Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

SYLLABUS

Academic year 2015-2016

1. Information regarding the programme

1.1 Higher education institution Universitatea Babeş-Bolyai

1.2 Faculty Business

1.3 Department Hospitality Services

1.4 Field of study Business Administration

1.5 Study cycle Bachelor

1.6 Study programme / Qualification Business Administration

2. Information regarding the discipline

2.1 Name of the discipline Business Information Systems

2.2 Course coordinator Lector PhD Mihaela Tutunea

2.3 Seminar coordinator Lector PhD Mihaela Tutunea

2.4. Year of study 3 2.5 Semester II 2.6. Type of evaluation C 2.7 Type of

discipline Optional

3. Total estimated time (hours/semester of didactic activities)

3.1 Hours per week 3 Of which: 3.2 lecture 2 3.3 seminar/laboratory 1

3.4 Total hours in the curriculum 36 Of which: 3.5 lecture 24 3.6 seminar/laboratory 12

Time allotment: hours

Learning using manual, course support, bibliography, course notes 14

Additional documentation (in libraries, on electronic platforms, field documentation) 14

Preparation for seminars/labs, homework, papers, portfolios and essays 14

Tutorship 2

Evaluations 2

Other activities: ..................Exam preparation 14

3.7 Total individual study hours 0

3.8 Total hours per semester 96

3.9 Number of ECTS credits 4

4. Prerequisites (if necessary)

4.1. curriculum 1. Information technology; Databases

4.2. competencies 2.

5. Conditions (if necessary)

5.1. for the

course

the courses and labs are carried out in rooms with computers network, Internet

connection, video projector

studied software packages installed on faculty Intranet

5.2. for the

seminar /lab

activities

the courses and labs are carried out in rooms with computers network and Internet

connection, video projector

studied software packages installed on faculty Intranet

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

6. Specific competencies acquired

Pro

fess

ion

al

com

pet

enci

es gathering, processing, and analysing data regarding the interaction between a company/ an

organisation and the external environment

providing assistance for running a company/ an organisation as a whole

using databases specific to business management

Tra

nsv

ers

al

com

pet

enci

es identifying the roles and responsibilities in a multispecialty team and implementing various

relational techniques and efficient teamwork

7. Objectives of the discipline (outcome of the acquired competencies)

8. Content

8.1 Course Teaching methods Remarks

Information systems – general concepts

Presentation,

interactive exposure,

practical examples

from business

environment

Information systems - definition; Information systems vs. informational systems; relationship information systems - organization; place and role of information systems in economic activity; business information systems classification;

Information systems - design and

implementation

Presentation,

interactive exposure,

Information systems –

life cycle;

7.1 General objective of the

discipline

Acquiring knowledge about business information systems in business

administration - use and design

7.2 Specific objective of the

discipline

Acquiring knowledge about

fundamental concepts related to BIS

BIS - general concepts, classification, life cycle,

the role, place and importance of the implementation and use of information systems in business;

the models used in business information systems;

hardware and software infrastructure for BIS;

specific types of BIS by activities/industries

Training skills for design and implementation of specific BIS

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

practical examples

from business

environment

design and implementation; methodologies and models used in the design of information systems

Hardware and software infrastructure for business information systems (BIS)

Presentation,

interactive exposure,

practical examples

from business

environment

Hardware and software solutions for BIS; Groupware for BIS

Integrated Information Systems (IIS)

Presentation,

interactive exposure,

practical examples

from business

environment

IIS - definition and implementation ; Specific software solutions, modular integration, security;

Functional and transaction processing

information systems

Presentation,

interactive exposure,

practical examples

from business

environment

TPS, FIS – general

concepts;

software solutions for

financial-accounting

activities;

Information systems for management of

marketing and sales

Presentation,

interactive exposure,

practical examples

from business

environment

Marketing information systems ; sales force management solutions SFM;

Information systems for human resource

management (HRM)

Presentation,

interactive exposure,

practical examples

from business

environment

the role of human resource management in any company; HRMS modules - recruitment, remuneration, training, security working environment, human resource support, performance;

Enterprise information systems (EIS)

Presentation,

interactive exposure,

practical examples

from business

environment

EIS (enterprise information

systems);

SCMS ( Supply Chain

Management systems);

CRM and Customer Care

systems;

ERP (enterprise resource

planning);

KMS (knowledge

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

management systems);

