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TEST 1 ENGLESKI JEZIK – III I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM: This year (BE) ________________ very successful for our company and we (ACHIEVE) ___________ many of the targets for the year. Our sales people (WORK) ______________ very hard and the department (PERFORM) ____________ _ very well. The success is especially pleasing when we think back to the problems we (HAVE) ___________ last year. Sales (BE) ______ down by 10% and things (NOT LOOK) __________ good at all. We (MAKE)_____________ some difficult decisions last year which a lot of people (NOT BE)_____________ happy with. However, we are happy to say that performance (IMPROVE) ______________ sharply. II SUPPLY DO OR MAKE IN THE BLANKS: ____________ DO ______________ JUSTICE TO _______________ A JOB _________PREPARATIONS _________A CANCELLATION ________ A REQUEST III WHAT DO YOU CALL THE FOLLOWING? 1. generous benefits offered to a dismissed employee ____________________________ 2. obtaining materials or components from suppliers outside the company_____________ 3. a company which only administers other companies in a group ___________________ 4. something additional to regular salary (free meals, a car …) _____________________ 5. the place where visitors and clients report on arrival at a company_________________ 6. hiding the original, criminal origin of money by buying property, etc. ______________ 1

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Page 1: engleski 3 testovi

TEST 1

ENGLESKI JEZIK – III

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

This year (BE) ________________ very successful for our company and we (ACHIEVE) ___________ many of the targets for the year. Our sales people (WORK) ______________ very hard and the department (PERFORM) _____________ very well. The success is especially pleasing when we think back to the problems we (HAVE) ___________ last year. Sales (BE) ______ down by 10% and things (NOT LOOK) __________ good at all. We (MAKE)_____________ some difficult decisions last year which a lot of people (NOT BE)_____________ happy with. However, we are happy to say that performance (IMPROVE) ______________ sharply.

II SUPPLY DO OR MAKE IN THE BLANKS:____________ DO ______________ JUSTICE TO _______________ A JOB_________PREPARATIONS _________A CANCELLATION ________ A REQUEST

III WHAT DO YOU CALL THE FOLLOWING?

1. generous benefits offered to a dismissed employee ____________________________2. obtaining materials or components from suppliers outside the company_____________3. a company which only administers other companies in a group ___________________4. something additional to regular salary (free meals, a car …) _____________________5. the place where visitors and clients report on arrival at a company_________________6. hiding the original, criminal origin of money by buying property, etc. ______________7. price which includes only transport to the docks and loading on board a ship ________8. document in foreign trade showing that the goods are protected against loss or damage ___________________

IV FILL IN THE BLANKS WITH THE APPROPRIATE LABOUR EXPRESSIONS

1. The willingness of people in the workforce to change jobs, or move to another part of the country to find work. ___________________________________2. Organizations designed to protect the interests of workers. ______________________3. Workers with specialist knowledge or abilities. _______________________________4. A lack of workers in relations to the number required. __________________________5. People who work with their hands __________________________________________6. Workers who don’t cost much to employ. ____________________________________7. Disagreements between labour and management, for example over pay. ____________8. These can be good or bad and lead to a lot of disagreements with management. ______

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V CORRECT THE FOLLOWING SENTENSES:

1. These informations are available upon request. _____________________________________________________________________2. We please you to inform us when did you send us the goods. ______________________________________________________________________

VI YOU WANT TO IMPORT GLASSES FROM A FINNISH EXPORTER.WRITE A LETTER OF ENQUIRY. ASK FOR CATALOGUES, PRICE LIST …

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

VII SUPPLY THE MISSING PREPOSITIONS:1. Our pre……. should be completed _______ September ________ the latest.2. It can take ages to clear the goods _________ the customs.3. We have aimed our campaign ___________ young urban professionals.

VIII PUT THE FOLLOWING SENTENCES INTO THE PASSIVE FORM:1. In normal circumstances, the exporter should clear the goods for export. ______________________________________________________________________2. We were offering an attractive price reduction at that time. ______________________________________________________________________

IX USE THE CORRECXT FORM OF THE VERBS IN BRACKETS:1. What you (DO) ______________________ if a letter announcing your dismissal had unexpectedly landed on your desk. 2. Should you wish to revise your offer, we (GIVE) ___________________ it our best attention.

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X REPORT THE FOLLOWING SENTENCES:

1. I’m sorry I haven’t been able to send the estimate you requested.She said _________________________________________________________ _______________________________________________________________

2. The bank might agree to extend the loan period.The bank manager said _____________________________________________

__________________________________________________________________

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ENGLESKI JEZIK III

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Two years ago I (JOIN) ________Greenhams Ltd., a company that (MANUFACTURE)___________ garden furniture, as a trainee in the marketing department. In the first year,I (RECEIVE) ____________ a salary of 5500, which (RISE) ____________ to $ 6300 in the second year. My holiday allowance of 17 working day (REMAIN) ____________constant so far. The company (KEEP) _____________ its promise to send me on day release courses to the local technical college and the next year I (SIT) ______________an exam for a diploma in marketing. However, I now (FEEL) _____________ ready totake on more responsibility as a marketing executive. I already (ANSWER) __________an advertisement which (OFFER) _____________ a more generous holiday allowance at least 25 working days.

II PUT DO OR MAKE INTO THE CORRECT FORM:

1. My cousin ________________ a good living in real estate.2. I want __________________ it clear that we should attend that fair in Athens.3. I’m sure we can ______________ a lot of money there.4. Hanna’s gone to France ________________ an accounting course.5. We need _________________ some more research in this area.6. Please ________________ sure that the goods are sent promptly.

