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TECHNOLOGY REPORT
ENGINEERS GUIDE: How hardware & software
combine for unified systems SPONSORED BY
TABLE OF CONTENTSSoftware makes the user experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
PLCs and drives get software and component upgrade with retrofit kit . . . . . . . . . . . . . 7
Efficient and easily sustainable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
How to harness the best of IT to solve problems in OT . . . . . . . . . . . . . . . . . . . . . . . . . . .23
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Unified Systems 2
SIMATIC WinCC Unified is a new visualization system you can use to overcome the challenges of digitalization in mechanical engineering and plant construction. It offers proven engineering in the TIA Portal and the latest web technology, so you can implement your ideas the way you imagine them.
Join the WinCC Unified community to be one of the first to learn how to turn visualization of the future into reality. usa.siemens.com/wincc-unified
The future of visualization starts now!
Human-machine-interface (HMI) software has come a long way over my 32-year automation
career . I have developed many simple HMI applications using a DOS-based operating sys-
tem and experienced its rise with the introduction of Windows decades ago and the open
systems of today . But it’s not the hardware I remember; it’s the HMI software .
For me, my HMI experience didn’t start with a monochrome display; I started designing
operator-interface panels full of illuminated pushbuttons requiring that holes be drilled and
each device be wired . There would be 25 or more of these devices controlling the machine
cycle and manual functions . Every motion had an illuminated pushbutton controlling the
motion and displaying its status with a light .
A one- or two-line text display was a luxury, but imagine programming a hundred or more
alphanumeric status and fault messages and controlling them via ladder-diagram program-
ming to display what’s important, especially when many needed to be displayed at the
same time . It wasn’t easy; it was time-consuming and there was never enough information .
The graphic world of Windows certainly helped to simplify HMI software development in
the early days . However, electronic help documents within the program were OK at best,
but the user did receive a large stack of printed manuals to help guide the way . Today, the
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HMI software makes the user experienceWhile the hardware chosen for a human-machine interface makes the HMI software choice easy, it’s always the software that makes the application shine
By Dave Perkon, contributing editor
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Unified Systems 5
availability of online-help multimedia is
important, but some HMI software suppliers
do it much better than others . Take the time
to view the available online training docu-
mentation and videos from beginner level
to advanced . It may likely be a differentiator
when selecting an HMI software package .
The multimedia training is impressive with
some HMI software . And it gets even better .
The HMI software of today goes well be-
yond the software capabilities of the past .
A single HMI can connect to multiple PLCs
monitoring and controlling them all . Some
act as a gateway tying multiple PLCs to-
gether, sharing data between each . While it
isn’t really for real-time control, it can pass
informational data back and forth such as
status, batch and lot numbers, and other
non-time-critical data .
It’s the higher-end HMI software packages
that really expand the user experience and
makes the connections . And, by connec-
tion, I mean connecting to everything on
the factory floor and everything above it, as
well including data historian, ERP and the
cloud . The resulting HMI and SCADA enable
viewing industrial applications on desktops,
high-definition TVs, tablets and mobile de-
vices . And it’s all integrated in a single de-
velopment environment, the HMI software .
The right HMI software allows use of de-
velopment tools, component libraries and
database integration to quickly create just
about any industrial HMI application need-
ed . Pick the right software and the Industrial
Internet of Things (IIoT) is literally at your
fingertips—but a PC and Ethernet connec-
tions will be needed .
These applications range from a simple
HMI or overall equipment efficiency dis-
plays to centralized data acquisition, device
monitoring and control, and enterprise-level
analytics . If it’s in the requirements, the
programmer’s mind or noted as a future re-
quirement, some HMI software can do it, so
be sure to take the time to find an easy-to-
use platform with the features that fit well
with the IIoT .
Often, more than one developer is involved
with an HMI development project . HMI
software that allows multiple programmers
or even an unlimited number to work with
the software at the same time is an advan-
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Unified Systems 6
tage . Other software packages charge for
individual licenses to do the same work, but,
clearly, having a single software platform
that can bring together as many program-
mers as needed along with the data and
systems needed to create multiple industrial
applications is the better choice .
The HMI software may come with every-
thing needed to create the application, but
the future demands more . And don’t think
the software is for a single HMI . It can be
scalable for many HMI displays, and soft-
ware modules can be added and developed
without impacting existing applications .
And it is all designed to work seamlessly
with them .
