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N O W W I T H I M P R O V E D S E A R C H E N G I N E !
Use the above search engine to focus your search on camerarepair related results from within this blog and fromfixya.com. I've tried it already, and it seems to work well.CR
S A T U R D A Y , D E C E M B E R 2 2 , 2 0 0 7
Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera.
Some common error messages that might show up on the LCD's of
cameras with this problem include “E18 lens error” (older Canons),
"ACCESS" error (Sony), "Zoom Error" (Fuji), "Lens Obstructed"
(Kodak), “lens error, restart camera” or just "lens error" (nearly all
camera makers lately use this variation). Some cameras might show
S H A R E T H I S S I T E
13
25
I F T H I S B L O G H E L P S . . .
THE BEST WAY TO SHOWYOUR APPRECIATION is to sharethis resource with others who may beexperiencing the same problem that
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D O I T Y O U R S E L F D I G I T A LC A M E R A R E P A I R
T H I S B L O G I S D E D I C A T E D T O T H EH O M E R E P A I R O F D I G I T A L
C A M E R A S . P L E A S E P O S T / S H A R EY O U R O W N E X P E R I E N C E A N D
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C A M E R A R E P A I R S E A R C H E N G I N E
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SendLike 576 people like this. Be the first of
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 1
nothing at all, but merely make a beeping noise as the lens goes out,
then in, then the camera shuts off. Sometimes the lens won't even
move.
The problem is actually quite common throughout all camera brands.
Usually it's sand or grit interfering with the lens extension mechanism.
Or the camera's been dropped with the lens extended. Or the camera
has been powered on, but the lens had been blocked preventing its
extension. Or the battery ran down with the lens extended. Believe it or
not, one BIG contributor to lens errors is using a camera case. Sand,
gunk, case fibers, etc... accumulate at the bottom of the case. These
materials love to cling to the camera by electrostatic build-up from the
camera rubbing against the side of the case (especially those cases with
soft fibrous intreriors). Once these materials work their way into the
lens mechanism, that's all she wrote. I have many Canon's, and NEVER
use a case for this very reason.
A camera owner that suffers this problem may have no recourse for
having the camera repaired. Many camera makers will not honor
repairing this problem under warranty as they claim it is due to impact
damage to the camera, or sand or debris getting into the lens gearing
mechanism (neither of which is covered under warranty). The quoted
repair cost is usually close to or more than what the camera is actually
worth.
Fortunately, about half the cameras that suffer this failure can easily be
fixed by one of the following methods. None of these methods involve
opening the camera, although some have potential to cause other
damage to the camera if excessively done. If the camera is still under
warranty, before trying any of these, please please first contact your
camera's maker to see if they'll cover the repair, or to determine how
much they'll charge for the repair. Who knows, you might get lucky.
But if they quote you a number that's higher than the value of your
camera, you may want to consider the following methods. First here's a
video summary of each of the fixes, and following that a detailed text
description of the fixes.
Video Summary Fixes 1 through 7
you had. You may have seen them inthe search that led you here. If in yoursurfing of the internet you comeacross others experiencing similarproblems with their camera, pleasebe kind and direct them to thissite.
Thanks,CR
W H Y T H I S B L O G ?
PLEASE READ THIS !Oh no! You've dropped your digitalcamera. And it's out of warranty. Andrepair costs more than the camera isworth. What to do short of tossing thecamera (or selling on ebay)? Well,believe it or not the average personhas a good chance of diy fixing that
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Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 2
The methods are listed in the order of risk of damaging your camera.
Thus make sure you try them in the listed order. And remember, thesefixes (especially #6 and 7) should only be considered for a
camera that's out of warranty, who's cost of repair would
be excessive, and would otherwise be considered fordisposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes.
Put a fresh set of batteries back in (preferably rechargeable
NiMH 2500mah or better) and turn the camera on. If using
rechargeables, and they're more than a year old, consider
purchasing new rechargeable batteries as they may not be providing
sufficient power to startup the camera.
Fix #1a: If new batteries didn't work, try pressing and holding the
Menu, Function, Function Set, or OK button while turning the
camera on. This along with Fix #1c and #2 sometimes work for lens
errors that occur from batteries wearing down while the lens was
extended.
Fix #1c: For those of you who can still access your camera's menus
with this error, try finding and selecting the "factory reset"option to set your camera back to its original factory condition. On
some Canon cameras, this requires holding the menu button down with
the camera powered on for up to 10 seconds. However note that a lens
error might sometimes override the reset option, and thus the option
might not appear.
Fix #2: If the camera's batteries ran down completely while its lens
was still open, the camera may show a lens error or not start properly
when new batteries are installed. Remove the memory card andkeep it removed, then install the new batteries. When you turn the
camera on with the card removed it may come back to life, as this
triggers a reset in some cameras. Error E30 (for older Canon's) means
that you don't have a memory card installed, so turn it off, slip in the
SD card and turn it on one last time
Fix #3: Insert the cameras Audio/Video (AV) cable, and turnthe camera on. Inserting this cable ensures that the camera's LCD
screen remains off during the start process. Thus extra battery power is
available to the camera's lens motor during startup. This extra power
can be useful in overcoming grit or sand particals that may be jamming
the lens. If the AV cable doesn't fix the lens error by itself, consider
keeping this cable installed while trying fixes 4, 5, and 7 as a
means to provide extra power to help to these fixes. But note that I
DON'T recommend keeping the cable installed during Fix 6 as you may
damage the AV port while tapping the camera. Reinsert the cable only
AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at
camera themselves. All they'll needfor most cases is some patience, and alittle background knowledge. Theintent of the posts on this blog are tohelp provide that knowledge.
But now for the WARNINGS! Manyof the repairs posted here should onlybe considered as a last resort for abroken camera that would otherwisebe considered for disposal. Alsoplease consider those repairs thatrequire removing the cameracase to also require someelectrical background andknowledge, and should not beattempted by anyone unfamiliarwith basic electrical componentsand safety precautions.
Make sure you read this post and areaware of the potential DANGER OFSEVERE ELECTRICAL SHOCKshould you decide to proceed with a"do it yourself" repair that involvesremoving the camera case.
http://camerarepair.blogspot.com/2007/11/important-warning-camera-flash.html
WHAT YOU READ HERE IS NOTPROFESSIONAL ADVICE. Most ofthe posts and comments in this blogcome from amateur repair hobbyists(INCLUDING MYSELF). Take theadvice with a grain of salt. YOU MAYACTUALLY MAKE MATTERSWORSE by following what you readhere. Many of these repairs willalmost certainly VOID YOURCAMERA'S WARRANTY.
It's ultimately YOURRESPONSIBILITY should YOUDECIDE to try some of the repairsposted here.
B L O G A R C H I V E
► 2009 (4)
► 2008 (2)
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 3
the ceiling. Press and hold the shutter button down, and at thesame time press the power-on button. The idea is that the
camera will try to autofocus while the lens is extending, hopefully
seating the lens barrel guide pins back into their slots.
Fix #5: Blow compressed air in the gaps around the lensbarrels with the idea of blowing out any sand or grit that may
be in there jamming the lens. Other variations include blowing
with a hair dryer in “no heat” setting, or sucking the gaps with a
vacuum (careful with this one). Some people also have actually used a
"Shop Vac" with this fix to help extend a retracted lens.
Now we're entering into the realm of potentially damagingyour camera in conducting the fix. There is definitely some
risk here, so take care when conducting the following fixes:
Fix #5a: If you actually do notice sand particles stuck in thegaps around the lens barrel, and blowing air does not help to
dislodge them, consider using a thin piece of paper or asewing needle to help dislodge them. Pay particular care not to
scratch your lens barrel with the needle. Also, I do not recommend
probing too deeply around the lens barrel with the paper (don't go
more than a 1 cm or 1/2 in) . Particularly I do not recommend probing
deeply around the most outer (largest) lens barrel gap, as you may
dislodge the lens barrel dust gasket that's located just inside of that
gap.
Dislodging Particles from Lens Barrel Gaps (Fix #5a)
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard
surface with the intent of dislodging any particles that maybe jamming the lens. Other variations include hitting a side of the
camera against the palm of your hand. A lot of people have reported
success with this method. HOWEVER, there is also some obvious
potential for damaging or dislodging internal components with this
method, such as unseating ribbon cables, or cracking LCD screens.
Fix #6a: This is a variation of Fix #6, and should be tried if the lens
barrels appears straight (not crooked). In other words, try this if there's
▼ 2007 (14)
▼ December (4)
Fuji Digital Cameras ShowingBlack Images or Disto...
Fixing a Lens Error on a DigitalCamera
Canon A530 / A540 with ShortBattery Life or Hot B...
Absolutely Free Photo RecoverySoftware: The Top E...
► November (7)
► October (3)
D I D T H I S B L O G H E L P Y O U F I XY O U R C A M E R A ?
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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no obvious mechanical damage to the lens barrels that's causing the
problem. With the lens pointed down, try "gently" tapping
around the lens barrels with a small item such as a pen orpencil. The idea is to try to dislodge any sand particles that
may be jamming the lens barrel stuck. Simultaneously try
turning the camera on and off as you're doing this.
Dislodging Particles by Tapping (Fix #6a)
Fix #7a: Note that this particular fix is intended only forcameras with lens barrels that try to extend, but then stop
partway, and then return to their stored position. Try grabbing and
holding the smallest inner lens barrel at its furthest extended position,
preventing it from returning to the camera. Examine and clean around
the lens barrel any noticed dust or dirt. Turn off and restart the camera
again. If the lens extends even further, grab it again at its furthest
extension, preventing it from returning. Clean again. Keep repeating
until the lens is fully extended. Turn off the camera and restart it to see
if the lens error has gone away.
Fix #7b: The most extreme of the fixes. Only consider this fix as an
absolute last resort before tossing the camera, as there's some
obvious potential for further damaging your camera by using
this method. You especially might consider this if the lensbarrel appears obviously damaged, bent, or crooked such as
from a fall. In that case, try thinking of the lens as adislocated shoulder. Try forcing the lens to straighten it and
put it back in its place. In such cases, the lens barrel guide pins
have become unseated from their guide slots (see the below
illustration). Your objective would be to try to reseat them by
straightening the lens. Listen for a "click" to hint that they've been
reseated, and immediately stop forcing the lens at this point. More
people have reported success with this method than with any of the
other methods (see the polls in the right column).
Variations to Fix #7b include gently pulling, rotating, and/or twisting
the lens barrel while hitting the power button. Examine the lens barrels
closely for any hint of tilt or unevenness. Again, the goal is to attempt
to straighten or align the barrel if it's crooked or twisted. Another
variation includes looking for uneven gaps around the lens barrel, and
Yes
No
Problem is not listed.
N/A Just Surfing
You may select multiple answers.
Show results
Votes so far: 1079Days left to vote: 47
I F Y O U H A D A L E N S E R R O R , W H I C HF I X W O R K E D ?
Fix #1: Replace Batteries
Fix #2: Remove Memory Card
Fix #3: Insert AV Cable
Fix #4: Shutter & Power Button
Fix #5: Blowing Air
Fix #6: Tapping USB Cover
Fix #7: Forcing The Lens
None Worked :-(
You may select multiple answers.
Show results
Votes so far: 2250Days left to vote: 46
W H I C H F R E E W A R E P H O T OR E C O V E R Y S O F T W A R E W O R K E DB E S T F O R Y O U ?
PhotoRec
MiniTool
VAIOSoft
PCInspector
Digicam
Recuva
Pandora
SoftPerfect
None worked :-(
Show results
Votes so far: 2Days left to vote: 413
A B O U T C A M E R A R E P A I R
DIG ITAL CAMERAVILLE
USA
VIEW MY COMPLETE
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 5
then pushing on the side of the lens barrel that has the largest gap
(note pushing the lens barrel all the way in is NOT
recommended as it may become stuck there). Again, while
doing any of the above, listen for a click that indicates that the lens
barrel guide pins may have reseated in their guide slots. If you hear this
click, immediately stop and try the camera. The following photo
illustrates unseated guide pins that would cause a lens error.
