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FOUR SECRETS OF A SUCCESSFUL CHROLes Dakens

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Les Dakens

FOUR SECRETS OF A SUCCESSFUL CHRO

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Les Dakens

FOUR SECRETS OF A SUCCESSFUL CHRO

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FOUR SECRETS OF A SUCCESSFUL CHRO

What do you think the 4 secrets are?

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FOUR SECRETS OF A SUCCESSFUL CHRO

1. Great marketer!

a) Know how your business makes money.

b) Create 3-5 year People Strategy linked to Business Strategy.

c) Develop products and services to meet your customer needs.

d) Communicate your progress each week.

e) Promote your successes – it brings in new business.

f) But remember – you are always on stage and people are always watching and listening – behave accordingly.

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FOUR SECRETS OF A SUCCESSFUL CHRO

2. Great People Expert!

a) Identify the critical people services you need to provide; use internal staff or outsourced providers.

b) Develop your talent assessment skills; you are the chiefpeople scout.

c) Use your Organization design knowledge to optimize the company structure (levels and spans).

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FOUR SECRETS OF A SUCCESSFUL CHRO

2. Great People Expert!

d) Measure what you value using simple metrics.

e) Hire smart, passionate HR educated staff and have your ownpersonal external coach/advisor.

f) Put customer friendly and efficient processes in place for each people service you provide.

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FOUR SECRETS OF A SUCCESSFUL CHRO

3. Great Coach!

a) Identify key people to coach including the CEO and other C-Suite execs.

b) Job shadow the executives for a day, meet their staff and have dinner with their spouse.

c) Write your development report; be a straight shooter withyour feedback.

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FOUR SECRETS OF A SUCCESSFUL CHRO

3. Great Coach!

d) Be the truth teller; coach to next level success or help themexit the company.

e) Work with the one-up manager to jointly manage the development process.

f) Report your coaching strategy to the CEO and Board; givethem your insights.

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FOUR SECRETS OF A SUCCESSFUL CHRO

4. Great Behavioural Performance advisor!

a) Identify critical leadership behaviours that directly influence company performance results.

b) Assess leader relationships, talent capability, processes & technology and rewards/consequences.

c) Work with key business executives to determine the key leadership behaviour changes required in their annualexecution plan.

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FOUR SECRETS OF A SUCCESSFUL CHRO

4. Great Behavioural Performance advisor!

d) Ensure your divisional HR leaders are skilled behaviouraladvisors and take accountability for behaviour change initiatives in their businesses.

e) Train senior leaders on Behavioural Science to better equipthem to handle enterprise wide behavioural changes.

f) Ensure your front line supervisors know how to applyBehavioural Science on a daily basis to influence employeeperformance.

FOUR SECRETS OF A SUCCESSFUL CHRO

Great Marketer

a) How business makes

money

b) People strategy

business strategy

c) Meet customer needs

d) Communicate progress

e) Promote success

f) Always on stage

People Expert

a) Critical people services

c) Optimize company

organization

d) Measure what you

value

e) HR trained staff /

personal coach

f) Friendly, efficient

processes

b) Talent assessment

skills

Great Coach

a) Identify key people

b) Job shadow execs

c) Honest feedback

d) Be truth teller

e) Work with 1-up

manager

f) Report coaching

strategy

Behavioural Perf.

Advisor

a) Critical leadership

behaviour

b) Assess relationships

c) Leadership behaviour

changes required

d) Knowledgable /

accountable HR leaders

e) Train senior leaders

f) Train supervisors

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FOUR SECRETS OF A SUCCESSFUL CHRO

Q & ADiscussion

FOUR SECRETS OF A SUCCESSFUL CHRO

Q & ADiscussion

The winners of the book prizes are…

FOUR SECRETS OF A SUCCESSFUL CHROLes Dakens