Figures · Data · Facts from Freight Forwarding and Logistics

CompaCt

2010

the “Full Version”

n A complete overview of the service spectrum of freight forwarders and logistic service

providers, their company structures and their function as organisers of freight markets

is provided by the “Full Version” of “Figures · Data · Facts from Freight Forwarding and

Logistics”. The 40 page brochure contains a detailed compilation of the most important

key figures of the market not to be found in this way in any official statistics.

Available to members at a special price of: 12.00 euros excluding VAT

For non-members at a price of: 30.00 euros excluding VAT

Simply order under: www.spediteure.de

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CompaCt

DSLV

Zahlen · Daten · Faktenaus Spedition und Logistik2010

DSLV Deutscher Speditions- und Logistikverband e.V.

DSLV

DSLV Deutscher Speditions- und Logistikverband e.V.

dslv.zdf-2010 titel 14.05.2010 10:09 Uhr Seite 1

Logistics is when everything is going smoothly!

n These simple words could get right to the point.

However, for everything to run smoothly we not

only need an adequate infrastructure but also

professionals who ensure that the conveyor belts of

automotive manufacturers never come to a stand-

still and that the shelves in the supermarket around

the corner are always full. We are talking about the

efficient actors in the background who ensure that

every item is in the right place at the right time:

freight forwarders and logistic service providers.

Representatives of a sector, creating the prerequi-

sites for a functioning, export-oriented economy.

We would like to use this brochure to bring the

market for shipping and logistics services closer

to you in compact form: providing information

on turnover, employees, technical capacities, the

service spectrum of our members as well as the

use of information and communication technolo-

gies. With a clear presentation of all significant

data. And if that is not enough, we would like to

recommend the 40 page “Full Version”.

Yours sincerely

Mathias Krage

President of DSLV Deutscher Speditions- und Logistikverband e.V.

turnover is catching up

n After the record year 2008, sectoral turnover

reduced to 66.7 billion euros during the following

year as a result of the crisis. According to cur-

rent estimates, the level before the crisis has been

reached once again. Gross yield after deduction

of purchased goods, services, raw, auxiliary and

working materials etc. from profit is an average

of around 30 percent, depending on the field of

activity. The share of road shipping companies

would be rather higher, while international freight

forwarding companies would record lower figures.

Especially the latter make use of transport com-

panies in overland, maritime and air transport for

their forwarding business.

Turnover and Employees

Turnover in forwarding and logistics

Source: Sales tax statistics, Federal Office of Statistics

th

100

200

300

400

500

600

’80 ’90 ’95 ’00 ’05 ’08 ’09

207,

136

257,

647

288,

476

455,

587

480,

939

524,

032

504,

911

bn €

10

20

30

40

50

60

70

80

’96 ’00 ’02 ’04 ’06 ’08 ’09

36.6

47.2 51

.2

58.5

66.0

76.1

66.7

Turn

over

and

Em

ploy

ees

medium-sized operations dominate

n The sector employs more than half a million

people. Sixty percent of companies employ up to

50 staff members, only eleven percent have more

than 200 employees. Even major companies in

the freight forwarding sector have a decentralised

organisation in the form of a subsidiary system.

Comparatively few companies have more than 200

employees working at one venue. The regional pro-

duction and consumption structures also charac-

terise the sector’s company sizes, while the various

personnel and capital resources within various

service areas also exert an influence.

Employees in forwarding and warehousing

Source: Federal Labour Office; the number of employees has been displayed for the entire federal territory since 1997.

th

100

200

300

400

500

600

’80 ’90 ’95 ’00 ’05 ’08 ’09

207,

136

257,

647

288,

476

455,

587

480,

939

524,

032

504,

911

bn €

10

20

30

40

50

60

70

80

’96 ’00 ’02 ’04 ’06 ’08 ’09

36.6

47.2 51

.2

58.5

66.0

76.1

66.7

Service areas in freight forwarding

Companies according to service areas and focus

area of activity

Service spectrum

Service focus

Forwarders consolidation, break bulk

54 %

28 %

Parcel and express services 22 % 8 %

Freighting of trucks 76 % 43 %

Long-distance haulage with own vehicle

51 %

33 %

Short hauls 55 % 25 %

Railway freighting 13 % 3 %

International forwarding 67 % 37 %

Air freight forwarding 35 % 17 %

Sea freight forwarding 37 % 19 %

Customs matters 52 % 22 %

Inland waterways forwarding 9 % 3 %

area of activity

Service spectrum

Service focus

Dangerous goods logistics 35 % 12 %

Vehicle distribution 8 % 4 %

New furniture forwarding (incl. furniture transport)