Take the time to look at the capabili-
ties of today’s HMI software . It can cre-
ate just about any industrial automation
solution needed whether it’s just a local
machine display, a plant SCADA system,
connecting to the IIoT, tracking opera-
tions using MES or beyond . HMI software
can do it, or it can likely be expanded as
needed . Adding the connections, reports,
charts and tables for a clear view of the
machine, process, system or facility has
never been easier .
It’s the higher-end HMI software packages that really expand the user experience and makes
the connections .
From its early beginnings, the Krispy Kreme company has designed and built the
proprietary machines that have given rise to their equally safeguarded doughnut
recipe . The quality and consistency of the global doughnut brand starts at the com-
pany’s headquarters in Winston Salem, North Carolina . where a 105,000-sq-ft manufactur-
ing facility houses research, design, testing, engineering and production .
The machines and processing equipment being built there use Siemens drives and controls,
collaboratively integrated by Think-PLC (think-plc .com), the automation engineering part-
ner to Krispy Kreme .
Honestly, in my 20 years of experience, I’ve never seen an end user build such high-quality
machines in-house . Krispy Kreme engineers and manufactures all of its production ma-
chines, from the extruders and conveyors through to the packaging, including its famous
glaze waterfall .
Every Krispy Kreme store is a high-tech doughnut manufacturing facility . The speed at
which an extruded doughnut moves through the store is a very, very big deal . Throughout
the process, the shortening is kept within an exact range of temperature, monitored with a
3-inch-long Pt100 resistance temperature detector (RTD) custom supplied by Think-PLC .
We use the RTD inputs on the Siemens Simatic ET 200SP remote I/O module .
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PLCs and drives get software and component upgrade with retrofit kitTechnology conversion gets tested in manufacturing plant before successful rollout out to satellite lines
By Bobby Cole, Think-PLC
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Unified Systems 8
The RTD signal is processed through the
Profinet I/O near the fryer . It’s filtered,
scaled and manipulated for multiple tem-
perature-type displays, including European
and North American units, on the Siemens
TP1200 Comfort Panel on the doughnut line .
Doughnuts are cooked on both sides for a
precise number of seconds on each side .
The cooling conveyor cycles through the
store at a set number of minutes .
Patrick Betson is Krispy Kreme’s director
of equipment manufacturing . Responsible
for the machine-building side of the busi-
ness, he has long understood the connec-
tion between the making of great machines
and the making of great doughnuts . Having
gathered insights from the company’s ser-
vice technicians, store managers and cus-
tomers, he had initiated a range of improve-
ments leading to increased uptime and
mean time between failure . Now those early
strides pointed to the need for the latest
drive technology, related software conver-
sions and safety integration .
“Before there was much publicity about
Industry 4 .0 and IoT, Bobby Cole and I often
talked about the data that could be gener-
ated by more advanced machine monitoring,”
says Betson (Figure 1) . “It became increasing-
PERFECT INTEGRATIONFigure 1: The integration of the drive is essential to the retrofit strategy developed by Patrick Betson (left), Krispy Kreme’s director of equipment manufacturing, and Bobby Cole, president of automation consultancy Think PLC.
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Unified Systems 9
ly clear that, by integrating the latest Siemens
drives and controls on our machines and con-
necting them using Profinet communications,
we could start putting that data to work .”
Krispy Kreme’s decision to use Siemens
control automation would support an ag-
gressive rollout of new stores and the swift
retrofitting of existing stores . Integrating
the latest Siemens variable-frequency-drive
(VFD) technology was an easy decision .
The hard part would be to figure out how to
conduct those retrofits in the shortest and
most cost-efficient way in more than 600
stores worldwide .
A notice came from Siemens’ supply chain
that product cancellation was nearing for
the original Micromaster drives, which had
always been standard on the doughnut line .
I informed my customer Patrick Betson that
we needed to have contingency plans in
place . In that conversation, there was much
discussion regarding the ease of install, ease
of cost and ease of support, as this could
be a literal show-stopper if we didn’t have
our ducks in a row .
That’s when Betson and I came up with the
idea of a retrofit kit, one that would enable
every store to quickly add new compo-
nents and software to existing hardware,
making massive technology conversion
acceptable to all and therefore actionable
in short order (Table 1) .
