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1 Beth Staub and Joanna Engelke FDA Case for Quality

FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

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Page 1: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

1

Beth Staub and Joanna Engelke

FDA Case for Quality

Page 2: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

2 2

The Medical Device Industry

• Projected $133 B 2016 • More than 6,500 companies • 80% less than 50 people

Page 3: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

3 3

The Case for Quality

Began the dialogue: • Focus on Compliance vs

Product Quality • Measurement and

Transparency • Culture

Page 4: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

4 4

The Case for Quality

“ the regulation does not prescribe in detail how a manufacturer must produce a specific device. Rather, the

regulation provides the framework that all manufacturers must follow by requiring that manufacturers develop and follow

procedures and fill in the details”

The Regulations Provide the “What”

Page 5: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

5 5

The “WHAT” of CAPA

PART 820.100 - Corrective and Preventive action:

• Establish and maintain procedures…

• Investigating the cause of nonconformities…

• Identifying the action needed…

• Verifying or validating the action …

• Implementing and recording changes ……

Page 6: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

6 6

The “HOW” of CAPA

• Containment and Interim Corrective Action

• Problem Solving - DMAIC, 8D, 5 Whys, Fishbone diagrams

• Project Management

• Metrics

• Culture - Reward and Recognition

Page 7: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

7 7

Defining the “How” - The Role of Industry

ISO 16949 21 CFR 210

Consensus standards Forums for regulators and industry

Training

Page 8: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

8 8

People • Conferences • Curriculums and

training • Culture

Continuous Improvement • Initiatives focused

on product design, process development and supply chain

Standards • For quality tools

such as FMEA, Mft. Transfer, Measurement Techniques

Page 9: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

9

Case for Quality Initiated from FDA’s 2011 white paper,

“Understanding the Barriers to Device Quality”

Page 10: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

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“I don’t know exactly what product quality even means”

“OK, thanks for telling me what it means…how do I recognize it, measure it, know if I have it?”

“Daunting! How do I figure out the practical ‘know how’ to implement this well in my company?”

“How can we help the business people appreciate the value of quality so they will support our efforts?”

“Is FDA going to support this approach?”

The Questions We are all Asking

Page 11: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

11 11

Case for Quality Framework Initiated from FDA’s 2011 Whitepaper: “Understanding the

Barriers to Device Quality”

Product Quality Definition

How to Measure How to Implement

How to Derive the Value

How Evolve Enforcement from

Compliance to Quality

Page 12: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

12 12

Case for Quality Framework Initiated from FDA’s 2011 Whitepaper: “Understanding the

Barriers to Device Quality”

• MDIC/Xavier Metrics • Maturity Model

• MDIC Advanced Analytics: Customer Based Scorecard

• Supplier Certification such • FDA Data Transparency

• AdvaMed Library of Successful Quality Practices

• MDIC Competency Training

• MES Concepts • FDA CTQ Battery Pilot • FDA Inspectional CTQ Handbooks

Product Quality Definition

How to Measure How to Implement

How to Derive the Value

How Evolve Enforcement from

Compliance to Quality

• AdvaMed/FDA Definition

Page 13: FDA Case for Quality - mdic.org · • Maturity Model • MDIC Advanced Analytics: Customer Based Scorecard • Supplier Certification such • FDA Data Transparency • AdvaMed Library

13 13

Your Input is Needed

As you listen and interact today…

• What are your reactions? −Framework

−Projects

−Approach to working together

• What could be added, adjusted, re-prioritized?

• Any other suggestions?

• Any way you want to be more involved?