If you try these fixes, please vote or post a comment on how the
fixes worked for you. Your experience may help others. Note that
most of the fixes listed here actually come from my reader's comments.
If the above fixes didn't work for you, then please read
through the reader's comments, especially the newer ones. There
are other techniques listed from readers there that just might work for
your situation. When posting a comment, please specify your camera
model, and the particular fix that worked. Please also comment if none
of the fixes were successful, or if you tried something different that
worked.
References:
Canon E18 Lens Error – This is the big kahuna of all E18 error camera
repair sites:
Make sure you also read their post section to hear of other peoples
successes and failure in fixing this problem:
More Canon E18 experiences and fixes at The Juggle Zone.
The E18 Error Experience Log. Even more Canon E18 experiences, plus
a good listing of E18 errors by Canon model:
Nikon Coolpix L3 Lens Error - This site has a few other fixes not listed
here that are applicable to the Nikon Coolpix cameras:
Jancology.com Nikon 5700 Lens Error - More people's experiences
with lens errors on Nikon cameras:
PROFILE
S U B S C R I B E T O D I Y D C R E P A I R
Posts
Comments
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 6
1 – 200 of 1193 Newer› Newest»
SD600 Disassembly - Included this as an example of how sand can
easily gum up the small gears within your camera. The website also
shows a simple method for cleaning these gears.
POSTED BY CAMERA REPAIR AT 7:56 PM
LABELS: REPAIR GUIDES
1 1 9 3 C O M M E N T S :
Heather said...
Thanks for this post! I have a Nikon Coolpix P2 that had a Lens
Error. Removing and replacing the battery did the trick.
Thanks for this resource.
DECE MBE R 23, 2007 8:00 AM
Holistic said...
Thanks for the info. I have to say though, please add a caution
to be gentle while doing the suggested tapping part. I have a
Canon PowerShot SD200 which had the e18 error. I did
everything up to the tapping step, which worked, however,
when the lens finally opened I had no picture, it was just white.
I guess I tapped hard enough to break something inside, it
looks like a small bulb that is also now white... I fixed the initial
problem and broke the camera for good all in one step.... time
to go shopping. :-((
DECE MBE R 28, 2007 5:51 AM
Anonymous said...
I have a Casio Exlim EX S600. Ironically I was having a
missing screw replaced (strap holder) when I must have
accidentally turned on the camera inside my pocket.
My problem was when turning on the lens, it would extend,
present a blurrly image, and retract. I used the fix posted to
move the casings around (rotate, etc). What I did was turn on
the camera, allow the lens to extend, grabbed the lens casing
when it attempted to close. This action appears to have put the
gearing in the correct location to properly extend/retract.
Thanks for posting!
DECE MBE R 28, 2007 7:5 3 AM
Camera Repair said...
holistic, I'm sorry to hear that. Have updated the posting as
suggested. I suspect a ribbon cable became dislodged or slightly
disconnected from its connector. They're relatively easy to
reseat. But repair would involve opening up the camera and
individually reseating each ribbon cable connector.
Unfortunately, it's difficult to access these components in the
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 7
elph series cameras (a lot of things in the way). And even then,
repair is not certain :( Since the camera is not working
anyways, may I suggest some additional gentle taps in the
slight hope of reestablishing connection in the affected ribbon
cable?
DECE MBE R 28, 2007 8:5 5 AM
Holistic said...
Thanks for the suggestion,
That worked and I am putting
the cash back in my wallet.
It wasn't as difficult as I thought
it would be to completely dismantle
the camera and put it back together.
Have a great weekend! :-))
DECE MBE R 28, 2007 9:47 AM
Camera Repair said...
holistic, Well good for you! And I will have a great weekend
after hearing of your success :-)
DECE MBE R 28, 2007 10:5 1 AM
jdolly said...
I had the same problem as holistic when trying to get the lens
unstuck...the lens went back in after tapping the USB pad, but
then the picture was all white on the LCD. I have a Sony
Cybershot DSC-W5. How feasible is it to reconnect the ribbon
cable connectors on it? Any step-by-steps you can give?
JANUAR Y 4, 2008 9:18 AM
Camera Repair said...
jdolly, I can try. First make sure the camera is working properly
with the exception of the LCD. Take a picture and view it on
your computer using a card reader. If the picture is fine, then
suspect the problem is with the LCD ribbon cable connection.
First review the warnings in the "Please Read This First"
section of this blog, especially the flash capacitor shock warning
and link. Next open the following link, and first read step 12!
Next proceed sequentially as instructed, but stop at step 5.
Jiggle the ribbon cable, put in the batteries and see if the LCD
works properly. If not, remove the batteries and continue to
step 11 where you have full access to the ribbon cable
connector. Lift up the lever on the connector to free the ribbon
cable. Gently pull it out and clean its end connections with a
Q-tip dipped in alcohol. Make sure it's dry before you reseat it,
and reassemble the camera. This should hopefully work. Here's
two attempts at the link (my html skills are much to be
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 8
desired), if neither works copy and paste the url to your
browser:
http://www.depreyswildlife.com/Mods/W5&W7
/Mod%20for%20DSCW5.pdf
http://www.depreyswildlife.com/Mods/W5&W7
/Mod%20for%20DSCW5.pdf
Good Luck,
CR
JANUAR Y 4, 2008 10:31 AM
Camera Repair said...
jdolly, one more thing. After reading the link more closely,
believe that you only need to go to step 8 to be able to
remove/reseat the cable.
CR
JANUAR Y 4, 2008 10:36 AM
darklurker said...
I have a GE A730 that was giving a Lens Error message after
being in my pocket (probably accidently hit the powerbutton
and the camera freaked when it tried to extend the lens).
However, the lens seemed to go in and out OK when I'd try to
turn it on. I finally fixed it by holding the "OK" button and
turning the camera on. That must have reset the error status in
the camera. It now works like normal.
JANUAR Y 6, 2008 9:10 AM
Tony said...
This was extreemely useful! My daughter dropped her Casio
Exilim EXZ75 and came to me saying 'Daddy please fix.' When
turned on, the lens went all the way out but didn't return all the
way in and displayed a Lens Error. So I used the "Press gently
on the lens" fix. The important part was using very gentle and
very even pressure. Also was stopping when I heard a faint
click. Like you describe, this reset the pins and now the camera
works perfectly again. --Tony
JANUAR Y 6, 2008 6:16 PM
Anonymous said...
It might just be i really messed up my camera but i tried ALLL
of the ways and nothing worked... this sucks i want all the
picture on my camrea and all these way to fiz seem so legit...
grrrrr i hate a non fixed camera!!!!!
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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JANUAR Y 8, 2008 3:00 AM
Camera Repair said...
Sorry to say that only about half of the lens errors can be
corrected by these methods. But you mention that you want the
pictures from your camera. Shouldn't you still be able to
download these pictures from your memory card using a simple
cheap card reader? Here's an example:
Example Cheap Card Reader
JANUAR Y 8, 2008 6:28 AM
Anonymous said...
i have an exilim ex-z75, and a few months ago[i haven't used
my camera in ages, but i need it in a few days so i decided to see
if i could fix it.] i picked it up off my table and went to take a
picture, and it didn't work. i don't know if someone dropped it
when i wasn't home, whatever it is, it doesnt work. i tried these,
but its not fixing it. when i turn it on and quickly click the 'view
pictures' button, i can view my pictures, and the lens does not
come out, but when i just turn it on, the lens comes out about
3/4, and then goes back in and the screen says either 'lense
error' or 'retry power on' any idea of what i could do, other than
these things?
JANUAR Y 16, 2008 6:01 PM
Camera Repair said...
You mention you haven't used the camera in ages. One possible
thing may be that the battery has worn down through non-use,
and can no longer holding a sufficient charge. This can
sometimes cause an error on startup due to the additional
power needed to open the lens barrel. Do you know of anyone
else with a similar camera that you may borrow their battery to
try with your camera?
If this doesn't work, see the third anonymous comment above
from the person with an EX-S600. This person had a similar
lens error to yours and fixed it by grabbing and holding onto
the lens barrel as it was attempting to reclose. If you feel brave,
try it. But there is some risk to your camera. Trying this will be
your decision. Please don't blame me if instead undesirable
results occur.
JANUAR Y 16, 2008 6:37 PM
Anonymous said...
I have a Sony W70 that has the lens get stuck at 1.3x
magnification when I try to zoom in. The camera will instruct
me to turn off the power and then on again but the same
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 10
problem happens. Blowing compressed air into the lens did the
trick! I guess it's because I have a silicone covering for the
camera that while it protects it from scratches, it doesn't help
with the dust particles. I didn't want to give up on the camera
for it was a gift for my birthday.
Thank you very much!
JANUAR Y 17, 2008 7:07 PM
amgehan said...
Thanks so much! I have a Canon PowerShot A530 and I
dropped it while I was taking a picture and it turned off. The
think that worked for me is #7;; Forcing the lens in.
JANUAR Y 18, 2008 7 :26 PM
Pradeep said...
Thanks so much! I have a Canon PowerShot A560 and I
dropped it while I was taking a picture and it turned off. The
thing that worked for me is #7;; Forcing the lens in.
JANUAR Y 20, 2008 10:30 AM
Anonymous said...
Thanks so much- tried your ideas and my camera is back in
business- was suffering from a drop and croked zoom
JANUAR Y 20, 2008 4:13 PM
vince said...
Thanks for the help. I was able to repair my daughter's Sony
DSC-W5by gently tapping on the USB plastic covering, while
holding the camera upside down. I'm sure you saved me a
considerable amount in repairs or in a new purchase. Thanks
again, Vince.
JANUAR Y 22, 2008 10:07 AM
Anonymous said...
thanks! the forcing the lens worked while turning it off and on!
You saved me from having to pay my boss $$!
JANUAR Y 22, 2008 12:09 PM
Anonymous said...
This is probably not a lens error, because other things are
wrong other than the lens. But thought it won't hurt to try...
Canon A510..powers on, shows the canon screen, lens stuck
(almost all the way in except for maybe about 3/16 of an
inch)then powers off. Can't view anything other than the
start-up screen. I have another canon (the 4mp version of this
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 11
3mp) that I have put the installation cd into my computer for
so I tried to connect the A510 to my computer without
installing its cd but the computer didn't recognize it. I don't
know if it's because it's not the exact same camera or if it's
because of it being broken. (I had used a HP camera on my
computer without the cd and the computer recognnized that
one) Anyway, if there are any suggestions...this camera is
already broken so I will try them!
Thanks!
JANUAR Y 22, 2008 2:3 7 PM
Anonymous said...
oh yea, I also can't turn it off before it powers off.
JANUAR Y 22, 2008 3:08 PM
Anonymous said...
My camera doesn't have a rubber cover for the usb port, so,
similar to the "tapping" method, I turned the camera so the
lens was pointing down and smacked the bottom of the camera
against my inner thigh. Powered camera up and it worked fine.
JANUAR Y 23, 2008 5:28 PM
Anonymous said...
well I had my Finepix s7000 lens stucked with sand(yes sand!).
it turns on at picture model with the logo and then died. The
lens does not retract.The logo is still there but very hard to see
as the screen seems to be dark but it is there and freezed.
So switch back to OFF and then View model then OFF to
retract. Tried all the way but not work. Should I open it to clean
the lens and gears or should I just put it in some kind of liquid
to remove those sand away without the batteries, and then
completely dry it? I just scare to open it by myselt.
Thank you for your best comment/Regards
JANUAR Y 25, 2008 12:5 7 AM
Camera Repair said...
Anonymous, You have a nice camera. Sorry to hear about the
sand. But first, do not use liquids to clear the sand. Also, you
shouldn't open the camera to clean the sand if you don't feel
confident in doing so. Instead, would recommend repeated
cleaning's with compressed air around the lens, and also in any
openings of the camera (memory card slot, battery door, etc.).
Maybe also consider using a small vacuum cleaner around
these openings to draw the sand out. In between each cleaning,
try tapping or shaking the camera to dislodge more sand. The
logo is showing up dark as much of the battery power is likely
going to the lens motor trying to overcome the sand.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 12
JANUAR Y 25, 2008 8:10 A M
Josh said...
