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Walsall Disability Walsall Disability ForumForum

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allall

“ “ Opening Opening the door to the door to Partnership Partnership through through

Adapted Adapted Housing ”Housing ”

IntroductionIntroduction

Andrew MoultAndrew MoultDevelopment OfficerDevelopment Officer

Walsall Disability Forum Walsall Disability Forum

and founder member of theand founder member of the

Walsall Adapted Housing Walsall Adapted Housing ServiceService

How we started brieflyHow we started briefly

• We discussed our plan with Social Care We discussed our plan with Social Care and Inclusion, Housing and Walsall and Inclusion, Housing and Walsall Partnership.Partnership.

• Over an 18 month period we worked hard Over an 18 month period we worked hard to reassure partners of any risks and to reassure partners of any risks and potential outcomes and impacts.potential outcomes and impacts.

• We set up a steering group that became We set up a steering group that became the board and drove ever forward the board and drove ever forward together.together.

What we achieved in our first What we achieved in our first year……year……

• Target was 5 adapted properties Target was 5 adapted properties

• We housed 13 people with a We housed 13 people with a disability or impairmentdisability or impairment

Nearly 3 times more Nearly 3 times more

than our set than our set annual targetannual target ……. …….

What are the benefits……..What are the benefits……..

• The Housing partners and the local The Housing partners and the local authority saved over authority saved over 216k216k in the first year in the first year

• People with disabilities needing adapted People with disabilities needing adapted properties were properties were re-housedre-housed in properties in properties

that met their needsthat met their needs• Local Hospital’s Local Hospital’s saved on bed blockingsaved on bed blocking • Efficiently and quickly meeting the needs Efficiently and quickly meeting the needs

of clients saving the Social Services of clients saving the Social Services time time and moneyand money

How do we run the How do we run the service….service….

•The service is run and The service is run and maintained by Partners and the maintained by Partners and the Board.Board.

•The service is run on a 27k The service is run on a 27k budgetbudget

•The service is run with a P/T The service is run with a P/T Admin postAdmin post

How do we pay for the How do we pay for the Service?Service?

•By means of a subscription By means of a subscription from partners who benefit from partners who benefit and who hold housing stock.and who hold housing stock.

•The Budget is set according The Budget is set according to Housing Agencies’ Stockto Housing Agencies’ Stock

For example……For example……

Subsciriptions were based on property Subsciriptions were based on property numbersnumbers

Provider Provider ContributionContribution

• Walsall HGWalsall HG £4,500 £4,500

• WATMOS WATMOS £1,000£1,000

• Caldmore HA Caldmore HA £1,000£1,000

• Accord HA Accord HA £1,000 etc,…….£1,000 etc,…….

Giving a total of Giving a total of £28,189.51£28,189.51

Savings in first yearSavings in first year

DFGs DFGs £ 182,500£ 182,500tPCT tPCT £10,400 £10,400RSL £9,650RSL £9,650Other £13,900Other £13,900Total £ 216,450Total £ 216,450Average cost based on these totals is Average cost based on these totals is

£16,650£16,650*Other costs refers to social care and inclusion costs.*Other costs refers to social care and inclusion costs.

Process for the clientProcess for the client

Occupational Therapist or Specialist Service

Person assessed for their needs with their family

Matched to a vacant property at WAHS

Appointment arranged to view property

Referral form completed

Service user signs up to tennancy

Happy customer

Process to recycle a Process to recycle a propertyproperty

Match made at WAHS

Vacant property inspected

☺

Referral forms

Housing partners

Walsall as a whole……Walsall as a whole……• 253,000 residents253,000 residents• 5454thth out of 354 in 2000 for multiple out of 354 in 2000 for multiple

deprivationdeprivation• 44.3% not own a car, more reliant on 44.3% not own a car, more reliant on

public transportpublic transport• 14.9% BME nearly double national 14.9% BME nearly double national

averageaverage• Mostly rented accommodationMostly rented accommodation““61,000 homes needed in the Black 61,000 homes needed in the Black

Country” Country” Express and Star Oct 12 2007Express and Star Oct 12 2007

22.4%22.4% Disabled Disabled or or impairedimpaired

The bigger story……..The bigger story……..

