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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_I D 1 11-3-2006 Margaret Smith Applications Specialist - MeetingPlace Higher Education and Cisco Solutions

Higher Education and Cisco Solutions

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Higher Education and Cisco Solutions. 11-3-2006 Margaret Smith Applications Specialist - MeetingPlace. Agenda. Cisco MeetingPlace Overview Virtual Classroom: The Cisco Distance Learning Solution Crisis Management: Quick Response Solution Appendix: Technical Characteristics. - PowerPoint PPT Presentation

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© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

11-3-2006

Margaret Smith

Applications Specialist - MeetingPlace

Higher Education and Cisco Solutions

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2

Agenda

Cisco MeetingPlace Overview

Virtual Classroom: The Cisco Distance Learning Solution

Crisis Management: Quick Response Solution

Appendix: Technical Characteristics

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3

Fully integrated, rich-media conferencing solution

Welcome to Cisco MeetingPlace

• Deployed On-net –behind the network firewall... for cost savings, integration and security

Available as a product purchase or outsourced deployment

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4

The Basics of Meeting Place

What is it? Audio Conferencing Video Conferencing White Boarding Instant Messaging Web Sharing All recordable and all on demand

Voice

Video

IM

Web

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5

User Features and Functions

Integration with Voice and Video Conference

Web Conferencing Modes

Polling

Chat

Web Push

Recording

Attachments

Security

Enterprise Deployment

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Extensive Meeting Controls Telephone and Web User Interfaces

Mute / un-mute line

Roll call – listen to who else is in the meeting

Out dial for missing participants

Out dial for a team of people

Record a meeting

Record a message for other meeting participants

Record an agenda

Breakout room for private conversations

End meeting

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7

Rich-media Conferencing Experience

As natural and effective as face-to-face communication

Complete voice, web and video capabilities and control

• Who’s Talking

• Who’s Sharing

• Who’s Attending

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Cisco IP Phone Integration

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Presentation Mode

For Webinars / Distance Learning, Mentoring, Faculty / Staff, and Student meetings

Thumbnail view of “Slides”

Re-order or remove slides without having to reload

Incorporates whiteboard snapshots

Use annotations to emphasize key points

Annotations preserved

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10

Application Sharing Mode

For interactive meetings, mentoring, training, help desk

Pass control between attendees

Who is sharing

Annotate shared applications

Green/yellow/red indicator of audience latency

Application share from Windows, Mac, Solaris 1

1 Application sharing from Solaris requires T.120 client

Windows

Mac

WindowsSystem Tray

MacDock

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View and Take Control

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Annotations & Whiteboard

Mark up shared applications, presentations, whiteboard

More effective communication through visual cues

Improve brainstorming, illustrate complex topics

Capture & reuse ad-hoc ideas and decisions

Pen

Hi-Lite

Text

Square

Ellipse

Pointer

Color

Undo Snapshot

Clear Save

On

Show

Hide Del Pg

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13

Conference Polling

Full range of polling alternatives

Yes and No

Multiple choice

Brainstorm

With or without correct answer

Planned or ad hoc

Multiple ways to display results

Named or anonymous results

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 14

Conference Chat

• Communicate without disrupting the meeting

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Web Push

Directs participants to any Web content through a separate Web page

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Web and Voice Recording

Play back using only a browser with full controls

Fully synchronized with voice played through computer

Voice-only recordings also available

WAV, MP3, Windows Media

Meeting

Recording

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Distance Learning Solution

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 18

MeetingPlace Distance Learning Examples Scheduled one time and recurring meetings

Weekly Tutoring Sessions

Professor available for Q&A on assignments

Reservationless meetings

Always available, no scheduling required

Continuous meetings

Ideal for research and collaboration

Lecture style meetings

One to many presentations

Informal teacher training, webinar

applications

Application sharing and knowledge transfer through web conferencing

All Meetings can be recorded for later reference

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 19

Content Summary and Objectives Before Attendance

Pre-recorded Meeting MessagePeople within meeting can record a message

e.g. “This is a session on collaboration tools……”