6 %

4 %

Removal transport 9 % 4 %

Warehousing with distribution 45 % 26 %

Warehousing of bulk goods 9 % 4 %

Warehousing of grain and feed 3 % 1 %

Warehousing of dangerous goods 11 % 4 %

Plant and project forwarding 23 % 13 %

Distribution logistics 67 % 42 %

Procurement logistics 63 % 36 %

Disposal logistics 11 % 4 %

Sour

ce: D

SLV,

201

0; R

efer

ence

val

ue: 2

,600

com

pani

es (m

ultip

le m

entio

ns p

ossi

ble)

Serv

ice

area

s in

fre

ight

for

war

ding

Complex requirements

n Carriers use the transport type best suited

for the respective logistics task - truck, railway,

aircraft or ship. According to expert assessments,

they constitute 80 percent of road transports, 98

percent of air freight, 20 percent of the tonnage on

inland waterways, 25 percent of goods in railway

transport (including that of combined transport)

and more than 60 percent of outgoing break bulk

and numerous bulk goods in maritime transport.

The forwarding sector has developed a differentiat-

ed service scope with which to fulfil the meanwhile

very complex logistical requirements.

Differentiated services

n On average, shipping and warehousing com-

panies are active in seven service areas. Most fre-

quently mentioned are international shipping, truck

freighting, forwarders consolidations, distribution

and procurement logistics, road haulage with own

trucks, warehousing with distribution, air and sea

freight forwarding. The service spectrum increases

significantly as the company grows. The indicated

service areas cover the majority of forwarding ac-

tivities. Furthermore, logistics entails a particularly

large number of other sectoral and goods-related

specialisations.

Companies according to service areas and focus

Sour

ce: D

SLV,

201

0; R

efer

ence

val

ue: 2

,600

com

pani

es (m

ultip

le m

entio

ns p

ossi

ble)

Logistics, market volume and partial markets

Logistical sub-segments in forwarding

Special logistics systems Service scope Service focus

Retail logistics 42 % 21 %

Automotive logistics 33 % 16 %

Food commodities 26 % 14 %

Temperature controlled goods 24 % 13 %

Chemical logistics 24 % 12 %

Spare parts logistics 23 % 8 %

High-tech products 20 % 7 %

Textile logistics 15 % 9 %

Other 45 % 21 %

Source: DSLV, 2010; Reference value: 1,990 companies with logistical services (multiple mentions possible)

Logi

stic

s, m

arke

t vo

lum

e an

d pa

rtia

l mar

kets

market volume

n The logistics market volume for 2008 is esti-

mated to be 218 billion euros*, of which 49 percent

were generated by logistics services (freight carri-

ers, freight forwarders, sea- and airports etc.), with

the other half brought in themselves by industry

and trade. A total turnover of 200 billion euros

is expected for the crisis year 2009 and between

204 and 207 billion euros for the revival year 2010.

More than two thirds of them are found in the

classical “TUL” processes (transport, handling and

storage), which therefore remain an important

component of contract logistics.

partial markets

n Those wanting to act on logistical markets

must be well versed in trade and industry process

chains. Among the logistical partial markets of for-

warding companies some are particularly conspicu-

ous: trade, automotive, food commodities, spare

parts, high-tech products, chemicals, temperature

controlled goods and textiles. There are also further

logistical areas of application, frequently with a

goods or sector related specialisation such as logis-

tics for building supply stores, beverages, hazardous

goods, department stores, pharmaceuticals, trade

fairs, paper, plants and print media. Market devel-

opment follows customer requirements.