WHEWW!!! OMG THAT WAS SO CLOSE. BECAUSE I DIDN'T
HAVE A WARRANTY. AND MY MOM DIDN'T KNOW THAT I
BOUGHT THE CAM YET. BUT I DID THIS BEFORE THE
PAGE LOADED. BECAUSE ONCE I GOT THE LENS ERROR
ON THE LCD SCREEN. I AUTOMATICALLY SEARCHED UP
ON GOOGLE. AND WHILE THIS PAGE WAS LOADING, I
FORCED THE LENS IN. AND I HEARD A CLICK. THEN I
TURNED IT ON AND IT WORKED! THEN I CHECKED ON
HERE TO SEE IF MY STRATEGY WAS ON HERE. AND IT
WAS! I VOTED. THANKS FOR THE SITE ANYWAY!
JANUAR Y 25, 2008 11:56 AM
Anonymous said...
Hi,
Just a quick note to say that with the help of the Dyson (other
vacuums are available) I managed to get our Casio Exilim
Z1000 working again.
The lens had been fully retracted, and merely twitched when
powered on, displaying 'Lens error' on the screen.
Put the nozzle on the Dyson and worked it over the lens
assembly for a few seconds and hey presto, it works again. For
how long, I don't know...
JANUAR Y 27, 2008 2:28 PM
Ashley said...
After trying the other suggestions on my Canon Powershot
A570 IS I tried #7 by grabbing the lens during power on and
not allowing it to retract. The Lens error message occurred,
although the next power on the lens extended further and all is
now working.
Thanks heaps.
JANUAR Y 28, 2008 3:18 AM
Sara said...
do not try forcing the lens. you'll come short.
FEBRUA RY 4, 2008 1:15 PM
bruce said...
Sonny DSC-W55:
lens gets stuck occasionally on start-up. when it wants to
extend but it cant do so, i fix it by patiently pulling on the lens.
on start-up.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 13
patience is needed, and sometimes i can't do it unless i'm
sitting on a desk with a flat surface.
FEBRUA RY 5, 2008 9:58 AM
teenynz said...
hi there. ive tried all of your tips but nothing has worked.
i have a casio ex-z75 that just stopped working, when i turn it
on the lens comes out and it makes a kind of buzzing/clinking
noise, the camera turns off but the lens is still out and then says
lens error, i then have tried holding the lens turning it etc. but
nothing has worked. i think that i will have to open it up. any
other suggestions or steps in what to do when i open it up?
FEBRUA RY 5, 2008 11:35 PM
Ronit said...
Very cool! I have a Canon Powershot A560, whose lens
wouldn't even BEGIN to open, and it reported "Lens error,
restart camera". I went down the list of fixes - and #6 worked!!
(Banging it around a bit). Way to go! Thank you so much!!
FEBRUA RY 6, 2008 11 :23 AM
Camera Repair said...
teenynz,
Sorry to hear that the easy fixes didn't work. But really, they
only work for something less than half the people based on the
voting, so don't feel too bad. Wish that I could give you some
easy tips for fixing the error by opening the camera, but I'm
afraid there is none. If the easy fixes didn't work, then the
camera probably needs replacement of the entire lens
assembly, which is no trivial task.
FEBRUA RY 6, 2008 7:39 PM
patrick said...
Hello camera repair, I was interested in buying an canon
sd1000 or something like it, but after reading all of these
problems I am reluctant. Can you please suggest which camera
would be a good choice.
Thank You,
From Patrick.
FEBRUA RY 10, 2008 2:47 AM
Camera Repair said...
Lens error's are a potential problems for all digital cameras
with a telescopic lens. Doesn't matter what maker. The SD1000
is a nice camera at a nice price. I'd say go for it, or it's bigger
brother at about the same price, the A570 IS. Also take a look at
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 14
Sony, as they also make some nice cameras.
FEBRUA RY 10, 2008 10:5 9 AM
Anonymous said...
Hi, I write you from Argentina. I have a Pentaz Optio E40 and
the lens is every time stayed out. It is stuck in that position.
Sometimes when I turn on the camera the legend "Lens error:
120,1,0,0" appears. I have tried everything you explain in the
site but nothing happens. I would appreciate your help, thanks!
Matias
FEBRUA RY 18, 2008 4:49 PM
Camera Repair said...
Matias,
As mentioned, these fixes only seem to work for less than half
of lens errors. For the unlucky half, the next option would be
replacement of the lens mechanism. Unfortunately, this usually
costs more than the average camera is worth. If it's too costly to
repair, and you have no other option, you might want to
consider retrying the last too fixes (tapping the camera, and
forcing the lens). Only this time using a little more force than
before.
Keep in mind that you may damage the camera further, and
please don't blame me if you do. But many people have
reported success with these two methods by using what they
considered excessive force.
For example, the following blog was started with the intention
of advising people NOT to bang on their camera. Of course,
people did the opposite, and you can guess their comments,
and the surprize of the blog's author:
Blog advising against banging cameras
FEBRUA RY 18, 2008 5:14 PM
Anonymous said...
Ok. I will keep on trying with these methods, and thank you
very much for your quick response. I will not blame you!! Then
I told you the results, Matias
FEBRUA RY 18, 2008 5:40 PM
Anonymous said...
I couldn't believe it I fixed my camera. I own a 5 month old
Panasonic Lumix DMC-LX2. My wife did drop the camera
accidentally and got the lenses stuck. I keep using my powerful
central vacuum hose to vacuum any dirt or debris from the
lenses and actually pull the camera lenses out slowly by suction
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 15
air. I loosen the screw at the bottom of the lense and let the
vacuum do more cleaning for about 10 minutes. I put the screw
back and the camera works like a charm. Thank you for the
info.
FEBRUA RY 20, 2008 5:46 PM
DanP. said...
I have a big problem hope you can help....I have a powershot
SD1000 and have had it since christmas went on a trip to the
beach and it was working fine than all of a sudden the focus
started coming in blurry. This was without zooming in at all. At
some times it says "lens error restart camera too" but the lens is
still extended. Any suggestions??
FEBRUA RY 25, 2008 2:5 7 AM
Camera Repair said...
danp.,
As the camera is relatively new, recommend contacting Canon
and requesting warranty repair of the focus problem.
CR
FEBRUA RY 25, 2008 5:56 PM
Anonymous said...
Thank you, this blog entry was so helpful! I had already tried
using new batteries, but it was the memory card the whole
time. Thanks again. :)
FEBRUA RY 26, 2008 1:53 PM
dguzman said...
I have a Coolpix 4800; I jammed the lens in an adapter during
digiscoping. It wouldn't make any noises or anything when I
turned it on; I just got the lens error. I tried all your fixes,
including opening the thing up (following your other Coolpix
instructions and just guessing at what to do) but I couldn't
actually get to the lens pins/guides assembly without more
detailed model instructions. So I finally gave up, but upon
putting the thing back together and trying the lens, I got an
improvement (I think): the lens actually made a fast rat-a-tat
sound like it was trying to spin and engage. I'm re-charging the
battery (it had sitting a while) and who knows? Maybe it will
work. Otherwise, I'll likely just give up on it.
FEBRUA RY 27, 2008 4:56 PM
John said...
I have a Canon SD1000, that recently had a little bit of a
different problem than most posts here. I figured I would post
my experience in hopes of helping out the cause. I did not get
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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an error but after zooming to any extent, I was not able to zoom
out. Powering the camera off and back on would reset the
zoom, but only until zooming in again... Anyhow, to fix this I
removed the battery and held the power button in for about a
minute. After replacing the battery and powering the camera
back on it seems to work fine. I hope this helps; no banging
required :)
MARCH 3, 2008 5:51 PM
Anonymous said...
I have a casio exz75. I was sitting on the floor and it slipped
from my hand while the lens was out. now it wont go back in,
and one side is in more then the other due to the angle of the
fall, i read the comments with the same exz75 owners but
nothing helped. i actually tried twisting it back in but i was
afraid to break it any other suggestions plzzzzzz
MARCH 5, 2008 5:13 PM
Anonymous said...
Thank you for the great tips.. None of which worked. We tried
them all and ended up taking a few screws out and then oiling
around the lens with sewing machine or hair clipper oil. Use
very little of this. Its amazing! Thank you for the tips anyways!
:)
MARCH 7, 2008 8:51 AM
Camera Repair said...
Now that's a first. Anyone else out there have any success by
applying a tiny bit of oil around the lens barrel?
MARCH 7, 2008 10:13 AM
jonno said...
Yes I tried some light machine oil on my Coolpix L6, it didn't
help. I am pretty sure there is some grit in there because on the
odd occasion when I can get the lens fully extended I can see
scratch marks down the outside of one of the barrels.
I have also tried gently probing with a feeler gauge; 6 thou
seems a good size that will just fit between the sliding barrels
but is still strong enough to shift obstructions. Again, this
didn't work for me, I suspect the grit has ended up in the
cogwheels below the barrels. I tried taking the whole thing
apart to clean it but can't work out how to get the front cover
off.
MARCH 9, 2008 3:46 PM
Camera Repair said...
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 17
jonno,
Take a look at this. The procedures should be similar for your
L6.
Note that I was never able to fix my L10 camera illustrated
here. Most broken ones on ebay seem to also have lens errors,
thus could not find a replacement part.
MARCH 9, 2008 4:40 PM
Chris and Jess said...
I dropped my Nikon Coolpix P2 while it was on, and got the
dreaded Lens Error. Since I lost my wife's last camera, this was
very bad news. Thanks so much for your tips, some gentle
prodding reseated the lens and made me look like a hero!
MARCH 9, 2008 5:53 PM
Lynn said...
I have the Kodak M753 and had actually tried step 7 in
despiration but to no avail before I found your blog. I went
from error 114,1,0,0 to 115,1,0,0 to 122,1,0,0 (lens would not
retract any more!) Your recommendation gave me the
confidense and the determination (since i really had nothing to
lose . . . repair would likely have cost more than the camera and
the non-refundable shipping and handling charges from kodak
were half the price! Thanks for the help. Got the pictures I
needed!
MARCH 16, 2008 10:09 AM
Scairns said...
This blog is awesome. Banging my camera (gently or otherwise)
did not seem to help. I attemptedsome of the other methods
but nothing reliable happened. However, when I went to turn
my camera on, facing downwards.. I shook or "tremored" my
hand while the lens extended and it seemed to work. Its
repeated several times and I'll see if the behavior continues this
wkend.
MARCH 20, 2008 9:38 PM
charlotte said...
Hi i have a olympus stylus 750. I dropped it today and the lens
is stuck fully out. I can still view the pics on camera but as soon
as i change it to take a picture, it moves slightly and i can hear a
noise but then it just switches off. I`m not getting any messages
come up. I really like the camera and havent had it long. Should
i still try the methods. Do you know how much they charge to
fix it cause they wont tell me without me paying £20 just to
look at it. Many thanks Charlotte
MARCH 21, 2008 9:04 AM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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charlotte said...
I i tried the pushing it in and its gone all funny. I can get a
picture up now but its blurry and the lens isnt coming out
properly any ideas please Charlotte
MARCH 21, 2008 9:45 AM
kalysta said...
oh my goodness...thank you so much for the poost! i was
freaking out when i got this problem on my canon digital ixus i7
and to think all i need to do was fix #4 to solve it all! you're my
saviour!
MARCH 21, 2008 10:02 AM
Camera Repair said...
charlotte,
Lens errors, especially from falls are very common. And yes,
the cost of fixing usually exceeds the value of the camera. But
note that the fixes listed here will not work for everyone.
Sometimes a lens can be damaged in a fall beyond repair. But I
wouldn't just give up on your camera yet. The fact that your
getting a picture, although blurry, is hopeful. Recommend
closely looking at the lens barrel when it's extended. Look for
any uneveness, and then gently try to straighten it by pulling
pushing twisting as needed. Listen for that "click" and stop
immediately if you hear it. If you get the lens working properly,
come back and we'll discuss focusing if that's still a problem.
CR
MARCH 21, 2008 10:02 AM
michaelhill1974 said...