KITS FOR RAPID RETROFITTINGThe concept of a kit was inspired by the re-
alization that, while the Siemens drives and
controls installed around 2001 were now
Parts IncludedName Description Quantity
Sinamics PM240-S power module for drive 2
Simanics CU240E-2DP control module for drive 2
Sinamics IOP-2 drive keypad 2
Simatic HMI memory card new HMI program 1
Simatic S7300 memory card new PLC program 1
Drive template template for marking mounting holes for drives 1
8-32 screws drive mounting hardware 3
#29 drill bit 1
8-32 tap 1
18 AWG blue and blue/white wire for new control runs, if needed 3 feet
Wire labels replacement labels, if needed -
Panel tags replacement panel tags (VFD-1, VFD-2) 2
RETROFIT KITTable 1: The retrofit kit enables every store to quickly add new components and software to exist-ing hardware, making massive technology conversion acceptable to all and therefore actionable in short order
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Unified Systems 10
starting to show their age, they all shared a
farsighted onboard feature: an SD card . This
would prove to be a time-saving, cost-cut-
ting advantage, because the SD cards in the
older Siemens drives and PLCs have been
maintained to match each store’s unique set
of machining and processing parameters .
In addition, each kit would include all that
was needed for a local contractor to up-
grade the legacy control panels, including
parts for safety and power wiring . A bill of
material having 15 parts would be reduced
to seven . This would mean fewer parts to
wear, troubleshoot and stock in the future .
The main purpose of the kit was to replace
the older Siemens Micromaster drives with
their Sinamics G120 drives (Figure 2) . The
SD card in the kit has software that we
modified, and, with a couple flips of some
switches, the drive is automatically pro-
grammed . Someone with absolutely no con-
trol experience can reload the new software
into the new drives and the new PLCs .
There are two systems most commonly built .
The larger doughnut line used an S7-300,
SHOP-FLOOR AUTOMATIONFigure 2: John Priddy, Krispy Kreme fabrication manager, installs the newly developed kit into the fryer section of a doughnut machine.
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Unified Systems 11
which has migrated to the S7-1500 . The
smaller lines used to have the S7-200, and
they were migrated in 2010 to the S7-1200 .
The newly designed S7-1500 system inte-
grates fail-safe features—safety—into the
processor . This allows for Profisafe safety to
be achieved within the topology network of
drives and remote I/O . Safety can now be
distributed through fieldbus instead of the
costly and timely install manor of hardwired
signals to complex safety relays .
To prove the retrofit kit concept, we tested
the kit’s installation and use in the Krispy
Kreme manufacturing plant in Winston
Salem, North Carolina, followed by tests at
various stores in the region . The new drives
and PLCs installed smoothly . Their SD cards
automatically updated and matched all pre-
vious store parameters . After two months,
the stores reported the trial a success . But
to further test the concept themselves, we
made a whirlwind trip to retrofit every store
in Australia over five days using the kits
(Figure 3) .
The retrofit kit concept had worked . It en-
ables a store to replace its drives and con-
trols in about two hours . This compared to
the hours invoiced by a control technician
to travel to a Krispy Kreme store to do the
same—a time/cost difference that would be
even greater, were the SD card not a fea-
ture of the Siemens drives and PLCs .
During the doughnut frying process, the
efficient pumping of heated shortening is
RETROFIT HEROESFigure 3: Retrofitting with ease—Betson and Cole found that they could retrofit every store in Australia in five days by using their technology retrofit kit concept.
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Unified Systems 12
critical to maintaining optimal doughnut
quality and product count . When the flow
rate is not at the desired constant, the wide
range of viscosity becomes a problem . The
melted shortening will not be filtered of
dough bits and pieces . Temperature vari-
ances will soon occur, causing hot spots at
any point in the frying process, including
inside the fryer vat itself .
Behind the scenes, the Siemens Sinamics
G120 drive addresses all of these pump mo-
tor concerns, while visually reporting the
operational status of each motor . Moreover,
the drive is working to assure that all of the
pump motors are keeping their cool, below
the threshold for heat damage .
In many pumping applications, motor over-
heating is probably the number-one service
issue . That problem is being removed by
the drive’s ability to set and hold a curve
that assures the most efficient flow, at a
low speed and at a high speed, from 7 Hz to
90 Hz . The accuracy of the fry time is also
being increased by 12%, resulting in a more
consistent product with less waste yield .
A big advantage of the drive is that it can
run a motor slowly without the usual rise in
SHOP-FLOOR STOREFigure 4: The new Krispy Kreme store in New York’s Times Square features a vertical cooling convey-or that was engineered and built by the company entirely in-house. Control integration was provided by Think PLC automation consultants using Siemens drives and controls.
