ENG301ENG301ENG301ENG301 BUSINESSBUSINESSBUSINESSBUSINESS COMMUNICATIONCOMMUNICATIONCOMMUNICATIONCOMMUNICATIONAllAllAllAll solvedsolvedsolvedsolved onlineonlineonlineonline quizezquizezquizezquizez withwithwithwith referencereferencereferencereference ofofofof wholewholewholewhole semsemsemsemesteresteresterester bybybyby

RanaRanaRanaRana ShahramShahramShahramShahramAliAliAliAliIrfanIrfanIrfanIrfan AliAliAliAliID:ID:ID:ID: irfanfaany@gmail.comirfanfaany@gmail.comirfanfaany@gmail.comirfanfaany@gmail.com0304-24519540304-24519540304-24519540304-24519540322-55499150322-55499150322-55499150322-55499150315-94177000315-94177000315-94177000315-9417700

Question # 1 of 10 ( Start time: 03:47:08 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:ElectronicRhetoricalRhetoricalRhetoricalRhetorical ................sure................sure................sure................sure pgpgpgpg 8888Cognitive dissonanceSocial environmentQuestion # 2 of 10 ( Start time: 03:47:55 PM ) Total Marks: 1

----------------initiates a message by encoding the idea (or a thought) in words or symbolsand sends it to a receiver.Select correct option:ChannelSenderSenderSenderSender ................................................................................TransmitterPassageQuestion # 3 of 10 ( Start time: 03:48:35 PM ) Total Marks: 1When the teacher uses very difficult or weird words the students may not comprehendthem due to ________ barriersSelect correct option:PerceptionPhysicalValues, AttitudesSemantic..................sureSemantic..................sureSemantic..................sureSemantic..................sureQuestion # 4 of 10 ( Start time: 03:49:16 PM ) Total Marks: 1In communicating a message, usually two types of language is used, i.e. formal and__________.Select correct option:Non formalSemi formalInformalInformalInformalInformal ...............sure...............sure...............sure...............sure pg23pg23pg23pg23Extremely formalThere are two types of writings: formal and informal. In formal writing, our style isUn-conversational. In informal writing, we use words that are short, familiar andconversationalQuestion # 5 of 10 ( Start time: 03:49:41 PM ) Total Marks: 1What sort of communication barrier occurs when the same word or symbol meansdifferent things to different individuals?Select correct option:SemanticSemanticSemanticSemantic ....................................................................ConnotativeEmotionalPerceptualQuestion # 6 of 10 ( Start time: 03:50:58 PM ) Total Marks: 1To communicate easily and effectively with our readers, we should apply thefollowing ……………………..principles:Select correct option:Six CSevenSevenSevenSevenCCCC .........sure.........sure.........sure.........sure pg20pg20pg20pg20Nice CFour CQuestion # 7 of 10 ( Start time: 03:51:29 PM ) Total Marks: 1The choice of ______ is affected by the relationship between the sender and the receiver.Select correct option:Feedback

MessageContextMedium..........pgMedium..........pgMedium..........pgMedium..........pg 10101010TheTheTheThe choicechoicechoicechoice ofofofof mediummediummediummedium isisisis affectedaffectedaffectedaffected bybybyby thethethethe relationshiprelationshiprelationshiprelationship betweenbetweenbetweenbetween thethethethe sendersendersendersender andandandand thethethethereceiver.receiver.receiver.receiver.Question # 8 of 10 ( Start time: 03:52:23 PM ) Total Marks: 1Vocal characterizers include:Select correct option:Laughing,Laughing,Laughing,Laughing, cryingcryingcryingcrying .......pg21.......pg21.......pg21.......pg21Intensity, pitchSound, silent pausesSneeze, toneRef------Ref------Ref------Ref------laughing,laughing,laughing,laughing, crying,crying,crying,crying, sighing,sighing,sighing,sighing, yawning,yawning,yawning,yawning, clearingclearingclearingclearing thethethethe throat,throat,throat,throat, groaning,groaning,groaning,groaning, yelling,yelling,yelling,yelling, whisperingwhisperingwhisperingwhisperingpg21pg21pg21pg21Question # 9 of 10 ( Start time: 03:53:45 PM ) Total Marks: 1_________ meanings name objects, people or events without indicating positive ornegative qualities.Select correct option:DenotativeDenotativeDenotativeDenotative ...pg15...pg15...pg15...pg15ConnotativeSuggestedImpliedQuestion # 10 of 10 ( Start time: 03:54:18 PM ) Total Marks: 1The choice of __________ reflects your mood and your attitude to the occasion.Select correct option:Cold drinksClothes...pgClothes...pgClothes...pgClothes...pg 17171717PeopleNone of the aboveThe choice of clothes reflects your mood and your attitude to the occasionMalikMalikMalikMalik EhteshamEhteshamEhteshamEhteshamQuestion # 1 of 10 ( Start time: 04:52:33 PM ) Total Marks: 1Personal space varies according to:Select correct option:SituationCulture,Culture,Culture,Culture, statusstatusstatusstatus ..sure..sure..sure..sure pg17pg17pg17pg17MediumChannelQuestion # 2 of 10 ( Start time: 04:53:27 PM ) Total Marks: 1-----------------are important and highly visible parts of nonverbal communication.Select correct option:Pamphlet, leafletsAppearance,Appearance,Appearance,Appearance, clothsclothsclothscloths ...pg17...pg17...pg17...pg17Letters and memosDocument, registry

AppearanceAppearanceAppearanceAppearance andandandand clothclothclothcloth areareareare importantimportantimportantimportant andandandand highlyhighlyhighlyhighly visiblevisiblevisiblevisible partspartspartsparts ofofofof nonverbalnonverbalnonverbalnonverbalcommunicationcommunicationcommunicationcommunicationQuestion # 3 of 10 ( Start time: 04:54:18 PM ) Total Marks: 1Which of the following is a disadvantage of emails as a form of business communication?Select correct option:DifficultDifficultDifficultDifficult forforforfor thethethethe receiverreceiverreceiverreceiver totototo determinedeterminedeterminedetermine thethethethe tonetonetonetone ofofofof thethethethe emailemailemailemail ………………………………....Lack of possible detailLimited number of recipientsSpeedQuestion # 4 of 10 ( Start time: 04:55:44 PM ) Total Marks: 1_________ meanings name objects, people or events without indicating positive ornegative qualities.Select correct option:Denotative...surepgDenotative...surepgDenotative...surepgDenotative...surepg 12121212ConnotativeSuggestedImpliedQuestion # 5 of 10 ( Start time: 04:56:44 PM ) Total Marks: 1_____________ keep a distance of 18 inch from other person during a formalconversation.Select correct option:Americans...sureAmericans...sureAmericans...sureAmericans...sure pg21pg21pg21pg21AustraliansPakistanisArabiansQuestion # 6 of 10 ( Start time: 04:58:07 PM ) Total Marks: 1________ is a broad field that includes country, culture, organization, and external andinternal stimuli. Internal stimuli have effect on how you translate ideas into a message.Select correct option:FeedbackMessageContext...pg10Context...pg10Context...pg10Context...pg10DecoderContextContextContextContext isisisis aaaa broadbroadbroadbroad fieldfieldfieldfield thatthatthatthat includesincludesincludesincludes country,country,country,country, culture,culture,culture,culture, organization,organization,organization,organization, andandandand externalexternalexternalexternalandandandand internalinternalinternalinternal stimuli.stimuli.stimuli.stimuli.Question # 7 of 10 ( Start time: 04:59:33 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguageSelect correct option:Clarity...sureClarity...sureClarity...sureClarity...sure pg21pg21pg21pg21CorrectnessConcisenessConsiderationClarityClarityClarityClarity isisisis achievedachievedachievedachieved inininin partpartpartpart throughthroughthroughthrough aaaa balancebalancebalancebalance betweenbetweenbetweenbetween preciseprecisepreciseprecise languagelanguagelanguagelanguage andandandand familiarfamiliarfamiliarfamiliarlanguage.language.language.language. PutPutPutPut rightrightrightright wordwordwordword totototo conveyconveyconveyconvey thethethethe meaning.meaning.meaning.meaning. FamiliarFamiliarFamiliarFamiliar wordswordswordswords areareareare oftenoftenoftenoftenconversationalconversationalconversationalconversational ...sure...sure...sure...sure pg21pg21pg21pg21

Question # 8 of 10 ( Start time: 05:00:47 PM ) Total Marks: 1In communicating a message, usually two types of language is used, i.e. formal and__________.Select correct option:Non formalSemi formalInformalInformalInformalInformal .......pg23.......pg23.......pg23.......pg23Extremely formalQuestion # 9 of 10 ( Start time: 05:01:39 PM ) Total Marks: 1In intercultural communication model, methods of greeting one another and Nonverbalbehaviour comes under the umbrella heading of _____________.Select correct option:CulturalCulturalCulturalCultural CustomsCustomsCustomsCustoms ................The People of the countryLife styles of the CountryThe CountryQuestion # 10 of 10 ( Start time: 05:03:17 PM ) Total Marks: 1A courteous message may be unraveled in terms of not what you say, but rather________ you say it.Select correct option:WhenHowHowHowHow ....sure....sure....sure....sure pgpgpgpg 28282828WhyWhereItItItIt isisisis notnotnotnot whatwhatwhatwhat yousay,yousay,yousay,yousay, itititit isisisis howhowhowhow youyouyouyou saysaysaysay it.it.it.it.AleenaAleenaAleenaAleenaQuestion # 1 of 10 ( Start time: 05:16:27 PM ) Total Marks: 1Personal Nonverbal communication involves kinds of nonverbal behavior that is uniqueto:Select correct option:

Four personsOneOneOneOne personpersonpersonperson ..........sure..........sure..........sure..........sure pgpgpgpg 15151515Six personsThree personPersonalPersonalPersonalPersonal NonverbalNonverbalNonverbalNonverbal communicationcommunicationcommunicationcommunication involvesinvolvesinvolvesinvolves kindskindskindskinds ofofofof nonverbalnonverbalnonverbalnonverbal behaviourbehaviourbehaviourbehaviour thatthatthatthat areareareareuniqueuniqueuniqueunique totototo oneoneoneone personpersonpersonpersonQuestion # 2 of 10 ( Start time: 05:17:32 PM ) Total Marks: 1A message can only be deemed effective when it is --------.Select correct option:understoodunderstoodunderstoodunderstood bybybyby othersothersothersothers andandandand producesproducesproducesproduces thethethethe intendedintendedintendedintended resultsresultsresultsresults ............................................repeated back as proof of understandingdelivered with confidencecommunicated face-to-faceQuestion # 3 of 10 ( Start time: 05:18:56 PM ) Total Marks: 1A formal style is characterized by more------------ sentences.

Select correct option:SimpleComplexComplexComplexComplex ...........sure...........sure...........sure...........sure pg23pg23pg23pg23EasyShortformalformalformalformal stylestylestylestyle isisisis characterizedcharacterizedcharacterizedcharacterized bybybyby moremoremoremore complexcomplexcomplexcomplex sentences.pg23sentences.pg23sentences.pg23sentences.pg23Question # 4“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:ElectronicRhetoricalRhetoricalRhetoricalRhetorical ......sure......sure......sure......sure pgpgpgpg 8888Cognitive dissonanceSocial environmentQuestion # 5 of 10 ( Start time: 05:20:53 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguageSelect correct option:

ClarityClarityClarityClarity ..sure..sure..sure..sure pg21pg21pg21pg21CorrectnessConcisenessConsideration

Question # 6 of 10 ( Start time: 05:22:22 PM ) Total Marks: 1Theories of communication have made the concept of communication -------.Select correct option:

vagueclearclearclearclear ........................................................impracticalconditional

Question # 7 of 10 ( Start time: 05:23:53 PM ) Total Marks: 1“We all participate in a social situation and within that situation each agrees to assumecertain role such as compromiser, initiator, etc.” Which theory of communication isreferred by the above statement?Select correct option:

Electronic

RhetoricalCognitive dissonanceSocialSocialSocialSocial environmentenvironmentenvironmentenvironment ..........sure..........sure..........sure..........sure pgpgpgpg 8888

Question # 8 of 10 ( Start time: 05:25:22 PM ) Total Marks: 1

On different occasions, the same nonverbal gestures may have ____________ meanings.Select correct option:

CompletelyCompletelyCompletelyCompletely differentdifferentdifferentdifferent…………………………………………....

