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GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

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Page 1: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

FOR MORE INFORMATION CALL 125 8880 or FROM A NON-TELSTRA PHONE, CALL 13 2200 AND SAY “PRE-PAID” VISIT telstra.com/ppmbb VISIT A TELSTRA STORE OR PARTNER

GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + WI-FI

Page 2: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

WHAT’S INSIDE

03 Safety first

06 Let’s get started

09 Your Telstra Pre-Paid 3G USB + Wi-Fi

11 Getting connected

16 Extra features

18 Wi-Fi home page

20 Problem solving

23 Extra bits you should know

LET’S GET THIS SHOW ON THE ROAD

You must be excited about your brand new Telstra Pre-Paid 3G USB + Wi-Fi.

This guide will help you get connected as quickly and as easily as possible. It’ll guide you through installation and run through all the handy extra features that are included.

If all goes to plan you’ll be up and running in no time, so you can get connected whilst on the move.

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Page 3: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

SAFETY FIRST

Please read all the safety notices before using this device.

This device is designed to be used at least 20 cm from your body. Do not use the device near fuel or chemicals or in any prescribed area such as service stations, refineries, hospitals and aircraft. Obey all warning signs where posted.

RADIO FREQUENCY SAFETY INFORMATIONThe device has an internal antenna. For optimum performance with minimum power consumption do not shield the device or cover with any object. Covering the antenna affects signal quality, may cause the router to operate at a higher power level than needed, and may shorten battery life.

RADIO FREQUENCY ENERGYYour wireless device is a low-power radio transmitter and receiver. When switched on it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimised for best performance and automatically

reduces when there is good quality reception. Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the device transmits at a higher power, may get hot and have a significantly shorter battery life.

DECLARATION OF CONFORMITY – SPECIFIC ABSORPTION RATE (SAR) The wireless device is designed to be used at least 20 cm from the body. We declare that the product detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electro-magnetic IC Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 20 cm from the body. The worst case SAR result is 1.57 W/Kg at WCDMA 2100Mhz.

N14945

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Page 4: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

YOUR PACKAGE CONTAINS THE FOLLOWING:•TelstraPre-Paid3GUSB+Wi-Fidevice

•TelstraPre-PaidNextG® SIM card

•ACcharger

•USBextensioncable

•ThisGettingStartedGuide

•TelstraPre-PaidWelcomeGuide

•Manufacturer’swarrantycard

•Wirelesssecuritycard

LET’S GET STARTED

ROHS DECLARATION (RESTRICTION OF HAZARDOUS SUBSTANCES)ZTE declares that the Wireless device is free from hazardous materials and complies with EU directive 2002/95/EC (commonly known as the RoHS Directive) and the amendments.

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Page 5: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

IMPORTANT: SECURITY SETTINGS SSID AND WI-FI SECURITY KEY (WPA2 KEY)•Thedefaultsecuritysettingsareuniqueforyourdeviceand

are provided on the Wi-Fi security card. Please keep this card in a safe place.

•Thesecuritykeyiscasesensitiveandshouldbeenteredexactly as it is written on the card. Your Wi-Fi security card key (WPA2 key) is also on the device.

•YoucanchangetheSSIDandSecurityKeytoyour own preferences.

•Youneedthisinformationtologonandusethedevice.

QUICK REFERENCE SECTION

Wi-Fi home page http://m.home

Wi-Fi home page password

password

Default SSID TEWM_xxxxxx

Default Security Key 10 characters which are case sensitive. Supplied on your security card.

Restore Defaults Press Reset button located under the back cover, between SIM card and SD card. Press gently with pen tip or pin to reset your device.

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YOUR TELSTRA PRE-PAID 3G USB + WI-FI

LED IndicatorsThe LED lights indicate your network connectivity and Wi-Fi status. Both LED’s will flash when you are transferring data.

Network Indicator Modem Status

Red Offline state, Power on, not registered

Green solid Registered on the 2G network

Green blinking Data active on the 2G network

Blue solid Registered on the 3G network

Blue blinking Data active on the 3G network

Network indicator

Thumb catch

Wi-Fi indicator

External antenna port

Wi-Fi Indicator Modem Status

No LED Wi-Fi is off

Blue solid WPS is active

Blue blinking Wi-Fi is active

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GETTING CONNECTED

1. INSERT SIM CARD•YourSIMcardshouldalreadybeinsidethedevice.

Check to make sure. To remove front cover use thumb catch on the top of the device and gently lift off.

•ToInserttheSIMcard,slideinasshown with the gold chip facing down.

2. CONNECT TO INTERNET VIA USB•InsertUSBintoUSBportonyourPCorotherdevice.

•Afteracoupleofminutesanewdesktopiconcalled Telstra USB+WiFi will be installed. Your device will automatically open a new browser with the Wi-Fi home page where you can manage your connection settings. If not then select Computer from your Desktop or Start Menu. Select the file AutoRun.exe. The desktop icon will then be installed. Double click on the icon to load the Wi-Fi home page.

Important: The USB must be plugged into a power source such as a PC or AC charger included in the box to operate.

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Page 8: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

4. ACTIVATE YOUR SIM CARD There are 2 ways to activate your service:

•Activateonlineviatelstra.com.au/activate. You can also access this link via the Wi-Fi homepage. or

•Call125 8887 and follow prompts (from a Non Telstra phone call 13 2200 and say “Pre-Paid”).

Refer to the Telstra Pre-Paid Welcome Guide for further details.

•YourTelstraPre-Paid3GUSB+Wi-Fiisnowconnectedand ready to use.

3. CONNECT TO INTERNET VIA WI-FI•EnsuretheUSBispluggedintoapowersourcesuchasa

PC or AC charger.