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Unified Systems 13
motor temperature . When you run a motor
at very low Hertz, it generates a lot of eddy
current . It gets so hot, that you can’t touch
the motor . And when you overheat the lam-
inations of a motor, you greatly decrease
the life of the motor . But we can monitor
each drive through the Siemens TIA (Totally
Integrated Automation) portal . We’ve seen
the amperage reduced by almost 17%, and
the temperature of the motor reduced by
34% . We expect this will more than double
the life expectancy of every pump .
REMOTE MONITORINGThe successful grand opening of the Krispy
Kreme store in New York’s Times Square
was not without the occasional behind-the-
scenes drama for new store commissioning
(Figure 4) . A sudden pumping issue, it was
the kind of problem that can happen at any
hour, at any of the 500-plus global stores
owned by the company . But it is also a con-
cern that can be quickly solved on-site or
from thousands of miles away .
The situation was addressed in a matter
of minutes . I just went online through the
Siemens secure TIA portal to see what the
Siemens G120 drive was showing me . While
setting up one of the machines, a motor had
been miswired . I could quickly tell the local
setup contractor where to look .
The TIA portal experience is like standing
in the store at the drive’s operator interface
(Figure 5) . When you open the door to the
drive, a large display presents any fault mes-
sages . Select a fault message and you are
given the related fault code that you would
in the past need to look up in the user’s man-
ual . Now, all of the information you need—
the details, what to check, how to reset—are
on the display . Diagnostic screens help you
debug the problem . And beyond this, faults
and alarms can be data-logged in the cloud .
Trends can be studied over the course of a
year . Faults for a particular machine can be
identified and addressed . A shortening pump
that is tripping more often can be replaced
during the store’s next on-site inspection .
SAFETY INTEGRATIONKrispy Kreme employees are trained and
dedicated to serving up the fresh-made
doughnuts that flow from their store’s
unique production floor . So, if you are a
Krispy Kreme employee, you do not need
to understand what 60 Hz means . You are
not thinking about the cylinders that are
extruding the dough, the 100-plus feet of
chain that is carrying the dough from the
extruder to the fryer, the humidity of the
dough for that particular doughnut and
the exact amount of time that doughnut
spends in the fryer . You see an opera-
tor interface that shows the image of a
doughnut type . Press the button, and you
see an hourglass representing the dough-
nut is in the fryer . That’s it . You can go
back to serving your customers . Behind
the scenes, the humidity of the dough,
the temperature of the oil, the speed of
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Unified Systems 14
doughnut flow and the frying time are all
automatically being taken care of .
And all of that is being done with your
safety in mind . The Sinamics G120 drive
supports the design of machines and
processes that have triple-quadruple re-
dundancy . Especially in areas where the
fryer is exposed, employee safety is being
reinforced . The new drives and PLCs be-
ing retrofitted into every store integrate
with the existing Siemens safety monitor-
ing circuitry, inclusive of automated safety
mechanisms and e-stop buttons . For
example, if a hose were to break on the
shortening pump, the flow stops within
100 milliseconds .
The Siemens safety circuitry is less complex
and more integrated from feedback to op-
erator standpoint, in leu of a general e-stop
active alarm . By incorporating ProfiSafe, we
eliminated complex wiring, power contactor
devices and hidden alarm messages .
SHORTEN THE ADOPTION CURVEFigure 5: A store can produce a thousand dozen doughnuts per hour. Pump motor drive performance in the store can be seen through the Siemens TIA portal to diagnose, troubleshoot, maintain and pre-vent disruptions to production flow.
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Unified Systems 15
PORTAL TO THE FUTURE Betson sees the big picture that is being
made clear by the data now starting to flow
through the Siemens TIA portal . Along with
the ability to remotely use each store’s data
to plan for machine maintenance and pre-
vention, the data can routinely be studied
to measure and improve the design of the
company’s machines and processes .
The remote connectivity piece is very in-
novative in the sense we needed to sup-
port such a large customer as Krispy Kreme
all over the world . We brought the world
of IoT to a valued customer before it was
a buzzword . With that, Think-PLC added
value in experience, leading the way into
the 21st century .
Having anticipated the emergence of In-
dustry 4 .0 and IoT, Betson now also sees
how data can be used to guide employee
training and best practices for human-
machine interaction . Continuous improve-
ment and operational excellence can be
studiously amplified storewide and in
stores worldwide .
