WORK – TRENDS, DILEMMAS & CHOICES

FACTS & FIGURES ON FUTURE OF WORK, ORGANIZATION AND LEADERSHIP

Trends and Transitions for 2028 Organizations

Trends and Transitions for 2028 Work

Trends and Transitions for 2028 Leaders

In 2028, intelligent technology and people-tech interactions will be ubiquitous in peoples’ tasks, jobs and lives. Expectations about the nature of employment will rapidly change and raise controversies about the level of life-work integration, a work-income (dis-)connect, work as a positive personal stretch or life necessity.

Estimated annual worldwide supply of industrial robots 2016-2020

EU citizens rate the positive impact of digital technologies on

2016 2018 2020

294

378

521

+15%

on

aver

age

per y

ear

economy

75%

society

64%

life

67%

Gen

erat

ion

“Alp

ha”

(peo

ple

born

bet

wee

n 20

10-2

025)

different homes

15different careers5

17jobs2bn

people whe

n th

ey a

re a

ll bo

rn in

202

5

In 2028, transition capabilities – also in terms of corporate culture – are the name of the game: organizations need to become agile people-tech eco-systems with breathing boundaries and structures. Lifelong learning, failing, un-learning, and experiential work are integral elements of an organization’s progress and attractiveness.

In 2028, organizations face a balancing act between demands for control, transparency, collaboration, trust, agility and needs for data protection and security. People and organizations are temporary life companions.

In 2028, leaders need to be prepared to guide people-machine ecosystems with multifaceted leadership capacities and deep personal qualities. Transparency and immediacy will be crucial.

Mobile workers rate their:

higher than workers who consider their employers‘ use of mobile bad

75% top managers agree

54%

lower managers agreewhi

le o

nly

Prevalence of an open

failure culture

Chatbots

productivitycreativity

satisfaction

20%

already deployed in workplace, with an anticipated 57%

46%

adopt chatbots and 60% plan to adopt machine learning

72%

will roll out business analytics with Al

within organizations and companies by 2021

+16%

+18%

+23%

Today‘s learners will have 8-10 jobs by the time they are 38

89% expect that leaders will have less influence in the future

4 out of 10 German companies (39%) allow their employees to work from home

Expe

rts

on

digi

taliz

atio

n

PROJECTED SALES OF COLLABORATIVE ROBOTS

2018 60.900 units 2025 735.000 units

August 2018, Sources: 1IFR World Robotics 2017, 2Eurobarometer 2017, 3Mark McCrindle, 4The Daily Telegraph 2014, 5Hernstein Management Report 2017, 6SpiceWorks, 7Europe Intelligence Unit 2016, 8Bitkom 2018, 9IFTF and DELL Technologies 2017, 10Schwarzmüller T, Brosi P, Welpe IM, 2016, 11Statista 2018, 12Forbes 2017, 13Henley Business School/Detecon International/Deutsche Telekom 2018

Sources: 1, 2, 3, 4, 13

Sources: 5, 6, 13

Sources: 7, 8, 9, 13

Sources: 9, 10, 11, 12, 13

85% of the Jobs that generation “Z”

(born between 1995 and 2009)

will be doing in 2030

have not been invented yet.

“ Is work a place of belonging or pure

transactions?

“ How will the socialization of employees work without f2f?

“ Do organizations accept that peoples’ lives intrude on work – as they expect work to intrude on private life?

BREAKTHROUGH OF REMOTE

“ Can technology actively lead and/or follow?

Crucial Trends in Shifting Societies & Technology

ANALOG AS TWIN OF DIGITAL