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Guiding Interface Design with Ethnographic Methods
ALA Annual 2013
Usability, the User Experience & Interface Design
The University of Chicago Library
David BietilaWeb Program [email protected]
Gina PetersenHuman Resources [email protected]
Model the research practices of UChicago graduate students
Compare the approaches to research taken by students with the approaches recommended by Librarians
Our Research Project
Depictions of the Holocaust in Film
Djinns in Islamic Poetry
Hooliganism Crimes in 1950s China
Seminar Paper Topics Included:
What do you anticipate will be the most difficult part of the research?
How do you evaluate sources? How have you converted your topic into
a searchable phrase or keywords?
Example Interview Questions
Search for
Limit byAll
Language
Format
Location
Year Range
to
Search Operators Reference
? Single character wildcard
* Multiple character wildcard
+ Required term
More…
AND
Add Field…(What is a field?)
Add Group…(What is a group?)
AND
All
All
GoAll Fields
All FieldsinAll Fieldsin
in
Advanced Search 3/3
3/11
1
1
2
1
4/14/1
University of Chicago
LIBRARY CATALOG Ask a LibrarianArticles Plus
Basic Search & Browse MyAccount Search History Help
1
1/11
11
WritingAnalysisSource Discovery
Topic Definition
WritingAnalysisSource Discovery
Topic Definition
Negative portrayals of
Catholic Church in media
Australian stolen generations in
media
Post WWII forced migration of
British children
Media coverage of the discovery of this story in
the 1980s
20 Australian newspaper
articles
Ethnography
Media Analysis
Linguistic Anthropology
Anthropology of Childhood
Anthropology of Ethics
Anthropology of Nationhood
State Self-imagination
National Apologies
Postcoloniality
Simplifications created by culture of liberalism
Creation of social categories in
media
Interaction of state and media in creating social
categories
Forgotten AustrialiansStolen Generation
Child Migrant Narratives
I guess it’s a question of how ideas germinate. I’m not entirely sure what I’m looking for going into the search, but when I find something that will be helpful, I know that I found it.
-Study participant
Focusing searches
Focusing searches
“When I find a helpful book I like to go to the stacks to see what’s around it, and I’ve gotten fair amount of material that way.”
-Study participant
Browsing
Browsing
Augmented Browsing
+Checked out items
Other Locations Ebooks
+
Feast and Famine
45,522,461 Results for…
Feast and Famine
58 Checkouts since 1985
487 Ebook views since 2010
15 Times on Course reserve
114 of 125 research libraries own
15 Scholarly reviews
43,664 Citations in Google Scholar
4,738 Citations in Zotero
4,475 Citations in Dissertations & Theses
Limited Database Usage
“I think [subject specialists are] this high up and far away kind of person. I don’t know what they are doing in the library. Being Indiana Jones collecting books or something.”
-Study participant
Perceptions of Librarians
Perceptions of Librarians
Perceptions of Librarians
How do we translate findings into change within our organization?
Implementing Change
Thank you!
Full report available at: www.lib.uchicago.edu/gradstudy
David Bietila [email protected] Petersen [email protected]
