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FCS-15129-16 EMERGENCY RESPONSE GUIDE FUSION HYBRID MKZ HYBRID 2016 FUSION ENERGI

FUSION HYBRID MKZ HYBRID FUSION ENERGI - Ford · hybrid vehicle identification ... the fusion hybrid, ... high-voltage safety systems and present a potential high-voltage

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FCS-15129-16

EMERGENCY RESPONSE GUIDE

FUSION HYBRIDMKZ HYBRID

2016

FUSION ENERGI

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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Table of Contents

FOREWORD .................................................................................................. Page 2

VIN Layout .............................................................................................Page 5

HYBRID VEHICLE IDENTIFICATION ............................................................ Page 3-4

HIGH-VOLTAGE ELECTRICAL DISCONNECT FEATURES ........................ Page 6

HIGH-VOLTAGE WARNING DECALS ........................................................... Page 7

HYBRID COMPONENT LOCATION AND IDENTIFICATION ........................ Page 8-9

HIGH-VOLTAGE SERVICE DISCONNECT.................................................... Page 12

HIGH-VOLTAGE BATTERY PACK ................................................................ Pages 13-14

Follow Existing Training and Incident Commander Direction .........Page 15APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE ......................... Page 15

Approaching a Damaged Vehicle ........................................................Page 16If The High-Voltage Battery Case Has Been Ruptured ......................Page 17Moving Damaged Vehicles - Wrecker Drivers ....................................Page 17Special Note To Salvage Yards ...........................................................Page 17High Voltage System - Do Not Cut Zones ..........................................Page 18

DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH VOLTAGE BATTERIES ........................................................................ Pages 19-20

ENERGI COMPONENT LOCATION AND IDENTIFICATION ........................ Pages 10-11

Fusion Hybrid .......................................................................................Page 12Fusion Energi ........................................................................................Page 13

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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FOREWORD The emergency response procedures for the Fusion Hybrid, MKZ Hybrid and Fusion Energi vehicles are similar to those for traditional gasoline-powered vehicles with the addition of special considerations for the high-voltage electric system components.

The Fusion Hybrid, MKZ Hybrid and Fusion Energi vehicles use a conventional gasoline engine in addition to an electric motor to power the vehicle.

• Gasolineisstoredinatraditionalfueltank.

• Electricityisstoredinahigh-voltagebatterypack.

The combination of a gasoline engine and electric motor provides for improved performance (V6 performance with a 4-cylinder engine and electric motor), reduced emissions and improved fuel economy. The Fusion Hybrid and MKZ Hybrid high-voltage systems are self-contained, never needing to be plugged into an electrical outlet for recharging. The Fusion Energi high-voltage system can be plugged into an electric outlet for recharging to optimize the vehicle’s extended electrical range. Both vehicle systems incorporate a generator that charges the high-voltage battery during cruising andbraking.

The information in this guide will allow response to emergencies involving the Fusion Hybrid, MKZ Hybrid and Fusion Energi vehicles to be as safe as non-hybrid vehicles.

The Fusion Hybrid, MKZ Hybrid and Fusion Energi vehicles have been designed with many safety features for your protection. These features help provide safe access to the vehicle under various conditions; however, when approaching a high-voltage vehicle in afire,rescueorrecoverysituation,alwaysfollowoneindustrystandardrule:

ALWAYS ASSUME THE VEHICLE’S HIGH-VOLTAGE SYSTEM IS POWERED UP !

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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NOTE:FusionEnergishown.

HYBRID VEHICLE IDENTIFICATION

• TheFusionHybridvehiclescanbeeasilyidentifiedbytheHybridbadges located on the left and right front doors. There is a Hybrid nameplate on thedecklid(locatedontherighthandside)thatalsoincludesthegreen leaf/blue highway Hybrid icon.

Hybrid/Energi nameplate and iconontrunklid.

Hybrid/Energi nameplate with Hybrid icon on front doors.

• TheFusionEnergivehiclescanbeeasilyidentifiedbytheEnergibadges located on the left and right front doors. There is an Energi nameplate on thedecklid(locatedonthelefthandside)thatalsoincludesthegreen leaf/blue highway Hybrid icon.

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HYBRID VEHICLE IDENTIFICATION - CONTINUED

• TheMKZHybridvehiclescanbeeasilyidentifiedbythe2.0Hbadge locatedonthedecklid.

MKZHybrid2.0Hnameplateonthedecklid.