I have a GE A730. I dropped it today and when I turn it on I get
the lens error message. I tried some of the things here but it is
not working. When I turn it on the lens come out the lens error
message shows and the camera shuts off. The lens will not
retract into the camera. Any help would be appreciated. My
wife is pretty upset at me for dropping her camera.
MARCH 21, 2008 9:09 PM
Anonymous said...
Hey my camera fell cause my brother threw it on now my dad is
really mad because i had save my money for 3 years now i don't
know what to do my lense is one side is in the other is out i
tried all the tricks but it doesn't work please help and reply
back at [email protected] or at yahoo answer in the
camra section its paki angel bluezzzzzzz
MARCH 22, 2008 9:22 AM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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Anonymous said...
im like the post before this one my brother threw mine my
camera is a fe-230 i tried alot i wish if you can help try any time
to not reply to this because i don't know the site name sooo its
[email protected] but i dont use Aim..............
MARCH 22, 2008 9:26 AM
Sean said...
I have a Canon Powershot A540 with a lens error. When I hit
the power button, I noticed that the telescoping lens tried to
adjust itself but got crooked. While the power was still on and
the lens was out, I simply (and gently) pushed down on the
higher side. Went back in like a charm!
Thanks for all the help and good luck to all.
MARCH 22, 2008 8:14 PM
Anonymous said...
I have a Sony Cyber Shot and was about 10 seconds away from
buying a new camera till I saw your site. My lens was frozen
and I couldn't close it. But I noticed there was a small gap and
the lens was actually crooked when I sat it down. I gently
pushed it to the side and it worked like a charm!!! Thank you
soooooooooo much!!!!!!
MARCH 23, 2008 11:07 AM
Anonymous said...
Wow - i can't believe that worked.
I have a Canon Powershot SD400 and the lens jammed one
day. I was getting ready to ship it off to some repair center
when i found this site. After gently but firmly tapping the A/V
out corner of the camera 4 or 5 times it works like a charm
again.
THANK YOU VERY MUCH!
MARCH 25, 2008 12:22 PM
jonno said...
Well, I finally got the lens assembly out of my Coolpix L6 But it
wasn't easy, the inside is very different from that shows by the
excellent L10 instructions provided by Camera Repair. I can
give more details if anyone needs them but you do need to be
able to unsolder a couple of wires and the battery terminals.
In any case the lens assembly was wrapped around by ribbon
cables and could not be opened very far, but from what I could
see everything was OK, no missing gear teeth etc, so I applied a
bit of machine oil to the moving parts (keeping well away from
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 20
the actual lenses) and reassembled it. It's certainly better but
there is still something sticking, gentle taps while the lens is
trying to open seems to help it and I can now take pictures
again, maybe it will improve further with use... OK, and maybe
pigs will fly?
MARCH 30, 2008 1:01 PM
Anonymous said...
Like everything else manufactured this day and age, digital
cameras are no different....its all over-priced,disposable junk.
MARCH 31 , 2008 6:57 PM
Jenna said...
Hi
i have a canon digital ixus60 or whatever its called... i've tried
all the suggestions but none of them are working :(
it says lens error, restart camera. the lens stays inside the
camera and doesnt come out. we've had it looked at but the
camera ppl said it will cost more to fix it than it would be to buy
a new camera.
it broke at the end of a linkin park concert, but im so happy i
got fantastic pics off the memory card :)
guess i better get a new camera now lol
MARCH 31 , 2008 8:50 PM
Anonymous said...
I dropped my canon powershot SD800IS in the middle of my
european vacation. the cylinder with the smaller diameter
wouldn't completely retract and the picture was blurry. There
was one position on the zoom dial that will take a clear picture
but it took a while to find it. I read your site but tips #1-5 didn't
work. I did not want to try tips #6-7 because i might completely
wreck my camera and not be able to take any picture for the
remainder of my vacation. Just got home yesterday and i tried
tip #7 today. While powering up, i pulled the inner cylinder
counter clockwise and felt a snap. Camera fixed! I regret not
doing this while on vacation because taking pictures was a real
pain when the camera was busted. At least now i don't have to
buy a new camera. Thanks a lot!
APR IL 1, 2008 6:56 AM
Anonymous said...
:>) lol, totally kool dude !!! Like i've been working on
sophisticated electro-mechanical systems for over half a
century [AEROSPACE]. And while it should be obvious that
anything can potentially fail [in infinite variation] typically, it's
moving parts and poor contacts that are at fault -- And your site
nailed it -- COWABUNGA !!!
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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APR IL 1, 2008 10:29 PM
Anonymous said...
Holy shit!
thanks so much!
i did everything.
this helped so much :D
yayy!
APR IL 3, 2008 3:40 PM
Anonymous said...
OMG THANK YOU YOUR BLOG ON LENSES FIXED MY
KODAK C513 I WAS SKEPTICAL AT FIRST I WAS EVEN
SURPRISED WHEN I FIXED IT THE ONE THAT HELPED
OUT WAS TWISTING THE LENS WHILE PUSHING THE
POWER...THANX SO MUCH
APR IL 3, 2008 8:02 PM
Allan said...
Hi... I can't thank you enough for your blog. As I was about to
throw my FinePix A205 in the garbage for a "lens error", my
wife suggested I google for a quick fix. I was so depressed (since
we don't have the money to upgrade) but a quick scan of your
fixes led me to quickly try Fix #4: Place the camera flat on its
back... and low and behold, as if by magic, I was shooting! I
couldn't wait to send off this POSITIVELY first comment ever.
ty... mil gracias!~sigh ;)
APR IL 5, 2008 5:31 PM
Anonymous said...
Hi. Thanks for the website!!! My camera was filled with
sand...somehow, and the lens had got stuck and wouldn't
retract. After reading this website i tried the twist method and
found it worked!!!! touch wood.....thanks again!!!!!
APR IL 6, 2008 3:03 AM
Tanairi Morales said...
thank you sooooo much. i plugged it into my computer and its
working now... you rock!
APR IL 10, 2008 1 :10 PM
Michele said...
Thank you for your advice!
This site truly gave me the inspiration to "slap" my camera out
of its funk. I have had my Coolpix P2 camera for 2 years, and it
has never given me problems, until I got the dreaded "Lens
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 22
error", for seemingly no reason (did not drop it, spill anything
on it, etc.). The barrel would not go in, the lens opened halfway.
I tried removing the battery, that did not work. I tried the next
steps, blowing on it, putting it in review mode, turning it on
upside down, etc etc ... finally, I tried shaking and hitting and
pushing. Still nothing.
After about 5 or 6 times of hitting it in every spot and from
every direction, one would think there was no hope ... well, by
the 7th (10th?) time, I tried hitting it from the top right side,
and, miraculously everything fell back into place. I have my
camera back again!
Thanks to this site. Much better than paying someone to "fix"
it... Sometimes even machines need a little shake. =)
APR IL 11, 2008 3:47 PM
Anonymous said...
FinePix A500:
had this solution, tried everything.
Eventually i slowly applied pressure on the focas len, and the
zoom mechinism, when it was switching off, and it make a
click. some sand came out, and the camera started working.
the motor is loud though, i then polished and oiled the zoom
lens cases. and ran some more compressed air though.
I mean, a loud zoom motor, or a �100 repair bill?
i'd rather doing it my way. hope this helps
APR IL 18, 2008 1:28 PM
Anonymous said...
FinePix A500:
had this solution, tried everything.
Eventually i slowly applied pressure on the focas len, and the
zoom mechinism, when it was switching off, and it make a
click. some sand came out, and the camera started working.
the motor is loud though, i then polished and oiled the zoom
lens cases. and ran some more compressed air though.
I mean, a loud zoom motor, or a £100 repair bill?
i'd rather doing it my way. hope this helps
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 23
APR IL 18, 2008 1:29 PM
Tania said...
Thanks a lot!!!
I tried most of the tips but the one that worked was pulling on
the lens barrel while starting up the camera. I used my
fingernail on the little plastic protector to pull the lens out. My
camera came back to life!
APR IL 19, 2008 11:51 AM
Anonymous said...
You're amazing and I'm so grateful. I had actually bought a new
cheap camera to get me by untill I could afford another and
thought as a last ditch effort I would do a search on Google for
Error's involving my "Sony Cyber-shot dsc-w1". I found your
website and removing the batteries and memory card worked
for me. I just hope I didn't damage the lens in all the fiddling I
was doing with it prior. Wish I found your website earlier.
Thanks. It was a camera about to go in the bin and is now
resurected. A++++
APR IL 21 , 2008 4:37 AM
Rachel said...
Thank you so much for your help! I fixed my camera! I have a
Nikon Coolpix S7c. First, I took out the battery and the memory
card. Turned it on and then off again and the lens cover finally
closed. When I turned it on after that I still saw the "lens error",
so I applied "gentle" pressure to the lens while it was open.
When I turned it on again I aimed toward the ceiling and
snapped a picture really fast and it was fixed! I am so excited!
Thanks again!
APR IL 23, 2008 12:39 PM
i hate cameras :) said...
okay so i have a Casio exilim 10.1 mega pixel and i dont know
what happened to it. it dropped on the ground on top of the
lens and the camera completely shut off and the lens is now
halfway extended outward and it doesnt let the camera go
on/off. the lens wont budge and i dont have a budget to fix this
PROBLEM. so can you help me?
APR IL 24, 2008 3:46 PM
allawi said...
Thanks a lot. it is working again. but pictures has clear
horizontal lines. tried different settings , no change. Any
advice?
APR IL 24, 2008 8:09 PM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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Camera Repair said...
I Hate Camera's, since the lens is obviously out of alignment,
recommend the last listed fix (trying to force it back into
alignment). Hope you get lucky, but keep in mind that only
about half the people are able to fix their cameras with these
procedures.
Allawi, your symptoms sound like a CCD problem. If your
camera is a Canon, Sony, Konica, Minolta or Fuji, click on the
following to see if your camera is listed:
If Canon click here
If Sony, Konica, or Minolta click here
If Fuji click here
APR IL 24, 2008 8:40 PM
Debbie said...
Canon PowerShot A530 - One of the supervisor's dropped the
office A530 yesterday. My co-worker and I spent about 30
minutes this morning trying all 7 of the fixes on your list, to no
avail. We knew that there wasn't much we could do to hurt the
camera, since if our attempts failed, the camera was toast
anyway. So after changing the batteries, removing the memory
card, tapping the usb cover, and finally forcing the lens
(repeatedly) with minimal success, my co-worker decided to
hold the camera flat, lens up, about 6 inches above the floor,
and dropped it. Miraculous results, it worked and continues to
work! At least, LOL, until the next time the boss drops it!
APR IL 25 , 2008 7 :5 6 AM
sunworshipper said...
i have had the problem where the lens was half stuck out and i
had the 3 beeps, i worryingly pushed the lens back into the
camera. i have been able to leverage the lens out about 3mm
but i can't pull it out any further. do i need to take this back to
the shop?
APR IL 27, 2008 4:02 AM
Anonymous said...
I have a Canon Ixus 860 IS. It had this lens error and I noticed
the whole lens was crooked. When you looked at it the lens
"hole" was sideways and it would not retract completely inside
the camera. Zooming in worked, but zooming out didn't and
caused a lens error.
I tried forcing the lens by twisting it to the correct position
while powering of, and finally it clicked and retracted in. Now it
works properly. :)
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
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APR IL 29, 2008 6:48 PM
ian said...
mine is a Samsung S630, just bought it three days ago. While
testing the macro i accidentally stepped on uneven ground and
hit the lens towards the wall. it now angles downwards and
wouldnt retract, plus the camera freezes with the samsung logo
when turned on. im desperate for help! im afraid warranty
wont cover this one.
APR IL 29, 2008 10:03 PM
Anonymous said...
I have a A530 Powershot.Thanks a lot for your help the posting
with the solution for the 'lens error' solution doing the
following worked to a treat and saved me a lot of money!!!
Another variation includes looking for uneven gaps around the
lens barrel, and then pushing on the lens barrel side that has
the largest gap. While doing these, listen for a click that
indicates that the lens barrel guide pins have reseated in their
guide slots. If you hear this click, immediately stop and try the
camera. The following photo illustrates unseated guide pins
that would cause a lens error.
