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Where People Connect, Communities Achieve. Get the Edge! Pennsylvania Soft Launch Orientation January 2014. Connect!. @ LibraryEdge @LibraryEdge www.LibraryEdge.org. Where People Connect, Communities Achieve. SESSION OVERVIEW. Introductions Overview and Timeline - PowerPoint PPT Presentation
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Get the Edge! Pennsylvania Soft Launch Orientation January 2014
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
Connect!
• Introductions• Overview and Timeline• How this will Work• Review of Benchmarks• Resources• Using Results• Q and A
SESSION OVERVIEW
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
INTRODUCTIONS
NameLibraryNumber of branches
When was the first time you used a PC?
All people should have opportunities to enrich and improve their lives through open access to
exceptional information, communication and technology services available in public libraries.
ULTIMATE EDGE INITIATIVE GOAL
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
BENCHMARK GOALS
A tangible set of public access technology benchmarks designed tohelp local library leaders use technology to support local communitypriorities and deliver library programs.
Benchmarks help library
leaders prioritize and manage public
access technology
Motivate reinvestment and inspire continuous
improvement
Community outcomes and positive social
impact
The coalition of leading library and local government organizations working on Edge includes:
• Bill & Melinda Gates Foundation –funding partner for Edge• Urban Libraries Council – the lead agency for Edge• American Library Association, OITP• International City/County Management Association• Lyrasis• OCLC’s WebJunction• Public Library Association• State Libraries of California, Oklahoma and Texas• TechSoup Global• Universities of Maryland and Washington
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
THE EDGE ROUNDTABLE
• Opportunity to FOCUS on technology in library
• Assess current public access technology and how it’s used
• Identify ways to strengthen or enhance public access technology
• Engage with key leaders about the value of the public library in strengthening communities
WHY IS EDGE IMPORTANTFOR PUBLIC LIBARIES?
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
TIMELINE
EDGE PILOT 22 PA
LibrariesJune – Sept
2013
EDGE STATEWIDE
TrainingRegistrationJanuary 22,
2014
EDGE LAUNCHLibraries take the
EdgeFeb. – Mar. 24 2014
STATEWIDE FOLLOW-UP April 2014
HOW THIS WILL WORK• Registration begins on January 22, 2014, all libraries should go to
www.libraryedge.org:• Click on sign up• Select their library from the drop down menu• Enter contact information, certify authorization as representative for library,
submit form• Library will receive verification email and link to workbook
• Within 10 business days they will receive activation link to log on and begin assessment. They must click on link within 14 days, or the account will be deleted.
• Update your Library Profile• Take the Assessment – Complete by March 24, 2014• View Results and Reports• View Recommendations• Create and Manage Action Plan
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
EDGE BENCHMARKS VERSION 1.0
11 benchmarks to assess public access technology services across three main areas
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
Engaging the Community
and Decision Makers
OrganizationalManagement
Community
Value
ASSESSMENT WORKBOOK
• The Edge Assessment Workbook will assist you will collecting information needed to complete the Online Assessment
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
BENCHMARK 9
Benchmark 9: Libraries have sufficient devices and bandwidth to accommodate user demand.
• Information entered into the library profile will automatically produce required calculations
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
THE EDGE TOOLKIT INCLUDES:
• The Benchmarks Version 1.0
• Assessment Tool for collecting and reporting library data
• Resource Guide and Case Studies for identifying ways to strengthen the library
• Training for public library staff
• Communication Tools for promoting your work with Edge
• Executive Tool for engaging key community leaders
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
ONLINE TOOLS - DASHBOARD
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
ONLINE TOOLS - ASSESSMENT
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
ONLINE TOOLS – RECOMMENDATIONS/ACTIONS
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
ONLINE TOOL-Helpful Tips/Things To Know
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
• Use printed out assessment workbook to collect data ahead of time; filling it out before starting the online assessment. This will save time and headaches!
• Invite staff to participate in filling out the workbook and for discussion.
• Selecting the browser back button will exit you from the application.
• You have 60 days after you take the assessment to go back and modify answers.
• You can’t jump around, must complete the online assessment in order.
• If you answer YES to a question, it must be an absolute YES.
COMMUNICATION TOOLS
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
• Message set• Edge Social Media Content• Edge Web Content• PPT slides• Fact sheet
PENNSYLVANIA’S EDGE SUPPORT
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@LibraryEdge @LibraryEdge www.LibraryEdge.org
• http://www.webjunction.org/partners/pennsylvania/• Select Resources• Select Edge
YOUR SUPPORT TEAM
From the Urban Libraries Council: (the lead agency for the Edge Initiative)• Jake Cowan, Senior Program Manager• Lourdes Aceves, Project Manager• Alison Saffold, Senior Communications Manager• Colleen Bragiel, Project Manager – Media and Marketing
From the State Library of Pennsylvania:• Stacey Aldrich, State Librarian• Susan Pannebaker, Library Development Director• Diana Megdad, Library Consultant
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
EDGE SUPPORT CONTACTS
EDGE SUPPORT CENTERGo directly to http://support.libraryedge.org/support/home • create support requests• access a knowledge base and a content repository
Support requests will be acknowledged immediately with an automated email message with an initial (manual) response within 1 business day. More complicated requests may take longer to resolve.
STATE LIBRARY CONTACTSDiana Megdad Susan PannebakerEMAIL: [email protected] EMAIL: [email protected] PHONE: 717-787-3124 PHONE: 717-214-4047
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
USING RESULTS
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
• Review results• Identify areas to improve• Plan for action
Q AND A
Where People Connect, Communities Achieve
@LibraryEdge @LibraryEdge www.LibraryEdge.org
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