Completely same

Both i & ii

None of the aboveQuestion # 9 of 10 ( Start time: 05:26:44 PM ) Total Marks: 1The politeness that grows out of respect and concern for others is called:Select correct option:

CourtesyCourtesyCourtesyCourtesy ............................................ suresuresuresure pg28pg28pg28pg28CivilityConsistencyClarityCourtesyCourtesyCourtesyCourtesy doesdoesdoesdoes notnotnotnot meanmeanmeanmean thethethethe useuseuseuse ofofofof old-fashionedold-fashionedold-fashionedold-fashioned expressionsexpressionsexpressionsexpressions suchsuchsuchsuch asasasas ‘‘‘‘youryouryouryour kindkindkindkindenquiryenquiryenquiryenquiry’’’’,,,, ‘‘‘‘thankthankthankthank youyouyouyou’’’’ andandandand ‘‘‘‘pleasepleasepleaseplease’’’’.... Rather,Rather,Rather,Rather, itititit isisisis politenesspolitenesspolitenesspoliteness thatthatthatthat growsgrowsgrowsgrows outoutoutout ofofofof respectrespectrespectrespectandandandand concernconcernconcernconcern forforforfor othersothersothersothers ............................................ suresuresuresure pg28pg28pg28pg28

Question # 10 of 10 ( Start time: 05:27:46 PM ) Total Marks: 1Which of the following is a disadvantage of emails as a form of business communication?Select correct option:

DifficultDifficultDifficultDifficult forforforfor thethethethe receiverreceiverreceiverreceiver totototo determinedeterminedeterminedetermine thethethethe tonetonetonetone ofofofof thethethethe email.............email.............email.............email.............Lack of possible detailLimited number of recipientsSpeed

sairasairasairasaira malikmalikmalikmalik

Question # 1 of 10 ( Start time: 06:30:20 PM ) Total Marks: 1...........means preparing every message keeping receivers in mind.Select correct option:

ConcisenessConsiderationConsiderationConsiderationConsideration ..............pg30..............pg30..............pg30..............pg30ConcretenessCorrectness

ConsiderationConsiderationConsiderationConsideration meansmeansmeansmeans writingwritingwritingwriting everyeveryeveryevery letterletterletterletter withwithwithwith youryouryouryour readerreaderreaderreader inininin mindmindmindmind

Question # 2 of 10 ( Start time: 06:31:45 PM ) Total Marks: 1Feedback is a listener's -------.Select correct option:

verbal critique of your messageaversion to a messageverbalverbalverbalverbal orororor nonverbalnonverbalnonverbalnonverbal responsesresponsesresponsesresponses totototo aaaa messagemessagemessagemessage ........................................acceptance of a message

Question # 3 of 10 ( Start time: 06:32:32 PM ) Total Marks: 1Sometimes silence is used as ______________, though it is not very usefulSelect correct option:

Feedback...........pg11Feedback...........pg11Feedback...........pg11Feedback...........pg11MessageContextDecoderSometimesSometimesSometimesSometimes silencesilencesilencesilence isisisis usedusedusedused asasasas feedback,feedback,feedback,feedback, thoughthoughthoughthough itititit isisisis notnotnotnot veryveryveryvery usefulusefulusefuluseful0Question # 4 of 10 ( Start time: 06:33:33 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:

trustworthiness.delivery.common ground.competence.competence.competence.competence. ................................................Credibility:Credibility:Credibility:Credibility: thethethethe degreedegreedegreedegree totototo whichwhichwhichwhich followersfollowersfollowersfollowers perceiveperceiveperceiveperceive someonesomeonesomeonesomeone asasasas honest,honest,honest,honest, competentcompetentcompetentcompetentandandandand ableableableable totototo inspireinspireinspireinspire

Question # 5 of 10 ( Start time: 06:35:40 PM ) Total Marks: 1To become an effective communicator in the workplace, you need:Select correct option:

to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.......................feedback.......................feedback.......................feedback....................... ntntntnt suresuresuresureexperience with video conferencing equipment.good Internet research skills.

Question # 6 of 10 ( Start time: 06:36:55 PM ) Total Marks: 1The choice of __________ reflects your mood and your attitude to the occasion.Select correct option:

Cold drinks

Clothes.....................Clothes.....................Clothes.....................Clothes.....................

People

None of the above

Question # 7 of 10 ( Start time: 06:37:27 PM ) Total Marks: 1------------ is not the component of communication process.Select correct option:

Sender/ encoderMessage/ mediumReceiver/ decoderAudio-visual/Audio-visual/Audio-visual/Audio-visual/ technologicaltechnologicaltechnologicaltechnological aidaidaidaid ............................................................................................

Question # 8 of 10 ( Start time: 06:38:01 PM ) Total Marks: 1During the careful creation of message; we focus on:Select correct option:

SenderChannelReceiverReceiverReceiverReceiver ............................................................Response

Question # 9 of 10 ( Start time: 06:39:36 PM ) Total Marks: 1While communicating, when you are aware not only of the perspective of others but alsotheir feeling, you are applying which principle of communication:Select correct option:

Courtesy.............Courtesy.............Courtesy.............Courtesy.............ConcretenessCompletenessConcisenessQuestion # 10 of 10 ( Start time: 06:40:53 PM ) Total Marks: 1Which of the following theory says; ‘communication is not linear, but circular; not justsending a message to be received, but producing a response; not static, but dynamic.’Select correct option:

Electronic TheorySocial Environment TheoryRhetoricalRhetoricalRhetoricalRhetorical Theory..............Theory..............Theory..............Theory..............All of the above

Question # 2 of 10 ( Start time: 07:00:22 PM ) Total Marks: 1

Intercultural communication occurs when -------.Select correct option:

people with different ethnic backgrounds meet

different races gather for discussions, conferences and seminars

peoplepeoplepeoplepeople withwithwithwith differentdifferentdifferentdifferent culturalculturalculturalcultural beliefsbeliefsbeliefsbeliefs andandandand valuesvaluesvaluesvalues orororor wayswayswaysways ofofofof behavingbehavingbehavingbehaving communicatecommunicatecommunicatecommunicatedifferent cultural beliefs cause conflict

Question # 3 of 10 ( Start time: 07:01:52 PM ) Total Marks: 1------------------ expressions are not encoded in words.Select correct option:

Non-verbalNon-verbalNon-verbalNon-verbalVerbalWrittenVerbal and written

Question # 4 of 10 ( Start time: 07:02:25 PM ) Total Marks: 1Which of the following states that “Communicators are believable”?Select correct option:

Perception

Precision

CredibilityCredibilityCredibilityCredibility

Control

Credibility:Credibility:Credibility:Credibility: TheyTheyTheyThey areareareare believablebelievablebelievablebelievable

Question # 5 of 10 ( Start time: 07:03:18 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:

ElectronicRhetoricalRhetoricalRhetoricalRhetoricalCognitive dissonanceSocial environment

Question # 6 of 10 ( Start time: 07:03:45 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguage

Select correct option:

ClarityClarityClarityClarity

Correctness

ConcisenessConsideration

Question # 7 of 10 ( Start time: 07:04:18 PM ) Total Marks: 1____________ consists of the voice qualities and vocalizations that affect how somethingis said rather than what is said.Select correct option:

Physical characteristics

Touching behavior

ParalanguageParalanguageParalanguageParalanguage………………………………........

Proximity

Question # 8 of 10 ( Start time: 07:04:41 PM ) Total Marks: 1The best way to create message is to focus on your _________.Select correct option:

AudienceAudienceAudienceAudience…………………………………………

Message

MediumContext

Question # 9 of 10 ( Start time: 07:06:50 PM ) Total Marks: 1The process of ____________ has six components: sender/encoder, message, medium,receiver/decoder, and feedbacks.Select correct option:

CommunicationCommunicationCommunicationCommunication………………………………........

Feedback

Message

Context

Question # 10 of 10 ( Start time: 07:07:14 PM ) Total Marks: 1Which of the following estimates of the role of nonverbal communication is mostaccurate?Select correct option:

35% of the meaning of a message is carried via nonverbal channels65% of the meaning of a message is conveyed via nonverbal cues95% of the meaning of a message is conveyed via nonverbal cuesTheTheTheThe majoritymajoritymajoritymajority ofofofof thethethethe socialsocialsocialsocial orororor relationalrelationalrelationalrelational meaningmeaningmeaningmeaning ofofofof aaaa messagemessagemessagemessage isisisis conveyedconveyedconveyedconveyed bybybybynonverbalnonverbalnonverbalnonverbal cuescuescuescues

hinaQuestion # 1 of 10 ( Start time: 07:09:49 PM ) Total Marks: 1Sometimes silence is used as ______________, though it is not very usefulSelect correct option:FeedbackFeedbackFeedbackFeedback…………………………………………....MessageContextDecoder

Question # 2 of 10 ( Start time: 07:10:16 PM ) Total Marks: 1__________ is a mental set of windows through which all of life is viewed.Select correct option:ValueCustomMoralityCultureCultureCultureCulture…………………………………………Question # 3 of 10 ( Start time: 07:10:40 PM ) Total Marks: 1_______ communicators overcome the main barriers of communication by creating theirmessages carefully, minimizing noise in the transmission process and facilitatingfeedback.Select correct option:GoodBiasedEffectiveEffectiveEffectiveEffective……………………pg24pg24pg24pg24Neutral

Question # 4 of 10 ( Start time: 07:11:26 PM ) Total Marks: 1- --------------- is the main idea that you wish to communicate.Select correct option:MessageMessageMessageMessageMediumContext

Feedback

Question # 5 of 10 ( Start time: 07:11:57 PM ) Total Marks: 1To communicate inter-culturally you should recognize -------.Select correct option:thethethethe differencedifferencedifferencedifference betweenbetweenbetweenbetween yourselfyourselfyourselfyourself andandandand thethethethe culturallyculturallyculturallyculturally differentdifferentdifferentdifferenthow different you are from othersthe characteristics of a variety of culturesmeaning in the unspoken word

Question # 6 of 10 ( Start time: 07:13:09 PM ) Total Marks: 1Which of the followings is the way\ ways to make our message clear?Select correct option:Choose short and familiar wordsAvoid repetitive words.Use Conversational Words.AllAllAllAll ofofofof thethethethe aboveaboveaboveabove………………………………

Question # 7 of 10 ( Start time: 07:13:39 PM ) Total Marks: 1Artifacts are objects used to convey-------------messagesSelect correct option:VerbalNon-verbalNon-verbalNon-verbalNon-verbal………………………………....WrittenOral and written

Question # 8 of 10 ( Start time: 07:14:08 PM ) Total Marks: 1________ is achieved in part through a balance between precise language and familiarlanguageSelect correct option:ClarityClarityClarityClarityCorrectnessConcisenessConsideration

Question # 9 of 10 ( Start time: 07:14:26 PM ) Total Marks: 1We make feedback more useful by:Select correct option:Planning how and when to accept it.Being receptive to our audience’s responses.Encouraging frankness and using feedback to improve communication.AllAllAllAll ofofofof thethethethe aboveaboveaboveabove…………………………………………........

Question # 10 of 10 ( Start time: 07:15:14 PM ) Total Marks: 1___________ can console or support the other person and show feeling such as affection.

Select correct option:Body movementPhysical characteristicsTouchingTouchingTouchingTouching behaviorbehaviorbehaviorbehavior………………………………....Vocal qualities

Question # 1 of 10 ( Start time: 07:23:31 PM ) Total Marks: 1The ------- theory is helpful in emphasizing the ideas of senders and receivers and ofpossible interference.Select correct option:communicationelectronicelectronicelectronicelectronic……………………………………………………rhetorical…………..social environment

Question # 2 of 10 ( Start time: 07:24:10 PM ) Total Marks: 1The communicator must consider all the aspects of ------ in order to communicate amessage effectively.Select correct option:senderreceivercontextcontextcontextcontext………………………………………….pg4.pg4.pg4.pg4medium

YouYouYouYou mustmustmustmust considerconsiderconsiderconsider allallallall thesethesethesethese aspectsaspectsaspectsaspects ofofofof contextcontextcontextcontext inininin orderorderorderorder totototo communicatecommunicatecommunicatecommunicate aaaa messagemessagemessagemessageeffectively.effectively.effectively.effectively.Question # 3 of 10 ( Start time: 07:24:52 PM ) Total Marks: 1------- is a more formal way of communication.Select correct option:WrittenWrittenWrittenWritten communicationcommunicationcommunicationcommunication……………………....Oral communicationNon-verbal communicationDistance communication

Question # 4 of 10 ( Start time: 07:25:30 PM ) Total Marks: 1_________ is commonly known as multiculturalism. It is the acceptance of variedcultures in schools, neighborhoods, or cities.Select correct option:CultureEthnicEthnicEthnicEthnic diversitydiversitydiversitydiversityGlobalizationSocialism

EthnicEthnicEthnicEthnic diversitydiversitydiversitydiversity isisisis moremoremoremore commonlycommonlycommonlycommonly knownknownknownknown asasasas multiculturalism,multiculturalism,multiculturalism,multiculturalism,

Question # 6 of 10 ( Start time: 07:26:32 PM ) Total Marks: 1Feedback is a listener's -------.Select correct option:verbal critique of your messageaversion to a messageverbalverbalverbalverbal orororor nonverbalnonverbalnonverbalnonverbal responsesresponsesresponsesresponses totototo aaaa messagemessagemessagemessageacceptance of a message

Question # 7 of 10 ( Start time: 07:27:36 PM ) Total Marks: 1_______ communicators overcome the main barriers of communication by creating theirmessages carefully, minimizing noise in the transmission process and facilitatingfeedback.Select correct option:GoodBiasedEffectiveEffectiveEffectiveEffective……………………Neutral

Question # 8 of 10 ( Start time: 07:28:50 PM ) Total Marks: 1----------------initiates a message by encoding the idea (or a thought) in words or symbolsand sends it to a receiver.Select correct option:ChannelSenderSenderSenderSender…………....TransmitterPassage

Question # 10 of 10 ( Start time: 07:30:00 PM ) Total Marks: 1The good communicators ‘maintain’ during the Congeniality:Select correct option:They maintain friendly, pleasant relations with you.Good communicators command your respond and goodwill.You are willing to work with them again, despite their differences.AllAllAllAll thethethethe aboveaboveaboveabove…………........

