®

© 2008 DW GROUP, LLC

AwarenessAwareness

Attitude

Attitude Actio

n

Actio

n

AWARENESS Knowledge of our Response styles & Mental triggers

ATTITUDEUnderstanding how our Thoughts are Affecting our Reactions

ACTIONDecide to DO SOMETHING to Empower ourselves

The "Triple A" Approach to

Empowerment

The secret of getting ahead is getting started. -Mark Twain

Empowerment Temperature

Take your Empowerment Temperature frequently Hot is including people, offering encouragement, reinforcing the positive, communicating.

Cold is “freezing others out”, focusing on the negative, not trusting, not communicating.

© 2008 DW GROUP, LLC

When we become AWARE of our reflex response, we can stop and THINK before we react.

Will getting upset make the situation better?

Will taking action make the situation better?

AwarenessAwareness

Attitude Actio

n

© DW GROUP, LLC 2010

We can’t control all of the things that can cause us stress

But . . . We can control our RESPONSE to them if we “Reflect” before we “React”

or

“It's not worth getting upset”“OH !#&$%!”

We do have a Choice!

© DW GROUP, LLC 2010

Awareness of How we Communicate (“Would we want to be spoken to like that?”)

Attitude-The Golden Rule Do unto others…

Action—Positive communication

CommunicationAwarenessAttitudeAction

© DW GROUP, LLC 2010

Communication--Open communication is critical to any Empowerment agenda and that communication must be both ways.

Everyone needs to feel comfortable that their communication won't be ridiculed and quickly dismissed and management must make sure their communication is inclusive and positive to breed a "Communication Comfort Zone".

Share the Mission & the Vision

Open Communication

© DW GROUP, LLC 2010

Be personally connected

Make it a Habit to say something positive 1st

“Catch” Someone doing something good

EncourageAwarenessAttitudeAction

“Support others when they make decisions even if you think they were not correct, and talking about them, so we can make better decisions next time- but going about it with the right approach and not getting mad”

McDonald’s Survey Answers

“Allow people to make more decisions on their own, even if they are contrary or 'wrong' in my my opinion. Allow the independence to handle situations without interfering or intervening.”

We are ALL Leaders

We are the Leaders (or Bosses) of our Own Life

Friends Family

ChildrenWork Bosses

Home Bosses

Significant Others

The Difference between Bosses & Leaders

The Difference between Bosses & Leaders

Boss1) Drives employees2) Depends on Authority3) Inspires Fear4) Says "I"5) Places blame 6) Knows Everything7) Uses People8) Takes credit9) Commands10) Says, "Go"

Leader1) Coaches 'em up2) Depends on Good will3) Generates Enthusiasm4) Says, "We"5) Fixes the breakdown6) Shows how it is done7) Develops People8) Gives Credit9) Asks10) "Let's Go"

“Give my daughter an opportunity to make a decision on her own, without my immediate input.”

McDonald’s Survey Answers-Empowering Actions

“Allow people to make more decisions on their own, even if they are contrary or 'wrong' in my my opinion. Allow the independence to handle situations without interfering or intervening.”

Let’s Harness the Power of this group over the next 12 months and Let’s

Empower!!!

I propose that we as a group harness the power of all of this brainpower and talent and over the next

12 months to implement an Empowerment initiative that will be impactful, groundbreaking and

literally Life Changing!

It’s Empowerment Time!