Fairfax County Fire and Rescue Department FY 2008 – FY 2010 Strategic Plan

Fairfax County Fire and Rescue

Department

FY 2008 – FY 2010

Strategic Plan

2

Table of Contents

Fire and Rescue Department’s Vision and Mission ……………………………………………... 2

Fire and Rescue Department’s Core Values …………………………………………………….3

Fire and Rescue Department’s Strategic Objectives ……………………………………………4

FY 2008 – FY 2010 Strategic Objectives with Strategic Initiatives:

Strategic Objective # 1 - Service Delivery.…………………………………………........…5

Strategic Objective # 2 – Influence Public Policy………....………………………………...6

Strategic Objective # 3 - Education and Training…………………………………………..7

Strategic Objective # 4 - Health and Safety………………………………………………8

Strategic Objective # 5 - Diversify Workforce ….……………………………………….. 9

Strategic Objective # 6 - Organizational Effectiveness……………………………… 10-11

Participants in development of Strategic Plan………………………………………..………. 12

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The Fire and Rescue Department’s strategic plan consists of the department’s vision and mission statements, core values and strategic objectives. These elements provide a consistent framework for all planning decisions, actions, and long-range initiatives. An effective vision statement defines what the organization is striving to become. The mission statement describes the role of the organization. The core values are the beliefs and principles that explain how employees will act and make decisions. The strategic objectives are action-oriented statements that describe how the organization will achieve its mission.

Vision

Dedicated to being the best community-focused fire and rescue department ensuring a safe and secure

environment for all.

MissionProvide the highest quality services to protect the lives,

property, and environment of our community.

Fairfax County Fire and Rescue Department

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Professional ExcellenceWe believe the pursuit of excellence and demonstrating high professional standards are critical to our work. To ensure the bestpossible service for our community, the Fire and Rescue Department supports continuous training and encourages professional development.

Health and SafetyWe believe our health and safety are essential to fulfilling the Fire and Rescue Department’s mission. We are committed to

providing the best health and safety programs for our members’ well-being and operational readiness.

DiversityWe know Fairfax County is a diverse community, and we commit to meeting its ever-changing needs. We are dedicated to

reflecting and respecting that diversity throughout our organization. We will respect the diversity of our community by providing

compassionateand quality service to all.

Teamwork and Shared Leadership We know well-functioning teams of people are more effective than individuals working separately; our lives depend on it. We

believe individuals have the capacity to lead, and our organization values leadership at all levels. Teamwork and shared leadership are integral to our organization, and we will seek out and value the opinions of our members.

Effective CommunicationWe believe communication is essential to the cohesiveness and performance of our organization. We are committed to

providingeffective and responsive means of communication throughout the organization and the community.

IntegrityWe understand the trust placed in us by the public and our colleagues is integral to the performance of our duties. We are

committedto honest and ethical behavior, and we will hold ourselves accountable to these values.

Community Service and InvolvementWe believe we have a duty to be involved in the communities where we work. Our responsibility is to protect life, property,

and the environment. We are committed to fulfilling our responsibility and to deepening our involvement in the community we serve.

No requestor inquiry will go unanswered.

InnovationWe recognize and understand that the constancy of change in our community and industry impacts our business daily. We are committed to seeking out and implementing innovative and progressive thinking to address change effectively to benefit

those we serve.

Fire and Rescue Department’s Core Values

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Develop and deliver the highest quality medical, fire suppression, technical rescue, hazardous materials, water rescue, life safety education, fire prevention and investigation services.

Maintain a leadership role in local, state, and national public safety initiatives. Ensure workforce readiness and leadership development by providing innovative education and training programs.

Ensure workforce health and safety by developing and maintaining effective programs and policies.

Reflect the community we serve by recruiting and retaining a diverse workforce.

Increase organizational effectiveness by developing and maintaining capacity of facilities, apparatus, equipment and technology; and improving internal processes.

Fire and Rescue Department’s Strategic Objectives

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Develop and deliver the highest quality medical, fire suppression, technical rescue, hazardous materials, water rescue, life safety education, fire prevention and investigation services.

Strategic Objective # 1 – Service Delivery

1.1 Evaluate EMS service delivery needs for the community and restructure or define a service model to fit those needs.

Lead: AC Dave RohrPM: DC Christine Woodard

FY08

1.2 Develop and evaluate a Standards of Response Coverage to analyze performance and to determine future service delivery configurations.

Lead: AC Daryl LouderPM: Laurie Stone

FY08 –FY09

1.3 Continue implementation of plan for fire prevention training and education to operations personnel, the construction industry, and vendors.

Lead: AC Daryl LouderPM: BC Keith Johnson

FY08 –FY10

1.4 Prepare a comprehensive update of the department’s Staffing Needs Analysis.

Lead: AC John CaussinPM: Toni GarciaAsst PM: Kim Panzer

FY08 –FY09

Strategic Initiative Lead/Project Manager (PM) Timing

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Maintain a leadership role in local, state, and national public safety initiatives.

Strategic Objective # 2 – Influence Public Policy

2.1 Continue to actively influence the development of codes and standards as well as participate in local, state, and national regulatory agencies and legislative committees. Participate in the International Code Council (ICC) Develop a succession plan for representatives to the National Fire Protection Agency (NFPA) Participate in the National Highway & Traffic Safety Administration – Office of Emergency Medical Services (NHTSA-EMS) Develop a strategy to have residential sprinklers built in all new homes

Lead: AC Daryl LouderPM: DC Derek Baker

FY08 - FY10

2.2 Initiate a Citizens Advisory Committee. Lead: FC Ron MastinPM: TBD

FY09 - FY10


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Ensure workforce readiness and leadership development by providing innovative education and training programs.