MAY 3, 2008 4:26 AM
S.T. said...
You're a lifesaver! I have a Canon PowerShot A630 and I was
getting the "lens error, restart camera" message" so, after
reading your suggestions, I banged it on my desk several times
and...lo and behold...it works! Thank you!!! :)
MAY 5, 2008 7:48 PM
Zahra said...
Hey...
i dropped my camera recently and have a stuck lens. I've tried
all of the methods. The one that seems to work is forcing the
lens until it clicks. Then turning the camera on. It extends fully.
Then retracts, there's a partial shutter closure. Then it tries to
extend again and gets stuck.
It seems I hear the pin click into place when I force it but as
soon as the assembly starts moving, the pin becomes loose
again.
Do I need to open the camera up at this point?
clearly, its a guide pin problem but not sure if i've broken
something in the guide pin assembly that keeps it from staying
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 26
in place...
HELP!! :-)
Thanks,
MAY 6, 2008 8:10 PM
Anonymous said...
I have a Kodak EasyShare C613 and I recently dropped it in the
grass. Now everytime I try to turn it on, "Lens Error 150,0,047"
flashes on the screen and then the camera turns off. I've been
trying to find help online, but i don't really understand what to
do. I've seen a lot of people suggesting "pushing, pulling, and
banging" but I don't know exactly how to go about it and I don't
want to COMPLETELY break my camera when it still seems to
be half-working. Like I said, it turns on, but the lens only
extends a tiny bit, and then the lens error comes up and it
quickly turns off. So I can't get a good grip on the lens barrel to
try to pull it out. The camera looks perfectly fine except for the
lens cover. The bottom part of it doesn't go all the way down
when I turn the camera on, which I'm guessing is the problem,
but I don't know how to fix it. Using a blow-dryer didn't work
and neither did changing the batteries. I also tried turning the
camera on and holding down the shutter button but that did
nothing. I love my digital camera and I have to use it.
But there's no way I'm sending it somewhere to get fixed and I
don't want to have to buy a new one, so if anyone can help me,
I'd greatly appreciate it. Thanks.
MAY 8, 2008 6:45 PM
loca lynn said...
Help! I was taking picture of pictures i had to draw for a class. I
was holding my Exlim Casio z70 at chest height and it slipped
out of my fingers onto the kitchen floor. Now the camera turns
on, the lense goes out and in, but it will not take pics, and
makes a dumb repeating da dadadada sound every time i press
a button. Any ideas??
MAY 10, 2008 7:42 PM
Anonymous said...
Totally appreciate your post. I bought my girlfriend a Casio
Ex-Z1050 and unfortunately one of her young nieces turned it
on when the battery was low. The camera turned off with the
lens still out and every time you turned it on it would just beep
and you would be able to hear the cervo's trying to start up. It
would always shut back off. I tried gently pushing the lens back
in to no avail. Then I used the spine of the camera manual and
to my surprise the lens actually retracted. No damage that i can
see so far. Thank you so much for your wonderful blog.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 27
~Freddy
MAY 12 , 2008 4:17 PM
Anonymous said...
Nevermind, fixed my Kodak Easyshare C613. I tried the
blow-dryer again today and that didn't work, so I tried banging
my camera on the carpet, and OMG, it worked. I was sitting
down on the floor so I didn't hit it hard, but that did it. Now my
only problem is my memory card. It must have gotten damaged
when I dropped my camera. Guess I'll have to get a new one.
But hey, that's better than buying a whole new camera.
MAY 14, 2008 6:20 PM
Anonymous said...
My three-month old Canon Powershot SX100IS had this error.
I called Canon and they stated that I should mail the camera to
them, they would access whether it was covered by warranty
once it was in their possession, and quote me a repair price at
that time. Looked very bad for me.
Then I found this posting. I worked my way through the list
and Fix #6 saved the day. Thanks.
- Jason
MAY 17, 2008 11 :29 AM
Anonymous said...
Thank you so much for the helpful tips! For some reason
though, my Exilim Z75 is doing something very strange. When i
turn it on everything is fine, i can zoom, look at my pictures and
everything. But when i press the shutter button, the camera will
not take a picture. I've never dropped the camera, the battery is
fully charged, and i can't think of anything that could be wrong
with it. Is there any way you can help? thank you so much,
Megan
MAY 18, 2008 12:48 PM
Camera Repair said...
anonymous,
Talk about coincidences. Just put up a new post today for that
type of problem. Check it out by clicking here.
MAY 18, 2008 1:35 PM
Anonymous said...
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 28
Hi
I have Cannon Powershot. While taking picture it slipped from
my hand and hit on the floor and I started getting Camera lens
error.
The post have been really useful. I tried to push the lens
towards the widest gap and heard a click. After that my camera
was able to turn on. I repeated this step thrice listening to click
sounds and now the lens is almost in place and I am able to
take a picture.
Thanks for a great post.
MAY 21 , 2008 12:54 AM
kathy said...
My daughter dropped her Casio Ex-Z1050 while taking a
picture and the lens would not extend fully and would retract
again right away, but not fully. I tried pulling the lens to keep if
from going back in, but that did not work. So, I pushed the lens
down evenly with my thumbs, and wa la no more camera lens
error. The camera is working perfectly again.
MAY 21 , 2008 8:57 AM
Alia said...
Thanks for the post! I have a Casio Exilim EX-z77 and I
brought it with me to the beach this weekend. I suspect I got
some sand in the lens because the lens wouldn't close and just
say 'lens error' and 'retry power on'. I forced the lens in, and
now when I turn the camera on it makes a buzzing and clickin
sound, and what i see through the camera is very blurry. It
won't allow me to take a picture, and usually it shuts off within
the first 15 seconds of turning it on. Every few times, the lens
will not close and I will have to force it in again. Is there
anything you suggest I do or am i due for a new camera? It is
relatively new. I got it for Christmas. Your help is greatly
appreciated. Thanks in advance!
MAY 22, 2008 10:40 PM
Tom said...
Hi
I tried all your tips and eventually had no option but to force
the lens. There seemed absolutely nothing wrong with it to look
at it.
But, I got so fed up that I tried something else -
I lay the camera facing up with lens pointing towards sky and
placed a small cork beer mat over the lens. then hit the mat all
around with handle of large enough screwdriver.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 29
Did it around the mat a few times and listened for the famous
''click''. Finally heard it and then turned on camera and
amazingly, the lens withdrew and camera is fine now.
I stress - this is a ''do or die'' type of action. Definite last resort
but worked for me.
MAY 25 , 2008 10:41 AM
Anonymous said...
I tried No 7. All it took was an extremely gentle rotation of the
lens. There was an obvious click and slight realignment of the
lens as it dropped back into place. It really was an extremly
gentle rotation of the lens which didn't feel as though it could
possibly have done any damage to the camera. Thank you.
MAY 25 , 2008 1 :5 3 PM
Anonymous said...
alright im not gonna lie, i dont have time to sift through all of
these comments to see if anyone else mentioned this but,
this is an awesome idea for a blog, great job.
i tried all of these but my camera still did not want to work.
however i fixed it by taking it apart, the top cover thingy, and
then pushing the lens back down into place. now it's fine.
toodles!
- heather
MAY 27 , 2008 1 :28 AM
Anonymous said...
my camera was like jamming when the lens tried to come out
and saying lens error, so i tried forcing it out and ended up
snapping the front of the lense off, so now its absolutely fucked.
MAY 28, 2008 1:06 PM
Camera Repair said...
I'm leaving the above post as-is just to amplify what's already
been stated here several times. There is obviously some
potential for further damaging your camera with some of these
fixes, especially with Fixes # 6 and 7. Again, these fixes should
only be considered for a camera that's out of warranty, who's
cost of repair would be excessive, and would otherwise be
considered for disposal if unfixed.
CR
MAY 28, 2008 5:46 PM
Anonymous said...
Dropped my Canon SD600 that I bought off eBay and the lens
was stuck out and crooked. Method #7 work for me... luckily. I
didn't think it would. I use a PowerShot SD600 at work
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 30
everyday too. We bought it from Best Buy and made sure to get
the 4 year warranty plan. We've been through 7 different
cameras and a few times it was because the camera was
dropped. They fixed it or replaced it for free every time.
MAY 28, 2008 10:01 PM
mai said...
hey i have a kodak easyshare m753, and like a week ago, it
wouldnt retract the lens and was stuck like that. i was so afraid
of telling me mom, and i had planned to spend like 80 dollars
getting it repaired. was about to call manufacturing to have
them fix it but id still have to pay shipping and possibly even
fees if they dont include lens in their warranty. i had tried
sticking the cord in to charge it and i tried hitting it and what
not haha, but yeahh! i just put in the cord again and this time it
worked! the lens retracted. so thank you!!
MAY 29, 2008 8:10 AM
Anonymous said...
This was very helpful. I have a Nixon Coolpix L6. My lens
would not retract,it took blurry pictures, then I kept getting the
lens error.. I did two thing. 1) Remove the battery and replace
with new batteries 2) Hold the Shutter button while I pressed
the power button.
THIS WORKED!!!!!!!!11
MAY 30, 2008 9:56 AM
Anonymous said...
wahoooooo!!! I never would have tried this!!! My sister
dropped my brand new Casio Exilim ex-z80 on brick, with the
lens open!!! Couldnt' get the lens to retract all the way and kept
getting lens error and retry power on messages. tried pushing
lightly on lens. But after reading all this, thought "what the
heck" and pushed harder, it clicked and went back in!!!! Works
fine now!!!! Yeah!
Thanks so much for this blog!
MAY 31, 2008 9:45 AM
veda said...
hi i have a powershot a85 and it stopped working (ie) will not
turn on. It was working fine without indicating any problem...
MAY 31, 2008 8:59 PM
Summer said...
i have a canon powershot sd1000.
my sister dropped it a couple inches on the lens while it was
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 31
still retracted. i turned the camera of and the lens did not go
back in. now everytine i start the camera it flashes lens error
and turns of my camera. the lens always twitches a little,
JUNE 3, 2008 7:10 PM
Toni Kearney said...
I tried all the steps. I am now going to open the camera lens.
My best bet is that there is dirt near the lens. Im just going to
have to find out - but this post is really good!
JUNE 5 , 2008 12:52 PM
Brett Green said...
Panasonic FZ8... lens got stuck and wouldn't retract. I DID
NOT drop the camera. #7 worked for me. Turned off camera
and performed slightly-more-than-gentle twisting of the lens.
This got the lens to retract, which was an improvement, but
was still getting stuck while zooming. After trying 4-5 more
times, it seems to be working again.
Maybe it's just me, but is seems the rotation mechanism is
more or less shared technology between all the manufacturers
(looking at some of the disassembly directions for various
cameras). Looks like someone needs to improve on this design
so that it's less inclined to misalignment and/or more durable.
In any case... Brilliant site! Thanks for putting this together.
JUNE 6, 2008 5:37 AM
Tobeon said...
Number 4 half worked for me, it would allow it to come on and
take photos, but it would still make horrible clanky noises and
it can't focus... I think it's screwed! :( Thank you anyways for
the helps!
JUNE 10, 2008 12:11 PM
Lihtan said...
I had a friend that let me try to fix her Canon PowerShot
SD600 after it produced a lens error and wouldn't do anything.
After a bit of research I decide to strip the entire camera down
and clean everything. I'm glad I did. All the internal circuitry
and mechanical parts were covered with bits of tobacco and
food debris. I found bits of foreign material inside the lens
assembly, and jammed in between the gear teeth. After a
thorough cleaning, the camera was back to working condition
again. The lens is a little noisy when it zooms, but it otherwise
works.
Word to the wise, don't keep loose smokes or food in the same
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 32
bag as your camera.
JUNE 11, 2008 4:51 AM
John O'Connell said...
I recently encountered a Lens error, reset camera with my
Canon A630. I tried to fix it using compressed air blown into
the gaps between the lens barrels but that didn't seem to make
any difference. In desperation, I gently twisted the smaller lens
barrel clockwise (looking at the lens front on) just after
switching on the camera and hey presto, the lens motor
whirred into life!
