HigH Performance ScannerS Magellan Marketing …...bar codes. Both the Magellan 8400 and 8300 represent the next step in high performance, renowned Magellan quality, and outstanding

Marketing Information Guide

H i g H P e r f o r m a n c e S c a n n e r S

High Performance Retail POS Scanners

Magellan® 8400/8300

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Copyright © Datalogic Scanning , Inc. 2007. All rights reserved. Protected to the fullest extent under U.S. and international laws. Copying, or altering of this document is prohibited without express written consent from Datalogic Scanning , Inc. • Datalogic Scanning , Inc. of Eugene, Oregon, USA is ISO registered by NQA. • The Datalogic logo is a trademark of Datalogic S.p.A. • All brand and product names are trademarks of their respective owners. • Additional information concerning this product or other Datalogic products and services can be found at the Datalogic web site: www.scanning.datalogic.com. • Product specifica-tions are subject to change without notice.

Datalogic Scanning, Inc.Toll free: 1 800 695 5700International: 1 541 683 5700

E-mail us at: [email protected]

www.scanning.datalogic.com

magellan® 8400 & magellan® 8300 Bi-optic ScannersProduct Positioning StatementHigh Performance, outstanding Quality and reliability, excellent Value

The Magellan 8400 is the highest performance 5-sided POS scanner available today, improving operational efficiency by achieving outstanding first-pass-read rates. It represents the next step in value and checkout productivity from the Magellan family and Datalogic. The Magellan 8400 breaks previous records of performance, reliability and value for this class of high performance 5-sided bi-optic scanners.

The Magellan 8400 and 8300 scanners offer the newest Datalogic Scanning bi-optic technology, which increases performance, while offering outstanding value. Both new Magellan scanners inherit the Magellan family’s renowned quality and reliability.

The Magellan 8400 and 8300 scanners are available with Datalogic’s exclusive, patented All-Weighs® platter and optional integrated EAS (Checkpoint® or Sensormatic®) for supermarkets, hypermarkets, mass merchandisers, and wholesale clubs.

A significant reduction in components reduces failure points. Both the Magellan 8400 and 8300 are available as either scanner/scales or as scanner only models. Each is available in three lengths: regular, medium, and short (scanner only).

The Magellan 8400 and the Magellan 8300 bi-optic scanners are positioned in the current Datalogic Magellan bi-optic family as:

Magellan 8300

Bi-optic scanning, great performance and features

5-Sided Scanning

Optional Integrated EAS (Checkpoint® or Sensormatic®)

Magellan 8400

Excellent performance, more features, highest value

5-Sided Scanning

Optional Integrated EAS (Sensormatic® or Checkpoint®)

Magellan 8500

Highest performance and most features, optional Checkpoint® EAS

6-Sided Scanning - SurroundScan® 3D Scanning™

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Copyright © Datalogic Scanning , Inc.. 2007. All rights reserved. Protected to the fullest extent under U.S. and international laws. Copying, or altering of this document is prohibited without express written consent from Datalogic Scanning , Inc. • Datalogic Scanning , Inc. of Eugene, Oregon, USA is ISO registered by NQA. • The Datalogic logo is a trademark of Datalogic S.p.A. • All brand and product names are trademarks of their respective owners. • Additional information concerning this product or other Datalogic products and services can be found at the Datalogic web site: www.scanning.datalogic.com. • Product specifications are subject to change without notice.



Magellan® 8400/8300 Marketing Information Guide

Magellan 9500

Same performance as 8500 and includes Sensormatic® EAS & Datalogic SmartSentry™

6-Sided Scanning - SurroundScan® 3D Scanning™

For an illustration of the specific differences between the Magellan 8400 and 8300, as well as changes over the current Magellan 8100/8�00, please see the table at the end of this document.

intended Vertical marketsRetail High Performance Checkout

Supermarkets

Hypermarkets

Mass Merchandise

Wholesale Clubs

Vertically aligned featuresHighest performance available in a 5-sided bi-optic scanner

High reliability and quality for high volume checkouts

Patented All-Weighs® platter reduces shrink from inaccurately weighed produce and bulk foods

Optional integrated Sensormatic® or Checkpoint® EAS tag deactivation

Outstanding performance-to-price ratio

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Solution overviewBoth the Magellan 8400 and Magellan 8300 deliver:

HIGH PERFORMANCE

RENOWNED MAGELLAN QUALITY AND RELIABILITY

OUTSTANDING VALUE-TO-PERFORMANCE RATIO

magellan 8400 Value Statement: The Magellan 8400 is the highest performance, 5-sided POS scanner available and improves front-end productivity through outstanding first-pass-read rates at an impressive value/performance ratio. The Magellan 8400 represents the next level in value and checkout productivity from the Magellan family and Datalogic.

magellan 8300 Value Statement: The Magellan 8300 is a high performance 5-sided bi-optic scanner for medium volume checkout environments. It offers great performance, high quality and reliability, and outstanding value.