III WHAT DO YOU CALL THE FOLLOWING?

1. the people who work for a firm _____________________________________2. the department that handles pay for employees _________________________3. a lack of workers in relation to the number required _____________________4. a company which is controlled by a parent company ____________________5. an illegal money-making activity ____________________________________6. not taking enough care, in a professional way __________________________7. not paying taxes which are owed to the government______________________8. a consignment note which does not prove ownership of the goods __________

IV SUPPLY THE MISSING WORDS IN THE FOLLOWING ANIMAL AND COLOUR IDIOMS:

1. _______ duck 2. blue ________ workers 3. blue __________ stage 4. _______ cow5. _______ cats 6. brown ___________ 7. _____________ leg 8. yellow ________

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V CORRECT THE FOLLOWING SENTENCES:

1. That goods is ready for shipment. ___________________________________________________________________2. In no case the sellers should blame their staff. ____________________________________________________________________

VI MAKE THE FOLLOWING SENTENCES PASSIVE:

1. Where did you send the letter from? ______________________________________________________________________2. They are launching a new product next month. ______________________________________________________________________

VII SUPPLY THE CORRECT FORM OF THE VERBS IN BRACKETS:

1. If our turnover (IMPROVE) _________________, we will be able to increase our profits by 2%.2. The customers (BE) ___________________ able to get through, if the lines were not overloaded.

VIII PUT THE FOLLOWING SENTENCES INTO INDIRECT SPEECH:

1. They asked me: “What do you think about our proposal?” ______________________________________________________________________2. She asked me: “How long have you been working for this company?” ______________________________________________________________________

IX SUPPLY THE MISSING PREPOSITIONS:

1. _____ terms _______ customer satisfaction, our policy cannot be criticized.2. The committee will consider your application ______due course.3. Our discount depends ________ the number of items you order.4. They are experienced _______ after sales service and expert ________ handling difficult customers.

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ENGLESKI JEZIK III

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

At the end of this month, the last bar of soap (PRODUCE) ________ by Unilever as the company (CHANGE) __________ to other products. The bars (REPLACE) ________________ by liquid soap, shower gels and body washes. In our search for hygiene, the bar soap now (NOT CONSIDER) ___________ clean enough. Liquid soap (COST)______________more, but soap (BE)_________ something on which we (SEEM) _______________ happy (SPEND) _____ .In the last four years, the amount the British (SPEND) _______on soap products (INCREASE) ____________ by 15%, to a total of £180m.

II PUT DO OR MAKE INTO THE CORRECT FORM:

1. I’ll ____________ my best to help him.2. You ______________ much progress lately?3. I never suffer from boredom. I can always find something __________________4. Take a few days off. A break ______________ you good.5. Judy’s job is something __________________ with marketing.6. These findings _____________ Britain the country with the worst record on pollution.

III WHAT DO YOU CALL THE FOLLOWING?

1. the people who work for a firm _________________________2. the department that handles pay for employees ____________________3. a lack of workers in relation to the number required ___________________4. a company which is controlled by a parent company _____________________5. to steal money that is placed in one’s care ______________________6. not taking enough care, in a professional way _____________________7. to financially support a company with problems _________________________8. a consignment note which does not prove ownership of the goods ________________

IV SUPPLY THE MISSING WORDS IN THE FOLLOWING ANIMAL AND COLOUR IDIOMS:

1. ______________ market 2. _____________ marketing 3. be in the __________4. ______________ mail 5. _____________ economy 6. ____________knight7. blue __________ company 8. red ____________ treatment

V CORRECT THE FOLLOWING SENTENCES:

1. We will appreciate if you could send us information about the product. _____________________________________________________________________2. We are thanking you on the samples you send us.________________________________________________________________________

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VI WRITE A LETTER OF COMPLAINT SAYING THAT SOME ARTICLES ARE MISSING FROM A DELIVERY:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

VII SUPPLY THE MISSING PREPOSITIONS:

1. There has been an increase _______ our sales _____ 4% in the past three weeks.2. Let me know if you can think of a solution _______ the problem.3. Our Personnel Manager is responsible _______ hiring new staff.4. These accounts are prepared ______ accordance ________ the Companies Act of 1987.

VIII MAKE THE FOLLOWING SENTENCES PASSIVE:

1. A Letter of Credit which you cannot cancel without the consent of everyone concerned is irrevocable. _____________________________________________________________________2. People widely use irrevocable letter of credit in international trade. ______________________________________________________________________

IX SUPPLY THE CORRECT FORM OF THE VERBS IN BRACKETS:

1. If our profit (RISE) _______________, we would have been able to open a new plant.2. We won’t complain if everything (BE) _______________ in order.

X PUT THE FOLLOWING SENTENCES INTO INDIRECT SPEECH:

1. “Make sure that such a mistake never happens again!”He told me ______________________________________________________________2. Are you sure that your report will be finished soon?He asked me _____________________________________________________________

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ENGLESKI JEZIK III

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Last year (BE) _____________ a bad year for a commodity prices. The commodity priceindex (FALL) ______________throughout January and February and (REACH) ________ an all-time low in mid-March . Prices then (START) _________________ to bottom out and (CREEP UP) _________________ until the end of April when they ( PLUMMET) ___________________ again. Despite a rise in May and June, the situation (WORSEN) ___________________ again in July and prices (FALL) ________________ once more.They remained stable for the rest of the summer and even (GO UP) _________________steadily during the period September-November, before (PLUNGE) ________________yet again at the end of the year.