I don't know how long it'll take for the problem to re-occur: I
did notice that the gap between the zoom lens and the camera
body isn't exactly consistent around the lens circumference so
my fix may be temporary.
One thing I've learned that may be a useful tip to avoid the
dreaded lens errors in future: when taking photos and showing
them immediately after to other people, make sure the lens is
retracted before passing your camera around, otherwise it's
much more likely that the lens will accidentally end up out of
true as the camera is passed around and handled with the lens
extended.
JUNE 11, 2008 6:44 AM
Matthew said...
Truly invaluable advice! My wife's new Nikon Coolpix L10 had
a jammed zoom lens and 'lens error' message since she dropped
it in sub zero temperatures the day after our wedding. A repair
shop had estimated £50 just to open it up (no guarantee of
fixing it) and it was all looking hopeless... Then I read your
posting. 10 minutes very gentle force with a set of plumbing
pliers (!) to straighten the crooked zoom and a reboot with new
batteries got it running (if a little out of focus due to stiff zoom).
Then a few gentle pushes on the 'gap' side of the lens, and
testing the telephoto button till it stopped saying lens error -
and hey presto - sharp pictures, as good as new! My wife will
think I'm very clever, but you're the real genius! Thank you so
much.
JUNE 11, 2008 12:14 PM
Anonymous said...
Heard about this fix from somewhere on the net. Someone held
my Fuji F30 by the lens whilst it was retracting. Result "zoom
error" on screen, lens stuck halfway and the outer segment was
at a strange angle. So I manually rotated the lens gently whilst
pushing it back to the correct angle. The lens popped back into
place and has been working ever since with no problems to the
focusing or picture quality.
JUNE 18, 2008 10:5 8 AM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 33
Maggie said...
PLEASE HELP
I need the quickest response you can give!
My camera was on, then the battery went low, then it shut
off(all in about a second)
The lense was still out, and now, no matter WHAT i do (change
the batteries, any of your ideas) IT WILL NOT TURN ON, and
the lense will not retract.
It just stays out.
Please, Please help me.
Its a Kodak easyshare C613, its not old, i got it around
christmas.
I didnt drop it so i dont know what to do!
Please help!!
Send me an email
THANKS SO MUCH
JUNE 18, 2008 8:35 PM
Camera Repair said...
First of all, what kind of batteries are you using? If you're using
alkaline, or worse yet "Super Heavy Duty" then that may be
your problem. Consider using rechargeable NiMH batteries
rated at 2500 mah or better (Walmart sells them for around $7
for a package of four). Regular batteries just don't have the
oomph needed to power digital camera's for more than a few
pictures. Some brands or batches or batches of batteries may
have problems just starting the camera, even if brand new and
straight out of the package. In comparison, NiMH batteries
have 3 to 4 times the power of alkaline batteries, and you can
use them again and again, making them very economical. This
would be the first thing that I'd recommend that you check, as
the symptoms that you mention are very common to what may
be experienced from low power batteries.
CR
JUNE 18, 2008 10:48 PM
Siena said...
Well, I DID drop my camera, on the hard concrete outside,
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 34
lens-out, lens-down. It's a Canon PowerShot SD450. The lens
got stuck about halfway and would then stop. It was evenly
stuck while it was off, but when I tried to turn it on I could see
that one side was sticking up, so I had to force it. I had to press
a lot harder than I was really comfortable with (forget being
gentle!) but it finally all gave and snapped back into place with
giant force. Now it opens and closes beautifully like before and
I'm going to be a lot more careful.
JUNE 19, 2008 1:12 PM
Melanie said...
I have a Casio Exilim and I love it dearly. It is the greatest
camera I have ever owned.
So last year when I had lens issues I was very upset. For a while
it wouldn't even turn on.
But I have since learned tricks. People make fun of me for
smacking the camera when I turn it on, but it works! The timer
auto-focus still doesn't work and the zoom won't focus
properly, but the silly broken camera still takes better pictures
than any I've ever owned, so I haven't felt the need to replace it
yet.
Lens issues are not the end of the world. Just inconvenient.
JUNE 19, 2008 8:06 PM
Anonymous said...
My A730 had the "Lens Error" so I tried the tapping technique
and turned the camera on at the same time; the battery cover
come open and the lens stayed out. I left it out and then I
listened for dirt in the lens by trying to turn each one; nothing
there but then I turned the inner or second part of the lens
about 15 degrees to the right, closed the battery cover and it is
working again!! Weird Huh?
JUNE 20, 2008 10:44 PM
spatler said...
I have a Samsung Digimax S500. Solution #7, "Forcing the
lens," worked great! After looking closely at the barrel I noticed
the interior barrel was cocked and not aligned perfectly
straight. I gently grabbed it with my fingers and applied a very
slight sideways force and the lens immediately lined up and
began working fine. That's all it needed!
JUNE 21, 2008 8:23 AM
Bree said...
As frustrated as I am, I have tried almost every one of these
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 35
methods posted, and my camera still won't work! I have a Sony
Cybershot DSC-S700, and when my camera's off, the lens is
halfway out. when i turn it on, the lens just twists out a little
bit, but not all the way. I think the smaller lens (front part of
the lens) is stuck, and it won't budge when I try to force it
around...
I'm really sad, especially because I need this camera for my
classes. :( Please help me if you can. If you can email me, it
would be much more convenient for me.
My email is [email protected]
So if you can, please email me there. Thank you!
JUNE 22, 2008 8:36 PM
Anonymous said...
Please help! Ok, Ive tried like all of these... I have a Casio
Exilim EX-Z75, which started giving me the lens error after I
came back from a party at the beach.... so Im pretty sure It got
sand somewhere in the lens mechanism. Anyway, when you
power on the lens extends fully, the screen comes on for a bit
then it starts buzzing-clicking for a bit, then the screen blacks
out and the buzzing stops and it just stays extended. The screen
then says "Retry power on" then the camera shuts off.....
Then when i push power again, it does a little bit of the buzzing
then the lens retracts and the screen just says the dreaded:
"Lens Error" and it shuts off.
Gah! I don't know what to do! I feel like the lens works fine, but
its just stuck in this "loop" of not-working.... i think I might
have to open the case.... but what do I look for? Help!
JUNE 23, 2008 10:10 PM
Amy said...
I have a Canon SD750 and my camera's lens starts making
clicking noises when i turn it on and off as well as when i zoom.
The lens then got stuck and i got the message that said "lens
error, restart camera" I use the #7 method by forcing the lens
and it worked. However, the lens are still making the clicking
noise when i turn it on or off as well as when zooming. I am
afraid that my camera will stop working again. Any idea on how
to fix the click noise? Thanks
JUNE 23, 2008 11:44 PM
Camera Repair said...
Bree, Anonymous and Amy,
Am sorry to say that these fixes will not work for everyone.
Recommend every once in a while to give the fixes another try.
Bree recommend #6 & 7, anonymous recommend #5, 6 & 7,
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 36
and Amy recommend living with the click unless it fails again,
then would recommend #7.
Do not recommend any of you opening the camera unless you
have some familiarity with electrical circuitry (you can get
zapped, very badly too believe it or not).
CR
JUNE 24, 2008 3 :47 AM
Anonymous said...
i have an exilim and i dropped it and the lense looked crooked
so i forced the lense down and it went half way down and then
got stuck i pushed the top part of the lense down and il looks
like ife the middle part of the lense is stuck what do i do
JUNE 25, 2008 9:5 8 PM
Anonymous said...
thank you for this. fix #7 totally worked! i dropped my
powershot while the lens are out then e18 flashed on the lcd.i
gave up on it and bought a new powershot. but still thanks for
this post.:)
JUNE 26, 2008 2:39 A M
William said...
I have a Kodak M873 easyshare camera. One day, I turned it on
and it made a beeping noise and the lens zoomed in and out
and then closed.
I tried using your methods, but nothing seems to work. :(
Help? :o
JUNE 26, 2008 10:17 AM
Twoyorkie said...
I had a ccd problem with my dsct5 sony camera that was fixed
FOC by Sony ....many thanks.......BUT THEN i dropped it in a
boating lake ....bugger.....I dried it out and amazingly it worked
after 48 hours in a dry place....BUT the lens gives a fuzzy
imaage ...can i get into the auto focus area to clean it ?????
JUNE 26, 2008 3 :04 PM
Anonymous said...
Hey My Canon Camera said it had a lense error. My friend and
I tried everything then when we came to "Hitting the camera on
the usb cover on the table" we did multiple times while hitting
the power button and to our suprise IT WORKED! I would
reccomend this.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 37
JUNE 26, 2008 3 :3 5 PM
Anonymous said...
I had already tried my own variation of step #7 and was
beginning to price out a new camera when I found this page. I
tried step #6 and it worked! Not sure how long this Canon
SX100 will keep shooting now, but it is back in action for now!
Thank you!
JUNE 28, 2008 8:3 0 AM
Leslie Du said...
OMG! Thanks so much for this post. I had a a75 that had a
jammed lens and step 7 did the trick THANKS SO MUCH! Now
i have another camera to play with again. Woopie.
JUNE 28, 2008 8:27 PM
Erin said...
Thank You! Fix #4 worked =]
I have a Nikon Coolpic S200,
and step 4 helped meeee.
I've broke 2 cameras already,
both had lens errors. If I
broke this one too then that
wouldnt be good =[ and i lost
the warrenty for this camera,
so im so happy its fixed!!
JUNE 29, 2008 1 :45 PM
Buttercuppy said...
I tried alomost evrything on my camera but it not work. my
camera is a sony cybershot dsc-s45. The lens is all the way in
and it won't come out...help me.
JUNE 29, 2008 11:31 PM
Camera Repair said...
Buttercuppy,
As mentioned, these fixes will not work for everyone. For your
case, would recommend retrying #6 every once and a while.
Lenses that are stuck while receded are particularly tough to
fix, cause you really cant do #7 (can't get a grip on it).
CR
JUNE 30, 2008 6:3 4 AM
Leah said...
I'm not sure if mine is a lens error or not. I have a Pentax Optio
A30 and was taking a close up photo of my dog, when he
suddenly reached forward and shocked the lens with his nose.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 38
The camera screen went blank, then the lens started to go back
inside, but it did it slowly and in a jerky motion. The lens did
eventually go all the way inside and the camera shut off. Now,
when I try to turn the camera on, the normal Pentax startup
screen displays for a second, but turns off, and the lens wont
open. Changing batteries, charging it, and other tips you listed
on the site haven't worked. I'm wondering if it was shocked,
maybe it blew a fuse or something? Do these things even have
fuses? Thanks!
JULY 2 , 2008 6:38 PM
Camera Repair said...
Leah,
Yes they do have fuses that are very difficult to replace, but a
static shock is not likely to break a fuse. What's very likely is the
shock damaged the camera's processor microchip. One thing to
try is a factory reset (press the four-way controller until the
reset menu appears, select reset, the press the OK button). If
this doesn't work, am afraid your camera may have been
damaged beyond repair by the shock.
CR
JULY 2 , 2008 9:07 PM
Anonymous said...
Thanks soooo much! #7 worked...IT WORLED! YAY!!!
JULY 4, 2008 1:20 PM
kelly McMahon said...
I cannot thank you enough! I was in NYC on the ferry going to
the Statue of Liberty when my camera slipped out of my hand
and knocked the lens out of wack. I eventually got the lens to
retract into the camera but it never worked correctly. Finally #7
did the trick for me. Now I can bring my camera on my trip
tomorrow! Thanks!!
JULY 4, 2008 6:54 PM
Anonymous said...
i own the powershotsx100 & earlier my friend found that the
lense was stuck. i was so close to turning it in for repair until i
read this. I tried about 3 of these tips, but #6 got it fixed. =] this
was really helpful.