Next generation OmegaTek™ productivity technology is comprised of hardware and software innovations that significantly improve scanner performance by increasing the scanning speed and by improving the first pass read rates on hard-to-read bar codes. Both the Magellan 8400 and 8300 represent the next step in high performance, renowned Magellan quality, and outstanding value from Datalogic.

The Magellan 8400 and Magellan 8300 scanners are available with Datalogic’s exclusive, patented All-Weighs® platter and optional integrated EAS (Checkpoint® or Sensormatic®) and is specifically designed for high volume super markets, hypermarkets, mass merchandisers, and wholesale clubs.

A significant reduction in components improves reliability and servicing. Both models are available as either scanner/scales or as scanner only models.

Both Magellan 8400 and the Magellan 8300 can be configured as either scanner or scanner/scale combinations with the patented All-Weighs® platter that ensures accurate produce and bulk food weighing at the checkout. Both models can also be optionally equipped with either integrated Sensormatic® or Checkpoint® Electronic Article Surveillance (EAS) tag deactivation.

Both scanners inherit the Magellan brand renowned reliability. Both are subjected to the same stringent quality and reliability testing and standards that have made Magellan the number one brand of fixed point-of-sale scanners.

general availabilityCountry level availability may be delayed in certain areas until the completion of required local Regulatory Certifications.

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features and Benefitsfeatures BenefitsPERFORMANCE RELATED FEATURES

Next Generation OmegaTek™ Productivity Technology

Next generation OmegaTek™ Productivity Technology is comprised of hardware and software innovations that significantly improve scanner performance by increasing the scanning speed and by improving the first pass read rates on hard-to-read bar codes.

The scanner is designed to render hard-to-read labels by assembling label segments into whole labels (stitching) and identifying and marking damaged or unreadable characters in one label segment and then examining other readable segments from other locations on the same label for those characters in order to reconstruct the entire label information content.

Leading Performance and First Pass Read RateSecond Generation FirstStrike Decoding5-Side Reading Technology

Benefits: Industry Leading Scanning SpeedIndustry Leading First Pass Read Rates

Performance is not based solely on the number of scan lines or lines per second, but also depends heavily upon the processing of data coming from those scan lines. The data from our pattern is processed first by our proprietary signal processing ASIC (basis of OmegaTek), which improves reading of marginal labels (more usable data per line). This improved front-end data is then passed to our industry-leading decoding algorithms, which have advanced stitching capability. Being able to stitch smaller segments together increases the angular coverage of a line, allowing each line to read more orientations of a label, and with more intact segments coming from the front-end signal processing, we have an effective one-two punch of making the most with the captured data.

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Improved Scale Features

The new Magellan 8400/8300 scale settling time (the total time from placement of the produce on the scale platter to the time the data is sent to the POS) is 550 milliseconds, which is the fastest in the industry. This reduces the time spent weighing and increases overall throughput.

The patented All-Weighs® scale platter provides optional surfaces for cashiers to place or lean produce against and assures that the full weight of the item is captured, maximizing revenue and reducing shrink.

Provides an additional option for weighing long produce and reducing shrink.Reduced scale settling time improves front-end productivity3�% improvement 54% faster than other industry scalesIntegrated leveling feet for easy installation reduces costsDesigned to work with adaptive scales from multiple suppliersInherits the Magellan All-Weighs® PlatterThe All-Weighs® Scale Platter comes with either a Produce Lift Bar or a raised Produce Rail™ to add stability and accuracy when weighing long or oversized produce.

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features BenefitsNew Industrial Design

New industrial design allows for more flexibility in the placement of other POS componentsSame footprint as Magellan 8100 and 8�00Integrated lift handles in rear and below platterAvailable in short, medium and long lengths

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New remote dual weight display option

The scanner-scale has two remote scale display options. The first is a single display on a pole and the second is a dual display on a single pole.

The remote scale display is available for applications requiring separate displays for cashier and customer to improve customer service and to conform to certain localities weights and measures regulatory requirements.