•CheckyourcomputerorotherdevicehasWi-Fienabled and search for wireless networks. Refer to your Wi-Fi enabled device manual for further details on searching for wireless networks.

•SelecttheSSID(Wi-Finetworkname)displayedonyoursecurity card. This is also printed on the device under the top cover. Then click connect.

•Enterdefaultsecuritykeyexactlyasshownontheincludedsecurity card. Note your security key is case sensitive.

You can modify your settings via the Wi-Fi home page at http://m.home.

For more information on the Wi-Fi home page see pages 18-19.

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Page 9: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

CONNECTING AN EXTERNAL ANTENNA Using an external antenna may be recommended in

areas of lower coverage to improve your device performance. TS9 termination antennas are available from your retailer. Insert the connector carefully to avoid damage to your device.

USING A MEMORY CARD (OPTIONAL ACCESSORY) You can also use your device as an external storage drive

when connected via USB or in Shared Access Mode via your web browser.

You will need a microSDHC card up to 32GB. Open the top cover of the device and insert the memory card as shown.

•YoucanchangebetweenUSBmodeandShareModeviatheWi-Fi homepage at http://m.home.

•SelecttheSettingstab,thenselectSDcardfromthemenuon the left.

•ChoosepreferredmodefromtheSDCardSettingsdropdownbox. Then click Apply.

5. ENDING YOUR SESSION•Switchyourrouteroff,ordisconnectvia

your Wi-Fi network icon status bar.

6. RECHARGING YOUR SIM•Gototelstra.com/myaccount and follow the prompts.

7. INTERNATIONAL ROAMING•InternationalRoamingisautomaticallyavailable, however different charges apply. For a full list of countries and charges go to telstra.com/ppmbb.

EXTRA FEATURES

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Page 10: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

You can activate, check data usage and change the settings of your Telstra Pre-Paid 3G USB + Wi-Fi through your Wi-Fi home page.

LOGIN TO YOUR WI-FI HOME PAGE•Openawebbrowserandenterhttp://m.home

in the address bar.

•EnterthepasswordshownbelowintheAdminlogin field and click OK.

Password: password

For full details on using your Wi-Fi home page click on Help.

WI-FIHOME PAGE

USING EXTERNAL STORAGE VIA USB MODE In this mode only the user connected via USB can access the

SD card by the removable drive mapping. Shared access via the web browser will be disabled in this mode.

USING EXTERNAL STORAGE VIA SHARE MODE This mode allows you to share the SD card with all connected

users via the Web browser. USB Access to the SD card will be disabled in this mode.

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Page 11: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

PROBLEMSOLVING

1. Install and test the USB device in another computer

2. Check your SIM card is working in another device - e.g. mobile phone

3. Insert a known working SIM card into your USB device

4. Confirm your account is active - contact Telstra

5. Uninstall the USB device and re-install using Windows 'Safe Mode' - consult a PC technician for help if required (PC only)

CHECK DATA USAGE•Tocheckyourdatausageclickon‘MyDataUsage’linkon

top right hand corner of your Wi-Fi home page.

HOW TO CHANGE WI-FI HOME PAGE PASSWORD•GotoSettingsTab.

•SelectAdvancedthenselectAdminSettings.

HOW TO CHANGE SECURITY KEY (WI-FI PASSWORD)•GotoSettingsTab.

•SelectWi-FiSettings,thenselectSecurity.

If changing your password or security key please ensure you keep a record of it and store in a safe place.

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Page 12: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

Network AND Frequency Band

UMTS/HSPA+, Tri Band 3G 850/1900/2100MHz, GSM/GPRS/EDGE, Quad Band 850/900/1800/1900 MHz.

Wi-Fi working range approx 25m radius in free space

Wi-Fi Connections supports up to 5 users

Dimensions (W×H×D) 94.1 x 28.6 x12.5mm

Weight 29g

microSD™ or microSDHC™ card

Up to 32GB

External Antenna Port TS9

Operating Systems Microsoft Windows® 7, Windows® 8

(Windows RT not supported), Vista & XP. 32 and 64 bit.Mac OS 10.4.11 and above.

TECHNICAL SPECIFICATIONS WARRANTY AND SUPPORT•AllcallsandsupportforPINnumbers,SIMcard

registration, account and billing information, network services and other general enquiries should be directed to Telstra.

•Seeyourwarrantycardforwarrantyand service information.

•ViewFrequentlyAskedQuestionsonlineat http://www.zte.com.au/telstra.

•Foradditionalinformationyoucanaccessthefullusermanual by clicking Help from your Wi-Fi home page or via http://www.zte.com.au.

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Page 13: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

EXTRA BITSYOU SHOULD KNOW

COVERAGE Coverage depends on your location, device and

whether your device has an external antenna attached. Visit telstra.com/mobilebbcoverage to check if you are covered.

NETWORK LOCK•YourwirelessdeviceislockedtotheTelstranetwork.

•Whenyouinsertanon-TelstraSIMcardyouarepresentedwith unlock instructions.

•ContactTelstratoobtainyour16digitunlockcode.

•Anunlockingfeemayapply.

•5incorrectattemptswillblocktheunlockprocessandthedevice will then only work with a Telstra SIM card.

•ContactTelstraformoreinformation.

NOTES

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Page 14: GETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB · PDF fileGETTING TO KNOW YOUR TELSTRA PRE-PAID 3G USB + W-IFI. WHAT’S INSIDE 03 Safety first 06 Let’s get started 09 Your Telstra

Windows is a trade mark of the Microsoft group of companies. ™ and ® are trade marks and registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

NOTES

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