RanaRanaRanaRana shahramshahramshahramshahram alialialiali

Question # 1 of 10 ( Start time: 07:34:20 PM ) Total Marks: 1Which of the following estimates of the role of nonverbal communication is mostaccurate?Select correct option:

35% of the meaning of a message is carried via nonverbal channels65% of the meaning of a message is conveyed via nonverbal cues95% of the meaning of a message is conveyed via nonverbal cues

TheTheTheThe majoritymajoritymajoritymajority ofofofof thethethethe socialsocialsocialsocial orororor relationalrelationalrelationalrelational meaningmeaningmeaningmeaning ofofofof aaaa messagemessagemessagemessage isisisis conveyedconveyedconveyedconveyed bybybybynonverbalnonverbalnonverbalnonverbal cuescuescuescues

Question # 2 of 10 ( Start time: 07:35:25 PM ) Total Marks: 1Which one of the following is part of credibility?Select correct option:

The good communicators create a ‘meeting of the minds'.The good communicators shape your responseThe good communicators maintain friendly, pleasant relations with you.YouYouYouYou trusttrusttrusttrust goodgoodgoodgood communicatorcommunicatorcommunicatorcommunicator’’’’ssss informationinformationinformationinformation andandandand theirtheirtheirtheir intentions.intentions.intentions.intentions.

Question # 3 of 10 ( Start time: 07:36:32 PM ) Total Marks: 1A formal style is characterized by more------------ sentences.Select correct option:

SimpleComplexComplexComplexComplexEasyShort

Question # 4 of 10 ( Start time: 07:37:11 PM ) Total Marks: 1Appearance, facial expression, and voice inflection are part of ________.Select correct option:

verbal communicationwritten communicationnon-verbalnon-verbalnon-verbalnon-verbal communicationcommunicationcommunicationcommunicationtelephone communication

Question # 5 of 10 ( Start time: 07:37:42 PM ) Total Marks: 1__________ is a mental set of windows through which all of life is viewed.Select correct option:

ValueCustomMoralityCultureCultureCultureCulture…………………………………………....

Question # 6 of 10 ( Start time: 07:38:54 PM ) Total Marks: 1Producing the desired ------- is one of the crucial variables of rhetorical theory ofcommunication.Select correct option:

context

messagesituationresponseresponseresponseresponse…………suresuresuresure pgpgpgpg 9999

Question # 7 of 10 ( Start time: 07:39:58 PM ) Total Marks: 1References to any gender, race or ethnic origin may accumulate a feeling ofdiscrimination and are __________ in a courteous message.Select correct option:

EntrenchedEntrenchedEntrenchedEntrenched……………………………………………………........VisibleProhibitedGood signs

Question # 8 of 10 ( Start time: 07:41:25 PM ) Total Marks: 1Background to Intercultural Communication means:Select correct option:

Those aspects that can obstruct effective communicationThose aspects that can support effective communicationThoseThoseThoseThose aspectsaspectsaspectsaspects thatthatthatthat cancancancan eithereithereithereither impedeimpedeimpedeimpede orororor aidaidaidaid effectiveeffectiveeffectiveeffective communicationcommunicationcommunicationcommunicationNone of the above

Question # 9 of 10 ( Start time: 07:42:58 PM ) Total Marks: 1To communicate easily and effectively with our readers, we should apply thefollowing ……………………..principles:Select correct option:

Six CSevenSevenSevenSevenCCCCNice CFour CQuestion # 10 of 10 ( Start time: 07:43:16 PM ) Total Marks: 1Vocal characterizers include:Select correct option:

Laughing,Laughing,Laughing,Laughing, cryingcryingcryingcryingIntensity, pitchSound, silent pausesSneeze, tone

Atif

----------------initiates a message by encoding the idea (or a thought) in words or symbolsand sends it to a receiver.Select correct option:

Channel

SenderSenderSenderSenderTransmitterPassage

References to any gender, race or ethnic origin may accumulate a feeling ofdiscrimination and are __________ in a courteous message.Select correct option:

EntrenchedEntrenchedEntrenchedEntrenchedVisibleProhibitedGood signs

------------------ expressions are not encoded in words.Select correct option:

Non-verbalNon-verbalNon-verbalNon-verbalVerbalWrittenVerbal and written

A balance between precise language and _____________ language is indispensable forthe successful transference of meaning in any message.Select correct option:

FamiliarFamiliarFamiliarFamiliarFloweryFlexibleFragile

The process of ____________ has six components: sender/encoder, message, medium,receiver/decoder, and feedbacks.Select correct option:

CommunicationCommunicationCommunicationCommunication

Feedback

Message

Context

How should unnecessary repetition be treated for successful business message?

Select correct option:

AdoptedAvoidedAvoidedAvoidedAvoidedAdaptedSubmitted

The good communicators ‘maintain’ during the Congeniality:Select correct option:

They maintain friendly, pleasant relations with you.Good communicators command your respond and goodwill.You are willing to work with them again, despite their differences.AllAllAllAll thethethethe aboveaboveaboveabove………………………………………………………………..pg19..pg19..pg19..pg19

...........means preparing every message keeping receivers in mind.Select correct option:

ConcisenessConsiderationConsiderationConsiderationConsiderationConcretenessCorrectness

Question # 1 of 10 ( Start time: 07:46:50 PM ) Total Marks: 1Selecting some details and omitting others is a process called:Select correct option:

AbstractingAbstractingAbstractingAbstracting ………………………………........ExtractingAttractingFascinating

Question # 5 of 10 ( Start time: 08:18:17 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:

trustworthiness.delivery.common ground.competence.competence.competence.competence.

Question # 9 of 10 ( Start time: 08:22:14 PM ) Total Marks: 1Which of the followings is the way\ ways to make our message clear?Select correct option:

Choose short and familiar wordsAvoid repetitive words.Use Conversational Words.AllAllAllAll ofofofof thethethethe aboveaboveaboveabove…………………………………………....

Question # 10 of 10 ( Start time: 08:22:37 PM ) Total Marks: 1------------------ expressions are not encoded in words.Select correct option:

Non-verbalNon-verbalNon-verbalNon-verbalVerbalWrittenVerbal and written

__________ is a mental set of windows through which all of life is viewed.Select correct option:

ValueCustomMoralityCultureCultureCultureCulture…………suresuresuresure

If the verbal message does not match the nonverbal communication, people tend tobelieve the ___________Select correct option:

NonverbalNonverbalNonverbalNonverbal messagemessagemessagemessage

Verbal message

Both verbal & non-verbal

None of them

Appearance, facial expression, and voice inflection are part of ________.Select correct option:

verbal communicationwritten communicationnon-verbalnon-verbalnon-verbalnon-verbal communicationcommunicationcommunicationcommunicationtelephone communication

In the communication process, a receiver is -----.Select correct option:

the person who encodes an ideathethethethe personpersonpersonperson whowhowhowho decodesdecodesdecodesdecodes aaaa messagemessagemessagemessagea message pathwaymessage interference

the process of intercultural communication many personal and national variables affect_________.Select correct option:

decoder of the massage.encoder of the message.bothbothbothboth senderssenderssenderssenders andandandand receiversreceiversreceiversreceivers ofofofof messages.messages.messages.messages.None of the above

Background to Intercultural Communication

Many personal and national variables affect both senders and receivers of messages.While communicating, when you are aware not only of the perspective of others but alsotheir feeling, you are applying which principle of communication:Select correct option:

CourtesyCourtesyCourtesyCourtesyConcretenessCompletenessConciseness

become an effective communicator in the workplace, you need:Select correct option:

to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.feedback.feedback.feedback.experience with video conferencing equipment.good Internet research skills

khayyam

Question # 1 of 10 ( Start time: 07:46:50 PM ) Total Marks: 1Selecting some details and omitting others is a process called:Select correct option:

AbstractingAbstractingAbstractingAbstractingExtractingAttractingFascinating

Question # 2 of 10 ( Start time: 07:47:13 PM ) Total Marks: 1_________ meanings name objects, people or events without indicating positive ornegative qualities.Select correct option:

DenotativeDenotativeDenotativeDenotative

Connotative

Suggested

Implied

Question # 3 of 10 ( Start time: 07:47:34 PM ) Total Marks: 1A balance between precise language and _____________ language is indispensable forthe successful transference of meaning in any message.Select correct option:

FamiliarFamiliarFamiliarFamiliarFloweryFlexibleFragile

Question # 4 of 10 ( Start time: 07:48:20 PM ) Total Marks: 1To communicate inter-culturally you should recognize -------.Select correct option:

the difference between yourself and the culturally differenthow different you are from othersthethethethe characteristicscharacteristicscharacteristicscharacteristics ofofofof aaaa varietyvarietyvarietyvariety ofofofof culturesculturesculturescultures………………………………........meaning in the unspoken word

Question # 5 of 10 ( Start time: 07:49:29 PM ) Total Marks: 1A courteous message may be unraveled in terms of not what you say, but rather________ you say it.Select correct option:

WhenHowHowHowHow………………………………........WhyWhere

Question # 6 of 10 ( Start time: 07:49:47 PM ) Total Marks: 1Conclusions made by reasoning are called:Select correct option:

References

InferencesInferencesInferencesInferencesRepercussionsPreferences

Question # 7 of 10 ( Start time: 07:50:36 PM ) Total Marks: 1___________ can be defined as the interpersonal interaction between members ofdifferent groups, which differ from each other in respect of the knowledge shared by theirmembers and in respect of their linguistic forms of symbolic behaviour.Select correct option:

CommunicationInterculturalInterculturalInterculturalIntercultural communicationcommunicationcommunicationcommunicationNegotiationDiscussion

Question # 8 of 10 ( Start time: 07:51:08 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:

trustworthiness.delivery.common ground.competencecompetencecompetencecompetence…………..sure..sure..sure..sure

Question # 9 of 10 ( Start time: 07:52:16 PM ) Total Marks: 1Part of language which includes the pitch, volume, and, in some cases, intonation ofspeech to modify meaning and convey emotion is called_____________.Select correct option:

proxemicsparalanguageparalanguageparalanguageparalanguage………………………………suresuresuresureinferencekinesics

ParalanguageParalanguageParalanguageParalanguage maymaymaymay bebebebe expressedexpressedexpressedexpressed consciouslyconsciouslyconsciouslyconsciously orororor unconsciously,unconsciously,unconsciously,unconsciously, andandandand itititit includesincludesincludesincludes thethethethepitch,pitch,pitch,pitch, volume,volume,volume,volume, and,and,and,and, inininin somesomesomesome cases,cases,cases,cases, intonationintonationintonationintonation ofofofof speechspeechspeechspeech

Question # 10 of 10 ( Start time: 07:53:02 PM ) Total Marks: 1In case of written communication illegible writing or bad photocopies lead tomiscommunication. This is an example of;Select correct option:

Psychological Barrier

Emotional Barrier

Perception Barrier

PhysicalPhysicalPhysicalPhysical BarrierBarrierBarrierBarrierQuestion # 1 of 10 ( Start time: 09:51:10 PM ) Total Marks: 1In a business letter, the number of words in a single sentence is restricted, rangingfrom______.Select correct option:

1 to 10 words2 to 20 words3333 totototo 30303030 wordswordswordswordsAll of the aboveQuestion # 2 of 10 ( Start time: 09:52:03 PM ) Total Marks: 1Completeness is closely related to......Select correct option:

ClarityClarityClarityClarityConsiderationConcretenessConciseness

Question # 3 of 10 ( Start time: 09:52:49 PM ) Total Marks: 1_______ communicators overcome the main barriers of communication by creating theirmessages carefully, minimizing noise in the transmission process and facilitatingfeedback.Select correct option:

Good

Biased

EffectiveEffectiveEffectiveEffectiveNeutral

Question # 4 of 10 ( Start time: 09:53:36 PM ) Total Marks: 1To become an effective communicator in the workplace, you need:Select correct option:

to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.feedback.feedback.feedback.experience with video conferencing equipment.good Internet research skills.