Reduced Energy Consumption

Lower Energy Consumption Than Other ScannersMagellan 8400 7 WattsNCR 7875SA 16 WattsNCR 7876 �0 WattsMetrologic Stratos 13.5 Watts

Magellan 8400/8300 can power directly from many POS terminals (including the new IBM SurePOS with USB)

Benefits:Lower energy costs than the competitionReduces AC power outlets needed in checkstandSmaller environmental footprint

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features BenefitsHigh performance on GS1 DataBar™ code (RSS)

Fully supports the GS1 DataBar™ symbology which was formerly referred to as Reduced Space Symbology (RSS)

Benefit: Protects retailer’s investment by supporting the new GS1 DataBar™ symbology being implemented on small items and produce

All bar code symbologies supported:

UPC Versions A & E

UPC Supplemental codes (Bookland and Coupon Codes)

UPC Add-on Codes (sub� or P�, sub 5 or P5 and Code 1�8)

GS1 DataBar™ (formerly RSS Code)

EAN 8 & 13

JAN 8 & 13

EAN/JAN two label read (Japan)

UCC/EAN 1�8

Code 39 (with full ASCII)

Code 1�8

Code 93

Interleaved � of 5

Italian Pharmacode

Codabar/NW7

MSI/Plessey

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Multiple POS Interfaces

Universal Interface ASIC enables every interface in every Magellan 8400/8300.IBM RS-485 (468X, 469X)Single Cable RS-�3�Dual Cable RS-�3�Keyboard Wedge (non-scale)

Benefit: Easy Migration Path For Any POS Terminal Hardware Changes. To change scanner interfaces the user need only change the interface cable and scan a single bar code provided by Datalogic.

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features BenefitsRS-�3� Auxiliary Port Powered RS-�3� Port For Handheld Scanner. The 8400/8300 scanners have an auxiliary port to

connect in a handheld scanner and a port to connect the scanner to a Checkpoint or Sensormatic EAS controller. In addition the scanner-scale has a port to connect to the remote scale display.

Benefits:Easy to Scan Large or Heavy Items Left in CartFrees up POS Terminal Input Port Allows Lower Cost Handheld Scanner without Power SupplyReduces AC Power Outlets Needed in Checkstand

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Value Added Features (VAF)

An information tool that helps decrease front-end costs and improve customer satisfaction by managing information on checker scanning techniques, problem labels, scanner software, and diagnostics

Host Download: Lowers Service Cost and Improves OperationsDiagnostics Reporting: Lowers Labor Costs To Service & Manage AssetsProductivity Index Reporting: Increases Cashier Productivity (8400 only)Cashier Training / Ergonomic Index: Identifies Poor Scanning Habits (8400 only)

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Integrated EAS Features (optional)

Supports both Checkpoint® and Sensormatic® EAS solutionsIntegrated Checkpoint EAS antenna (option)Designed to accept after-market Sensormatic EAS antennas

The 8400/8300 have an integrated Checkpoint antenna and an interlock port to connect the scanner to the Checkpoint controller so that the item being scanned will not be deactivated until there is a good read by the scanner. (This will reduce significantly any collusion between cashier and customer to steal items.)

For Sensormatic, the scanner is designed to accept an integrated vertical Sensormatic antenna.

EAS port provides connectivity to EAS controllersEAS antennas are not active until good scan has occurredReduces shrink at the POSIntegrated EAS reduces false alarms at exitCan reduce shrink at the POS

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features BenefitsQUALITY AND RELIABILITY FEATURES

New Industrial Design

The Magellan 8400 and 8300 are the result of a top-to-bottom refresh of the products industrial design. This has resulted in some significant benefits:

Very compact sealed scan engine yields better protection from dust, debris and liquidsSignificant part count reductionPort connections covered with protective shield which prevents liquid spills traveling to connectionsHost Diagnostic ReportingServiceability:

Bonnet and all cosmetic components can be replaced without removing the scanner from the counter.

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features BenefitsHigh Volume Retail Environment Tested Scanners

In 1974, Datalogic Scanning developed the bar code scanner that read the first bar code in a retail store. Since that time we have been dedicated to making the best scanners available for the environment.

Here is a sample of the rigorous tests that every Magellan bi-optic scanner undergoes before being branded a Magellan.