“The data we are capturing now and here-
after strengthens us in many ways,” Betson
says . “It’s important to us as a machine
builder, because it also reinforces our
culture and Krispy Kreme’s identity in our
global marketplace .”
LIGHT THE WAYAt the end of the day, we do these magical
things . From a safety perspective, from the
standpoints of reliability and the simplicity
of an operator interface, the Krispy Kreme
equipment group in Winston-Salem are
amazing machine builders . At any hour, in-
cluding when a store’s hot light is on to signal
free doughnut samples are now available, or
when a store is giving away free doughnuts
to healthcare workers, you can’t have a ma-
chine go down, disrupting what you promise .
That ethic has come naturally to a company
that has always understood the connection
between making great machines and mak-
ing great doughnuts .
Bobby Cole is president of Think-PLC in Winston-Salem,
North Carolina . Contact him at bcole@think-plc .com .
FOCUS ON DESIGN AND USABILITYThe fully automatic wood chip heaters of Heizomat attract many customers—from new
homeowners to medium-sized businesses . One thing is always the same: The demands on
functionality and usability are constantly increasing .
SUSTAINABLY EFFICIENT SOLUTION FOR ALL USERS AND REQUIREMENTSThe fully automatic wood chip heaters make efficient use of wood as the source for
producing energy . “The wonderful thing about it is that wood is renewable,” says Rob-
ert Bloos Jr ., managing director of Heizomat . The company has been very successful in
the international market with its systems for producing sustainable energy: Around half
of the systems it builds at its factory in the small community of Maicha in the south-
ern German district of Gunzenhausen are shipped to other countries . “That includes
Canada,” explains Klaus Regler, software developer at Heizomat . The signs point to
growth for Heizomat . This year, around 850 heating systems left the factory, and soon
the number is expected to be 1,000 . “At the same time, we also realize that the mar-
ket is becoming more demanding, especially in the case of systems for private users,”
continues Regler . “Our customers want a heater that looks good and is modern in every
respect, including its operation .”
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Unified Systems 16
Efficient and easily sustainableSustainable production of energy from a renewable raw material: SIMATIC WinCC Unified makes Heizomat wood chip heaters efficient
By Siemens
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Unified Systems 17
MODERN LOOKHeizomat had been using 7-inch Comfort
Panels from Siemens as the central inter-
face between the system operator and the
system . For the next generation of its heat-
ing systems, the company was looking for
a new operator control solution that would
allow it to develop and incorporate its own
functions in order to offer customers even
more convenience .
EFFICIENT OVERALLThe systems face ever increasing demands,
partly due to legal requirements . Heizomat
must constantly integrate new functions
in order to make sustainable and efficient
use of wood as an energy source . The new
visualization system is also intended to opti-
mize use of the company’s own resources
by making configuration more efficient and
supporting effective system servicing .
ACCEPTED AND DURABLEFor the international market, Heizomat
needs an automation solution that is estab-
lished and accepted worldwide . The heating
systems have a life cycle of 20 to 30 years
and the controller has to match that . That is
why Heizomat wanted a solution based on
industrial systems with corresponding qual-
ity and spare parts availability .
HEIZOMAT, GERMANY: ENERGY IN THE CYCLE OF NATURECountless businesses, farms and private
households use Heizomat wood chip heat-
ers to meet their energy needs with renew-
able raw materials . “And just as easily and
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Unified Systems 18
economically as with traditional fossil fuels,”
says Managing Director Robert Bloos Jr .
SUSTAINABLE BY CONVICTION: RENEWABLE RAW MATERIALS AS ENERGY SOURCESince its founding in 1982, Heizomat Geräte-
bau-Energiesysteme has integrated sus-
tainability into everyday practice . With his
automatically fed wood heaters and wood
chippers, Bloos Jr . relies on cutting-edge
solutions for sustainable growth—quality
over quantity . Another focus of the com-
pany is user-friendliness: The systems are
fed fully automatically so that they can run
round the clock . The company has de-
veloped most of the technology required
for this itself . For years, the company has
collaborated closely with Siemens on the
automation and has given thought to things
like what the operation of its systems in the
smartphone era might look like .
In the future, we will be able to use apps on
the touch panels . That opens up many more
possibilities such as the ability to offer a long-
term analysis of heating values, says . Bloos .
THE SOLUTION IN DETAIL: A SYSTEM WITH MORE POSSIBILITIESHeizomat has chosen a visualization system
with SIMATIC HMI Unified Comfort Panels
powered by SIMATIC WinCC Unified . The
system features a responsive touchscreen,
scalable vector graphics, the latest Web
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Unified Systems 19
technology and proven engineering in the
TIA Portal, plus high-performance reserves
for the coming years .