Question # 7 of 10 ( Start time: 09:56:11 PM ) Total Marks: 1Which of the following theory says; ‘we must consider the situation, the social context inwhich we will work.’Select correct option:

Electronic Theory

SocialSocialSocialSocial EnvironmentEnvironmentEnvironmentEnvironment TheoryTheoryTheoryTheoryRhetorical Theory

All of the above

Question # 10 of 10 ( Start time: 09:58:04 PM ) Total Marks: 1___________ can console or support the other person and show feeling such as affection.Select correct option:

Body movement

Physical characteristicsTouchingTouchingTouchingTouching behaviorbehaviorbehaviorbehavior

Vocal qualities

Question # 4 of 10 ( Start time: 10:02:42 PM ) Total Marks: 1Culture refers to -------.Select correct option:

race or nationality of a group of peoplethethethethe specializedspecializedspecializedspecialized lifestylelifestylelifestylelifestyle ofofofof aaaa groupgroupgroupgroup ofofofof peoplepeoplepeoplepeople ………………………………genetic similarities of a group of peoplegender equality of a group of people

Question # 5 of 10 ( Start time: 10:04:01 PM ) Total Marks: 1Using ‘stoled’, instead of stolen is --------------- expression.Select correct option:

SubstandardSubstandardSubstandardSubstandard………….pg24.pg24.pg24.pg24AppropriateGoodStandard

Question # 6 of 10 ( Start time: 10:04:47 PM ) Total Marks: 1The vagueness and general nature of a message can be cured by the addition of specific,vivid and definite language. The resultant message is termed as a ____________ message.Select correct option:

PreciseMeaninglessConcreteConcreteConcreteConcrete …………………………………………pgpgpgpg 31313131ObscureConcretenessConcretenessConcretenessConcreteness meansmeansmeansmeans thatthatthatthat aaaa messagemessagemessagemessage isisisis specific,specific,specific,specific, definitedefinitedefinitedefinite andandandand vivid.vivid.vivid.vivid. IfIfIfIf aaaa messagemessagemessagemessage lackslackslackslacksthesethesethesethese qualities,itqualities,itqualities,itqualities,it willwillwillwill bebebebe vaguevaguevaguevague andandandand generalgeneralgeneralgeneral

The politeness that grows out of respect and concern for others is called:Select correct option:

CourtesyCourtesyCourtesyCourtesyCivilityConsistencyClarity

Communicative body movements are generally classified as____________.Select correct option:

proxemicskinesicskinesicskinesicskinesics…………pg16pg16pg16pg16object languagehaptics

A message can only be deemed effective when it is --------.Select correct option:

understoodunderstoodunderstoodunderstood bybybyby othersothersothersothers andandandand producesproducesproducesproduces thethethethe intendedintendedintendedintended resultsresultsresultsresultsrepeated back as proof of understandingdelivered with confidencecommunicated face-to-face

------- theory of communication lays emphasis on accuracy and deals with technicalproblems during the transmission of a message from a sender to a receiver.Select correct option:

Social environmentElectronicElectronicElectronicElectronicRhetoricalCognitive dissonance

The key to brevity is to limit the number of ______Select correct option:

Words

Articles

IdeasIdeasIdeasIdeas…………………….pg19.pg19.pg19.pg19

Font size

Which of the following is true for Electronic Theory of Communication?Select correct option:

It is helpful because it introduces the ideas of senders and receivers and of possibleinterferenceIt emphasizes one important aspect of communication: accuracyEmphasis on accuracy ignores many other important dimensions of the situation inwhich we communicateAllAllAllAll ofofofof thethethethe aboveaboveaboveabove…………………………………………....In case of written communication illegible writing or bad photocopies lead tomiscommunication. This is an example of;Select correct option:

Psychological Barrier

Emotional Barrier

Perception Barrier

PhysicalPhysicalPhysicalPhysical BarrierBarrierBarrierBarrier…………………………………………....

References to any gender, race or ethnic origin may accumulate a feeling ofdiscrimination and are __________ in a courteous message.Select correct option:

EntrenchedEntrenchedEntrenchedEntrenchedVisibleProhibitedGood signs

______ are objects used to convey nonverbal messages about self-concept, image, mood,feeling or style.Select correct option:

Proximity

ArtifactsArtifactsArtifactsArtifactsEnvironment

Culture

ArtifactsArtifactsArtifactsArtifacts areareareare objectsobjectsobjectsobjects usedusedusedused totototo conveyconveyconveyconvey nonverbalnonverbalnonverbalnonverbal messagesmessagesmessagesmessages aboutaboutaboutabout self-concept,self-concept,self-concept,self-concept, image,image,image,image,mood,mood,mood,mood, feelingorfeelingorfeelingorfeelingor style.style.style.style.

Which of the following statement is incorrect?Select correct option:

decodingdecodingdecodingdecoding nonverbalnonverbalnonverbalnonverbal cuescuescuescues cannotcannotcannotcannot bebebebe taughttaughttaughttaughtenacting and understanding the nonverbal behaviors of people from other cultures can belearnedencoding nonverbal cues requires more practice and training than skill in decodingnonverbal cuesdecoding nonverbal cues can be learned and improved upon

A person holding rigid views on certain subjects and show no flexibility is called a____________person.Select correct option:

dryflexibleclosedclosedclosedclosed mindedmindedmindedminded ………………………………........biased

Clarity is achieved in part through a balance between ……………………………….Select correct option:

PrecisePrecisePrecisePrecise andandandand familiarfamiliarfamiliarfamiliar languagelanguagelanguagelanguageComplex and difficult languageEasy and simple languageRough and tough language

If your message is specific, definite and vivid; you are applying which of the followingprinciple:Select correct option:

ConcisenessConcretenessConcretenessConcretenessConcretenessCompletenessConsideration

ConcretenessConcretenessConcretenessConcreteness meansmeansmeansmeans thatthatthatthat aaaa messagemessagemessagemessage isisisis specific,specific,specific,specific, definitedefinitedefinitedefinite andandandand vivid.vivid.vivid.vivid.

Communicative body movements are generally classified as____________.Select correct option:

proxemicskinesicskinesicskinesicskinesics…………ppg16ppg16ppg16ppg16

object languagehaptics

fahadQuestion # 1 of 10 ( Start time: 03:39:39 PM ) Total Marks: 1Which of the following are the core characteristics of clarity?Select correct option:

Length, Width, Coherence, Emphasis

Lengthy, Unity, Coherence, Coherent

Length,Length,Length,Length, Unity,Unity,Unity,Unity, Coherence,Coherence,Coherence,Coherence, Emphasis........Emphasis........Emphasis........Emphasis...................Unity, Coherence, Emphasis

Question # 2 of 10 ( Start time: 03:41:10 PM ) Total Marks: 1The ------- theory is helpful in emphasizing the ideas of senders and receivers and ofpossible interference.Select correct option:

communicationelectronicelectronicelectronicelectronic ....................................................rhetorical……………

social environmentQuestion # 3 of 10 ( Start time: 03:42:02 PM ) Total Marks: 1Sometimes silence is used as ______________, though it is not very usefulSelect correct option:

Feedback..........Feedback..........Feedback..........Feedback..........

Message

Context

DecoderQuestion # 4 of 10 ( Start time: 03:42:20 PM ) Total Marks: 1When your message contains all the facts the reader or the listener needs, it is :Select correct option:

CompleteCompleteCompleteComplete ...pg31...pg31...pg31...pg31ConsiderateCourteousClear

Question # 5 of 10 ( Start time: 03:43:23 PM ) Total Marks: 1While communicating, when you are aware not only of the perspective of others but alsotheir feeling, you are applying which principle of communication:Select correct option:

Courtesy.............Courtesy.............Courtesy.............Courtesy.............ConcretenessCompletenessConciseness

Question # 6 of 10 ( Start time: 03:44:38 PM ) Total Marks: 1A formal style is characterized by more------------ sentences.Select correct option:

SimpleComplexComplexComplexComplex ....................................................EasyShortQuestion # 7 of 10 ( Start time: 03:44:52 PM ) Total Marks: 1Which of the following states that “Communicators are believable”?Select correct option:

Perception

Precision

Credibility.............Credibility.............Credibility.............Credibility.............

ControlCredibility: They are believableQuestion # 8 of 10 ( Start time: 03:46:16 PM ) Total Marks: 1Producing the desired ------- is one of the crucial variables of rhetorical theory ofcommunication.Select correct option:

contextmessagesituationresponseresponseresponseresponse ...sure...sure...sure...sure pg9pg9pg9pg9

Question # 9 of 10 ( Start time: 03:46:51 PM ) Total Marks: 1Communication is a ------- way process.Select correct option:

three

twotwotwotwo ................................................fourfivecommunicationcommunicationcommunicationcommunication isisisis aaaa two-waytwo-waytwo-waytwo-way processprocessprocessprocess ofofofof exchangingexchangingexchangingexchanging ideasideasideasideas orororor information.information.information.information.

Question # 10 of 10 ( Start time: 03:48:38 PM ) Total Marks: 1-----------------are important and highly visible parts of nonverbal communication.Select correct option:

Pamphlet, leafletsAppearance,Appearance,Appearance,Appearance, clothsclothsclothscloths ...............pg...............pg...............pg...............pg 17171717Letters and memosDocument, registry

AppearanceAppearanceAppearanceAppearance andandandand clothclothclothcloth areareareare importantimportantimportantimportant andandandand highlyhighlyhighlyhighly visiblevisiblevisiblevisible partspartspartsparts ofofofof nonverbalnonverbalnonverbalnonverbalcommunicationcommunicationcommunicationcommunication

Which of the following statements provide the best definition of culture?Culture is an environment or geographical location in which you live.Culture is the way in which your social status and community are impacted by yourvalues.Culture is the interaction of race, language, and gender.CultureCultureCultureCulture isisisis aaaa mentalmentalmentalmental setsetsetset ofofofof windowswindowswindowswindows throughthroughthroughthrough whichwhichwhichwhich allallallall ofofofof lifelifelifelife isisisis viewedviewedviewedviewed………………………………

Question # 2 of 10 ( Start time: 08:37:56 PM ) Total Marks: 1When your message contains all the facts the reader or the listener needs, it is :Select correct option:CompleteCompleteCompleteCompleteConsiderateCourteousClearAleena

Question # 1 of 10 ( Start time: 12:31:44 PM ) Total Marks: 1The communicator must consider all the aspects of ------ in order to communicate amessage effectively.Select correct option:

senderreceivercontextcontextcontextcontext ................................medium

Question # 2 of 10 ( Start time: 12:32:43 PM ) Total Marks: 1

Personal Nonverbal communication involves kinds of nonverbal behavior that is uniqueto:Select correct option:

Four persons

OneOneOneOne personpersonpersonperson ..sure..sure..sure..sure pg15pg15pg15pg15Six personsThree personPersonalPersonalPersonalPersonal NonverbalNonverbalNonverbalNonverbal communicationcommunicationcommunicationcommunication involvesinvolvesinvolvesinvolves kindskindskindskinds ofofofof nonverbalnonverbalnonverbalnonverbal behaviourbehaviourbehaviourbehaviour thatthatthatthat areareareareuniqueuniqueuniqueunique totototo oneoneoneone personpersonpersonperson

Question # 3 of 10 ( Start time: 12:33:42 PM ) Total Marks: 1Which one of the subjects is not the part of business communication?Select correct option:

Semantics (the study of word choice)

Linguistics (the study of language)

Rhetoric (the study of writing and speaking effectively)

ArchaeologyArchaeologyArchaeologyArchaeology ........................................

Question # 4 of 10 ( Start time: 12:34:15 PM ) Total Marks: 1------------ is not the component of communication process.Select correct option:

Sender/ encoderMessage/ mediumReceiver/ decoderAudio-visual/Audio-visual/Audio-visual/Audio-visual/ technologicaltechnologicaltechnologicaltechnological aidaidaidaid ............................

Question # 5 of 10 ( Start time: 12:34:34 PM ) Total Marks: 1Effective communication can ONLY be achieved when __________Select correct option:

The audience is understood

Feedback is encouraged

Thoughts are organized

AllAllAllAll ofofofof thethethethe aboveaboveaboveabove……………………………………………………....

Question # 6 of 10 ( Start time: 12:34:55 PM ) Total Marks: 1On different occasions, the same nonverbal gestures may have ____________ meanings.Select correct option:

CompletelyCompletelyCompletelyCompletely different............different............different............different............

