Essays, newspapers, books, stories, letters, signs, etc…

TV, radio, emails, chat rooms, media…

Lectures, speeches, toasts, etc…

Plays, musicals, sports events, comedians, bands, concerts…

Communication between TWO people

Communication with yourself…praying, thinking, planning

Group of 3 - 16 in size

Can fall in any of the above categories…urge, convince, persuade

PERCEPTIONThe process by which The process by which

you filter and interpret you filter and interpret what your senses tell what your senses tell

you so you can create a you so you can create a meaningful picture of meaningful picture of

the worldthe world

PERCEPTION

Physical Differences

PERCEPTION

Different Backgrounds

PERCEPTION

Different Experiences

PERCEPTION

Different FEELINGS

PERCEPTION

Different Circumstances

PERCEPTION

Different Use of Information

PERCEPTION

Different Expectations

Technical Technical LanguageLanguage

Regional Regional LanguageLanguage

Slang Slang LanguageLanguage

Cultural Cultural LanguageLanguage

Exclusion/ Exclusion/ InclusionInclusion

Put Downs/ Put Downs/ Build UpsBuild Ups

Reveal Self/ Reveal Self/ Conceal Conceal

SelfSelf