* Source: Fraunhofer Arbeitsgruppe für Supply Chain Services SCS

Logistical services

Logistical services

Service proportion

Logistics consulting 71 %

Call-off-order management 30 %

Inventory management 52 %

Quality controls 43 %

Warehousing 39 %

Order processing for customers 30 %

Customization 29 %

Assembling 18 %

Commissioning, Packaging 69 %

Service proportion

Labelling 55 %

Shelf services 14 %

Billing and Collection 11 %

Return management 28 %

Call Centre 6 %

Tracking & Tracing 50 %

E-Fulfilment 8 %

Other 16 %

Source: DSLV, 2010; Reference value: 1,990 companies with logistical services (multiple mentions possible)

Logi

stic

al s

ervi

ces

Value added Services

n Ancillary services and value-added services

characterise the logistics business, especially when

it is a matter of contract logistics. These days

the service spectrum ranges from call-off-order

management, inventory management, commission-

ing and packing to delivery all the way to return

management. These services are often designed to

be very customer-specific and require cooperation

characterised by trust. The significance of logistics

for the forwarding sector also becomes visible by

the fact that these days almost 80 percent of them

offer logistical services.

Extended scope of services

n The presented service spectrum of the forward-

ing sector shows the important components of

distribution and procurement logistics. Just as

contract logistics is said to hold good growth op-

portunities, the demand for value-added services

will also increase. This service spectrum should only

be understood as a transient condition, because

further services will join as a result of customer

requirements. Freight forwarders design logistical

partial markets in order to use bundling of goods

and homogenisation of requirements to enable

economical solutions, e.g. also in the form of

freight forwarder cooperation.

Apprenticeship training in freight forwarding

Apprenticeship training

18% Technical personnel for warehouse logistics

8% Drivers

7% Office management assistants

1% Furniture, kitchen and relocation service specialists

2% IT jobs

64% Agents for freight forwarding and logistics services

Source: DSLV, 2010

Appr

enti

cesh

ip t

rain

ings

in f

reig

ht f

orw

ardi

ng

Commitment to the future

n Around 70 percent of all companies in DSLV

take on trainees. Traditionally, these are agents for

freight forwarding and logistics services, which

make up a sector-wide proportion of 64 percent.

According to current DIHK figures, 13,700 trainee

positions for this profession were available on a

federal basis for the year 2010. Forwarding experts

also strengthened qualifications in warehousing.

18 percent of all trainees aim to be specialist per-

sonnel for warehouse logistics. The commitment in

contract logistics results in increasing qualification

requirements in operative warehousing.

Growing demand

n The companies are now also training more

drivers. In removal transport, they especially utilise

new training of specialists for furniture, kitchen

and relocation service. Apart from transport and

logistics jobs, the sector also provides training in

common office jobs or in information and telecom-

munication technology. The dynamics of economi-

cal development and international competition

enforce ever faster adjustment to the market’s

growing demands. The qualification and motivation

of employees are a decisive factor in standing up to

the competition.

Vehicle fleet

Vehicles types in freight forwarding

Vehicles

proportion of vehicle fleet

Ø Number per company

Trucks (normal construction type) 16 % 17

Trailers (normal construction type) 9 % 13

Semi-trailer tractors 19 % 21

Semi-trailers (normal construction type) 25 % 30

Vehicles for swap bodies 7 % 14

Trailers for swap bodies 10 % 17

Other vehicles (cooling, jumbo, silo vehicles, vehicle transporters, etc.)

14 %

–

Source: DSLV, 2010; Reference value: 118,500 vehicles

Vehi

cle

fleet

Internal or external service?

n Around 60 percent of all forwarding companies

use their own vehicles. But these companies also

purchase transport service on the markets. The

relation between internal and external service in

transport depends on company individual factors

such as customer requirements, pairing of trans-

port, special vehicles or equipment. Of the approx.

118,000 vehicles, 33,000 are trucks, 57,000 are

trailers (including semi-trailers) and 28,000 are

tractors. 41 percent of the companies with own

vehicles also have around 75,000 swap bodies.

Structure of the vehicle fleet

n Vehicles with higher weight and performance

classes predominate in the forwarding sector. The

compilation of the vehicle fleet depends on the

vehicles’ areas of application. Semi-trailer tractors

and swap bodies for instance are increasingly used

in long-distance shipping. Partial markets such as

chemical products, liquid foods, dangerous goods,

suspended clothing, cooling chain, car transport

and heavy cargo require special equipment. The

structure of the vehicle fleet is aligned to factors

influencing the transport economy such as trans-

port goods and volume, loading units, handling

modalities and assignment areas.

