd
ard
ized
ba
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aniz
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nal
citi
zen
ship
beh
avio
rto
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dth
e
env
iro
nm
ent
Job
sati
sfac
tio
nO
rgan
izat
ion
al
iden
tifi
cati
on
Tu
rno
ver
inte
nti
on
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cho
log
ical
emp
ow
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ent
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cH
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ntr
ol
var
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der
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*-
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0.0
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0.0
30
.00
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e0
.16
0.1
40
.08
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0.0
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.26
**
*
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ital
stat
us
0.0
10
.00
0.0
80
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*0
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0.0
0-
0.0
6-
0.0
50
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Org
aniz
atio
nal
ten
ure
-0
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-0
.13
-0
.01
-0
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0.0
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0.0
1-
0.0
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0.0
40
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**
Org
aniz
atio
nsi
ze-
0.1
0-
0.0
9-
0.0
8-
0.0
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0.1
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0.0
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0.0
7
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ager
ial
lev
el-
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8-
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00
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0.1
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0.0
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0.0
8-
0.0
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**
Ind
epen
den
tv
aria
ble
s
Per
ceiv
edo
rgan
izat
ion
al
sup
po
rtto
war
dth
een
vir
on
men
t
0.2
5*
**
0.2
2*
**
0.2
8*
**
0.1
4*
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**
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**
*-
0.2
1*
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*0
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**
*
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cho
log
ical
emp
ow
erm
ent
0.1
9*
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**
0.5
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**
-0
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**
*
Fst
atis
tic
4.9
5*
**
4.7
4*
**
5.6
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22
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.22
**
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6*
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just
edR
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nd
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ng
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om
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to.1
9
E. Lamm et al.
123
sustainability behaviors of organizations to the understud-
ied individual employee level. Specifically, we introduce a
novel contextual factor, POS-E, that relates to discretionary
sustainability behaviors by employees. Second, our paper
finds that, for employees who value environmental sus-
tainability, perceptions that an organization values sus-
tainable behavior at work will not only associated with
sustainable behaviors, but also with positive job attitudes.
Thus, POS-E is a unique source of boosting job satisfaction
and organizational identification while lowering turnover
intentions. These findings also suggest that organizations
experience significant benefits when appearing to support
actions benefiting the environment.
A third contribution of this study is the finding that
psychological empowerment partially mediates the rela-
tionship between POS-E and job attitudes and behaviors.
While other studies have found relationships between
psychological empowerment and OCBs in general, our
research suggests that psychological empowerment relates
to OCB-E as well. Further, psychological empowerment
was the mechanism through which POS-E related to other
beneficial employee-level outcomes. This result expands
our understanding of the antecedents and consequences of
psychological empowerment.
The management implications of these findings are
wide. As the public increasingly expects organizations to
contribute to environmental sustainability, our findings
indicate that employees who have opportunities to act in
accordance with environmental goals and values will be
more satisfied with their jobs, will identify more strongly
with their organizations, and will be less likely to intend to
leave their jobs. Further, since the outcomes of POS-E
appear to be beneficial for organizations and employees,
managers should consider ways to increase employees’
perceptions that the organization supports their environ-
mental values and goals. For example, by providing
employees with information about the environmental
impacts of different activities, managers can signal greater
support for sustainable behaviors. The result could be a
more empowered and satisfied workforce.
Managers might also consider using the POS-E scale
measure used in this survey to assess their employees’
current perceptions of POS-E. Findings could lead orga-
nizations to expend further effort in demonstrating support
for sustainable behaviors, perhaps through simple additions
to training and communication. Managers could also
strengthen the conditions for empowerment by increasing
opportunities for autonomous, significant, and interdepen-
dent voluntary sustainability-oriented behaviors. For
example, supporting informal group interactions and giving
employees time to develop new ideas related to sustain-
ability may empower employees to embrace voluntary
environmental initiatives across the organization. In
summary, our findings suggest that managers should
explore a range of possible strategies to increase POS-E, to
benefit from the resultant increase in psychological
empowerment, OCB-E, job satisfaction, organizational
identification, and reduced turnover intention.
Limitations and Future Directions
This study has a number of limitations. First, our argument
takes an inherently positive view toward sustainability. We
acknowledge that OCB-Es are discretionary behaviors and
therefore may temporarily take employees away from their
core job responsibilities. It is presumed that any produc-
tivity loss in terms of in-role tasks will be more than made
up for with extra-role tasks, but that may not always be the
case. If behaving sustainability disrupts critical productiv-
ity cycles, or thought-processes, the ‘‘sustainable’’ savings
may not offset the potential productivity losses. Future
research should address the boundary conditions associated
with the findings reported here.
Second, the data that we collected were self-reported
and taken at one point in time, which prevented us from
testing causality. In the future, researchers should employ
different methods, such as longitudinal or experimental
studies, to test the precise causal linkages between the
variables under consideration. Also, future researchers
might utilize third-party reports of OCB-Es to test whether
these findings hold true when behaviors are observed.
Another limitation relates to the possibility of common
method variance, which may occur with single-source,
cross-sectional data (Podsakoff et al. 2003). In order to
minimize this bias, we utilized the recommended proce-
dure of separating the survey into different sections for
independent and dependent variables, to prevent respon-
dents from cognitively grouping all of the responses into
the same category (Podsakoff et al. 2003).