All participants hear message before joining meeting

Saves time - no need to recap objectives or session content for every new participant entry

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 20

Collaboration – Mentoring, Distance Learning, Help Desk (Audio, Web, Video)

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 21

Manage the Meeting

Add video if needed

See who is speaking, sharing

View list of participants (voice, video & Web)

Up to 9 breakout rooms for separate group discussions

Lock meeting for security reasons

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22

Attach Learning Content Documents and diagrams added to meeting are accessible to all

participants through web page

Genome Research Methodology

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Crisis ManagementQuick Response Solution

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Crisis Management Application

Requirement in a crisis situation:

Get the right people together immediately regardless of location

Benefits of using Cisco MeetingPlaceImprove cross functional communication

Reduce confusion and miscommunication

Easily facilitate remote or off hours personnel

Users join with simple phone call and web browser from anywhere at anytime

Speed decision makingMinimize impact of crisis

Create immediate response plans

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 25

Cisco MeetingPlace Features For Crisis Management

Quickly gather crisis response teamContinuous meetings (always available)

Individual and team outdial

Outdial can be “Find Me” for up to 3 different numbers per profiled user

Explain situation before attendanceMeeting message recorded

Collaborate on Crisis Response (Voice, Web, Video)

Manage meeting

See & hear who’s in meeting, lock meeting, eject participants

Use break-out sessions for separate group discussions

Attach plans to meeting, available for others to access

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 26

Quickly Gather Crisis Response Team

Two methods:

1. System automatic outdials team members

Predefine crisis response teams

Create continuous meetings (always available)

Associate team to meeting

When first person joins the meeting, system automatically outdials to rest of the team

Phones ring immediately

Excellent for structured response and management

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 27

Quickly Gather Crisis Team

2. Select specific team to outdial into a continuous meeting

Predefine crisis response teams

Create continuous meetings (always available)

Use MeetingTime to select team

Click Outdial

System outdials to all team members

Phones ring immediately

More flexible but requires manual manipulation

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 28

Explain Situation Before Attendance

Pre-recorded Meeting MessagePeople within meeting can record a message

e.g. “This is an emergency meeting for XYZ situation at our New York headquarters”

All participants hear message before joining meeting

Saves time - no need to recap situation for every new participant entry

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 29

Thank You for Your Time

Questions?

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Appendix:Partners and Technical Characteristics

Appendix Technical Characteristics

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 31

Typical Conferencing Environment

Data Network

Weak integration Limited security

Video Bridging

Web Bridging

Voice Bridging

Voice Network

GroupwarePBX/

IP PBXContentMgmt.

DirectoryServer

IMServer

31

Expensive

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 32

Cisco MeetingPlace Solution

SecurePublic Access

Corporate Converged Network

MeetingPlace

Cost Effective Full integration Secure

32

GroupwarePBX/

IP PBXContentMgmt.

DirectoryServer

IMServer

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 33

Audio Characteristics

Voice Conferencing

• In-session meeting features:

– Announced entry and departure

– Roll call

– Breakout sessions

– Mute

– Out-dial capability to an individual or a team

– Lock meeting

– Screened entry

• Reservationless option—Users can hold voice and Web meetings with a personal meeting ID without the need for scheduling.

• Recording—Allows automatic recording and playback of meeting sessions.

• Lecture-Style Meetings with Q&A—Provides listen-only meetings with facilitated question and answer sessions.

• Continuous Meetings—Meetings that do not end

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 34

Audio Characteristics part 2

Conference User Interface:

– Speaker ID: Identifies who is speaking at any given moment

– Participant lists: Lists all participants attending the meeting

– Meeting controls: Allows meeting organizer to mute and unmute, change speaking ability, record, lock, eject, and end meeting

• Find Participant—Search for users by calling a sequence of main phone, alternate phone and even pager.