Completely same

Both i & ii

None of the above

Question # 7 of 10 ( Start time: 12:35:08 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:

ElectronicRhetoricalRhetoricalRhetoricalRhetorical ……………………………………………………........Cognitive dissonanceSocial environment

Question # 8 of 10 ( Start time: 12:35:34 PM ) Total Marks: 1In----------- characteristics such as body shape, body odors, and weight hair and skincolor are included.Select correct option:

mentalphysicalphysicalphysicalphysical …………………………………………....spiritualverbal

PhysicalPhysicalPhysicalPhysical characteristicscharacteristicscharacteristicscharacteristics suchsuchsuchsuch asasasas bodybodybodybody shape,shape,shape,shape, generalgeneralgeneralgeneral attractiveness,attractiveness,attractiveness,attractiveness, bodybodybodybody andandandandbreathebreathebreathebreathe odours,odours,odours,odours, weight,hairweight,hairweight,hairweight,hair andandandand skinskinskinskin colourcolourcolourcolour areareareare importantimportantimportantimportant partspartspartsparts ofofofof nonverbalnonverbalnonverbalnonverbalcommunication.communication.communication.communication.

Question # 9 of 10 ( Start time: 12:36:32 PM ) Total Marks: 1The choice of ______ is affected by the relationship between the sender and the receiver.Select correct option:

Feedback

Message

Context

MediumMediumMediumMedium ..sure..sure..sure..sure pgpgpgpg 10101010

Rana shahram ali

Question # 1 of 10 ( Start time: 02:15:03 PM ) Total Marks: 1In communicating a message, usually two types of language is used, i.e. formal and__________.Select correct option:

Non formalSemi formalInformalInformalInformalInformal ........sure........sure........sure........sure pg23pg23pg23pg23Extremely formalThereThereThereThere areareareare twotwotwotwo typestypestypestypes ofofofof writings:writings:writings:writings: formalformalformalformal andandandand informal.informal.informal.informal. InInInIn formalformalformalformal writing,writing,writing,writing, ourourourour stylestylestylestyle isisisisunconversational.unconversational.unconversational.unconversational. InInInIn informalinformalinformalinformal writing,writing,writing,writing, wewewewe useuseuseuse wordswordswordswords thatthatthatthat areareareare short,short,short,short, familiarfamiliarfamiliarfamiliar andandandandconversationalconversationalconversationalconversational

Question # 2 of 10 ( Start time: 02:15:50 PM ) Total Marks: 1Advancement in technology has brought changes in the business market. Which one isnot correct from the following:Select correct option:

increased demand of things.made communication easy.increased market competition.ignoredignoredignoredignored locallocallocallocal markets.markets.markets.markets. ........................................

Question # 3 of 10 ( Start time: 02:17:00 PM ) Total Marks: 1_____________ keep a distance of 18 inch from other person during a formalconversation.Select correct option:

Americans...pg21sureAmericans...pg21sureAmericans...pg21sureAmericans...pg21sure

Australians

Pakistanis

Arabians

Question # 4 of 10 ( Start time: 02:17:28 PM ) Total Marks: 1

Stroking, hitting, holding or guiding the movement of another person are examples of:Select correct option:

TouchingTouchingTouchingTouching behaviorbehaviorbehaviorbehavior………………………………………………………………....Body movementPhysical characteristicsDuplicators

Question # 5 of 10 ( Start time: 02:18:59 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:

trustworthiness.delivery.common ground.

competence.competence.competence.competence. ................................................Credibility:Credibility:Credibility:Credibility: thethethethe degreedegreedegreedegree totototo whichwhichwhichwhich followersfollowersfollowersfollowers perceiveperceiveperceiveperceive someonesomeonesomeonesomeone asasasas honest,honest,honest,honest, competentcompetentcompetentcompetentandandandand ableableableable totototo inspireinspireinspireinspire

Question # 6 of 10 ( Start time: 02:20:12 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:

ElectronicRhetoricalRhetoricalRhetoricalRhetorical ………………………………………………………………Cognitive dissonanceSocial environment

Question # 7 of 10 ( Start time: 02:20:34 PM ) Total Marks: 1Part of language which includes the pitch, volume, and, in some cases, intonation ofspeech to modify meaning and convey emotion is called_____________.Select correct option:

proxemicsparalanguageparalanguageparalanguageparalanguage ........sure........sure........sure........sureinferencekinesicsParalanguage may be expressed consciously or unconsciously, and it includes the pitch,volume, and, in some cases, intonation of speech

Question # 8 of 10 ( Start time: 02:21:54 PM ) Total Marks: 1

__________ is a mental set of windows through which all of life is viewed.Select correct option:

ValueCustomMoralityCultureCultureCultureCulture .........sure.........sure.........sure.........sureQuestion # 9 of 10 ( Start time: 02:22:20 PM ) Total Marks: 1Artifacts are objects used to convey-------------messagesSelect correct option:

VerbalNon-verbalNon-verbalNon-verbalNon-verbal ………………………………………………………………………………………………........WrittenOral and written

Artifacts are objects used to convey nonverbal messages about self-concept, image, mood,feelingor styleQuestion # 10 of 10 ( Start time: 02:23:01 PM ) Total Marks: 1A message can only be deemed effective when it is --------.Select correct option:

understoodunderstoodunderstoodunderstood bybybyby othersothersothersothers andandandand producesproducesproducesproduces thethethethe intendedintendedintendedintended resultsresultsresultsresults ............................................repeated back as proof of understandingdelivered with confidencecommunicated face-to-face

Rana Omer Khayyam reshedule quiz

Question # 1 of 10 ( Start time: 02:26:29 PM ) Total Marks: 1------- theory of communication lays emphasis on accuracy and deals with technicalproblems during the transmission of a message from a sender to a receiver.Select correct option:

Social environmentElectronicElectronicElectronicElectronic ........................................................RhetoricalCognitive dissonance

Question # 2 of 10 ( Start time: 02:27:21 PM ) Total Marks: 1Which of the following is a disadvantage of emails as a form of business communication?Select correct option:

DifficultDifficultDifficultDifficult forforforfor thethethethe receiverreceiverreceiverreceiver totototo determinedeterminedeterminedetermine thethethethe tonetonetonetone ofofofof thethethethe emailemailemailemail ……………………………………………………........Lack of possible detail

Limited number of recipients

SpeedQuestion # 3 of 10 ( Start time: 02:28:35 PM ) Total Marks: 1Three ways in which communication flows through formal organizational channels arecalled _______Select correct option:

Positive flow, negative flow, and peripheral flowDownwardDownwardDownwardDownward flow,flow,flow,flow, upwardupwardupwardupward flow,flow,flow,flow, andandandand horizontalhorizontalhorizontalhorizontal flow...........flow...........flow...........flow...........The grapevine, the gatekeeper, and the networkLoose coupling, tight coupling, and uncoupling

Question # 4 of 10 ( Start time: 02:29:04 PM ) Total Marks: 1To become an effective communicator in the workplace, you need:Select correct option:

to develop a powerful speaking voice.practice,practice,practice,practice, alongalongalongalong withwithwithwith meaningfulmeaningfulmeaningfulmeaningful feedback.feedback.feedback.feedback. …………………………………………experience with video conferencing equipment.good Internet research skills.

Question # 5 of 10 ( Start time: 02:29:50 PM ) Total Marks: 1Communication from vice president to district sales manager is called:Select correct option:

Horizontal

UpwardDownwardDownwardDownwardDownward ................................................................Circular

Question # 6 of 10 ( Start time: 02:30:24 PM ) Total Marks: 1The choice of __________ reflects your mood and your attitude to the occasion.Select correct option:

Cold drinks

ClothesClothesClothesClothes…………………………………………........

People

None of the above

Question # 7 of 10 ( Start time: 02:30:35 PM ) Total Marks: 1Stroking, hitting, holding or guiding the movement of another person are examples of:Select correct option:

TouchingTouchingTouchingTouching behaviorbehaviorbehaviorbehavior……………………………………………………………………………………....Body movementPhysical characteristicsDuplicators

The process of ____________ has six components: sender/encoder, message, medium,receiver/decoder, and feedbacks.Select correct option:

CommunicationCommunicationCommunicationCommunication……………………………………………………....

Feedback

Message

Context

Question # 9 of 10 ( Start time: 02:30:56 PM ) Total Marks: 1Which of the following theory says; ‘communication is not linear, but circular; not justsending a message to be received, but producing a response; not static, but dynamic.’Select correct option:

Electronic TheorySocial Environment TheoryRhetoricalRhetoricalRhetoricalRhetorical Theory...............Theory...............Theory...............Theory...............

All of the aboveQuestion # 10 of 10 ( Start time: 02:31:18 PM ) Total Marks: 1Familiar words are often…………………………………….Select correct option:

Conversational.Conversational.Conversational.Conversational. …………………………………………CasualComplexIllegibleFamiliar words are often conversational

ali afzal awanQuestion # 1 of 10 ( Start time: 02:40:52 PM ) Total Marks: 1

_____________ keep a distance of 18 inch from other person during a formalconversation.Select correct option:

Americans.........Americans.........Americans.........Americans.........

Australians

Pakistanis

Arabians

Question # 2 of 10 ( Start time: 02:41:22 PM ) Total Marks: 1Which of the following is a part of informal communication?Select correct option:

MemoLetterFaxesCasualCasualCasualCasual CommunicationCommunicationCommunicationCommunication amongamongamongamong employees........pgemployees........pgemployees........pgemployees........pg 5555

Question # 3 of 10 ( Start time: 02:42:45 PM ) Total Marks: 1The ------- theory is helpful in emphasizing the ideas of senders and receivers and ofpossible interference.Select correct option:

communicationelectronicelectronicelectronicelectronic ............................................................................rhetoricalsocial environment

Question # 4 of 10 ( Start time: 02:43:28 PM ) Total Marks: 1Advancement in technology has brought changes in the business market. Which one isnot correct from the following:Select correct option:

increased demand of things.made communication easy.increased market competition.ignoredignoredignoredignored locallocallocallocal markets..................markets..................markets..................markets..................

Question # 5 of 10 ( Start time: 02:43:55 PM ) Total Marks: 1Which thing is the most important to be promoted for the higher job?Select correct option:

Good personalityPatienceKnowledge of the cultural conventions of your office.GoodGoodGoodGood communicationcommunicationcommunicationcommunication skillsskillsskillsskills ………………………………

Question # 6 of 10 ( Start time: 02:44:58 PM ) Total Marks: 1“We all participate in a social situation and within that situation each agrees to assumecertain role such as compromiser, initiator, etc.” Which theory of communication isreferred by the above statement?Select correct option:

Electronic

RhetoricalCognitive dissonanceSocialSocialSocialSocial environmentenvironmentenvironmentenvironment ...pg8...pg8...pg8...pg8 suresuresuresure

Question # 7 of 10 ( Start time: 02:45:47 PM ) Total Marks: 1What sort of communication barrier occurs when the same word or symbol meansdifferent things to different individuals?Select correct option:

SemanticSemanticSemanticSemantic ................................................................ConnotativeEmotionalPerceptual

Question # 8 of 10 ( Start time: 02:46:28 PM ) Total Marks: 1If the verbal message does not match the nonverbal communication, people tend tobelieve the ___________Select correct option:

NonverbalNonverbalNonverbalNonverbal messagemessagemessagemessage…………………………………………

Verbal message

Both verbal & non-verbal

None of themQuestion # 9 of 10 ( Start time: 02:47:01 PM ) Total Marks: 1Communication is a ------- way process.Select correct option:

three

twotwotwotwo ............................................fourfive

Question # 10 of 10 ( Start time: 02:47:29 PM ) Total Marks: 1When the teacher uses very difficult or weird words the students may not comprehendthem due to ________ barriersSelect correct option:

PerceptionPhysical

Values, AttitudesSemantic.............Semantic.............Semantic.............Semantic.............

fahad

Question # 1 of 10 ( Start time: 03:45:54 PM ) Total Marks: 1Effective communication can ONLY be achieved when __________Select correct option:

The audience is understood

Feedback is encouraged

Thoughts are organized

AllAllAllAll ofofofof thethethethe above.........above.........above.........above.........

Question # 2 of 10 ( Start time: 03:46:10 PM ) Total Marks: 1Communication is Not effective if ________________Select correct option:

Feedback is negative

Listener do not agree with your ideas

Your ideas are not received by listener

AllAllAllAll ofofofof thethethethe above..........above..........above..........above..........