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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Fusion Hybrid FWD

VEHICLE

• The5th,6thand7thdigitsoftheVehicleIdentificationNumber(VIN) identify the Hybrid vehicle line.

VIN POSITIONS 5, 6 and 7

P0L

L2LP0P

Fusion SE Full Hybrid MKZ Hybrid Full HybridFusion SE Energi Plug-in Hybrid

• TheFusionHybridandMKZHybridvehicleshaveauniqueengine appearancecoverwitharaisedHYBRID(orHYBRIDENERGIforEnergi vehicles) icon.

NOTE: Fusion/MKX Hybrid shown, Fusion Energi similar.

UniqueHybridengineappearancecover with raised lettering and icon

P0R Fusion Titanium Full HybridP0S FusionTitaniumEnergiPlugInHybrid

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. ExERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC jEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INjURY OR DEATH.

HIGH-VOLTAGE ELECTRICAL DISCONNECT FEATURES

The following list describes certain features that have been incorporated into the Fusion Hybrid, MKZ Hybrid and Fusion Energi vehicles that allow for either simple or automatic shut off of the high-voltage electrical systems.

• High-VoltageFuse—Intheeventofahigh-voltageshortcircuit,thehigh- voltage fuse opens, disabling the high-voltage system.

• High-VoltageInterlockCircuit—Wheneverahigh-voltageconnector isdisconnected,thehigh-voltageinterlockcircuitopensanddisables the high-voltage system.

• IgnitionKeyintheOFFPosition—Anytimethe12-voltsystemisturnedoff (ignitionlockcylinderisintheOFFposition),thehigh-voltagesystemis disabled.

• High-VoltageServiceDisconnect—Wheneverthehigh-voltage servicedisconnect(locatedbehindtherearseatback)isremoved,the high-voltage system is disabled. For additional information, refer to Page10inthismanual.

• ThermalSensors—Intheeventthebatteryisexposedtoextremehot ambient conditions and/or is being driven extremely aggressively with compromised cooling, power limits will be employed to prevent overheating. However, if the battery is in use and does become too hot, contactors will openandthevehiclewillshutdown.Insomeinstances,iftheignition keyisleftintheONposition,thiscouldcausethehigh-voltagebattery temperaturetoexceed60°C(140°F);ifthistemperatureisreached,the thermal sensors located near the high-voltage battery will automatically disable the high-voltage battery.

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HIGH-VOLTAGE WARNING DECALS

• OnHybridandEnergivehicles,WARNINGdecalsarelocatedon components in the high-voltage system throughout the vehicle. See the example below.

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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HYBRID COMPONENT LOCATION AND IDENTIFICATION

The illustration below and the call-out chart on Page 8 provide the location, description and basic function of the hybrid system components.

NOTE:Allhigh-voltagewiresandharnessesarewrappedinorange-coloredinsulation.

NOTE:FusionHybridshown,MKZHybridsimilar.

1

2

4

56

7

3

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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HYBRID COMPONENT LOCATION AND IDENTIFICATION - CONTINUED

COMPONENT LOCATION / DESCRIPTION FUNCTION1 High-VoltageBattery Approximately300- VoltsDC

• Liesflatinthetrunkarea, located behind the rear seat.

• Sealedlithiumbattery.

Provides high-voltage storage for vehicle’s electric motor.

2 12-VoltBattery • Locatedinthetrunkareaof the vehicle. • Typicalautomotive6-cell lead/acid design.

Provides 12-voltsforvehicleaccessories.

3 High-Voltage Service Disconnect

• Locatedbehindtherear seatback.• Orangerectanglewitha molded plastic handle, about 100mm(4in)inlength.

Provides means to disconnect high-voltage battery for safely servicing vehicle.

4 High-Voltage Wiring • Runs along the vehicle’s floorpanfromthehigh-voltage battery to the Electronically ControlledContinuously VariableTransaxle(ECVT), totheDC/DCconverter andthentotheelectricA/C and heater units. • Allhigh-voltagewiringhas orange-colored insulation.

Provides physical connection between high-voltage battery and vehicle’s high-voltage equipment.

6 Electronically Controlled Continuously Variable Transaxle (ECVT)

•Transverse-mounteddesign, similar to the non-hybrid Fusion and MKZ vehicles.

Provides rotational force to the wheels for vehicle propulsion and transmits rotational force to the engine’s generator to recharge batteries.

5 TransmissionControlModule

•Locatedabovethe transmission.

Provides rotational force during ElectricalDriveModes.Gener-ates3-phaseAChigh-voltageelectricity via two cables to and from the traction motor and generator.