II SUPPLY DO OR MAKE IN THE BLANKS:

_____________ a living _______________ payment _______________a proposal_____________ a course _______________ a suggestion ______________ without

III WHAT DO YOU CALL THE FOLLOWING?

1. a subsidiary company of a parent or a holding company ________________________2. produce or sell a wider range of products ______________________3. a business activity in which there may be some risk ___________________4. qualities of a company that distinguish it from others, expressed in its name, design, executive uniform _________________________5. group of people chosen to establish policy for and direct or control a company ______6. not paying taxes owed to the government _____________________7. stealing money that is placed in one’s care _______________________8. price in foreign trade which includes transport and insurance ___________________

IV SUPPLY THE MISSING ANIMALS IN THE BLANKS TO MAKE APPROPRIATE BUSINESS EXPRESSIONS:

lame __________ red ___________ white _____________ cash _______________fat __________ ___________ market _____________ market

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V CORRECT THE FOLLOWING SENTENCES:

1. On no account he should make such an investment. ______________________________________________________________________

2. We look forward to make further business with you. ______________________________________________________________________

VI AS THE IMPORTER, WRITE A COMPLAINT TO THE EXPORTER SAYING THAT THE GOODS YOU ORDERED LAST MONTH HAVE NOT ARRIVED YET.________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

VII SUPPLY THE MISSING PREPOSITIONS:

1. _______ terms _______ customer satisfaction, our policy cannot be criticised.2. The committee will consider your application _________ due course.3. Our discount depend ________ the number of items you order.4. They are experienced ________ after sales service and expert ________ handling difficult customers.

VIII PUT THE FOLLOWING SENTENCES INTO THE PASSIVE FORM:

1. She arrived an hour late but it was all right as we had already cancelled the meeting. ____________________________________________________________________2. We are automating the production line at the moment. ____________________________________________________________________

IX USE THE CORRECT FORM OF THE VERB IN BRACKETS:

1. If he (HAVE) _____________ more experience, we might offer him the job.2. If the tender had been lower, we (WIN) ______________________ the contract.

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X REPORT THE FOLLOWING SENTENCES:

1. I’ll get in touch with you as soon as I can. She said that __________________________________________________________2. How much does it cost to fly to San Francisco? She wanted to know _____________________________________________________

ENGLESKI JEZIK III

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Dear Mr. Reynard

As you know, we (BUY) ________________ several machines from your company and (BE) __________________ quite satisfied with their performance. Recently, however, the standard of your after-sales services (GET) _______________ much worse. Our two HD 22 Cs (INSTALL) ______________ in 1992 and your regular service together with our own maintenance programme (KEEP) _______________them in perfect working order.Now the situation (CHANGE) ___________________ and your engineer (PROMISE)_______________ to come “in about ten days”. Last week he (ARRIVE)___________at 4 pm on Friday afternoon and our own maintenance engineer (BE) __________unableto leave work until your man (FINISH) ___________________. Let me say that we arenot satisfied with this state of affairs. We look forward to hearing from you and hope thatyou can promise an immediate improvement in your after-sales service.

II SUPPLY DO OR MAKE IN THE BLANKS:

__________ the figures ____________ progress ___________ an enquiry__________ money ____________ one’s best ___________ sure

III WHAT DO YOU CALL THE FOLLOWING?

1. a subsidiary company of a parent or a holding company ________________________2. obtaining materials or components from suppliers outside the company ____________3. method of payment in which the importer pays for the goods before he receives them ____________________4. making of faking false documents, banknotes or artworks. ____________________5. persons who start a company ______________________6. hiding the original, criminal origin of money by buying property, etc. ______________7. price at which the exporter has only to put the goods at the buyer’s disposal _________8. document in foreign trade proving the ownership of the goods ___________________

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IV SUPPLY AGENCY, BRANCH OR SUBSIDIARY IN THE BLANKS

1. All major banks have at least one _____________ in all large cities.2. She finally found a job at an employment _________________3. Each ____________________ company trades under its own name.4. She’ll be working in an overseas ________________ for a while.

V GIVE THREE VERBS THAT MEAN THE SAME AS “TO OPEN A COMPANY” AND “TO GIVE A DISCOUNT”

to _______________________ to ________________________to _______________________ a company to ________________________ a discountto _______________________ to _________________________

VI CORRECT THE FOLLOWING SENTENCES:

1. We send you in enclosure our current price list. _______________________________________________________________2. We please you to inform us do you have this goods in stock. ________________________________________________________________

VII WRITE A REPLY TO AN ENQUIRY THAT HAS COME TO YOUR COMPANY. QUOTE YOUR TERMS AND ADD ANY INFORMATION THAT MAY HELP THE IMPORTER TO PLACE AN ORDER.

VIII SUPPLY THE MISSING PREPOSITIONS:

1. We would like to place an order __________ you.2. We are interested __________ importing computers from the UK.3. Compliance ___________ the law is expected of all citizens.4. We offer a salary commensurate _____________ your experience.

IX PUT THE FOLLOWING SENTENCES INTO THE PASSIVE FORM:

1. They told me that they usually held meetings on Monday morning.________________________________________________________________

2. We should have consulted her earlier. _________________________________________________________________

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X USE THE CORRECT FORM OF THE VERBS IN BRACKETS:

1. If your documentation (BE) __________ incomplete, the goods are held up.2. If the occasion (ARISE)______________, we would be glad to see you again.