Question # 3 of 10 ( Start time: 03:47:07 PM ) Total Marks: 1Conclusions made by reasoning are called:Select correct option:

References

InferencesInferencesInferencesInferences ....................................RepercussionsPreferencesQuestion # 4 of 10 ( Start time: 03:47:31 PM ) Total Marks: 1Familiar words are often…………………………………….Select correct option:

Conversational..........Conversational..........Conversational..........Conversational..........CasualComplexIllegible

Question # 5 of 10 ( Start time: 03:48:02 PM ) Total Marks: 1In a business letter, the number of words in a single sentence is restricted, rangingfrom______.Select correct option:

1 to 10 words2 to 20 words3333 totototo 30303030 wordswordswordswords ....................................................All of the above

Question # 6 of 10 ( Start time: 03:49:27 PM ) Total Marks: 1Personal Nonverbal communication involves kinds of nonverbal behavior that is uniqueto:Select correct option:

Four persons

OneOneOneOne personpersonpersonperson ............................................Six personsThree person

Question # 7 of 10 ( Start time: 03:49:39 PM ) Total Marks: 1A courteous message may be unraveled in terms of not what you say, but rather________ you say it.Select correct option:

WhenHowHowHowHow ....................................................................................

WhyWhereQuestion # 8 of 10 ( Start time: 03:49:52 PM ) Total Marks: 1Each person’s mental filter is different and perception of reality varies from person toperson, it can cause --------------- barriers.Select correct option:

PsychologicalPsychologicalPsychologicalPsychological…………........

physicalsemanticsemiotic...pg193semiotic...pg193semiotic...pg193semiotic...pg193

Question # 9 of 10 ( Start time: 03:51:19 PM ) Total Marks: 1A receiver’s attitude towards a message can determine whether it is:Select correct option:

AcceptedRejectedAcceptedAcceptedAcceptedAccepted orororor rejectedrejectedrejectedrejected ......sure......sure......sure......sure pg14pg14pg14pg14Omitted

A receiver’s attitude toward a message can determine whether it is accepted or rejected.

Question # 10 of 10 ( Start time: 03:52:42 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:

ElectronicRhetoricalRhetoricalRhetoricalRhetorical ....................................................Cognitive dissonanceSocial environmentsaira malikQuestion # 1 of 10 ( Start time: 03:57:32 PM ) Total Marks: 1Feedback can be made more useful by:Select correct option:

Planning how and when to accept it

Being receptive to your audience’s responses

Encouraging frankness

AllAllAllAll ofofofof thethethethe Above...Above...Above...Above... surepg19surepg19surepg19surepg19FeedbackMake feedback more useful by:• Planning how and when to accept it.•••• BeingBeingBeingBeing receptivereceptivereceptivereceptive totototo youryouryouryour audienceaudienceaudienceaudience’’’’ssss responses...................responses...................responses...................responses...................• Encouraging frankness.• Using it to improve communication.

Question # 2 of 10 ( Start time: 03:58:46 PM ) Total Marks: 1Theories of communication have made the concept of communication -------.Select correct option:

vagueclearclearclearclear ................................................................................impracticalconditional

Question # 3 of 10 ( Start time: 04:00:12 PM ) Total Marks: 1The best way to create message is to focus on your _________.Select correct option:

Audience.......Audience.......Audience.......Audience.......

Message

MediumContext

Question # 4 of 10 ( Start time: 04:00:50 PM ) Total Marks: 1In----------- characteristics such as body shape, body odors, and weight hair and skincolor are included.Select correct option:

mentalphysicalphysicalphysicalphysical ........................................spiritualverbal

Question # 5 of 10 ( Start time: 04:01:12 PM ) Total Marks: 1The three most important aspects of credibility include all of the following except:Select correct option:

trustworthiness.delivery.common ground.

competence.............competence.............competence.............competence.............Question # 6 of 10 ( Start time: 04:01:38 PM ) Total Marks: 1In the workplace, attention to _________ or a disregard for it can make a strongnonverbal impact.Select correct option:

Tea making

Punctuality.....Punctuality.....Punctuality.....Punctuality.....

Lunch time

All of the aboveQuestion # 7 of 10 ( Start time: 04:03:08 PM ) Total Marks: 1“Communication is a circular process which remains incomplete without feedback.”Which theory of communication is represented by the above statement?Select correct option:

ElectronicRhetoricalRhetoricalRhetoricalRhetorical ................................................................Cognitive dissonanceSocial environmentQuestion # 8 of 10 ( Start time: 04:03:19 PM ) Total Marks: 1Communication is a ------- way process.Select correct option:

threetwotwotwotwo ............................................................................fourfiveQuestion # 9 of 10 ( Start time: 04:03:28 PM ) Total Marks: 1Appearance, facial expression, and voice inflection are part of ________.Select correct option:

verbal communicationwritten communicationnon-verbalnon-verbalnon-verbalnon-verbal communicationcommunicationcommunicationcommunication ....................................................telephone communication

Question # 10 of 10 ( Start time: 04:04:43 PM ) Total Marks: 1Which of the following is NOT a component in the Communication Model?Select correct option:

Sender

Messenger.............Messenger.............Messenger.............Messenger.............

Encoding

Receiver

Ubaid.3Ubaid.3Ubaid.3Ubaid.3rdrdrdrd quizquizquizquizQuestion # 1 of 10 ( Start time: 03:36:20 PM ) Total Marks: 1Which of the following is the most suitable definition of the term enclosed in invertedcommas? “The collection letter series means”Select correct option:

The first letter is mild in tone with the tone getting more insistent in further lettersItItItIt’’’’ssss aaaa bulkbulkbulkbulk ofofofof collectioncollectioncollectioncollection lettersletterslettersletters publishedpublishedpublishedpublished inininin bookbookbookbook formformformform ............................................The first letter is aggressive and the rest of the letters getting mild graduallyNone of the above

Question # 2 of 10 ( Start time: 03:37:46 PM ) Total Marks: 1The final letter in collection series, when all efforts have failed, threatens to turn thematter over to a …………………Select correct option:

Security agencyInvestigation agencyForeign agencyCollectionCollectionCollectionCollection agencyagencyagencyagency ...........101...........101...........101...........101

TheTheTheThe finalfinalfinalfinal letterletterletterletter inininin thisthisthisthis series,series,series,series, whenwhenwhenwhen allallallall effortseffortseffortsefforts havehavehavehave failed,failed,failed,failed, threatensthreatensthreatensthreatens tototototurnturnturnturn thethethethe mattermattermattermatter overoveroverover totototo aaaa lawyerlawyerlawyerlawyer orororor collectioncollectioncollectioncollection agencyagencyagencyagency orororor courtcourtcourtcourt ofofofof lawlawlawlaw

Question # 3 of 10 ( Start time: 03:38:50 PM ) Total Marks: 1Choose the correct option in the following. In settling an adjustment, when the third partyis at fault, the company shouldSelect correct option:

Refuse totallyHonorHonorHonorHonor thethethethe customercustomercustomercustomer’’’’ssss claimclaimclaimclaim .......92.......92.......92.......92No reply at allNone of the aboveQuestion # 4 of 10 ( Start time: 03:40:16 PM ) Total Marks: 1Orders are stated clearly. They do not require to ------- the reader’s interest.Select correct option:

inhibithinderexciteexciteexciteexcite ..81..81..81..81impede

WhileWhileWhileWhile placingplacingplacingplacing anananan order,order,order,order, youyouyouyou needneedneedneed notnotnotnot exciteexciteexciteexcite youryouryouryour readerreaderreaderreader’’’’ssss interestinterestinterestinterest

Question # 5 of 10 ( Start time: 03:41:38 PM ) Total Marks: 1A Promise of future payment in cash or kind given in exchange for goods or service iscalled …………..Select correct option:

CreditCreditCreditCredit ...............95...............95...............95...............95DebitCashDividend

Credit:Credit:Credit:Credit: AAAAPromisePromisePromisePromise ofofofof futurefuturefuturefuture paymentpaymentpaymentpayment inininin cashcashcashcashOROROROR KINDKINDKINDKIND GIVENGIVENGIVENGIVEN ININININEXCHANGEEXCHANGEEXCHANGEEXCHANGEforforforfor goodsgoodsgoodsgoods ororororservice.service.service.service.

Question # 6 of 10 ( Start time: 03:42:52 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“The solicited letter is a letter which”Select correct option:

Is written to an organization/personAn invitation is statedThe invitation is about the response backTheTheTheThe letterletterletterletter consistsconsistsconsistsconsists ofofofof 3333 pagespagespagespages atatatat leastleastleastleast ................................................

Question # 7 of 10 ( Start time: 03:44:19 PM ) Total Marks: 1What does FOB stand for?Select correct option:

Forward Operating BaseFree On BoardFlying Order BookFiber Optic BundleTheTheTheThe initialsinitialsinitialsinitials FOBFOBFOBFOB standstandstandstand forforforfor ““““freefreefreefree onononon board.board.board.board.””””........83........83........83........83

Question # 8 of 10 ( Start time: 03:45:12 PM ) Total Marks: 1Complaint letter should be called----------------.Select correct option:

Persuasive letters

ClaimClaimClaimClaim letterletterletterletter .......90.......90.......90.......90Inquiry letters

Sales lettersLettersLettersLettersLetters aboutaboutaboutabout suchsuchsuchsuch complaintscomplaintscomplaintscomplaints shouldshouldshouldshould bebebebe calledcalledcalledcalled claimclaimclaimclaim letters.letters.letters.letters.

Question # 9 of 10 ( Start time: 03:46:20 PM ) Total Marks: 1Which of the following is the most suitable definition of the term enclosed in invertedcommas? “Collection letter”Select correct option:

A collection letter is written when a debtor fails to make payment as agreedItItItIt isisisis aaaa letterletterletterletter totototo collectcollectcollectcollect goodsgoodsgoodsgoods fromfromfromfrom aaaa company???????????company???????????company???????????company???????????A collection letter is a bulk of various lettersNone of the above...........

Question # 10 of 10 ( Start time: 03:47:45 PM ) Total Marks: 1A letter written to ------- an order provides an excellent opportunity to resell your productand your organization.Select correct option:

refuseacknowledgeacknowledgeacknowledgeacknowledge .......83placeclaim

AAAA letterletterletterletter acknowledgingacknowledgingacknowledgingacknowledging anananan orderorderorderorderprovidesprovidesprovidesprovides anananan excellentexcellentexcellentexcellent opportunityopportunityopportunityopportunity totototo resellresellresellresell youryouryouryourproductproductproductproduct andandandandyouryouryouryour organization.organization.organization.organization.fahad

Question # 1 of 10 ( Start time: 03:52:56 PM ) Total Marks: 1If a customer omits necessary information on an order, the company cannot process, thisis called:Select correct option:

Complete and clear orderIncompleteIncompleteIncompleteIncomplete orororor vaguevaguevaguevague orderorderorderorder ????????????????????????????????Order for out-of-stock itemsClear ordersQuestion # 2 of 10 ( Start time: 03:54:24 PM ) Total Marks: 1-------- letters are considered morale builders and usually they have a definite sales flavor.Select correct option:

RecommendationWelcomeWelcomeWelcomeWelcome .........80.........80.........80.........80Announcement

InquiryWelcomeWelcomeWelcomeWelcome LettersLettersLettersLettersWelcomingWelcomingWelcomingWelcoming lettersletterslettersletters areareareare writtenwrittenwrittenwritten forforforfor manymanymanymany occasions.occasions.occasions.occasions. TheseTheseTheseThese messagesmessagesmessagesmessages maymaymaymay bebebebe moralemoralemoralemoralebuilders.builders.builders.builders. UsuallyUsuallyUsuallyUsually theytheytheythey havehavehavehave aaaa definitedefinitedefinitedefinite salessalessalessales flavour,flavour,flavour,flavour,

Question # 3 of 10 ( Start time: 03:55:23 PM ) Total Marks: 1Identify the most related statement to the term enclosed in the inverted commas. “A goodbusiness report acts as a”Select correct option:

Reliable linkSummaryExplanationAllAllAllAll ofofofof thethethethe aboveaboveaboveabove ................................................

Question # 4 of 10 ( Start time: 03:55:50 PM ) Total Marks: 1Be specific while writing inquiries and avoid asking information ---------.Select correct option:

about a number of things in one letter

that is easily available through other resources like library, etc.about general procedures of the organizationregardingregardingregardingregarding allallallall ofofofof thethethethe aboveaboveaboveabove aspectsaspectsaspectsaspects ........................................Question # 5 of 10 ( Start time: 03:57:09 PM ) Total Marks: 1- ----------- letter is the reply to complaint.Select correct option:

AdjustmentAdjustmentAdjustmentAdjustment .............91.............91.............91.............91An inquiryCollectionSales

AnAnAnAn adjustmentadjustmentadjustmentadjustment letterletterletterletter isisisis thethethethe replyreplyreplyreply totototo aaaa complaintcomplaintcomplaintcomplaint (called(called(called(called aaaa claimclaimclaimclaim letter).letter).letter).letter).

