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Guiding Interface Design with Ethnographic Methods ALA Annual 2013 Usability, the User Experience & Interface Design The University of Chicago Library David Bietila Web Program Director dbietila@uchicago .edu Gina Petersen Human Resources Specialist gmpetersen@uchicago .edu

Guiding Interface Design with Ethnographic Methods

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Guiding Interface Design with Ethnographic Methods. ALA Annual 2013 Usability, the User Experience & Interface Design. The University of Chicago Library . Our Research Project. Model the research practices of UChicago graduate students - PowerPoint PPT Presentation

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Page 1: Guiding Interface Design with  Ethnographic Methods

Guiding Interface Design with Ethnographic Methods

ALA Annual 2013Usability, the User Experience & Interface Design

The University of Chicago Library

David BietilaWeb Program [email protected]

Gina PetersenHuman Resources [email protected]

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Model the research practices of UChicago graduate students

Compare the approaches to research taken by students with the approaches recommended by Librarians

Our Research Project

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Depictions of the Holocaust in Film

Djinns in Islamic Poetry

Hooliganism Crimes in 1950s China

Seminar Paper Topics Included:

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What do you anticipate will be the most difficult part of the research?

How do you evaluate sources? How have you converted your topic into

a searchable phrase or keywords?

Example Interview Questions

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Search for

Limit byAll

Language

Format

Location

Year Rangeto

Search Operators Reference

? Single character wildcard

* Multiple character wildcard

+ Required term

More…

AND

Add Field…(What is a field?)

Add Group…(What is a group?)

AND

All

All

GoAll Fields

All FieldsinAll Fieldsin

in

Advanced Search 3/3

3/11

1

1

2

1

4/14/1

University of Chicago

LIBRARY CATALOG Ask a LibrarianArticles Plus

Basic Search & Browse MyAccount Search History Help

1

1/11

11

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WritingAnalysisSource Discovery

Topic Definition

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WritingAnalysisSource Discovery

Topic Definition

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Negative portrayals of

Catholic Church in media

Australian stolen generations in

media

Post WWII forced migration of

British children

Media coverage of the discovery of this story in

the 1980s

20 Australian newspaper

articles

Ethnography

Media Analysis

Linguistic Anthropology

Anthropology of Childhood

Anthropology of Ethics

Anthropology of Nationhood

State Self-imagination

National Apologies

Postcoloniality

Simplifications created by culture of liberalism

Creation of social categories in

media

Interaction of state and media in creating social

categories

Forgotten AustrialiansStolen Generation

Child Migrant Narratives

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I guess it’s a question of how ideas germinate. I’m not entirely sure what I’m looking for going into the search, but when I find something that will be helpful, I know that I found it.

-Study participant

Focusing searches

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Focusing searches

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“When I find a helpful book I like to go to the stacks to see what’s around it, and I’ve gotten fair amount of material that way.”

-Study participant

Browsing

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Browsing

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Augmented Browsing

+Checked out items

Other Locations Ebooks

+

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Feast and Famine

45,522,461 Results for…

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Feast and Famine

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58 Checkouts since 1985

487 Ebook views since 2010

15 Times on Course reserve

114 of 125 research libraries own

15 Scholarly reviews

43,664 Citations in Google Scholar

4,738 Citations in Zotero

4,475 Citations in Dissertations & Theses

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Limited Database Usage

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“I think [subject specialists are] this high up and far away kind of person. I don’t know what they are doing in the library. Being Indiana Jones collecting books or something.”

-Study participant

Perceptions of Librarians

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Perceptions of Librarians

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Perceptions of Librarians

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How do we translate findings into change within our organization?

Implementing Change

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Thank you!

Full report available at: www.lib.uchicago.edu/gradstudy

David Bietila [email protected] Petersen [email protected]