XI REPORT THE FOLLOWING SENTENCES:

1. The report shows that the policies aren’t working. She said ____________________________________________________________2. I’m sorry I haven’t been able to send you the estimate earlier.He said ______________________________________________________________

ENGLESKI JEZIK III

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Dear Mr. Reynard

As you know, we (BUY) ________________ several machines from your company and (BE) __________________ quite satisfied with their performance. Recently, however, the standard of your after-sales services (GET) _______________ much worse. Our two HD 22 Cs (INSTALL) ______________ in 1992 and your regular service together with our own maintenance programme (KEEP) _______________them in perfect working order.Now the situation (CHANGE) ___________________ and your engineer (PROMISE)_______________ to come “in about ten days”. Last week he (ARRIVE)___________at 4 pm on Friday afternoon and our own maintenance engineer (BE) __________unableto leave work until your man (FINISH) ___________________. Let me say that we arenot satisfied with this state of affairs. We look forward to hearing from you and hope thatyou can promise an immediate improvement in your after-sales service.

II SUPPLY DO OR MAKE IN THE BLANKS:

__________ the figures ____________ progress ___________ an enquiry__________ money ____________ one’s best ___________ sure

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III WHAT DO YOU CALL THE FOLLOWING?

1. a subsidiary company of a parent or a holding company ________________________2. obtaining materials or components from suppliers outside the company ____________3. method of payment in which the importer pays for the goods before he receives them ____________________4. making of faking false documents, banknotes or artworks. ____________________5. persons who start a company ______________________6. hiding the original, criminal origin of money by buying property, etc. ______________7. price at which the exporter has only to put the goods at the buyer’s disposal _________8. document in foreign trade proving the ownership of the goods ___________________

IV SUPPLY AGENCY, BRANCH OR SUBSIDIARY IN THE BLANKS

1. All major banks have at least one _____________ in all large cities.2. She finally found a job at an employment _________________3. Each ____________________ company trades under its own name.4. She’ll be working in an overseas ________________ for a while.

V GIVE THREE VERBS THAT MEAN THE SAME AS “TO OPEN A COMPANY” AND “TO GIVE A DISCOUNT”

to _______________________ to ________________________to _______________________ a company to ________________________ a discountto _______________________ to _________________________

VI CORRECT THE FOLLOWING SENTENCES:

1. We send you in enclosure our current price list. _______________________________________________________________2. We please you to inform us do you have this goods in stock. ________________________________________________________________

VII WRITE A REPLY TO AN ENQUIRY THAT HAS COME TO YOUR COMPANY. QUOTE YOUR TERMS AND ADD ANY INFORMATION THAT MAY HELP THE IMPORTER TO PLACE AN ORDER.

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VIII SUPPLY THE MISSING PREPOSITIONS:

1. We would like to place an order __________ you.2. We are interested __________ importing computers from the UK.3. Compliance ___________ the law is expected of all citizens.4. We offer a salary commensurate _____________ your experience.

IX PUT THE FOLLOWING SENTENCES INTO THE PASSIVE FORM:

3. They told me that they usually held meetings on Monday morning.________________________________________________________________

4. We should have consulted her earlier. _________________________________________________________________

X USE THE CORRECT FORM OF THE VERBS IN BRACKETS:

1. If your documentation (BE) __________ incomplete, the goods are held up.2. If the occasion (ARISE)______________, we would be glad to see you again.

XI REPORT THE FOLLOWING SENTENCES:

1. The report shows that the policies aren’t working. She said ____________________________________________________________2. I’m sorry I haven’t been able to send you the estimate earlier.He said ______________________________________________________________

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ENGLESKI JEZIK III

1. Put the verb in brackets into the appropriate form.

McDonald’s always (be) _________ a franchising company and (rely) ______ on its franchises to play a major role in its success. McDonald’s (remain) _______ committed to (franchise) __________as a predominant way of doing business. Approximately 70% of McDonald’s worldwide restaurant business (own) ________ and (operate) __________ by independent businessmen and women, our franchisees. McDonald’s (continue) ________ to be recognized as a premier franchising company around the world. Perhaps the fact that McDonald’s management (listen) ________ so carefully to its franchisees has something to do with McDonald’s being perennially named as Entrepreneur Magazine’s number one franchise. Our franchising system (build) ________ on the premise that the corporation can be successful only if our franchisees (be) ________ successful first. We believe in a partnering relationship with our operators, suppliers and employees and also think that success for McDonald’s corporation (flow) ________ from the success of its business partners.

2. Put DO/MAKE

1. What she ________ for a living?2. The bookkeeper ________ the books two days ago.3. It used to be easier ________ money.4. I recently ________ redundant.5. Although I _________ my best, I failed the exam.

3. Definitions

1. Department responsible for finding and buying everything needed by a company ___________________________

2. The safest share investment in leading companies ______________________3. A benefit of buying company shares at a reduced price __________________4. A friendly partner who prevents a complete takeover by a hostile bidder

____________5. If a company owns more than half the shares in another company, it has a

____________ company.6. The part of country’s economy as opposed to government authorities __________7. The place where visitors and clients report on arrival at the company __________8. Useless possession that costs a lot of money __________________

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4. Give synonyms for the following

1. flourish ________

2. amalgamation _______

3. turbulence ________

4. sluggish ________

5. tough and ruthless ________

6. to conclude an agreement ________

7. rebound ________

8. offices ________

5. As the importer, write a letter of complaint to the exporter saying that some of the received articles have been broken in traffic. Ask for a discount or request a replacement.

