HR Strategies & Best Practices

Presented by:Francois Viljoen

Chief Human Capital Officer

21- April-20081

Agenda

• Dubai Strategy 2015

• Dubai Holding:

• Group Overview

• HR Best Practices

• Strategic HR Projects

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From 1990 …. To 2006 ….

His Highness Sheikh Mohammed bin Rashid Al MaktoumVice President and Prime Minister of the UAE and Ruler of Dubai

“We run Dubai as a company - and a very successful one.”

Dubai

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Dubai Strategy 2015

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Dubai Strategy 2015

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Dubai Strategy 2015

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Dubai Strategy 2015

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• Launched on October 5th, 2004. • $200b+ net asset value. • Business Interests in Dubai and Around the World.

Goals: • Consolidate the various large scale infrastructure and investment

projects in Dubai - all projects to be among the top companies in the Middle East and the world.

• Bring focus and direction to its entities.• Coordinate efforts to develop opportunities abroad and with each

other.• Create synergies amongst entities within the organisations.• Focus resources and talent on strategic development.

Dubai Holding

HealthcareTechnologyFinanceReal estateEducationTelecommunication

TourismEnergyCommunicationIndustrial manufacturingBiotechnologyHospitality Aerospace

Currently working in 13 life-improving INDUSTRIES:

Total number of EMPLOYEES: 45,000+Total number of COMPANIES with the Group: 200 companies

Total SPREAD AREA: 4 continents (Asia, Europe, Africa, &North America)

Strategic Objectives

Hotels and Resorts:

Jumeirah properties are regarded as among the most luxurious and innovative in the world

•Burj Al Arab - The first and only 7 star hotel in the world•Jumeirah Beach Hotel has won several hospitality prices •Emirates Towers - The iconic business hotel and tower of Dubai•Jumeirah Carlton Towers and Lowndes - Leading business hotels in London•Jumeirah Essex House - Leading business hotel in New York

Jumeirah Group

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With the world’s largest IP Communications infrastructure in the region, it was Established in 2000 to support the development of knowledge-based industries

Dubai Internet CityDubai free zone designed to support the regional business development of information and communications technology companies

Dubai Media CityProvides infrastructure to enable media businesses including Broadcasting, Publishing, Advertising, media advertising, Research, music, production, ...

Knowledge VillageDubai free zone designed to support the regional business development of information and communications technology companies

1999 2000 2001

TECOM Investments

Continued.. 13

One of the major players in the real estate industries across the region

Jumeirah Beach Residence: Largest single-phase multiple-use development in the world comprising of 36 residential and 4 hotel towersCulture Village :Offering a unique cultural and tourist-friendly environment, attracting art and culture interestsBusiness Bay: Set to become region’s business capital

Dubai Properties

Continued.. 14

Gateway for international real estate development and investment Projects

Dubai Towers in:“Istanbul”, Turkey“Casablanca”, Morocco“Doha”, Qatar“Dubai”, UAE

Salam Resort and Spas in:BahrainOman

“The Lagoons”, Dubai, UAE

“Amwaj”, Morocco“Marina de Casablanca”, Morocco

Sama Dubai

Continued.. 15

Its companies are consolidated into three sectors:Energy and HealthcareTourism and Entertainment Industry and Knowledge

TATWEER

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A Global Financial Investor targeting the Financial,

Industrial, Hospitality and Telecom sectors

ADVISORY & INVESTMENT GROUP, LLC

OXFORD LODGINGADVISORY & INVESTMENT GROUP, LLC

OXFORD LODGING

DG Subsidiaries:

DG Projects:

Dubai Group

Continued.. 17

World-class international investment company focusing on Private equity investment

DIC Investments:

Dubai International Capital

Continued.. 18

Total of 45 Nationalities

Diversity

Norwegian, Swedish, Nigerian, Kyrgyzstan, Russian, Somali, Kenyan, Bulgarian, Irish, Holland, Swiss,New Zealander, Dutch,Oman, Sri Lanka, Czech, Bahraini, South African, Yemeni, French,Egyptian, Lebanese, German, American, Canadian, Jordanian, Australian,Pakistani

Others

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HR Best Practices

• Leadon

• Compensation & Benefits

• Medical & Life Insurance Programs

• Talent Management Framework

• Corporate Wellness Program

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Strategic HR Projects

• Corporate HR Portal

• Leadership & HR Academies

• EAP (Employee Assistant Program)

• DH Leadership Model – Senior Level

• Developing DH Coaching Culture

• DH HR Policy Framework

• DH Talent Management Framework

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Presented by:Francois Viljoen

Chief Human Capital Officer

21- April-200822

HR Strategies & Best Practices

Leadership Academy

HOW ?HOW ?1- Top Business Schools bring into Region

2- SumTotal

WHAT?WHAT?

3- Executive Coaching

1-

1- Leadership model 2- Leadership Levels

5- LDP

1. Achieve Talent Management Strategy2. Widen Pool of Leadership - Accelerate Readiness

at all levels3. Succession & Manpower Planning for our Future

to help us fight war on talent4. Build Global Center of Excellence for in-house

knowledge transfer 5. ROI and Cost Effectiveness of using Preferred

Suppliers6. Skills for transformational change

WHY?WHY?1. ROI & Cost Savings – aiming for a return

of 7 times the investment2. Synergies and consistent standards

across DH3. What if we get this right? Future benefits4. Commercial Blueprint setting the

standard for Region – future operation as own profit cost center

5. Certificate of Excellence Accreditation

WHAT IF?WHAT IF?

Leadership

Academy

Leadership

Academy

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HR Academy

1. Talent Management Strategy2. Global best practice3. Raise Performance of HR Business

Partners to next level4. Global Benchmarking of HR5. HR Balance Scorecard , KPI’s and Metrics

that Matter6. Solution s for Transformational Change &

Accelerated Growth

WHY?WHY?

1- Preferred Suppliers

RBL – Dave UlrichYale and other Global Business Schools UK,US and AsiaMercer , Hay and Arabian Assessment CentersHR Toolkits

HOW ?HOW ? WHAT?WHAT?1. Behavior &Technical Competencies

3. Talent Management

4. HR Knowledge

5. Development Guide

7. The Culture Web

6.HR Alignment

8.Balancing Cost

2. HR Strategy Model

1. What if we get this right? Future benefits2. Setting the standard for the Region in

alignment with HRH’s Strategy3. Raise standard of Accreditation &

education especially for Locals

WHAT IF?WHAT IF?

HR Academy

HR Academy

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Talent Management Framework

COMPETENCY

SUCCESSION PLANNING

MID YR REVIEW

Plan Succession

RECRUITING/ONBOARDING

Align individual performance with business goals

Manage and track Individual skills and competencies

Improve & enhance behavior through assessment

Skills and Learning inventories to develop careersReward, Promote,

Retain

GOAL SETTING

DEV”T PLNG

COMPENSATION TALENT MG’T

25Back

Dubai Holding Leadership Model

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