S.M.E. KC

Development-Engagement-Training for Human Potential & Capital

Introduction

Problem Identification

Is Employee Development a Strategy with Resources an Executive in Charge or an Afterthought?

Chief People Officer

Chief People Officer

Chief People Officer

Chief People Officer

Interview & Hire Right

Three Magic Questions:– In the last year what book have you read that helped you

to become a better person?– In the last year what training or class did you go to that

helped you to become a better person?– If you could do anything in the world and money wasn’t

and issue, what would you do?

Train Managers• Personality, Communication, Diversity• Group Dynamics & Meeting Facilitation• Creative Leadership

Orientation• Personality, Communication, Handling Conflict• Team Building Skills including Diversity• Time Management• Creativity

Training• Trainers & Managers Trained on Adult Learning

Styles, Creativity, Dynamic and Polish• Provide Options• E-Learning Options• Coaching Options• Must be Teeth– Attendance Required– Test– Training Objectives on Performance Review

Learning Management System

• Employee, Manager(s), Trainer all on same page.• Tracking implementation of training objectives.• 360 Degree Performance Reviews• Can include E-Learning• Statistical Analysis of Training & Performance

Reviews to be used in ROI’s.

Return On Investment• Managers-Executives, Trainers, Financial Analyst

should be trained to do ROI for Learning Development-Training Operations

• 3 Levels of Evaluation From Training– Did they learn: pre-post testing– Did they use it: performance review– Impact on company numbers like Sales, Quality,

Customer Service Scores

360 Degree Reviews• 1 on 1 Manager to Employer Biased & Subjective• 5 Person Reviews• LMS

Problem Identification• Chief People Officer vs. Human Resource Manager?• Interview & Hire Self Growth People?• Managers Trained?• Orientation?• Interpersonal Skills Training?• Teeth in Training?• Trainers & Managers Trained to Train?• Is There a Learning Management System?• ROI?

Solutions• Employee Audit – Evaluation• Training Development & Strategy– Determine Training Goals & Objectives– Hire Training Manager and Trainers– Train Trainers and Managers in Training Techniques– Contract Trainers for specific training needs

• E-Learning System • Learning Management System• Trainer on Retainer

Interpersonal Skills Training

• Basic Team Building Skills• Creative-High Performing Team Building /Skills• Team Leader Training for High Performance Teams• Basic Communication Skills & Personality Profile• Diversity Programs• Generational Differences• Creative Marketing, Customer Service &

Leadership Skills

Why Hire SME KC?• Turn Key Operation & ROI Tracking• Training Perspective vs. Management• Creativity Specialist• Generational Specialist• Passion• Fun, Light Hearted, Entertaining