Storage and handling areasCovered storage area

Size

proportion of companies

proportion of total storage area

up to 1 000 m2 20 % 1 %

1 001 to 5 000 m2 27 % 5 %

5 001 to 10 000 m2 21 % 11 %

10 001 to 50 000 m2 27 % 37 %

above 50 000 m2 5 % 46 %

Reference value: 1,380 companies/20.4 million m2

Covered handling area

Size

proportion of companies

proportion of total storage area

up to 500 m2 17 % 1 %

501 to 2 000 m2 28 % 5 %

2 001 to 5 000 m2 25 % 11 %

above 5 000 m2 30 % 83 %

Reference value: 1,490 companies/11.3 million m2 Sour

ce: D

SLV,

201

0

Stor

age

and

hand

ling

area

s

Covered or outdoors?

n The increase in logistical services resulted in the

development of storage business into an important

segment within the scope of extensive logistics

concepts for forwarding companies. Meanwhile,

storage and handling equipment demands an area

of 85.7 million m² in total, of which 20.4 million m²

account for covered storage area, 27.7 million m²

for outdoor storage area, and 11.3 million m² for

covered handling areas as well as 26.3 million m²

for outdoor handling areas. Around 34 percent of

storage and handling areas are rented. Half of the

freight forwarders have covered storage areas.

Functional terminals

n A problem-free transport chain requires

efficient transshipment. These have important

consolidation and distribution functions in break

bulk transport, parcel and express services as well

as in transshipment/cross docking* for retail and

industry. The quality of area-wide and deadline

controlled transport does not only depend on the

functionality of the shipping terminal. Handling

terminals continue to be the centre of quality

assuring measures in forwarding. Around 57

percent of all freight forwarders administer

covered handling areas.

* Term for handling in shipping travel without interim storage

Information and communication systems

Development of EDI application

Number of companies in percent

Application of identification technologies

%

20

40

60

80

100

‘85 ‘90 ‘95 ‘00 ‘05 ‘10

12.5

25

50

63

77

82

Source: DSLV, 2010; Reference value: 2,600 shipping and warehousing companies

Source: DSLV, 2010; Reference value: 1,400 shipping companies with the service of break bulk (consolidation)

in use planned

application 2005 2010 2005 2010

Bar-coded transport label on packages

75 %

81 %

15 %

10 %

RFID (Transponder) on:

n handling unit 7 % 7 % 13 % 9 %

n loading equipment 2 % 3 % 10 % 6 %

n swap bodies 2 % 4 % 10 % 6 %

n vehicles 4 % 8 % 7 % 7 %

Info

rmat

ion

and

com

mun

icat

ion

syst

ems

Electronic data exchange

n Information and communication technologies

create the network in procurement and distribution

logistics and are the core piece of freight forward-

ers’ logistical concepts. For the transfer of mass

data (including delivery notes, shipping orders,

cargo manifests, status reports, shipping invoices),

electronic data exchange forms the backbone of

communication between the partners of transport

and logistics chains. Supplemented by internet

portals also used by freight forwarders for orders,

tracking & tracing* and freight exchanges.

* Shipment tracking

Identification technologies

n More than 80 percent of forwarding companies apply bar-coding in the break bulk

services. Freight forwarders have therefore established tracking & tracing* of handling

units in the supply chain from the consigner to the consignee. A new technology,

radio-frequency identification (RFID) has meanwhile made an entrance into logistics.

Even if RFID is so far hardly used in open break bulk systems (consolidation services),

this technology remains a large medium-term challenge for cooperation networks and

subsidiary networks.

Especially during the past few years, forwarding companies have intensely dealt with

the possibilities posed by fleet telematics in order to improve their efficiency and the

performance quality of vehicle application. 66 percent of companies with long and

short distance haulage have supported at least one of the modules “order manage-

ment”, “traffic management” and “vehicle management” with telematics.

Baden Wurttemberg

Verband Spedition und Logistik Baden-Württemberg e.V.

Stuttgart Office

Eduard-Pfeiffer-Straße 11 · D-70192 Stuttgart Phone +49 (0)711 2229466 Fax +49 (0)711 22294680 info@vsl-spediteure.de www.vsl.ba-wue.spediteure.de

Mannheim Office

Rheinparkstraße 2 · D-68163 Mannheim Phone +49 (0)621 83365-0 Fax +49 (0)621 8336520 info@vsl-spediteure.de www.vsl-spediteure.de

Bavaria

Landesverband Bayerischer Spediteure e.V.