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6. Supply the missing prepositions

1. he was annoyed ______ her secretary _______ forgetting to send the letter _______ time.

2. We are proud _______ the very high level of service we offer.

7. Correct the following sentences.

1. If you will not send us the goods within two weeks, we are forced to cancel the order.

2. Thank you on the informations that you sent us.3. This goods is ready for shipment.4. Our discount depend of the number of items you order.5. Please find enclosure our late price list.6. We hope to receiving your reply soon and making further business with you.

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ENGLESKI JEZIK III

1. Put the verb in brackets into the appropriate form.

McDonald’s always (be) _________ a franchising company and (rely) ______ on its franchises to play a major role in its success. McDonald’s (remain) _______ committed to (franchise) __________as a predominant way of doing business. Approximately 70% of McDonald’s worldwide restaurant business (own) ________ and (operate) __________ by independent businessmen and women, our franchisees. McDonald’s (continue) ________ to be recognized as a premier franchising company around the world. Perhaps the fact that McDonald’s management (listen) ________ so carefully to its franchisees has something to do with McDonald’s being perennially named as Entrepreneur Magazine’s number one franchise. Our franchising system (build) ________ on the premise that the corporation can be successful only if our franchisees (be) ________ successful first. We believe in a partnering relationship with our operators, suppliers and employees and also think that success for McDonald’s corporation (flow) ________ from the success of its business partners.

2. Put DO/MAKE

6. What she ________ for a living?7. The bookkeeper ________ the books two days ago.8. It used to be easier ________ money.9. I recently ________ redundant.10. Although I _________ my best, I failed the exam.

3. Definitions

9. Department responsible for finding and buying everything needed by a company ___________________________

10. The safest share investment in leading companies ______________________11. A benefit of buying company shares at a reduced price __________________12. A friendly partner who prevents a complete takeover by a hostile bidder

____________13. If a company owns more than half the shares in another company, it has a

____________ company.14. The part of country’s economy as opposed to government authorities __________15. The place where visitors and clients report on arrival at the company __________16. Useless possession that costs a lot of money __________________

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4. Give synonyms for the following

9. flourish ________

10. amalgamation _______

11. turbulence ________

12. sluggish ________

13. tough and ruthless ________

14. to conclude an agreement ________

15. rebound ________

16. offices ________

5. As the importer, write a letter of complaint to the exporter saying that some of the received articles have been broken in traffic. Ask for a discount or request a replacement.

6. Supply the missing prepositions

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3. She was annoyed ______ her secretary _______ forgetting to send the letter _______ time.

4. We are proud _______ the very high level of service we offer.

7. Correct the following sentences.

7. If you will not send us the goods within two weeks, we are forced to cancel the order.8. Thank you on the informations that you sent us.9. This goods is ready for shipment.10. Our discount depend of the number of items you order.11. Please find enclosure our late price list.12. We hoe to receiving your reply soon and making further business with you.

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ENGLESKI JEZIK III IME I PREZIME: ....................................

BROJ DOSIJEA: .....................................

BROJ NA SPISKU...................................

SMER:.......................................................

I PUT THE VERBS INTO THEIR CORRECT FORMS:

Last Monday morning at 9.30, after I (DEAL WITH) _______________ the mail, I (GO)

_______________ to a finance meeting. However, our accountant (NOT PREPARE) _______________

the relevant figures so that (BE) _______________ a waste of time. Then I (SEE) _______________

Polly about a personnel problem. I (SPEND) _______________ an hour with her. After that I (SEE)

_______________ three customers one of whom (SAY) _______________ he (NOT RECEIVE)

_______________ an order and I (HAVE TO) _______________ investigate that.

II SUPPLY do OR make IN THE BLANKS:

__________ a complaint __________ business ___________ an offer

_________ an effort _________ a phone call __________something for a living

III WHAT DO YOU CALL THE FOLLOWING?

1. department responsible for finding and buying everything needed by a company ____________

2. a company's principal or main office or centre of control ____________

3. additional pay given to employees as incentive or reward ____________

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4. advancement in rank or position ____________

5. period of absence from work for a woman when having a baby ____________

6. the perception that people have of a company ____________

7. price in foreign trade which includes transport to the docks but not loading on board a ship __________

8. document in foreign trade showing the ownership of the goods ____________

IV SUPPLY THE MISSING COLOURS IN THE BLANKS TO MAKE APPROPRIATE BUSINESS EXPRESSIONS

___________ - chip company ___________ knight ___________ leg ________ -collar worker

to be in the __________ __________ tape __________ hello ________ handshake

V CORRECT THE FOLLOWING SENTENCES:

1. Under no circumstances I would sign such a contract!

________________________________________________________

2. We please you to send us your late price list.

________________________________________________________

VI. AS THE EXPORTER, WRITE A TACTFUL LETTER TO YOUR CUSTOMER WHO HAS COMPLAINED THAT HE HAS RECEIVED DAMAGED GOODS.

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VII SUPPLY THE MISSING PREPOSITIONS