ANYTHING BUT A SMALL HEATER CONTROLThe automation of the Heizomat systems
no longer has anything to do with a small
heater control: An integrated system man-
ager monitors and controls multiple heating
circuits with temperature sensors, lambda
probe, particle filter and, where needed,
external memory and modules . That is why
a complete change of the Heizomat auto-
mation to PLC technology was made a few
years ago: “We are now more flexible in
terms of integrating new sensors and actua-
tors or functions, and we can implement
new requirements more efficiently than we
would be able to with a complete in-house
development,” explains Regler .
For the controller, Heizomat uses a SIMAT-
IC S7-1200 or a SIMATIC ET 200SP CPU
1510 or 1512, depending on the complexity
of the system . “In addition, we use many
other Siemens components, such as dis-
connect switches, fuses, switching devices,
converters, HMI devices—actually every-
thing Siemens offers to meet our require-
ments . The advantage for us is that we can
use a single tool, the TIA Portal, for all our
engineering,” explains Regler . Heizomat
covers the different configuration levels of
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Unified Systems 20
its systems with the options handling fea-
ture in TIA Portal: The automation project
is only configured once for the maximum
configuration and then easily and conve-
niently defined for various other configura-
tions by selecting options .
INNOVATIVE OPERATING CONCEPT WITH SIMATIC WINCC UNIFIEDHeizomat was already using SIMATIC HMI
Comfort Panels as HMI devices for its heat-
ers . Heizomat now wanted to take this
solution a step further, “which is why we
took the opportunity as a development
partner to bring in our requirements for the
new SIMATIC HMI Unified Comfort Pan-
els”, explains Regler . According to Regler,
features of the new HMI devices deemed
to be especially important by Heizomat
include the rugged, modern looking glass
front, suitable interfaces and details such
as compatible installation dimensions: “This
allows us to retrofit even older heaters with
state-of-the-art operator control without
mechanical work on site at the operator
location .” For configuring the visualization
with WinCC Unified, it is now possible to
use vector graphics, “which can be scaled
more easily”, continues Regler . Regler also
sees many new opportunities arising from
the openness of the system, such as the
ability to import their own software and ap-
plications onto the devices for maintenance
operations, for example . For that reason,
he doesn’t view the workload involved in
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Unified Systems 21
changing to the new visualization solution
as a disadvantage: “Of course, we now have
to port our visualization and the libraries,
but we can then benefit fully from the new
possibilities of the WinCC Unified System,
and that is very important to us .”
SOPHISTICATED AUTOMATION SOLUTION WITH SIMATIC S7-1200 AND SIMATIC ET 200SPAs far as the automation solution is con-
cerned, all Heizomat systems appear to be
from a single source: both the control cabinet
and the operating unit look identical . How-
ever, the inner workings differ depending on
the complexity of the systems, says Regler .
“Especially for customers who want to heat
their homes with our systems, for example,
we must be able to offer a very cost-effec-
tive automation solution . At the same time,
we want to continue to take advantage of
the benefits of integrated engineering,” he
says . For these plants, which usually have
an output of up to 50 kW and only one or
two heating circuits, Heizomat uses SIMATIC
S7-1200 . “The first plants automated in this
way were delivered to customers about eight
years ago, and they are still working perfectly .
This shows that with Siemens we can offer
high-quality automation at a very reason-
able price” . If the requirements are higher, for
example for commercial plants, a CPU 1510 or
1512 central processor module in the SIMATIC
ET 200SP takes over the control of the func-
tions . In both cases, the signals are connected
to the controller via the distributed ET 200SP
peripheral system . Heizomat covers the dif-
ferent expansion stages of its plants with
TIA Portal concept option handling, which
consist of an automation project configured
only once for maximum expansion and then
defined simply and conveniently for different
plant variants activating different parts of the
hardware and automation tasks via software
within the execution of the program or dur-
ing commissioning . This enables Heizomat to
adapt its solutions to the respective require-
ments without much effort .
“The superior performance of the panels
is advantageous not only to our custom-
ers because it gives them a better op-
erator control solution, but to us as well
because we have more possibilities for
implementing our application,” says Regler .