Test:

Simulated 13.6 k / 30 lb frozen turkey drop onto the scale platter from �0.3 cm / 8”. No damage is allowed. This test was developed due to lessons learned on earlier products during the Thanksgiving holiday period.

competition:

Testing of other competitors show damage to the window and surrounding frame

Test:

Liquid, such as water, wine, fabric softener spilled onto the sapphire glass surface must not penetrate and drip onto the lower window and this must not affect the scanning productivity, scale function or EAS antennas capability.

competition:

Testing of competitors show leakage of water, wine, etc onto the lower window or poor sealing allowing entrance into sensitive areas.

Test:

Drop a 5.1 cm / �” steel ball from up to 30.5 cm / 1�” high onto the center of the sapphire glass window without breakage. This is to simulate dropping a large can of liquid onto the glass surface.

competition:

Competitors show fractures of the sapphire beginning at 5.1 cm / �”.

Test:

Heat tempered glass in the vertical window is tested because cashiers moving large items at 1�7-177.8 cm / 50-70" per second will impact the window. This glass passes UL Ball Swing Test # UL 1950 with a � in. steel ball swung from 13� cm / 5�” into the center of the window with no failures. This type of glass will resist scratching better than plastic, has higher impact resistance than cheaper non heat tempered glass and will not leave sharp shards of glass if broken.

competition:

Some use plastic or thinner .3 mm / .01�” thick non heat tempered glass to cut cost.

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features BenefitsHigh Quality Materials

Plastics used in the scanner can withstand the use of biocides used to clean scale platter surfaces that may have had biological contaminants leaked onto them. Biocides are more harmful to plastics than normal window or ammonia base cleaners.

The scanner is designed for a grocery environment where biocides are used to clean the product.

VALUE FEATURES

Patented All-Weighs® Scale Platter

Patented platter combining both horizontal and vertical weighing surfaces which helps prevent weighed produce from touching non-weighing surfaces and therefore reducing the reported weight of the item

Benefits:

Reduction of produce shrink by 1% - 3% of weighed produce

Faster Transaction Times

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Smaller window without sacrificing performance

Reduced horizontal glass size

Benefits: Reduces costs, adds rigidity and fosters a precise targeted scan zone without sacrificing performance

Note: While the scan window size has been reduced the scan volume has actually remained the same from the previous Magellan 8100/8�00 scanners.

Sapphire glass or DLC glass options

Sapphire and Diamond-Like Carbon (DLC) window options

Sapphire glass - guaranteed for the life of the scanner

DLC glass - guaranteed for 6 years

Sapphire glass is provided in the scanner horizontal window and is guaranteed to the original owner not to scratch or break for the life of scanner. Datalogic also offers diamond like carbon optical surfaces.

For sapphire glass models the horizontal window has a .0��" +/- .005 thick piece of sapphire crystal laminated to it with a very thin layer of optical quality adhesive. The sapphire is laminated to a .38 mm / .015” thick piece of heat treated safety glass.

Sapphire is the hardest element known except for a diamond. This means that nothing in retail checkout environment can scratch it. The performance of the scanner will not degrade over time due to window scratching or hazing. In addition, the horizontal sapphire window is guaranteed for the life of the product.

The vertical window is 3.18 mm / .1�5” thick heat-treated, automobile safety glass. Datalogic selected this more expensive glass because of the safety concerns with standard �.84 mm / .11�” thick plate glass that will break into sharp shards with much less impact than safety glass.

Note: Datalogic recently viewed 14 Magellan scanners that have been in continuous service for 11 years in a high volume grocery store and all sapphire glass was in perfect condition.

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features BenefitsNew higher speed processors

State-of-the-art processors that add performance without additional costs.

Analog Devices Blackfin™ pre-processor running at @ 400 MHz

ST Micro Electronics ARM 7 micro-processor

Benefit: Better performance without using less reliable higher speed motors while maintaining very competitive cost structure

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New 5� line scan pattern for maximum coverage

The Magellan 8400 generates �8 scan lines in the horizontal plane and �4 in the vertical plane for a total of 5� scan lines. With a 6000 rpm motor the system generates 5�00 scan lines per second using the industry standard method of calculating scan lines per second (scan lines x motor speed/ 60 seconds). Others will claim virtual scan lines per second. If this unique method of calculation is used then the scan lines per second for the Magellan 8400 are 10,400 scan lines per second.

The system has two separate full-time video processing channels providing 100% coverage at all times. This design provides for cashier speeds of up to 100 inches per second without adding additional motors or higher motor speeds that increase failure rates.

