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  • Version 8.6 | June 2015 | 3725-74201-000AGETTING STARTED GUIDE

    Polycom RealPresence® Collaboration Server 1800/2000/4000/Virtual Edition

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    Copyright© 2015, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. 6001 America Center Drive San Jose, CA 95002 USA

    Trademarks Polycom®, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.

    All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom.

    Java is a registered trademark of Oracle America, Inc., and/or its affiliates.

    Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.

    Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages.

    End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this product. The EULA for this product is available on the Polycom Support page for the product.

    Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

    Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at OpenSourceVideo@polycom.com.

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    Polycom Support Visit the Polycom Support Center for End User License Agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

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  • POLYCOM REALPRESENCE COLLABORATION SERVER GETTING STARTED GUIDE 1

    Contents

    Chapter 1: About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Polycom RealPresence Collaboration Server Editions . . . . . . . . . . . . . . . . 3 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Polycom and Partner Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 The Polycom Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Audience, Purpose and Required Skills . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Chapter 2: Virtual Edition Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Install the RealPresence Platform Director System . . . . . . . . . . . . . . . . . . 7 Install Polycom RealPresence Collaboration Server, Virtual Edition Software with

    Your Virtual Environment Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Deploy RealPresence Collaboration Server Using a 3rd Party Virtual Environment

    Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Chapter 3: Appliance Edition Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Prepare for System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Unpack RealPresence Collaboration Server (RMX) 1800/2000/4000 . . . . . . . 18 Installing the RealPresence Collaboration Server (RMX) 1800 . . . . . . . . . . 24 Installing the RealPresence Collaboration Server (RMX) 2000 . . . . . . . . . . 27 Installing the RealPresence Collaboration Server (RMX) 4000 . . . . . . . . . . 33 First Entry Power-up and Configuration . . . . . . . . . . . . . . . . . . . . . . . 46

    Chapter 4: Login to RealPresence Collaboration Server . . . . . . . . . . . . . . . . . . . 51 Workstation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Login to RealPresence Collaboration Server . . . . . . . . . . . . . . . . . . . . . 57

  • 2 POLYCOM REALPRESENCE COLLABORATION SERVER GETTING STARTED GUIDE

    Set available languages in the Login Screen . . . . . . . . . . . . . . . . . . . . . 58 Default System Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

    Chapter 5: Starting Conferences Using Default Profiles . . . . . . . . . . . . . . . . . . . 61 Start a New Conference Using a Default Profile . . . . . . . . . . . . . . . . . . . 61 Joining a Conference Using Dialing Strings . . . . . . . . . . . . . . . . . . . . . 63

  • POLYCOM REALPRESENCE COLLABORATION SERVER V.8.6 ABOUT THIS GUIDE POLYCOM REALPRESENCE COLLABORATION SERVER EDITIONS

    POLYCOM REALPRESENCE COLLABORATION SERVER GETTING STARTED GUIDE 3

    About This Guide

    This guide provides the first time setup information that you need to configure a Polycom RealPresence Collaboration Server. Once you've completed first time setup, see the Polycom RealPresence Collaboration Server 1800/2000/4000/Virtual Edition Administrator Guide for additional configura- tion and customization tasks you can perform.

    Polycom RealPresence Collaboration Server Editions

    The Polycom RealPresence Collaboration Server is available in an Appliance Edition (for use with a Polycom Rack Server) and a Virtual Edition (packaged as software only).

    Most of the functionality described in this document applies to both editions, and so the product references are general-that is, the Polycom RealPresence Collaboration Server. However, when information applies to a specific edition, the reference will be specific - that is, Polycom RealPresence Collaboration Server, Virtual Edition or Polycom RealPresence Collaboration Server, Appli- ance Edition.

    Get Help

    For more information about installing, configuring, and administering Polycom products, refer to Documents and Downloads at Polycom Support.

    http://support.polycom.com

  • ABOUT THIS GUIDE POLYCOM REALPRESENCE COLLABORATION SERVER V.8.6 POLYCOM AND PARTNER RESOURCES

    4 POLYCOM REALPRESENCE COLLABORATION SERVER GETTING STARTED GUIDE

    Polycom and Partner Resources

    In addition to this guide, the available documentation that describes the Real- Presence Collaboration Server includes:

    • Polycom RealPresence Collaboration Server Release Notes

    Provides the information users need to know about the specific release of the system you're implementing.

    • Polycom RealPresence Collaboration Server 1800/2000/4000/Virtual Edition Administrator Guide

    Provides more detailed and specialized configuration, operation, and administration information users needs to know when using the RealPres- ence Collaboration Server.

    • Polycom RealPresence Collaboration Server (RMX) 1800/2000/4000 Hard- ware Guide

    Gives detailed information on system installation, conferencing capaci- ties, and system specifications.

    • Polycom RealPresence Collaboration Server (RMX) 1800/2000/4000 Instal- lation Quick Start Guide

    Provides a quick guide on system cabling and initial settings.

    To find all Polycom partner solutions, see Strategic Global Partner Solutions.

    The Polycom Community

    The Polycom Communitygives you access to the latest developer and support information. Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a

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