1. No one has yet responded _____ our complaints.

2. She has earned a good reputation _____ her honesty and efficiency.

3. Compliance _____ the law is expected of all citizens.

4. We offer a salary commensurate _____ your experience.

VIII PUT THE FOLLOWING SENTENCES INTO THE PASSIVE FORM

1. Do you think we can implement the plan fairly soon?

________________________________________________________

2. He said we would obtain more information.______________________________________________

IX USE THE CORRECT FORM OF THE VERBS IN BRACKETS

1. If he (OFFER) _________________ a unit price of $3.5, we'll accept it.

2. If we had anticipated the crash, we (NOT LOSE) __________________ so much.

X REPORT THE FOLLOWING SENTENCES

1. Do you offer any introductory discounts?

She enquired _____________________________________________

2. Why won't you give a discount?

She wanted to know _______________________________________

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KOLOKVIJUM 1 IME I PREZIME: __________________

ENGLESKI JEZIK III BROJ INDEKSA: __________________

SMER: ___________________________

I Put the verbs in brackets in the appropriate form:

Levi Strauss & Co. (FOUND) _____________ in 1853. For its first 100 years, LS&CO. (BE)

_____________ a private company. Relatives of its founder (OWN) _____________ almost all

of its stock and company employees (HOLD) _____________ virtually all of the remaining

shares. In 1971, (FINANCE) _____________ further growth and diversification, the company

(TRADE) _____________ shares publicly, although descendants of the founder (RETAIN)

_____________ a controlling interest of the outstanding shares.

In August 1985 the publicly held shares (REPURCHASE) _____________ in one of the largest

leveraged buyout transactions in U.S. history for a total of $1.6 billion. In 1996, the company

(STRENGTHEN) _____________ its status as a privately owned company by (PURCHASE)

_____________ employee-held shares as well.

II Correct and rewrite the following sentences:

1. Our department comprises of three sectors. ____________________________________

2. The Sales Department is divided in two units. __________________________________

3. The company consists four departments. ______________________________________

4. The Accounting Department is made up with three units. _________________________

5. The Personnel Department contains of four sectors. _____________________________

6. Our department is in charge with advertising. __________________________________

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III Complete the sentences with the appropriate form of the verbs MAKE or DO.

1. When I got this job, the company _______________ very well. They _______________ a big

investment in Latin America but they _______________ their market research properly, so they

just couldn't _______________ enough money.

2. The builders _______________ so much noise that it was difficult _______________ any

work.

IV Find the appropriate combination with CAREER:

1. a short period of time when you do not work in your usual job or profession, for example because you want to look after your children _____________________

2. someone whose career is more important that anything else so that they will do whatever is necessary to be successful _____________________

3. someone whose job is to give people advice about what jobs and professional training might be suitable for them _____________________

4. the way your career is built _____________________5. the opportunities that you have to move upwards in your job or profession ______________6. if you work very hard, you can work your way up this ______________

V What are these wrongdoings called?1. something, especially money, given or offered to influence the behaviour of a person in

power or trust, usually unfairly or illegally ______________

2. to make a copy of something in order to deceive ______________

3. to obtain money or advantage by threatening to make known unpleasant facts about a person

or a group ______________

4. not taking enough care, in a professional way ______________

VI Match the adjectives and the nouns from the box with the right prepositions and fill in the blanks with the appropriate combinations.

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compliance forrelevant foradherence todemand tosafe withoffer forreputation withcommensurate for

1. He has earned a good ___________________ his honesty and efficiency.

2. In some parts of India, strict _____________________ the traditional caste system is still

required.

3. ___________________ the law is expected of all citizens.

4. The disposal of nuclear waste should be ___________________ people.

5. We offer a salary ___________________ your experience.

6. We're prepared to make you a generous ___________________ the house.

7. These issues are directly ___________________ the needs of slow learners.

8. There's not much ___________________ oil heaters any more.

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

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Dear Mr Miller,This is the third time in a month that an incomplete shipment (DELIVER) ___________ to us from you. In this case ten dresses (MISS) ____________ . I (EXPECT) ____________ them (REPLACE) _____________ immediately. I (TRADE) ____________ with you for thirty years and expect (TREAT) ___________ like an old customer. If this the type of service you (OFFER) _____________ , I have no wish to continue (DO) ____________ business with you. If I (RECEIVE) ____________ another incomplete shipment, I (FORCE) ____________ to end our association.

II WHAT ARE THESE CALLED?

1. what corporate employees climb during their career ____________2. document which is issued when the goods are transported by sea ____________3. department responsible for recruitment and welfare of staff or employees ___________4. list of goods or services that states how much you must pay for them ____________5. a group of people chosen to establish policy for and direct or control accompany _____

III CORRECT THE FOLLOWING SENTENCES:

1. Our discount depend of the number of items you order.

2. We hope to receiving your reply soon and making further business with you.

IV WRITE A LETTER OF COMPLAINT SAYING THAT SOME ARTICLES ARE MISSING FROMA DELIVERY.

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

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Procter & Gamble (COMMIT) ______________ to (IMPROVE) ______________ the

environmental quality of its products, packaging and operations around the world. For decades

we (PURSUE) ______________ policies that (HELP) ______________ protect, preserve and

enhance the quality of the environment in which we all (LIVE) ______________. The basis for

our environmental systems and programs (LIE) ______________ in the continuous improvement

cycle. Environmental quality management (BE) ______________ a never-ending journey. All

our divisions (ACHIEVE) ______________ substantial improvements in their performance this

year, but much (LIE) ______________ ahead (DO) ______________.