�4 lines in the vertical plane and �8 in the horizontal plane

Magellan 8400 Increase in scan lines per second by about 10% over the Magellan 8�00

Magellan 8300 Increase in scan lines per second by about 10% over the Magellan 8100

Magellan 8400/8300 have improved performance on items presented to scanner such as coupons

Improved performance on truncated labels

Performance is not based solely on the number of scan lines or lines per second, but also depends heavily upon the processing of data coming from those scan lines. The data from our pattern is processed first by our proprietary signal processing ASIC (basis of OmegaTek), which improves reading of marginal labels (more usable data per line). This improved front-end data is then passed to our industry-leading decoding algorithms, which have advanced stitching capability. Being able to stitch smaller segments together increases the angular coverage of a line, allowing each line to read more orientations of a label, and with more intact segments coming from the front-end signal processing, we have an effective one-two punch of making the most with the captured data.

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Single motor design increases reliability

While exceeding the performance of other scanners, this design also reduces failures due to its lower speed and reduced power consumption.

Datalogic Technical Support

Datalogic offers Technical Support to its customers worldwide via phone, email and web. Datalogic sponsors a three-level support strategy, offering ever increasing levels of specific expertise through the call process with specific service level agreements, escalation paths and response times associated with the urgency and impact of any given issue.

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features BenefitsFlexible Maintenance and Repair Options

Datalogic offers 3 maintenance services with these service levels: 5 day repair turnaround, � day repair turnaround and overnight replacement. Flat rate repair options also available which allow for pay per incident.

magellan 8400 and magellan 8300 Scanning PerformanceThe Magellan brand is synonymous with scanning performance and the Magellan 8400 and 8300 inherit Datalogic Scanning's experience, gained over thirty-five years, in developing bar code scanners for the highest volume retail checkout environments in the world.

Using an innovative new design, the Magellan 8400 and 8300 scanners are able to use the same low speed motors used in the previous generation Magellan 8100/8�00 but at the same time increase the density and performance of the scan pattern. The Magellan 8400/8300 are also able to use a newer and smaller scan window which helps to ergonomically target scans. Even though the scan window is smaller, the scan volume (the effective area where bar codes are read) is the same size as the previous Magellan generation products.

Still another advantage of the smaller window is that there is more rigid sub-platter which creates a much more rigid scale system. This greatly reduces the scale settling time. In fact, the new Magellan 8400 and 8300 are on par with the lowest settling time of any scanner scale currently available. See the following chart of scale settling times:

Competitive products, such as the Metrologic Stratos, use multiple high-speed (10,000 rpm) motors to generate more scan lines. By using multiple motors, additional points of failure are added to the design. In addition, higher speed motors are more likely to fail.

Scale Settling Time Comparison(lower is better)

Metrologic2221

NCR7876SA

Magellan8400

NCR7875

Magellan8200

0

200

400

600

800

1000

1200

NCR 7876SA Magellan8400

NCR 7875 Magellan8200

Metrologic

msec.

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Performance is not based solely on the number of scan lines or lines per second, but also depends heavily upon the processing of data coming from those scan lines as you can see from the scanning performance test results below. The data from our pattern is processed first by our proprietary signal processing ASIC (basis of OmegaTek), which improves reading of marginal labels (more usable data per line). This improved front-end data is then passed to our industry-leading decoding algorithms, which have advanced stitching capability. Being able to stitch smaller segments together increases the angular coverage of a line, allowing each line to read more orientations of a label, and with more intact segments coming from the front-end signal processing, we have an effective one-two punch of making the most with the captured data.

Based on Datalogic testing using a group of experienced cashiers (experienced with multiple brands of scanners) on multiple side by side checker tests in checkstand applications the following data shows that the Magellan 8400 and Magellan 8300 outperform the Metrologic scanner. The charts illustrate average scan times based on testing scan times for a large basket of typical grocery items (market basket). Smaller numbers are faster (better).

magellan® 8300 versus the metrologic Stratos™ 2221

magellan® 8400 versus the metrologic Stratos™ 2221

Throughput Using External Checkers

Typical Market Basket of Items

Average Item Time (Lower = Better)

Magellan 8300

Metrologic 2221

1.35

1.38

1.40

1.43

1.45

1.48

Market

Ave

rage

Item

Tim

e (s

ec)

Throughput Using External Checkers

Typical Market Basket of Items

Average Item Time (Lower = Better)

Magellan 8400

Metrologic 2221

1.35

1.38

1.40

1.43

1.45

1.48

Market

Ave

rage

Item

Tim

e (s

ec)

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Product ad BuildersAd Builders are modular blocks of pre-approved copy, which are provided to the channel for their individualized re-use. Examples include sales catalogs, newsletters, presentations, localized promotions, prospect calls.

