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©2019 VMware, Inc. Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce Transformation Daniel Chia Solutions Lead, South Asia (SA), End-User Computing & Cybersecurity, Dell Technologies Services Koh Ching Lan Business Solution Manager, End-User Computing, Net One Asia

Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

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Page 1: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

©2019 VMware, Inc.Confidential │ ©2019 VMware, Inc.

Harness the Power of Our Unified Workspace to Fuel Your Workforce Transformation

Daniel Chia Solutions Lead, South Asia (SA), End-User Computing & Cybersecurity, Dell Technologies Services

Koh Ching LanBusiness Solution Manager, End-User Computing, Net One Asia

Page 2: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 2

WORK STYLEINNOVATION

supported by:

Page 3: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 3

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

Out of the “Box” Experience

Page 4: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 4

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

End User Experience = ? ?

Page 5: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 5

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

Who is NetOne Asia?

Page 6: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 6

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

Who is NetOne Asia?

Page 7: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 7

Unified Workspace

Strategy

Daniel ChiaEUC Solutions Lead, South Asia

14th Nov 2019

Page 8: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 8

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

81% work outside a traditional office

52% work in three or more locations

76% work in two or more locations

¹Workforce Experience Report. Conducted by Research Now commissioned by Dell. August 2018 [Available January 2019] Global research study with 6800 workers.

Modern Workforce is Transforming

Page 9: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 9

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

Forces for Change

New Ways to Work: AAA

Hardware Refresh Cycles

Management Operations Simplification

Windows 10 Adoption / WaaS

Millennials / Gen Z

The workforce is more mobile than ever before

And IT teams are struggling to keep up

Modern Requirements have Changed

Page 10: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 10

Setting up new employees and updating

systems

1 PC deployment takes up to 30 IT working hours¹

Deployment

Resolving security breaches and customer

satisfaction issues

On average it takes 191 days for an organization to

identify a data breach²

Security

Managing multiple device and operating systems

53% of IT leaders are struggling to keep up with the increasing diversity of

devices¹

Management

Reducing time on support calls for device

and OS issues

50% of all IT help desk calls are app download request,

password reset & VPN issues¹

Support

IT Faces New Challenges

Page 11: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 11

Traditional Modern

Deployment High Touch Out-of-box for day one productivity

Configuration On-network only Over-the-air, across any network

Patching Takes months to patch From the cloud in minutes

App management Resource intensive Cloud-scale with zero CapEx

Security Poor Compliance Real-time detection and remediation

Built for the Modern Workforce

Modern Management is Key

Page 12: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 12

Flexible, simple and secure

environment for IT

Faster, smarter experiences

for end users

Unified Workspace Solution

Page 13: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 14

Rapidly deploy fully customized systems

Proactively secure devices, users, and data

Access Code:Use code 777111 for access

Easily manage all devices and systems from one console

Dramatically reduce support calls and escalations

PASSWORD

PASSWORD

PASSWORD

PASSWORD

PASSWORD

PASSWORD

Transforms Business Critical Processes

Page 14: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 15

Mobile Device Management (MDM): typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure

Unified Endpoint Management (UEM): Manage the entire lifecycle of any endpoint, across all major operating systems in a single management console. Supports all mobile and desktop devices and IoT devices, including: corporate-owned, BYOD, or shared devices.

iPhones

iPads

Android and Chrome devices

Windowsdevices

Wearables

television

Linux and

IoT devices

iOS Win 10

Evolving from MDM to UEM

Page 15: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 16

Peer-to-Peer Distribution

Co-Exist with PCLM

Updates On or Off Network

Device HealthAttestation

Win32 AppManagement

GPOs On or Off Domain

Data Protection

Patch Audit and Analytics

Granular Controls

5. Client Health and Security

3. OS Patch Management

4. SoftwareDistribution

2. ConfigurationManagement

1. Onboarding

Asset Tracking

Device and OS Lifecycle ManagementApp Management and

DeliveryEnd-to-End Security

Management

App Inventory

BitLocker Management

Company App Store and

SSO

Imageless Provisioning

Out-of-the-BoxDeployment

MDM Configuration

Intelligent Insights and Rules Engine

BIOS Management

DeliveryOptimization

AutomatedCompliance

MDM to UEM for PC Management

Page 16: Harness the Power of Our Unified Workspace to Fuel Your … · ©2019 VMware, Inc.Confidential ©2019 VMware, Inc. Harness the Power of Our Unified Workspace to Fuel Your Workforce

Q u a l i t y I T S e r v i c e s i n A s i a 17

100+ employees In Singapore, Malaysia and Indonesia

1000+customers across all

major industry verticals

Support

Workspace One allows self service remediation

of common support issues. The platform can

identify and automate Dell hardware and

software maintenance

Manage

Cloud policy management, streamlined application

delivery, automated patching, improved device

health monitoring and diagnostics. Plus, a unified,

digital workspace experience

Secure

IT can set up automated workflows in Workspace ONE to push over-the-air updates to bring out-of-compliance devices back

into compliance

Deploy

Workspace ONE ships with from the factory and provides the user with a single app catalog from

which to deploy any subsequent apps based on the user’s role in the

organization

Workspace ONE & Unified Workspace

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Partnership Announcements

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+

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BOOTH: #G3Talk to us…

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