© 2007 IBM Corporation

®

Enabling Team Collaboration

Jonathan Stern

Perry RosenboomSenior Technical Specialist

Enterprises need to adapt to a globally connected world

Organizations rely on small, agile, multi-disciplinary virtual teams to make things happenTo achieve new levels of execution cadence and excellence, teams need collaboration tools that empower them to:

– Manage, share and discuss ideas and content – easily and security– Keep everyone up to date on projects

Collaboration solutions must bring them together and bridge differences, across…

– Organizational boundaries– Geography and time zones– Demographics – culture and age– Working styles

State of current tools contributes to a collaboration gap…

Source: “Expanding the Innovation Horizon: 2006 IBM Global CEO Survey”

20%

40%

60%

80%

0%

% of CEOs who believe collaboration is “absolutely critical” or “of great importance” % of CEOs who believe their

organization collaborates “to a large extent”Fragmented: collaboration tools are

fragmented and disjointedHard-to-use: only those with greatest need are willing to tackle the learning curveStove-pipe silos: users are forced to change applications to access needed collaboration services Unfamiliar: current tools don’t utilise familiar UIs

Lotus Quickr software bridges the gap…

20%

40%

60%

80%

0%

% of CEOs who believe collaboration is “absolutely critical” or “of great importance” % of CEOs who believe their

organization collaborates “to a large extent”

The fastest way to share everyday content with teams

• Rich out-of-the box capabilities

• Comprehensive set of connectors to desktop applications

• Flexible support for content stores

Content stores

Lotus Sametime

Microsoft Windows Explorer / “My Documents”

Lotus Notes client

Microsoft Office / IBM Productivity Editors

Connectors let you work with the tools that are comfortable and productive for you

Typical business challenges

My workforce is becoming increasingly mobile… but

at the same time disconnected

Staff use the public instant messaging networks for work-related activities

My telephony costs are increasing month after

month

Key stakeholders in workflow processes find it difficult to communicateMy travel costs are

increasing month after month

Over-dependence one-mail is clogging up

inboxes and taking up my workforce’s time

My staff waste too much time finding the information

or experts they need

rich presence

web, audio, video conferencing

unified messaging

e-mail

of companies using VoIP say they want Unified Communications

instant messaging

telephony capabilities

an open and extensible software platform that integrates presence, IM, email, unified messaging, web, voice, video, telephony and business applications across multi-vendor environments

IBM UC² Solutions in the Real World:UC2 in IBM

IBM annual savings:US$9m in telephonyUS$72m in travel

3m instant messages / day12k web conferences / month

IBM UC² Solutions in the Real World:Colgate-Palmolive

Requirement:– Respond more quickly and cost-effectively to new opportunities– Grow service offerings without growing IT infrastructure and costs– Enhance communications with business partners, customers

Solution:– Improved communications by fully integrating voice, chat, Web conferencing,

with e-mail and applications– Supports virtual teams — move work to where the right person is, not moving

people to work — deploy to RIM BlackBerry devices, as well as to desktops.– Security-rich meetings & chat with customers and business partners

IBM UC² Solutions in the Real World:PGA TOUR

www.pgatour.com

“…we want to take knowledge and turn it into entertainment. By helping the PGA TOUR distribute shot data around the world in real time, Lotus Sametime is doing just that.”

– Steve Evans, Senior Vice President of Information Systems, PGA TOUR

Requirement:– Resolve scoring discrepancies rapidly and

accurately between headquarters and mobile on-site staff

Solution:– Faster, more reliable collaboration between

headquarters and on-site tournament staff– Collaboration and knowledge sharing among the

highly mobile staff and players

© 2007 IBM Corporation

®

Thank youNext session starts at 10:30