Question # 6 of 10 ( Start time: 03:58:30 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“The central selling point (CSP) is”Select correct option:

A piece of writingItItItIt isisisis fromfromfromfrom thethethethe headheadheadhead ofofofof thethethethe organizationorganizationorganizationorganization .................................................... 107107107107It contains some informationIt persuades the buyer to buyQuestion # 7 of 10 ( Start time: 03:59:53 PM ) Total Marks: 1

The role of the Chairman as a Committee Member is:Select correct option:

To monitor the financial activities

ToToToTo coordinatecoordinatecoordinatecoordinate thethethethe workworkworkwork ofofofof thethethethe committee.committee.committee.committee. Leader,Leader,Leader,Leader, guide,guide,guide,guide, umpireumpireumpireumpire etc....117etc....117etc....117etc....117

To carry out the administrative work of the committee

To communicate positively.TheTheTheThe ChairmanChairmanChairmanChairman’’’’ssss Role:Role:Role:Role: totototo coordinatecoordinatecoordinatecoordinate thethethethe workworkworkwork ofofofof thethethethe committee..committee..committee..committee.. Leader,Leader,Leader,Leader, guide,guide,guide,guide,umpireumpireumpireumpire

Question # 8 of 10 ( Start time: 04:00:59 PM ) Total Marks: 1A letter written to ------- an order provides an excellent opportunity to resell your productand your organization.Select correct option:

refuseacknowledgeacknowledgeacknowledgeacknowledge ........sure........sure........sure........sureplaceclaimQuestion # 9 of 10 ( Start time: 04:01:40 PM ) Total Marks: 1In circular letters personal interest is created by using the word -----------------.Select correct option:

youour customersevery bodydeardeardeardear customers.............customers.............customers.............customers.............

Question # 10 of 10 ( Start time: 04:03:05 PM ) Total Marks: 1A request for cooperation, gifts or favors, without any intention to buy or sell is aSelect correct option:

Direct requestIndirect requestPersuasivePersuasivePersuasivePersuasive requestrequestrequestrequest ......pg73......pg73......pg73......pg73Personal requestAAAA requestrequestrequestrequest forforforfor cooperation,cooperation,cooperation,cooperation, gifts,gifts,gifts,gifts, orororor favors,favors,favors,favors, withoutwithoutwithoutwithout anyanyanyany intentionintentionintentionintention totototo buybuybuybuy orororor sell,sell,sell,sell, isisisis aaaapersuasivepersuasivepersuasivepersuasive request.request.request.request.

khayyamkhayyamkhayyamkhayyam

Question # 1 of 10 ( Start time: 04:24:58 PM ) Total Marks: 1Identify the most related statement to the term enclosed in the inverted commas. “Thecontent of a business letter should present information, but not”Select correct option:

FactsFactsFactsFacts …………………………………………....SummariesOpinionsAll of the above

Question # 2 of 10 ( Start time: 04:26:21 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“A sales letter means”Select correct option:

It is a documentItItItIt isisisis designeddesigneddesigneddesigned totototo generategenerategenerategenerate salessalessalessales ........................................It is written to the customer in the absence of a salesmanIt asks for the payment at the spotQuestion # 3 of 10 ( Start time: 04:27:10 PM ) Total Marks: 1Which of the following is not related at all to the term enclosed in the inverted commas?“The solicited letter is a letter which”Select correct option:

Is written to an organization/personAn invitation is statedThe invitation is about the response backTheTheTheThe letterletterletterletter consistsconsistsconsistsconsists ofofofof 3333 pagespagespagespages atatatat leastleastleastleast ................................................Question # 4 of 10 ( Start time: 04:28:29 PM ) Total Marks: 1Get-well wishes and Sympathy letters are written when a personal friend or a businessacquaintance isSelect correct option:

IllIllIllIll ....................................MarriedLeavingPurchasing

Question # 5 of 10 ( Start time: 04:29:07 PM ) Total Marks: 1Choose the correct option in the following. In settling an adjustment, when the third partyis at fault, the company shouldSelect correct option:

Refuse totally

HonorHonorHonorHonor thethethethe customercustomercustomercustomer’’’’ssss claimclaimclaimclaim .......92.......92.......92.......92No reply at allNone of the aboveQuestion # 6 of 10 ( Start time: 04:29:57 PM ) Total Marks: 1Memorandum is used to:Select correct option:

Inform someone not related to your company.

CommunicateCommunicateCommunicateCommunicate totototo someonesomeonesomeonesomeone withinwithinwithinwithin youryouryouryour ownownownown company.company.company.company. .................113.................113.................113.................113Communicate to other company.

Communicate to the general public

PurposePurposePurposePurpose ofofofofMemoMemoMemoMemoWhenWhenWhenWhen youyouyouyou wishwishwishwish totototo writewritewritewrite totototo someonesomeonesomeonesomeone withinwithinwithinwithin youryouryouryour ownownownown company,company,company,company,

Question # 7 of 10 ( Start time: 04:31:17 PM ) Total Marks: 1For writing persuasive request ------- types of appeals are used to hold the interest of thereader.Select correct option:

234444 ........................................................5Question # 8 of 10 ( Start time: 04:32:36 PM ) Total Marks: 1A letter of -------- says ‘thank you” and implies “well done”.Select correct option:

invitationconfirmationappreciationappreciationappreciationappreciation ........................................................appointmentQuestion # 9 of 10 ( Start time: 04:33:30 PM ) Total Marks: 1Minutes, which tell more of the ‘story of what happened and who said what at a meetingare?Select correct option:

Resolution minutesNarrativeNarrativeNarrativeNarrative minutesminutesminutesminutes .......132.......132.......132.......132Formal minutesInformal minutes

Question # 10 of 10 ( Start time: 04:34:47 PM ) Total Marks: 1Which statement is TRUE? A claim letter always asks for compensationSelect correct option:

In monitorial termsOnOnOnOn behalfbehalfbehalfbehalf ofofofof thethethethe customercustomercustomercustomer ....................................................Of the lost goodsOn behalf of the company

shahram

Question # 1 of 10 ( Start time: 04:37:52 PM ) Total Marks: 1Which writing style characterizes the memos?Select correct option:

InformalInformalInformalInformal ..........113..........113..........113..........113FormalImpersonal tone.Neutral

Informal writing style characterizes the memos

Question # 6 of 10 ( Start time: 07:59:19 PM ) Total Marks: 1The role of the Chairman as a Committee Member is:Select correct option:

To monitor the financial activities

ToToToTo coordinatecoordinatecoordinatecoordinate thethethethe workworkworkwork ofofofof thethethethe committee.committee.committee.committee. Leader,Leader,Leader,Leader, guide,guide,guide,guide, umpireumpireumpireumpire etc...........etc...........etc...........etc...........

To carry out the administrative work of the committee

To communicate positively.Question # 7 of 10 ( Start time: 07:59:47 PM ) Total Marks: 1Identify the most related statement to the term enclosed in the inverted commas. “A goodbusiness report acts as a”Select correct option:

Reliable linkSummaryExplanation

AllAllAllAll ofofofof thethethethe aboveaboveaboveabove ............................................................Question # 8 of 10 ( Start time: 08:01:02 PM ) Total Marks: 1Which statement is TRUE? A claim letter always asks for compensationSelect correct option:

In monitorial termsOnOnOnOn behalfbehalfbehalfbehalf ofofofof thethethethe customercustomercustomercustomer ................................................................Of the lost goodsOn behalf of the company

Question # 9 of 10 ( Start time: 08:01:32 PM ) Total Marks: 1What does FOB stand for?Select correct option:

Forward Operating BaseFreeFreeFreeFree OnOnOnOn BoardBoardBoardBoard ....................................................................Flying Order BookFiber Optic BundleQuestion # 10 of 10 ( Start time: 08:01:43 PM ) Total Marks: 1Letters refusing orders call for the indirect plan or the---------------- approachSelect correct option:

BurgerSandwichSandwichSandwichSandwich ......................87......................87......................87......................87NeutralNegativeLettersLettersLettersLetters refusingrefusingrefusingrefusing ordersordersordersorders callcallcallcall forforforfor thethethethe indirectindirectindirectindirect plan,plan,plan,plan, orororor thethethethe ““““sandwichsandwichsandwichsandwich approach,approach,approach,approach,”””” withwithwithwiththethethethe badbadbadbad newsnewsnewsnews inininin thethethethe middle.middle.middle.middle.

Saira last quiz

Question # 1 of 10 ( Start time: 06:12:57 PM ) Total Marks: 1Send you resume and application letter -------, because each has a unique job to perform.Select correct option:

separatelyat onceby e-mailtogethertogethertogethertogether ......pg160......pg160......pg160......pg160

SendSendSendSend youyouyouyou resumeresumeresumeresume andandandand applicationapplicationapplicationapplication letterletterletterletter together,together,together,together, becausebecausebecausebecause eacheacheacheach hashashashas aaaa uniqueuniqueuniqueunique jobjobjobjob totototoperform.perform.perform.perform.

Question # 2 of 10 ( Start time: 06:13:52 PM ) Total Marks: 1

Which of the following is the best type of resume?Select correct option:

ChronologicalChronologicalChronologicalChronological ““““experience-focusedexperience-focusedexperience-focusedexperience-focused”””” formatformatformatformat ……………………...152...152...152...152Functional “skills-focused” formatSimple formatDepends on your pastTheTheTheThe ChronologicalChronologicalChronologicalChronological ResumeResumeResumeResumeTheTheTheThe chorologicalchorologicalchorologicalchorological approachapproachapproachapproach isisisis thethethethe mostmostmostmost commoncommoncommoncommon waywaywayway totototo organizeorganizeorganizeorganize aaaa resume,resume,resume,resume,

Question # 3 of 10 ( Start time: 06:15:15 PM ) Total Marks: 1The follow-up letter gives you a chance to --- your original application letter with anyrecent job-related information.Select correct option:

updateupdateupdateupdate ..........165..........165..........165..........165degradeupgradenone of the aboveThisThisThisThis follow-upfollow-upfollow-upfollow-up letterletterletterletter alsoalsoalsoalso givesgivesgivesgives youyouyouyou aaaa chancechancechancechance totototo updateupdateupdateupdate youryouryouryouroriginaloriginaloriginaloriginal applicationapplicationapplicationapplication withwithwithwith anyanyanyany recentrecentrecentrecent job-relatedjob-relatedjob-relatedjob-related information.information.information.information.

Question # 4 of 10 ( Start time: 06:16:41 PM ) Total Marks: 1An inquiry letter is:Select correct option:

A response to a written request for information, it provides the requested information.A written request for information, it lists the specific items of information needed.AAAA requestrequestrequestrequest forforforfor informationinformationinformationinformation aboutaboutaboutabout aaaa jobjobjobjob applicant;applicant;applicant;applicant; itititit isisisis writtenwrittenwrittenwritten totototo thethethethe peoplepeoplepeoplepeople thethethethe jobjobjobjobapplicantapplicantapplicantapplicant listslistslistslists asasasas references.references.references.references.…………………………………………A reaction to specific complaints.Question # 5 of 10 ( Start time: 06:18:09 PM ) Total Marks: 1Formal presentations differ from formal reports because they:Select correct option:

have more interaction with the audienceuse nonverbal cues to express meaninghave less control of contentsaboveaboveaboveabove allallallall ........180........180........180........180Question # 6 of 10 ( Start time: 06:19:31 PM ) Total Marks: 1A perfect resume responds to the reader’s needs and -------.Select correct option:

referencesconferencesinterferences

preferencespreferencespreferencespreferences ..........156..........156..........156..........156TheTheTheThe ““““perfectperfectperfectperfect”””” resumeresumeresumeresume respondsrespondsrespondsresponds totototo thethethethe readerreaderreaderreader’’’’ssss needsneedsneedsneeds andandandand preferencespreferencespreferencespreferences

Question # 7 of 10 ( Start time: 06:20:43 PM ) Total Marks: 1A situation in which the initiator is dissatisfied and the other is satisfied iscalled…………….Select correct option:

Win-win strategyWin-lose strategyLose-winLose-winLose-winLose-win strategystrategystrategystrategy ........186........186........186........186Lose-Lose strategy

Lose-winLose-winLose-winLose-win strategiesstrategiesstrategiesstrategiesaaaa situationsituationsituationsituation inininin whichwhichwhichwhich thethethethe initiatorinitiatorinitiatorinitiator isisisis dissatisfieddissatisfieddissatisfieddissatisfied andandandand thethethethe otherotherotherother isisisis satisfied.satisfied.satisfied.satisfied.

Question # 8 of 10 ( Start time: 06:21:30 PM ) Total Marks: 1The purpose of a resume is to-------Select correct option:

establishestablishestablishestablish aaaa candidate'scandidate'scandidate'scandidate's qualificationsqualificationsqualificationsqualifications forforforfor aaaa positionpositionpositionposition inininin orderorderorderorder totototo securesecuresecuresecure ananananinterview.interview.interview.interview. …………........establish a candidate's qualifications for a position in order to secure employment.establish a candidate's qualifications for a position in order to eliminate the competition.establish a candidate's qualifications for a position in order to face the challenge in theworld.