JULY 4, 2008 11:15 PM
Anonymous said...
holding the power & shutter button while the camera(Kodak
m753)is flat on a table worked great for me on the 2nd
try!thanks for the help........MattM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 39
JULY 5, 2008 3:55 PM
Anonymous said...
hi. i have a Kodak MD863. i just got it not too long ago. and i
took it to my friends house, and it got dropped on its lense
while it was open. and when we turned it off the lense went in.
every time i turn it on. the lense tries to come out and it doesnt
work so it shuts down. and it's been broken for a few weeks. i
tried all of the suggestions on this page. and none of them
seemed to work. do you know of any way to fix it?
JULY 6, 2008 12:46 PM
Anonymous said...
Canon S1: I gently nudged the lens sideways, pushed it, pulled
it, and then hit the bottom of the camera against my palm. And
now the lens is no longer stuck.
JULY 6, 2008 4:37 PM
Anonymous said...
Thanks for the information. I had someone drop my camera in
a pool and then promptly power it on to see if it was still
working. This caused the lens to partially retract and then
become stuck. When the camera dried out I started getting the
"lens error." I tried applying pressure to the lens while
powering up and it kind of freaked it out and retracted back in
like a scared turtle. I still got the error though, so I knocked it
up a bit against the desk and-- what do you know-- all is well
again.
JULY 7, 2008 9:31 PM
Anonymous said...
I have an Exilim EX-Z75 and I fell very hard to the ground ON
THE LENS PIECE! well... I think that it is pretty much screwed
by now since it is leaning in a 10-15 deg angle to one side...
Does anyone know if this is fixable? Does anyone know where
can I buy this piece? Thanks!
JULY 8, 2008 11 :01 PM
Camera Repair said...
Anonymous,
Did you try fix #7 (manually straighten the lens assembly)?
Actually replacing the lens assembly is a daunting task. If these
fixes don't work, then it may be time to consider selling on ebay
for parts.
CR
JULY 9, 2008 6:17 AM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 40
ThaliaFox said...
Thank you so much!!!
I was photographing the kids cooking at school when I got the
E18 and the lens stuck out. I had tried all the battery and
memory card stuff at work , then after googling it became very
worried that my camera was dead. However, after finding your
site and reading your info - I bet I got flower in it so I tried the
vac method and worked straight away. Shall be more careful in
future and thank you so much because I couldn't afford a new
camera at the moment. All my heart felt thanks Thalia x
JULY 9, 2008 3:20 PM
ThaliaFox said...
Sorry just realised I wrote flower- I meant flour!!!!!!!!!!!! Not
setting a good example am I?!
JULY 9, 2008 3:32 PM
Dragafari said...
I tried all the methods here and didn't work any. But then I
took a Videogame case, one those of PS2 that are quite soft and
started hitting the lens by its side while I turned it on. And it
started to move again! It's a great solution without any risk for
your cam, so try it!
JULY 11 , 2008 7:10 AM
Anonymous said...
I have a Canon Powershot SD600. and i tried all of your steps
and none work..it goes to the Canon part and then i turns black
and says Lens Error,Restart Camera and 3 beeps. Do you know
anyother way to fix it?
JULY 11 , 2008 2:14 PM
Anonymous said...
Thanks a million and I mean this literally. I followed the
instructions poster here and I was able to fix my friend's
camera after it was accentially dropped.
JULY 12 , 2008 4:12 PM
Anonymous said...
I got a Canon SD890IS just one week ago and it took some
unbelievable pictures, especially low-light no flash shots. I have
had a Canon S70 for nearly 4 years that has worked flawlessly
and from the beginning I noticed that this new camera made an
unusual sound when the lens extended or retracted.
On the fifth day of our family's vacation, I turned the camera on
to take a picture only to have the lens open to a point and lock,
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 41
evoking the error message and accompanying beeps. It has not
moved a micrometer since and I believe I've tried every single
remedy idea and then some.
I'm certain that this is a manufacturing defect, but how can I
prove it? I'm afraid if I contact Canon it may compromise other
possible solutions to the problem.
JULY 15 , 2008 12:00 A M
Camera Repair said...
Sometimes you just get a brand new, yet defective camera. The
advantage that you have is that it's just a week old. As such,
recommend skipping Canon, and just taking the camera back to
the retailer for exchange or refund as defective.
CR
JULY 15 , 2008 6:28 AM
"Clark" said...
PowerShot SD750, lens coming out halfway. Removing battery
AND memory card did the trick. Thanks for keeping the cash in
my walet!
JULY 15 , 2008 7 :06 AM
Anonymous said...
Have a Casio Exilim Z-1000 - a little over a year old and
condition is as new because I've hardly ever used it and take
great care of all my electronic stuff.
Lens got stuck out one night without the camera having fallen
or had any other shock ever. After reading a few blogs, I
managed to push it back in but then it wouldn't extend out
anymore and got the dreaded "Lens Error" message. That was
about 3 weeks ago.
Contacted Casio and they said I'd have to pay $129 to have it
repaired. So I ordered a new camera last week, a Canon
SD1100, that should arrive... tomorrow.
I was so gutted by the "death" of the Exilim that I even threw it
around on the ground in my flat a few times. I thought that at
least it would know why it was not working then.
Today, out of boredom at work, I checked the net again to see if
I could find a way to do something and stumbled upon your
blog.
I tried a few of your solutions and... you guessed it, #7 worked
for me, by twisting the lens a few times to the right, while
holding it before it would get right back in the body of the
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 42
camera. It's now working again!
So I felt I had to say: NICE ONE GUYS!! :)
And also - how many people must be ripped off when they
actually use the "customer support/repair dept" of their
camera's company!? It's a disgusting thought...
Anyway, problem now is - I have downloaded the user manual
for the Canon I'm expecting tomorrow and I'm not sure I want
to send it back, as it looks like a nifty camera. Still, I'd get $207
back by doing so... but as someone said, who knows how long
the Casio Exilim will survive now...?
D'oh! I don't know what to do anymore. Should I keep both
cameras? I'm thinking I could use the Casio for outdoor/"risky"
pictures and "save" the Casio as much as possible, maybe?
Whatever, you guys rock - thanks for helping us with your
awesome (and bookmarked) blog!!
A.C.
JULY 15 , 2008 4:11 PM
MiRage said...
Heyy thanks for this site. I have a Sony Cybershot 5.1 MP
camera and for some reason the lens got stuck. I turn it on and
it wouldnt budge. and it says please turn off and turn back on. I
did that and removed the battery, and also tried forcing the
lens back in. none of the above worked. Thinking i was gonna
trash the camera anywayz. I just banged the lens on my palm a
few times . and it just worked. I dont think it was dirt or
anything but it fixed it.
JULY 17 , 2008 10:12 PM
LureBeauty said...
Thank you so much! Fix #4 worked for me!
JULY 19, 2008 12:35 PM
Anonymous said...
I tried #1 through #5 with no luck. I was about to try #6 but
then I noticed after I had taken the ring of my PowerShot A540
that it seemed like a little rubber ring was peeking between the
crack of the zoom cylinder and the non-moveable plastic ring
below the removeable plastic ring. It was less than half an inch
in length, so I decided to gently push it back in with the
rounded tip of a butter knife. I turned the camera back on and
that fixed it.
Thanks for information.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 43
JULY 19, 2008 4:43 PM
Boits said...
wow. Cool site. I have Nikon Coolpix S1 with lens error. Took it
to bits revealing loads of stuff from building sites! Very pleased
it all went back together working, or rather not working, as
before. No more damage done. Found your site. Most of the
fixes are for cameras with zooming lenses unlike the S1 which
doesn't come out of the body. However darklurker's fix of
holding the ok button worked to clear the error. Now the
camera "sees" again but the lens motor is grinding. Any fixes
for this?
JULY 20, 2008 1 :04 PM
Chuck said...
Nikon L6, one day started having blurry pics, then the lense got
stuck in the open position. Was about to call Nikon for service,
but came upon this website. Tried removing batteries, turning
on and off, while pressing/pulling lense. Motor started
grinding, gave it couple "love" taps on a soft surface, on "AV
out" side first, then with camera facing up, lense started
moving again. Immediately turned camera off, lense retracted
successfully and fully. Turned on again and tested camera,
focuses OK, zoom OK, pictures back to normal. THANK YOU
guys!! You save me a lot of heartache and money.
JULY 20, 2008 11:07 PM
dwgLEA said...
I need kodak v803 disassembly manual. if someone can help ?
JULY 21, 2008 2:12 AM
Anonymous said...
Brother God bless you. I droped my Casio Z1080 and its lens
got stuck. I tried the the technique of turning it on while
holding the shot button and then pushed it gentally. it worked
JULY 22, 2008 2:41 PM
cannonpowershot said...
hey i have a Cannon Powershot A560 and i was out side and i
dropped it WHILE THE LENS WAS OPEN!!!!!! BUT I WENT
INSIDE I FORCED THE LENS IN AND I THOUGHT I
SOLVED IT...BUT NOPE THE CAMERA LOOKS PERFECT
BUT WHEN I TURN IT ON IT KEEPS SAYING LENS ERROR
AND I TRIED ALL 7 STEPS PLEASE TELL ME WHAT I NEED
TO DO
JULY 23, 2008 8:17 PM
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 44
Anonymous said...
I have a Canon SD 500 and the Lens would not open. Went
thru all the Steps and none worked until #7. I thank you, as you
saved me a $130 repair.
JULY 25, 2008 8:3 1 AM
Anonymous said...
http://www.MegaShare.com/459726
password =w55
this will help you
good luck
JULY 29, 2008 4:16 AM
Courtney said...
I dropped my Canon A430 with the lens extended. I know, it's a
terrifying thought. The lens barrel had become dislodged. It
wasn't rotated at all, but if you looked at the camera from the
top, you could see that it was skewed to one side. Needless to
say, it would not retract. When the camera was powered up, the
lens would budge ever so slightly, only to return to its original
position and display the error message. I was told by many that
my camera was kaput.
I finally gave up. Figuring I had nothing to lose, I let a friend of
mine mess around with it. He started pushing on the lens from
the side. A minute later, there was an audible crack. We
examined the camera, and found that the lens looked relatively
straight. I put the batteries in and started up the camera.
Miraculously, it was in perfect working order. Somehow, he
managed to align it perfectly. The lens still wiggles a tiny bit,
but I have had no performance issues for a month. Nothing
short of a miracle. Please, do not attempt such a repair unless it
is your absolute last resort.
JULY 29, 2008 1 :48 PM
Anonymous said...
Hi!
Thanks for sucha great article.
My problem with my Canon IXUS 60 is that it turns on, I can
take a pic, but then it shuts itself off.
The power button wont work at all after this.
Have tried nearly everything!
Any tips?
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 45
Thanks
JULY 30, 2008 3:27 PM
Camera Repair said...
IXUS 60 Anonymous,
The symptoms you're describing sound like a bad battery. How
old is your battery? They really aren't meant to last more than a
year or two. Luckily these days there are many inexpensive
generic batteries that should work just fine with your camera:
Amazon NB-4L Batteries
JULY 30, 2008 5:41 PM
Anonymous said...
Thanks, #7 worked for me! My old Olympus c-5050 lens stuck
in the middle of taking pictures one day, sent it to Olympus
repair out in LI and they wanted $200-not worth the
investment in a 5yr old camera. They also offered me a
"discount" to buy an Olympus SP570 for $499 if I traded this
in- this camera sells for $412 at b&h photo! I tried the 1st few
steps b4 sending it to them and the last few thinking worth a
shot and it works great!!!
AUG UST 1, 2008 8:3 7 PM
haylers47 said...
Hello!
Im 14 years old and I recently dropped my Panasonic Lumix
DMC-LX2 40-50 inches off the ground onto wood. There was a
bit of force involved because I had the wrist strap on and I was
handing it to my sister and forgot to take the strap off and
swung my arm down. Now when I turn it on it tries to focus
(there is a blurry image and a black circle surrounding it) then
it tells me the lens cap is on. Its only about 5 months old and
I'm not sure if the warranty has expired. But regardless, I dont
know what to do!
Its clear that the lens is off track, but I'm really scared to do
anything. I tried aligning it again, then I turned the camera on,
and it made a loud clicking noise and vibrated! Now Im afraid
to touch it, and when i tried turning it on again just now, it
started clicking and what not AGAIN! But i cant find any
Panasonic repair shops online that you can just take it to. I will
be in the states for another 3 weeks, and I think thats not
enough time to ship it away and have it fixed...
