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GEORGETTE LEIFLING 6079 Tanager Dr apt 110 Burlington KY 41005 Tel: 513 252 7270 Email: [email protected] OBJECTIVE I am a goal orientated woman looking to move up into the Management positions within Citi Bank. The TAP program would allow me to mold my experience into the fashion that Citi strives for and requires from its management and to become an OM for the company. WORK HISTORY Oct 2014 to Present Student Loan Collector 2 Citi Bank Florence, KY Phone based contact with borrowers. I call and follow State, Federal and Company compliance Laws and negotiate payments with the borrowers. l Word, Excel use and proficiency l Collections systems CSR and Cacs l Payment systems Western Union and CSR checks l Internet based searches for school information l Attention to financial details and notations l Strict compliance adherence 1 fail in 18 months l Train and assist co-workers in our department l Inbound and outbound calls/ manual outbound calls l Lead fellow employees by example to Citi standards Nov 2002 to Oct 2008 Nurse Tech Atrium Medical Center Tri State I traveled between hospitals working with Behavior Health, Rehab and Emergency Medicine Nursing Staff. I assisted the staff of these departments with new medical information and medical breakthrough medications. l Training of staff to bring them to current requirements l Assisted in training fellow co-workers on new practices l Assisted Doctors on appointments and therapy sessions

Georgette Resume Citi Bank

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Page 1: Georgette Resume Citi Bank

GEORGETTE LEIFLING 6079 Tanager Dr apt 110

Burlington KY 41005

Tel: 513 252 7270 Email: [email protected]

                OBJECTIVE

I am a goal orientated woman looking to move up into the Management positions within Citi Bank. The TAP program would allow me to mold my experience into the fashion that Citi strives for and requires from its management and to become an OM for the company.

WORK HISTORY

Oct 2014 to Present

Student Loan Collector 2 Citi Bank Florence, KY Phone based contact with borrowers. I call and follow State, Federal and Company compliance Laws and negotiate payments with the borrowers.

l Word, Excel use and proficiency l Collections systems CSR and Cacs l Payment systems Western Union and CSR checks l Internet based searches for school information l Attention to financial details and notations l Strict compliance adherence 1 fail in 18 months l Train and assist co-workers in our department l Inbound and outbound calls/ manual outbound calls l Lead fellow employees by example to Citi standards

Nov 2002 to Oct 2008

Nurse Tech Atrium Medical Center Tri State I traveled between hospitals working with Behavior Health, Rehab and Emergency Medicine Nursing Staff. I assisted the staff of these departments with new medical information and medical breakthrough medications.

l Training of staff to bring them to current requirements l Assisted in training fellow co-workers on new practices l Assisted Doctors on appointments and therapy sessions

Page 2: Georgette Resume Citi Bank

l Laboratory blood draws/ oral specimens l EKG / Phlebotomy assessment l Critical care and Trauma Unit l ER Dept Staff assistant l Minor Care treatment

EDUCATION

Aug 2013 to Mar 2014

Beckfield College Florence KY Nursing

Aug 1996 to May 1998

Cincinnati State Community and Technical College Cincinnati, OH Medical Technology and Science Program