Inter-organizational, large-scale and global information systems

Presentation,

interactive exposure,

practical examples

from business

environment

IOS and GIS

Business intelligence and decision support

systems

Presentation,

interactive exposure,

practical examples

from business

environment

business intelligence; Decision Support Systems; decision support systems design using advanced Excel tools;

Tourism Information Systems

Presentation,

interactive exposure,

practical examples

from business

environment

IS for tourism:

front office management,

booking systems, web-

based information

systems, virtual

corporate identities;

hotels, restaurants

management, etc.;

Intelligent technologies

artificial intelligence,

expert systems, neural

networks, intelligent

agents;

application in economy;

Bibliography

1. Bob, C.A., sa, Sisteme informatice în comert , Ed. ASE, Bucureşti, 2005,;

2. Botezatu C., Mihălcescu C., Iacob I,. Sisteme informatice cu baze de date în turism, Ed.

Universitară, Bucureşti, 2005

3. Buhalis Dimitrios, eTourism, information technology for strategic tourism managment, Prentice

Hall, 2003

4. Curtis Graham, Cobham David, Business information systems, Analysis, design, and practice, 6th

edition, Prentice Hal, 2008

5. Fotache, M, Sisteme ERP, Editura Albastră, Iaşi, 2005

6. Nyheim Peter, McFadden Francis, Connoly Danile, Technology Strategies for Hospitality

industry, pearson Prentice Hall, 2004

7. Onete, B., Bob, C. A., Sisteme informatice , Ed. ASE, Bucureşti, 2001

8. Onete, B., Sisteme informatice : elemente fundamentale , Ed. ASE, Bucureşti, 2003

9. Rusu L., Rusu A., Mureşan L., Arba R, Breştfelean P. Stanculea L., Sisteme integrate si sisteme

ERP, Editura Risoprint, Cluj-Napoca, 2004

10. Serban, G., Pop, Horia F.:Tehnici de Inteligenta Artificiala. Abordari bazate pe Agenti Inteligenti,

Ed. Mediamira, Cluj-Napoca, 2004.

11. Serban, G.: Sisteme Multiagent in Inteligenta Artificiala Distribuita. Arhitecturi si aplicatii, Ed.

RisoPrint, Cluj-Napoca, 2006.

12. Tesone D.V, Hospitality Information systems and E-commerce, Ed. John Willey&sons, 2006

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

13. Turban Efraim, Aronson Jay, Liang Ting-Peng, Sharda ramesh, Decision Support and Busines

Inteligence Systems, 8th edition, Perason International Edition, 2007

14. Turban Efraim, Volonini Linda, Information Technology for management- transforming

organization in the digital economy, 7th edition, Ed. John Willey&sons, 2010

15. Tutunea, Mihaela, Instrumente IT pentru administrarea afacerilor, Presa Univ. Clujeana, Cluj-

Napoca, 2012

16. Any other documentation, printed or digital tutorials, help websites, etc., relevant to studied

material;

8.2 Seminar / laboratory Teaching methods Remarks

Information systems – general concepts Practical exercises,

discussion

problematization

Information systems- role and place in economic activity

Information systems - design and

implementation Practical exercises,

discussion

problematization

IS life cycle stages;

examples; questions and

discussions.

Hardware and software infrastructure for

business information systems (BIS)

Practical exercises,

discussion

problematization

Identification, design and configuration infrastructure for BIS; Practical applications: Windows communication utility, local network and over the Internet, web-office, EDMS modules examples, questions and discussions;

Integrated Information Systems (IIS)

Practical exercises,

discussion

problematization

Practical applications -

comparative view

financial-accounting

management software

solutions: opensource vs.

commercial - Ciel,

WinMentor,

Neomanager, Saga, etc;

Excel, databases

simulations;

Functional and transaction processing

information systems

Practical exercises,

discussion

problematization

Practical applications - comparative view FIS, TPS opensource/commercial

solutions; Excel,

databases simulations;

Information systems for management of

marketing and sales

Practical exercises,

discussion

problematization

Practical applications - comparative view MIS opensource/commercial

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

solutions; Excel,

databases simulations;

Information systems for human resource

management (HRM)

Practical exercises,

discussion

problematization

Practical applications - comparative view HRM opensource/commercial

solutions; Excel,

databases simulations;

Enterprise information systems (EIS) Practical exercises,

discussion

problematization

Practical applications - comparative view ERP opensource/commercial

solutions; Excel,

databases simulations;

