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GEORGETTE LEIFLING 6079 Tanager Dr apt 110
Burlington KY 41005
Tel: 513 252 7270 Email: [email protected]
OBJECTIVE
I am a goal orientated woman looking to move up into the Management positions within Citi Bank. The TAP program would allow me to mold my experience into the fashion that Citi strives for and requires from its management and to become an OM for the company.
WORK HISTORY
Oct 2014 to Present
Student Loan Collector 2 Citi Bank Florence, KY Phone based contact with borrowers. I call and follow State, Federal and Company compliance Laws and negotiate payments with the borrowers.
l Word, Excel use and proficiency l Collections systems CSR and Cacs l Payment systems Western Union and CSR checks l Internet based searches for school information l Attention to financial details and notations l Strict compliance adherence 1 fail in 18 months l Train and assist co-workers in our department l Inbound and outbound calls/ manual outbound calls l Lead fellow employees by example to Citi standards
Nov 2002 to Oct 2008
Nurse Tech Atrium Medical Center Tri State I traveled between hospitals working with Behavior Health, Rehab and Emergency Medicine Nursing Staff. I assisted the staff of these departments with new medical information and medical breakthrough medications.
l Training of staff to bring them to current requirements l Assisted in training fellow co-workers on new practices l Assisted Doctors on appointments and therapy sessions
l Laboratory blood draws/ oral specimens l EKG / Phlebotomy assessment l Critical care and Trauma Unit l ER Dept Staff assistant l Minor Care treatment
EDUCATION
Aug 2013 to Mar 2014
Beckfield College Florence KY Nursing
Aug 1996 to May 1998
Cincinnati State Community and Technical College Cincinnati, OH Medical Technology and Science Program