Strategic Objective # 3 – Education and Training

3.1 Continue to analyze training curriculum and delivery methods and begin implementation of recommendations for training models.

Lead: AC Dave RohrPM: Teri Caswell

FY08

3.2 Maintain and enhance a mentorship program for leadership development.

Lead: AC John CaussinPM: DC Garrett Dyer

FY08 -FY10


* Combined with Strategic Initiative 1.4

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Ensure workforce health and safety by developing and maintaining effective programs and policies.

Strategic Objective # 4 – Health and Safety

4.1 Continue to enhance the department’s Health and Wellness program to maintain and improve employee health and wellness. Improve the Peer Fitness Program. Fully implement the IAFF Wellness/Fitness Initiative. Institute department PT program reporting.

Lead: AC John CaussinPM: DC Kevin Kincaid

FY08 – FY10

4.2 * Continue development and implementation of a phased-in safe staffing plan to include: 4th person on trucks 2nd safety officers command aides

Lead: AC John CaussinPM: Toni GarciaAsst PM: Kim Panzer

FY08 -FY10


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Reflect the community we serve by recruiting and retaining a diverse workforce.

Strategic Objective # 5 – Diversify Workforce

5.1 Analyze retention and attrition trends.

Lead: AC John CaussinPM: Toni GarciaAsst PM: Capt. Sandy Caple

FY08

5.2 Develop a marketing-oriented strategy to recruit a diverse workforce to sustain a combination Fire and Rescue Department. Develop an incentive program for employees to recruit a diverse workforce. Increase targeted advertising aimed at recruiting a diverse workforce. Increase staff in recruitment section dedicated to local and distant recruiting. Research and analyze programs such as the Police Cadet Program and partnering with High School programs.

Lead: AC John CaussinPM: Capt. Cheri StroupAsst PM: Jeff Katz

FY08- FY10


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Strategic Objective # 6 – Organizational Effectiveness

6.1 Implement the top three recommendations from

the Ludwig Study.1. Execute Volunteer Agreements2. Update Volunteer Utilization Plan3. Redefine role of Volunteer Fire

Commission

Lead: AC John CaussinPM: Jeff Katz

FY08-FY09

6.2 Integration and utilization of new CAD/RMS system to replace Altaris.

Lead: AC Daryl LouderPM: BC Dean Cox

FY08- FY10

6.3 Design and develop a FRD centralized training data and records management system.

Lead: AC Daryl LouderPM: Mike McElroy

FY08- FY10

6.4 Address Logistics Distribution Center infrastructure to expand and upgrade to meet future needs.

Lead: AC Daryl LouderPM: DC Andrew Snead

FY08- FY09


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Strategic Objective # 6 – Organizational Effectiveness

6.5 Research and develop criteria for an urban fire station design to include in the Fire Station Design Manual.

Lead: AC Daryl Louder PM: Diana Imlay

FY08 – FY09

6.6 Increase capacity and renovate the training academy.

Lead: AC Daryl Louder PM: Diana Imlay

FY08- FY10

6.7 Determine the department’s functional and facility needs and requirements for a new Public Safety Headquarters building.

Lead: AC Daryl Louder PM: DC Dave McKernan Asst PM: Laurie Stone

FY08- FY09

6.8 Develop a business plan for a knowledge management system for departmental information with electronic capability for archiving and retrieving data.

Lead: FC Ron Mastin PM: Teri Caswell

FY08

6.9 Redesign department’s performance measures.

Lead: FC Ron Mastin PM: Laurie Stone

FY08 - FY09


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The following individuals participated in the development of the FY 2008 – FY 2010 Strategic Plan through their participation in the department’s annual planning retreat on June 1, 2007.

Beth Adams Mike Deli Kevin Kincaid Cathy Schultz-Rinehart

Bill Atwell Duane Dodwell Kim Klaren Dan Shaw Dereck Baker Garrett Dyer Tony Kostecka Andrew SneadAnthony Barrero Stan Earl Reggie Lassiter Kathleen StanleyEdie Beitzel Felecia Edwards George Loayza Laurie StoneWilliam "Buck" Best Colin Flanigan Daryl Louder Cheri StroupDon Brasfield Tim Fleming Mike McElroy Christopher TillesEd Brinkley Ramiro Galvez Francis Mensah Rodney VaughanJohn Burke William Garrett Richard Merrell Kristine Wallace Carlton Burkhammer Ben Gibson Bob Mizer Lee WarnerEarl Burroughs Jared Goff Mike Mohler Chester WatersGlenn Bydume Sarah Goldman Keith Morrison Jerome WilliamsSandra Caple Danny Gray John Niemiec Mike WoodRaul Castillo Barry Harlowe Kim Panzer Christine WoodardTeri Caswell David Hessler Alan Pearson Elton WrightJohn Caussin Camilla Hollenbeck Dana Powers Tim YoungMaryAnn Combs Gregory Hunter Rick Roatch Richard YurasShirley Crawley Diana Imlay David Rohr Bobby ZoldosYvonne Dabney Reginald Johnson Chuck RyanMarc Davidson Thomas Johnson Chris Schaff

Individuals in Italics are members of the Planning Leadership Team.

Fairfax County Fire and Rescue Department

Documents

Fairfax County Fire and Rescue Department FY 2008 – FY 2010 Strategic Plan