Inter-organizational, large-scale and global

information systems

Practical exercises,

discussion

problematization

Practical applications - comparative view IOS, GIS opensource/commercial solutions; specific areas;

Excel, databases

simulations;

Business intelligence and decision support

systems

Practical exercises,

discussion

problematization

Practical applications - comparative view BIS, DSS opensource/commercial solutions; mobile, cloud

solutions; Excel,

databases simulations;

Tourism Information Systems

Practical exercises,

discussion

problematization

Practical applications - comparative view TIS opensource/commercial solutions; mobile, cloud

solutions; Excel,

databases simulations;

Online test;

Intelligent technologies

Practical exercises,

discussion

problematization

artificial intelligence and expert systems examples, use; intelligent agents - examples, mode of action, use; examples for expert systems design tools

1. Bob, C.A., sa, Sisteme informatice în comert ,

Ed. ASE, Bucureşti, 2005,;

2. Botezatu C., Mihălcescu C., Iacob I,. Sisteme

informatice cu baze de date în turism, Ed.

Universitară, Bucureşti, 2005

3. Buhalis Dimitrios, eTourism, information

technology for strategic tourism managment,

Prentice Hall, 2003

4. Curtis Graham, Cobham David, Business

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

information systems, Analysis, design, and

practice, 6th edition, Prentice Hal, 2008

5. Fotache, M, Sisteme ERP, Editura Albastră, Iaşi,

2005

6. Nyheim Peter, McFadden Francis, Connoly

Danile, Technology Strategies for Hospitality

industry, pearson Prentice Hall, 2004

7. Onete, B., Bob, C. A., Sisteme informatice , Ed.

ASE, Bucureşti, 2001

8. Onete, B., Sisteme informatice : elemente

fundamentale , Ed. ASE, Bucureşti, 2003

9. Rusu L., Rusu A., Mureşan L., Arba R,

Breştfelean P. Stanculea L., Sisteme integrate si

sisteme ERP, Editura Risoprint, Cluj-Napoca,

2004

10. Serban, G., Pop, Horia F.:Tehnici de Inteligenta

Artificiala. Abordari bazate pe Agenti

Inteligenti, Ed. Mediamira, Cluj-Napoca, 2004.

11. Serban, G.: Sisteme Multiagent in Inteligenta

Artificiala Distribuita. Arhitecturi si aplicatii,

Ed. RisoPrint, Cluj-Napoca, 2006.

12. Tesone D.V, Hospitality Information systems

and E-commerce, Ed. John Willey&sons, 2006

13. Turban Efraim, Aronson Jay, Liang Ting-Peng,

Sharda ramesh, Decision Support and Busines

Inteligence Systems, 8th edition, Perason

International Edition, 2007

14. Turban Efraim, Volonini Linda, Information

Technology for management- transforming

organization in the digital economy, 7th edition,

Ed. John Willey&sons, 2010

15. Tutunea, Mihaela, Instrumente It pentru

administrarea afacerilor, Presa Univ. Clujeana,

Cluj-Napoca, 2012

Any other documentation, printed or digital

tutorials, websites, etc., relevant to studied topics;

9. Corroborating the content of the discipline with the expectations of the epistemic community,

professional associations and representative employers within the field of the program

ITC knowledge and skills are absolutely necessary and are required specifically in any company

All business information systems presented in the course are used in all national and international

companies

All practical applications are directly related to business activity in various fields

10. Evaluation

Type of activity 10.1 Evaluation criteria 10.2 Evaluation methods 10.3 Share in the

grade (%)

10.4 Course Understanding the

concepts presented Written/oral 5%

Facultatea de Business Str. Horea nr. 7

Cluj-Napoca, RO-400174 Tel.: 0264-59.91.70 Fax: 0264-59.01.10 tbs@tbs.ubbcluj.ro

www.tbs.ubbcluj.ro

Logical consistency;

Specialized language;

Capacity and application

concepts learned in

business environment

10.5 Seminar/lab

activities

Ability to apply concepts

learned;

individual study

Interest and interactive

participation

Individual homework 5%

90% attendance Labs saved on server 10 %

Final tests Test I – online test Week 11 20 %

Test II – individual project

Project presentation

Week 12 60%

10.6 Minimum performance standards

Basic knowledge and using all ITC tools studied

Date Course coordinator Seminar coordinator

20.09.2014 Lecturer PhD. Mihaela Tutunea Lecturer PhD. Mihaela Tutunea

Date of approval Head of department

........................................... Adina Letiția NEGRUȘA