•Containscontrolling electronics for managing propulsion.

7 ElectricA/C Compressor

•Locatedinfrontofthe engine. • Has an orange high-voltage wire attached to it using an interlockconnector.

ProvideselectricA/Coperation; replacesthebeltdrivenA/Ccompressor.

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Theillustrationbelowandthecall-outchartonPage10providethelocation, description and basic function of the Fusion Energi’s system components.

NOTE:Allhigh-voltagewiresandharnessesarewrappedinorange-coloredinsulation.

ENERGI COMPONENT LOCATION AND IDENTIFICATION

12

3

4

57

8

6

9

FCS-15129-16 2016 Fusion MKZ Hybrid Emergency Response Guide

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ENERGI COMPONENT LOCATION AND IDENTIFICATION - CONTINUED

COMPONENT LOCATION / DESCRIPTION FUNCTION

2 High-VoltageBattery Approximately300- VoltsDC

• Liesflatinthetrunkarea, located behind the rear seat.• Sealedlithiumbattery.

Provides high-voltage storage for vehicle’s electric motor.

3 12-VoltBattery • Locatedinthetrunkareaof the vehicle. • Typicalautomotive6-cell lead/acid design.

Provides 12-voltsforvehicleaccessories.

1 High-Voltage Service Disconnect

• Orangerectanglewitha molded plastic handle, about 100mm(4in)inlength.

Provides means to disconnect high-voltage battery for safely servicing vehicle.

4 High-Voltage Wiring • Runs along the vehicle’s floorpanfromthehigh-voltage battery to the Electronically ControlledContinuously VariableTransaxle(ECVT), totheDC/DCconverter andthentotheelectricA/C and heater units.

Provides physical connection between high-voltage battery and vehicle’s high-voltage equipment.

7 Electronically Controlled Continuously Variable Transaxle (ECVT)

Provides rotational force to the wheels for vehicle propulsion and transmits rotational force to the engine’s generator to recharge batteries.

Provides110Vchargingoptiontothe high-voltage battery when the vehicle is not in operation.

8 ElectricA/C Compressor

•Locatedinfrontofthe engine. • Ithasanorangehigh-voltage wire attached to it using an interlockconnector.

ProvideselectricA/Coperation; replacesthebeltdrivenA/Ccompressor.

• Locatedbehindtherear seatback.

• Allhigh-voltagewiringhas orange-colored insulation.

5 ChargingPort •Locatedonthedriverside fender.

6 Transmission ControlModule

•Containscontrolling electronics for managing propulsion.

•Locatedabovethe transmission.

Provides rotational force during ElectricalDriveModes.Gener-ates3-phaseAChigh-voltageelectricity via two cables to and from the traction motor and generator.

9 Electric Heater •Locatedintheengine compartment on the passenger side.

Provides passenger compart-ment with heat without turning the engine on.

•Transverse-mounteddesign, similar to the non-hybrid Fusion and MKZ vehicles.

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HIGH-VOLTAGE SERVICE DISCONNECT - FUSION HYBRID

NOTE: Ifpossible,releaseandremovethehigh-voltageservicedisconnect.

*

ROTATE THE LEVER TO HORIZONTAL.

PULL LEVER HANDLE OUTWARD TO DISENGAGE INTERLOCK.

REMOVAL INSTRUCTIONS

REMOVE THE HIGH-VOLTAGE SERVICE DISCONNECT.

NOTE: The Hybrid high-voltage servicedisconnect is located behind the rear seatback on the driver side. Fold the rear seatback down and remove the cover to access.

FUSION HYBRID VEHICLES

1

2

3

1

2

3

4

PULL THE LEVEL POSITION ASSURANCE(LPA) TAB TOWARD FRONT OF VEHICLE TO REMOVE.

4

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WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. ExERCISE CAUTION AND WEAR APPROPRIATE PERSON-AL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC jEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INjURY OR DEATH.

HIGH-VOLTAGE BATTERY PACK

HIGH-VOLTAGE SERVICE DISCONNECT - FUSION ENERGI

NOTE: Ifpossible,releaseandremovethehigh-voltageservicedisconnect.

ROTATE THE LEVER TO HORIZONTAL.

PULL LEVER HANDLE OUTWARD TO DISENGAGE INTERLOCK.

REMOVAL INSTRUCTIONS

NOTE: The Energi high-voltage servicedisconnect is located behind the rear seatback on the passenger side. Fold the rear seatback down and remove the cover to access.