PUT DO OR MAKE INTO THE CORRECT FORM:

1. We _________________ our best ______________ progress this year.2. Be careful! You ______________ a big mistake!3. It used to be easier ____________ money.4. A lot of people __________________ redundant lately.5. The Chairman ___________ a long speech at the meeting yesterday.

WHAT DO YOU CALL THE FOLLOWING?

1. an institution that makes an unwanted takeover bid _____________

2. excessive paperwork ______________

3. an official report by the government on a particular issues ______________

4. the way a particular company works, and the things it believes are important ______________

5. a company which is controlled by a parent company ______________

6. a person who provides a reference about a loan applicant ______________

7. a special type of printing on a banknote which makes it difficult to forge ______________

8. the good name and the reputation of a company ________________

GIVE SYNOMYMS FOR THE FOLLOWING:

1. flourish ____________ 5. tough and ruthless ____________

2. amalgamation _____________ 6. to conclude an agreement _________

3. turbulence ______________ 7. rebound _____________

4. sluggish _________________ 8. offices ______________

AS THE IMPORTER, WRITE A LETTER OF COMPLAINT TO THE EXPORTER SAYING

THAT SOME OF THE RECEIVED ARTICLES HAVE BEEN BROKEN IN TRANSIT. ASK

FOR A DISCOUNT OR REQUEST A REPLACEMENT.

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__________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

SUPPLY THE MISSING PREPOSITIONS

1. There was a rise ____ sales _____ 5% last month.

2. Some resale shops are maintained ______ means _____ donations.

VII CORRECT THE FOLLOWING SENTENCES:

1. If you will not send us the good within two weeks, we are forced to cancel the order. __________________________________________________________________

2. Thank you on the informations that you sent us.____________________________________________________________________

3. This goods is ready for shipment.____________________________________________________________________

4. Our discount depend of the number of items you order.____________________________________________________________________

5. We have seen your goods demonstrated at the Belgrade fair last month.____________________________________________________________________

6. We hope to receiving your reply soon and making further business with you.____________________________________________________________________

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM

There (BE) ______________ a great deal of research into the art of negotiating, and, in particular, into what (MAKE) _______________ a “good” negotiator. One point most researchers (SEEM) _______________ (AGREE) ______________ on (BE) _____________

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That good negotiators (TRY) ______________ to create a harmonious atmosphere at the start of a negotiation. Successful negotiators (NOT WANT) _______________ a negotiation to break down. If problems (ARISE) _______________ they (SUGGEST) ______________ ways of (RESOLVE) _______________ them.

II WHAT ARE THESE CALLED?

1. a subsidiary company of a parent or a holding company _______________2. produce or sell a wider range of products _______________3. a business activity in which there may be some risk _______________4. qualities of a company that distinguish it from others, expressed in its name, design, executive uniform _______________5. group of people chosen to establish policy for and direct or control a company __________

III CORRECT THE FOLLOWING SENTENCES AND REWRITE THEM

a) Please find enclosure our late price list.

b) We are thanking you on the samples which you sent us.

IV WRITE A REPLY TO A COMPLAINT IN WHICH YOUR CUSTOMER COMPLAINED THAT THE GOODS ORDERED HAVE NOT ARRIVED YET.

V FILL IN THE BLANKS1. If we (GIVE) _______________ more information about their financial situation, we could have helped them on time.2. If you (BE) ______________ in my place, would you have accepted the offer?

VI PUT THE FOLLOWING SENTENCES INTO PASSIVE:1. Have you sent the letter yet?

2. Are they redesigning their product at the moment?

VII PUT INTO INDIRECT SPEECH:1. “How long have you been producing plastics?” He asked me ______________________________________________________________2. “When will you send us the goods?” They asked us _____________________________________________________________

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I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

Since the 1980s, when China (introduce) _____________ a market economy and (open) ____________ its doors to the West, foreign companies (compete) _____________ to get a share of this huge potential market of 1.2 billion people. In the early 80s, China (import) ____________ a wide range of goods and (set up) _____________ joint venture projects (build up) _____________ western-style hotels for the ever-increasing number of foreign visitors. Since the beginning of the 1990s, China (follow) ______________ a policy of reducing imports and modernizing industry. Every year China (need) _____________ to construct hundreds of kilometers of roads and railways, build new power stations and connect another ten million people to the telephone system. Projects such as these (offer) ____________ huge investment opportunities for foreign companies interested in (set up) ____________ joint ventures with Chinese.

II MAKE OR DO

1. When I got this job, the company _______________ very well.2. They ____________ a big investment in Latin America but they ____________ their market research properly, so they just couldn’t ____________ enough money.3. The builders _____________ so much noise that it was difficult _____________ any work.

III WHAT DO YOU CALL THE FOLLOWING?

1. the buying or selling of securities by people who have more knowledge than others of the company involved because they are connected with it in some way _____________2. to reduce the workforce by not repacking those who leave the company ____________3. an advantageous interest rate which is offered to large corporate clients ____________4. when a central bank takes action in the market to protect its domestic currency ______5. the crime of obtaining money or power by threatening someone _____________6. processing money from illegal activities such as drug, through another legitimate business ___________7. a client with a good payment record and credit rating is _____________8. a detailed investigation and report on the potential profitability of a project _________

IV EXPRESSIONS WITH LABOUR

1. the willingness of people in the workforce to change jobs, or move to another part of the country to find work ___________2. workers who do not cost much to employ ___________

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3. disagreements between labour and management ___________4. these can be good, or they can be bad and lead to a lot of disagreements with management ___________5. people who work with their hands ___________6. organizations designed to protect the interests of workers in the United States. These organizations are known in Britain by another name. this name is ___________

V CORRECT THE FOLLOWING SENTENCES:

1. If you need any more informations we please you to contact us.

2. If we will not receive the goods by 1 December, we are obliged to cancel the order.

3. We are very interesting for your products.

4. We have read your advertisement in the Economist last month.

5. We have pleasure to enclose our late price list.

6. We must to receive this order until 8 July for the latest.

VI SUPPLY THE MISSING PREPOSITIONS:

1. For further information, please get _____ touch _____ our sales Manager.2. We are dependent _____ our suppliers.3. Personal considerations must be kept separate _____ company policy.4. The company is _____ the course _____ record profits this year.

