MATRIX42 ENTERPRISE MANAGERGET MAXIMUM VALUE FROM SCCM

Matrix42 Enterprise Manager optimizes SCCM through a palette of user-friendly

functions that improve business process effi ciency and user acceptance of IT.

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WHAT IT DOES

Simplifi es repetitive tasks and daily SCCM operations Easily plan and push/rollout software, patches, operating

systems and services

Create reports & monitor compliance at a glance

Stop rollouts automatically if too many errors are

encountered

Rapidly troubleshoot & remediate errors- Create package

logic and execution orders

Accelerates IT service delivery to complete tasks in seconds rather than hours

Execute services immediately without infrastructural delay

Improve first call resolution rate at the Service Desk

Clearer monitoring with up-to-date information

Faster error recognition and remediation without scripts or

workarounds

Empowers users while minimizing risk and disruption

Users can schedule tasks such as updates, but only within

the terms of IT policies

Enables clear and easy communication with end users

Zero user disruption whilst working

Intelligent bandwidth usage to avoid system slowdowns

Software can be installed and remediated in offline mode

Self-served and time-limited local admin permissions in

offline mode

Effi cient - Secure - User-friendly

Matrix42 Enterprise Manager for SCCM dramatically simplifi es and streamlines SCCM administrative and management tasks, so IT staff spend much less time on them.

Key Features

Clear end user information and scheduling Easy to use, non-technical Web console for SCCM tasks Role-based secure delegation Software and service rollouts in seconds Reliable and easy rollout monitoring Simple graphical compliance reporting Emergency rollout stop Packaging with visual workfl ows and order control

User interaction: Essential, often complex, and now easier than ever before

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Simple report generation – no SCCM or SQL expertise needed

Easy control of SCCM functions – no access to SCCM console needed

HOW IT WORKS

Simple report creation - no SCCM or SQL expertise needed

Graphical compliance reports can be created directly from the

Enterprise Manager Web console or via periodic emails. This

allows IT and business staff to report on relevant SCCM infor-

mation without any SCCM or SQL know-how.

Easy control of SCCM functions – no access to SCCM console needed

In just 5 clicks, the Service Desk or any other IT representa-

tive can distribute software, operating systems, patches and

scripts with no technical training. Real-time, user- friendly

graphical progress information allows instant troubleshooting

and remediation.

Improved end user communication – user self-scheduling with no loss of control!

Users are provided with clear, comprehensive information on

tasks that will affect their workspace and when they need to

be carried out. They can schedule the task around their work

for minimum disruption, and are also made aware of things

they need to do to make the process run smoothly, such as

closing an application before running the task. The result: less

work and fewer headaches for IT staff as well as greater user

satisfaction with IT.

Secure and safe task delegation for non-IT-staff – delegation without the risk

By providing role-specifi c access to functionality around

packages & patches, computer groups and scripts, senior IT

professionals can hand over simple tasks to less expert

colleagues without giving them access to the SCCM console.

Headquarter UK88 Wood St.London, EC 2V 7RSUnited Kingdom

Tel: +44 - 208 - 528 - 1065Email: info_uk@matrix42.comWeb: www.matrix42.com

Headquarter Germany Dornhofstraße 44-46 63263 Neu-Isenburg Germany

Tel: +49 - 6102 - 816 - 0 Email: info@matrix42.deWeb: www.matrix42.de

YOUR BENEFITS

Faster, more effi cient processesEnterprise Manager accelerates business and IT processes by:

Easily plan and push/rollout software, patches, operating systems and services Create reports & monitor compliance at a glance

Automatische Emergency-Stop-Funktion bei Erkennung von zu vielen Fehlern Stop rollouts automatically if too many errors are encountered

Rapidly troubleshoot & remediate errors

Create package logic and execution orders

Happier users with a positive image of ITEnterprise Manager enables greater user satisfaction through:

Easily plan and push/rollout software, patches, operating systems and services

Automating software delivery so that rollouts take minutes, not hours or days

Automatically halting rollouts and alerting administrators if too many errors are

encountered

Allowing for optional integration with the best-in-class Matrix42 Service Catalog,

enabling users to install software on a self-service basis, according to a configu-

rable, workflow-based approval process

More time for IT professionals to add valueEnterprise Manager frees up scarce IT resources from repetitive SCCM

administration tasks through:

Ease of use that reduces training requirements for Service Desk and other IT staff by

60-90%, depending on their focus.

Enabling non-technical users to perform SCCM tasks without accessing the SCCM

console, minimizing the risk of misconfiguration and other human errors

Extended logging features with visual status monitoring that enable IT professio-

nals to troubleshoot up to 3 times faster

Integration with Matrix42 Service Catalog, enabling user self-service that can

lower the number of help desk tickets for software requests by 50-80%

Did you know?

Enterprise Manager for SCCM can:

Reduce IT provisioning costs by up

to 70% through integration with

Matrix42 Service Catalog

Reduce task worker and Service

Desk staff training requirements by

60-90%

Enable IT professionals to fix prob-

lems 3 times faster

Reduce help desk tickets for soft-

ware requests by 50-80%

" If you value good end user experien-

ce, you should use SCCM Enterprise

Manager from Matrix42. We’ve in-

creased User satisfaction and fl exibi-

lity, for the End User whilst reducing

the Administration overhead."

ANDREAS ROMER

Director Corporate Finance, IT, M&ASupport Center Desktop (FIIE) ZF Friedrichshafen AG

ZF Friedrichshafen AG

A selection of satisfi ed customers already using Matrix42 for effective SCCM optimization:

ZF Friedrichshafen AG Stadt Bern