The text on these pages is for our valued resellers, to build Datalogic ads for your business. Choose the length and type of ad that best suits your needs:

15-Word Product copy

The Magellan 8400 is the world’s highest performing 5-sided POS scanner due to outstanding first-pass-read rates.

25-Word Product copyThe Magellan 8400 is the highest performing 5-sided POS scanner available today, improving productivity by achieving outstanding first-pass-read rates even on hard-to-read bar codes.

50-Word Product copyThe Magellan 8400 is the world’s highest performing 5-sided POS scanner due to outstanding first-pass-read rates. Representing the next step in high performance, renowned Magellan quality, and outstanding value from Datalogic Scanning, both the Magellan 8400 and 8300 are available in scanner models or as scanner/scales with the patented All-Weighs® platter.

100-Word Product copyThe Magellan 8400 is the highest performing 5-sided POS scanner available today, improving productivity by achieving outstanding first-pass-read rates. Representing the next step in high performance, renowned Magellan quality, and outstanding value from Datalogic Scanning.

The Magellan 8400 and Magellan 8300 scanners are available with Datalogic Scanning's exclusive, patented All-Weighs® platter and optional integrated EAS (Checkpoint® or Sensormatic®) and is specifically designed for high volume supermarkets, hypermarkets, mass merchandisers, and wholesale clubs.

A significant reduction in components improves reliability and servicing. Both models are available as either scanner/scales or as scanner only models.

channel Bullets:Inherits the renowned Magellan quality and reliability

Best scanning performance available in its class

Outstanding value/price ratio

Patented All-Weighs® Platter reduces front-end shrink

Optional integrated electronic article surveillance (EAS) Tag Deactivation

New industrial design offers greater performance, less parts

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elevator Pitchesname of Target market: High Volume Checkout Retailers

Where: High volume checkout retailers

Who: C level executives, MIS or IT V.P.’s and Directors, Store Operations V.P.’s and Directors.

Targeted message: Our newest Magellan 8400 scanner is the highest performing 5-sided scanner you can buy at the lowest price. Its new design reduces components but improves performance over our previous 5-sided scanners and is better than competitive scanners. It also is able to integrate EAS deactivation from either Checkpoint or Sensormatic so your checkers can scan and deactivate in one pass. It is also the same size as previous models and drops right into your existing checkstand cutouts.

Best of all, it inherits the renowned Magellan quality which has been developed as a result of our 35 years of experience in making high volume, high performance retail scanners. It’s why Datalogic is number one in the world in fixed position high performance scanners.

name of Target market:High Volume Checkout Retailers

Where: High volume checkout retailers

Who: V.P. of Produce sales, Directors of Produce, Produce Managers

Targeted message: Our newest Magellan 8400 scanner is the highest performing 5-sided scanner you can buy but still offers outstanding value. Its new design reduces components but improves performance over our previous 5-sided scanners and is better than competitive scanners.

The patented All-Weighs® scale platter provides optional surfaces for cashiers to place or lean produce against and assures that the full weight of the item is captured, maximizing revenue and reducing shrink.

Competitive products enable produce to touch non-weighing surfaces which under-weigh and do not give a true weight. The All-Weighs® platter helps to prevent this and reduces your produce shrink at the front-end. We can show you how much this can save you.

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regional availabilityRegional availability for these products are dependent on their completing and complying with governmental requirements, such as Weights and Measures, and Regulatory, such as IEEE and UL in any given country.

As each country or area is approved, we will issue Product Bulletins outlining those approvals and availability. In the meantime, if there are any questions regarding availability in a specific geographic area, please contact your Datalogic representative.

Warranty factory WarrantyThe factory warranty on the both the Magellan 8400 and Magellan 8300 is one year. Cable warranties are year. Datalogic will repair or replace the defective unit typically within 10 business days of its arrival. Customer pays for shipping to Datalogic. Return shipping is paid by Datalogic via 3-day ground service within the United States. Shipping upgrades are to be paid by customer.

customer Service and Support ProgramsThe Magellan 8400 and Magellan 8300 products have been designed to meet the same high standards of serviceability established by other products in the Magellan line. Like all other Datalogic products, the Magellan 8400 and Magellan 8300 are backed by a strong Factory Warranty program with a large array of per incident and contract-based service offerings.

flat rate Depot repair Service Easy, clear and economical, Datalogic Scanning’s flat rate repair service offers known up-front costs and turnaround times…no unpleasant “Time and Material” surprises for those infrequent Magellan 8400 and Magellan 8300 product failures.