Wilhelm-Wagenfeld-Str. · D-80807 München Phone +49 (0)89 309070-70 Fax +49 (0)89 309070-777 info@lbs-spediteure.de www.lbs-spediteure.de

Berlin

Verband Verkehr und Logistik Berlin und Brandenburg e.V.

Juliusstraße 52 · D-12051 Berlin Phone +49 (0)30 6255733 Fax +49 (0)30 6269900 info@vsbberlin.de · www.vsbberlin.de

Brandenburg

Landesverband des Berliner und Branden-burger Verkehrsgewerbes (LBBV) e.V.

Fachvereinigung Spedition, Lagerei und Möbeltransport

Tauentzienstraße 16 · D-10789 Berlin Phone +49 (0)30 2196160 Fax +49 (0)30 21967299 service@lbbv.de · www.lbbv.de

Bremen

Verein Bremer Spediteure e.V.

World Trade Center (4.112) Birkenstraße 15 · D-28195 Bremen Phone +49 (0)421 321169 Fax +49 (0)421 327838 service@vbsp.de · www.vbsp.de

Hamburg

Verein Hamburger Spediteure e.V.

Willy-Brandt-Straße 69 · D-20457 Hamburg Phone +49 (0)40 374764-0 Fax +49 (0)40 374764-74 info@vhsp.de · www.vhsp.de

Hesse/Rhineland palatinate

Speditions- und Logistikverband Hessen/Rheinland-Pfalz e.V.

Königsberger Straße 29 · D-60487 Frankfurt Phone +49 (0)69 9708110 Fax +49 (0)69 776356 info@speditionsportal.net www.slv-spediteure.de

Lower Saxony

Fachvereinigung Spedition und Logistik im Gesamtverband Verkehrsgewerbe Niedersachsen e.V. (GVN)

Lister Kirchweg 95 · D-30177 Hannover Phone +49 (0)511 9626260 Fax +49 (0)511 9626269 spedition@gvn.de · www.gvn.de

mecklenburg- Western pomerania

Verband Spedition und Logistik Mecklenburg-Vorpommern e.V.

Bürogebäude an der Feuerwache An der Feuerwache 2 · D-18147 Rostock Phone +49 (0)381 3504640 Fax +49 (0)381 3504641 vrsp.mv@t-online.de

Membership Associations

Mem

bers

hip

Asso

ciat

ions

North Rhine Westphalia

Verband Spedition und Logistik Nordrhein-Westfalen e.V.

Engelbertstraße 11 · D-40233 Düsseldorf Phone +49 (0)211 7385830 Fax +49 (0)211 7385828 info@vsl-nrw.de · www.vsl-nrw.de

Verband Verkehrswirtschaft und Logistik Nordrhein-Westfalen (VVWL) e.V.

Landesverband Spedition + Logistik

Münster Office

Haferlandweg 8 · D-48155 Münster Phone +49 (0)251 6061-401 Fax +49 (0)251 6061-409 info@vvwl.spediteure.de www.vvwl.spediteure.de

Düsseldorf Office

Erkrather Straße 141 · 40233 Düsseldorf Phone +49 (0)211 7347-890 Fax +49 (0)211 7347-895 info@vvwl.spediteure.de www.vvwl.spediteure.de

Saarland

Landesverband Verkehrsgewerbe Saarland e.V.

Fachvereinigung Spedition und Logistik

Metzer Straße 123 · D-66117 Saarbrücken Phone +49 (0)681 9250-0 Fax +49 (0)681 9250-190 info@lvs-saar.de · www.lvs-saar.de

Saxony

Fachvereinigung Spedition und Logistik im Landesverband des Sächsischen Verkehrsgewerbes (LSV) e.V.

Palaisplatz 4 · D-01097 Dresden Phone +49 (0)351 8143270 Fax +49 (0)351 8143277 info@lsv-ev.de · www.lsv-ev.de

Saxony anhalt

Landesverband des Verkehrsgewerbes Sachsen-Anhalt e.V.