Third, the sampling methodology employed could be
subject to certain biases. First, the use of a snowball
sampling method to find respondents creates the possibility
that respondents may have forwarded the survey link to
people who are similar to themselves in terms of their
beliefs about sustainability. In an effort to reduce this bias,
we did not mention sustainability in the recruitment email
and titled the survey ‘‘Work Attitudes and Behaviors Sur-
vey’’ to recruit a broad cross section of respondents. Sec-
ond, another possible bias may have arisen through the use
of online social media, since respondents received the
survey via email and re-sent it out freely. The concern
would be that the distribution method may have resulted in
a bias of younger and more technologically adept Internet
users. However, the demographics of the survey respon-
dents indicated that these biases were not substantial given
that our sample was varied in both age and family status.
Empowering Employee Sustainability
123
Despite this variability in participants’ backgrounds, future
studies should re-test our proposed model with probability
sampling techniques.
Fourth, it is likely that POS-E relates to additional
variables that were not included in this study. In order to
further develop the emerging constructs of POS-E and
OCB-E, researchers should test additional related vari-
ables. Future research should also further test the rela-
tionship between POS-E and empowerment to understand
how this relationship varies with personality type, mana-
gerial style, and organizational context. This information
would help managers understand how to best increase
POS-E in different contexts, and for different employees.
In addition, multi-level studies which examine how indi-
vidual OCB-Es are related to organization-level anteced-
ents and outcomes would help both researchers and
practitioners understand how these levels can be coordi-
nated to improve performance and to achieve sustainability
goals. Future investigations should examine how the
organization’s policies, procedures, reputation, norms,
leadership, strategy, and design factors influence POS-E as
well as enhance or inhibit individual-level OCB-Es.
Including team-level factors, such as group norms and
social pressure, would add another level of nuance and
understanding to this area.
Fifth, the OCB-E measure used in this study was chosen
to assess individual-level behaviors that employees could
perform every day to advance sustainability in the work-
place. There are many discrete discretionary behaviors
employees could perform at work that we have not cap-
tured, such as bicycling or carpooling to offsite meetings.
In addition, a wide range of behaviors were not assessed,
ranging from indirect behaviors to influence other people,
to learning new skills which may be used to reduce an
organization’s environmental impact. Future studies might
employ an expanded measurement scale that captures a
wider range of OCB-Es, congruent with emerging typolo-
gies designed to encompass the entirety of OCB-E
behaviors (e.g., Boiral and Paille 2012; Smith and O’Sul-
livan 2012).
Finally, managers are increasingly striving to measure
and reward behaviors they would like to achieve, and
sustainability behaviors will likely be increasingly
included as goals in coming years (Lacy et al. 2010). As
organizations respond to changing public expectations
about their responsibility to the environment and broader
society, sustainability will likely become increasingly
formalized and centralized within organizations. As more
employees’ jobs will be designed to focus on these issues,
POS-E will become more important to understand how
extra-role and in-role behaviors are related. While the
definition of OCB-E currently precludes rewarded
behaviors, some definitions of OCB recognize that extra-
role behaviors are at times rewarded, and there is latitude
within the OCB framework to explore the relationship
between voluntary environmental behaviors and formal
rewards. Studying this relationship with OCB-Es would
further illuminate employees’ underlying motivations for
performing environmental behaviors, and help managers
to develop environmental conditions where employees
will feel empowered to proactively engage in sustain-
ability behaviors.
Corporations vary in the degree to which their sustain-
ability initiatives have been institutionalized, and in the
factors that initially motivated these initiatives (Rupp et al.
2010). Likewise, if employees are motivated to perform
OCB-Es as a result of feeling empowered, then it might
backfire if managers try to require such behaviors in the
workplace. These considerations need to be taken into
account and tested during the design of employee
engagement and sustainability initiatives.
Conclusion
Organizations are increasingly tasked with finding ways to
improve their triple bottom-line performance. Due to the
ongoing and often significant environmental impacts that
result from organizations’ daily activities, employees have
an important role to play in helping companies increase
their overall sustainability. This paper makes an important
contribution to understanding how perceptions of organi-
zational support toward the environment relate signifi-
cantly to employee attitudes and behaviors, including
discretionary sustainability behaviors. The results further
suggest that perceptions of organizational support toward
sustainability can psychologically empower employees,
which in turn results in positive implications for individ-
uals, organizations, and the environment.
Appendix
Perceived Organizational Support toward the Environment
(POS-E) Scale Items
The following statements ask about behaviors and atti-
tudes at work. Please consider the place where you cur-
rently work. Indicate how much you agree or disagree with
the following statements. All items were rated on a 7-point
scale, (1) Strongly Disagree, (2) Disagree, (3) Somewhat
Disagree, (4) Neither Agree nor Disagree, (5) Somewhat
Agree, (6) Agree, and (7) Strongly Agree, or Not
Applicable.
1. I feel that I am able to behave as sustainably as I want
to at the organization where I currently work.
E. Lamm et al.
123
2. My organization does not care about whether I behave
in a sustainable manner or not. (reverse-scored)
3. My organization provides an incentive for me to
reduce the use of non-renewable resources.
4. I do not feel that I make a positive environmental
impact through work at my organization. (reverse-
scored)
5. My actions toward sustainability are appreciated by
my organization.
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