Datalogic flat rate Depot repair Service features:

Easy to understand fixed pricing for whole unit repair and shipping

Products are cleaned and returned to “like new” condition

Exclusive use of factory parts, procedures and selected upgrades

90-Day Repair Warranty

Up-lifts in Performance (TAT/Shipping) available

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maintenance agreementsDatalogic Scanning offers three maintenance contract options for the Magellan 8400 and Magellan 8300 with service levels ranging from � to 5 day Repair turnaround to an overnight Quick Replacement program. Each of these programs may be purchased at the time of product sale for greatest value with pricing that reflects a generous credit for the standard first year of Factory Warranty. Contract lengths at the time of product sale range from 1 year to 5 years. These programs and the terms associated with them are subject to change and availability based on the location of the product and Datalogic Service Center providing contract support.

Service Plus 5 Day Program The Service Plus 5-Day program provides efficient depot repair service along with an enhanced repair turn around time. Under this service offering, customers return the defective unit to Datalogic Scanning’s designated service depot, using Datalogic Scanning’s RMA process. The product will be restored to factory specifications within five (5) business days. Datalogic Scanning pays the return shipping cost from its service depot to our customer’s location.

The Service Plus 5-Day Program includes:

5 business day repair turnaround

Datalogic Scanning pays for delivery of repaired product to your specified location

Strict conformance using factory parts and procedures

Factory selected upgrades included

We have found this service works well for customers requiring enhanced repair turnaround and improved cost control.

Service Plus 2 Day Program The Service Plus �-Day program provides efficient factory level depot repair service with a rapid turn around time. Under this service option our customers contact Datalogic Scanning customer support to obtain an RMA number, return the defective unit to Datalogic Scanning’s designated service depot where the product will be restored to factory specifications within two (�) business days of receipt at the depot. Datalogic Scanning pays the shipping costs both to and from its service depot.

The Service Plus 2-Day Program provides:

� business day repair turnaround

Freight paid both ways (�-day)

Repair to factory operational and cosmetic standards



This program provides an increased service level at an unbeatable price. It is ideal for customers operating in an environment with limited spares or minimal down time requirements.

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Quick replacement ServiceQRP means that Datalogic Scanning manages and holds a pool of replacement units that are “on the shelf” ready to ship to the customer site; not a cumbersome loaner program but a permanent unit exchange. When Datalogic Scanning’s Customer Support receives a call and determines that the equipment must be exchanged, Quick Replacement service will be initiated. A replacement unit will be taken from Datalogic Scanning’s spares pool, configured to customer site requirements, and shipped to the specified location via overnight carrier. The prepaid return shipping label and reusable shipping package make it easy to return the defective unit to Datalogic Scanning where it will be restored to factory specifications and returned to Datalogic Scanning’s ready spares pool.

The Quick replacement Program (QrP) includes:

Simple, next-day product replacement

Datalogic Scanning owned spares; no “extra” units to buy

No additional up-front costs

Datalogic Scanning pays all shipping



This program has been found to be extremely effective by many of our customers operating in task critical environments where maximum up-time is required.

Technical SupportDatalogic Scanning offers Technical Support for the Magellan 8400 and Magellan 8300 products to its customers worldwide via phone, email, web and in-person as required. Datalogic Scanning sponsors a three-level support strategy, offering ever increasing levels of specific expertise through the call process with specific Service Level Agreements, escalation paths and response times associated with the Urgency and Impact of any given issue.

Trouble ticket numbers are used to track all calls via our incident management system. Each call proceeds from initial Triage/Entitlement Operators to progressive levels of expertise as required through the escalation process. At each stage of the escalation, the incident receives an incident owner to provide consistency in the customer interface.

Problem escalation ProcessTier 1: An issue typically regarding set up or operation that is usually resolved in 3-5 minutes. Does not require a significant level of product knowledge depth to resolve. When it is necessary to return hardware to Datalogic Scanning for maintenance service, Datalogic Scanning’s Tier 1 support group collects information from the user and will issue a Return Material Authorization (RMA) number. The RMA number is used by Datalogic Scanning to track the entire material return and maintenance process. Users can use the RMA number to access information about the status material returned for repair through Datalogic Scanning’s secure extranet web site.