Fachvereinigung Spedition, Möbelspedition und Lagerei

Morgenstraße 6 · D-39124 Magdeburg Phone +49 (0)391 6219886 Fax +49 (0)391 6219888 info@lvsa-sachsen-anhalt.de www.lvsa-sachsen-anhalt.de

Schleswig-Holstein

Fachvereinigung Spedition und Logistik Schleswig-Holstein e.V.

Ilsahl 1 · D-24536 Neumünster Phone +49 (0)4321 300936 Fax +49 (0)4321 300915 info@svg-sh.de · www.svg-sh.de

Verein Lübecker Spediteure e.V.

Breite Straße 6-8 · D-23552 Lübeck Phone +49 (0)451 470090 Fax +49 (0)451 4700919 luebeck@spediteure.de

thuringia

Landesverband Thüringen des Verkehrsgewerbes (LTV) e.V.

Fachvereinigung Spedition, Logistik und Möbelverkehr

Bei den Froschäckern 2a · D-99098 Erfurt Phone +49 (0)361 65309-0 Fax +49 (0)361 65309-15 info@ltv-thueringen.de www.ltv-thueringen.de

Offices

main management

Heiner Rogge HRogge@dslv.spediteure.de Dr. Gregor Schild GSchild@dslv.spediteure.de

DSLV Representative Berlin

Daniela Henze DHenze@dslv.spediteure.de

organisation, personnel, finances

Yorick M. Lowin YLowin@dslv.spediteure.de

press and public relations

Ingo Hodea IHodea@dslv.spediteure.de

trade fairs, DSLV Insurance office

Saskia Müller SMueller@dslv.spediteure.de

Business administration, statistics, tax issues, warehousing and distribution logistics

Reinhard Lankes RLankes@dslv.spediteure.de

Logistics, information and communication systems, research, market observation

Klaus Zänker KZaenker@dslv.spediteure.de

training and advanced training/ railway and combined transport

Elke Schneider ESchneider@dslv.spediteure.de

Labour and social policy

RA Andreas Stommel AStommel@dslv.spediteure.de

General legal and insurance matters

RA Hubert Valder HValder@dslv.spediteure.de

Dangerous goods, safety/security and environment

Frank Huster FHuster@dslv.spediteure.de

National road haulage

Markus Olligschläger MOlligschlaeger@dslv.spediteure.de Yorick M. Lowin YLowin@dslv.spediteure.de

International road haulage

Helmut Große HGrosse@dslv.spediteure.de

Customs and Vat/ foreign trade legislation, international trade policy

RAin Jutta Knell JKnell@dslv.spediteure.de

air freight forwarding

Reinhard Lankes RLankes@dslv.spediteure.de

Inland waterways forwarding

RA Andreas Stommel AStommel@dslv.spediteure.de

Sea port and maritime forwarding

RA Kurt-Jürgen Schimmelpfeng schimmelpfeng@dslv.spediteure.de

Offi

ces

publishers:

DSLV Deutscher Speditions- und Logistikverband e.V.

Weberstraße 77 D-53113 Bonn

Phone +49 (0)228 91440-0 Fax +49 (0)228 91440–99

info@dslv.spediteure.de www.dslv.org, www.spediteure.de

Design: GDE Preprint- und Mediaservice GmbH www.gde.de

printing: Warlich Druck GmbH, Meckenheim

The information provided in this brochure was carefully researched, reviewed and processed. However, no guarantee can be provided that all details are at all times complete, correct and available in the latest updated form. DSLV liability is excluded, provided such details do not constitute wilful or grossly negligent false information. The contents of this brochure are subject to copyright protection. Any exploitation beyond the narrow limits of the copyright law without the consent of DSLV shall be forbidden and punishable. This applies specifically to duplication, processing, transla-tion, micro-filming, storage and processing it in electronic systems.

DSLV Deutscher Speditions- und Logistikverband e.V.

Postal adress: P.O. Box 1360 D-53003 Bonn

Bonn Office: Weberstraße 77 D-53113 Bonn Phone +49 (0)228 91440-0 Fax +49 (0)228 91440-99 info@dslv.spediteure.de www.spediteure.de www.dslv.org

Berlin Office: Platz vor dem Neuen Tor 5 D-10115 Berlin Phone +49 (0)30 2787469-0 Fax +49 (0)30 2787469-9 DHenze@dslv.spediteure.de

Imprint