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

The first branch of The Body Shop (open) ___________ in 1976 in Brighton, England. So far, we (grow) ____________ into a worldwide organization with more than 1000 stores. Since the very beginning, we (be) _____________ committed to activities that (benefit) ______________

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communities on both local and global scale. Employees of The Body Shop (encourage) _____________ to take a half day’s paid leave each month (participate) _____________ in activities that benefit their local community. In 1991, we (win) _____________ the UK Award for Employee Volunteering. To date, we (run) _____________ 21 campaigns. We (start) _____________ a Romanian Relief Drive in 1990 to help abandoned children. So far, our project team (renovate) _____________ three orphanages and (begin) ______________ care programs to improve the quality of the children’s lives.

II MAKE OR DO

1. It ________ me really mad when people can’t ________ their jobs properly.2. I think I _____________ without dessert, I am trying to lose weight.3. The insider dealing scandal ____________ a lot of damage to his reputation.4. We ____________ some test last week and I think we ____________ progress.

III WHAT DO YOU CALL THE FOLLOWING?

1. manager responsible for recruitment, training and welfare of staff ____________2. advance warning of intention to resign ____________3. all persons who are employed and receive salaries in an institution ___________4. legal authorization to defer payment of a debt for a specific period ___________5. a client’s total investments and financial instruments held in a bank ___________6. a person who works for a central bank and monitors bank activities ___________

IV RE-WRITE EACH - INVERSION

1. You shouldn’t sign this contract under any circumstances!

2. She seldom goes out these days.

3. We rarely received such large orders last year.

4. She hardly ever has time for entertainment.

V CORRECT THE FOLLOWING SENTENCES:

1. Are these informations available upon request?

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2. We please you to send us your latest catalogue.

3. We are thanking you on the samples which you sent us.

4. We look forward to receive our order and make further business with you in the future.

5. We suggest that payment should be done by Documentary Credit.

6. Our discount depends of the number of items you order.

I PUT THE VERBS IN BRACKETS INTO THE CORRECT TENSE:

Globo Paint (BE) _____________ established more than 100 years ago. Today it (EMPLOY) _____________ more than 5000 people in more than 30 countries. In fact, the company still (EXPAND) ______________ . The original company, called Hammer Paints, (BE) ________ started by two brothers who (WORK) ____________ as engineers. They (DO) ___________ some market research before they (SET UP) ____________ Hammer Paints. Their results (SHOW) ____________ that there (BE) ___________ a clear need for more effective industrial paints. So, initially they (CONCENTARTE) ______________ on just one product. Today, they (MANUFACTURE) ____________ a range of more than 250 paints and other oil-based products. During the company’s hundred-year history, the company (SEE) _____________ many changes in production techniques.

II ARE THE FOLLOWING SENTENCES RIGHT OR WRONG? IF THEY ARE WRONG, CORRECT THEM.

1. What exactly do you do in your job?

2. I am working for Manpower in the Personnel Department.

3. Do you work on any special project at the moment?

4. What were you doing before you joined Manpower?

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5.I was working for an international headhunting agency, when Manpower was recruiting me.

6. How long have you worked for Manpower?

7. When have you joined Manpower?

8. I work here since three years.

I PUT THE VERBS IN BRACKETS INTO THEIR CORRECT FORM:

The trend of doing e-commerce (SET) ______________ in 1998; the next year venture investing in Europe (BE) ___________ around $13 billion, higher than the amount invested in a year earlier. Prospects of doing business in this way (BE) __________ promising and it (BE) _______________so easy to establish one’s own on-line presence. “Dot.com” newly born businesses (LAUNCH) ____________ on the back of funds from venture capitalists. For a time, everybody with half an idea about business (CAN/RAISE) ______________ money. But, this favourable beginning adversely (AFFECT) ________by a sudden plunge in share prices on America’s stock market. Since then most of start-ups (FIND) ______________ it far harder to raise fresh money. The direct consequence (BE) ____________ that young Internet firms (START) ____________ running out of cash.

II WHAT ARE THESE CALLED?

1. a company which only administers other companies in a group ____________2. a company’s principal or main office or centre of control ____________3. a symbol, usually showing the company’s name ____________4. if a company owns more than half the shares in other company, it has a __________________ in that company5. the part of a country’s economy, as opposed to government authorities ____________

III CORRECT THE FOLLOWING SENTENCES AND REWRITE THEM:

1. We please you to send us your latest catalogue.

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2. We suggest that payment is to be done by Documentary Credit.

IV AS THE IMPORTER, WRITE A TACTFUL LETTER TO YOUR CUSTOMER WHO HAS COMPLAINED THAT THE GOODS HE HAS RECEIVED ARE DEFECTIVE.