HELP!!!
Hayley
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 46
AUG UST 2, 2008 4:00 PM
Anonymous said...
My sister's camera lens stuck out right in the middle of a
40week- once-in-a-life time trip with their 4 little kids. After
trying to fix the camera without help for a whole day, I found
your site and used the "turn on and press shutter button" and it
fixed it within seconds. Thanks for the great help!!!!!
AUG UST 3, 2008 6:13 PM
Anonymous said...
I followed the advice and damaged my camera even worse than
it was but there is a silver lining in the cloud:
1) I found a great blog.
2) I had fun torturing my camera.
Best,
A.
AUG UST 3, 2008 6:18 PM
Krishnaa said...
I have a Fujifilm Finepix J10. I bought it 3 months ago. I
dropped the camera from around 3'2" from the ground on the
lens side, and the lens got cocked to one side. When I switch on
the camera, it says "Zoom error". I tried #6 and #7, but it's still
stuck. What else can I do?
AUG UST 3, 2008 7:00 PM
Lucas said...
What if the lens is stuck out?
AUG UST 3, 2008 9:43 PM
Anonymous said...
Wow! My son dropped his GE A735, leaving the 2nd stage of
the lens stuck at an ugly angle. After fixes 1-6 didn't work, my
other son suggested using a rubber mallet to tap/bang on the
stuck stage. After about 20 blows of gradually increasing vigor,
the lens popped into alignment and all is well! Thanks for
encouraging to try banging - much better than trying to take it
apart!
AUG UST 9, 2008 6:13 PM
Anonymous said...
i have a canon sd1000 that said lens error restart the camera it
happened after going to the beach the vacum cleaner trick
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 47
worked
AUG UST 10, 2008 2:29 PM
Johanna Lynch said...
I have a Sony DSC-W70 and took it on a go-kart course last
week. There was so much dust blowing around that my lens
eventually would no longer open. It read "Access," then "Turn
camera off and on again." I was told it would be $250 to fix my
camera!! I was ready to with a screwdriver to try opening it up,
after reading a different blog, but am so glad I found your
suggestions first. I tried pushing the power and picture button
at the same time and actually saw some movement of the lens.
After a few more tries, I combined this with the "force the lens"
move. After a couple more tries, the LCD screen turned on!! I
took a few photos. Then it did some funky lens retracting and
extending on its own and shut off. Since then, it seems to be
working pretty well. I can hear a little bit of noise that wasn't
there before, when I extend the lens....BUT appears to be
working again. I am going to try it out tomorrow night at a
party, for the final say.
THANK YOU!!!!
AUG UST 15, 2008 12:04 PM
Kim said...
Hey,
I have a Canon Powershot A460 that keeps saying "lens error,
restart camera". I've tried all the tricks (except the 2 damaging
ones) and they aren't working. I haven't dropped, never taken it
to the beach, don't keep it in a case and have only had it for 8
months. It's still under warranty but I have my doubts that they
will do anything, I'll call though... Do you have any other
suggestions?
AUG UST 16, 2008 10:5 9 PM
Marci said...
Once you get it fixed (hopefully) I strongly recommend that you
permanently attach to your camera:
1. a lens adapter
2. a UV filter on the lens adapter
I have this setup on my Canon S5 IS. The lens adapter is not
large and it protects the camera's lens as it zooms in and out.
The UV filter protects the lens and can be left on for any kind of
shot. You can also purchase a tight lens cap with this set up
because it does not need to be able to pop off it you start your
camera with the lens cap on.
Although not perfect, this setup should provide some
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 48
protection from dust, sand, etc. as the lens moves WITHIN the
adapter. It also protects the lens surface from scratches,
fingerprints, and so forth. The UV filter is easy to clean, cheap,
and easily replaceable, unlike the lens itself. Lens adapters are
not expensive and I recommend a lensmate
(lensmateonline.com) or else one from your camera
manufacturer.
AUG UST 17, 2008 7:26 AM
Carribean guy with an a560 said...
HElP! i FOUND MY CAMERA WIT D LENS OUT ONE DAY,
SO I JUST PUSHED IT BAK IN. iT WAS IN A SOFT CASE AND
I GUESSED THAT SOMETHING TURNED IT ON IN THERE.
anyway, long story short, when i turn on my camera i hav to
grip it and flick the lens out. it doesnt zoom without my hand
guiding it and when i turn it off, i hav to help careen the lens
back into the slot. i tired everything u mentioned but i just
wonder if i could get some more personal help, cause they didnt
work. btw. the motor is working cause i hear it when i zoom in
and out and turn on and off the cam. HELP ME BREDREN!
AUG UST 18, 2008 12:22 PM
Anonymous said...
I've got a weird one that I haven't run across before. I have a
Canon SD1000. It's been dropped a few times, and gradually,
over the past couple months, I would turn the camera on and
the lens would only come part way out. Turn it off and on a
couple times, and it would start working normally. This
gradually got worse, until the camera now won't work at all; the
lens will only come partway out. Now the weird part: When you
put the camera in picture review mode, the lens pops all the
way out, then retracts. By this, I know it's not the gears or
something mechanical. I've tried all the steps to fix the problem
listed here to no avail. Anybody ever hear of this, or have any
suggestions?
AUG UST 20, 2008 7:20 PM
hellolovely said...
well nothing worked for me=[
im pretty sure i got sand in the lense because i could hear it
every time i turned it on and off
but it worked fine for about a week since i had gone to the
beach even though the sand was still in there
but today it just didnt want to work anymore
time for a new camera i suppose
AUG UST 20, 2008 8:27 PM
natalie said...
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 49
this would have been my third camera that had broke with the
same lens error problem. i turned the lens while powering on
and it miraculously sucked back into the camera. I about lost it.
props for a sweet post that helped me save 400 dollars AGAIN!
AUG UST 23, 2008 7:41 PM
Anonymous said...
I have a CanonA530 that had the 'lens error' messageand a lens
that wouldn't retract or extend all the way...
after trying many things I finally used a plier to really pull - and
push (hands didn't work) I heard a few clicks.. still had a
problems.. tried the pliers again more firmly which janked off
the outer most cosmetic ring in the very outer edge... ooops...
hit ON and it retracted... so don't know IF the ring being off
freed it but it works now! Yippy.
AUG UST 24, 2008 11:36 AM
Ajongbloed said...
Thanks for the info. What worked for my camera (a Canon
powershot A85) was a variation of fix #3: I turned on the
camera in record mode with the AV-cable inserted. It then fully
extended the (until then) stuck lens and when I shut the
camera of and then turned it on again (without the av-cable) it
worked properly!
AUG UST 25, 2008 2:06 AM
Camera Repair said...
I'm back from vacation!
Thanks Ajongbloed for the comment. I too have recently fixed a
lens error using #3, and think I know why it works. Inserting
the cable turns off the LCD screen allowing extra startup power
from the cameras battery to the lens motor. The extra power
can sometimes overcome jamming particals in the lens
mechanism.
It may be useful to keep the AV cable installed to provide that
extra power while conducting subsequent fixes 4 through 7? If
anyone tries this, please post here if this was successful or not.
CR
AUG UST 25, 2008 6:34 AM
Anonymous said...
I'm working on a friends camera and I guess this one falls into
the unlucky 50%. I can't manage to ge thte lens to even move,
no matter how hard I force. Really afraid of crushing the
camera. I'll bang it around a bit more and try forcing the lens
again, but I think this ones toast.
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 50
thanks for the blog, it gave me some things to try.
AUG UST 25, 2008 12:49 PM
Anonymous said...
I have a Samsung S860 purchase on ebay for 15.99 delivered. I
determined lens was sticking. After trying all tapping prodding,
twisting I found comment on hair trimmer mineral oil. One
drop around each ring and using a pick I worked the lens in
and out 2-3 times. Now it works fine. Desperate fix, worked.
Now I have a $150 camera for 15.99 Thanks for all your tips.
AUG UST 25, 2008 5 :24 PM
Anonymous said...
i have a samsung S760, i went on vacation and it just stopped
working. the lens would not go out or in, i thought maybe the
battery was dying so i charged it up. it was sort of working fine
and it shut off on me a couple of times. then i tryed to use it a
week later and it would not work, i tried a couple of your
methods and now my camera lens goes out, except when i turn
it off it only goes half way in, then i have to force it and it still
makes a loud beep beep beep noise, my father just bought this
for me..he doesn't know yet, i would like to try and fix it before
telling him, any suggestions?
AUG UST 26, 2008 7:39 PM
Camera Repair said...
Anonymous with the S760, others have experienced this same
problem with your model camera, and it seems to be a common
problem for the S760. The reported temporary solution is to
remove and replace the batteries, and the lens should then go
back in. Would recommend that if the camera is still under
warranty, that you have it either repaired or exchanged.
CR
AUG UST 26, 2008 7:54 PM
stephanie said...
hi. i've tried all of these repeatedly, and nothing has worked for
me. i have.... or rather... my mom has a Canon SD600. i take
this thing w/ me to shows and stuff, and never has this
happened to me before. the lens will not go back in. i'm
thinking it might've been the fact that people were pushing, and
quite possibly, the camera could've been between me and the
person in front of me, and i could've pressed the power button
by accident, causing the lens to not open?
when i first tried to turn on the camera, it opened, but then
showed me the "lens error, restart camera" message. i turned it
off then back on, but the lens would not go back in.
please help. D:
Fixing a Lens Error on a Digital Camera |Do It Yourself Digital Camera Repair
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital... 51
AUG UST 27, 2008 6:20 PM
http://stores.ebay.co.uk/Beyond-Keen-Clothing said...
Thanks for the info. My daughter dropped my canon a460 this
morning and I needed it to be fixed TODAY!
I tried all the suggestions and the last one, forcing the lens, did
the trick.
Cant thank you enough.
AUG UST 28, 2008 1:28 AM
Anonymous said...
I put a fresh charged battery back in the camera and it did the
trick to retract the lense. I did notice that the battery was low
when I was taking pictures the day before.. must of went dead
whle lense was open. Thank you
SE PTE MBER 2, 2008 9:42 AM
Harold said...
Yea I have a hp photosmart m425 which has a lens error 12 and
lens error 22 sometimes.And it seems like noe of the rules
helped mine.Can anyone help me or has the same camera as
me and tell me how to fix it PLEASE!!!!!!!!!
SE PTE MBER 3, 2008 6:05 PM
Mike Ran said...
Hi, I have a Canon SD1000 with a Lens Error message when I
try to turn it on. It was dropped by a 5 year old :). Initially, the
lens barrel was halfway out, but I pushed it back in! :( I noticed
you warned against that in the last step. Afterwards however, it
the lens barrel did come out when I turned it on. This only
happened once though, now the barrel just wont come out. Any
suggestions? I have tried all the battery changing/turn on and
off steps.
Thank you so much for this blog, you are a hero among many.
SE PTE MBER 12, 2008 1:57 PM
Anonymous said...
I was able to push the stuck lens on my Fuji F10 in but the
power still will not go on. I bought a new battery too and
charged it thru the camera. I tried to unscrew to open but the
ones at the bottom is a special screw and can't open it. Any fix?
Where can I get a screw driver for that screw that seems to
appear like a "Y"?
SE PTE MBER 12, 2008 8:04 PM
adjwilley said...
Sony Cybershot DSC W5
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When I turn my DMC-TZ3 on, the lens open's up then...
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I have the same problem with my Lumix DMC-TZ3 lens - FixYa
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Lens would not retract. Tried step 7 on my own with no
success. Then found your page and did 1-6. 6 worked the first
try. I tapped the sides, top and bottom with my hand and it
worked. Thanks!
SE PTE MBER 12, 2008 10:45 PM
J-F said...
Thanks for the help, I have a Canon S3 IS with lens error. I try
the fix 1, 2 and 3 and it doesen't work but the fix #4 work well.
You save me a lot of money. :-)
SE PTE MBER 16, 2008 4:38 PM
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