• Meeting Message—Users can prerecord messages for other participants to hear before entering the meeting.

• Multilanguage Support—Voice prompts options for American English, British English, Japanese, French, French-Canadian, German, Portuguese (Brazil), and Spanish (Americas).

• Scheduling via Phone Interface—Users can schedule future meetings or initiate reservation-less meetings using the phone user interface.

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 35

Web-share Characteristics

Web Conferencing

• Presentations—Users can share or view PowerPoint presentations using only a Web browser on Windows, Mac, and UNIX.

• Annotations and Whiteboard—Users can annotate on shared applications, presentations, and whiteboards.

• Record and Play Back—Automatically record and playback synchronized Web and voice meeting content without the need for additional hardware or software at the desktop—Voice recordings can be exposed in WAV, MP3, or Windows Media.

• Remote Control Sharing—Organizers can allow a user to take control of any desktop, application, document, or Website.

• Chat—Meeting participants can use text messaging within meetings.

• Polling—Participants can vote on questions and give feedback during the meeting.

• Multilanguage Support—Web interfaces in English, Japanese, French, German, Portuguese (Brazil) and Spanish (Americas)

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 36

Video Characteristics

Video Conferencing

• Cisco IP Video Telephony—Ad-hoc video conferencing for Cisco CallManager video telephony endpoints.

• Video Encoding—H.261, H.263, H.263++ and H.264. Cisco CallManager SCCP ports currently support H.261 and H.263.

• Enhanced Display Options—Voice activated, Continuous Presence with four participants and Enhanced Continuous Presence with a choice of 26 different layouts are offered.

• Rate Matching—Each endpoint in a videoconference can participate according to individual video bandwidth capabilities without affecting the connection of other participants.

• Audio Transcoding—The MCU matches the audio capabilities of each calling endpoint before mixing the audio from all participants. H.323 conference participants may use G.711, G.722, G.722.1, G.723.1, G.728, or G.729 audio encoding. SCCP conference participants may use G.711, G.722, G.728 or G.729 audio encoding.

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 37

Security CharacteristicsSecurity

• Dedicated On-Net System—Each customer is provided a dedicated Cisco MeetingPlace system integrated with the private network.

• Internet Lock-Out Controls—Meetings can be set up as internal-only meetings held entirely behind the firewall, or as external meetings accessible to Internet participants. Administrators and meeting organizers have complete control.

• Access Authentication—Meeting organizers can require that participants authenticate themselves using individual logins to attend a meeting or to access the documents and recordings for a meeting. Further, Cisco MeetingPlace automatically can block out users after multiple failed login attempts.

• Automated Account Management—Cisco MeetingPlace integrates with directories, automatically removing accounts of persons who leave the institution

• Encryption—Cisco MeetingPlace supports encrypted Web pages and Web conferencing traffic using Secure Sockets Layer (SSL).

• In-Session Meeting Controls—Meeting organizers can change voice and Web conferencing permissions, specify announced entry and departure, require passwords, lock the meeting, and eject unwanted attendees.

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 38

OS Compatibility Windows ME, Windows 2000 Pro/SE/AS SP2, Windows XP, or Windows

2003 Microsoft JVM 3309 or later (Internet Explorer 5.5), Microsoft JVM 3802 or

later (Internet Explorer 6.0), Sun JRE 1.4.2 or later Internet Explorer 5.5 or later, Netscape 7.0* or later Mac OS 9 or later*** Netscape 7.0** or later, Safari 1.2* or later Sun JRE 1.4.2 or later UNIX Solaris 7 or later Netscape 7.0** or later Sun JRE 1.4.2 or later

*Users can present, view, annotate, whiteboard, collaborate, and share (applications, Websites, desktops and presentations), as well as chat.

**Users can present, view, annotate, whiteboard, and collaborate (applications, Websites, desktops and presentations), as well as chat.

***Mac OS 10.3 or later is required to share an application from Mac.

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 39