1

FUSION ENERGI VEHICLES

2

3

4

1

2

3

4 REMOVE THE HIGH-VOLTAGE SERVICEDISCONNECT.

PULL LEVER POSITION ASSURANCE (LPA)TAB TOWARD FRONT OF VEHICLE TO REMOVE.

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•Ifpossible,isolateandavoidcontactwithhigh-voltagevehiclecomponents.If contact with the high-voltage system cannot be avoided, Personal Protective Equipment(PPE)suchasasplashshieldorsafetygoggles,gloves(latex, rubberorNitrile),anapronorovercoatandrubberbootsarerequiredwhen handlingdamagedbatteries.Exposuretoelectrolytecouldcauseskinand/or eyeirritation/burns.Ifexposed,rinsewithlargeamountsofwaterfor 10-15minutes.

HIGH-VOLTAGE BATTERY PACK - CONTINUED

•Ifthebatteryisexposedtointenseheat(orotherabusiveconditions),itis possiblethatflammablegasesandliquid(electrolyte)havebeenreleasedfrom the cells. The gases include combustible hydrocarbons such as methane, toxicgasessuchascarbonmonoxide,andverysmallamountsofeye/skin/lung irritantssuchashydrofluoricacidcouldbereleasedfromthebattery. Appropriateprecautionsshouldbetakentomakesuretheareaisproperly ventilated, such as opening the vehicle’s windows or doors. First responders shouldwearPersonalProtectiveEquipment(PPE)andselfcontainedbreathing apparatustosafeguardagainstthermal,electrical,respiratoryandskin/eyehazards.

NOTICE:Observethefollowingguidelineswhenworkingwithadamagedbattery:

•Thehigh-voltagebatteryislocatedintheforwardportionoftheluggage compartment.Thehigh-voltagebatteryliesflatjustbehindtherearseatback under the luggage compartment cargo cover.

•Removingthehigh-voltageservicedisconnectwilldisconnectthehigh-voltagefromthevehicle.Thebatterypackwillremainliveanddangerous.

•Thebatterycellscontainabaseelectrolyte,consistingoflithiumhexafluorophophate and organic solvents as the dominant active ingredient, that is absorbed in special polymericfilm.Theelectrolytewillnotleakfromthebatteryundermostconditions, however, if the battery is crushed, it is possible for a small amount of electrolyte to leak.

•Thetotalvoltageofthebatterypackisapproximately300voltsDC.

•Donotcutthehigh-voltagebatterycase.Donotpenetratethe batteries or case in any way.

WARNING: FIRES IN CRASH-DAMAGED ELECTRIC VEHICLES MAY EMIT TOxIC OR COMBUSTIBLE GASSES. SMALL AMOUNTS OF EYE, SKIN OR LUNG IRRITANTS MAY BE PRESENT. WEAR PERSONAL PROTECTIVE EQUIPMENT (PPE) AND SELF-CONTAINED BREATHING APPARATUS WHEN WORKING IN CLOSE PROxIMITY OR IN A CONFINED AREA, SUCH AS A TUNNEL OR GARAGE. VENTILATE THE VEHICLE INTERIOR BY OPENING VEHICLE WINDOWS OR DOORS. VENTILATE THE WORKING AREA. FAILURE TO FOLLOW THIS INSTRUCTION MAY RESULT IN SERIOUS PERSONAL INjURY OR DEATH.

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WARNING: ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH-VOLTAGE SAFETY SYSTEMS AND PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. ExERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC jEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HV SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INjURY OR DEATH.

WARNING: DAMAGED ELECTRIC VEHICLES SUBMERGED IN WATER PRESENT A POTENTIAL HIGH-VOLTAGE ELECTRICAL SHOCK HAZARD. ExERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) SAFETY GEAR, INCLUDING HIGH-VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC jEWELRY, INCLUDING WATCHES AND RINGS. DO NOT ATTEMPT TO ExTRACT THE VEHICLE UNTIL THE HIGH-VOLTAGE BATTERY HAS DISCHARGED INDICATED BY THE ABSENCE OF BUBBLING OR FIZZING. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INjURY OR DEATH.

1. FOLLOW ExISTING TRAINING AND INCIDENT COMMANDER DIRECTION

•EmergencyrespondersshoulduseLARGE amountsofwateriffireis presentorsuspectedand,keepinginmindthatfirecanoccurfora considerable period after the crash, should proceed accordingly.

