Grievance Redress Mechanisms in OPIC Projects. December 17, 2013 Fund for Peace Keith Kozloff, Director of Accountability Katherine Dunbar, Office of Investment Policy. Hierarchy of resources. Bilateral engagement Community consultation process Community liaison Project level GRMs - PowerPoint PPT Presentation
Research Initiative: Explanatory Variables for OA Caseload
Grievance Redress Mechanisms in OPIC Projects
December 17, 2013Fund for Peace
Keith Kozloff, Director of Accountability Katherine Dunbar,
Office of Investment Policy
1Hierarchy of resourcesBilateral engagementCommunity
consultation processCommunity liaisonProject level GRMs Local
public authoritiesPublic ombudsman or human rights officeLabor,
environmental, sector ministryConciliation/mediation/arbitration
courtTraditional domestic court systemIFIManagementAccountability
mechanism
2Project feedback mechanisms in Togo
3Good practice in grievance mechanisms
4Study ApproachSample size = 31 active projects All active
Category A projects disbursed since 2007 (6)Random sample of the 76
post-ESPS active Category B projects (25)
5
Post-OPIC InvolvementEffects of OPIC InvolvementPre-OPIC
Involvement6Robustness of Project GRMsDefined 12 criteria for best
practice GRMs Graded each project
7Frequency and Characteristics of Received GrievancesHigh volume
of minor complaintsLarge majority relate to requests for:employment
compensation community development
Number of Projects8Case Study of an Effective GRM
9Conclusions and questions for discussionBenefits of
GRMsLimitations of GRMsHow to strengthen GRMs and broader grievance
ecosystem Other tools for managing community relations