21.6%21.6%

ageingageing

20.4%20.4%

Long term Long term illnessillness

32.4% 32.4% live live alonealone

84% use 84% use support support servicesservices

andand

Nearly Nearly

25%25% with mobility with mobility or arthritic or arthritic problemsproblems

Disability Facilities GrantsDisability Facilities Grants• 70% applications owner occupier70% applications owner occupier• 30% rented30% rented• 75% over £1,00075% over £1,000• 600 requests last year, 450 this year600 requests last year, 450 this year• 192 given last year, 250 available this year192 given last year, 250 available this year• Pot however over 3 years getting smaller.Pot however over 3 years getting smaller.

Our BME responsibilitiesOur BME responsibilities• In the last year 6% BME housed in In the last year 6% BME housed in adapted properties.adapted properties.

People on our register in People on our register in 20082008

March 2008 of 194 registered clients:March 2008 of 194 registered clients:

83% White British83% White British

7.5% Asian7.5% Asian

10.5%10.5% Unknowns Unknowns

To date we have just over 200 clients To date we have just over 200 clients which includes suspended clients.which includes suspended clients.

How are clients How are clients categorised?categorised?

• Critical Critical 74 74

• Substantial Substantial 38 38

• Moderate Moderate 28 28

• Awaiting categorisation 64Awaiting categorisation 64

• Remainder matched, in process of Remainder matched, in process of being categorised, matched or being categorised, matched or suspended.suspended.

Disability Category listings to Disability Category listings to date…date…

CAT 1 = 131CAT 1 = 131

CAT 2 = 35 CAT 2 = 35

CAT 3 = 24CAT 3 = 24

UN = 4 UN = 4

• A fully wheelchair A fully wheelchair adapted property with adapted property with lift and necessary hand lift and necessary hand rails.rails.

• Property with ramped Property with ramped access and one or two access and one or two steps.steps.

• Property with ramped Property with ramped and level access no lift and level access no lift but necessary handrails.but necessary handrails.

• Category not assigned Category not assigned

The futureThe future

• make better use of existing make better use of existing resources/housing;resources/housing;

• reduce number of empty adapted properties reduce number of empty adapted properties improving the turnaround time improving the turnaround time

• avoid unnecessary spending on adaptations avoid unnecessary spending on adaptations through Disabled Facilities Grants (DFGs)through Disabled Facilities Grants (DFGs)

• improve the quality and quantity of improve the quality and quantity of information about the housing needs of information about the housing needs of disabled people and existing adapted housingdisabled people and existing adapted housing

• develop the web sitedevelop the web site

About Walsall Adapted Housing About Walsall Adapted Housing Service ……..Service ……..

• 13 Housing Agencies representing 13 Housing Agencies representing over 90% of the borough housing. over 90% of the borough housing.

• Occupational therapists, Social Occupational therapists, Social workers, Doctors, Housing Officers, workers, Doctors, Housing Officers, Hospital professionals. Hospital professionals.

• On average 150 -200 clients at any On average 150 -200 clients at any one timeone time

• 4 properties matched in the last 3 4 properties matched in the last 3 weeksweeks

How much have we saved so How much have we saved so far?far?

A £16,000A £16,000

B £80,000B £80,000

C £180,000C £180,000

D £500,000D £500,000

How much have we How much have we saved….saved….

£750,000£750,000

SavingsSavings

• Save up to Save up to £30,000£30,000 per property per property

• Administration and telephone call Administration and telephone call costs minimisedcosts minimised

• Quicker turnaroundQuicker turnaround of property and of property and clientclient

Executive summary - Out and Executive summary - Out and About Care Service About Care Service Improvement Partnership NHSImprovement Partnership NHS

““functional impairment and the physical functional impairment and the physical and medical needs of an individual and medical needs of an individual should not be barriers to independence should not be barriers to independence and whole lifestyle needs.”and whole lifestyle needs.”

““more responsive and more people more responsive and more people centred move towards furthering centred move towards furthering service around people, not people service around people, not people around services.”around services.”

The system should work The system should work around mearound me

But life isn’t a But life isn’t a game………….game………….

• We need to remember what are the We need to remember what are the expectations of our clients expectations of our clients

• e.g. independence, sometimes they e.g. independence, sometimes they want a direct telephone call want a direct telephone call

• near to family,near to family,

• A home of their ownA home of their own

• Security and warmthSecurity and warmth

Model of Good Practice Model of Good Practice

• We have been recognised as a model We have been recognised as a model of good practice nationally.of good practice nationally.

• We have presented the model in We have presented the model in Caimbridge and Leeds during June and Caimbridge and Leeds during June and July 08.July 08.

• We have since been asked to give a We have since been asked to give a presentation in Kent this November. presentation in Kent this November.

• We are very proud of our service and We are very proud of our service and partnership approach.partnership approach.