CUSTOMER BENEFITS: MODERN INDUSTRIAL DESIGN MEETS USER-CENTERED VISUALIZATIONWith SIMATIC WinCC Unified and the new
Unified Comfort Panels, Heizomat has
found the right solution to meet its require-
ments—a modern visualization solution for
customers that simply looks great and is
really easy to use .
A good HMI gives the user certainty in oper-
ating the systems . There is already evidence
that Heizomat is on the right path with the
new visualization solution, continues Regler:
“We have already won over the first target
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Unified Systems 22
group: When we introduced the new HMI
design to our sales team, the enthusiasm
was tremendous .” The main advantage for
Heizomat is the significantly better usability:
“The design and the responsive multitouch
technology are a class above our previous
solution in terms of optics and performance .
Inspired by the new possibilities that WinCC
Unified affords us, we have collaborated
with user interface design experts to rede-
sign the visualization from the ground up .
The effort was worthwhile as the new HMI
gives our customers more certainty in op-
erating their systems, eliminating the need
for some service calls . Customers benefit
by being able to help themselves more ef-
fectively, thereby saving time and money .
We also benefit because we can better plan
maintenance work .”
“The new HMI gives our customers more
certainty in making settings themselves .
Then, service calls by us become unnec-
essary . Once again, great collaboration
with Siemens,” says Regler .
RELIABLE OPERATIONWith the new Unified Comfort Panels,
Heizomat benefits from a modern yet reliable
solution . The devices can be operated while
wearing gloves and detect sources of error
such as water drops and palm rests . Reliable
operation by the user is made possible by the
responsive multitouch display and high ease
of use, similar to that of a smartphone .
AS A UNIFIED WHOLEHeizomat configures the new visualization
solution and all other SIMATIC automation
components with the same tool—the TIA
Portal . In this way, the company can make
optimal use of existing know-how and save
on training of employees and sales partners .
Heizomat uses its own additional software
applications in the visualization, thereby
forming a unified whole while also benefit-
ting from greater freedom in developing
and implementing the required solution .
GLOBALLY ACCEPTEDSIMATIC components are internationally
accepted and have all the relevant approv-
als . From its collaboration with Siemens,
Heizomat benefits not only from the global
spare parts service: Siemens also supported
Heizomat in obtaining UL certification for
the North American market . “It is reassuring
for our relatively small company to be able
to rely on support from a global enterprise,”
affirms Regler .
PORTFOLIO HIGHLIGHTS: UNLIMITED POSSIBILITIES FOR EVERY APPLICATIONThe future of visualization starts now:
SIMATIC WinCC Unified is a totally new vi-
sualization system that you can use to meet
the challenges of digitalization in machine
and plant construction . State-of-the-art
hardware and software technologies make
this possible now and in the future .
Roy Kok joined CESMII as marketing director in August 2020 . He has more than 30
years of experience in industrial automation, ranging across both hardware and
software . His areas of expertise include data acquisition, PLCs, HMI/SCADA, histo-
rians and analytics solutions across all vertical industries . He has worked with research com-
panies for industry and held evangelist roles for product companies and standards organi-
zations . He plans to bring an extremely broad perspective of industry needs and position
CESMII as the clear solution for enhancing the competitiveness of U .S . manufacturing . Kok
holds a bachelor of science degree in electrical engineering from Northeastern University
and resides in Massachusetts, either at his home or on his trawler, RyKa .
What are three key things that a machine builder, system integrator or manufacturer should
know about your company?
Roy Kok, marketing director, CESMII—The Smart Manufacturing Institute (www.cesmii.org):
CESMII is on a mission to change the world of manufacturing for the better, in one major
step, the introduction of standards and example technologies to deliver application plug-
and-play . The goal is to democratize smart manufacturing for all enterprises, large, but es-
pecially the small and medium companies that make up more than 98% of the market . The
opportunities of Industry 4 .0 and smart manufacturing are largely out of reach, due to the
cost and complexities of adoption .
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Unified Systems 23
How to harness the best of IT to solve problems in OTEdge computing plays major role for CESMII
By Mike Bacidore, editor in chief
www.controldesign.com
Unified Systems 24
CESMII is delivering technology, but also
assisting customers with education and
networking with peers that are on the
same journey .
Every company, end user, system integrator
and product vendor should become a mem-
ber of CESMII, a government-funded, non-
nprofit institute specifically for their benefit .
What new technologies are driving your
product development and why?
