Embed Size (px)
Citation preview
©2009 Certellus/IIOM
Reaping Value from Global Agile Engineering
Jerry E. DurantChairman Emeritus - IIOM
©2009 Certellus/IIOM
Agenda
•• Quick History Quick History – Goals & Reality
• Global Operating Challenges
• Opportunities for REALREAL Delivery Performance
• Key Drivers for Rich ROI Success
©2009 Certellus/IIOM
Preface…
• Agility Can Succeed in Globally Disbursed Teams
• Underlying Failures Would Have Occurred Regardless of the Engineering Approach Applied
• No Method is Successful if Applied Blindly• Recasting/Inventing Your Communications
is Critical
©2009 Certellus/IIOM
Quick HistoryQuick HistoryGoals & Reality
• Fundamental Goals of Agility:» Individuals & InteractionsInteractions (vs. Processes & Tools)» Working Software (vs. Comprehensive Documentation)» Customer CollaborationCollaboration (vs. Contract Negotiation)» Responding to Change (vs. Following a Plan)
• How Does This Impact Global Agile Engineering?» Individual (Best-of-the-Best)»» InteractionsInteractions (Rich Communication Framework)» Customer CollaborationCollaboration (Strong Project Commitment)» Responding to Change (Justifiable and Appropriate Change)
©2009 Certellus/IIOM
Quick HistoryQuick HistoryGoals & Reality
• ANY Project Must Have…• Established Lines of Communications
(for vary purposes)• Utilize Appropriate Technologies to Appropriate Degrees• Oversight (Governance) and Attention is Mandatory
NOTHINGNOTHING is Automatic
©2009 Certellus/IIOM
Remote Interactive Engagement• Traditionally: Sender-Receiver
• Required Global Engagement Interaction Model:• Closed Loop of Interaction Both Between and Into
the Project/Service Folio• New Challenges:
• Security• Logging/History Dynamics• Authority Controls• … and Others which have yet to be discovered
©2009 Certellus/IIOM
Global OperatingChallenges
• The Obvious…• Time-Zone• Language/Dialect• Culture
• The Not So Obvious…• Work Conditions• Personalities• Buyer/Supplier Silos• Terminology
©2009 Certellus/IIOM
Opportunities for REALREAL Delivery Performance
• Key to Delivery Performance is RapidRapid and ExpedientExpedient Visible Delivery (this amplifies communication value)
• Attainable Through Small DeliveriesSmall Deliveries• Understanding the Whole while
Delivering the Part• Concentrate on RESULTSRESULTS not Protocol
©2009 Certellus/IIOM
Key Drivers for Rich ROI Success
• 08/2009 Cognizant/Warwick Business Study…
» Less than ½ of all CIO/CFOs (1/3rd) Do Not Remember if they Evaluated ROI
» 20% Can’t Remember if they had» 37% Admit Not Trying to Measure ROI Beyond
Initial Estimations» 78% who are planning to cutback on sourcing are
driven by unclear value
• What Does this Say About the Value of ROI?
©2009 Certellus/IIOM
Key Drivers for Rich ROI Success
• Contributors to Rich ROI…– Speed (small sized work elements)– Accuracy/Quality (TDD & daily status)– Organized Adaptable Projects (backlog control)– Waste Control though Sizing (sprints)– Flexible/Affordable Staffing (fixed for short
timeframes)– Adaptive Design (skeletal)– Contractor & Project Staff Confirmed Trust
(short commitments & careful selection)
©2009 Certellus/IIOM
In Conclusion…
• Global Agile Projects Are Possible• Purposeful Communications Compensates for the Lack of
Cohabitation• Success is Vetted by Clear Dedicated Commitment• Project Governance Become Critical
• Measures and Contractual Conditions are Used to Direct and Remediate Losses (but won’t produce solutions)• Projects Must Become Anticipatory/Forward
Looking
©2009 Certellus/IIOM
The International Institute for Outsource Management
Jerry E. Durant4200 Vanita Ct., Suite 200Winter Springs, FL 32708 USA+1 [email protected]