Tier �: May include advanced product features that require a fair level of product knowledge depth. Generally not limited to the product but may include other system components within the customer’s business process. Issues are typically resolved within 7� hours.

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Tier 3: Typically these issues require in depth product knowledge of advanced features. May involve customization or discovery of system issues. Issues typically take more than 7� hrs to resolve and are assigned to Engineering to investigate and resolve.

Our standard support hours are 7:00 a.m. to 4:00 p.m., PST Monday through Friday. Enhanced service levels or support times are offered on a custom basis for an applicable fee.

Datalagic Scanning’s Extranet site provides exclusive �4-hour access to our online issue submission, as well as a customer download area for driver, utility and application support.

frequently asked QuestionsQ: When will these exciting new products be available?A: General Availability is currently scheduled for July, �007.

Q: What new hardware is used in this latest generation scanner?A: The design employs an Analog Devices pre-processor running at 400 MHz and an Advanced Micro Devices ARM 7 micro-

processor to maximize data analysis and speed.

Q: in a few words, how would you describe these new bi-optic scanners?A: These scanners were designed to maximize productivity when scanning or weighing while reducing part count to

improve reliability, minimize power consumption to improve TCO and provide for optional scale, an EAS antenna and more.

Q: What are the key features of this new product?A: There are many and you can get educated by reviewing the sales presentation. But here are the key messages that we

want to convey.

These new bi-optic scanners represent the latest technology from Datalogic and are designed and built with the same quality and reliability of all Datalogic Magellan scanners.The scanning performance of these scanners is equivalent to their predecessors on standard bar codes and much better on hard to read and high density bar codes. This will allow us to maintain a leadership position in throughput.In addition to the patented All-Weighs® scale platter the new 8300/8400 has reduced the scale settling time from 980ms to 550ms, an astounding 44% reduction! This will also improve throughput times at the point of sale.Continuing our leadership in managing power consumption, the 8300/8400 scanners only consume an average of 7 Watts of power while scanning. This is reduces the TCO and is better for the environment.

Q: Does the smaller horizontal window mean a smaller scan volume?A: Despite a smaller window, due to its new design, the Magellan 8400/8300 has the same scan volume as the very

successful Magellan 8100/8�00. In addition, because the scan pattern within this volume is denser, the new Magellan 8400/8300 scanners read poor quality bar code labels even better than before which means a better first-pass-read-rate and better overall performance.

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Q: There is a lot of empty space around the new compact scan engine, why is that?A: Today’s Point of Sale scanners need to accommodate increasingly more integrated data capture equipment. The scanner

is designed to allow room for scales, an EAS antenna and in the near future, an RFID antenna and more. This space also provides for liquid and debris to pass cleanly past the scanner.

Q: Will the new products fit into existing openings for older Datalogic and other scanners?A: Yes, these products are available in the same dimensions, small, medium and large as the previous products and fit into

standard holes such as the 11.5” W x �0” L opening.

Q: How do these new products compare to the older products?A: See the following chart for a direct comparison.

Magellan8100

Magellan8300

Magellan8200

Magellan8400

Magellan8300

Magellan8400

Performance FeaturesScan Lines/Second 3600 3900 4800 5200 3900 5200

Motor Speed 4500 4500 6000 6000 4500 6000

Higher Speed Processor No Yes No Yes Yes YesEAS Capabilities

EAS Port Yes Yes Yes Yes Yes Yes

Checkpoint® Antenna Yes Yes Yes Yes Yes Yes

Sensormatic® Capable Yes, SO* Yes, SO* Yes, SO* Yes, SO* Yes, SO* Yes, SO*Usability Features

Interface Single Multi Multi Multi Multi Multi

Auxillary Port Yes Yes Yes Yes Yes YesScale Features

All-Weighs® Platter Option Yes Yes Yes Yes Yes Yes

Integrated Produce Rail™ No Yes, S/S** No Yes, S/S** Yes, S/S** Yes, S/S**

Improved Settling Time No Yes No Yes Yes Yes

Dual Remote Display No Yes No Yes Yes YesAdditional Features

Value Added Feature (VAF) Yes No Yes Yes No Yes

Cashier Training™ No No No Yes No Yes

Productivity Index Reporting No No Yes Yes No Yes

*Scanner Only**Scanner/Scale

Documents

HigH Performance ScannerS Magellan Marketing …...bar codes. Both the Magellan 8400 and 8300 represent the next step in high performance, renowned Magellan quality, and outstanding