We’re looking to deliver existing cloud-
based technologies in ways that manufac-
turers can feel comfortable with, decreas-
ing infrastructure costs, while ensuring
security through modern encryption prac-
tices and safety by taking a read-only ap-
proach to machine learning and AI . We’re
also beginning to invest heavily in edge
and hybrid scenarios, where appropriately
managed compute services deployed at or
near network boundaries can be orches-
trated to solve more real-time problems .
On the technology front, we are currently
interested in edge compute, orchestra-
tion workflows, graph databases, semantic
models, OPC UA and Industry 4 .0 technol-
ogies such as Asset Administration Shell .
ThinkIQ and Savigent, among others, have
also played a key role in defining technol-
ogies and architectures .
How does the Industrial Internet of Things
figure in your business strategy?
Clearly, the 4th Industrial Revolution tech-
nologies, with Industrial Internet of Things
(IIoT) as a component is important to the
whole world, and especially to us, as it is
our mandate to make the benefits available
to all . The primary challenge to adoption of
Industry 4 .0 technologies is that consumers
are implementing with Industry 3 .0 tech-
niques . Most small and medium companies
do not have the knowledge, time or staff
to implement these solutions and reap the
benefits . Hence a step change is needed to
facilitate adoption . CESMII is working on
modeling equipment and processes such
that applications will be able to be installed
at a site and will be able to discover the
equipment and processes that they can
interact with . While data models are be-
coming more prevalent in software, they
are implemented in silos, in vendor-specific
ways, and lack broad applicability . Most
also lack the greater context that is needed
for automated discovery and configura-
tion . Most models are designed for user
interaction—a system integrator perform-
ing the needed review and implementation .
This needs to change if we are to enable
the Industrial Internet of Things in a broadly
applicable way . When CESMII accomplishes
this, and it is just around the corner, then
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Unified Systems 25
applications delivering predictive analytics,
OEE, asset management, AI and ML will be
commonplace and not the purview of the
largest and most mature enterprises .
How will machine automation and controls
alter the way companies staff their opera-
tions in the future?
The CESMII goal is to enable progress with
minimal staff change . Through the enhance-
ments in technology, delivered without
the need for complicated installation and
configuration, staff will be able to concen-
trate on the benefits of new functionality,
and not hampered by maintenance of that
functionality . This should lead to a boom in
new applications . Vendors and system in-
tegrators will be able to focus on delivering
new and truly valuable solutions to industry
problems that will be able to plug-and-play,
discovering items to analyze and automati-
cally configure the delivery of their value .
How is the development of software so-
lutions impacting your requirements for
hardware?
It is hard to believe, but in 1965 we saw the
introduction of Moore’s Law, the prediction
that integrated-circuit complexity would
double every two years . That concept has
been proven true and continues to this day .
So, hardware is continuing to become more
powerful, and, in the world of automation
and analytics, it is now time for applications
to catch up and make use of the hardware
that is available . We are already seeing the
prevalence of edge devices that are secure
and ready to be vessels for new applica-
tions . Edge computing plays a major role in
CESMII deliverables . We are also seeing the
proliferation of secure and reliable cloud-
based computing, again, a platform ready
for the applications that need to be created
and delivered . And again, CESMII is ready to
leverage cloud computing is a very scalable
way, ready for the small and medium manu-
facturers, but also scalable to meet the larg-
est of the Fortune 1000 .
As engineering and IT continue their con-
vergence, which one is and/or will be lead-
ing the direction of future automation and
technology at your organization?
Convergence may actually be minimized, and
they will be focused on their strengths . In past
years, convergence was required to deliver
the collaboration needed for technology
rollout . If technology distribution becomes
simplified to the point where we see plug-
and-play and have the ability to try before
you buy, then we will see IT focus on technol-
ogy and business metrics, and engineering
will focus on what it should be focused on,
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Unified Systems 26
improving the production and engineering of
the product or service . Manufacturing needs
drive our direction, but information-tech-
nology principles and ideas from computer
science inform our explorations and imple-
mentations . CESMII wants to harness the best
of IT to solve problems in OT .
Looking into the future, how will technology
change your company over the next five
years?
Driving cleaner energy and smart manu-
facturing innovation is CESMII’s present
and future; technology is just one tool we’ll
use to try to improve the situation for U .S .
manufacturers . Other tools include best
practices, informed by our membership,
open standards that we’ll invest in applying
and improving and workforce development
through the democratized distribution of
information and education for any member
that wants to participate .
It is now time for applications to catch up and make use of the hardware that is available .
Roy Kok, marketing director, CESMII
—The Smart Manufacturing Institute (www.cesmii.org)