• Thisguideprovidesonlysupplementalinformationasitpertainstothe Fusion Hybrid, MKZ Hybrid and Fusion Energi vehicles. The same rules applywhenapproachinganypotentialhigh-voltagesituation.Alwaysfollow yourhigh-voltagesafetytraining.Someprecautionstotakeinahigh-voltage situationinclude:

— Removealljewelry:Watches,necklacesandearrings.Removeany metalobjectsthatareconductorsofelectricity.

— WearthenecessaryPPEs:High-voltagerubbergloves,face shield, insulated boots, protective raincoat and apron.

• Bringthefollowingequipment:

— ClassABCpowder-typefireextinguisher.

— Anon-conductiveobject,about1.5m(5ft)long.Thiscanbeusedtosafely push someone away from the vehicle if they accidentally come in contact with high-voltage.

APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE

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• Ifthevehicleissubmergedinwater,varyingdegreesofarcing/shorting withinthebatterywilltakeplace.Donottouchanyhigh-voltage components or orange cables while extricating the occupant(s). Do not remove the vehicle until you are sure the high-voltage battery is completely discharged.Asubmergedhigh-voltagebatterymayproduceafizzingor bubblingreactiontothewater.Iffizzingorbubblingisobserved,the high-voltagebatterywillbedischargedwhenthefizzingorbubblinghas completely stopped, however, still treat it as if it was not discharged.

2. APPROACHING A DAMAGED VEHICLE

— Ifpossible,removethehigh-voltageservicedisconnect(s).For additionalinformation,refertopage10inthismanual.Iftheservice disconnects cannot be removed, avoid the high-voltage system components,andwearallappropriatePPEasoutlinedonpage13of this manual.

• Disablethehigh-voltageelectricalsystemusingasmanyofthefollowing stepsaspossible:

• Ifthevehiclehasanyexposedcables,makesuretowearhigh-voltage rubberglovesandotherappropriatePPE.Donottouchanybrokenor damaged high-voltage orange cables. Treat severed cables as if they contain high-voltage.

— Securethevehicle:PlacetheshiftleverintothePARKposition. PlacetheignitionintheOFFposition.Forvehiclesequippedwithpush buttonstart,makesurethevehiclereadylightisOFFtoverifythe high-voltagesystemisdisconnected.IfthevehiclereadylightisON, presstheStart/Stopbuttontoturnofftheignition.Blockthewheelsif necessary.

— Disconnectthenegativecablefromthe12-voltbattery.

• Ifthevehicleisonfire,useaClassABCpowder-typeextinguishertocontain andsmothertheflames.Ifwaterisbeingused, LARGE amounts of water willberequiredtoextinguishtheflames.Afire-hydrantordedicatedfire hose can supply the needed amount. Water can cause some degree of arcing/shorting across the cell and/or battery terminals; it can also react with the electrolyte from the cells to generate additional combustible gas andotherbyproductssuchashydrofluoricacid.However,thecoolingand smotheringeffectsofflushingtheaffectedarticlewithlargeamountsofwater and/orotherfiresuppressionmaterialisstillbeneficialforminimizingthe severity of the event.

APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE-CONTINUED

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3. IF THE HIGH-VOLTAGE BATTERY CASE HAS BEEN RUPTURED

4. MOVING DAMAGED VEHICLES — WRECKER DRIVERS

5. SPECIAL NOTE TO SALVAGE YARDS

• Justlikeanyotherbattery,hosetheareadownwithLARGE amounts of water(forexample,useafirehose).

• Ifpossible,removethehigh-voltageservicedisconnect.Foradditionalinformation,refertopage10inthismanual.

• FollowtheguidelinesintheWreckerTowingManual.

• Ifavehiclewithahigh-voltagebatteryistobescrapped,thehigh-voltage battery must be disposed of following all local, state/provincial and federal guidelines.

•Ratherthanattempttodischargeapropulsionbattery,anemergency responder,towtruckoperator,orstoragefacilitymanagershouldcontact expertsatthevehiclemanufactureronthatsubject.

•Bealert.Thereispotentialfordelayedfirewithdamagedlithium-ionbatteries.

•CallanauthorizedFordDealerorvehiclemanufacturerrepresentative,if necessary,todetermineadditionalstepsthatyoushouldtaketosafely recover or transport the vehicle.

— FrontTow:WheelLift(FWD)— RearTow:WheelLiftwithDolly(FWD)— Flatbed:FWDandAWD

•Operatorsoftowtrucksandvehiclestoragefacilitiesshouldmakesurethe damagedvehicleiskeptinanopenareainsteadofinsideagarageorother enclosed building.

APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE-CONTINUED

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6. High-Voltage System - Do Not Cut Zones

•Ifpossible,removethehigh-voltagebatteryservicedisconnectbefore attemptinganyextricationprocedure.Alwaysassumethehigh-voltage cabling and components are powered up.

• Ifoccupantextricationisnecessary,alwaysusecautionwhencuttingnear the vehicle high voltage system components. Do not cut any of the high-voltage under vehicle or under hood cabling (all high-voltage cabling is orange in color). High-voltage cabling runs from the high-voltage batteries under the left hand side of the vehicle to the underhood compartment. Refer to the diagram below for no cut zones.

APPROACHING A DAMAGED HIGH-VOLTAGE VEHICLE-CONTINUED

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1. In the event of damage to or fire involving an Electric Vehicle (EV) or Hybrid Electric Vehicle (HEV).

•AlwaysassumetheHigh-Voltage(HV)batteryandassociatedcomponents are energized and fully charged.

•Exposedelectricalcomponents,wires,andHVbatteriespresentpotentialHVshockhazards.

•Venting/off-gassingHVbatteryvaporsarepotentiallytoxicandflammable.

•PhysicaldamagetothevehicleorHVbatterymayresultinimmediateor delayedreleaseoftoxicand/orflammablegasesandfire.

DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH-VOLTAGE BATTERIES (TOWING, RECOVERY OPERATORS AND VEHICLE STORAGE FACILITIES)

For questions contact Ford USA 1-800-392-3673 / Ford Canada 1-800-565-3673

2. Vehicle Shutdown and High-Voltage System Disabling

Identify Vehicle

• Determine if the vehicle is an electric or hybrid-electric vehicle and, if it is, advise your dispatch and all other responders that an electric or hybrid-electric vehicle is involved.

•Toidentifypotentialsymptomsofadamagedhigh-voltagesystem,contactan authorized service center or vehicle manufacturer representative. Refer to the Owner’sManual,EmergencyPlacard(includedintheOwner’sManual)and/or theEmergencyResponseGuideforappropriatecontactinformation.

• Ifyoudetectleakingfluids,sparks,smoke,flames,increasedtemperature,gurgling, popping or hissing noises from the HV battery compartment, ventilate the passenger areabyrollingdownthewindowsoropeningthedoorsandcall911.

• Bealert.Thereisapotentialfordelayedfirewithdamagedlithium-ionbatteries.

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DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH-VOLTAGE BATTERIES (TOWING, RECOVERY OPERATORS AND VEHICLE STORAGE FACILITIES) - CONTINUED

3. Recovering/Transporting Vehicle

•Callanauthorizedservicecenterorvehiclemanufacturerrepresentative, ifnecessary,todetermineadditionalstepsthatyoushouldtaketosafelyrecover or transport the vehicle. •Alwaysapproachthevehiclefromthesidestostayoutofpotentialtravelpath.It maybedifficulttodetermineifthevehicleisrunningduetolackofenginenoise.

•Refertothevehiclemanual/recoveryguidetolocateproperattachment/connection points and transport method.

•Avoidcontactwithorangehigh-voltagecablingandareasidentifiedas high-voltageriskbywarninglabels.

4. Storing Vehicle

•For vehicles in the United States, notify Ford Motor Company 1-800-392-3673 (then follow the prompts on the voice response menu) or an authorized Ford Dealer as soon as possible as there may be additional steps necessary to secure, discharge, handle, and/or store the HV battery and vehicle.

• For vehicles in Canada, notify Ford Motor Company 1-800-565-3673 (then follow the prompts on the voice response menu), or an authorized Ford dealer as soon as possible. There may be additional steps necessary to secure, discharge, handle and/or store the HV battery and vehicle.

•Donotstoreaseverelydamagedvehiclewithalithium-ionbatteryinsidea structureorwithin50feetofanystructureorvehicle.

• Makesurethatpassengerandcargocompartmentsremainventilated.

• Prior to placing and while located in storage area/tow lot, continue to inspect vehicleforleakingfluids,sparks,smoke,flames,gurglingorbubblingsounds fromtheHVbatteryandcall911ifanyofthesearedetected.

•Maintainclearaccesstostoredvehiclesformonitoringandemergencyresponse if needed.

Forspecificinformationandsafetypreparationregardingthehigh-voltagesystem,referto WWW.MOTORCRAFTSERVICE.COM,selectquickguidesfortheappropriatevehicle emergency response guide.