Question # 9 of 10 ( Start time: 06:23:00 PM ) Total Marks: 1The place where we go to buy or sell commodities is commonly known as ______ .Select correct option:

GymMarketMarketMarketMarket ............136............136............136............136CafeVillage

The place where we go to buy or sell commodities is commonly known as market.Question # 10 of 10 ( Start time: 06:23:42 PM ) Total Marks: 1A structured interview-----Select correct option:

getsgetsgetsgets exactlyexactlyexactlyexactly thethethethe samesamesamesame questions,questions,questions,questions, inininin thethethethe samesamesamesame order.order.order.order. ……………………………………………………....gets exactly the same questions, but not in the same order.gets four closed questions and four open questions.

gets three opened questions in the same order.

Khayyam

Question # 1 of 10 ( Start time: 06:39:40 PM ) Total Marks: 1Which aspect of the interview enables you to win some benefits in the course ofinterview if you can’t bargain for more salary?Select correct option:

CommunicationNegotiationNegotiationNegotiationNegotiation ????????????????????????????????????ArgumentationConfrontationQuestion # 2 of 10 ( Start time: 06:41:10 PM ) Total Marks: 1Which aspect /aspects are necessary while delivering your presentation?Select correct option:

OvercomingOvercomingOvercomingOvercoming anxietyanxietyanxietyanxiety andandandand BodyBodyBodyBody LanguageLanguageLanguageLanguage

Voice QualityVisual aidsAll of the above .......182Question # 3 of 10 ( Start time: 06:42:16 PM ) Total Marks: 1In Extemporaneous method the whole presentation is read ………………………….Select correct option:

Loudly............182Loudly............182Loudly............182Loudly............182

Silently

Fastly

SlowlyInInInIn thisthisthisthis methodmethodmethodmethod thethethethe wholewholewholewhole presentationpresentationpresentationpresentation isisisis readreadreadread aloud.aloud.aloud.aloud.

Question # 4 of 10 ( Start time: 06:43:33 PM ) Total Marks: 1The purpose of the resume is to get employers interested enough to contact you forSelect correct option:

anananan interviewinterviewinterviewinterview ............160............160............160............160jobpartymeetingTheTheTheThe purposepurposepurposepurpose ofofofof youryouryouryour resumeresumeresumeresume isisisis totototo getgetgetget employersemployersemployersemployers interestedinterestedinterestedinterested enoughenoughenoughenough totototo contactcontactcontactcontact youyouyouyouforforforfor anananan interview.interview.interview.interview.

Question # 5 of 10 ( Start time: 06:44:23 PM ) Total Marks: 1Two types of job letters are ---.Select correct option:

solicitedsolicitedsolicitedsolicited andandandand unsolicited.unsolicited.unsolicited.unsolicited. ..........160..........160..........160..........160solicited and non-solicited

BothBothBothBoth solicitedsolicitedsolicitedsolicited andandandand unsolicitedunsolicitedunsolicitedunsolicited lettersletterslettersletters presentpresentpresentpresent youryouryouryour qualificationsqualificationsqualificationsqualifications similarly.similarly.similarly.similarly.Question # 6 of 10 ( Start time: 06:45:13 PM ) Total Marks: 1In a _______letter, you need no special attention-getter because you have been invited toapply.Select correct option:

traditionalcoversolicitedsolicitedsolicitedsolicited ...........pg...........pg...........pg...........pg 161161161161unsolicited

InInInIn aaaa solicitedsolicitedsolicitedsolicited letter,letter,letter,letter, youyouyouyou needneedneedneed nononono specialspecialspecialspecial attention-getterattention-getterattention-getterattention-getter becausebecausebecausebecause youyouyouyou havehavehavehave beenbeenbeenbeeninvitedinvitedinvitedinvited totototo applyapplyapplyapplyQuestion # 7 of 10 ( Start time: 06:46:04 PM ) Total Marks: 1The place where we go to buy or sell commodities is commonly known as ______ .Select correct option:

GymMarketMarketMarketMarket ....................................CafeVillage

Question # 8 of 10 ( Start time: 06:46:14 PM ) Total Marks: 1______ tests can be used to assess overall intellectual ability, attitudes toward work,interests, or personality characteristics.Select correct option:

PsychologicalPsychologicalPsychologicalPsychological ..........170..........170..........170..........170DrugJob-skillsNone of all

PsychologicalPsychologicalPsychologicalPsychological teststeststeststests usuallyusuallyusuallyusually taketaketaketake thethethethe formformformform ofofofof questionnaires.questionnaires.questionnaires.questionnaires. TheseTheseTheseThese teststeststeststests cancancancan bebebebe usedusedusedusedtotototo assessassessassessassess overalloveralloveralloverall intellectualintellectualintellectualintellectual ability,ability,ability,ability, attitudesattitudesattitudesattitudes towardtowardtowardtoward work,work,work,work, interests,interests,interests,interests, managerialmanagerialmanagerialmanagerialpotential,potential,potential,potential, orororor personalitypersonalitypersonalitypersonality characteristicscharacteristicscharacteristicscharacteristics

Question # 9 of 10 ( Start time: 06:47:12 PM ) Total Marks: 1Formal presentations differ from formal reports because they:Select correct option:

have more interaction with the audienceuse nonverbal cues to express meaninghave less control of contentsaboveaboveaboveabove allallallall ........180........180........180........180

Question # 10 of 10 ( Start time: 06:47:46 PM ) Total Marks: 1Power in negotiation is used to …………………………….Select correct option:

influenceinfluenceinfluenceinfluence andandandand controlcontrolcontrolcontrol peoplepeoplepeoplepeople .............187.............187.............187.............187get persuasive resultsproduce conflicts and confrontations.mistrust the people

PowerPowerPowerPower inininin NegotiationNegotiationNegotiationNegotiationWhenWhenWhenWhen anananan organizationorganizationorganizationorganization delegatesdelegatesdelegatesdelegates peoplepeoplepeoplepeople totototo getgetgetget thethethethe jobjobjobjob done,done,done,done, itititit givesgivesgivesgives themthemthemthem powerpowerpowerpower totototoact.act.act.act. PowerPowerPowerPower maymaymaymay bebebebe usedusedusedused totototo influenceinfluenceinfluenceinfluence and,and,and,and, inininin somesomesomesome cases,cases,cases,cases, totototo controlcontrolcontrolcontrol people.people.people.people.

ShahramShahramShahramShahram

Question # 1 of 10 ( Start time: 06:50:09 PM ) Total Marks: 1----- is exerted by those who use their authority or any force, emotional or physical,against the interest of the other party.Select correct option:

Reward powerLegitimate powerCoerciveCoerciveCoerciveCoercive powerpowerpowerpower ..........188..........188..........188..........188Expertise power

CoerciveCoerciveCoerciveCoercive powerpowerpowerpower isisisis exertedexertedexertedexerted bybybyby thosethosethosethose whowhowhowho useuseuseuse theirtheirtheirtheir authorityauthorityauthorityauthority orororor anyanyanyany force,force,force,force, emotionalemotionalemotionalemotionalorororor physical,againstphysical,againstphysical,againstphysical,against thethethethe interestinterestinterestinterest ofofofof thethethethe otherotherotherother partypartypartyparty

Question # 2 of 10 ( Start time: 06:50:53 PM ) Total Marks: 1Choose the best option from the following. While formatting a formal business report, thetone should always be ___________.Select correct option:

Subjective

ImpersonalImpersonalImpersonalImpersonal ........23........23........23........23NarrativeNone of the above

FormalFormalFormalFormal WritingWritingWritingWritingFormalFormalFormalFormal writingwritingwritingwriting isisisis oftenoftenoftenoften associatedassociatedassociatedassociatedwithwithwithwith scholarlyscholarlyscholarlyscholarly writing.writing.writing.writing.ExamplesExamplesExamplesExamplesdoctoraldoctoraldoctoraldoctoral dissertations,dissertations,dissertations,dissertations, scholarlyscholarlyscholarlyscholarly articles,articles,articles,articles, top-leveltop-leveltop-leveltop-level governmentgovernmentgovernmentgovernment agreementsagreementsagreementsagreements etcetcetcetcThe style unconventional, usually impersonal, and contains long and involved sentencesQuestion # 3 of 10 ( Start time: 06:52:21 PM ) Total Marks: 1Letter of transmittal belongs to _________ parts of a formal report.Select correct option:

prefatorytextsupplementaryAllAllAllAll ofofofof thethethethe aboveaboveaboveabove ????????????????????????????????????????????

Question # 4 of 10 ( Start time: 06:53:47 PM ) Total Marks: 1Which strategy focuses on the initiator’s problem to the exclusion of the other’s?Select correct option:

Win-win strategyWin-loseWin-loseWin-loseWin-lose strategy........186strategy........186strategy........186strategy........186Lose-win strategyLose-Lose strategy

Win-loseWin-loseWin-loseWin-lose strategiesstrategiesstrategiesstrategies resultresultresultresult inininin thethethethe partypartypartyparty whowhowhowho initiatesinitiatesinitiatesinitiates thethethethe conflictconflictconflictconflict beingbeingbeingbeing satisfiedsatisfiedsatisfiedsatisfied andandandandthethethethe otherotherotherother dissatisfied.dissatisfied.dissatisfied.dissatisfied. ThisThisThisThis strategystrategystrategystrategy focusesfocusesfocusesfocuses onononon thethethethe initiatorinitiatorinitiatorinitiator’’’’ssss problemproblemproblemproblem totototo thethethetheexclusionexclusionexclusionexclusion ofofofof thethethethe otherotherotherother’’’’s.s.s.s.

Question # 5 of 10 ( Start time: 06:54:58 PM ) Total Marks: 1---------- do provide quantitative information about a candidate’s skills, attitudes, andhabits.Select correct option:

Medical testsPsychological testsEmployment testsPre-employmentPre-employmentPre-employmentPre-employment teststeststeststests ......170......170......170......170Pre-employmentPre-employmentPre-employmentPre-employment teststeststeststests attemptattemptattemptattempt totototo provideprovideprovideprovide objective,objective,objective,objective, quantitativequantitativequantitativequantitative informationinformationinformationinformation aboutaboutaboutaboutaaaa candidatecandidatecandidatecandidate’’’’ssss skills,skills,skills,skills, attitudes,attitudes,attitudes,attitudes, andandandand habits.habits.habits.habits.Question # 6 of 10 ( Start time: 06:56:06 PM ) Total Marks: 1To fully comprehend a market report, it is necessary to read it carefully and note:Select correct option:

the nature of reportthe nature of commoditytrends of the market

AllAllAllAll ofofofof thethethethe aboveaboveaboveabove .............138.............138.............138.............138

ToToToTo comprehendcomprehendcomprehendcomprehend aaaa MarketMarketMarketMarketReportReportReportReport fully,fully,fully,fully, itititit isisisis necessarynecessarynecessarynecessary totototo readreadreadread itititit carefully.carefully.carefully.carefully.Question # 7 of 10 ( Start time: 06:57:17 PM ) Total Marks: 1It is very important to understand the interviewing process as well as the ------- of the bigand small organizations.Select correct option:

hiring practicestraining practicespaying practicesmanagingmanagingmanagingmanaging practicespracticespracticespractices ????????????????

Question # 8 of 10 ( Start time: 06:58:47 PM ) Total Marks: 1To write a good resume, you need to show that you:Select correct option:

Think in terms of resultAre well roundedShow signs of progressAllAllAllAll ofofofof thethethethe aboveaboveaboveabove ............151............151............151............151

Question # 9 of 10 ( Start time: 06:59:25 PM ) Total Marks: 1In which of the following strategies both parties are satisfied with the settlementnegotiated?Select correct option:

Win-winWin-winWin-winWin-win strategystrategystrategystrategy ..........186..........186..........186..........186Win-lose strategyLose-win strategyLose-Lose strategy

Win-winWin-winWin-winWin-win strategies:strategies:strategies:strategies:bothbothbothboth partiespartiespartiesparties areareareare satisfiedsatisfiedsatisfiedsatisfiedwithwithwithwith thethethethe settlementsettlementsettlementsettlement negotiated.negotiated.negotiated.negotiated.Question # 10 of 10 ( Start time: 06:59:52 PM ) Total Marks: 1Which ofthe following is not included in the most frequent forms of resume deception?Select correct option:

Claiming nonexistent educational creditsInflating grade-point averagesStretching dates of employment to cover gaps

IncludingIncludingIncludingIncluding detailsdetailsdetailsdetails aboutaboutaboutabout marketsmarketsmarketsmarkets ..........156..........156..........156..........156